1267 IT Support jobs in Gaithersburg

RELOCATION ASSISTANCE: Relocation assistance may be available
CLEARANCE TYPE: Polygraph
TRAVEL: Yes, 10% of the Time
**Description**
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Microelectronics Center (NGMC) ( is seeking a **Principal System Specification Support Engineer.**
**What You'll Get to Do:**
Program/System Level role, part of Requirements team within Directorate of Engineering
- Plan and execute requirements management across the program lifecycle, including major program milestones / reviews (e.g., SRR, SFR, SDR, PDR, CDR, SVR, TRR, peer reviews, Pre-test reviews, Post Test Reviews, Pre-Ship reviews, Etc.)
- Ensure vertical and horizontal requirements integration and traceability throughout the product teams and program life cycle, collaborating across multiple segments and IPTs, developing an extremely complex system that incorporates mature and emerging technologies
- Support management of risk and opportunity and the production of core requirements-related engineering work products and track the work products and associated program dependencies in the program schedule
**This position will serve on-site in Redondo Beach, CA OR the greater Baltimore, MD area.**
**This position is contingent upon acquiring and maintaining the necessary US Government security clearance per customers' requirements.**
**Basic Qualifications** **:**
+ Bachelor's degree in a Science, Technology, Engineering or Mathematics (STEM) discipline from an accredited university and 5 years of experience with Bachelor's degree, 3 years of experience with Master's degree, 0 years of experience with PhD
+ Demonstrated experience defining and/or managing requirements of large-scale systems
+ Experience analyzing system and subsystem performance at various lifecycle stages
+ Requirements development from conceptualization to verification
+ Demonstrated experience with Systems Development Lifecycle with a focus on SRR to CDR
+ Experience in systems development, integration, and/or test
+ Experience coordinating with various team members across subsystems during the development process
+ This position requires the applicant to be a U.S. citizen
+ Current active DoD TS/SCI clearance with the ability to obtain and maintain a polygraph
**Preferred Qualifications:**
+ Professional certifications, such as INCOSE CSEP/ESEP
+ Experience with Continuous Integration/Continuous Deployment
+ Understanding of Hardware and Software testing methodologies
+ Experience with MBSE and Requirements management tools, such as Cameo and DOORS
+ Knowledge and experience with Material Review Board, Process Configuration Board, Configuration Control Board and Failure Review Board processes, proposing/defending and implementing Change Notices
+ Familiarity with Project & Task Management tools: Jira or Confluence
+ Familiarity with some subset of specialty engineering tools, such as: MATLAB or COMSOL (MODSIM); Docker, Kubernetes, Visual Studio, Python (SW Engineering); Elasticsearch, Grafana, Tableau (Data and visualization); or Cadence Virtuoso, Keysight ADWS, ANSYS HFSS (Hardware Design); Cadence Assura or Siemens Calebre (Hardware verification)
Primary Level Salary Range: $110,300.00 - $165,500.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.

About the Role

The White Oak Maryland print plants provide printing services for WSJ, Barron's and the NY Post. Our plant technicians maintain, and troubleshoot all production equipment across the three primary functioning areas of the plateroom, press/reel room, and mailroom. You will also perform desktop services work normally handled by IT in other Dow Jones facilities such as equipment upgrades, virus software upgrades and equipment backups to maintain mission critical systems to safely run equipment. You will be based in our White Oak, Maryland Print Plant and report to the Technology Service Manager.

You Will:

• Troubleshoot and repair industrial machinery including PLC and relay controls, variable speed drives, and pneumatic controls.

• Have the basic knowledge of electrical and electronics in accordance to Ohm's law and will use electrical test equipment including a VOM meter and oscilloscope.

• Provide PC support including Windows operating system and basic networking.

• Be willing and able to work nights, weekends, and holidays.

You Have:

• 3-5 years of electro-mechanical experience.

• Prioritization and time management skillsets.

• Ability to communicate effectively, both written and oral.

• A Technical Degree or equivalent military training, or related work experience.

Our Benefits

• Comprehensive Healthcare Plans

• Paid Time Off

• Retirement Plans

• Comprehensive Medical, Dental and Vision Insurance Plans

• Education Benefits

• Paid Maternity and Paternity Leave

• Family Care Benefits

• Subscription Discounts

• Employee Referral Program

Learn more about all our US benefits

#LI-Onsite

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Print Operations

Job Category: IT, Telecom & Internet

Union Status:

Non-Union role

Pay Range: $70,000 - $85,000

We recognize that attracting the best talent is key to our strategy and success as a company.As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates.The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, location, technical and communication skills, and other factors that may prove relevant during the interview process.

