452 Ibm jobs in New York

Grow your career as an IBM IMS Developer with an innovative global bank in Jersey City, NJ. Contract role with strong possibility of extension. Will require working a hybrid schedule 3 days onsite per week. Join one of the world's most renowned global banks and trusted brand with over 200 years of continuously evolving financial services worldwide. Contract Duration: 12 Months Required Skills & Experience 10 + years of experience in IBM IMS. Very strong IMS, DB2, Cobol technical skills application along with institutional knowledge of the Markets Account Reference data. Advanced working knowledge and programming experience using IBMs IMS for both Data Base (DB) processing and Data Communications (DC) processing via MFS screens and MQ data transfer. High-level expertise coding in COBOL for batch programs, and batch and online IMS programs. High-level expertise using TSO, MVS, JCL, DB2, VSAM, NDM, SFTP, Changeman and Info/Man, Knowledge of RACF security SME experience in systems analysis and programming of software applications Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements. Must have the ability to operate with a limited level of direct supervision. What You Will Be Doing Conduct tasks related to application stability, SME support, risk technology, implement application enhancements to meet specific tech mandatory or business requirements. Provide proactive, accurate and quick response on any inquiries coming from the business, clients, technology partners, audits, etc. Independently work on all phases of development process and analysis, design, construction, testing, and implementation as well as provide user and operational support. Utilize in-depth specialty knowledge of IMS environment to analyze complex problems/issues, provide evaluation of business process, system process, and industry standards, and make evaluative judgement. Consult with users/clients and other technology groups on issues, recommend straight forward and quick resolution /issue fix. Ensure availability of IMS and DB2 application databases for both business and technical support areas though careful monitoring of daily support. Provide application SME knowledge in transition of application data and functionality to the strategic application to allow legacy application retirement. Act as SME to senior stakeholders and /or other team members. #J-18808-Ljbffr

Who we are: We are Accenture, a global professional services company and a leading partner to the world's major cloud providers, including AWS, Azure, and Google. Our longstanding involvement with cloud technology (we have 34,000 completed cloud projects under our belt) was emphasized recently when we consolidated our multiple cloud teams into a single business practice called Accenture Cloud First.

As part of our Data & AI group, you will lead technological innovation for our clients through robust delivery of world-class solutions. There will never be a typical day and that's why people love it here. The opportunities to make a difference within exciting client initiatives are unlimited in the ever-changing technology landscape. You will be part of a highly collaborative and growing network of technology and data experts, who are taking on today's biggest, most complex business challenges using the latest data and analytics technologies. We will nurture your talent in an inclusive culture that values diversity. You will have an opportunity to work in roles such as Data Scientist, Data Engineer, or Chief Data Officer covering all aspects of Data including Data Management, Data Governance, Data Intelligence, Knowledge Graphs, and IoT.

Come grow your career in Technology at Accenture!The work:In this role, you'll function as the designated subject matter expert (SME) and Lead analytics developer responsible for providing data warehouse and analytic solutions.

Your tasks include:

• Work with the client team to advise them on best practices for CP4D 4.8 and later (DB2 Warehouse Gen 3, CP4D DataStage, and Watson Query) based on their needs and requirements

• Review CP4D 4.8 configuration, and architecture in Dev, Test, and Production environments and advise client accordingly.

• Collaborate with the client team's architects to advise them on hardware decisions, platform configuration, documentation of best practices, and troubleshooting initiatives

• Expected to have deep knowledge and experience in IBM CP4D 4.8 and later to advise client effectively

• Responsible for driving towards key architectural decisions and engaging with multiple teams to contribute to key decisions

• Provide solutions to problems that apply across multiple teams

• Help advise the client architecture team on upcoming patches / version changes for CP4D

• Act as an effective liaison between client and Accenture teams

• Open, manage and track trouble tickets with IBM technical support and product team when required.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

What you need:

• Minimum 3 Years experience in design, development and deployment with CP4D solutions, including DataStage.

