812 IT Support Specialists jobs in New York

Job Description

ABOUT US:

Founded in 2020, Regal is the AI Agent Platform. Regal gives every company the tools to transform customer communications with delightful AI Agents that are connected to your data, easy to customize and monitor, always available, and ready to take action. Power better support, sales, and operations – with way less effort. Our founders, Alex Levin and Rebecca Greene, helped build Angi (Angie’s List, HomeAdvisor, and Handy) to over $1.5B in revenue. 

Based in Manhattan, we’re building an in-person culture of entrepreneurs who want to win and build something meaningful. We’re backed by top investors including Founder Collective, Homebrew, and Emergence Capital.

Come join us as we create a category-defining company, and follow Regal's company page on LinkedIn to stay up-to-date on our journey and current job openings!

We’re moving fast, and the numbers speak for themselves:

- Partnered with enterprise brands like Google, AAA, Ro, Coursera

- Raised $2M (top tier investors including Emergence & Homebrew)

- Completed 250MM+ calls

- Driven 7B revenue for customers

- Scaled to # ARR

- Built amazing NYC (NoMad) in office culture

ABOUT THE ROLE:

Join Regal to build a world-class support experience with our growing Technical Support team! In this role, you will respond to and resolve customer tickets with Regal’s event-driven communications platform.

• Respond rapidly to inquiries from a variety of user types (end-users, admins, and developers)
• Resolve a wide range of inquiries – end-user training, integration debugging, and bug resolution – to drive product adoption and customer satisfaction
• Collaborate with implementation, customer success, product, and engineering teams to resolve issues and highlight trends in tickets
• Own support ticketing and knowledge infrastructure to deliver a world-class support experience
• Participate in hiring and onboarding future support engineers as the growth of the business demands

• 0-1 year(s) of experience in a technical support role/internship or a recent graduate with technical degree
• Previous experience or exposure with two or more of the following areas: SQL, SaaS, SMS Marketing, Email Marketing, Phone Sales, Contact Center Software, APIs, Marketing Automation, Direct Marketing, Marketing Analytics or Basic Programming (HTML etc.)
• Experience identifying collaboration and escalation resources in a fast-paced environment
• Experience providing the right level of context when partnering with others to resolve customer issues
• Methodical, critical thinker who can understand customer needs, dissect technical requirements, and deliver crisp resolutions

• We care about your health! 
• Medical, Dental, and Vision plans - 80% covered by the company
• Flexible PTO & 11 paid holidays/year 
• Subsidized ClassPass membership
• We care about future you!
• 401k Plan
• Paid parental leave
• Pre-tax commuter benefits 
• We care about connection!
• In-office breakfast and snacks daily
• Happy hours, team outings, & annual off-sites
• Complete laptop workstation 
• & more to come!

The reasonably estimated base salary for this role is provided as a range within this job description. All offers include a competitive equity package and some offers may additionally include a variable compensation component. Actual compensation is determined on an individualized basis taking into consideration factors such as the candidate's skills, location, qualifications, experience, and relevant education or training. In addition, Regal offers a comprehensive set of employee benefits which are listed above. Details about the compensation package will be finalized at the time of offer

POSITION LOCATION & OFFICES:

This position is only available in New York City.

POSITION LOCATION & OFFICE DETAILS:

This position is only available in New York City (HQ- NoMad). Hybrid roles are required in office T/W/TH and office optional M/F.

*If you think you’re missing relevant experience but you’re hungry and a fast learner (and can prove it), we want to hear from you!

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Job Description

PRIMARY FUNCTION/PURPOSE:

As a System Engineer, specializing in Help Desk Support, this individual will be responsible for providing technical assistance and resolving IT-related issues to ensure the smooth functioning of the organization's IT systems. Provide day-to-day on-site and out of the field service support to internal program staff and Management Team. Assist end-users with hardware and software problems, perform system maintenance tasks, and collaborate with other IT teams to deliver effective solutions. The role requires strong technical expertise, problem-solving skills, and excellent communication abilities. Provide support to staff on all agency supported applications. Troubleshoot, determine source, and advise on appropriate action.