Pay-for-performance is a key element in our strategy to attract, engage, and motivate talented people to do their best work. Similarly to salary, for bonus eligible roles, targets are set based on a variety of factors including competitive market practice.

For benefits eligible roles, in addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce.

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 46257

**Overview**
The System Administrator (SA) is responsible for effective provisioning, installation/configuration, operation, and maintenance of systems hardware and software and related infrastructure. This individual participates in technical research and development to enable continuing innovation within the infrastructure. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to organizational values. Customer base will be exclusive to handling executive government officials and their requirements when it comes to system support.
**Responsibilities**
Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
+ Builds, installs and manages physical and virtual server environments
+ Documents, monitors, and audits those environments
+ Administer and maintain a secure user environment and shared resources in general in accordance with applicable security best practices and optimal resource accessibility.
+ Primary resource for server and network hardware and software issues
+ Provides supplemental network and systems administration support to IT team
+ Works with IT team on large projects
+ Development of performance metrics and hardware/OS performance tuning
+ Knowledge of Linux (RHEL) administration
+ Extensive knowledge of the Microsoft Server platform and its components including Active Directory, Windows Server 2016, 2019 and 2022 Operating Systems, failover clustering, certificate services, IIS, and other related technologies
+ Proficiency in cable management is necessary for providing and maintaining an organized and professional workspace.
+ Excellent problem solving and communication skills
+ Experience in supporting a 24x7production environment
+ Proficient within the following technologies - Patch Management, Vulnerability Assessment/Remediation, AV Support, Backup Technologies
+ Perform system administration activities in all phases of a project, including discovery, design, build, test, and deployment
+ Ability to work independently with little management oversight
+ Excellent verbal and written communication skills
+ Knowledge and experience in a large-scale Enterprise network with experience in working with executive level staff
**Qualifications**
Bachelor's with 2-5 years (or commensurate experience)
+ Bachelor's Degree in computer science, electronics engineering or other engineering or technical discipline, or 2-5 years of relevant, equivalent experience is required. Degree may be substituted for the certifications below.
+ PWS Specified Certifications Requirement with no experience:One of the certifications below: A+, Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), Apple Certified Mac Technician (ACMT), VMware Certified Associate 6- Data Center Virtualization, System Center Configuration Manager (SCCM). Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE).
+ Clearance Required:Must be able to pass a government Tier 4 High Background Investigation.
+ Experience with configuration and administration of Windows file servers.
+ Experience with installation, configuration, and administration of enterprise hardware including rack mount and blade servers
+ Experience writing/maintaining appropriate scripts to automate system administration and recurring jobs
+ Experience with Microsoft SCCM.
Preferred Skills and Experience
+ Microsoft - Minimum 4+ years (DHCP, Login Scripts, File/Print Services, DHCP, SCCM, Active Directory, Group Policy Management, System Hardening, SNMP, Patch Management, IIS Web Services, SQL, Scan Remediation, OS Deployment Group Policy Management)
+ A+, Microsoft Certified Professional (MCP), Microsoft Certified Solutions Associate (MCSA), Apple Certified Mac Technician (ACMT), VMware Certified Associate 6- Data Center Virtualization, System Center Configuration Manager (SCCM). Cisco Certified Entry Networking Technician (CCENT), Network+, Cisco Certified Network Associate (CCNA), Cisco Certified Network Professional (CCNP), Cisco Certified Design Professional (CCDP), Cisco Certified Internetwork Expert (CCIE).
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $61,850.00 - USD $98,950.00 /Yr.
Submit a referral to this job ( _US-DC-Washington, D.C._
**ID** _ _
**Category** _Information Technology_
**Position Type** _Full-Time_

