459 IT Support jobs in Columbus

*Position: Client Engineer - End User Computing* We're looking for a seasoned professional to lead the design, deployment, and support of enterprise-level desktop environments. This role is ideal for someone passionate about modern workplace technologies, automation, and delivering seamless user experiences across a large organization.
*Key Responsibilities* *Technical Leadership & Standards*

* Define and maintain technical standards for end-user computing devices
* Lead strategic planning and goal-setting for the digital workplace environment
*Deployment & Automation*

* Manage timely rollouts of applications, upgrades, and security patches
* Develop and maintain a zero-touch desktop deployment system
*Architecture & Troubleshooting*

* Design and support Windows client architecture aligned with industry best practices
* Provide advanced troubleshooting for OS, enterprise software, and configuration issues
*Cross-Functional Collaboration*

* Participate in or lead projects to implement new technologies that enhance stability, security, and efficiency
* Collaborate with IT support teams and executive stakeholders to ensure alignment and smooth execution
*Daily Activities*
* Maintain and optimize endpoint device management systems
* Resolve escalated technical incidents and contribute to problem management efforts
* Support operating system upgrades, image management, and compliance reporting
* Create documentation and dashboards for technical and executive audiences
* Engage with vendors for application support and issue resolution
*Required Skills & Experience* Strong history in:

* Endpoint device management and automation
* Operating system configuration and deployment (Windows and macOS)
* Troubleshooting complex technical issues
* Writing clear, client-facing documentation
Experience with:

* Enterprise-level software deployment and compliance reporting
* IT service management practices (incident, change, problem management)
* Scripting and automation (e.g., PowerShell)
* Presenting to management and working across technical and non-technical teams
*Preferred Qualifications*
* Familiarity with cloud-based licensing models and enterprise security tools
* Experience with unified endpoint management platforms
* Knowledge of server management and group policy configuration
* Ability to build custom dashboards and reports for performance tracking
*Pay and Benefits*
The pay range for this position is $32.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending

*Description*

What will this person be working on:

* Definition of technical standards and maintenance of end user compute devices
* Performs well-organized and timely deployments of application, major upgrades, security updates and patches to this environment.
* Development and management of a zero-touch desktop deployment system
* Development of the strategic project goals and targets for the Digital Workplace unit annually
* Participates in and/or manages cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources.

Daily Tasks Performed:

* Design, develop, and maintains Microsoft Windows client architecture through a strong understanding of industry best practices, and manages solutions to support management of endpoint devices as well as provides advanced troubleshooting for complex issues related to Operating System, Enterprise Software or Configuration settings on these devices.
* The Client Engineer Sr role is responsible for the definition of technical standards and maintenance of end user compute devices. They are to performs well-organized and timely deployments of application, major upgrades, security updates and patches to this environment.
* They will also assist with final resolution of escalated incidents and participates in problem management activities to address reoccurring issues.
* The Sr Client Engineer participates in and/or manages cross-functional team projects to implement new or updated technology to improve the stability, security, management, or efficiency of our compute resources add and stive to the goal of a zero-touch desktop deployment system via Autopilot with MEM for windows device.

*Skills*

intune, active directory, sccm, group policy, powerBI, troubleshooting, executive support, Desktop, Install, Desktop engineering, Windows, Imaging

*Top Skills Details*

intune,active directory,sccm,group policy,powerBI,troubleshooting,executive support

*Additional Skills & Qualifications*

* Experience in management level presentations
* Project Management skills
* Excellent communication and interpersonal skills required to work effectively with a wide range of design, construction, and technology specialists
* Advanced Windows and MAC operating system configuration and troubleshooting knowledge
* Experience with Microsoft Intune Endpoint Manager.
* Experience working with Microsoft Defender for Endpoint or similar antivirus product
* 5 years working with Active Directory and Group Policy
* Hands on experience of ongoing administration and service maintenance
* Knowledge of Windows platform and Intune / SCCM (Configuration Manager) deployment tools
* Experience with Windows Server 2016/2019 interface and management
* Knowledge of Microsoft Group Policy Objects and Group Policy Preferences
* Strong writing skills for client facing documentation and executive-level communications
* Strong technical troubleshooting and analytical skills
* Communicating and presenting complex information to technical and non-technical stakeholders, both verbally and in written form
* Microsoft Endpoint Configuration Manager or Endpoint Manager experience is a plus
* Experience with Microsoft cloud licensing; Microsoft 365 E3 and E5, EM+S, Intune, or Office 365 E3 is a plus
* Application packaging and deployment within targeting UEM applications such as MS Endpoint Configuration Manager, and Intune.
* Custom reporting and dashboard creation within UEM tools to include PowerBI
* Deployment compliance evaluation and stakeholder reporting
* Regular collaboration with IT support peers and IT executives
* Escalation and collaboration with application support vendors
* Image Management: endpoint (PC and Server) operating system build, customizations (task sequence), and deployment
* Operating system version upgrade provisioning and deployment
* ITIL foundations use ITSM tools to include inventory, incident, request, problem, change and release management activities
* Powershell

*Experience Level*

Intermediate Level
*Pay and Benefits*
The pay range for this position is $32.00 - $40.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

Technical Support Specialist

COLUMBUS, OHIO

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit or follow Mosaic Health on LinkedIn.

