202 IT Support jobs in Norfolk

JRAD is seeking candidates for Technical Support Specialists who are responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems.

Roles/Responsibilities:

• Analyze operational and training data to assess performance and identify areas for improvement.
• Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff.
• Develop instructional materials and deliver presentations to large, diverse audiences.
• Operate computer-based systems for simulation, analysis, and reporting.
• Apply knowledge of Navy operational and administrative directives and procedures.

Required Skills and Education:

• Bachelor's degree preferred.
• 3 to 5 years of relevant experience required.
• Strong analytical, communication, and presentation skills.
• Familiarity with Navy systems, tactics, and operational environments.

Security Clearance:

• Secret with the ability to obtain TS

When you work for JRAD you will never be just a number. We put people before profits!

JRAD is committed to the health and well-being of its employees. We offer more paid time off than the average company upon hire and the following benefits are available to all full-time employees:

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life & Accidental Death and Dismemberment Insurance
• Section 125 Flexible Spending Accounts for unreimbursed medical & dependent day care
• Disability Insurance
• 401K Plan
• Tuition Reimbursement

JRAD is an equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.

The JRAD salary range for this position is a general guideline only and not a guarantee of compensation or salary. There are many factors considered when determining the compensation provided in an offer. These factors include, but are not limited to position responsibilities, education, experience, knowledge, skills, and contract terms and conditions.

PLEASE NOTE: Once you apply, to ensure you continue to receive important updates on your application and status, please add JRAD to your approved email list and/or check your spam and junk mail often for updates.

Job DescriptionJob DescriptionCompany Overview:
Subsidium, Inc. is a global provider of engineering, systems integration, technical, and programmatic services to both Government and Commercial entities. Subsidium provides mission critical services to Department of Defense (DoD) customers in CONUS, OCONUS, and forward deployed environments. Our customers demand the innovative, flexible, and mission focused approach that we deliver. Subsidium is dedicated to helping our customers overcome challenges through innovative solutions; particularly the continuing and evolving challenges presented in the transformation of the U.S. military and in the global war on terror. Subsidium and its employees are committed to mission accomplishment and organizational excellence. 
Location: Naval Station Norfolk, VA
Salary: $73,000-$76,000
Job Summary:
The Technical Support Specialist is responsible for providing Tier 1 and Tier 2 technical support services across various domains, including desktop/laptop systems, wireless devices, SIPRNet hardware tokens, and collaboration tools. This role involves troubleshooting, maintenance, configuration, and user support to ensure seamless operations within the JECC's IT infrastructure. The specialist will also manage user accounts, permissions, and SIPRNet tokens, ensuring compliance with security policies and protocols.
Responsibilities/Duties:

1. Desktop/Laptop Systems Support:
   • Install, configure, maintain, and remove desktop/laptop systems.
   • Provide touch maintenance for classified and unclassified C4 equipment, including printers, scanners, and copiers.
   • Offer 24/7 on-call support for telework users and operational IT needs.
2. Wireless Devices Management:
   • Acquire, provision, manage, and maintain wireless voice/data devices.
   • Perform Tier 1 and Tier 2 servicing for wireless devices and ensure readiness for deployment.
3. SIPRNet Hardware Token Support:
   • Manage SIPRNet PKI tokens, including creation, modification, tracking, and deletion.
   • Ensure compliance with service provider security policies and reset/revoke tokens as needed.
4. Collaboration Tools Administration:
   • Provide support for SharePoint Online and Office 365 accounts.
   • Develop and update "How-To" guides for end-users to streamline account management processes.
5. Incident Management:
   • Document, assign, and resolve trouble tickets using approved ticketing systems.
   • Ensure timely updates to tickets and compliance with escalation protocols.
6. Exercise and Deployment Support:
   • Provide IT support for organizational exercises, including setup, maintenance, and teardown of C4 equipment.
   • Issue deployment laptops and ensure proper configuration and readiness.