System Administration - Tiered Support
Job Category: Information Technology
Time Type: Full time
Minimum Clearance Required to Start: TS/SCI with Polygraph
Employee Type: Regular
Percentage of Travel Required: None
Type of Travel: None
* * *
**The Opportunity:**
At CACI, we specialize in providing innovative and secure IT solutions to our clients in the defense and national security sectors. Our mission is to support critical infrastructure with the highest standards of service and reliability. We're looking for a skilled System Administrator to join our team and help maintain, troubleshoot, and optimize a wide variety of IT systems.
We are seeking a qualified System Administrator to provide support for the implementation, troubleshooting, and maintenance of IT systems across client/server, storage, network devices, mobile devices, and more. In this role, you will manage the day-to-day operations of IT systems, provide tiered support (from Help Desk to Escalation), and ensure the smooth running of critical infrastructure.
**Responsibilities:**
As a System Administrator, your key responsibilities will include:
+ Tier 1 (Help Desk) support for problem identification, diagnosis, and resolution.
+ Tier 2 (Escalation) support for more complex issues, providing troubleshooting and in-depth analysis.
+ Configuration and management of UNIX, Linux, and Windows operating systems.
+ Installation and maintenance of operating system software and security patches (e.g., IAVA security patches).
+ Managing the configuration, operation, and performance of IT systems and ensuring systems are compliant with security controls.
+ Conducting periodic vulnerability scans and working with security officers to ensure compliance with applicable regulations.
+ Managing user accounts (establishing, modifying, disabling) and ensuring compliance with Identity & Access Control Management (ICAM) policies.
+ Supporting escalation and communication of issue status to agency management and internal customers.
+ Providing analysis and feedback to management for escalated tickets and system optimization.
+ Collaborating with the Information System Security Officer (ISSO) and Information System Owner (ISO) regarding system changes and security authorizations.
**Qualifications:**
**Required Skills and Experience:**
+ Bachelor's degree in a technical discipline from an accredited college or university, or 4 additional years of System Administrator (SA) experience in lieu of a degree.
+ 10 years of experience as a System Administrator in programs or contracts of similar scope, type, and complexity.
+ DoD 8570 compliance with Information Assurance Technical (IAT) Level II certification.
+ Computing Environment (CE) Certification (e.g., Microsoft OS, Cent OS, Red Hat OS).
+ 4 years of experience with Service Management (ITSM).
+ If assigned to Desktop & Enclave Services:
+ Understanding of concepts such as mission islands, Trusted Thin Client, and enhanced VDI (e.g., remote GPU and memory scaling).
+ TS/SCI with Polygraph
**Preferred Skills:**
+ Extensive experience in system administration, particularly in mission-critical IT systems.
+ Strong troubleshooting and diagnostic skills, with the ability to resolve a broad range of system-related issues.
+ Experience with security compliance and patch management in complex environments.
+ Familiarity with the latest ITIL processes for service management and configuration management.
This position is contingent on funding and may not be filled immediately. However, this position is representative of positions within CACI that are consistently available. Individuals who apply may also be considered for other positions at CACI.
**___**
**What You Can Expect:**
**A culture of integrity.**
At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
**An environment of trust.**
CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
**A focus on continuous growth.**
Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
**Your potential is limitless.** So is ours.
Learn more about CACI here. ( Range** : There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here ( .
The proposed salary range for this position is:
$86,600 - $181,800
_CACI is_ _an Equal Opportunity Employer._ _All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, age, national origin, disability, status as a protected veteran, or any_ _other protected characteristic._

**Responsibilities & Qualifications**
**RESPONSIBILITIES**  
The **Help Desk Support Tech** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's Information Technology Service Management (ITSM) tool set to document, process, and monitor incidents, problems, inquiries, and change and service requests, as well as coordinate new capabilities through an actionable service catalog and support for other IT service management functions.
The Help Desk Support Techwill:
+ Providetechnical advice and guidance on installation, adaptation, configuration or enhancement ofcustomertechnical products,programs
+ Performproblem resolution on the telephone with users, walkingthe user through a series of steps todetermineproblem and classify level, priority and nature of the problems and systems.
+ Possessa wide range ofin-depthskills and knowledge in computer hardware and software as well as networking systems in use at customer sites
+ Provideexpertisefor the resolution of technical problems, troubleshoots products andmodifiesproducts to customer requirements
+ Provide expert and second tier technical support for the installation and repair of complex systems and outages
+ Review systemand configurations to ensure successful implementation of services into production.
+ Maintain system stability through advanced analytical techniques,timelyresolution of incidents, and proactive maintenance to provide the maximum availability andoptimalMean TimeToRepair.
+ Partnerwith developers and engineers to reduce reoccurring incidents
+ Provide consultativeassistanceduring off hours as needed
+ Assistin developing continuous process improvement for support tools, troubleshooting techniques
+ Collaborate andassisttesting and optimization of product support techniques and tools. Communicate toappropriate internalpersonnel of issues at a particular account
+ Determinethe effectiveness of known solutions for the reported problem andapply thesesolutions asrequired
+ Determineseverity and complexity of a reported issue and ifnecessary,escalate to theappropriate specialist
+ Determinethe troubleshooting workflow and organize support priorities
+ Determineseverity and complexity of a reported issue and escalate to theappropriate specialist
Specific responsibilities include:
+ Provision ofTier 1Support (e.g., Accounts for Applications), theinitialsupport level responsible for basic customer issues
+ Provision of Tier 2 Support (e.g., Process Restart, Simple SOPs, No Code Changes, and Triage toTier 3) -more in-depth technical support level than Tier1.
+ Support toTier 3 specialists, as theyhandlethe most difficult or advanced problems
+ Desk-Side Support asrequested, including
+ Providing desksideassistanceto resolve customer incidents and locally resolving systems account and access management issues
+ Tailoring directory service entries, organizational mailboxes, and distribution lists to meet customer requirements
+ Loading approved add-on applications to the workstation baselines
+ Supporting equipment install, move, add, change requests; and configuring, troubleshooting, andmaintainingend-user devices and peripherals
+ Supporting incident and problem management activities conducted by other team members
**REQUIRED QUALIFICATIONS**
+ Currentlypossessan activeTopSecret security clearance
+ Years of experience with degree: BS 5-7 Years, MS 3-5, PhD 0-2
**PREFERRED QUALIFICATIONS** ** **
+ ITIL v4 Foundations certification
**Overview**
Weare seeking a **Help Desk Support Technician** tosupport theOffice of the Director of National Intelligence (ODNI)National Counterterrorism Center (NCTC).This analystwill play an importantrolehelpingto buildaflexible and responsive IT environmentthatmeetsNCTC'sevolving and changingmission priorities.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimblyutilizethe best that information technology offers to meet the business needs of our Federal Government customers.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at .
Apply now to explore jobs with us!
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Chantilly, Virginia primarily with occasionaltravel within theNational Capital Region (NCR)
+ Type of environment: Varies
+ Noise level: Low
+ Work schedule: "Normal work hours" constitute on average 8 hours a day,40 hoursper week (excluding breaks and meal periods) within standard operational hours occurring , Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: 20%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employeeis regularly required touse hands tohandle, feel, touch; reach with hands and arms; talkandhear. The employeeis regularly required tostand,walk,sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee isfrequentlyrequired tolift upto 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
Citizenship: U.S. Citizenship
Clearance requirement:TS/SCI with Polygraph
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
Toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformation,or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
**Job Locations** _US-VA-Chantilly_
**ID** _ _
**Category** _Information Technology_
**Type** _Regular Full-Time_

