17 Management Roles jobs in Dallas

The Global Real Estate (GRE) Finance team sits within the Chief Administrative Office Finance team. It is comprised of finance professionals across the globe who are accountable for managing both the expense & capital components of the GRE function, ensuring a sound control environment, measuring performance, providing value-adding analyses, and presenting information and ideas to senior management within Global Real Estate, to the major lines of business, and to the various Firm-wide finance teams who roll up the results of the entire Corporation.

Job Summary

As a Financial Analysis, Senior Associate within the GRE Finance team, you will have the opportunity to work with other highly motivated team members in transforming the finance function into a connected, forward-looking organization that promotes strategic decision making of the business. The team covers all aspects of the Firm's real estate portfolio including, but not limited to, space management, property management, lease administration, design & construction, and sustainability projects. This role offers high visibility across GRE and exposure to the Chief Financial Officer of the business, as well as the opportunity to work closely with a wide variety of stakeholders and senior business leads.

Job Responsibilities

• Develop strong working relationships with the Americas regional teams in planning, reporting and analysis of financials
• Prepare presentations for the Office Head Executive, including quarterly and annual business reviews
• Analyze variances, trends, risks and opportunities, performance against budget/forecast/targets, key business drivers and sensitivities
• Assist in the development of management reporting and improve the financial reporting and business analysis framework
• Support ad-hoc financial analysis in support of key functional areas of the business and opportunities to scale efficiencies
• Partner with accounting and the GRE functions (e.g., lease administration, economic incentives group, space & location strategy, design & construction) to ensure accuracy of financial forecasts

Required qualifications, capabilities and skills

• Bachelor's degree in business related discipline
• 5 years of experience in real estate, finance and/or accounting experience
• Working knowledge of Alteryx and Microsoft Office suite, with proficiency in Excel and Powerpoint
• Prior experience or innate interest in the Real Estate asset class
• Sound judgment and independent decision making are required
• Ability to analyze data, process information and work under minimal supervision
• Ability to think outside of the box, identify problems & find cost efficient solutions
• Ability to maintain composure in a fast-paced environment and prioritize projects accordingly
• Communication skills - Ability to communicate succinctly and efficiently, comfortable interacting with senior business/Corporate leaders
• Organizational ability - Ability to handle numerous deliverables simultaneously, many with critical deadlines. Candidate must be comfortable with frequently changing priorities

Preferred qualifications, capabilities and skills

• CPA preferred but not required

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Financial and Business Management role offers the opportunity to drive strategic initiatives and financial planning for organizational growth. Join us to leverage analytical skills and business acumen in a dynamic environment, contributing to impactful decision-making and operational excellence.
As a Business Finance Manager within our regional team, you will have the exciting opportunity to support our regional agenda and local markets. You will work closely with our local team in Plano, TX, as well as regional and local market teams across the Americas. Your role will involve frequent interaction with management and front office advisors in a fast-paced team environment, and you will be accountable for broader regional projects. This role provides a unique opportunity to serve within four main channels: Strategic Planning, Finance Management, Sales Management, and Project Management.
**Job Responsibilities:**
+ Partner with regional Chief Finance Officers and Market Manager(s) to develop strategic market plans
+ Develop and present strategic insights about the market and align with market goals and objectives to priorities and initiatives
+ Act as a thought partner to Market Mangers on key business decision
+ Conduct analyses from financials to understand business goals to identify opportunities to improve business results
+ Participate in the month-end close process with the broader WM finance team and research and resolve data issues
+ Partner with regional Chief Finance Officers to prepare for business reviews with senior management
+ Run disciplined expense management and markets
+ Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders
+ Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
+ Work with Market Managers to assess talent, using data analytics and metric and develop and maintain robust sales management processes for Market Manager
+ Run ongoing enhancements and modifications to internal sales management processes
**Required qualifications, capabilities, and skills:**
+ Bachelor's degree in Business Administration, Finance/Accounting, or Engineering
+ Intermediate to advanced level ability expected in MS Office (Excel, Access, PowerPoint, Pivot Tables, Nesting formulas)
+ Exceptional analytical skills with ability to synthesize data to make acute business decisions, attention to detail is a must with continuous focus on design excellence
+ Proven experience delivering timely, high quality presentations and/or reporting for various projects with competing priorities
+ Demonstrated ability in dealing with different stakeholder groups and driving the agenda/plan/change management
+ Capable of exercising leadership; willing to make challenging decisions
**Preferred qualifications, capabilities, and skills:**
+ High energy, proactive, strategic thinker with excellent ability to solve issues and conflicts
+ Excellent written and oral communication, strong time management and prioritization skills
+ Able to work in a dual matrix reporting environment and ability to partner with multiple stakeholders
+ Willingness to travel (limited)
+ 6+ years of relevant experience preferred
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Our Financial and Business Management role offers the opportunity to drive strategic initiatives and financial planning for organizational growth. Join us to leverage analytical skills and business acumen in a dynamic environment, contributing to impactful decision-making and operational excellence.

