What Jobs are available for Hotel Staff in Miami?

Showing 74 Hotel Staff jobs in Miami

Hotel Operations Manager

33130 Miami, Florida $85000 Annually WhatJobs Direct

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Job Description

full-time
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a premier hospitality establishment in Miami, Florida, US . This is a key on-site role responsible for ensuring exceptional guest experiences, maximizing operational efficiency, and leading a dedicated team.

Your responsibilities will include managing and coordinating all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for developing and implementing operational strategies, setting service standards, and ensuring compliance with all health, safety, and licensing regulations. This role involves managing budgets, controlling costs, monitoring inventory, and optimizing revenue streams. You will also play a crucial role in staff recruitment, training, performance management, and fostering a positive work environment.

The ideal candidate will possess a deep understanding of hotel operations, strong leadership capabilities, and excellent problem-solving skills. Proven experience in a management role within the hospitality industry is essential. You should have a passion for delivering outstanding customer service, a keen eye for detail, and the ability to motivate and inspire a diverse team. Strong financial acumen and experience with property management systems (PMS) are highly desirable. Excellent communication and interpersonal skills are critical for interacting with guests, staff, and stakeholders.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel operations management.
  • Demonstrated success in leading and managing diverse hotel teams.
  • In-depth knowledge of front desk, housekeeping, F&B, and other hotel operations.
  • Strong understanding of financial management, budgeting, and cost control.
  • Excellent customer service and problem-solving skills.
  • Proficiency in property management systems (PMS) and relevant software.
  • Strong leadership, communication, and interpersonal skills.
  • Ability to work flexible hours, including evenings, weekends, and holidays, on-site in Miami, Florida, US .
This is an exciting opportunity to lead operations at a prominent venue in the vibrant Miami, Florida, US hospitality scene. Join us and make a significant impact on guest satisfaction and business success.
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Hotel Operations Manager

33101 Miami, Florida $75000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a renowned luxury hotel in Miami, Florida, US , is seeking a dynamic and experienced Hotel Operations Manager to oversee daily operations and ensure an exceptional guest experience. This role is crucial for maintaining the high standards of service and operational efficiency.

As the Hotel Operations Manager, you will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and guest services. You will lead and motivate your teams, implement operational policies and procedures, and ensure seamless service delivery. Your ability to maintain profitability while upholding service excellence and guest satisfaction will be key to your success in this vibrant hospitality environment.

Key Responsibilities:
  • Oversee the day-to-day operations of all hotel departments to ensure smooth and efficient functioning.
  • Manage and lead a team of department heads and front-line staff, fostering a positive and productive work environment.
  • Develop and implement operational strategies to enhance guest satisfaction and service quality.
  • Monitor budgets, control costs, and identify opportunities for revenue enhancement.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Handle guest inquiries, complaints, and feedback with professionalism and efficiency.
  • Implement and maintain high standards for service delivery across all guest touchpoints.
  • Conduct regular staff training and development programs.
  • Collaborate with the General Manager and other stakeholders to achieve hotel objectives.
  • Analyze operational data and implement improvements to enhance efficiency and profitability.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • 5+ years of experience in hotel management or operations, with a proven track record of success.
  • Strong leadership, team management, and communication skills.
  • In-depth knowledge of hotel operations, including front office, housekeeping, and F&B.
  • Excellent problem-solving and decision-making abilities.
  • Proficiency in hotel management software and systems.
  • A passion for guest service and a commitment to exceeding expectations.
  • Ability to work flexible hours, including nights, weekends, and holidays.
  • Understanding of financial management and budgeting principles.
  • Experience in a luxury hotel environment is highly preferred.

This is an exciting opportunity to lead operations at a premier hotel in one of the most sought-after destinations. If you are a results-oriented hospitality professional, we invite you to apply.
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Director of Hotel Operations

33101 Miami, Florida $120000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a prestigious luxury hotel brand, is seeking an experienced and visionary Director of Hotel Operations to lead their flagship property in the vibrant city of Miami, Florida, US . This executive role is responsible for overseeing all aspects of daily hotel operations, ensuring the highest standards of guest service, operational efficiency, and financial performance. The ideal candidate will possess a deep understanding of the hospitality industry, exceptional leadership skills, and a passion for creating unforgettable guest experiences.