**Responsibilities & Qualifications**
**RESPONSIBILITIES**  
The **Help Desk Support Technician** willperformor provide supportas part of a24/7, 365-day Service Desk (SD) to support IT services and applications,using the customer's Information Technology Service Management (ITSM) tool set to document, process, and monitor incidents, problems, inquiries, and change and service requests, as well as coordinate new capabilities through an actionable service catalog and support for other IT service management functions.
The Help Desk Support Techwill:
+ Providetechnical advice and guidance on installation, adaptation, configuration or enhancement ofcustomertechnical products,programs
+ Performproblem resolution on the telephone with users, walkingthe user through a series of steps todetermineproblem and classify level, priority and nature of the problems and systems.
+ Possessa wide range ofin-depthskills and knowledge in computer hardware and software as well as networking systems in use at customer sites
+ Provideexpertisefor the resolution of technical problems, troubleshoots products andmodifiesproducts to customer requirements
+ Provide expert and second tier technical support for the installation and repair of complex systems and outages
+ Review systemand configurations to ensure successful implementation of services into production.
+ Maintain system stability through advanced analytical techniques,timelyresolution of incidents, and proactive maintenance to provide the maximum availability andoptimalMean TimeToRepair.
+ Partnerwith developers and engineers to reduce reoccurring incidents
+ Provide consultativeassistanceduring off hours as needed
+ Assistin developing continuous process improvement for support tools, troubleshooting techniques
+ Collaborate andassisttesting and optimization of product support techniques and tools. Communicate toappropriate internalpersonnel of issues at a particular account
+ Determinethe effectiveness of known solutions for the reported problem andapply thesesolutions asrequired
+ Determineseverity and complexity of a reported issue and ifnecessary,escalate to theappropriate specialist
+ Determinethe troubleshooting workflow and organize support priorities
+ Determineseverity and complexity of a reported issue and escalate to theappropriate specialist
Specific responsibilities include:
+ Provision ofTier 1Support (e.g., Accounts for Applications), theinitialsupport level responsible for basic customer issues
+ Provision of Tier 2 Support (e.g., Process Restart, Simple SOPs, No Code Changes, and Triage toTier 3) -more in-depth technical support level than Tier1.
+ Support toTier 3 specialists, as theyhandlethe most difficult or advanced problems
+ Desk-Side Support asrequested, including
+ Providing desksideassistanceto resolve customer incidents and locally resolving systems account and access management issues
+ Tailoring directory service entries, organizational mailboxes, and distribution lists to meet customer requirements
+ Loading approved add-on applications to the workstation baselines
+ Supporting equipment install, move, add, change requests; and configuring, troubleshooting, andmaintainingend-user devices and peripherals
**REQUIRED QUALIFICATIONS**
+ Currentlypossessan activeTopSecret security clearance
**PREFERRED QUALIFICATIONS** ** **
+ ITIL v4 Foundations certification
**Overview**
Weare seeking a **Junior Help Desk Support Technician** tosupport theOffice of the Director of National Intelligence (ODNI)National Counterterrorism Center (NCTC).This analystwill play an importantrolehelpingto buildaflexible and responsive IT environmentthatmeetsNCTC'sevolving and changingmission priorities.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimblyutilizethe best that information technology offers to meet the business needs of our Federal Government customers.
TekSynap is a fast-growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. "Technology moving at the speed of thought" embodies these principles - the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.
We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.
Visit us at .
Apply now to explore jobs with us!
By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".
As part of the application process, you agree that TekSynap Corporation may retain and use your name, e-mail, and contact information for purposes related to employment consideration.
**Additional Job Information**
**WORK ENVIRONMENT AND PHYSICAL DEMANDS**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
+ Location: Chantilly, Virginia primarily with occasionaltravel within theNational Capital Region (NCR)
+ Type of environment: Varies
+ Noise level: Low
+ Work schedule: "Normal work hours" constitute on average 8 hours a day,40 hoursper week (excluding breaks and meal periods) within standard operational hours occurring , Monday-Friday, excluding Federal holidays. May be requested to work evenings and weekends to meet program and contract needs.
+ Amount of Travel: 20%
**PHYSICAL DEMANDS**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employeeis regularly required touse hands tohandle, feel, touch; reach with hands and arms; talkandhear. The employeeis regularly required tostand,walk,sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee isfrequentlyrequired tolift upto 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
**WORK AUTHORIZATION/SECURITY CLEARANCE**
Citizenship: U.S. Citizenship
Clearance requirement:TS/SCI with Polygraph
**OTHER INFORMATION**
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.
**EQUAL EMPLOYMENT OPPORTUNITY**
Toprovide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, national origin, disability, age, geneticinformation,or any other characteristic protected by law (referred to as "protected status"). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.
**Job Locations** _US-VA-Chantilly_
**ID** _ _
**Category** _Information Technology_
**Type** _Regular Full-Time_

