299 IT Support jobs in Etna

Desktop & Education Support Specialist - 4-Month Contract
Location: Columbus, OH | Schedule: M-F, 8:00 AM-5:00 PM | On-site Only
Step into a vital technical support role that keeps the digital heartbeat of a major academic institution running smoothly. This is more than just IT-it's about ensuring that classrooms, meeting spaces, and workstations are fully operational so students, faculty, and staff can focus on what matters most. If you're someone who thrives in a hands-on environment and enjoys solving problems with professionalism and precision, this opportunity is calling.
What You'll Be Doing
+ Provide on-site desktop support across a select group of campus buildings
+ Troubleshoot and resolve issues across Windows and Mac OS platforms
+ Set up and deploy new workstations, peripherals, and AV equipment
+ Maintain classroom technology including video projection, audio systems, and computing devices
+ Perform emergency repairs and preventive maintenance in instructional spaces
+ Collaborate with faculty, staff, and students to ensure proper use of technology and identify training needs
+ Track outages, document support activities, and manage inventory
+ Lead complex help desk assignments and serve as an escalation point when needed
What You Bring
+ Minimum 2 years of experience supporting desktop systems in a networked environment
+ Strong troubleshooting skills with Windows and Mac OS
+ Familiarity with AV systems used in classrooms and event spaces
+ Excellent customer service and communication skills
+ Ability to work independently and as part of a collaborative team
+ Strong organizational skills for managing documentation and scheduling
Work Environment
+ Based at Mount Hall on West Campus
+ 100% on-site role with virtual interviews available
+ Monday through Friday, 8:00 AM to 5:00 PM
+ May require occasional flexibility for evenings or weekends
Why This Role Stands Out
+ Be part of a team that's described as "like electricity and water"-essential to daily operations
+ Immediate start with potential to build long-term trust and visibility
+ Opportunity to support a meaningful mission in education and innovation
+ Work directly with end users in a dynamic, fast-paced campus setting
If you're ready to bring your technical expertise to a role that truly matters, this is your chance to make an impact-one classroom, one workstation, one solution at a time.
Pay and Benefits
The pay range for this position is $20.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

**Employment Type:**
Full time
**Shift:**
**Description:**
**POSITION PURPOSE**
Configures, installs, monitors and maintains TIS users' desktop software and hardware and provides advanced level support in these areas. Provides consultation to TIS users for all aspects of end-user computing and desktop-based LAN systems software. Provides advanced level technical support and guidance through Tier 2 support and works with vendors to resolve Tier 3 issues. Participates in projects.
**ESSENTIAL** **FUNCTIONS**
+ Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
+ Provides expert level support of all desktop and network hardware and software applications. Provides proactive and advanced troubleshooting and analysis. Acts as an expert information source on product evaluation, selection, deployment, and use.
+ Configures and installs software on IS users' desktop and laptop computers.
+ Installs new computer hardware (desktop, laptop, PDA, printer, etc.) at users' locations.
+ Provides analytical and technical expertise in the planning, design and installation of new and existing desktop systems.
+ Evaluates, selects, and utilizes new, advanced support tools, applications, and research to provide solutions to complex hardware and software issues.
+ Understands and accounts for interactions between technologies and applications across service lines, and develops integration, migration, and/or contingency plans.
+ Assists in technology strategic planning and budgeting, maintenance of technical documentation, and identification of process improvement opportunities.
+ Provides consultation to TIS users for all aspects of end-user computing and desktop-based LAN systems software.
+ Participates in project activities including data collection, design suggestions and communications with project teams and end users.
+ Responsible for documenting solutions to problems, trouble-shooting techniques and developing end-user guidelines. Recommends changes based upon history and experience.
+ Participates in the testing and evaluation of new desktop packages and implements prototypes.
+ Supports mobile workforce.
+ Participates in on-call support rotation as specified by management.
+ Participates in coaching and mentoring others in their work efforts.
+ Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Health's Integrity and Compliance Program, and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.
+ Performs other duties as assigned.
**MINIMUM QUALIFICATIONS**
+ Bachelor's degree in Computer Science, Information Systems or related field or an equivalent combination of education and work experience.
+ Three (3) or more years of hands on experience with knowledge of installing complex applications, hardware and troubleshooting techniques required or demonstrated proficiency in these areas.
+ Microsoft and Personal Computer Certifications (A+, Network+, MCDST, MSP) or equivalent work experience. MSCE certification preferred.
+ Advanced skills in Microsoft desktop operating system / applications installation and support (Microsoft Office and Outlook) experience.
+ HP Desktop and Laptop Certification preferred.
+ Experience on multiple platforms including concepts of networking (LAN and WAN) and IS best practices required.
+ PC Imaging experience required.
+ HP / Lexmark printer experience required.
+ Excellent communication and interpersonal skills.
+ Excellent oral and writing skills for client communication and system documentation.
+ Ability to troubleshoot software and hardware malfunctions.
+ Ability to remain calm, helpful and productive in all situations.
+ Ability to resolve multiple customer issues simultaneously.
+ Must be comfortable operating in a collaborative, shared leadership environment.
+ Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
**PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS**
+ Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.
+ Must possess the ability to comply with Trinity Health policies and procedures.
+ Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
+ Ability to write reports, business correspondence, and procedure manuals.
+ Required to be able to push/ pull and lift objects (computers, monitors, printers) weighing up to 50 pounds.
_The above statements are intended to describe the general nature and level of work being performed by people assigned to this_ _classification._ _They are not to be construed as an exhaustive list of duties so assigned._
**Our Commitment**
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
EOE including disability/veteran

