Showing 101 Hotels jobs in Madison
Hotel Operations Manager
53713 Madison, Wisconsin
$75000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client is actively seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of a premier hospitality establishment in Madison, Wisconsin, US . This critical role ensures the delivery of exceptional guest experiences and efficient management of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The Operations Manager will be responsible for implementing and maintaining high standards of service, operational efficiency, and profitability. Key responsibilities include staff recruitment, training, and supervision, managing budgets, controlling operational costs, and ensuring compliance with health, safety, and hygiene regulations. You will work closely with department heads to foster a collaborative and guest-focused environment, resolving any operational challenges promptly and effectively. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field. A minimum of 6 years of progressive experience in hotel operations, with at least 3 years in a management or supervisory role, is required. Proven experience in managing multiple departments and a strong understanding of hotel operations software and systems are essential. Excellent leadership, communication, problem-solving, and financial acumen are paramount. You must be adept at motivating diverse teams, driving operational excellence, and creating memorable experiences for guests. This position offers a significant opportunity to contribute to the success and reputation of a distinguished hotel in a thriving location. If you are a dedicated hospitality professional with a passion for service and operational excellence, we invite you to apply.
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0
Hotel Operations Manager
53701 Madison, Wisconsin
$70000 Annually
WhatJobs Direct
Posted 3 days ago
Job Viewed
Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Manager to lead their esteemed establishment in Madison, Wisconsin, US . This key leadership position is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, driving revenue growth, and maintaining operational efficiency across all departments including Front Office, Housekeeping, Food & Beverage, and Maintenance. The ideal candidate will possess strong leadership qualities, a deep understanding of hotel management principles, and a passion for service excellence. You will lead a dedicated team, foster a positive work environment, and implement strategies to enhance guest satisfaction and profitability. This role requires exceptional organizational skills, financial acumen, and the ability to problem-solve effectively in a fast-paced hospitality setting.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage the daily operations of all hotel departments, ensuring smooth and efficient service delivery.
- Develop and implement strategies to enhance guest satisfaction, retention, and loyalty.
- Manage departmental budgets, control costs, and identify opportunities to improve profitability.
- Recruit, train, motivate, and manage hotel staff, fostering a culture of teamwork and accountability.
- Ensure compliance with all health, safety, and hygiene standards and regulations.
- Monitor and manage inventory levels for all operational supplies and amenities.
- Develop and implement standard operating procedures (SOPs) to maintain service quality and consistency.
- Conduct regular staff meetings and performance reviews, providing feedback and development opportunities.
- Collaborate with the Sales and Marketing teams to drive occupancy rates and revenue.
- Handle guest complaints and resolve issues promptly and professionally.
- Maintain positive relationships with vendors, suppliers, and local community stakeholders.
- Analyze operational reports and key performance indicators (KPIs) to identify trends and areas for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum of 5 years of progressive experience in hotel management, with at least 3 years in an operations management role.
- Proven track record of successfully managing hotel operations and driving financial performance.
- Strong leadership, communication, and interpersonal skills.
- In-depth knowledge of hotel operations, including Front Desk, Housekeeping, F&B, and Maintenance.
- Proficiency in hotel management software (PMS) and other relevant technologies.
- Excellent problem-solving and decision-making abilities.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for delivering outstanding guest service and creating memorable experiences.
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1
Hotel Operations Manager
53703 Madison, Wisconsin
$70000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is looking for an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier hospitality establishment located in **Madison, Wisconsin, US**. This role requires a hands-on leader who is passionate about delivering exceptional guest experiences and ensuring the smooth functioning of all hotel departments. You will be responsible for managing front desk operations, housekeeping, food and beverage services, and property maintenance, ensuring they meet the highest standards of quality and service. Your leadership will be critical in motivating and training staff, optimizing operational efficiency, and controlling costs while maximizing revenue.
Key responsibilities include developing and implementing operational strategies, managing departmental budgets, overseeing staff recruitment, training, and performance management, ensuring compliance with health, safety, and sanitation regulations, and handling guest inquiries and resolving complaints promptly and professionally. You will also be involved in inventory management, vendor relations, and contributing to marketing and sales initiatives to drive business growth. The ideal candidate possesses a strong understanding of hotel management principles, exceptional customer service skills, and a proven ability to lead and inspire a diverse team. Experience with property management systems (PMS) and hotel operational software is essential.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent work experience. A minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial role, is required. Strong financial acumen, excellent communication and interpersonal skills, and the ability to work under pressure in a fast-paced environment are crucial. You must be available to work flexible hours, including evenings, weekends, and holidays, as required by the demands of the hospitality industry. This is a significant opportunity to advance your career in the hospitality sector with a respected organization.
