195 Hotels jobs in Madison

• Bachelor's degree in Hospitality Management, Business Administration, or a related field; Master's degree or equivalent experience preferred.
• Minimum of 10 years of progressive experience in hotel management, with at least 5 years in a senior operational leadership role overseeing multiple properties.
• Demonstrated success in driving revenue growth, profitability, and guest satisfaction in the hospitality sector.
• Strong financial acumen, including P&L management, budgeting, and forecasting.
• Expertise in hotel operations, including F&B, rooms division, sales, marketing, and human resources.
• Excellent leadership, communication, and interpersonal skills.
• Proven ability to motivate and develop teams.
• Knowledge of current hospitality trends and best practices.
• Ability to travel as needed.

The Guest Services Representative ("GSR") position must demonstrate and promote a strong commitment to providing the best possible experience for our guests. This position is responsible for assisting guests, answering phones, checking guests in and out, and collecting payment in accordance with company guidelines and procedures. The GSR also is responsible for completing all necessary front office daily paperwork and ensuring that company safety and security procedures, guidelines and standards are followed for all associates and guests.

Major / Key Job Duties

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests.
• Assists and responds to guest requests with diligent follow-through.
• Job functions include empowerment to resolve guest issues through the Make it Right process. The GSR must embrace ESA's service culture and treat all guests and associates with the utmost of respect and kindness.
• Must be able to process reservations, registration, payment, and departures in accordance with company guidelines and procedures.
• Handle collection efforts of all in-house balances. The GSR is responsible for maintaining all cash, credit card and city ledger accounts at the property.
• Setup, maintain, and takedown of breakfast display in timely manner.
• Maintaining an organized and clean work area behind the front desk, in the lobby, and in guest common areas in compliance with company standards.
• Selling the value of ESA to all inquiries (via telephone and in person) and striving to convert them into reservations and occupied rooms in compliance with company standards.
• Collecting relevant guest information in accordance with guidelines, probing for potential sales leads, and identifying sales opportunities.
• Periodic tours of the property to ensure the property is meeting brand standards.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Compliance with all company policies and procedures, including but not limited to adhering to key control policy, the prompt reporting of all safety and security issues directly to the manager or to the appropriate authorities.

Other Duties

• Responsible for maintaining overall hotel cleanliness, including assisting with cleaning and upkeep of various areas of the hotel, including but not limited to the front desk, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Engage in cross training in housekeeping and laundry areas to provide assistance as needed.
• Other tasks as assigned by the management team.

Benefits

• Weekly Pay!
• Competitive Wages
• Great working environment
• Employee Recognition Programs
• Vision Insurance
• 401(k) Savings Plan
• Employee Assistance Program (EAP)
• Employee Perks Program offering discounts to major companies

Compensation

Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements.

Pay ranges for the following states only:

California: $16.50 - $3.00

Colorado: 16.00 - 19.00

Illinois: 16.00 - 19.00

Minnesota: 16.00 - 19.00

New Jersey: 16.00 - 23.22

Washington: 16.66 - 21.10

Whitestone, NY: 19.17 - 20.52

The Mansion:The Mansion Hill Inn invites you to join a trailblazing movement in hospitality. Nestled in the heart of Madisons Mansion Hill district, our inn alchemizes luxury lodging and historic splendor to create an unforgettable retreat for our g Guest Service, Guest, Associate, Hospitality, Operations, Manufacturing, Retail

Job Title: Event Guest Services Staff

Company: BEST Crowd Management

Location: Madison, WI

Pay: $15 / hr

Job Type: Part-time

Overview: Become a vital part of the guest experience team at BEST Crowd Management! As a Guest Services Staff member, you'll have the opportunity to ensure that event attendees enjoy exceptional service and unforgettable experiences. We are looking for enthusiastic and dependable individuals who are passionate about providing top-notch customer service.