WHO WE ARE

Are you ready to elevate your career in the restaurant industry? Thunderdome Restaurant Group currently has nine growing concepts: Bakersfield, The Eagle, Krueger's Tavern, SoHi, Maplewood, Pepp & Dolores, The Davidson, City Bird and Currito. We're looking for individuals who are passionate about excellence and driven by continuous learning. We value loyalty, curiosity, and a relentless pursuit of excellence. All decisions are made based on the CORE VALUES of the company's mission within their environments:

• Make a Memory
• Add Value
• Be Transparent
• Persevere
• Throw the Party

OUR OPPORTUNITY

Support team members are responsible for the overall guest experience according to Thunderdome's quality and service standards. Support team members function in different roles including, bar backs, hosts, food runners and server assistants. We are looking for someone who is passionate and driven to grow alongside the growth of our restaurant group. This job requires continuous movement, regularly bending, lifting, pushing, pulling, carrying, and moving up to 50 pounds. This position requires manual dexterity; auditory and visual skills; and the ability to follow written and oral instructions and procedures.

HOW YOU WILL CONTRIBUTE

• Knowledgeable about our food and beverage offerings
• Maintains a clean and professional appearance
• Maintains a safe and clean environment for guests and team
• Greets our guests, answers phones and makes reservations
• Assists with carry out operations
• Supports service team with clearing, cleaning and resetting of tables
• Supports bar team with bar prep, stocking the bar and cleaning glassware
• Handles guests' requests and complaints professionally and ensures guest satisfaction
• Maintains a positive and cooperative team environment

WHAT WE PROVIDE

• Medical, vision, dental and life insurance eligibility within 90 days of employment for full time team members
• 401K eligibility for full time team members after the completion of 1 year of continuous service
• Opportunity to grow, be challenged and pushed professionally

