121 IT Support jobs in Santa Clarita
Help Desk Support
Posted 16 days ago
Job Viewed
Job Description
Location: Mission Hills, CA / Tampa, FL / Orlando, FL
Job Type: Full Time- Visa Sponsorship not available
Salary: $60k (Including QPLC)
Work hours: Monday-Friday, 8 hour shift between 7:00am-6:00pm PST. After hours & weekend shift schedule required when requested. Shift flexibility is a requirement.
Responsibilities :
• Must have a valid driver's license, car insurance and dependable vehicle
• Provide In-Person Corporate office and clinic onsite support for end user IT desktop support services
• Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
• Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer
• Coordinates with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations
• Ensures proper ticket communication protocol including announcing arrival, work performed, status and departure
Tools/skills needed :
• Knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN and WAN
• Ability to problem-solve and resolve issues in a ticket management system in accordance with service level agreements
• Strong interpersonal skills and ability to coordinate/collaborate with other technical teams to resolve issues and determine problem resolution
Must have Skills :
End-user software and hardware support in a mid-to-large size enterprise. Experience includes operating system software, desktops, laptops, tablets, smart phones, printers, telephones and cabling environments
• 1 - 3 years of experience in desktop, laptop and smart phones troubleshooting.
• Experience with Android and Apple IOS support
• Must be able to lift up to 70 pounds
• You will be asked to perform this role in an office setting or other company location
Nice to have Skills:
• 2 years' experience in troubleshooting laptop and desktop issues in Enterprise Environment
• 2 years' experience Microsoft Software Office Suite
• Knowledge of Active Directory, Citrix, Microsoft SCCM
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Help Desk Support
Posted today
Job Viewed
Job Description
Location: Mission Hills, CA / Tampa, FL / Orlando, FL
Job Type: Full Time- Visa Sponsorship not available
Salary: $60k (Including QPLC)
Work hours: Monday-Friday, 8 hour shift between 7:00am-6:00pm PST. After hours & weekend shift schedule required when requested. Shift flexibility is a requirement.
Responsibilities :
•Must have a valid driver's license, car insurance and dependable vehicle
•Provide In-Person Corporate office and clinic onsite support for end user IT desktop support services
•Provide laptop and desktop support for Windows devices to include software installations and end user data migrations
•Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality, care and concern with each and every internal and external customer
•Coordinates with both internal IT resources and external vendors as needed on small-scale application and hardware upgrades or installations
•Ensures proper ticket communication protocol including announcing arrival, work performed, status and departure
Tools/skills needed :
•Knowledge of remote assistance tools, Active Directory, Citrix, VPN, LAN and WAN
•Ability to problem-solve and resolve issues in a ticket management system in accordance with service level agreements
•Strong interpersonal skills and ability to coordinate/collaborate with other technical teams to resolve issues and determine problem resolution
Must have Skills :
End-user software and hardware support in a mid-to-large size enterprise. Experience includes operating system software, desktops, laptops, tablets, smart phones, printers, telephones and cabling environments
•1 - 3 years of experience in desktop, laptop and smart phones troubleshooting.
•Experience with Android and Apple IOS support
• Must be able to lift up to 70 pounds
•You will be asked to perform this role in an office setting or other company location
Nice to have Skills:
•2 years' experience in troubleshooting laptop and desktop issues in Enterprise Environment
•2 years' experience Microsoft Software Office Suite
•Knowledge of Active Directory, Citrix, Microsoft SCCM
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Help Desk Support Analyst
Posted 16 days ago
Job Viewed
Job Description
Do you have a strong interest in technology? Are you self-motivated and a quick learner? If you flourish in a fast-paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, then our Technology team may well be just what you’re looking for.
Westlake Financial is the largest privately held auto finance company in the Nation.
We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).
With 30% YOY growth and assets of 24 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners. Our team is passionate about innovation, data-driven decision-making, and delivering exceptional results.
We take pride in providing online and onsite training to promote professional growth.
RESPONSIBILITIES:
- Responds to phone calls, emails and online tickets using Westlake’s ticket system
• Documents, tracks, and monitors problems to ensure a timely resolution
• Process new user setup and termination requests in required systems
• Process setup requests/changes in the Servicing System
• Troubleshoot and correct basic problems with multiple applications (either homegrown or through third-party vendors)
• Escalate requests to the appropriate team member as needed
• Update/modify existing reports
• Review system logs daily and escalate errors to appropriate team members as needed
• Log appropriate requests in vendors ticketing system
• Performs other duties as assigned
- Strong communication skills
• Strong organizational and problem-solving skills
• Multi-tasking ability
• Minimal weekend and evening support either on-call or on-site
• PC Hardware support
• Windows Management and troubleshooting experience
• Microsoft Windows 7 and any related certification are a plus
Bachelors PREFERRED
Pay Rate:
- $21 per hour
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Employee Loan Assistance
- Annual Flu Shot
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym (available in our Los Angeles, CA & Dallas,TX office)
- Rental Car Discounts, Dell Member Purchase Program
- UKG Wallet
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Help Desk Support Analyst
Posted 17 days ago
Job Viewed
Job Description
Do you have a strong interest in technology? Are you self-motivated and a quick learner? If you flourish in a fast-paced, results-oriented environment, if you want to achieve individual success within a "team first" organization, then our Technology team may well be just what you're looking for.
