Explore numerous IT job opportunities in Manager, Information Technology
Columbus, Ohio
GUILD ASSOCIATES
Posted today
Job Viewed
Job Description
Manager, Information Systems
Guild Associates, Inc. is looking for a Manager, Information Technology to join our team in our Dublin office. The Sys Admin will participate in Guild's IT support, management, and development efforts including cybersecurity, client and server infrastructure, networking, software applications, data, and user accounts.
The ideal candidate will have excellent time-management and communication skills which will enable him/her to collaborate well with various employees and leaders within the company. The IT Systems Administrator will share ownership of all technical issues with other department members.
Responsibilities
- Prioritize and respond to tickets, emails, calls, and messages, providing fast follow-up
- Troubleshoot and solve everyday technology problems
- Proactively monitor systems, identify potential troubles before they arise
- Stay up to date on current and innovative technologies and best practices
- Research, test, recommend, and install/implement new solutions
Configure, update, and secure a variety of systems on a scheduled basis
Ensure routine backups are completed and tested
- Configuration change documentation
- Asset management lifecycle, procurement, and recycling
- Management of IT Staff
- Development and maintenance of business relationships
Required Qualifications
- Proactive and positive mindset.
- Effective communication and customer service skills.
- Bachelor's degree in Information Technology, Cybersecurity, or related degree.
- Minimum 5 years technical experience.
- Broad understanding of Microsoft 365 for Business.
- Significant experience with Windows client/server infrastructure.
- Experience with Backup Management.
- Working knowledge of both wired and wireless network technologies.
Preferred Qualifications
- Experience using PowerShell scripting to automate tasks
- CompTIA A+, Network +, and Security +
- Knowledge of cybersecurity frameworks
- Mobile Device Management experience
- Excellent Troubleshooting skills
- Attention to Detail
- Desire to learn
Additional Information
- Occasional Overtime Required
- Occasional travel between buildings within 20-mile radius
Guild Associates is a company of diverse individuals. We value innovation, teamwork, and ambition. Whether we are problem-solving in the course of design or fine-tuning our manufacturing processes, we strive to create a superior product. If you enjoy challenges and take pride in a job well-done, this is the place for you We offer competitive wages and an excellent benefit package starting the first day of employment.
Guild Associates is an equal opportunity employer and will consider all candidates for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
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0
Information Technology Internship
43016 Dublin, Ohio
Cardinal Health
Posted 26 days ago
Job Viewed
Job Description
**Summer Internship Program Overview**
Cardinal Health's Summer Internship Program is a structured 10-12 week experience designed for undergraduate students who will be entering their senior year and are eager to make an impact. As an intern, you'll work on meaningful, business-critical projects that contribute to real outcomes while gaining exposure to the healthcare industry.
What you'll gain:
+ Hands-on experience through impactful projects
+ Exposure to Cardinal Health's business and culture
+ Development of leadership and professional skills
+ Networking opportunities with peers and leaders
+ A chance to interview for full-time roles upon successful completion
Who we're looking for:
+ Undergraduate students graduating between December 2026 and June 2027
+ Curious, driven, and eager to learn
+ Interested in a career in the healthcare industry
**Program Highlights**
Real-World Experience
Interns collaborate with Cardinal Health professionals, business partners, customers, and vendors on impactful projects and daily responsibilities. Each intern also serves on a planning committee to enhance leadership skills and concludes the summer by presenting their work to business leaders.
Professional Development
Interns participate in a formal mentoring program, connect with employees across the organization, and attend workshops to strengthen business acumen. The program also provides opportunities to explore full-time career paths.
Networking Opportunities
Through the Executive Speaker Series and various networking events, interns engage with senior leaders and build relationships with professionals across the company.
Community & Camaraderie
Interns participate in social, team-building, and community service events designed to build a strong peer network and enrich the overall internship experience.
**Job Description Summary**
**Location:** Dublin, Ohio
**Start Date:** May 18 or 26, 2026
**Hours:** Approximately 40 hours a week for a minimum of 10 weeks
_*Assistance with temporary housing is provided for students not local to the internship location._
As a **Information Technology Intern** , you could potentially support the organization in several of the following ways:
+ Translate business requirements into technical specifications
+ Create technical documentation and specifications for single system components
+ Administer project plans, budgets and other key deliverables for project managers
+ Participate in testing execution efforts
+ Collect data, perform basic needs analysis and effectively communicate results
+ Analyze data between multiple systems and make appropriate updates
+ Work with business and IT resources to resolve data quality issues
+ Test, monitor and review implemented solutions; perform analysis of collected data and communicate findings to appropriate parties
+ Other duties upon request
**Accountabilities in this role**
+ Analytical skills and attention to detail
+ Ability to interact effectively at all levels and across diverse cultures
+ Quality and results orientation with a proactive approach
+ Ability to prioritize requests effectively and understand importance and meet deadlines
+ Ability to work independently with moderate level of direction
+ Must be willing to adapt to shifting requirements or priorities
**Qualifications**
To be considered for the Cardinal Health Summer 2026 Internship Program, candidates should meet a combination of the following criteria:
+ Currently pursuing a bachelor's degree in Computer Engineering, Computer Science, MIS or a related field, preferred
+ Expected graduation between December 2026 and June 2027, preferred
+ Project management experience, preferred
+ Experience with various software and platforms, preferred
+ Demonstrated leadership, communication and analytical skills
+ Participation in extracurricular activities, community organizations and/or professional associations
+ Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
Please note, applicants may redact any age-related information.
**Anticipated hourly rate:** $24.00 per hour
**Bonus eligible:** No
**Benefits:** Medical, dental and vision coverage, Paid time off plan, Access to wages before pay day with myFlexPay
**Application window anticipated to close:** 02/28/2026 *if interested in opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
Cardinal Health's Summer Internship Program is a structured 10-12 week experience designed for undergraduate students who will be entering their senior year and are eager to make an impact. As an intern, you'll work on meaningful, business-critical projects that contribute to real outcomes while gaining exposure to the healthcare industry.
What you'll gain:
+ Hands-on experience through impactful projects
+ Exposure to Cardinal Health's business and culture
+ Development of leadership and professional skills
+ Networking opportunities with peers and leaders
+ A chance to interview for full-time roles upon successful completion
Who we're looking for:
+ Undergraduate students graduating between December 2026 and June 2027
+ Curious, driven, and eager to learn
+ Interested in a career in the healthcare industry
**Program Highlights**
Real-World Experience
Interns collaborate with Cardinal Health professionals, business partners, customers, and vendors on impactful projects and daily responsibilities. Each intern also serves on a planning committee to enhance leadership skills and concludes the summer by presenting their work to business leaders.
Professional Development
Interns participate in a formal mentoring program, connect with employees across the organization, and attend workshops to strengthen business acumen. The program also provides opportunities to explore full-time career paths.
Networking Opportunities
Through the Executive Speaker Series and various networking events, interns engage with senior leaders and build relationships with professionals across the company.
Community & Camaraderie
Interns participate in social, team-building, and community service events designed to build a strong peer network and enrich the overall internship experience.
**Job Description Summary**
**Location:** Dublin, Ohio
**Start Date:** May 18 or 26, 2026
**Hours:** Approximately 40 hours a week for a minimum of 10 weeks
_*Assistance with temporary housing is provided for students not local to the internship location._
As a **Information Technology Intern** , you could potentially support the organization in several of the following ways:
+ Translate business requirements into technical specifications
+ Create technical documentation and specifications for single system components
+ Administer project plans, budgets and other key deliverables for project managers
+ Participate in testing execution efforts
+ Collect data, perform basic needs analysis and effectively communicate results
+ Analyze data between multiple systems and make appropriate updates
+ Work with business and IT resources to resolve data quality issues
+ Test, monitor and review implemented solutions; perform analysis of collected data and communicate findings to appropriate parties
+ Other duties upon request
**Accountabilities in this role**
+ Analytical skills and attention to detail
+ Ability to interact effectively at all levels and across diverse cultures
+ Quality and results orientation with a proactive approach
+ Ability to prioritize requests effectively and understand importance and meet deadlines
+ Ability to work independently with moderate level of direction
+ Must be willing to adapt to shifting requirements or priorities
**Qualifications**
To be considered for the Cardinal Health Summer 2026 Internship Program, candidates should meet a combination of the following criteria:
+ Currently pursuing a bachelor's degree in Computer Engineering, Computer Science, MIS or a related field, preferred
+ Expected graduation between December 2026 and June 2027, preferred
+ Project management experience, preferred
+ Experience with various software and platforms, preferred
+ Demonstrated leadership, communication and analytical skills
+ Participation in extracurricular activities, community organizations and/or professional associations
+ Must have unlimited work authorization in the United States without the need for employer sponsorship, now or at any time in the future
Please note, applicants may redact any age-related information.
**Anticipated hourly rate:** $24.00 per hour
**Bonus eligible:** No
**Benefits:** Medical, dental and vision coverage, Paid time off plan, Access to wages before pay day with myFlexPay
**Application window anticipated to close:** 02/28/2026 *if interested in opportunity, please submit application as soon as possible.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (
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1
Vice President of Information Technology
Columbus, Ohio
GOSH
Posted today
Job Viewed
Job Description
Overview:
Title: Vice President of Information Technology (IT)
Reports to: COO
Who We Are
Gosh Enterprises is a dynamic, rapidly growing multi-brand organization overseeing:
- Charleys: 847+ units globally, known for the #1 Cheesesteak in the World
- BIBIBOP Asian Grill: 60+ unit Korean-inspired fast casual concept
- Lenny's Grill and Subs: 61+ unit Memphis-based chain serving premium deli and hot subs
- Charleys Kids Foundation: Nonprofit supporting at-risk children through food, education, and mentorship
- 58 Partners Foundation Church: Focused on building a generation of youth leaders
- Solar Planet: Solar field advisory and installation services
General Summary
The Vice President of Information Technology is a strategic and operational leader responsible for driving the vision, strategy, and execution of enterprise-wide technology solutions. This role oversees platforms that power the business across financial management, human capital management, supply chain, franchise operations, and data systems, while also leading "Office of the CIO" functions such as governance, project delivery, and IT financial management.
The VP of IT serves as both architect and operator, ensuring systems are reliable, secure, and scalable, while championing digital innovation that advances the company's long-term growth.
Essential Duties and Responsibilities
Enterprise Systems Leadership
- Lead delivery, integration, and lifecycle management of enterprise systems including ERP, HCM, supply chain, franchise, and data platforms.
- Act as strategic product owner and technology thought leader, advancing cloud-first, scalable architectures that serve enterprise and business-unit needs.
- Build structured migration roadmaps with predictable release cycles, balancing stability and innovation.
- Partner with senior executives to translate business needs into technology solutions that improve processes and unlock new capabilities.
- Cultivate strong vendor partnerships to maximize system performance, drive innovation, and optimize cost efficiency.
- Ensure data systems produce accurate, actionable insights that enable advanced analytics, business intelligence, and emerging AI applications.
- Oversee restaurant-level technology ecosystems (POS, kiosks, mobile, loyalty, delivery, drive-thru) to guarantee uptime, usability, and scalability.
- Collaborate with Operations, Marketing, and Finance to optimize guest-facing platforms (web, app, payments, loyalty).
- Lead cybersecurity initiatives tailored to QSR, ensuring PCI compliance, fraud prevention, and secure digital transactions.
Technology Delivery & Governance
- Establish disciplined release management practices to deliver predictable, transparent, and business-aligned technology rollouts.
- Maintain enterprise release calendars, capacity models, and project governance frameworks.
- Provide regular performance reporting, including benefit realization and departmental health, to executive leadership.
- Lead IT project managers and analysts, ensuring cross-functional alignment and accountability.
- Uphold technology standards, security protocols, disaster recovery readiness, and regulatory compliance (SOX, PCI, FTC).
- Champion technology adoption across the franchise system, driving consistent implementation and utilization of core platforms.
- Define KPIs and dashboards for restaurant and enterprise-level performance monitoring, tying IT outcomes directly to business results.
Financial & Administrative Leadership
- Direct IT budgeting, forecasting, and financial planning in partnership with Finance and Procurement.
- Manage technology investments and vendor contracts with a focus on lifecycle value and ROI.
- Oversee purchasing, invoice processing, and financial health reporting for the IT function.
- Build frameworks for capacity planning and resource optimization.
- Develop long-term capital and operating investment strategies for both corporate and franchise technology.
Team & Culture Leadership
- Build, lead, and inspire a high-performing IT organization with clear accountability, succession planning, and development opportunities.
- Foster a culture of innovation, collaboration, and continuous improvement.
- Mentor IT leaders and teams to stay ahead of emerging technologies and evolving business priorities.
Required Skills & Competencies
- Deep expertise in ERP and HCM systems, including large-scale migrations and integrations.
- Strong background in cloud architectures, data integration, BI/analytics, and AI-enabled solutions.
- Proven success implementing IT delivery frameworks (Agile, Waterfall, hybrid).
- Demonstrated ability to manage complex vendor ecosystems and high-value contracts.
- Exceptional leadership skills with a track record of scaling IT organizations.
- Executive communication and presentation skills with credibility at the C-suite level.
- Financial acumen in IT budgeting, forecasting, and cost optimization.
- Experience leading compliance and audit initiatives (SOX, PCI, FTC).
- Advanced knowledge of cybersecurity practices for high-volume QSR or retail environments.
Qualifications
- 10+ years of progressive IT leadership experience, including at least 5 years in a senior or executive role.
- Proven success leading IT in multi-unit QSR, retail, or franchise-based organizations of 500+ locations.
- Direct experience managing enterprise systems and IT financial operations at scale.
- Background in hospitality, retail, or multi-unit consumer businesses strongly preferred.
- Bachelor's degree in Computer Science, Information Systems, or related field required; MBA preferred.
Total Rewards
- Competitive salary + bonus
- Health, dental, and vision insurance
- 401(k)
- Paid vacation and personal days
- Short-term disability and voluntary life insurance
- Tuition and wellness reimbursement
- Ongoing professional development
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2
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
43212 Upper Arlington, Ohio
EY
Posted 12 days ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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3
Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager
43201 Columbus, Ohio
EY
Posted 12 days ago
Job Viewed
Job Description
Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets.
Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow.
EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories.
EY provides equal employment opportunities to applicants and employees without regard to race, color, religion, age, sex, sexual orientation, gender identity/expression, pregnancy, genetic information, national origin, protected veteran status, disability status, or any other legally protected basis, including arrest and conviction records, in accordance with applicable law.
EY is committed to providing reasonable accommodation to qualified individuals with disabilities including veterans with disabilities. If you have a disability and either need assistance applying online or need to request an accommodation during any part of the application process, please call 1-800-EY-HELP3, select Option 2 for candidate related inquiries, then select Option 1 for candidate queries and finally select Option 2 for candidates with an inquiry which will route you to EY's Talent Shared Services Team (TSS) or email the TSS at .
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