32 Manufacturing jobs in Boise

**Our vision is to transform how the world uses information to enrich life for** **_all_** **.**
Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.
Responsible for understanding and driving improvements to operational performance using in-depth knowledge of Industrial engineering concepts such as production line management techniques and theories and understanding of Manufacturing Science (scheduling, inventory management, capacity planning) to improve production metrics and line performance. Ensure compliance of safety training and conduct all work in adherence with Micron and Technology Development (TD) safety and quality policies. Implement all safety and environmental procedures to ensure compliance with applicable regulations. Report all safety-related concerns or problems immediately to the appropriate individual (Emergency Response Team, Supervision, etc.). Perform safety audits and submit report on safety and quality issues. Collaborate with key stakeholders to develop applications to continuously improve production metrics. Identify and provide process manufacturing solutions to fab performance gaps to diverse audiences Collaborate with the area Engineering and Operations teams to keep updated on area issues, priorities and projects and provide updates on key manufacturing projects. Drive the collection of new technical process data and the refinement of existing data sources. Design and coordinate manufacturing and operational improvement projects with other engineering departments. Provide inventory control support and cycle-time improvement processes. Establish operational business processes and procedures that are deployed across Fab 4 and in some cases globally, collaborating with the other engineering and technical teams. Lead process implementation projects, including the identification of task requirements and milestones. Prioritize manufacturing process work tasks effectively to meet commitments and identify opportunities for improvements. Develop best practices, reports, dashboards, and other data visualizations. Apply industrial engineering concepts to line management, capacity analysis, scheduling and production planning. Analyze and evaluate manufacturing line performance and identify opportunities for improvement Identify methodologies and tools to better predict and track manufacturing key line performance indicators. Provide process cycle time targets, WIP Limits, wafer delivery plans and other operational measures while tracking performance to plan Benchmark with other Micron sites and the industry in general to leverage best-known methods (BKMs). Identify, develop, propose, and implement effective plans to improve overall process efficiency.
May telecommute from home part-time.
Employer will accept a Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Production Operations Management (POM) Computer Science, or related field.
Position also requires:
1. Semiconductor manufacturing processes capacity planning, automation, scheduling, cycle time, and manufacturing efficiency.
2. Ability to identify, develop, propose, and implement effective plans to improve overall efficiency.
3. SQL, Python, Tableau, and Power Bi.
4. Production line management techniques and theories.
As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future. We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget. Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave. Additionally, Micron benefits include a robust paid time-off program and paid holidays. For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits .
Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
To learn about your **right to work click here. ( learn more about Micron, please visit **micron.com/careers**
For US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron's People Organization at or 1- (select option #3)
Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.
Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.

On this team we are responsible for monitoring, sustaining, and improving the equipment in our assigned area, while working in partnership with Shift Operations team members, area equipment engineers and tool vendors! We monitor tool performance, schedule and perform preventative maintenance on assigned tool sets, and use mechanical, electronic and PC/software skills to repair equipment issues.
F4 Manufacturing Technicians contribute to cycle time reduction by facilitating product movement, keeping lot mean time at step (MTAS) low and including advanced support tasks. The area MT is the first responder on area inefficiencies, i.e. lots not tracking/staging, data not down loading, tool lockups, and lot processed verification. The MT utilizes production planning reports to review historical workstation performance and identify areas for improvement.
**Responsibilities:**
+ Completes all required safety training and conducting all work in accordance with safety policies
+ Demonstrates expertise in completing area routine operations to ensure productivity needs are accomplished
+ Identifies chronic area inefficiencies and works on resolving them through CIP, area suggestion or training
+ Resolves or escalate lot issues in Special Work Requests (SWR), GeRM, MTAS lots Reviews Prod/Dev hold lots and prioritizes what can be resolved and escalates as necessary
+ Updates or helps create procedures to align with area practices and to support training
**Required Qualifications & Skills:**
+ Demonstrated knowledge of statistics, Algebra, and English coursework (college level)
+ Basic understanding of Microsoft Office, including: Outlook, Word, PowerPoint, OneNote, and Excel
+ Proven ability to troubleshoot basic problems and identify and resolve root causes
+ The willingness and ability to work any shift, which includes 12 hour shifts, weekends, nights, and holidays
**Preferred Qualifications and Experience:**
+ Two-year industry related associates degree; working towards a STEM related degree; or equivalent military training and experience
+ Basic understanding of semiconductor production operations and concepts
+ Basic understanding of SPC principles
+ Experience in a similar role within a fast-paced and competitive environment is helpful.