System Support-US CITIZENS ONLY - TS/SCI FS POLY REQUIRED Chantilly, VA · Government/Military Apply Now

System Support

The Contractor shall support all elements of the Sponsor’s system, comprised of commercial off the shelf (COTS) products and software, along with several customized tools and applications.

The Contractor shall provide the Sponsor a modern and stable platform which meets security requirements and enables users to search, discover, prioritize, analyze, collaborate and manage information.

The Contractor shall support enhancement efforts and develop new capabilities for Sponsor’s use to meet mission needs.

The Contractor shall integrate a large and changing number of datasets from a variety of cloud-based and other systems.

The Contractor shall maintain system uptime, stability, and accreditation requirements.

The Contractor shall work closely with Sponsor staff and contractor personnel, as well as external vendors and stakeholders(including development of technical equipment specifications and vendor quotations); communicating and collaborating effectively across organizational boundaries.

The Contractor shall identify issues or dependencies to Sponsor staff and work to resolve them as prioritized bythe Government Task Manager with input from Sponsor’s Front Office.

The Contractor shall maximize the security of the system by protecting Sponsor data and ensuring security best practices, including those defined by the Sponsor, are followed.

System Operations & Maintenance (O&M) —HRR: YES

The Contractor shall support all elements of the Sponsor’s system, comprised of commercial off the shelf (COTS) products and software, including Oracle EXADATA and other databases, Cisco switches and security appliances, secure networked high availability storage area networks (SANs), encryption devices, as well as Windows and LINUX servers.

The Contractor shall provide O&M support for the Sponsor’s system to ensure the system remains operational, including user and account administration and auditing, monitoring system health, security and performance; installing, scanning, patching and updating software and hardware; administering gateway and VPN access to enterprise systems; managing hardware keys; and upgrading hardware.

The Contractor shall ensure compliance with SponsorAssessment & Authorization (A&A) requirements.

Hours of Support and Coverage

The Contractor shall partner with the data architecture, software engineering and development team to provide continuous hourly/daily service to the Sponsor every day of the year using a blend of on-site and on-call support. Monday through Friday from 1000 to 1400 hours (local time) is considered core business hours during which all contractors will provide on-site support; coverage is also needed Monday through Friday from 0800 to 1000 hours and from 1400 to 1700 hours to respond to Sponsor needs. All other days, Federal holidays, and hours are considered “non-prime time” business hours, during which service shall be provided through on-call support.The Government Task Manager and Sponsor’s Front Officehave the authority to initiate on-site on-call support during non-prime time hours for service requests categorized as “critical.” required skills and demonstrated experience The Contractor shall have the following required skills, certifications and demonstrated experience:

• Demonstrated experience with security-controlled systems, CipherTrust enterprise hardware security modules, software, and data architecture.