MINIMUM QUALIFICATIONS

• Bachelor’s degree in computer science, Information Technology, or a related field
• 3+ years of experience implementing and maintaining Microsoft 365 solution, Exchange Online, MS Teams, and/or Azure AD preferred
• Proven experience as a system coordinator or similar role, preferably supporting projects across multiple sites or locations
• Proven experience in providing technical support and troubleshooting IT issues
• Strong knowledge of operating systems (Windows, macOS, Linux), hardware components, and software applications
• Familiarity with IT security concepts and best practices
• Excellent communication and interpersonal skills to interact with end-users and team members effectively
• Ability to prioritize and handle multiple tasks simultaneously while maintaining attention to detail
• Certification in relevant IT disciplines (e.g., CompTIA A+, Microsoft Certified Solutions Associate (MCSA), etc.) is a plus
• Ability to offer high level desktop support in an enterprise environment
• Experience working in Social Services Sector either Government or Non-profit preferred
• Possess exceptional problem solving and interpersonal skills along with excellent organization skills
• The ability to develop processes to improve workflow as well as to pay attention to details; Ability to multi-task effectively and meet deadlines in a fast-paced environment
• Ability to work independently with strong sense of focus, task oriented and nonjudgmental; Must have excellent written and oral communication skills

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide first-level technical support to end-users via phone, email, or in-person and address their IT-related queries and issues promptly
• Troubleshoot and resolve hardware and software problems related to desktops, laptops, peripherals, and network connectivity
• Collaborate with other IT teams and vendors to escalate complex issues and ensure timely resolution
• Provides support of Microsoft 365/Azure AD
• Provides system administration for Windows Server OS 2012 through 2019, Microsoft Active Directory 2016 Microsoft Active Directory 2016, or greater
• Install, configure, and update software applications, operating systems, and drivers on end-user devices
• Maintain and update documentation related to help desk procedures, system configurations, and issue resolutions
• Assist in the implementation and maintenance of IT security measures, including antivirus, firewalls, and access controls and report potential threats and issues
• Conduct system performance analysis, identify areas for improvement, and implement solutions to optimize system efficiency
• Participate in user training sessions to enhance their understanding of IT systems and prevent recurring issues
• Monitor IT infrastructure and perform routine maintenance tasks to prevent system downtime
• Responsible for assisting end users by trouble shooting and resolving help desk tickets, providing user support, coordinating employee onboarding and offboarding and other projects
• Provide onsite and remote support to end users for the Desktop (PC, peripheral, Operating System and Applications
• Traveling around NYC to program sites, often with equipment
• Monitor the performance of the agency’s desktop infrastructure and make suggestions for improving efficiency
• Maintaining an inventory of installed software, managing software licensing, and creating policies and procedures for upgrades
• Must be able to lift desktops, laptops, monitors, printers, and other IT related equipment
• Attend meetings, training, and conferences regarding changes in MIS technology to stay abreast of the latest developments and remain technically competent at all levels of data processing
• Other duties as assigned

OTHER REQUIREMENTS (including Physical Demands)

• May be required to work long hours and a varied schedule
• Traveling throughout various locations in the New York City area
• Lifting and moving objects weighing up to 30 pounds several times a week
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

EEO Statement – Children’s Rescue Fund is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.

Job Description

The technical support specialist monitors inbound service requests; provide timely updates and resolution to open service requests; troubleshoot end user issues and escalate as needed; perform software installation and hardware repair; research and implement fixes for new issues; provide remote support, computer imaging and set up; and perform other duties and projects as assigned.

Essential duties and responsibilities include but are not limited to:

• Handle break/fix, configuration issues, troubleshooting, software installations, and hardware repair (including in-house repair or coordinating depot services)

• Provide first and second tier knowledge and support of all client applications and escalate infrastructure issues when required.

• Collaborates with systems administrator and/or infrastructure team

• Resolve and update Service Requests accurately and timely within the company’s designated platforms and SLA

• Provide documentation of resolutions within the Knowledge Base and assist with publishing Knowledge Articles.

• Ensure end-user experience meets the expectations of the organization, (i.e. employee onboarding and offboarding experience and training)

• Follow standard operating procedures and provide feedback as necessary (i.e. onboarding, systems access)

• Responsible for maintaining asset management, such as inventory and end user devices

• Responsible for creating and conducting training programs to educate our users on all our desktop platforms

• Assist in project work as needed

• Administer user accounts including Add/Change/Delete functions.