**Summary:**
Meta Platforms, Inc. (Meta), formerly known as Facebook Inc., builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. To apply, click "Apply to Job" online on this web page.
**Required Skills:**
Manufacturing Quality Engineer Responsibilities:
1. Develop the manufacturing and quality plans for cabling products for Meta's data centers, including copper, single mode fibre, and multimode fibre cabling, patch panels, cable runways, cable enclosures, and connectors.
2. Develop the manufacturing and quality plans for, IDC products such as Gen sets, Hot Aisle, Racks, UPS, PDUs, Busways, Load banks.
3. Evaluate manufacturing processes by applying knowledge of design, fabrication, assembly, tooling, and materials.
4. Participate in design reviews and provide feedback for DFM (design for manufacturability), DFT (design for testability), yield improvements, and quality control, and audit manufacturing sites to assess supplier's capabilities and implement manufacturing and quality best practices.
5. Drive Lean projects to improve manufacturing and data center processes to eliminate waste, reduce cost, and improve yield, and provide technical leadership and expertise within the supply chain teams during the hardware product lifecycle.
6. Ensure product and process quality targets are met by working with engineering to design test methods, establishing standards, and driving continuous improvement with manufacturers and equipment providers.
7. Improve manufacturing efficiency by analyzing and planning workflows, space requirements, and equipment layout, and prepare product and process reports by collecting, analyzing, and summarizing information and trends in manufacturing, field, and RMA data.
8. Knowledge of quality control techniques, including statistical process control (SPC), measurement system analysis (MSA), and failure mode and effects analysis (FMEA).
9. Knowledge of quality control techniques, including statistical process control (SPC), measurement system analysis (MSA), and failure mode and effects analysis (FMEA).
10. Familiarity with product lifecycle management (PLM) systems and enterprise resource planning (ERP) systems.
11. Experience in working with suppliers to ensure compliance to UL listing and EHS regulations.
12. Familiarity with quality management systems, such as ISO 9001 or similar standards.
13. Strong communication and negotiation skills to work with suppliers on resolving quality issues and improving performance.
14. Lead XFN Meta team and Manage supplier team for product delivery.
15. Telecommute from anywhere in the US permitted.
**Minimum Qualifications:**
Minimum Qualifications:
16. Requires a Master's degree in Computer Science, Electrical Engineering, Mechanical Engineering, or related field and 24 months of work experience in job offered or in a quality engineering-related occupation.
17. Requires 24 months of experience in the following:
18. 1. Driving root cause and corrective action for failures during manufacturing and operation
19. 2. Assisting in implementing failure analysis tools and processes
20. 3. Creating and maintaining all product process, quality, and technical training documentation, and BOMs
21. 4. Engineering change notifications, and manufacturing process changes through product lifecycle management tools
22. 5. PCBA assembly and test processes
23. 6. Conduct product quality reviews on all first of kind equipment
24. 7. Perform Supplier Quality management system Audit and manage the Supplier quality improvement plan and ensure corrective/preventive action implementation.
**Public Compensation:**
$215,433/year to $231,110/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