• Demonstrated experience with Assessment and Authorization (A&A) processes to accredit security-controlled systems.

• Demonstrated experience as a data transfer officer with security-controlled systems.

• Demonstrated experience as an Oracle LINUX Systems Administrator.

• Demonstrated experience in Oracle EXADATA administration.

• Demonstrated experience with LINUX systems engineering and administration.

• Demonstrated experience with Windows systems engineering and administration, including MSSQL databases, Active Directory Certificate Services (ADCS), VM clusters, Hyper-V, Data Protection Manager, and PowerShell scripting.

• Demonstrated experience with Cisco switches and security appliances including ASAs, StealthWatch and Tetration.

• Demonstrated experience managing NetApp storage area networks (SANs).

• Demonstrated experience with certificate management for users, servers and service accounts.

• Demonstrated experience cross-skilling and backfilling for teammates.

• Demonstrated experience handling sensitive data, exercising discretion and sound judgment, and achieving mission outcomes.

• Certification(s)

• Oracle Certified Professional (OCP) Database Administrator

Highly Desired skills and demonstrated experience Skills and demonstrated experiences that are highly desired but not required to perform the work include:

• Demonstrated experience with Sponsor’s security-controlled systems, software, and data architecture.

• Demonstrated experience with Sponsor’s Assessment and Authorization (A&A) processes.

• Demonstrated experience as a data transfer officer with Sponsor’s security-controlled systems.

• Demonstrated experience with IT Program Management and support.

Place of performance The primary place of performance is at a Sponsor location in WMA. Full Time Equivalent (FTE) Level The maximum number of FTEs is 3 (three). Actual FTE bid, labor category and skill level is at the discretion of the Contractor.

PERIOD OF PERFORMANCE (POP)

The estimated POP is 5 (five) years. Transitioning Existing work or new Requirement New requirement

Requirement being re-competed

Requirement being transitioned from another contract TRAVEL Travel is anticipated for this contract: YES NO

Travel is anticipated for this contract upon Sponsor approval for the following categories:

Local travel/POV will be on an as needed basis, within the local place of performance.

Temporary Duty (TDY) travel is anticipated within the Continental United States (CONUS).

TDY travel is anticipated outside the Continental United States (OCONUS).

Job Type

Full-time

Description

Overview

Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT) Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit

About the Role

We are seeking a Project Manager to oversee the full lifecycle of Tier 1-3 Technology Support Services for our federal government customer, including day-to-day operations, staffing, escalation management, and contractor performance. This role ensures seamless delivery of IT support across our customer's local, state and nationwide offices. The Project Manager will coordinate with internal teams, external vendors, and contractors to maintain optimal system performance, deliver exceptional customer service, and achieve operational efficiency.

This is a hybrid remote position based in Washington, D.C. that will require some onsite work at the customer's locations. An estimated 25% annual travel within the U.S. will be required. This position is contingent on contract award.

Responsibilities

Program Oversight & Staff Management

• Manage all Tier 1-3 support personnel (approx. 30 contractors during standard operations; up to 25 additional during customer transition periods).
• Ensure appropriate staffing levels and schedules for 24/7/365 coverage, including escalation planning and resource allocation.
• Augment staffing with specialized personnel or subject matter experts as needed (e.g., cloud specialists, legacy system integrators, COTS specialists).
• Supervise contractor performance, conduct regular performance reviews, and ensure adherence to quality standards.

Operational Management

• Oversee Tier 1 Help Desk operations providing front-line support via phone, live chat, remote desktop tools, and on-site visits.
• Supervise Tier 2 and Tier 3 advanced technical support, including direct executive-level support, device deployment, mobile device management, endpoint support, and software/hardware troubleshooting.
• Monitor IT service delivery metrics, SLAs, and performance KPIs to ensure service quality and customer satisfaction.
• Implement and maintain knowledge management resources, documentation, and user guides for IT systems and applications.

Process & Methodology

• Apply ITIL and Agile methodologies to ensure structured and responsive IT service management.
• Coordinate with internal customer IT groups and external vendors to resolve complex technical issues and implement system improvements.
• Utilize automation, PowerShell scripts, and reporting tools (Power BI, ServiceNow, Jira) to streamline maintenance, reporting, and escalation workflows.