As a Business Finance Manager within our regional team, you will have the exciting opportunity to support our regional agenda and local markets. You will work closely with our local team in Plano, TX, as well as regional and local market teams across the Americas. Your role will involve frequent interaction with management and front office advisors in a fast-paced team environment, and you will be accountable for broader regional projects. This role provides a unique opportunity to serve within four main channels: Strategic Planning, Finance Management, Sales Management, and Project Management.

Job Responsibilities:

• Partner with regional Chief Finance Officers and Market Manager(s) to develop strategic market plans
• Develop and present strategic insights about the market and align with market goals and objectives to priorities and initiatives
• Act as a thought partner to Market Mangers on key business decision
• Conduct analyses from financials to understand business goals to identify opportunities to improve business results
• Participate in the month-end close process with the broader WM finance team and research and resolve data issues
• Partner with regional Chief Finance Officers to prepare for business reviews with senior management
• Run disciplined expense management and markets
• Provide a high level of responsiveness to executive ad-hoc requests related to results, presentation development, and analysis to key stakeholders
• Organize complex information in a strategic and compelling way, demonstrating strong design acumen and expertise in Excel and PowerPoint techniques. Develop mock-ups quickly and iteratively for management presentations, reports, and dashboards
• Work with Market Managers to assess talent, using data analytics and metric and develop and maintain robust sales management processes for Market Manager
• Run ongoing enhancements and modifications to internal sales management processes

Required qualifications, capabilities, and skills:

• Bachelor's degree in Business Administration, Finance/Accounting, or Engineering
• Intermediate to advanced level ability expected in MS Office (Excel, Access, PowerPoint, Pivot Tables, Nesting formulas)
• Exceptional analytical skills with ability to synthesize data to make acute business decisions, attention to detail is a must with continuous focus on design excellence
• Proven experience delivering timely, high quality presentations and/or reporting for various projects with competing priorities
• Demonstrated ability in dealing with different stakeholder groups and driving the agenda/plan/change management
• Capable of exercising leadership; willing to make challenging decisions

Preferred qualifications, capabilities, and skills:

• High energy, proactive, strategic thinker with excellent ability to solve issues and conflicts
• Excellent written and oral communication, strong time management and prioritization skills
• Able to work in a dual matrix reporting environment and ability to partner with multiple stakeholders
• Willingness to travel (limited)
• 6+ years of relevant experience preferred

