87 IT Support Specialist jobs in Shepherdsville

Job DescriptionJob DescriptionFrost Brown Todd LLP, a law firm of 1000+ legal and business professionals in eighteen markets, is currently seeking a full-time Technical and Desktop Support Specialist to join our Louisville Office. This position will take on exciting challenges, offer second-tier help desk support, assist with equipment setup, and ensure a seamless experience for our internal clients.

Key Responsibilities:

• Work closely with members of the Applications and Support teams to effectively resolve technical issues.
• Provide second-tier help desk support via phone, desk side and remote assistance.
• Set up hardware, printers, telephones and peripherals to ensure seamless operation.
• Track the distribution of laptops, printers, and mobile devices from the firm's loaner pools, following proper procedures to protect the firm's investment in these assets.
• Assist with daily audio-visual setups and the checkout of laptops and other equipment as requested.
• Provide expert telephone support to internal clients, troubleshooting a variety of software, hardware and network issues until resolution or escalation.
• Log internal client calls, maintain records and capture final solutions in the firm's online ticketing system.
• Route calls to the appropriate group for resolution in accordance with established escalation procedures and provide status updates to internal clients throughout the life of an incident.
• Assist with familiarizing employees with the firm’s computer systems, software, and phone system.
• Deliver high quality support in a timely manner to meet the needs of internal and external clients.

Job Requirements

• Associate degree or equivalent from two-year college or technical school, or equivalent combination of education and experience.
• Candidate should have knowledge of Windows 10, Microsoft Office 365, and be familiar with or attend training on other required applications.
• Ability to lift up to 50 pounds individually, and the ability to crawl under a desk in order to service computers.
• Ability to work on call-support on a designated weekends throughout the year.
• Must have high degree of professionalism when interacting with internal and external clients.

Frost Brown Todd offers a competitive salary and a comprehensive benefits package including medical, dental, vision, life, , and 401k/profit sharing retirement package.

In compliance with federal law, all persons hired will be required to verify and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Frost Brown Todd is fully committed to equality of opportunity in all aspects of employment. It is the policy of Frost Brown Todd to provide equal employment opportunity to all employees and applicants without regard to , , , or , military status, veteran status, , , or expression, , genetic information, physical or mental or any other protected status.

• Work closely with members of the Applications and Support teams to effectively resolve technical issues.
• Provide second-tier help desk support via phone, desk side and remote assistance.
• Set up hardware, printers, telephones and peripherals to ensure seamless operation.
• Track the distribution of laptops, printers, and mobile devices from the firm's loaner pools, following proper procedures to protect the firm's investment in these assets.
• Assist with daily audio-visual setups and the checkout of laptops and other equipment as requested.
• Provide expert telephone support to internal clients, troubleshooting a variety of software, hardware and network issues until resolution or escalation.
• Log internal client calls, maintain records and capture final solutions in the firm's online ticketing system.
• Route calls to the appropriate group for resolution in accordance with established escalation procedures and provide status updates to internal clients throughout the life of an incident.
• Assist with familiarizing employees with the firm's computer systems, software, and phone system.
• Deliver high quality support in a timely manner to meet the needs of internal and external clients.

• Associate degree or equivalent from two-year college or technical school, or equivalent combination of education and experience.
• Candidate should have knowledge of Windows 10, Microsoft Office 365, and be familiar with or attend training on other required applications.
• Ability to lift up to 50 pounds individually, and the ability to crawl under a desk in order to service computers.
• Ability to work on call-support on a designated weekends throughout the year.
• Must have high degree of professionalism when interacting with internal and external clients.