Customer Engagement & Communication

• Serve as the primary point of contact for executive-level staff and office leadership regarding IT support concerns.
• Actively communicate updates, alerts, and system changes to customer offices through multiple communication channels.
• Ensure continuous feedback loops between support staff and end-users to improve service delivery and adoption of IT solutions.

Compliance & Security

• Maintain strict adherence to customer IT security policies, role-based access controls, and federal compliance standards.
• Ensure data integrity, security, and accuracy during user support, device provisioning, and data migrations.

Additional Duties

• Participate in customer IT initiatives and special projects as assigned.
• Provide input on technology upgrades, IT process improvements, and cost-saving strategies.

Requirements

Required Experience and Skills

• 5+ years of project or program management experience supporting IT help desks or enterprise IT operations.
• Experience managing multi-tiered IT support teams in 24/7/365 environments in a Hybrid Teaming Model (multiple locations).
• Strong understanding of ITIL, Agile, and service desk best practices.
• Familiarity with IT tools including ServiceNow, Jira, PowerShell, Power BI, AirWatch, Intune, Jamf, and BigFix.
• Experience with device deployment, endpoint management, and enterprise software support.
• Proven ability to manage staff augmentation, subcontractors, and partner networks.
• Strong communication, leadership, and problem-solving skills.
• Ability to pass required Federal background screening / security check including basic and expanded investigations. Ability to obtain and maintain both government clearance and customer approval.
• Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
• Previous experience supporting federal government agency IT operations preferred.
• Knowledge of security frameworks such as NIST RMF, FISMA, or CMMC preferred.
• Experience managing IT support during high-demand transition periods preferred.

Education and Training

• Bachelor's degree in Computer Science, Information Technology, or related field required (Master's preferred).
• PMP or equivalent project management certification (CAPM, Agile/Scrum) preferred.

Physical Requirements

• Candidates must reside in or within daily commuting distance of Washington, D.C.
• Must be willing and able to travel an estimated 25% of time within the U.S.
• Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally.

Pay Range

The projected annual salary range for this position is $118,278 - $194,876 USD. Please note that the salary information listed is a good faith estimate for this position and a general guideline only. Multiple factors are considered in determining final pay for a position, including, but not limited to, the candidate's relevant work experience, skills, education, certifications, and competencies that align with the specified role, geographic location, as well as business considerations and contract provisions regarding labor categories that are specific to the position.

Benefits Information

Benefits offered may vary depending on the nature of your employment with Tanaq. Full-time US-based employees gain access to healthcare benefits (Medical, Dental, Vision), Basic Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), Flexible Spending Account, EAP, Education Reimbursement, Paid Time Off and Holidays.

Who We Are

Tanaq Technical Services (TTS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.

Our Commitment to Non-Discrimination

Tanaq Technical Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify.

If you are an individual with a disability and need assistance completing any part of the application process, please email to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.

Notice on Candidate AI Usage

Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at

To apply for this position, visit:

Project Manager - Technical Support Services/Help Desk
WFH Flexible-Washington, DC ( Type
Full-time
Description
**Overview**
Tanaq Technical Services (TTS), a division of St. George Tanaq (SGT) Corporation, is an 8(a) Alaskan Native Small Business that specializes in delivering Enterprise Integrated Technology Solutions and Support Services to the Federal Government. TTS's innovative approach combines proactive strategies, efficient processes and emerging technologies to deliver seamless, integrated services for our clients. TTS prides itself in being Mission Driven, People Focused. To learn more about us, visit the Role**
We are seeking a **Project Manager** to oversee the full lifecycle of Tier 1-3 Technology Support Services for our federal government customer, including day-to-day operations, staffing, escalation management, and contractor performance. This role ensures seamless delivery of IT support across our customer's local, state and nationwide offices. The Project Manager will coordinate with internal teams, external vendors, and contractors to maintain optimal system performance, deliver exceptional customer service, and achieve operational efficiency.
This is a hybrid remote position based in Washington, D.C. that will require some onsite work at the customer's locations. An estimated 25% annual travel within the U.S. will be required. This position is contingent on contract award.
**Responsibilities**
**Program Oversight & Staff Management**
+ Manage all Tier 1-3 support personnel (approx. 30 contractors during standard operations; up to 25 additional during customer transition periods).
+ Ensure appropriate staffing levels and schedules for 24/7/365 coverage, including escalation planning and resource allocation.
+ Augment staffing with specialized personnel or subject matter experts as needed (e.g., cloud specialists, legacy system integrators, COTS specialists).
+ Supervise contractor performance, conduct regular performance reviews, and ensure adherence to quality standards.
**Operational Management**
+ Oversee Tier 1 Help Desk operations providing front-line support via phone, live chat, remote desktop tools, and on-site visits.
+ Supervise Tier 2 and Tier 3 advanced technical support, including direct executive-level support, device deployment, mobile device management, endpoint support, and software/hardware troubleshooting.
+ Monitor IT service delivery metrics, SLAs, and performance KPIs to ensure service quality and customer satisfaction.
+ Implement and maintain knowledge management resources, documentation, and user guides for IT systems and applications.
**Process & Methodology**
+ Apply ITIL and Agile methodologies to ensure structured and responsive IT service management.
+ Coordinate with internal customer IT groups and external vendors to resolve complex technical issues and implement system improvements.
+ Utilize automation, PowerShell scripts, and reporting tools (Power BI, ServiceNow, Jira) to streamline maintenance, reporting, and escalation workflows.
**Customer Engagement & Communication**
+ Serve as the primary point of contact for executive-level staff and office leadership regarding IT support concerns.
+ Actively communicate updates, alerts, and system changes to customer offices through multiple communication channels.
+ Ensure continuous feedback loops between support staff and end-users to improve service delivery and adoption of IT solutions.
**Compliance & Security**
+ Maintain strict adherence to customer IT security policies, role-based access controls, and federal compliance standards.
+ Ensure data integrity, security, and accuracy during user support, device provisioning, and data migrations.
**Additional Duties**
+ Participate in customer IT initiatives and special projects as assigned.
+ Provide input on technology upgrades, IT process improvements, and cost-saving strategies.
Requirements
**Required Experience and Skills**
+ 5+ years of project or program management experience supporting IT help desks or enterprise IT operations.
+ Experience managing multi-tiered IT support teams in 24/7/365 environments in a Hybrid Teaming Model (multiple locations).
+ Strong understanding of ITIL, Agile, and service desk best practices.
+ Familiarity with IT tools including ServiceNow, Jira, PowerShell, Power BI, AirWatch, Intune, Jamf, and BigFix.
+ Experience with device deployment, endpoint management, and enterprise software support.
+ Proven ability to manage staff augmentation, subcontractors, and partner networks.
+ Strong communication, leadership, and problem-solving skills.
+ Ability to pass required Federal background screening / security check including basic and expanded investigations. Ability to obtain and maintain both government clearance and customer approval.
+ Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
+ Previous experience supporting federal government agency IT operations preferred.
+ Knowledge of security frameworks such as NIST RMF, FISMA, or CMMC preferred.
+ Experience managing IT support during high-demand transition periods preferred.
**Education and Training**
+ Bachelor's degree in Computer Science, Information Technology, or related field required (Master's preferred).
+ PMP or equivalent project management certification (CAPM, Agile/Scrum) preferred.
**Physical Requirements**
+ Candidates must reside in or within daily commuting distance of Washington, D.C.
+ Must be willing and able to travel an estimated 25% of time within the U.S.
+ Prolonged periods of sitting at a desk and working on a computer. May need to lift up to 25 pounds occasionally.
**Pay Range**
The projected annual salary range for this position is $118,278 - $194,876 USD. Please note that the salary information listed is a good faith estimate for this position and a general guideline only. Multiple factors are considered in determining final pay for a position, including, but not limited to, the candidate's relevant work experience, skills, education, certifications, and competencies that align with the specified role, geographic location, as well as business considerations and contract provisions regarding labor categories that are specific to the position.
**Benefits Information**
Benefits offered may vary depending on the nature of your employment with Tanaq. Full-time US-based employees gain access to healthcare benefits (Medical, Dental, Vision), Basic Life Insurance, Short-Term Disability, Long-Term Disability, 401(k), Flexible Spending Account, EAP, Education Reimbursement, Paid Time Off and Holidays.
**Who We Are**
Tanaq Technical Services (TTS) strives to deeply understand and analyze our clients' vision, needs, and requirements so we may provide alternative solutions, empowering them to choose the best resolution. We aim to achieve excellence by delivering on our commitments to our clients, employees, and partners.
**Our Commitment to Non-Discrimination**
Tanaq Technical Services is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, or local law. Tanaq complies with the Drug-free Workplace Act of 1988 and E-Verify.
If you are an individual with a disability and need assistance completing any part of the application process, please email to request a reasonable accommodation. This email is for accommodation requests only and cannot be used to inquire about the status of applications.
**Notice on Candidate AI Usage**
Tanaq is committed to ensuring a fair and competitive interview process for all candidates based on their experience, skills and education. To ensure the integrity of the interview process, the use of artificial intelligence (AI) tools to generate or assist with responses during phone, in person and virtual interviews is not allowed. However, candidates who require a reasonable accommodation that may involve AI are required to contact us prior to their interview at
**To apply for this position, visit:**