The Technical Support Specialist will represent the apree Health Business Unit and is responsible for providing frontline IT support to end-users by diagnosing, troubleshooting, and resolving hardware, software, and network issues. This role ensures smooth IT operations by assisting employees with technical concerns, maintaining IT systems, and escalating complex issues to higher-level support teams.

The Technical Support Specialist works closely with IT service desk, network, and systems teams to provide exceptional customer service and maintain system uptime. This position requires strong problem-solving, communication, and technical skills to support end-users in a fast-paced enterprise environment.

Responsibilities:

• Provide first-level and second-level technical support for hardware, software, and network-related issues.
• Diagnose and troubleshoot PCs, laptops, printers, mobile devices, and other peripherals.
• Support Windows and Mac operating systems, including installation, updates, and security patches.
• Provide occasional executive support for Mac OS users.
• Assist with Active Directory (AD) administration, including user

Job DescriptionJob Description

Technical Support Specialist

COLUMBUS, OHIO

Mosaic Health is a care delivery platform focused on expanding access to comprehensive primary care for consumers with coverage across Commercial, Individual Exchange, Medicare, and Medicaid health plans. The Business Units which comprise Mosaic Health are multi-payer and serve nearly one million consumers across 19 states, providing them with access to high quality primary care, integrated care teams, personalized navigation, expanded digital access, and specialized services for higher-need populations. Through Mosaic Health, health plans and employers have an even stronger care provider partner that delivers affordability and superior experiences for their members and employees, including value-based primary care capacity integrated with digital patient engagement and navigation. Each of the companies within Mosaic Health provide unique offerings that together promise to improve individuals' health and wellbeing, while helping care providers deliver higher quality care. For more information, please visit or follow Mosaic Health on LinkedIn.

The Technical Support Specialist will represent the apree Health Business Unit and is responsible for providing frontline IT support to end-users by diagnosing, troubleshooting, and resolving hardware, software, and network issues. This role ensures smooth IT operations by assisting employees with technical concerns, maintaining IT systems, and escalating complex issues to higher-level support teams.

The Technical Support Specialist works closely with IT service desk, network, and systems teams to provide exceptional customer service and maintain system uptime. This position requires strong problem-solving, communication, and technical skills to support end-users in a fast-paced enterprise environment.

Responsibilities:

• Provide first-level and second-level technical support for hardware, software, and network-related issues.
• Diagnose and troubleshoot PCs, laptops, printers, mobile devices, and other peripherals.
• Support Windows and Mac operating systems, including installation, updates, and security patches.
• Provide occasional executive support for Mac OS users.
• Assist with Active Directory (AD) administration, including user

Smarter, Better, Now.

ADB SAFEGATE' s functional teams are integral to powering innovation and ensuring operational excellence across the organization.

The Opportunity
The Technical Support Engineer is primarily responsible for first line phone support for internal and external customer support questions on complex IT based systems including SQL, HTML, proprietary peripherals, Kubernetes, and data analytics.

You will make an impact by.

• Providing professional, technical customer service over the phone, email, remote connection, etc., to troubleshoot, diagnose and assist customers in resolving problems
• Producing detailed diagnose and system performance report
• On a rotational basis, providing 24 hour, 7 days a week emergency telephone support.
• Providing follow through to customers to ensure issues get resolved.
• Providing answers to customers by identifying problems, researching answers and guiding customers through corrective actions.
• Supporting system engineering on both in house customer validation testing
• Performing technical training internally or for customers
• Travels 40% to 60% of the time.

The talent we want to inspire has.

• Associates' Degree in Computer Science, Information Technology, Electrical Technology (ET) or Associate in Computer Engineering Technology (EET), equivalent degree, or equivalent experience.
• Minimum of 12 months+ experience working in a Service Desk/Inbound Call Center environment
• Sound understanding of customer support, operations, and processes
• Experience in supporting and maintaining complex software applications
• Proven analytical and problem-solving abilities.

This would be a plus but not a must!

• Preferred knowledge of programming languages such as Java, C and Python
• Fluent Spanish (oral and written communication skills) desired.

If you want to join a global business and enjoy being a team player who's driven and passionate, then this is your opportunity to come on board by applying!

What to learn more about working at ADB SAFEGATE then check out our Career's website