**Summary:**
Manufacturing is a pillar within Meta's Delivery Team supporting data center construction. We exist to support the predictable delivery of capacity at scale through manufactured solutions.The Manufacturing Team's primary focus is supply chain engagement and optimization. We accept Manufacturing Informed Designed (MID) components and orchestrate their detailing and prototyping to optimum manufacturability then work with our partners in Delivery to plan logistics and integration to avoid challenges in construction.This team is comprised of strategic designers, strategic builders, tactical specialists, plus internal and external subject matter experts (SME) including preconstruction managers, contractors, schedulers, equipment reliability engineers, and sourcing specialists. This position will lead program management of all manufactured components in support of Meta's RPL project. This mega-project is of such scale that it requires a high-performing PM to drive strategic and tactical aspects of first-of-kind prototyping, logistics, and integration. Never before have we relied so heavily on offsite construction; a necessity here to deliver a project of this magnitude on an aggressive timeline. The successful candidate will be instrumental in ensuring the timely delivery of this capacity on what will be the largest project in Meta's history and one of a few of the largest data centers in the world.
**Required Skills:**
Program Manager, Manufacturing Responsibilities:
1. Program Management - Lead coordination, document, and anticipate program needs to ensure cost, schedule, and quality in concert with the mega-project construction
2. Primary Interface with the Manufacturing CAPs (Component Accountable PMs) - to coordinate on Supplier production (manufacturing execution) including configuring supply chain, production, scheduling, strategic inventory, logistics, and integration in collaboration with our delivery and quality teams
3. Interface with mega-project MOFE (Manufactured Owner Furnished Equipment) Onsite Logistics PM for logistical planning
4. Interface with mega-project MOFE Onsite Integration / Testing PM for planning and coordination
5. Manage GC (General Contractor) MOFE Coordinators for logistics, planning, coordination, reporting, lessons learned, etc.
6. Risk Matrix development, maintenance, and related reporting
7. Cost & Change Coordination with mega-project Meta designees including CM/PCA, ISCE, & MOFE CAPs
8. Schedule Development with Engineering/Scheduling, GCs, CAPs, & Suppliers
9. Regular Debriefs / Lessons Learned development, summary and communication to Engineering, Leadership, & XFNs (cross-functional partners)
10. Partner with cross functional teams on related efforts to ensure alignment and transparency across Design, Engineering, & Construction (DEC)
11. Partner closely with Sourcing Team for strategy and deployment of owner furnished equipment.
12. Partner with Global QA/QC Team to identify and strategically shift to the vendors and manufacturers, appropriate elements of the multi-trade integration and commissioning efforts to reduce onsite efforts. Your objective is to embed as much trade work and commissioning as is appropriate at the optimum points of fabrication from start through to the final point of integration.
13. Support team learning by bring lessons learned, vendors, new technology, and other topics to the group for exploration.
14. Travel approximately 40% Domestic Travel to construction and fabrication sites required (including minimal international travel as required)
**Minimum Qualifications:**
Minimum Qualifications:
15. Bachelor's degree or equivalent work experience in program management
16. 10+ years' experience in construction, manufacturing, and/or project planning
17. Experience in large scale construction management and/or scalable manufacturing
18. Manufacturing-for-construction background with understanding of lean manufacturing and supply-chain management plus knowledge of production machinery, processes, and standards in the field or industry experience with developing workflows and their associated flowcharts, schedules, and action plans
19. Experience building consensus and communicate effectively with a wide range of audiences (stakeholders to executive leadership).
20. Proven track record of adaptability and problem-solving in a dynamic work environment
21. Proficient working knowledge of Google Workspace and Bluebeam
**Preferred Qualifications:**
Preferred Qualifications:
22. Experience with off-site fabrication, pre-assembly and/or modularization of complex elements for construction (or off-shore) projects
23. Mission Critical, infrastructure, and/or data center construction experience
24. Experience working with blended architecture, engineering, manufacturing/assembly and construction teams
25. Software experience with eBuilder, Procore, Solidworks, Autodesk modeling software, Primavera P6, and/or BIM 360
26. Experience with LEAN tools (such as Choosing by Advantage, Last Planner/Pull Planning, Gemba, Kanban)
27. Experience working with Statistical Process Control (SPC), Just In Time (JIT) strategizing, and manufacturing data analytics.
28. PMP Certification
**Public Compensation:**
$144,000/year to $201,000/year + bonus + equity + benefits
**Industry:** Internet
**Equal Opportunity:**
Meta is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.
Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at