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Join JPMorgan Chase as a Vice President in the Commercial Bank's Innovation Economy Business Management team, where you'll promote strategic growth and optimize performance for business leaders. This role is crucial in expanding our Global Innovation Economy business, which includes the entire Venture Capital ecosystem. You'll support early and growth stage companies in Technology, Disruptive Commerce, Internet, Life Sciences, and Healthcare Technology sectors. Be a key player in helping our clients succeed and making a positive impact in our communities.
As a Vice President in the Commercial Bank's Innovation Economy Business Management team, you will work directly with Industry Managers and internal stakeholders, fostering partnerships that promote strategic initiatives within the industries, such as our Technology team, while contributing to the broader Innovation Economy business. You will apply your strategic vision and influence to collaborate with internal stakeholders and promote business goals. If you're ready to make an impact and thrive in a fast-paced environment, we want to hear from you!
**Job Responsibilities**
+ Lead and support strategic initiatives within assigned focus areas of the Innovation Economy (e.g., Technology) through active collaboration with Industry Managers.
+ Provide business insights through data-driven trend analysis with effective storytelling, message clarity, and analysis visualization to optimize performance and achieve IE growth objectives.
+ Communicate key business metrics and their importance, both financial and non-financial, to support data-driven decision-making.
+ Apply strategic thought leadership skills to spearhead initiatives, develop business cases, and evaluate potential new opportunities aligned to senior leader priorities.
+ Respond promptly to executive requests, delivering high-quality program management, presentation development, and business analysis.
+ Collaborate with internal partners to enhance products and streamline processes impacting the sales organization.
+ Communicate effectively with key business partners to understand projects and drive next steps through effective project management.
+ Identify key business risks and drive resolution of mitigating controls.
**Required Qualifications, Capabilities, and Skills**
+ Bachelor's degree in Business, Finance, Economics, or other related area.
+ 7+ years of experience in business management, management consulting, or chief of staff roles.
+ Strong analytical skills with the ability to interpret complex data and provide actionable insights.
+ Proficiency in software and digital tools such as MS Office (PowerPoint and Excel), analytics automation platforms (e.g., Alteryx), and business intelligence / data visualization tools (e.g., Qlik).
+ Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
+ Proven experience delivering timely, high-quality presentations and/or reporting for various projects and stakeholders.
+ Demonstrated intellectual curiosity and a proactive approach to learning and problem-solving , with a focus on innovative thinking and driving change to achieve strategic goals.
+ Proven ability to effectively engage with diverse stakeholder groups, leveraging strong communication skills to inspire collaboration and drive initiatives that achieve strategic objectives.
+ Demonstrated capability to navigate and clarify ambiguous requests, effectively managing upward relationships to ensure strategic alignment and structured execution.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Strong organizational skills with attention to detail and the ability to manage multiple priorities.
**Preferred Qualifications, Capabilities, and Skills**
+ Experience with the Innovation Economy ecosystem, including Venture Capital or startups across Technology, Life Sciences, and/or Healthcare Services.
+ Knowledge of project management methodologies and tools, such as Agile or Scrum.
+ Experience in developing and implementing data infrastructure solutions for business management, reporting, or intelligence purposes.
+ Understanding of financial metrics and performance indicators relevant to commercial banking and the innovation economy.
+ Ability to quickly adapt to new technologies and tools in a fast-paced environment.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $128,250.00 - $210,000.00 / year

Join JPMorgan Chase as a Vice President in the Commercial Bank's Innovation Economy Business Management team, where you'll promote strategic growth and optimize performance for business leaders. This role is crucial in expanding our Global Innovation Economy business, which includes the entire Venture Capital ecosystem. You'll support early and growth stage companies in Technology, Disruptive Commerce, Internet, Life Sciences, and Healthcare Technology sectors. Be a key player in helping our clients succeed and making a positive impact in our communities.

As a Vice President in the Commercial Bank's Innovation Economy Business Management team, you will work directly with Industry Managers and internal stakeholders, fostering partnerships that promote strategic initiatives within the industries, such as our Technology team, while contributing to the broader Innovation Economy business. You will apply your strategic vision and influence to collaborate with internal stakeholders and promote business goals. If you're ready to make an impact and thrive in a fast-paced environment, we want to hear from you!

Job Responsibilities

• Lead and support strategic initiatives within assigned focus areas of the Innovation Economy (e.g., Technology) through active collaboration with Industry Managers.
• Provide business insights through data-driven trend analysis with effective storytelling, message clarity, and analysis visualization to optimize performance and achieve IE growth objectives.
• Communicate key business metrics and their importance, both financial and non-financial, to support data-driven decision-making.
• Apply strategic thought leadership skills to spearhead initiatives, develop business cases, and evaluate potential new opportunities aligned to senior leader priorities.
• Respond promptly to executive requests, delivering high-quality program management, presentation development, and business analysis.
• Collaborate with internal partners to enhance products and streamline processes impacting the sales organization.
• Communicate effectively with key business partners to understand projects and drive next steps through effective project management.
• Identify key business risks and drive resolution of mitigating controls.

Required Qualifications, Capabilities, and Skills

• Bachelor's degree in Business, Finance, Economics, or other related area.
• 7+ years of experience in business management, management consulting, or chief of staff roles.
• Strong analytical skills with the ability to interpret complex data and provide actionable insights.
• Proficiency in software and digital tools such as MS Office (PowerPoint and Excel), analytics automation platforms (e.g., Alteryx), and business intelligence / data visualization tools (e.g., Qlik).
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly.
• Proven experience delivering timely, high-quality presentations and/or reporting for various projects and stakeholders.
• Demonstrated intellectual curiosity and a proactive approach to learning and problem-solving , with a focus on innovative thinking and driving change to achieve strategic goals.
• Proven ability to effectively engage with diverse stakeholder groups, leveraging strong communication skills to inspire collaboration and drive initiatives that achieve strategic objectives.
• Demonstrated capability to navigate and clarify ambiguous requests, effectively managing upward relationships to ensure strategic alignment and structured execution.
• Ability to work independently and collaboratively in a fast-paced environment.
• Strong organizational skills with attention to detail and the ability to manage multiple priorities.