PC Technician - Columbus, OH
Schedule: 6:00 AM - 3:30 PM | On-site Role
Step into a dynamic IT support role where your technical expertise directly powers a fast-paced manufacturing environment. This position offers a unique blend of hands-on troubleshooting, hardware maintenance, and network support-all starting bright and early to keep production running smoothly from the moment the day begins.
Key Responsibilities
+ Deliver on-site desktop support for hardware across production lines and office spaces
+ Install, configure, and maintain desktop computers, mobile RF devices, phones, and industrial printers
+ Provide responsive technical assistance to both production and office personnel
+ Support Windows 10 environments and perform hardware break/fix repairs
+ Manage Active Directory accounts and assist with server/network diagnostics
+ Reset wireless access points and re-image computers as needed
+ Track hardware inventory and manage e-waste responsibly
+ Climb ladders and navigate mezzanines to access elevated tech infrastructure
What You Bring
+ 1-3 years of hands-on IT support experience
+ Strong troubleshooting skills in Windows OS environments
+ Solid understanding of hardware repair and break/fix methodology
+ Ability to prioritize, multitask, and stay composed under pressure
+ Clear communication skills and a proactive, solution-oriented mindset
Why This Role Stands Out
+ Early start means your afternoons are free
+ Direct impact on production uptime and operational success
+ Opportunity to grow into a lead technician role with long-term potential
+ Hands-on work that keeps you engaged and constantly learning
If you're someone who thrives in a high pace environment, enjoys solving problems on the fly, and doesn't mind starting the day early -this role could be your perfect fit. Let's build something great, one reboot at a time.
Pay and Benefits
The pay range for this position is $20.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Duration: 12 months
Location: Onsite in Columbus, Ohio
Workplace Type: First Shift
Compensation: Up to $24/hour
We're hiring an IT Support Technician for a 12-month onsite contract in Columbus, OH. This role is ideal for someone with hands-on experience in desktop support and hardware troubleshooting, especially in a manufacturing environment.
Key Responsibilities:
+ Provide onsite desktop support for hardware across the manufacturing plant.
+ Set up, configure, install, and maintain desktop computers and peripherals for both production and office personnel.
+ Offer technical support for computers, phones, printers, and industrial printing equipment.
+ Implement and maintain network servers and manage Active Directory accounts.
+ Perform break/fix support for network, server, and end-user devices.
+ Support Windows 10 environments and mobile RF devices.
+ Manage hardware inventory and e-waste tracking.
+ Perform other duties as assigned.
Essential Skills:
+ 1-3 years of hands-on IT support experience.
+ Strong troubleshooting skills with Windows OS and hardware break/fix.
+ Excellent problem-solving and multitasking abilities.
+ Strong communication and documentation skills.
+ Ability to work under pressure and make timely decisions.
+ Comfortable working in a fast-paced, demanding environment.
Physical Requirements:
+ Ability to lift up to 50 lbs for hardware installation and maintenance.
+ Occasional stooping, crawling, and ladder climbing (up to 25 feet) to access network devices and wireless access points.
+ Must be able to navigate catwalks and mezzanines while carrying equipment.
Pay and Benefits
The pay range for this position is $0.00 - 24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Columbus,OH.
Application Deadline
This position is anticipated to close on Oct 10, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Our client, a rapidly growing technology firm located in Columbus, Ohio, US , is looking for an experienced and motivated Technical Support Lead to join their expanding operations. This role is crucial in providing high-level technical assistance to customers and guiding a team of support specialists. You will be responsible for troubleshooting complex technical issues, developing support documentation, and implementing strategies to improve customer satisfaction and reduce support resolution times. The ideal candidate has a strong background in IT support, excellent problem-solving abilities, and proven leadership experience. You will act as a point of escalation for challenging support tickets, ensuring timely and effective solutions. Furthermore, you will contribute to the training and development of the support team, fostering a collaborative and knowledgeable environment. This position offers a hybrid work model, combining essential in-office collaboration and team leadership with the flexibility of remote work for certain tasks and individual contributions. You will play a key role in refining support processes, identifying recurring issues, and providing feedback to product development teams to enhance user experience. A passion for technology and a dedication to exceptional customer service are essential.

Responsibilities:

• Lead and mentor a team of technical support specialists, providing guidance and training.
• Manage and prioritize incoming support requests, ensuring timely resolution.
• Serve as the primary escalation point for complex technical issues.
• Troubleshoot hardware, software, and network problems for customers.
• Develop and maintain comprehensive support documentation, knowledge bases, and FAQs.
• Identify trends in support issues and recommend solutions or product improvements.
• Monitor support performance metrics and implement strategies for improvement.
• Collaborate with engineering and product teams to resolve bugs and enhance product functionality.
• Ensure a high level of customer satisfaction through efficient and effective support.
• Contribute to the continuous improvement of support processes and tools.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• Minimum of 5 years of experience in technical support, with at least 2 years in a lead or supervisory role.
• Strong understanding of operating systems (Windows, macOS, Linux), networking protocols, and common software applications.
• Experience with CRM and ticketing systems (e.g., Zendesk, Salesforce Service Cloud).
• Excellent analytical and problem-solving skills.
• Proficient in remote support tools and techniques.
• Exceptional communication and interpersonal skills, with the ability to explain technical concepts clearly.
• Proven ability to manage and motivate a team.
• Familiarity with cloud technologies (AWS, Azure, GCP) is a plus.
• Experience in a hybrid work environment is beneficial.

This role offers a significant opportunity to shape the customer support experience for a leading tech company. You will be instrumental in ensuring our customers receive outstanding technical assistance. The hybrid nature of the role provides a balance of team synergy and individual focus. We are looking for a proactive and dedicated professional eager to make a difference. Your leadership will directly impact customer loyalty and product success. The challenges of this role are met with a supportive team culture and opportunities for professional growth.