Your Responsibilities:

• Warmly welcome and assist event attendees, ensuring a friendly and helpful atmosphere.
• Aid in event set-up by arranging equipment, placing signage, and completing assigned tasks.
• Keep event areas tidy, organized, and compliant with venue policies.
• Respond to guest inquiries, providing detailed information about the event, facilities, and amenities.
• Guide guests to appropriate locations like seating areas, restrooms, concession stands, and exits.
• Handle guest concerns or complaints with professionalism and speed.
• Collaborate with event personnel, vendors, and team members to ensure smooth operations.
• Assist with crowd management strategies when needed for the safety and enjoyment of attendees.
• Follow company policies and best practices to maintain high standards of professionalism and service excellence.

Requirements:

• Must be at least 18 years old (age requirements may vary based on local regulations).
• High school diploma or equivalent required; some college education is a plus.
• Previous experience in customer service, hospitality, or event-related roles is beneficial.
• Strong communication and interpersonal skills for effective interaction with diverse groups.
• Able to stay calm and professional in high-pressure situations and resolve problems as they arise.
• Availability to work evenings, weekends, and holidays based on event schedules.
• Physical capability to stand, walk, and perform physical activities for extended periods.
• Proven reliability, punctuality, and a strong work ethic are essential.

What We Offer:

• Enjoy competitive pay that reflects your experience and qualifications.
• Opportunity for career growth and advancement within the company.
• Enhance your skills with training and development programs.
• Flexible scheduling to better accommodate your personal needs.
• Join a positive work environment that actively promotes diversity and inclusion.

EEOC Statement: BEST, A GardaWorld Company, provides equal employment opportunities to all applicants and employees without distinction based on race, color, religion, sex, national origin, age, veteran status, or disability, in compliance with federal laws. We also adhere to applicable state and local laws relating to nondiscrimination in employment processes.

License #

Job Title: Event Guest Services Staff

Company: BEST Crowd Management

Location: Madison, WI

Pay: $15 / hr

Job Type: Part-time

Fast Cash, Flexible Hours!

Summary: Join the enthusiastic and customer-focused team at BEST Crowd Management as an Event Guest Services Staff member. In this role, you will be essential in delivering exceptional service and creating unforgettable experiences for event attendees. We are looking for motivated, dependable individuals who are passionate about outstanding customer service.

Responsibilities:

• Welcome and assist event attendees with a friendly approach, ensuring their needs are met.
• Help with event set-up, such as arranging equipment, placing signage, and other assigned tasks.
• Maintain cleanliness, organization, and policy compliance in event areas.
• Provide information about the event, facilities, and amenities to guests.
• Guide attendees to key locations including seating areas, restrooms, and concession stands.
• Address any guest inquiries or complaints promptly and courteously.
• Work collaboratively with event staff, vendors, and team members for seamless event operations.
• Assist in crowd management to ensure a safe and enjoyable experience for all attendees.
• Follow company policies and procedures to uphold professionalism and service excellence.

Requirements:

• Must be at least 18 years old (compliance with local regulations).
• High school diploma or equivalent is required; some college education is preferred.
• Previous experience in customer service or event-related roles is a plus.
• Strong communication and interpersonal skills to engage effectively with others.
• Ability to solve problems and stay professional under pressure.
• Availability to work evenings, weekends, and holidays as events require.
• Physical capacity to stand, walk, and participate in activities for extended periods.
• Reliability, punctuality, and a dedicated work ethic are essential.

Benefits:

• Enjoy competitive pay based on your experience.
• Explore opportunities for career growth and advancement.
• Enhance your skills through training and development programs.
• Benefit from flexible scheduling options to suit your personal needs.
• Join a positive and inclusive work environment that values diversity.

EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all employment terms including hiring, placement, assignment, promotion, and compensation.

License #

Job Title: Event Guest Services Staff

Company: BEST Crowd Management

Location: Madison, WI

Pay: $15 / hr

Job Type: Part-time

Fast Cash, Flexible Hours!

Summary: Join the enthusiastic and customer-focused team at BEST Crowd Management as an Event Guest Services Staff member. In this role, you will be essential in delivering exceptional service and creating unforgettable experiences for event attendees. We are looking for motivated, dependable individuals who are passionate about outstanding customer service.