• Administer device provisioning including mobile devices ( using Microsoft Intune

• Administer MFA/2FA authentication services, including Okta and Microsoft Authenticator.

• Printers/copiers/plotters

• Phone systems (work with phone provider on all provisioning and troubleshooting

• Mainting

• Process improvements:

o Analyze tools used by the organization and find ways to fully utilize the existing tools within the organization

o Analyze tickets, and user behaviors and identify opportunities to enhance the system, processes or educate users

• Administer Office 365 users including E-Mail, SharePoint, OneDrive and all Office products.

• Administer and support VOIP and Video Conferencing solutions

• Provide white glove support for VIP employees, including C-Suite executives

• Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. Communicate effectively, both orally and in written form, technical information with a wide variety of individuals and groups.

• Ability to work in front of a computer screen and/or perform typing for approximately 80% of a typical working day

• Ability to travel between offices as necessary. This position will support the NY and NJ offices onsite

• Flexibility for attending or responding to early morning and late night meetings and inquiries

• Ability to provide after-hours support when needed

Cybersecurity

• Collaborate with cybersecurity team and managed service provider on UE cybersecurity initiatives, including the vulnerability management program, risk management program, and remediations.

• Assist with Disaster Recovery and business continuity plan as it relates to technology as needed

• Report cyber-attacks

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as needed to meet the ongoing needs of the organization.

Job Qualifications:

• Experience with cloud technology including Azure and M365

• Excellent technical knowledge of desktop/laptop hardware and mobile devices

• Working technical knowledge of network protocols and operating systems

• Excellent knowledge of Active Directory

• Experience with helpdesk and remote control tools

• Technical certifications are a plus, but not required.

Education/Experience:

Required

• BS/BA in computer science, information systems, or related field; or equivalent work

• 2-5 years of IT Helpdesk experience

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Job Description

Planned Parenthood is the nation’s leading provider and advocate of high-quality, affordable sexual and reproductive health care for all people, as well as the nation’s largest provider of sex education. Planned Parenthood organizations serve all people with care and compassion, with respect, and without judgment, striving to create equitable access to health care. Through health centers, programs in schools and communities, and online resources, Planned Parenthood is a trusted source of reliable education and information that allows people to make informed health decisions. We do all this because we care passionately about helping people lead healthier lives. 

Planned Parenthood Federation of America (PPFA) is a 501(c)(3) charitable organization that supports the independently incorporated Planned Parenthood affiliates, which operate non-profit health centers across the U.S. PPFA also works to educate the public on and advocate for issues of sexual and reproductive health. Formed as the advocacy and political arm of Planned Parenthood Federation of America, Planned Parenthood Action Fund is a separate non-profit membership organization tax-exempt under section 501(c)(4). The Action Fund engages in educational, advocacy, and limited electoral activity, including grassroots organizing, legislative advocacy, and voter education in furtherance of the Planned Parenthood mission. Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a Specialist, Technical Support, Digital Products. This position reports to the Associate Director, Technical Support in the External Affairs Division within the Digital Products department of PPFA. The Planned Parenthood Digital Products team delivers scalable technology solutions that support health care delivery, sexual health education, advocacy, fundraising, and internal operations. 

• The Specialist, Technical Support will contribute to the successful operation of Digital Products' helpdesk services by resolving support requests, maintaining support documentation, and providing timely communication to internal stakeholders and affiliate users.
• This role supports the smooth delivery of digital services and contributes to the continuous improvement of support tools and workflows.

• Support project teams by coordinating helpdesk coverage and maintaining clear communication with stakeholders.
• Participate in cross-functional conversations to represent user feedback and suggest potential improvements.
• Collaborate across Digital Products teams to resolve issues within our digital ecosystem to support affiliates.

• Respond to technical support requests and triage tickets based on urgency and issue type.
• Escalate complex or sensitive issues to appropriate team members or leadership.
• Maintain accurate and up-to-date documentation including FAQs, user guides, and training materials.
• Use Zendesk to manage support workflows, apply macros, tag tickets, and contribute to the organization of support materials.
• Maintain up-to-date knowledge base articles, guides, and FAQs to support self-service learning for the CMS and other digital platforms.
• Assist in creating support documentation for new features or systems as they are introduced.
• Contribute to internal onboarding materials and training sessions for new tools.
• Provide suggestions to improve support workflows and the user support experience.
• Track and report on ticket trends, user feedback, and recurring challenges to help inform broader training or process improvements.
• Champion a user-centered approach, ensuring all communications are clear, accessible, and supportive.
• Performs other duties as assigned.

