47 IT Support jobs in Columbus

Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades.

We are seeking a highly organized and detail-oriented Sales Support Specialist to join our Easton team. This role is essential to the success of our store, providing both administrative and operational support. The ideal candidate is a team player with excellent communication skills and a passion for delivering exceptional customer service.

Key Responsibilities

• Provide high-level administrative support to designated sales executives
• Gift wrap customer purchases with care and attention to detail
• Locate and retrieve inventory for the sales team
• Return merchandise to appropriate display cases
• Stock product displays and maintain office supply levels
• Keep display cases clean, organized, and visually appealing
• Troubleshoot point-of-sale (POS) system issues for sales staff
• Contact clients with updates regarding their repairs
• Assist with client pickups and ensure a smooth handoff
• Greet clients warmly and offer refreshments
• Run errands to storage and assist with miscellaneous tasks
• Support general store cleaning and upkeep duties
• Assist with Receptionist duties

Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.

Bearing Distributors Inc. (BDI) is the leading and fastest growing privately held global supplier of industrial products and services to companies throughout the world. Our commitment to customer service and technical expertise have been the trademark of our success and global expansion.

BDI’s Brand is Success Made Easier. This is our promise to our Customers, our Team Members, our Suppliers, and our Shareholders. Everything we do focuses on delivering Success to each group.

BDI Team Members can expect industry leading benefits including competitive pay, exceptional variable compensation programs, health benefits, 401(k) and profit-sharing program, maternal and paternal leave programs, tuition reimbursement, referral bonuses, and many more. All in an exciting and everchanging entrepreneurial environment.

Job Definition:

The Customer Support Specialist is responsible for customer and sales support through various duties, including but not limited to entering and maintaining sales orders, purchasing, quotation, over the counter sales, and supporting the outside sales staff.

Responsibilities:

• Answer emails and telephone calls from customers and assist them in their needs, such as identifying and interchanging product.
• Enter and maintain sales orders and expedite previous sales orders.
• Accurately quote product to the customer.
• Purchase product directly from the manufacturer.
• Assist and support the outside sales staff, including customer follow-up.
• Identify and document cost savings.
• Capture over-the-counter sales with walk in customers.
• Perform occasional duties in the warehouse, such as shipping, receiving, and customer deliveries.
• Responsible for other duties as they are assigned.

Qualifications:

• High School Diploma or GED required.
• 1+ years in a customer service or sales environment preferred.
• Strong Microsoft Outlook and general computer skills.
• Great communication and telephone skills.
• Exceptional math skills.
• Ability to work independently and in a team environment.
• Must be able to lift 50 pounds of product.
• Ability to multitask and prioritize tasks.

Preferred Qualifications:

• Basic product knowledge of bearings and power transmission products, with emphasis placed on mechanical aptitude.

*BDI reserves the right to change job duties at any time. The job description is not designed to cover every requirement of the job.

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• On-the-job training
• Paid time off
• Parental leave
• Referral program