Key Responsibilities:
  • Direct and manage all hotel departments including Rooms Division, Food & Beverage, Sales & Marketing, Human Resources, and Finance.
  • Develop and implement strategic plans to achieve revenue and profitability goals.
  • Ensure exceptional guest satisfaction by monitoring service standards and addressing guest feedback promptly.
  • Oversee budget management, cost control, and financial forecasting for all operational areas.
  • Recruit, train, motivate, and develop a high-performing team of department heads and staff.
  • Maintain compliance with all local, state, and federal regulations.
  • Drive operational improvements and implement best practices across the property.
  • Represent the hotel in community events and build strong relationships with local stakeholders.
  • Ensure the security and safety of guests and staff.
  • Uphold the brand's reputation for excellence and luxury.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree preferred.
  • Minimum of 10 years of progressive experience in hotel operations, with at least 5 years in a senior leadership role (e.g., Hotel Manager, Director of Operations).
  • Proven track record of successfully managing luxury hotel properties.
  • Extensive knowledge of hotel operations, including rooms management, F&B, sales, marketing, and financial management.
  • Strong leadership, communication, and interpersonal skills.
  • Demonstrated ability to drive results, manage budgets, and control costs effectively.
  • Proficiency in hotel management software and systems.
  • Excellent problem-solving and decision-making abilities.
  • Passion for delivering outstanding guest service and fostering a positive work environment.

This is an on-site position offering a competitive compensation package, extensive benefits, and the opportunity to shape the future of a world-class hotel. Be part of an iconic brand and lead operations in one of the most exciting destinations in the world.
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Director of Hotel Operations

33133 Miami, Florida $120000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a luxury hospitality group, is seeking a highly experienced and results-driven Director of Hotel Operations to oversee the daily management of their flagship property located in the vibrant heart of Miami, Florida, US . This is a critical leadership role responsible for ensuring exceptional guest experiences, operational efficiency, and financial success. The ideal candidate will possess a deep understanding of all hotel departments, from front desk and housekeeping to food and beverage and sales.

Key Responsibilities:
  • Develop and implement strategic operational plans to achieve property and company goals, focusing on guest satisfaction, revenue generation, and cost control.
  • Oversee all hotel operations, ensuring the highest standards of service, quality, and cleanliness are consistently met.
  • Manage and mentor department heads, fostering a culture of teamwork, accountability, and professional growth.
  • Develop and manage departmental budgets, P&L statements, and capital expenditure plans, identifying opportunities for revenue enhancement and cost reduction.
  • Ensure compliance with all health, safety, and security regulations, as well as brand standards and local ordinances.
  • Lead the implementation of new initiatives and technologies to improve operational efficiency and guest experience.
  • Build and maintain strong relationships with guests, providing a visible presence and addressing any concerns promptly and effectively.
  • Collaborate with the Sales and Marketing teams to drive occupancy and optimize revenue per available room (RevPAR).
  • Conduct regular performance reviews and provide constructive feedback to staff.
  • Represent the hotel in local community and industry events.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field. An MBA or advanced degree is a plus.
  • A minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior leadership role (e.g., General Manager, Director of Operations).
  • Proven track record of success in managing complex hotel operations and achieving financial targets.
  • Exceptional leadership, communication, and problem-solving skills.
  • In-depth knowledge of hotel operations, including F&B, rooms division, sales, and finance.
  • Experience with hotel property management systems (PMS) and revenue management software.
  • Strong understanding of budgeting, forecasting, and P&L management.
  • Ability to work under pressure and make sound decisions in a fast-paced environment.
  • Passion for service excellence and a commitment to creating memorable guest experiences.
  • Must be available to work flexible hours, including nights, weekends, and holidays as needed.
This is a premier opportunity to lead a world-class hotel and contribute to its continued success in one of the world's most exciting destinations.
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Senior Hotel Operations Manager