• 1-2 years in a helpdesk, technical support, or client success role, preferably in a web or digital products environment required.
• Excellent communication skills, both written and verbal, with the ability to explain technical concepts to non-technical audiences required.
• 1-2 years experience with customer service tools such as Zendesk (or similar platforms) required.
• Familiarity with content management systems, HTML basics, and common digital workplace tools (Google Drive, Google Sheets) required.
• 1-2 years experience delivering training or coaching to end users, either virtually or in person preferred.
• Strong organizational skills with the ability to manage multiple priorities and work independently preferred.
• Familiarity with website QA or bug reporting processes preferred.
• Problem-solving mindset with a focus on customer service and continuous improvement preferred.
• 1-2 years experience with documentation platforms or knowledge base systems preferred.
• 1-2 years experience working in a collaborative, cross-functional environment preferred.

Travel: 0-5% Domestic

$74,000 - $79,000/year

Planned Parenthood's cultural ethos, "In This Together", reflects our commitment to building a workplace culture that fosters belonging, promotes learning throughout the employee lifecycle, and recognizes individual contributions to our mission.

Planned Parenthood Federation of America participates in the E-Verify program. Planned Parenthood Federation of America is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment, and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law.  Planned Parenthood Federation of America is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Job Description

Chowbus is a fast growing, well-funded food startup headquartered in Chicago on a mission to help diners to discover new and exquisite dishes, and to give traditional mom and pop restaurants a fighting chance to succeed without compromising who they truly are. By building a super app, our goal is to be the one stop shop for everything related to food.

The Technical Support Associate is responsible for restaurant technology installations and post-sales support. This role will interface with both restaurants and customers to optimize Chowbus' service in the local markets where we operate. This operations-driven role will manage partnerships and collaborate cross-functionally across the business.

What You'll Focus On

• Install, configure, and train restaurant staff on Chowbus products including hardware and networking devices – terminals, kiosks, handhelds, printers, and other peripheral equipment.
• Work with menu team to set up and configure the restaurant's menu correctly prior to installation and help with menu requests as needed after installation. Using appropriate judgment, independently determine priority of restaurants, order of steps to take during implementation based on restaurant needs, and menu design options.
• Efficiently and accurately respond to and resolve incoming calls, chats, tickets, and cases.
• Collect, organize, and solve feedback from restaurant partners and customers.
• Communicate with restaurants to understand their needs and optimize business performance by finding opportunities to implement impactful solutions for our restaurant partners.
• Collaborate with central operations, product, and engineering teams to drive adoption of new products, processes, and plans locally.
• Collaborate with local team to ensure growth and profitability of our restaurant technology solutions. Discover upsell opportunities and partner with local restaurant technology sales team to ensure execution.

What You Bring

• Bilingual proficiency in English and Mandarin required
• 1+ years of relevant experience highly preferred
• Prior startup experience preferred
• Bachelor's degree in a related field preferred
• A valid driver's license and access to a vehicle is required

What We Offer

• A fair compensation package
• Medical, dental, and vision insurance
• 401(k)
• 100% employer-paid Short-Term Disability (STD)
• 100% employer-paid Life Insurance and option for additional employee-paid Life Insurance
• 100% employer-paid Accidental Death and Dismemberment (AD&D) Insurance and option for additional employee-paid AD&D Insurance
• Company holidays
• Birthday off
• Paid Parental Leave
• Flexible Paid Time Off (PTO)
• Employee Assistance Program (EAP)
• Fuel reimbursement
• Salary 61K～68K

Job Description

About us

At RavenPack, we are at the forefront of developing the next generation of generative AI tools for the finance industry and beyond. With 20 years of experience as a leading big data analytics provider for financial services, we empower our clients—including some of the world's most successful hedge funds, banks, and asset managers—to enhance returns, reduce risk, and increase efficiency by integrating public information into their models and workflows. Building on this expertise, we are launching a new suite of GenAI and SaaS services, designed specifically for financial professionals.