• Minimum 5 years' experience working on analytics platforms (Cognos, DB2 Warehouse)

• Minimum 7 years' experience working in data warehousing environments

• Minimum 7 years' experience in team leadership and project management

• Bachelor's degree in Computer Science, Engineering, or related field or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)

Professional Skills Requirement:

• Strong troubleshooting skills

• Effective written and verbal communication

• Strong presentation skills

Bonus points if you have:

• Certifications in IBM Cognos and/or Cloud Pack for Data (CP4D) are highly desirable

• Certifications in APIs/data integration or cloud technologies is optional

• IBM Watson Analytics proficiency, and IBM Cognos Analytics proficiency at the master level will be advantageous

• OpenShift proficiency at the master level will be advantageous

• AWS Gov Cloud preferred proficiency at the master level will be advantageous

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (

Role Location Annual Salary Range

California $132,500 to $02,400

Colorado 132,500 to 261,300

District of Columbia 141,100 to 278,200

Illinois 122,700 to 261,300

Minnesota 132,500 to 261,300

Maryland 132,500 to 261,300

New York/New Jersey 122,700 to 302,400

Washington 141,100 to 278,200

Pay Transparency Info for Salary Range Request from Employee or Candidate:

Accenture offers competitive pay to ensure that our people are compensated fairly and equitably. Compensation varies depending on a wide array of factors, which may include office location, role, skill set, level and experience. Generally, Accenture does not disclose base pay range information to our people unless required by law. Based on where you are located, you are not entitled to such information at this time.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Accenture has the responsibility to create and sustain an inclusive environment.

Inclusion and diversity are fundamental to our culture and core values. Our rich diversity makes us more innovative and more creative, which helps us better serve our clients and our communities. Read more here (

Equal Employment Opportunity Statement

Accenture is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Accenture is committed to providing veteran employment opportunities to our service men and women.

For details, view a copy of the Accenture Equal Employment Opportunity and Affirmative Action Policy Statement ( .

Requesting An Accommodation

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with Accenture and have accommodation needs for a disability or religious observance, please call us toll free at 1 ( , send us an email ( or speak with your recruiter.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

Position Summary

The Technical Support Controller monitors fleet performance on a daily basis and provides recommendations for preventative maintenance, ongoing troubleshooting and/or aircraft recovery. The position reports to the Manager of Maintenance Operations Center (MOC).

Essential Responsibilities

• Monitor delays, pilot irregularity reports and other technical interruptions
• Identify necessary actions and provide instructions to prevent recurring interruptions. Coordinate with planning, Aircraft on Ground (AOG) and MOC to schedule and allocate parts/tooling for follow up actions
• Research, develop an action plan with aircraft manufacturing representatives to recover aircraft that are hard AOG
• Perform complex tasks as a joint venture with front line techs to improve skills and competencies
• Maintain and distribute records of actions and resolutions
• Periodically report trends and recommendations to Tech Manager(s) and Air Transport Association (ATA) responsible Engineers. Collect front line data that will attribute to organizational effectiveness
• Assist in identifying necessary manual revisions or issuing Info Notices and/or Maintenance Alert Bulletins (MABs) for more effective troubleshooting. Support the Save Our Spares (SOS) and No Fault Found (NFF) policy programs
• Reviews Service News Letters (SNLs) and Airline Operator Telex (AOTs) for troubleshooting information
• Liaise with ATA Engineer, MOC and provide technical assistance and guidance in troubleshooting assignments for Blue Maintenance cities to reduce out of service (OOS) time
• Act as a leader during road trips to reduce OOS times when requested
• Review aircraft Health Diagnosis software (Health Monitoring software DFDR) for symptoms of system degradation and issue appropriate action
• Perform additional duties and responsibilities as assigned to achieve departmental and company objectives

Minimum Experience and Qualifications

• High School Diploma or General Education Development (GED) Diploma with five (5) years' experience in aircraft maintenance, aircraft systems and troubleshooting with a part 121 operator; OR Bachelor's degree in Engineering with five (5) years' experience in aircraft maintenance
• Valid Federal Aviation Administration (FAA) Airframe and Powerplant Certificate
• Strong ability to troubleshoot complex aircraft system
• Knowledge of aircraft maintenance processes and procedures
• Strong knowledge of aircraft documentation (Aircraft Maintenance Manual (AMM), Illustrated Parts Catalog (IPC), Fault Isolation Manual (FIM)/Troubleshooting Manual (TSM), Wiring Diagrams (WD), Aircraft Schematic Manual (ASM), etc.)
• Diverse experience in all aspects of technical operations and aircraft systems
• Available for overnight travel (30%)
• Available to travel to support the recovery of OOS aircraft when needed and on short-notice
• In possession of or the ability to obtain valid travel documents with the ability to travel unrestricted in and out of the United State
• Depending on location, may need to acquire and maintain a United States Customs Clearance
• Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
• Must pass a pre-employment drug test
• Must be legally eligible to work in the country in which the position is located
• Authorization to work in the US is required. This position is not eligible for visa sponsorship