**Job Description Summary**
Addressing the climate crisis is an urgent global priority. As a company whose technology is used to power ~25% of the world's electricity, we take our responsibility seriously. GE Vernova is a purpose-built company leading a new era of energy - electrifying the world while simultaneously working to help decarbonize it. We are accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life.
GE Vernova's Hydro Power business designs, develops, manufactures, and services advanced technologies that harness the power of water to deliver reliable and sustainable power. For more than a century, hydropower has played an essential role in the North American and global electricity systems. Today, hydropower is the world's largest source of renewable energy, and its pumped storage technology is the world's largest source of energy storage. But to reach net-zero globally by 2050, we need to double the amount of hydro currently installed. Whether it's through pumped storage, run-of-river, or by upgrading the existing installed base, hydropower will continue to be a cornerstone of North America's energy future.
Do you have the energy to change the world? If you are ready to make a difference and usher in the new era of energy, come join us. You will get the opportunity to evolve and grow, surrounded by some of the brightest minds in the industry, work on cutting-edge technologies, and be part of a global team of ~75,000 people across more than 100 countries.
Responsible for quality control on USACE contract. Shall establish and maintain an effective quality control system for the construction site. The quality control system shall consist of plans, procedures, and organization necessary to produce an end product that complies with the contract requirements. Responsibility for the overall management of Contractor Quality Control with full authority to stop work until corrections are made.
This will be an on-site Project Position with relocation Provided.
**Job Description**
Essential Responsibilities:
+ The Contractor Quality Control manager (CQC) shall be responsible for certifying that all submittals are in compliance with the contract requirements.
+ Produce and maintain the Job Site Quality Control Plan, in the preparatory phase and the execution of the works
+ Maintain current records of quality control operations, activities, and tests performed, including the work of subcontractors and suppliers.
+ Produce Daily construction quality control report.
+ Maintain deficiencies list.
**Requirements:**
+ Bachelor in Engineering (Mechanical preferred) or equivalent combination of experience and education.
+ Minimum of 5 years of related experience in Hydro Power or 10 years in Construction.
**Desired Characteristics:**
+ Fluent in English (Written and spoken).
+ Proficient in using MS Excel.
+ Be a problem solver
+ Have a high level of rigor.
+ The position is based in US Pacific Northwest area (Washington state) and requires daily presence on Site.
+ The position is for a long term project (multiple years)
+ Must be familiar with EHS (Environmental Health & Safety) rules on Construction sites
+ Completed or be able to complete course ''Construction Quality Management for Contractor'' provided by the US Army Corps of Engineers
+ Experience working on US Government project is an asset.
The salary range for this position is 87,000.00 - 116,000.00 /year. The specific salary offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. In addition, this position is eligible for variable incentive compensation.GE offers benefits and programs to help you manage your personal and family needs, grow and develop you and your career, support your work / life integration, and help you stay connected through volunteerism, employee networks, and philanthropy.
Available health and welfare benefits include healthcare, prescription drug, dental, and vision coverage; savings account options (such as a Health Care Flexible Savings Account, Health Reimbursement Account, Limited Purpose Flexible Spending Account, and Dependent Care Flexible Spending Account); and an employee assistance program. Additional benefits include a defined contribution 401(k) plan, employee life insurance, optional dependent life insurance, employee accidental death or dismemberment insurance coverage, salary continuance program benefits for disability, optional long-term disability, pre-tax transportation/commuter program, paid holidays, paid time off, parental leave, a layoff plan for salaried employees, tuition reimbursement program, use of Cariloop, adoption assistance, optional identity theft prevention insurance, optional personal legal assistance, and optional personal excess liability insurance.
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Preform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

Additional Requirements as per contract/client:

- Department of Education and Student Loan experience preferred

- Quality Assurance experience required

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

- Obtaining and Maintaining a PIV-I card is a requirement of this position. PIV-I cards must be picked up in person. New and existing employees may need to travel via car, train, or plane to a designated location to pick up their new or replacement PIV-I card. Any travel expenses will be paid for by Maximus.

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

Qualifications Continued:

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Team Lead to support our DMCS program under our Department of Education portfolio. The Quality Control / Quality Assurance Team Lead will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

This will be a Limited Service position. You will be hired on a contingency basis with limited time of service.