33101 Miami, Florida $75000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a prestigious hospitality group, is looking for an experienced and dynamic Senior Hotel Operations Manager to oversee the day-to-day operations of their flagship property in **Miami, Florida**. This is a critical leadership role responsible for ensuring the highest standards of guest service, operational efficiency, and financial performance. The ideal candidate will have a proven track record in hotel management, with extensive experience in departments such as Rooms Division, Food & Beverage, and Front Office. You will be responsible for leading and motivating a diverse team of staff, fostering a culture of excellence, and driving continuous improvement. Key responsibilities include developing and implementing operational strategies, managing budgets, overseeing staff recruitment and training, and ensuring compliance with all health and safety regulations. You will also play a key role in guest satisfaction, proactively addressing any issues and ensuring memorable experiences. The role requires a strategic thinker with strong analytical and problem-solving skills, as well as exceptional interpersonal and communication abilities. You will collaborate closely with the General Manager and other department heads to achieve organizational goals. A passion for the hospitality industry and a commitment to delivering outstanding service are essential. This hybrid role requires a balance of on-site presence to directly engage with operations and staff, and flexibility for remote work for strategic planning and reporting. We are seeking a candidate who is adept at managing complex situations, making sound decisions under pressure, and inspiring their team to achieve peak performance. This is an exciting opportunity to make a significant impact on a renowned hotel and contribute to its continued success. The ability to analyze financial reports, identify trends, and implement cost-saving measures without compromising quality is paramount. You will also be involved in marketing initiatives and revenue management to maximize profitability. We are looking for a visionary leader who can anticipate industry changes and adapt operations accordingly.
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Luxury Hotel Operations Manager

33101 Miami, Florida $75000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a renowned luxury hospitality group, is seeking a highly motivated and experienced Operations Manager to oversee daily operations at one of their premier properties in **Miami, Florida, US**. This role demands a leader with a keen eye for detail, exceptional guest service skills, and a strong understanding of hotel management across various departments including front office, housekeeping, food & beverage, and banquets. You will be responsible for ensuring the highest standards of service excellence, operational efficiency, and profitability. This position involves a hybrid work model, requiring your presence on-site for key operational oversight and strategic planning meetings, with opportunities for remote work on specific administrative tasks.

Responsibilities:
  • Oversee and manage the day-to-day operations of the hotel, ensuring seamless service delivery.
  • Implement and maintain high standards of guest satisfaction and service quality.
  • Develop and manage operational budgets, controlling costs and maximizing revenue.
  • Lead, train, and motivate a diverse team of department heads and staff.
  • Ensure compliance with all health, safety, and sanitation regulations.
  • Manage inventory and procurement for operational supplies.
  • Develop and implement strategies to improve operational efficiency and guest experience.
  • Handle guest inquiries, complaints, and feedback with professionalism and prompt resolution.
  • Collaborate with sales and marketing teams to drive occupancy and event bookings.
  • Conduct regular property inspections and performance reviews.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel operations management.
  • Proven experience in luxury hotel environments.
  • Strong understanding of all hotel operations departments.
  • Excellent leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and other hotel software.
  • Budget management and financial acumen.
  • Ability to work effectively in a fast-paced, high-pressure environment.
  • Problem-solving skills and a proactive approach to challenges.
  • Availability for a hybrid work schedule, balancing on-site and remote responsibilities.
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Director of Hotel Operations