Preferred Qualifications, Capabilities, and Skills

• Experience with the Innovation Economy ecosystem, including Venture Capital or startups across Technology, Life Sciences, and/or Healthcare Services.
• Knowledge of project management methodologies and tools, such as Agile or Scrum.
• Experience in developing and implementing data infrastructure solutions for business management, reporting, or intelligence purposes.
• Understanding of financial metrics and performance indicators relevant to commercial banking and the innovation economy.
• Ability to quickly adapt to new technologies and tools in a fast-paced environment.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

Base Pay/Salary
Jersey City,NJ $128,250.00 - $190,000.00 / year

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today, ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.
What you get to do in this role:
Be the connective tissue between employee journeys and the platforms that power them.
This role brings Global People's voice and vision to life through platform capabilities like AI, My ServiceNow, and My Assist while empowering all employee experience products to scale more consistently and intelligently.
The Senior Director, Platform Business Product Management (BPM) serves as Global People's (GP) end-to-end product leader and strategic counterpart for shared employee experience capabilities including AI-powered interactions, portal (My ServiceNow), search and assistant (My Assist).
In partnership with Success, Technology, Experience, and Platform (STEP) and Digital Technology (DT), this role ensures that these capabilities are optimized for employee value, used consistently across lifecycle journeys, and aligned with the GP's strategic intent.
**Own the Platform BPM Vision for People Experience**
+ Define and execute a bold, forward-looking product vision for the shared platform capabilities that power internal employee experiences with a focus on AI-powered interactions, portal (My ServiceNow) and enterprise search and digital assistance (My Assist).
+ Serve as the end-to-end experience owner for these internal-facing capabilities, partnering with COEs as they define the "what and why", then owning "how and when" with design, technical product management and engineering teams.
+ Ensure every aspect of platform product development reflects ServiceNow's AI-first approach and commitment to the People Pact.
**Act as the Global People Team's Platform Translator and Integrator**
+ Co-own the product and experience roadmap in partnership with STEP and DT, aligning GP priorities with technical feasibility and sequencing. Collaborate to ensure the platform is both scalable and continuously improving based on real-world employee needs.
+ Translate GP goals and journey-level strategies into actionable platform product requirements and outcomes.
+ Partner with vertical Business Product Managers (e.g., Talent Acquisition, Total Rewards, Learning and Development, People Analytics, People Services) to ensure their roadmaps integrate the right platform-powered features emphasizing reuse, scale, and cross-journey consistency.
**Scale Platform Capability Adoption Across Global People & ServiceNow Employees**
+ Coach, enable, and empower vertical GP Business Product Managers to make the most of shared platform capabilities delivering AI and assistant-based experiences that are consistent, intuitive, and high-impact.
+ Develop enablement assets in alignment with DT guidance including reusable templates, integration standards, and design patterns to ensure consistent and efficient development across GP Business Product teams.
+ Lead shared planning and governance rituals that align product teams around common milestones, maturity goals, and platform best practices.
**Steward Data, Trust, and Responsible AI Use**
+ Influence platform data strategies and AI feature development by representing GP's use cases, constraints, and values in tight coordination with the technical and data owners in DT and the enterprise AI team.
+ Partner with People Analytics and ServiceNow Data & Analytics, and AI teams to ensure all platform features are grounded in trusted, governed, and well-instrumented data.
+ Champion responsible AI design principles including transparency, consent, feedback loops, and human-in-the-loop experiences where appropriate.
+ Define instrumentation strategies that allow teams to continuously improve personalization, performance, and satisfaction across platform use cases.
**Lead Through Influence and Platform Value Realization**
+ Act as a thought leader and connector across the GP, DT, and STEP organizations communicating a compelling vision for how shared capabilities can transform the employee experience.
+ Champion the GP team's role as "Customer Zero" showcasing internal excellence in using the Now Platform to serve our own employees.
+ Establish and track measurable indicators of success spanning cross-journey consistency, AI assistant adoption (i.e. contributing to AI Control Tower tracking), employee satisfaction, and platform reuse across GP.
+ Help define joint platform operating rhythms and governance between GP and DT including intake, prioritization, retrospectives, and KPI review to ensure shared success.
**Success Metrics**
+ Agentic enablement of the GP team; capacity savings that result.
+ Usage of My ServiceNow and My Assist.
+ Undisputed "Customer Zero"
**To be successful in this role you have:**
+ Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.
+ 10+ years of Product Management experience spanning both business-focused (strategy, UX, stakeholder influence) and technical (platform, APIs, architecture) domains.
+ A proven track record of leading platform business product strategy and delivery across multiple internal-facing products or user journeys.
+ Deep understanding of AI/ML application in enterprise environments, including assistants, recommendations, search, and orchestration layers.
+ Experience navigating federated or domain-led organizations, especially across employee experience, HR, or shared service functions.
+ Demonstrated empathy for internal users from employees and people leaders to HR and support teams and passion for solving experience fragmentation.
+ A history of aligning executives, engineering, design, and analytics stakeholders around a shared platform strategy and product roadmap.
+ Fluency in systems thinking and the ability to move seamlessly between strategic storytelling and technical tradeoffs.
+ A strong bias for action, agile delivery orientation, and unwavering commitment to quality and impact.
JV20
**Work Personas**
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here ( . To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
**Equal Opportunity Employer**
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
**Accommodations**
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact for assistance.
**Export Control Regulations**
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license.

**About this role:**
Wells Fargo is seeking a Small Business Banking Relationship Management Director in Business Banking as part of Consumer and Small Business Banking.
This role leads a centralized and in-market team focused on deepening relationships with Business Banking customers (annual sales of $500K-$25MM) through exceptional sales, service and risk management. Responsibilities include team leadership, hiring, coaching, performance management, and ensuring regulatory compliance. The director will also collaborate with product partners and credit teams to drive alignment and success.
Learn more about the career areas and lines of business at wellsfargojobs.com ( .
**In this role, you will:**
+ Manage and develop a team to meet the objectives of our expanding business by partnering with various business teams to develop and implement business strategies
+ Enhance and grow the business by increasing growth opportunities, market share and wallet share of customer's total financial service needs
+ Identify and recommend opportunities for process improvement and risk control development
+ Lead team to effectively assess customer needs and provide solutions to meet business objectives
+ Collaborate and consult with peers, colleagues, and multiple level managers to ensure we provide the full range of business product solutions
+ Manage allocation of people and financial resources for Business Banking Relationship Management
+ Develop and guide a culture of talent development and performance to meet business objectives and strategy within Business Banking functional area
+ Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing, and developing, driving performance management to ensure business goals are met
+ This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
**Required Qualifications:**
+ 8+ years of Small Business Banking Relationship Management leadership experience, or equivalent experience demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 4+ years of management or leadership experience
**Desired Qualifications:**
+ Knowledge and understanding of business banking: relationship management, acquisition, credit, deposits, treasury management, merchant service, foreign exchange and payroll services
+ Proven leadership experience in Business Relationship Management and banking, with a strong track record of building and leading high performing teams
+ Experience with developing and executing business vision, strategies, and goals
+ Ability to influence, partner, and negotiate with senior business leaders to gain commitment to accomplish business goals
+ Demonstrated executive presence with the ability to influence, engage, and communicate effectively with senior leaders and stakeholders
+ Commercial credit or business credit underwriting experience
+ Knowledge and understanding of Small Business Lending Operations products and services
**Job Expectations:**
+ Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
+ This position is not eligible for Visa sponsorship
+ This position will require onsite presence at one of the locations listed below in a hybrid work schedule
+ Ability to travel up to 20% of the time.
This position is not eligible for Visa sponsorship.
**Posting Location(s):**
+ 401 Las Colinas Blvd W Bldg B - Irving, Texas 75039
Required location listed.
**Posting End Date:**
30 Sep 2025
**_*Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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**Req Number:** R-

**Job Title:** Service Management Consultant - ServiceNow Business Analyst
**Location: Chicago, IL; Atlanta, GA; NY, NY; Dallas, TX; Houston, TX; Bridgewater, NJ**
**Travel:** 25%
**Job Description:**
The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions.
**Key Responsibilities :**
Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements .
Translate complex technical specifications into business logic and vice versa.
Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements.
Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.
Document enhancement requests and technical specifications.
Maintain clear communication with stakeholders regarding status updates and feasibility assessments.
Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives.
Support UAT sessions and training for various client personas.
Agile & Delivery Support Write user stories to be configured by technical developers.
Work within Agile frameworks to support sprint planning and execution.
Proactively identify risks, issues, and blockers and communicate through appropriate channels.
Ensure deliverables are complete, consistent, and aligned with customer expectations.
**Required Qualifications:**
Bachelor's degree in Computer Science, Information Systems, or related field.
3 years of experience as a Business Analyst or Product Specialist in ServiceNow environments.
ITIL Foundation Certification (v4). Strong oral and written communication skills.
Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.
**Preferred Qualifications:**
Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC).
Familiarity with Common Services Data Model and Strategic Portfolio Management.
Ability to work independently and manage multiple priorities.
Key Competencies
Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Infrastructure_
**Organization:** _CIS US P&C_
**Title:** _Service Management Consultant - ServiceNow Business Analyst_
**Location:** _IL-Chicago_
**Requisition ID:** _ _
**Other Locations:** _US-NJ-Bridgewater, US-GA-Atlanta, US-TX-Houston, US-NY-New York, US-TX-Dallas_

**Job Title:** Service Management Consultant - ServiceNow Business Analyst
**Location:** **Chicago, IL; Houston, TX; Dallas, TX; NY, NY; New Jersey near NY City area; Atlanta, GA**
**Travel:** 25%
**Job Description:**
The ServiceNow Business Analyst (BA) plays a critical role in bridging business needs with technical capabilities on the ServiceNow platform. This client-facing role involves gathering requirements, facilitating workshops, translating business logic into technical specifications, and supporting the implementation of ServiceNow solutions.
**Key Responsibilities :**
Requirements Gathering & Analysis Lead workshops to collect and document business and technical requirements .
Translate complex technical specifications into business logic and vice versa.
Collaborate with stakeholders to evaluate ServiceNow capabilities and enhancements.
Documentation & Communication Create user stories, process guides, end-user documentation, and playbooks.
Document enhancement requests and technical specifications.
Maintain clear communication with stakeholders regarding status updates and feasibility assessments.
Platform Expertise & Collaboration Maintain deep knowledge of ServiceNow modules including IT Workflows, CRM Workflows, HRSD, Security & Risk, AI, etc. Partner with ServiceNow developers and provisioning analysts to ensure alignment of business and technical objectives.
Support UAT sessions and training for various client personas.
Agile & Delivery Support Write user stories to be configured by technical developers.
Work within Agile frameworks to support sprint planning and execution.
Proactively identify risks, issues, and blockers and communicate through appropriate channels.
Ensure deliverables are complete, consistent, and aligned with customer expectations.
**Required Qualifications:**
Bachelor's degree in Computer Science, Information Systems, or related field.
3 years of experience as a Business Analyst or Product Specialist in ServiceNow environments.
ITIL Foundation Certification (v4). Strong oral and written communication skills.
Proficiency in Agile lifecycle and tools like ServiceNow Docs and NowCreate.
**Preferred Qualifications:**
Experience with multiple ServiceNow applications (e.g., ITSM, HRSD, CSM, GRC).
Familiarity with Common Services Data Model and Strategic Portfolio Management.
Ability to work independently and manage multiple priorities.
Key Competencies
Business process reengineering Technical and functional documentation Stakeholder engagement Agile delivery and sprint planning ServiceNow platform knowledge Workshop facilitation and training
**Life at Capgemini**
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
+ Flexible work
+ Healthcare including dental, vision, mental health, and well-being programs
+ Financial well-being programs such as 401(k) and Employee Share Ownership Plan
+ Paid time off and paid holidays
+ Paid parental leave
+ Family building benefits like adoption assistance, surrogacy, and cryopreservation
+ Social well-being benefits like subsidized back-up child/elder care and tutoring
+ Mentoring, coaching and learning programs
+ Employee Resource Groups
+ Disaster Relief
**About Capgemini**
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to
engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2024 global revenues of 22.1 billion.
Get the future you want | is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.
Capgemini is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini.
**Job:** _Infrastructure_
**Organization:** _CIS US P&C_
**Title:** _Service Management Consultant - ServiceNow Business Analyst_
**Location:** _IL-Chicago_
**Requisition ID:** _ _
**Other Locations:** _US-NJ-Bridgewater, US-GA-Atlanta, US-TX-Houston, US-NY-New York, US-TX-Dallas_