DMCS Contact Center Quality team is an essential part of the DMCS program. Its objective is to utilize operational techniques and activities to satisfy quality requirements. Quality includes activities aimed at the detection and correction of errors, faults, discrepancies and/or defects in products or services prior to delivery. QC activities generate testing or review results of work efforts and provide feedback that supports Quality Assurance (QA) and drives continuous improvement.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Duties and Responsibilities:

- Assist the Quality processors in resolving questions concerning audits and Quality processes

- The Team Lead in this role will be responsible for the functions related to the processing of, but not limited to, Quality task assignments

- Ensure work is distributed to staff to ensure Performance Metric standards and Service Level Agreements are met

- Track daily completions and outstanding work balances and provide the data to Quality Phone Supervisor

- Respond to data requests by providing supporting documentation and responding to disputes within specified timeframe

- Assist in creating and providing reporting and trending data to Business Operation and Training management to provide effective tools that allow departments to understand variances and make effective decisions around resource allocation and training needs

- Work with external auditors during periodic reviews and audits, assisting in preparation of annual audit schedules in addition to QA/QC Admin III Responsibilities:

- Monitor and evaluate phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with a high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require.

Additional Requirements as per contract/client:

- Student Loan and Department of Education experience preferred

- Previous Quality Assurance experienced preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Minimum Requirements

- High School diploma or equivalent with 3 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

- Accurate data entry skills

- Proficient in the use of Microsoft Office products

- Excellent organizational, written and verbal communication skills

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment

- Ability to work as a team member, as well as independently

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.94

Maximum Salary

$

33.35

Description & Requirements

Maximus is looking for a Quality Control / Quality Assurance Admin III to support our DMCS program under our Department of Education portfolio.

This is a Limited Service position . This position is temporary and is expected to last approximately 6 months.

The Quality Control / Quality Assurance Admin III will provide quality control reviews for functions supporting the Debt Management Collection Services (DMCS) program.

Essential Duties and Responsibilities:
- Works on assignments that are moderately difficult, requiring judgement in resolving issues.
- Follow procedures and directions to assess the quality of service provided through monitoring incoming calls and other work types which focusing on the quality of customer service, accuracy of information provided, and adherence to established policies and procedures.
- Conduct call monitoring sessions to ensure workers are performing in accordance with established quality and performance standards.
- Provide feedback on call monitoring results.
- Evaluate recorded and/or transcribed interactions of a complex nature between the caller/chatter/correspondent and the worker, and provide appropriate context of ratings.

Additional Essential Duties and Responsibilities:

- Monitor and evaluate correspondence and phone activities and complete scorecards to assess each item according to guidance provided and provide a constructive assessment.

- Maintain and update databases, score cards, reports, and documents with high degree of accuracy.

- Identify accounts requiring escalation, escalating immediately if warranted.

- Utilize the feedback tool to give and receive constructive feedback on call quality and department tasks.

- Perform administrative functions that support the process of reports and appeals.

- Maintain up-to-date knowledge of federal regulations, policies, and procedures as they apply to student financial aid.

- Maintain current understanding of the processing procedures.

- Utilize available systems, knowledge-base and standard technology such as telephone, e-mail, and web browser to respond to inquiries and perform job duties.

- Identify trends in the information provided by agents to identify areas of improvement and areas that might require additional training.

- Organize, lead, or participate in calibration meetings including the selection of topics to be evaluated and discussed,

- Assist with new hire presentations, assignments, and certifications.

- Demonstrate and maintain appropriate judgment with confidential information.

- May perform other functions as requested by management within scope of level or occasional support of lower-level functions as business/volume need require

- Minimum 3 years of related experience required.

- Accurate data entry skills.

- Proficient in the use of Microsoft Office products.

- Excellent organizational, written, and verbal communication skills.

- Ability to perform comfortably in a fast-paced, deadline-oriented work environment.

- Ability to work as a team member, as well as independently.

- Ability to write using proper grammar, punctuation, sentence structure and pass a written test.

- Applicants will be required by contract to undergo program update training as student financial assistance programs change, as well as required employee training.

Additional Requirements Per Client:

- Department of Education and FSA experience preferred

- High School Diploma or GED required

- Must reside in the U.S.

- Must be a U.S. citizen.

- Must be able to pass a criminal background check.

- Must not be delinquent or in default on any federal student loans.