Responsibilities:

• Welcome and assist event attendees with a friendly approach, ensuring their needs are met.
• Help with event set-up, such as arranging equipment, placing signage, and other assigned tasks.
• Maintain cleanliness, organization, and policy compliance in event areas.
• Provide information about the event, facilities, and amenities to guests.
• Guide attendees to key locations including seating areas, restrooms, and concession stands.
• Address any guest inquiries or complaints promptly and courteously.
• Work collaboratively with event staff, vendors, and team members for seamless event operations.
• Assist in crowd management to ensure a safe and enjoyable experience for all attendees.
• Follow company policies and procedures to uphold professionalism and service excellence.

Requirements:

• Must be at least 18 years old (compliance with local regulations).
• High school diploma or equivalent is required; some college education is preferred.
• Previous experience in customer service or event-related roles is a plus.
• Strong communication and interpersonal skills to engage effectively with others.
• Ability to solve problems and stay professional under pressure.
• Availability to work evenings, weekends, and holidays as events require.
• Physical capacity to stand, walk, and participate in activities for extended periods.
• Reliability, punctuality, and a dedicated work ethic are essential.

Benefits:

• Enjoy competitive pay based on your experience.
• Explore opportunities for career growth and advancement.
• Enhance your skills through training and development programs.
• Benefit from flexible scheduling options to suit your personal needs.
• Join a positive and inclusive work environment that values diversity.

EEOC Statement: It is the policy of BEST, A GardaWorld Company to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. BEST, A GardaWorld Company complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all employment terms including hiring, placement, assignment, promotion, and compensation.

License #

Job Title: Event Guest Services Staff

Company: BEST Crowd Management

Location: Madison, WI

Pay: $15 / hr

Job Type: Part-time

Overview: Become a vital part of the guest experience team at BEST Crowd Management! As a Guest Services Staff member, you'll have the opportunity to ensure that event attendees enjoy exceptional service and unforgettable experiences. We are looking for enthusiastic and dependable individuals who are passionate about providing top-notch customer service.

Your Responsibilities:

• Warmly welcome and assist event attendees, ensuring a friendly and helpful atmosphere.
• Aid in event set-up by arranging equipment, placing signage, and completing assigned tasks.
• Keep event areas tidy, organized, and compliant with venue policies.
• Respond to guest inquiries, providing detailed information about the event, facilities, and amenities.
• Guide guests to appropriate locations like seating areas, restrooms, concession stands, and exits.
• Handle guest concerns or complaints with professionalism and speed.
• Collaborate with event personnel, vendors, and team members to ensure smooth operations.
• Assist with crowd management strategies when needed for the safety and enjoyment of attendees.
• Follow company policies and best practices to maintain high standards of professionalism and service excellence.

Requirements:

• Must be at least 18 years old (age requirements may vary based on local regulations).
• High school diploma or equivalent required; some college education is a plus.
• Previous experience in customer service, hospitality, or event-related roles is beneficial.
• Strong communication and interpersonal skills for effective interaction with diverse groups.
• Able to stay calm and professional in high-pressure situations and resolve problems as they arise.
• Availability to work evenings, weekends, and holidays based on event schedules.
• Physical capability to stand, walk, and perform physical activities for extended periods.
• Proven reliability, punctuality, and a strong work ethic are essential.

What We Offer:

• Enjoy competitive pay that reflects your experience and qualifications.
• Opportunity for career growth and advancement within the company.
• Enhance your skills with training and development programs.
• Flexible scheduling to better accommodate your personal needs.
• Join a positive work environment that actively promotes diversity and inclusion.

EEOC Statement: BEST, A GardaWorld Company, provides equal employment opportunities to all applicants and employees without distinction based on race, color, religion, sex, national origin, age, veteran status, or disability, in compliance with federal laws. We also adhere to applicable state and local laws relating to nondiscrimination in employment processes.

License #