Key responsibilities include developing and implementing operational strategies, managing departmental budgets, overseeing staff recruitment, training, and performance management, ensuring compliance with health, safety, and sanitation regulations, and handling guest inquiries and resolving complaints promptly and professionally. You will also be involved in inventory management, vendor relations, and contributing to marketing and sales initiatives to drive business growth. The ideal candidate possesses a strong understanding of hotel management principles, exceptional customer service skills, and a proven ability to lead and inspire a diverse team. Experience with property management systems (PMS) and hotel operational software is essential.
Qualifications include a Bachelor's degree in Hospitality Management, Business Administration, or a related field, or equivalent work experience. A minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial role, is required. Strong financial acumen, excellent communication and interpersonal skills, and the ability to work under pressure in a fast-paced environment are crucial. You must be available to work flexible hours, including evenings, weekends, and holidays, as required by the demands of the hospitality industry. This is a significant opportunity to advance your career in the hospitality sector with a respected organization.
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2
Hotel Operations Manager
53714 Madison, Wisconsin
$70000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a renowned hospitality group, is actively seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier establishment located in Madison, Wisconsin, US . This role demands a leader with exceptional organizational skills, a passion for guest satisfaction, and a proven track record in managing diverse hotel departments. The Operations Manager will be instrumental in ensuring seamless service delivery, optimizing efficiency, and upholding the highest standards of quality and hospitality.
Primary Responsibilities:
Primary Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Banquets, to ensure optimal performance and guest satisfaction.
- Develop and implement operational strategies to enhance guest experience and exceed service expectations.
- Monitor and control departmental budgets, ensuring profitability and cost-effectiveness.
- Oversee staff recruitment, training, scheduling, and performance management to foster a motivated and efficient team.
- Ensure compliance with all health, safety, and sanitation regulations and company policies.
- Manage vendor relationships and procurement of supplies and services for all operational departments.
- Address and resolve guest complaints and service issues promptly and professionally.
- Collaborate with the Sales and Marketing teams to drive revenue and occupancy rates.
- Conduct regular inspections of the property to maintain high standards of cleanliness, maintenance, and presentation.
- Analyze operational reports and key performance indicators to identify areas for improvement and implement corrective actions.
- Foster a positive work environment and promote teamwork and professional development among staff.
- Represent the hotel at industry events and community functions, acting as an ambassador for the brand.
- Ensure all operational procedures are documented and consistently followed.
- Implement new initiatives and technologies to improve operational efficiency and guest services.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A minimum of 4-6 years of progressive experience in hotel management, with at least 2 years in an Operations Manager or similar leadership role.
- Proven expertise in managing multiple hotel departments and staff.
- Strong understanding of hotel operations, including front desk, F&B, housekeeping, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to resolve conflicts and handle challenging guest situations.
- Proficiency in hotel management software (e.g., Opera, Fidelio) and MS Office Suite.
- Budget management and financial acumen.
- Ability to work flexible hours, including weekends and holidays, as dictated by business needs.
- A passion for service excellence and a commitment to delivering memorable guest experiences.
- Must be legally authorized to work in the US and available to work on-site in Madison, Wisconsin, US .
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3
Hotel Operations Manager
53703 Madison, Wisconsin
$70000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a renowned boutique hotel, is seeking an experienced and dynamic Hotel Operations Manager to oversee daily operations at their property in **Madison, Wisconsin, US**. This is a hands-on role that requires strong leadership, exceptional guest service skills, and a keen understanding of the hospitality industry. You will be responsible for managing front desk operations, housekeeping, food and beverage services, and maintenance, ensuring seamless guest experiences and operational efficiency. The ideal candidate will have a proven track record in hotel management, with expertise in staff supervision, budget management, and operational planning. You will lead, train, and motivate a diverse team of hospitality professionals, fostering a culture of excellence and guest satisfaction. Responsibilities include developing and implementing operational policies and procedures, managing inventory and procurement, ensuring compliance with health and safety regulations, and resolving guest complaints effectively. You will also work closely with the General Manager to develop strategic initiatives, drive revenue growth, and enhance the hotel's reputation. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred, along with a minimum of 5 years of progressive experience in hotel operations or management. Excellent communication, interpersonal, and problem-solving skills are essential.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all daily hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Ensure the highest standards of guest service are consistently met.
- Lead, train, mentor, and evaluate hotel staff to ensure performance excellence.
- Develop and implement efficient operational policies and procedures.
- Manage departmental budgets, control costs, and optimize resource allocation.
- Oversee inventory management and procurement of supplies and equipment.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest inquiries, concerns, and complaints in a professional and timely manner.
- Collaborate with the General Manager on strategic planning, marketing, and revenue management initiatives.
- Conduct regular staff meetings and performance reviews.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred.
- Minimum of 5 years of progressive experience in hotel operations management.
- Proven leadership skills with the ability to motivate and manage diverse teams.
- Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
- Excellent guest service orientation and problem-solving abilities.
- Proficiency in hotel management software (PMS) and Microsoft Office Suite.
- Knowledge of budgeting, cost control, and revenue management principles.
- Strong communication, interpersonal, and organizational skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
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4
Hotel Operations Manager
53703 Madison, Wisconsin
$70000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client is seeking a dedicated and experienced Hotel Operations Manager to oversee the seamless functioning of their esteemed establishment in Madison, Wisconsin, US . This leadership role requires a strategic thinker with a passion for delivering exceptional guest experiences and a proven ability to manage diverse hotel departments efficiently. The Hotel Operations Manager will be responsible for the day-to-day operations of the hotel, ensuring the highest standards of service, quality, and profitability. Key duties include managing front office, housekeeping, food and beverage, and maintenance departments, as well as overseeing staff recruitment, training, and performance management. You will play a crucial role in developing and implementing operational strategies, controlling costs, and maximizing revenue while maintaining guest satisfaction. Developing and maintaining strong relationships with guests, vendors, and local community partners will also be a key aspect of this position. The ideal candidate will possess a comprehensive understanding of hotel management principles, budgeting, and financial reporting. Exceptional leadership, problem-solving, and communication skills are essential for success in this fast-paced environment. This is an excellent opportunity for a seasoned hospitality professional to contribute significantly to the reputation and success of a leading hotel. We are looking for an individual committed to operational excellence and guest delight, who can lead their team with vision and dedication.
Responsibilities:
Responsibilities:
- Oversee daily hotel operations, including front desk, housekeeping, and F&B.
- Ensure exceptional guest service standards and satisfaction.
- Manage departmental budgets and control operational costs.
- Develop and implement operational policies and procedures.
- Recruit, train, and manage hotel staff.
- Monitor and maintain facility quality and safety standards.
- Drive revenue growth and optimize hotel performance.
- Foster a positive and productive work environment for staff.
- Bachelor's degree in Hospitality Management or a related field (or equivalent experience).
- Minimum of 5 years of progressive experience in hotel management.
- Proven experience in overseeing multiple hotel departments.
- Strong understanding of hotel operations, budgeting, and financial management.
- Excellent leadership, communication, and problem-solving skills.
- Proficiency in hotel management software.
- Ability to work flexible hours, including weekends and holidays.
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5
Hotel Operations Manager
53701 Madison, Wisconsin
$85000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a premier hospitality group known for exceptional guest experiences, is seeking a dynamic and experienced Hotel Operations Manager for their upscale property in Madison, Wisconsin, US . This hybrid role is crucial for overseeing the day-to-day operations of the hotel, ensuring seamless service delivery across all departments including Front Office, Housekeeping, Food & Beverage, and Maintenance. The ideal candidate will have a strong leadership background, a passion for hospitality, and a proven ability to drive operational efficiency and guest satisfaction.
Responsibilities:
Responsibilities:
- Supervise and coordinate the activities of various hotel departments to ensure smooth and efficient operations.
- Develop and implement operational policies and procedures to enhance service quality and guest satisfaction.
- Manage departmental budgets, control costs, and maximize revenue generation.
- Ensure all staff members are trained on hotel standards, safety procedures, and customer service protocols.
- Monitor guest feedback and address any service issues or complaints promptly and effectively.
- Oversee inventory management for supplies and amenities, ensuring adequate stock levels.
- Collaborate with other department heads to foster a cohesive and supportive work environment.
- Conduct regular staff meetings and performance evaluations.
- Ensure compliance with all health, safety, and regulatory standards.
- Identify opportunities for process improvements and implement best practices in hotel management.
- Assist with staff recruitment, scheduling, and training.
- Maintain professional relationships with vendors and suppliers.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a managerial role.
- Proven experience in overseeing multiple hotel departments.
- Strong understanding of hotel operations, including Front Desk, Housekeeping, F&B, and Maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to resolve guest issues and enhance guest satisfaction.
- Proficiency in hotel management software (PMS) and point-of-sale (POS) systems.
- Strong financial acumen and budget management skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Knowledge of local regulations and safety standards.