Preferred Experience and Qualifications

• Bachelor's degree in Engineering or Aircraft Maintenance Management
• Experience with E190 and Airbus A320/A321/A220 aircraft

• Knowledge of Microsoft Project, Word, PowerPoint and Excel
• Strong organizational, communication and team building skills

Crewmember Expectations:

• Regular attendance and punctuality
• Potential need to work flexible hours and be available to respond on short-notice
• Able to maintain a professional appearance
• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
• Must fulfill safety accountabilities as prescribed by JetBlue's Safety Management System
• Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
• Uphold JetBlue's safety performance metric goals and understand how they relate to their duties and responsibilities
• The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:

• Computer and other office equipment

Work Environment:

• Traditional office environment and occasional field service
• Present for core business hours with occasional off hours support

Physical Effort:

• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:

• The base pay range for this position starts at $113,300.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

PrimeRx, developed by Micro Merchant Systems, is a leading provider of state-of-the-art pharmacy management solutions, serving thousands of pharmacies nationwide. With over 30 years of experience, PrimeRx offers a comprehensive suite of tools designed to streamline operations, enhance patient care, and improve overall efficiency.

At the core of our ecosystem is PrimeRx Enterprise, a proven, robust system delivering integrated functionality for all pharmacy types. Expanding on this foundation, PrimeRx CLOUD provides secure, flexible, and remote access, while PrimeRx MARKET revolutionizes pharmaceutical purchasing with a competitive e-commerce platform.

Together, these solutions create the PrimeRx ecosystem, driving efficiency, profitability, and better patient outcomes. Let PrimeRx power the future of your pharmacy.

POSITION SUMMARY:

PrimeRx is seeking a motivated and tech-savvy Pharmacy Technical Support Intern to join our growing Support Services Team. This internship is ideal for students or recent graduates interested in healthcare technology, customer support, or pharmacy operations. You will gain hands-on experience assisting our support team in resolving customer inquiries related to our pharmacy management software, apps, and related systems.

KEY RESPONSIBILITIES:

• Shadow and support Tier 1 Technical Support Representatives in handling pharmacy customer inquiries.
• Learn and assist in resolving basic technical issues related to pharmacy software functionality, insurance rejections, and hardware/network configurations.
• Respond to customer requests through phone, email, and chat under guidance from experienced team members.
• Document and track support tickets in our internal system, ensuring clarity and accuracy.
• Participate in team meetings, training sessions, and knowledge-building workshops.
• Collaborate with Support Managers and Subject Matter Experts to escalate and troubleshoot technical issues.
• Demonstrate a strong customer service mindset, with a focus on professionalism and clear communication.

• Currently pursuing or recently completed a degree in Information Technology, Computer Science, Pharmacy, Healthcare Administration, or related field.
• Strong interest in pharmacy operations, software systems, or technical support.
• Basic understanding of IT systems, software, and networking concepts is a plus.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Eagerness to learn and contribute to team success.

• Real-world experience in a healthcare technology company.
• Exposure to pharmacy operations and software support systems.
• Mentorship from experienced professionals in the pharmacy tech industry.
• Opportunity to grow your technical, communication, and problem-solving skills.

• Paid internship (if applicable)
• Mentorship & professional development
• Networking opportunities
• Access to company employee assistance programs
• Complimentary refreshments (HQ only)

PrimeRx, developed by Micro Merchant Systems, is a leading provider of state-of-the-art pharmacy management solutions, serving thousands of pharmacies nationwide. With over 30 years of experience, PrimeRx offers a comprehensive suite of tools designed to streamline operations, enhance patient care, and improve overall efficiency.

At the core of our ecosystem is PrimeRx Enterprise, a proven, robust system delivering integrated functionality for all pharmacy types. Expanding on this foundation, PrimeRx CLOUD provides secure, flexible, and remote access, while PrimeRx MARKET revolutionizes pharmaceutical purchasing with a competitive e-commerce platform.