33101 Miami, Florida $95000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a luxurious and highly-rated resort in the heart of **Miami, Florida, US**, is seeking a dynamic and experienced Director of Hotel Operations. This executive position will oversee the day-to-day management of all hotel departments, ensuring exceptional guest experiences and operational efficiency. The ideal candidate will have a deep understanding of all facets of hotel management, including front desk, housekeeping, food and beverage, and banquets. You will be responsible for managing budgets, controlling costs, implementing service standards, and leading a diverse team of hospitality professionals. This role requires a strong leader with excellent communication, problem-solving, and interpersonal skills. Proven experience in developing and implementing operational strategies that enhance guest satisfaction and profitability is essential. A passion for hospitality and a commitment to maintaining the highest standards of service are paramount. This is an on-site role, crucial for the seamless operation of our premier establishment.
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Luxury Hotel Operations Manager

33130 Miami, Florida $85000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a premier luxury hotel in the heart of **Miami, Florida**, is seeking an experienced and dynamic Operations Manager to oversee the day-to-day management of all hotel departments. This role demands exceptional leadership, a keen eye for detail, and a passion for delivering unparalleled guest experiences. You will be responsible for ensuring the highest standards of service excellence across all facets of hotel operations, including front desk, housekeeping, food and beverage, and concierge services. Your ability to motivate and develop a diverse team, manage budgets effectively, and implement operational strategies that drive revenue and guest satisfaction will be paramount.

Key Responsibilities:
  • Supervise and coordinate the activities of all hotel department heads, providing guidance and support to ensure operational efficiency and service quality.
  • Develop and implement departmental policies and procedures to enhance guest satisfaction and operational effectiveness.
  • Monitor departmental performance, analyze key metrics, and implement corrective actions to achieve or exceed financial and service goals.
  • Manage the hotel's operating budget, including forecasting, cost control, and revenue maximization strategies.
  • Ensure compliance with all health, safety, and sanitation regulations, maintaining a safe environment for guests and staff.
  • Conduct regular staff training and development programs to foster a culture of service excellence and professional growth.
  • Oversee inventory management and procurement processes for all operational supplies.
  • Act as a liaison between guests and staff, resolving complex issues and ensuring prompt and satisfactory resolutions.
  • Collaborate with the General Manager on strategic planning and execution of hotel initiatives.
  • Maintain a strong presence on the hotel floor, interacting with guests and ensuring their needs are met.

This is a challenging yet rewarding opportunity for a seasoned hospitality professional looking to make a significant impact in a world-class establishment. You will have the chance to contribute to the continued success of one of Miami's most prestigious hotels. The role offers a blend of strategic oversight and hands-on management, requiring a flexible approach to work and a commitment to exceeding expectations. Our client is dedicated to fostering a positive and productive work environment where talent is recognized and rewarded. Join a team that is passionate about creating memorable experiences for every guest.

Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • Minimum of 5 years of progressive experience in hotel operations management, preferably in luxury or high-end establishments.
  • Proven track record of successfully managing multiple departments and achieving operational and financial targets.
  • Strong leadership, communication, and interpersonal skills.
  • Proficiency in property management systems (PMS) and other hotel operations software.
  • In-depth knowledge of hospitality best practices, industry trends, and service standards.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required.
  • Excellent problem-solving and decision-making abilities.
  • A passion for delivering exceptional guest service.
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Executive Chef - Luxury Hotel

33101 Miami, Florida $95000 Annually WhatJobs Direct

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Job Description

full-time
Our client, a world-renowned luxury hotel, is seeking an exceptional and creative Executive Chef to lead its culinary operations in the vibrant city of Miami, Florida, US . This prestigious role demands a passionate culinary artist with a proven track record of excellence in high-end establishments. You will be responsible for overseeing all aspects of the kitchen, including menu development, staff management, inventory control, budget adherence, and maintaining the highest standards of food quality, presentation, and safety. The ideal candidate possesses a sophisticated palate, innovative culinary vision, and exceptional leadership skills. Responsibilities include conceptualizing and executing diverse menus that reflect seasonal ingredients and international influences, training and mentoring a team of culinary professionals, ensuring efficient kitchen operations, managing food costs and supplier relationships, and collaborating with F&B management to create memorable dining experiences for guests. We are looking for a hands-on leader who can inspire creativity, drive performance, and maintain an impeccable standard of cleanliness and organization. This is an unparalleled opportunity to showcase your culinary talent on a global stage and contribute to the reputation of a leading hospitality brand. Join us in creating unforgettable gastronomic journeys.