*Overview:*
We're seeking a skilled and service-oriented Technical Support Specialist for a long-term opportunity supporting a secure facility. This role involves providing hands-on technical support for staff, including hardware and software troubleshooting, device installations, and maintenance in a Windows-based environment. You'll also assist with peripheral systems such as security cameras, servers, and network switches.
*Key Responsibilities:*

* Perform routine maintenance, troubleshooting, and deployment of desktops, laptops, handheld devices, and other peripherals.
* Support Windows 11, Office 365, and various hardware platforms.
* Deliver excellent customer service and technical support to onsite staff.
* Occasionally work alongside individuals participating in supervised work programs.
*Qualifications:*

* 1-2 years of experience in desktop support or a similar technical role.
* Strong problem-solving skills and ability to work independently.
* Valid driver's license.
* Ability to lift and carry heavy equipment and work in physically demanding environments.
* Must be willing to submit to a post-offer, pre-employment background check and drug screening
* Completion of a 2-3 week onboarding and safety training program is required.
*Preferred Experience:*

* Military or secure facility environments is a plus.
*Pay and Benefits*
The pay range for this position is $20.00 - $23.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*
This is a fully onsite position in Pewee Valley,KY.
*Application Deadline*
This position is anticipated to close on Aug 15, 2025.
h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Adecco is assisting a local client in recruiting for a Customer Support Specialist to help process the new KY Drivers Licenses / Real ID in Bardstown, KY. Must have proven record of excellent customer service skills, exceptional organizational skills, and work within a Team environment.
This is for a long-term temporary opportunity with room for advancement within the Division of Drivers Licensing. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!
Pay rate: $ 16.00/hr.
Responsibilities / Required Skills:

• Excellent Customer Service skills
• Must have very good communications skills
• Must be a self-starter with good organization skills
• High accountability
• Work in a team environment
• Must be able to pass federal fingerprint background check

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Adecco is assisting a local client in recruiting for a Customer Support Specialist to help process the new KY Drivers Licenses / Real ID in Elizabethtown, KY. Must have proven record of excellent customer service skills, exceptional organizational skills, and work within a Team environment.
This is for a long-term temporary opportunity with room for advancement within the Division of Drivers Licensing. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!
Pay rate: $ 16.00/hr.
Responsibilities / Required Skills:

• Excellent Customer Service skills
• Must have very good communications skills
• Must be a self-starter with good organization skills
• High accountability
• Work in a team environment
• Must be able to pass federal fingerprint background check

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Adecco is assisting a local client in recruiting for a Customer Support Specialist to help process the new KY Drivers Licenses / Real ID in Elizabethtown, KY. Must have proven record of excellent customer service skills, exceptional organizational skills, and work within a Team environment.

This is for a long-term temporary opportunity with room for advancement within the Division of Drivers Licensing. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!

Pay rate: $ 16.00/hr.

Responsibilities / Required Skills:

• Excellent Customer Service skills

• Must have very good communications skills

• Must be a self-starter with good organization skills

• High accountability

• Work in a team environment

• Must be able to pass federal fingerprint background check

"Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria."

Click on Apply Now to be considered for this Customer Support Specialist job in Elizabethtown, KY, or any related opportunities with Adecco.

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit . The Company will consider qualified applicants with arrest and conviction records.

Executive Assistant High Level Clerical position, computer skills, customer service, manageable, attention to detail, phones and all other duties as assigned

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Adecco is assisting a local client in recruiting for a Customer Support Specialist to help process the new KY Drivers Licenses / Real ID in Bardstown, KY. Must have proven record of excellent customer service skills, exceptional organizational skills, and work within a Team environment.

This is for a long-term temporary opportunity with room for advancement within the Division of Drivers Licensing. If you meet the qualifications listed below and would like to find out more about the position, please Apply Now!

Pay rate: $ 16.00/hr.

Responsibilities / Required Skills:

• Excellent Customer Service skills

• Must have very good communications skills

• Must be a self-starter with good organization skills

• High accountability

• Work in a team environment

• Must be able to pass federal fingerprint background check

"Benefit offerings include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401k plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria."

Click on Apply Now to be considered for this Customer Support Specialist job in Bardstown, KY, or any related opportunities with Adecco.

Equal Opportunity Employer/Veterans/Disabled. To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit . The Company will consider qualified applicants with arrest and conviction records.

Executive Assistant High Level Clerical position, computer skills, customer service, manageable, attention to detail, phones and all other duties as assigned

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance