967 IT Support jobs in Chicago

• Windows
  • Windows 11 OS installation and troubleshooting
  • Worked on Windows AD and familiar with AD concepts
  • Understanding of DL, Functional Mailbox & mailbox Permissions
  • Image management includes Intune/SCCM Imaging, OS deployment & SW packages
  • Provide and deploy Microsoft patches
  • Understanding of LDAP, SSO (OKTA)
• O365 /outlook mail, Installation and troubleshooting at the other client end tools like Teams, One Drive, One Note etc.
• Worked on ServiceNow or any other ITIL Tool, understanding of Inventory and Asset Management
• Worked on Laptop Encryption and troubleshooting (McAfee / Bit locker)
• Understanding of VPN and experience any VPN client (E.g. Cisco AnyConnect)

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Job Title: Desktop Support Representative Onsite Support Location: Chicago, IL Duration: 1+ years SKILLS OVERVIEW: · Deskside Support Tech. Must be experienced in DESKSIDE support · Dell hardware · Break/Fix troubleshooting experience in larger corporate environments #J-18808-Ljbffr

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.

Job Title: Desktop Support Representative Onsite Support

Job ID # Fast Path (18976)

Duration: 1+ Years (Possible Extension)

Location: Bannockburn, IL-60015 (Onsite)

1. Diagnose and remedy complex Microsoft OS problem tickets.
2. Configure and install common applications and install/remove desktop PCs and monitors.
3. Possess remote take-over skills (a plus).
4. Exhibit good verbal and written communication skills and the ability to interact positively with clients.
5. Have break/fix troubleshooting experience in larger corporate environments.
6. Possess experience in deskside support, remote/CTS support, SCCM, Windows, incident management, IMAC, VDI, SW/break/fix, and the ability to solve tickets remotely while working with SCCD.
7. Document procedures well and be organized.

A client of Innova Solutions is immediately hiring for a
Desktop Support

Position type: Contract
Duration: 3-month
Location: 1299 Zurich Way Schaumburg Illinois 60196, United States
Shift: Monday - Friday

As a Desktop Support, you will:
JOB DESCRIPTION:
IT support specialists that assist clients with hardware and software issues. Their job is to provide on-site or remote technical assistance including the setting up of computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues. They sometimes specialize in different desktop operating systems.
Preferred people with InTune and ServiceNow exp.
Approx 4 appointments a day with different users.
Typical day is showing up at 8:00am, taking inventory, preparing machines, sitting down with people to walk them through everything, packing and shipping laptops if needed.

Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible.
We are currently interviewing to fill this and other similar positions. If this role is not a fit for you, we do offer a referral bonus program for referrals that we successfully place with our clients, subject to program guidelines.
ASK ME HOW.
Thank you!

VanshitaVig


PAY RANGE AND BENEFITS:
Pay Range: $17 - $0 per hour
Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits:
Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:
Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching 3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:
•Named One of America's Best Employers for New Grads by Forbes (2024
•Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
•One of the Largest IT Staffing Firms in the US - Ranked #3 by Staffing Industry Analysts (SIA, 2024)
•One of the Largest Staffing Firms in the US - Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
•Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
•One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
•AWS Advanced Tier Services Partner with 100+ certifications

Website:


Innova Solutions offers a referral bonus for qualified Ambassadors who refer eligible referrals. Submit referrals at and earn $250-$1,000 pe referral.

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at or ( . Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws

Thank You!
Team Innova Solutions

Location: 720 E Butterfield Rd, Lombard

100% onsite

The role is specifically requested for and contracted by the C-Level Executive Admins, supporting the highest-level employees

The role is an "Elevated Field-Support/Onsite-Support Technician" that possesses the same Computer Hardware, Microsoft Application, Software and Network troubleshooting skills as a standard Field Support Tech, but specifically focused on immediately addressing Executive users' issues and needs.

The role requires the VIP IT Support staff member(s) to work in the Lombard, IL office Monday through Friday 8am to 5pm Any afterhours work if any need prior approval from Management.

Daily Duties:

1. Verify all Conference Room IT equipment is properly functioning and ready

2. Consistently communicate and plan with Executive Admins a. Synchronize Schedules and work plans b. Physically Visit with all Executive Admins at minimum 2 times per day c. Address all support tickets within Field Support SLA's 3. Remotely support users that are working from home, while travelling, and while onsite

4. Consistently check and work open tickets and tasks, making clear and concise notes, and resolving work in a timely manner

5. Proactively preparing equipment (laptops, phones, order forms)

6. Follow up on incorrectly filed or missing paperwork/forms with Executive Admins

7. Consistently communicate all plans and activities with the Executive Admins

8. Work with Executive Admins to keep your scope of users up to date.

9. Assist in IT support corporate meetings 10. Assist C-Level and VIP users on using their computers, training on how to use features in Office/M365 applications.

Preferred qualities:

1. A+ certified (or capable of attaining A+ certification within 90 days from hire)

2. Client Desktop or Laptop hardware repair familiarity (capable of attaining certification within 120 days from hire)

3. Familiarity of ticketing systems and SLA metrics, preferred experience with Service-Now.

4. Able to lift up to 50 lbs

If Interested; kindly share your resume with answers;
Q1. How many years of Enterprise Desktop Support Exp do you have
Q2. Are you Comptia A+ or other eq cert
Q3: Have you done white glove support for Sr executive , where and for how long
Q4. How far you live from 720 E Butterfield Rd, Lombard IL and how will you commute daily , timing is 8 AM to 5 PM ?
Q5. For submission, client needs MM/DD of Birth - kindly share

• Identifies, researches, resolves, and responds to a high volume of simple to moderately complex issues or questions received from internal and external customers.
• Experience with Data Migration and computer swaps.
• Provides status and follow-up information to internal or external customers.
• Escalates calls to the appropriate departments.
• Documents customer issues in call tracking system timely and accurately.
• Assists real-time in the resolution of support issues to decrease downtime and to bring about high levels of satisfaction.
• Keeps current on policies and relevant product and industry trends in order to provide technically accurate solutions to customers.
• Provides support after hours via on-call cell phone.

• Three years of computer systems related experience or equivalent combination of education and experience required to include two years propriety software support experience and
• One year Windows operations system troubleshooting experience.
• JURIS or claims management application experience preferred.