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6
Senior Hotel Operations Manager
53711 Madison, Wisconsin
$85000 Annually
WhatJobs Direct
Posted 1 day ago
Job Viewed
Job Description
Our client, a premier hospitality group, is seeking an experienced and dynamic Senior Hotel Operations Manager to oversee a flagship property in Madison, Wisconsin, US . This pivotal role demands a leader with a proven track record in optimizing hotel performance, ensuring exceptional guest experiences, and driving revenue growth. You will be responsible for the day-to-day management of all hotel departments, including Front Desk, Housekeeping, Food & Beverage, and Banquets. Your strategic vision will be crucial in developing and implementing operational strategies that align with the company's brand standards and financial objectives. Key responsibilities include managing departmental budgets, controlling costs, and identifying opportunities for efficiency improvements. You will lead, mentor, and inspire a diverse team of hospitality professionals, fostering a culture of service excellence and continuous improvement. Developing and maintaining strong relationships with guests, suppliers, and local community stakeholders is paramount. The ideal candidate will possess extensive knowledge of hotel management software, strong financial acumen, and excellent problem-solving skills. You will also be involved in the recruitment, training, and performance management of staff. Compliance with all health, safety, and regulatory standards is non-negotiable. This hybrid role requires a candidate who can effectively balance on-site operational oversight with strategic planning and remote collaboration. A bachelor's degree in Hospitality Management, Business Administration, or a related field is preferred. A minimum of 5-7 years of progressive management experience in a full-service hotel environment is essential. Your ability to thrive in a fast-paced environment and adapt to evolving industry trends will set you apart. Join our team and contribute to delivering unparalleled hospitality in Madison, Wisconsin, US .
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7
Director of Hotel Operations
53711 Madison, Wisconsin
$120000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking a seasoned and dynamic Director of Hotel Operations to lead and manage all operational aspects of their flagship property in Madison, Wisconsin, US . This senior leadership role is crucial for ensuring the delivery of exceptional guest experiences, maintaining high standards of service excellence, and optimizing financial performance. You will oversee various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and efficient resource allocation. The Director of Hotel Operations will be responsible for developing and implementing strategic initiatives to enhance operational efficiency, drive revenue growth, and control costs without compromising quality. Key duties include managing departmental budgets, setting performance targets, conducting regular operational reviews, and implementing innovative service solutions. You will be instrumental in staff recruitment, training, and development, fostering a positive and high-performing work environment. A strong understanding of hospitality trends, customer service best practices, and relevant industry regulations is essential. The ideal candidate will possess a Bachelor's degree in Hospitality Management, Business Administration, or a related field, with at least 8-10 years of progressive management experience in the hotel industry, including significant experience in a directorial capacity. Proven leadership skills, exceptional problem-solving abilities, and outstanding communication and interpersonal skills are required to effectively manage diverse teams and interact with guests, stakeholders, and vendors. Experience with property management systems (PMS) and other hotel operational software is a must. A passion for delivering unparalleled guest satisfaction and a commitment to driving operational excellence are core requirements for this role.
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8
Boutique Hotel Operations Manager
53703 Madison, Wisconsin
$60000 Annually
WhatJobs Direct
Posted today
Job Viewed
Job Description
Our client, a renowned boutique hotel in the heart of **Madison, Wisconsin**, is seeking an experienced and passionate Operations Manager to oversee all aspects of daily hotel operations. This role requires a leader with a keen eye for detail, exceptional guest service skills, and a proven ability to manage a diverse team. You will be responsible for ensuring the seamless functioning of front desk, housekeeping, food and beverage, and maintenance departments, maintaining the highest standards of service excellence and operational efficiency. The ideal candidate will have a strong background in hospitality management, with a focus on creating memorable guest experiences and driving revenue growth. You will work closely with department heads to develop strategies for improving guest satisfaction, optimizing staff performance, and controlling costs. This hybrid role involves significant on-site presence to engage with staff and guests, complemented by remote work for strategic planning and administrative tasks. We are looking for an individual who is proactive, adaptable, and committed to upholding the unique charm and standards of our establishment. This is an exciting opportunity to make a significant impact in a prestigious hospitality setting.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage the daily operations of all hotel departments, including front desk, housekeeping, F&B, and maintenance.
- Ensure exceptional guest service standards are met and exceeded at all times.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage staff scheduling, training, and performance evaluations to foster a high-performing team.
- Control operational costs, including labor and supplies, while maintaining quality.
- Monitor and analyze key performance indicators (KPIs) to identify areas for improvement.
- Build and maintain strong relationships with guests, addressing any concerns or feedback promptly and professionally.
- Collaborate with marketing and sales teams to support revenue generation initiatives.
- Ensure compliance with all health, safety, and licensing regulations.
- Lead by example, promoting a positive and professional work environment.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field preferred.
- Minimum of 3-5 years of progressive experience in hotel operations management.
- Proven track record of successfully managing multiple hotel departments.
- Strong leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and operational reporting tools.
- Excellent problem-solving and decision-making abilities.
- Ability to work effectively in a hybrid environment, balancing on-site and remote responsibilities.
- Knowledge of budgeting, financial management, and cost control.
- Passion for delivering outstanding guest experiences.
- Flexibility to work varied shifts, including weekends and holidays, as operational needs dictate.
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9