Qualifications:

• Proficiency Level: Intermediate (B) in relevant technical work roles.
• Skills: Strong troubleshooting, communication, and organizational skills.
• SECRET clearance required; TOP SECRET/SCI eligibility for certain tasks.

Education/Certifications:

• Computing Environment Certifications such as Microsoft O365, Windows 10/11, and Server.

Benefits and Perks:

• Medical / Vision and Dental Plans
• Holiday and Personal Time Off Pay
• 401K 
• Life Insurance
• Education and Training Assistance Program (discussed during the onboarding process)
• Incentive Plans and Referral Bonuses
• Employee Assistance Programs

Subsidium, Inc is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to , , , , , status, protected veteran status, or any other characteristic protected by law. 
 

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ManTech seeks  a motivated, career and customer-oriented Project Specialist  to join our team onsite in Chesapeake, Virginia.  This is an onsite  position.

Responsibilities include but are not limited to:

• Provide proactive administrative support to ManTech's Project Management team

• Conduct project analysis and formal reporting on project metrics to include cost, schedule and performance

• Create and maintain integrated master schedule

• Conduct gap analysis to identify potential risks to projects based on available resources

• Ensure project management reporting is in compliance with company policy

• Serve as a resource to project managers in creating and monitoring project budgets and schedules

• Assist with cost estimation development and preparing cost performance estimates for planned work

Minimum Qualifications:

• High School Diploma and 3+ years of relevant experience

• Experience in Project Management related to IT systems

• Experience working with project budgets

• Experience with MS Excel and MS Powerpoint

Preferred Qualifications:

• Experience in leading analytical efforts on highly complex and mission specific operational problems

• Experience in directing and collaborating with technical teams on operational and/or developmental projects throughout the system life cycle (development of requirements to final delivery)

• Experience in MS Project,

Clearance Requirements:

• US Citizenship and active Secret security clearance

Physical Requirements:

• Must be able to remain in a stationary position 50%

• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer

• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.

JOB ANNOUNCEMENT — YELLOWHAB PART-TIME EDTECH SUPPORT SPECIALIST

LOCATION: Norfolk, Virginia

YELLOW’s MISSION

We will EVEN THE ODDS for all youth through education. We believe the pull of gravity should not change by zip code and that every child deserves an equal opportunity to thrive. YELLOW is a 501(c)(3) headquartered in Virginia Beach and serves children and families in the Hampton Roads community and beyond through a growing national footprint, working to transform education and teach for the future.

WHAT MAKES YELLOW DIFFERENT

We put youth at the center, surrounding them with an ecosystem of support to realize their unique potential and flourish. At YELLOW, our students see themselves, the world, and their futures through the lens of limitless possibility.

JOB SUMMARY

YELLOWHAB is seeking a tech-savvy and collaborative part-time EdTech Support Specialist to support teachers in integrating technology into instruction and aligning curriculum with our educational vision. This role helps create engaging, tech-enhanced classroom experiences while promoting YELLOW’s mission and values.

The specialist will assist with classroom technology use, manage the school’s technology inventory, troubleshoot basic tech issues, and recommend educational platforms that support innovative teaching. This position is ideal for someone passionate about helping educators use technology to deepen student learning.

VALUES

The Values of YELLOW guide our decisions and behaviors. They include:

Belonging: We are Human-Centered. We honor and respect the lived experiences that shape identities and strengthen self. We cultivate frameworks that center equity, empathy and collective solution-building to support our communities.

Critically Conscious: We are Catalysts. We are committed to collaborating with all stakeholders to recognize, analyze, and disrupt systems of inequity.

Culture of Creativity: We are Creators. We value diverse perspectives to collectively incubate, implement, and iterate ideas to keep pushing us toward innovation.

Community+: We are an Ecosystem. We believe the community is the classroom, where mutuality and genius is nurtured and legacies are built.

Future Forward: We are Galvanizers. We believe in sharing resources, thinking, and practices to provide sustainable solutions to local, national, and global challenges as we break the norms in learning and EVEN THE ODDS for future generations.