Westlake Financial is the largest privately held auto finance company in the Nation.
We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).
With 30% YOY growth and assets of 24 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners. Our team is passionate about innovation, data-driven decision-making, and delivering exceptional results.
We take pride in providing online and onsite training to promote professional growth.
RESPONSIBILITIES:
- Responds to phone calls, emails and online tickets using Westlake's ticket system
• Documents, tracks, and monitors problems to ensure a timely resolution
• Process new user setup and termination requests in required systems
• Process setup requests/changes in the Servicing System
• Troubleshoot and correct basic problems with multiple applications (either homegrown or through third-party vendors)
• Escalate requests to the appropriate team member as needed
• Update/modify existing reports
• Review system logs daily and escalate errors to appropriate team members as needed
• Log appropriate requests in vendors ticketing system
• Performs other duties as assigned
- Strong communication skills
• Strong organizational and problem-solving skills
• Multi-tasking ability
• Minimal weekend and evening support either on-call or on-site
• PC Hardware support
• Windows Management and troubleshooting experience
• Microsoft Windows 7 and any related certification are a plus
Bachelors PREFERRED
Pay Rate:
- $21 per hour
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Employee Loan Assistance
- Annual Flu Shot
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym (available in our Los Angeles, CA & Dallas,TX office)
- Rental Car Discounts, Dell Member Purchase Program
- UKG Wallet
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Help Desk Support Analyst
Posted today
Job Viewed
Job Description
Do you have a strong interest in technology? Are you self-motivated and a quick learner? If you flourish in a fast-paced, results-oriented environment, if you want to achieve individual success within a "team first" organization, then our Technology team may well be just what you're looking for.
Westlake Financial is the largest privately held auto finance company in the Nation.
We are committed to growing and strengthening our organization by hiring the people that make Westlake World (our culture) what it is. Through hiring the best fitting applicant and supporting our people in further developing their skills, we transition our Applicants into Westlake Warriors (our people).
With 30% YOY growth and assets of 24 Billion, we are always looking to acquire talented individuals as we expand our presence in the Auto Finance Industry. Westlake Financial believes in PEOPLE with the PURPOSE and PASSION to assist our more than 25,000 dealer partners. Our team is passionate about innovation, data-driven decision-making, and delivering exceptional results.
We take pride in providing online and onsite training to promote professional growth.
RESPONSIBILITIES:
- Responds to phone calls, emails and online tickets using Westlake's ticket system
•Documents, tracks, and monitors problems to ensure a timely resolution
•Process new user setup and termination requests in required systems
•Process setup requests/changes in the Servicing System
•Troubleshoot and correct basic problems with multiple applications (either homegrown or through third-party vendors)
•Escalate requests to the appropriate team member as needed
•Update/modify existing reports
•Review system logs daily and escalate errors to appropriate team members as needed
•Log appropriate requests in vendors ticketing system
•Performs other duties as assigned
- Strong communication skills
•Strong organizational and problem-solving skills
•Multi-tasking ability
•Minimal weekend and evening support either on-call or on-site
•PC Hardware support
•Windows Management and troubleshooting experience
•Microsoft Windows 7 and any related certification are a plus
Bachelors PREFERRED
Pay Rate:
- $21 per hour
- The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
- Medical, Dental, and Vision benefits
- Life Insurance and Long-term disability plans
- Flexible Spending Account
- 401K matching
- Employee Stock Ownership Program in a $18.2 Billion Company, plus company matching
- Wellness Programs
- Metro Tap Card and Metro-link Reimbursement (for Los Angeles, CA employees only)
- Career Path Opportunities
- Discounts on Parks, Museums, Movie Tickets, and Attractions
- Employee Loan Assistance
- Annual Flu Shot
- Paid Vacations Days
- Paid Sick days
- Paid holidays
- HGym (available in our Los Angeles, CA & Dallas,TX office)
- Rental Car Discounts, Dell Member Purchase Program
- UKG Wallet
ACKNOWLEDGMENTS
We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
We are an equal-opportunity employer and do not unlawfully discriminate in employment. No question on this application is used for the purpose of limiting or excluding any applicant from consideration for employment on a basis prohibited by local, state, or federal law. Equal access to employment, services, and programs is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Be The First To Know
About the latest It support Jobs in Santa Clarita !