Together, these solutions create the PrimeRx ecosystem, driving efficiency, profitability, and better patient outcomes. Let PrimeRx power the future of your pharmacy.

JOB SUMMARY:

PrimeRx, the go-to pharmacy management software, is seeking a Pharmacy Application Tech Support L1 and L2, to provide technical support to our growing customer base of Independent, Long Term Care, Specialty, Mail Order, Regional & National Chain, Hospital & Health System pharmacy customers throughout the U.S. and beyond. In this role, you will provide technical support for our line of pharmacy management software, services, APP, API Interface offerings, and hardware and network support needs for our PrimeRxTM Pharmacy Management System customers through engagement via phone, email, chat, web meeting, and other customer communication mechanisms. PrimeRx™ is the engine that powers thousands of pharmacy operations. We seek talented people to join our Support Service Team to deliver best-in-class customer service and technical support for our customers and their patients.

JOB RESPONSIBILITIES:

• Handle qualitative 20+ calls per day in a fast-paced environment with a presentable tone and delivery techniques in support of our pharmacy customers.
• Demonstrate strong communication skills (written and verbal) thru the delivery of internal and external email, chat, web meeting, and verbal interactions with clients, colleagues, and vendors for effective ticket documentation and timely resolution of customer inquiries.
• Proactively engage clients to address customer inquiries with timely and effective solutions and exceptional customer satisfaction while maintaining effective KPIs (95% First-Call Resolution) and SLAs (90% of all calls answered/responded to within 60 seconds).
• Become proficient in resolving routine pharmacy customer inquiries such as insurance rejections, software/hardware/network settings, and functionality questions on our line or Prime branded pharmacy management products, services, APPs, and Interfaces.
• Execute effective Root Cause Analysis escalations in collaboration with Support Service Manager and Subject Matter Experts as required to ensure effective ticket resolution and customer satisfaction

• Refreshments & Dining- HQ
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401k safe harbor plan, match up to 4%
• HSA/FSA/Commuter
• Paid STD/Life
• Employee discount program
• Employee assistance program
• Spring Health - mental well-being program
• Paid Paternal Leave

• Provide second-line technical support for laptops, desktops, mobile devices, and peripherals across Windows environments.
• Troubleshoot and resolve incidents related to Microsoft Active Directory (user accounts, group policies, OUs, permissions, login issues, etc.).
• Support Office suite (Outlook, Excel, Word, PowerPoint) and enterprise collaboration tools.
• Handle escalations from Tier 1 support and work closely with Tier 3 and infrastructure teams for advanced issue resolution.
• Perform user onboarding/offboarding and manage access rights through AD and other systems.

• Maintain accurate records of issues and resolutions using the service management system (e.g., Zendesk, etc.).
• Assist with software deployment, patching, and system updates.
• Identify recurring issues and recommend long-term solutions or process improvements.
• Ensure compliance with IT security policies and procedures.

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• 3+ years of hands-on experience in an IT support role in an enterprise environment.
• Strong proficiency with Microsoft Active Directory (ADUC, GPOs, DNS, DHCP).
• Solid experience supporting Windows 10/11, Office 2021/2023, and standard desktop applications.
• Familiarity with remote support tools (e.g., SCCM, Remote Desktop, etc.).
• Strong problem-solving and communication skills, both written and verbal.
• Ability to prioritize and manage multiple tasks in a fast-paced environment.
• Certifications such as CompTIA A+, Network+, Microsoft (MCP, MCSA), or similar are preferred.
• VDI support experience is a plus.
• MacOS support experience is a plus.
• Working knowledge of ITIL practices is a plus.

• Experience in IT service desk environments supporting 500+ end users.
• Exposure to basic scripting (PowerShell) for automation tasks.
• Experience with ticketing systems (e.g., Zendesk, ServiceNow, BMC Remedy).
• Experience with Enterprise Mobility Management (or Mobile Device Management).
• Experience with WDS (Windows Distribution Services).
• Experience with disk imaging/cloning tools.

• Flexible and hybrid work arrangements
• Paid time off/Paid company holidays
• Medical plan options/prescription drug plan
• Dental plan/vision plan options
• Flexible spending and health savings accounts
• 401(k) retirement savings plan with a Roth savings option and company matching contributions
• Educational assistance program