Qualifications:
  • Culinary degree from an accredited institution or equivalent professional experience.
  • Minimum of 7 years of progressive culinary experience, with at least 3 years in an Executive Chef or Executive Sous Chef role in a luxury hotel or fine dining restaurant.
  • Demonstrated expertise in a variety of international cuisines and modern culinary techniques.
  • Strong understanding of food cost management, inventory control, and P&L statements.
  • Exceptional leadership, communication, and team-building skills.
  • Proven ability to manage and motivate a diverse kitchen staff.
  • Knowledge of food safety regulations (HACCP) and best practices.
  • Creativity, passion for food, and a commitment to excellence.
  • Experience in menu engineering and new menu development.
  • Proficiency in Microsoft Office Suite and kitchen management software.
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Senior Hotel Revenue Manager

33130 Miami, Florida $105000 Annually WhatJobs Direct

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Job Description

full-time
Our client is seeking a strategic and data-driven Senior Hotel Revenue Manager to optimize revenue streams for their portfolio of properties. This fully remote position offers the flexibility to work from anywhere while driving financial performance for hotels primarily located in dynamic tourist destinations. You will be responsible for developing and executing comprehensive revenue management strategies, including pricing, forecasting, inventory control, and market analysis. The ideal candidate will possess a deep understanding of the hospitality industry, advanced analytical skills, and a proven track record of maximizing RevPAR (Revenue Per Available Room) and GOPPAR (Gross Operating Profit Per Available Room). Your key duties will involve analyzing market trends, competitor performance, and historical data to set optimal pricing strategies across all distribution channels. You will collaborate closely with hotel general managers, sales, and marketing teams to ensure alignment of revenue strategies with overall business objectives. This remote role demands exceptional leadership, communication, and analytical capabilities, with the ability to influence decision-making remotely. You will leverage sophisticated revenue management systems and tools to forecast demand, identify opportunities, and mitigate risks. A proactive approach to identifying new revenue-generating opportunities and a commitment to driving profitability are essential. We are looking for an individual who can work independently, manage complex datasets, and effectively communicate insights to stakeholders across different locations. This is an exciting opportunity to make a significant impact on our client's financial success from a remote work environment. The role supports properties in the broader Miami, Florida, US area, indicating a primary focus on hospitality markets within that region, though the position itself is fully remote.

Responsibilities:
  • Develop and implement dynamic pricing and inventory management strategies.
  • Forecast demand accurately across all market segments and room types.
  • Analyze market trends, competitor pricing, and historical data to inform revenue strategies.
  • Optimize room rates and availability across various distribution channels (OTA, direct, GDS).
  • Collaborate with hotel management to align revenue strategies with sales and marketing efforts.
  • Monitor key performance indicators (KPIs) such as RevPAR, ADR, and occupancy rates.
  • Prepare regular revenue performance reports and present findings to stakeholders.
  • Identify opportunities for ancillary revenue generation.
  • Manage relationships with channel partners and online travel agencies.
  • Stay current with industry best practices and emerging revenue management technologies.
Qualifications:
  • Bachelor's degree in Hospitality Management, Business Administration, Finance, or a related field.
  • Minimum of 5 years of progressive experience in hotel revenue management.
  • Proven track record of successfully maximizing hotel revenue and profitability.
  • In-depth knowledge of revenue management systems (e.g., IDeaS, Duetto) and forecasting methodologies.
  • Strong analytical, quantitative, and problem-solving skills.
  • Excellent understanding of the global hotel market and distribution landscape.
  • Proficiency in Microsoft Excel and data analysis tools.
  • Exceptional communication, presentation, and interpersonal skills, with the ability to influence stakeholders remotely.
  • Ability to work independently and manage multiple properties in a fast-paced environment.
  • Detail-oriented with a strategic mindset.
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