ROLES AND RESPONSIBILITIES

Technology Integration Support

Collaborate with teachers to design and implement dynamic, technology-enhanced learning experiences that reflect YELLOWHAB’s mission and values.

Support educators in effectively integrating digital tools, software, and platforms into their instructional practices.

Provide training, resources, and coaching on educational technologies that enhance teaching and learning.

Assist in the development of tech-infused instructional materials and lesson plans.

Curriculum Support

Help teachers select and implement curriculum resources that align with YELLOWHAB's educational goals and design principles.

Offer insights and recommendations on digital content and platforms that support student engagement and learning outcomes.

Assist in refining instructional materials to integrate meaningful and innovative use of technology.

Technical Assistance

Serve as the first point of contact for all technology-related inquiries from staff and students (including all school-wide technology platforms).

Troubleshoot and resolve hardware, software, and connectivity issues in a timely and supportive manner.

Maintain and manage the school’s technology inventory to ensure devices and digital resources are functional and accessible.

Keep an organized log of tech support requests and resolutions to identify trends and inform future improvements.

Professional Development

Support and assist in delivering professional development sessions and workshops focused on technology integration and best instructional practices.

Stay informed on emerging educational technologies and trends to provide ongoing, relevant support to educators.

Collaboration and Communication

Work closely with teachers, school leaders, and HQ staff to promote a tech-forward, innovative learning environment.

Provide timely recommendations to staff on new educational technology tools and platforms for classroom use.

Communicate effectively with all stakeholders about technology initiatives, instructional tools, and available support services.

QUALIFICATIONS

Associates or Bachelor’s degree or Technology Certification (in Education, Technology, Cybersecurity, or a related/applicable field preferred)

Previous experience EdTech or Technology Support settings, preferably in school or educational environment. • Experience in an educational setting, preferably with technology integration or teaching experience.

• Strong understanding of current educational technologies and best practices in digital learning.

Demonstrated commitment to equity, inclusion, and student-centered learning.

Strong organizational skills and attention to detail

Strong classroom management and organizational skills.

Excellent interpersonal and communication skills with the ability to engage effectively with students, staff, and parents

Proficiency in integrating technology into instruction

Ability to work flexible hours 14-20 hours per week

CHARACTERISTICS

Passionate about education and youth empowerment.

Innovative thinker and problem-solver.

Collaborative and team-oriented mindset.

Adaptable and open to feedback.

Committed to YELLOW’s mission and values.

Advocates for equal opportunities, recognizing that every child deserves an equal chance to thrive, regardless of zip code.

Dedicated to building an environment where students are surrounded by support and encouraged to see the world through the lens of limitless possibility.

HOW TO APPLY TO YELLOW

Email your cover letter and resume to Include the position you are applying for in the subject line. Applications will be reviewed on a rolling basis until the position is filled.

We are committed to creating a diverse work environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Learn more about YELLOW at

Primary Functions: 

• Provide troubleshooting assistance and problem resolution for computer systems in a variety of environments.

• Provide assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages. 

Education/Experience/Skills:

• High School diploma or GED

• Must be working towards one of the relevant certifications below or with COR approval complete a vendor/platform specific certification.

• Relevant Certification

• Professional Software Engineering Master (PSEM)

• Certified Software Development Professional (CSDP)

• COR Approved Platform Specific Certification

• Microsoft role-based certifications

• Microsoft Certified Applicable s Developer (MCAD)

• Microsoft Certified Database Administrator (MCDBA)

• CISCO Certified Network Professional (CCNP)

• CISCO Certified Design Professional (CCDP)

• Oracle Certified Professional (OCP)

• VMWare Certified Professional (VCP).

• One (1) year experience providing troubleshooting assistance and problem resolution for computer systems in a variety of environments.

• Experience providing assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages. 

• In lieu of experience, individual shall have completed 30 hrs. of postsecondary computer-related classes with a 3.0/4.0 cumulative GPA (resume to specify completed relevant courses).