Join a Company that is Powering the Future of Finance with AI

RavenPack has been recognized as the Best Alternative Data Provider by WatersTechnology and has been included in this year’s Top 100 Next Unicorns by Viva Technology. RavenPack has launched Bigdata, our Gen-AI platform tailored for finance, which is already being recognized as the #1 platform for powering financial AI agents.


About the Role

We are seeking a highly motivated Customer Technical Support Specialist with hands-on experience in supporting data and AI-powered platforms. The ideal candidate will have a strong background in Python, SQL, Snowflake, and Jupyter notebooks, along with exposure to large language models (LLMs). You will act as a trusted technical partner for our customers, troubleshooting complex issues, guiding best practices, and collaborating with internal teams to deliver high-quality solutions.

• Provide tier 1/2 technical support for customers working with Python, SQL, Snowflake, and LLM-based solutions.
• Diagnose and resolve technical issues involving data pipelines, APIs, model integrations, and notebook environments .
• Collaborate closely with engineering, product, and data science teams to escalate and resolve complex issues.
• Write and maintain knowledge base articles, technical documentation, and troubleshooting guides .
• Assist customers in writing and optimizing Python scripts, SQL queries, and Jupyter workflows .
• Support deployment, integration, and troubleshooting of LLM and machine learning workflows .
• Provide actionable feedback to engineering and product teams on feature requests and recurring issues .

• Experience in technical support, solutions engineering, or a related customer-facing technical role.
• Strong proficiency with Python for scripting and troubleshooting.
• Hands-on experience with SQL (query design, debugging, performance optimization).Working knowledge of Snowflake (data modeling, query optimization, access control).
• Proficiency in Jupyter Notebooks for testing and analysis.
• Familiarity with LLMs (Large Language Models) and their integration in real-world workflows.
• Strong analytical and problem-solving skills with the ability to translate technical concepts for varied audiences.
• Excellent communication skills, both written and verbal.

• Experience supporting cloud platforms (AWS, Azure, or GCP).
• Understanding of APIs, REST/GraphQL, and integrating ML models into production systems.
• Background in data engineering or data science workflows .
• Exposure to DevOps practices or CI/CD pipelines .

• Work directly with cutting-edge technologies in AI and cloud data platforms .
• Collaborate with data scientists, ML engineers, and product teams .
• Contribute to shaping scalable and innovative support solutions without on-call requirements.

Growth Opportunity : Join a rapidly growing company with 180+ team members with offices in New York, Madrid, and Marbella, building AI that truly matters for business and finance.

International Culture : Be part of a diverse, global organization with a truly international culture.

Team of Superstars : Work alongside a talented team of professionals, including Silicon Valley executives and Wall Street veterans.

Work-Life Balance : Enjoy paid vacation, flexible time-off, and a flexible work policy.

Benefits : Access to healthcare insurance and a 401K plan.

Hybrid work arrangement

Equal Opportunity Employer : We value diversity and do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Job Description

Description:

Pay Rate: $16.50 per hour plus tips (tip credit applies)

Company Overview

José Andrés Group restaurants have always been centered around our original mission, Change the World through the Power of Food! From fast-casual to fine dining and everything in between, JAG’ers know they all play a critical role in the overall success of our brands.

Nubeluz by José Andrés is a lightbox in the sky, bringing together the Spanish word for cloud (“nube”) and for light (“luz”). Nubeluz offers modern interpretations of classic cocktails and small bites coupled with remarkable 270-degree views of the New York City skyline.

The Support Assistant plays an integral role in ensuring our guests have an exceptional dining experience. Through consistency, efficiency, and passion for the Hospitality Industry, we curate a personalized experience for each guest by following our Core Values - create a memorable service for each other and guests alike.

Job Responsibilities

• Work in team-oriented, fast-paced, guest-centric environment
• Train current and new employees following the JAG training guidelines to achieve high performance.
• Partner with team members to serve food and beverages that exceed guests’ expectations.
• Properly clear, sanitize, and reset tables using a tray within a timely manner.
• Retrieve water specified by colleagues and pour for guests.
• Carry food to guests in a timely manner, speaking to the rule of threes upon delivery.
• Follow opening, running, and closing sidework responsibilities.
• Provide friendly, attentive, and efficient service.
• Ability to carry a minimum of 40 lbs. when needed.
• Memorize and comprehend all menu descriptions.
• Run and present food to guests speaking on specified menu descriptions.
• Maintain cleanliness + sanitization of tables and work space.

Job Requirements

• Open availability a must: minimum of 3 days per week, including weekends and holidays, with flexibility
• Passion for hospitality, guest engagement, and serving others
• 1 year full-service, high volume restaurant experience in a front of house position
• Strong understanding of communication skills to build trusting relationships with colleagues and guests
• Must be able to walk up and down stairs - stand for 8 to 10 hours at a time
• Maintaining a positive, calm, and collected attitude at all times, under pressure and not under pressure
• A yearning to grow and learn
• Have a strong work ethic while leading by example
• A basic understanding of classic cookery
• Previous experience with restaurant point-of-sales(POS) systems
• Culinary and/or Beverage Degree/Certification, a plus
• Hospitality Degree/Certification, a plus

Abilities & Working Conditions

• Must be able to exert well-paced mobility for up to 8 hours in length.
• Must be able to lift up to 15 lbs. on a regular and continuing basis.
• May be required to lift trays of food or food items weighing up to 30 lbs. occasionally.
• Ability to maneuver throughout the dining area while carrying full trays of food & beverages
• Confidently communicate with guests and employees.
• Requires manual dexterity to use and operate all necessary equipment.

JOSÉ ANDRÉS GROUP restaurants span across the world including Miami, Orlando, Las Vegas, NYC, Chicago, LA, Bahamas and of course our original home, Washington, DC. Since 1993, our restaurants reflect the authentic roots of each concept and showcase José's passion for telling the stories of a culture through food. José Andrés Group is an equal opportunity employer.

Job Description

About the Organization:

Founded and operated by former election officials, KNOWiNK provides a proven solution rooted in knowledge gained from our extensive experience as former election officials and from working with and listening to elections authorities across the country. We are committed to growing to meet evolving needs and helping achieve the vision of individual jurisdictions to modernize elections with best-in-class technology. Therefore, KNOWiNK is in a perpetual state of development to enhance the overall election experience for voters, and everyone involved with running elections. Our top priority is to continue advancing the election process to make voting easier for workers and voters alike.

The Technical Support Specialist is responsible for providing technical support to internal and external users by troubleshooting and resolving issues with our systems when they arise. The individual will maintain all in house assets with installing and configuring hardware and software on regular releases. Also responsible for maintaining assets including versions and patch levels. The specialist will maintain an advanced level of understanding of the software features, workflows, and functionality in current use. A successful Technical Support Specialist is hard-working, organized and detail-oriented.

· Installing and configuring hardware and software

· Lead a local borough office with all decisions, support and technical decisions regarding our systems

· Respond to incidents that occur, remote or inhouse, to ensure smooth customer processing

· Handling equipment, receiving deliveries, packing, shipping, with care and accuracy

· Setup equipment at temporary storage sites, ensure 100% working order

· Keeping an inventory of all inbound or outbound assets in house and in other company locations

· Organizing and optimizing department processes, continual process improvement

· Solid understanding of computer hardware and software systems

· Database skills: foundational understanding of databases, including both SQL (e.g., MySQL, PostgreSQL) and NoSQL (e.g., MongoDB) types, and the ability to design and query them efficiently.

· Testing: Skills in writing unit, integration, and end-to-end tests to ensure application quality, as well as experience with deploying applications to various environments

· Server side skills: Basic level in developing server-side logic, handling databases, and building APIs to connect the front-end to the database. Common technologies include Node.js, Python, or Java, and databases like PostgreSQL or MongoDB.

· Solid organizational and analytical skills including attention to detail and multitasking

· An understanding of industry accepted practices such as ITIL

· 1 to 3 years experience with full technical stack

The physical demands described here are representative of those that must be met by a teammate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to, stand, sit; talk, hear, climb stairs, and use hands and fingers to operate a computer and telephone keyboard reach, stoop, and kneel.

• Specific vision abilities required by this job include close vision requirements due to computer work

• Moderate lifting is required

• Moderate travel within the city is required

• The work environment characteristics described here are representative of those a teammate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Moderate noise (i.e. warehouse with computers, tape, pallet jacks, delivery trucks, etc.)

• Ability to work in a confined area

• Ability to stand for an extended period of time

•

• Warehouse experience

• High school diploma