What Your Experience Working for Us Will Be Like

Ask any of our employees and they will tell you SSI is a great place to work with an upbeat and positive culture. We take pride in our work to continuously improve on our performance in a manner that enhances the mission of the agencies we serve while expanding opportunities for our employees and our company.

About Synectic Solutions, Inc. (SSI)

Synectic Solutions, Inc. (SSI), is an award-winning, 20-year government contracting agency focused on the areas of logistics, engineering, management, and information technology. SSI is a growing organization committed to exceeding customer expectations, to continually improving all products, services, and processes, and to perform all work with the commitment to upholding the highest standards and ethics.

Ready to apply?

If this job sounds like a fit for you, then click on the ‘apply’ button below. Good luck!

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• Provide troubleshooting assistance and problem resolution for computer systems in a variety of environments.
• Provide assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages.

• High School diploma or GED
• Must be working towards one of the relevant certifications below or with COR approval complete a vendor/platform specific certification.
  • Relevant Certification
    • Professional Software Engineering Master (PSEM)
    • Certified Software Development Professional (CSDP)
  • COR Approved Platform Specific Certification
    • Microsoft role-based certifications
    • Microsoft Certified Applicable s Developer (MCAD)
    • Microsoft Certified Database Administrator (MCDBA)
    • CISCO Certified Network Professional (CCNP)
    • CISCO Certified Design Professional (CCDP)
    • Oracle Certified Professional (OCP)
    • VMWare Certified Professional (VCP).
• One (1) year experience providing troubleshooting assistance and problem resolution for computer systems in a variety of environments.
• Experience providing assistance and resolution for personal computers, mini/mainframe computers, client-servers as well Local Area Networks (LANs), Wide Area Networks (WANs), and web pages.
  • In lieu of experience, individual shall have completed 30 hrs. of postsecondary computer-related classes with a 3.0/4.0 cumulative GPA (resume to specify completed relevant courses).

Company Description

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. We provide infrastructure and professional services to leading technology providers, outsourcers, businesses of all sizes, and consumers. Headquartered in Billerica, MA.

Job Description

As a Senior Server Support Specialist, you will play a crucial role in maintaining and repairing a variety of client products. This position involves troubleshooting for desktops, laptops, Desk Side Support, ESF, and Servers. You will interact directly with clients to address their technical issues promptly and accurately.

Responsibilities

• Deliver exceptional customer support for designated equipment.
• Respond to client inquiries professionally.
• Manage and respond to all service calls within the established service level agreements.
• Achieve customer satisfaction criteria outlined in company guidelines.
• Complete all administrative tasks associated with service calls accurately.
• Maintain real-time reporting of activities as per company policies.
• Follow established guidelines for effective service delivery.
• Ensure asset control and inventory management through prompt equipment turnaround.
• Document and report all activities in a timely manner.
• Adhere to safety policies and guidelines on a daily basis.
• Be open to additional responsibilities as needed to meet business requirements.

Qualifications

Education and Experience:

• A technical school certification or equivalent and 0-2 years of relevant experience are typically required.
• Previous customer service experience is advantageous.

Certifications and Qualifications:

• Maintain all required OEM Certifications as per management direction.
• Possess knowledge of relevant software and hardware.
• Valid Driver's License and reliable transportation with valid registration and adequate insurance are necessary.

Skills:

• Strong communication skills regarding technical issues with clients.
• Willingness to travel to client locations.
• Ability to drive long distances, including occasional overnight assignments.
• Capable of lifting and moving computer equipment up to 50 lbs.
• Must have a basic repair tool kit.

Additional Information

Your information will be kept confidential in accordance with EEO guidelines.

Support SpecialistNights and/or Weekends Onsite | Norfolk, VAProfessionalism, excellent customer service, accuracy, and a team mentality are key for this position due to the content managed, fast-paced nature, and high visibility with the Client. As a Support Specialist, you will work individual.