- Employment and continued employment are contingent upon obtaining and maintaining a favorable clearance. Final suitability determination is the sole discretion of the Department of Education.

Home Office Requirements:

- Hardwired internet (ethernet) connection

- Internet download speed of 25mbps or higher required (you can test this by going to Private work area and adequate power source

Minimum Requirements

- High School diploma or equivalent with 2-4 years of experience.
- Associate degree preferred.
- May have training or education in area of specialization.

EEO Statement

Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.

Pay Transparency

For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation.

Minimum Salary

$

23.33

Maximum Salary

$

29.85

**Job Overview:**
As part of our Manufacturing Engineering Project team, the primary function of this position will be to drive the development and execution of corporate strategy and innovation capital projects for Keurig Dr Pepper manufacturing locations. This position will build and manage relationships of internal and external resources to effectively implement project initiatives that drive productivity results, optimize value, and promote growth. This role interacts with individuals from Strategy, Operations, Engineering, Commercial, Beverage Initiatives, and other key Business Units within Keurig Dr Pepper. This role will also work directly with manufacturing sites to develop, modify, and implement plans for capacity and program initiatives.
The ideal candidate will have a bachelor's degree in Mechanical, Electrical, Industrial, or a related Engineering discipline. This individual will also have experience in developing and executing capital projects in a manufacturing environment. A candidate with Food and Beverage or CPG (Consumer Package Goods) and plant production line experience is considered a plus. Knowledge of high-speed filling, packaging technologies are ideal areas of expertise. PMP Certified, lean methodologies, TPM, and knowledge of key standard work processes are also essential qualities.
Join our flexible team at Keurig Dr Pepper and make a difference by being a part of the safest, most sustainable, agile, and productive value chain in the beverage industry!
**Responsibilities -**
Technical Services:
+ Collaborate and drive network and plant strategies for capacity growth, productivity, and innovation
+ Approval of equipment design, development, and execution
+ Define performance criteria, develop timelines, and estimate capital budgets
+ Define key process parameters and testing methods with the Packaging Engineering team
+ Write and execute equipment specification; provide input on specification platform/management
+ Write and execute SAT's and FAT's
+ Provide technical project assistance to project managers and plant personnel
+ Must have strong knowledge management and communication skills
+ Ability to perform statistical analysis is a plus
+ Familiarity with 2D & 3D cad is a plus
Project Management:
+ Capital project process design, development, and execution from concept through closure
+ Provide regular project communication to KDP Leadership and project stakeholders
+ Drive optimization of vertical startup methodology on all projects
+ Ownership of project budget development and execution
+ Ownership of project timelines
+ Ownership and execution of project change management
+ Ownership and storage of all project/knowledge-based information
+ Drive TOB and SOT development with Procurement and Legal
+ Assist with FAT/SAT development and execution
+ Make methodical fact-based, data driven decisions to ensure project success
+ Identify, develop, and execute cost savings programs to support business productivity metrics
+ Drive lean and standard work principles to ensure team/department efficiencies
+ Build strategic relationships and communications with internal customers, stakeholders, and external Partners
**Travel -** This individual will travel primarily to U.S. operations and possibly internationally for equipment FAT's - up to 50% maximum. We work hard to operate remotely as much as possible and to reduce unnecessary travel.
**Ensure high performance results of your team by:**
+ Fostering a culture of trust and wellbeing that prioritizes the team and values employee contributions
+ Driving a shared vision with clear goals and accountability, supported by regular conversations to maximize talent
+ Embracing diverse perspectives to foster innovation, learning from both successes and failures
+ Establishing a safe environment where team members are motivated, heard, and aligned with clear expectations
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
**Total Rewards:**
+ Salary Range: $91,300- $150,000 / year.
+ Actual placement within the compensation range may vary depending on experience, skills, and other factors
+ Benefits, subject to election and eligibility: Medical, Dental, Vision, Disability, Paid Time Off (including paid parental leave, vacation, and sick time), 401k with company match, Tuition Reimbursement, and Mileage Reimbursement
+ Annual bonus based on performance and eligibility
**Requirements:**
+ Bachelor's Degree in Mechanical, Electrical, Industrial, or related engineering discipline required
+ Master's degree is a plus
+ 5+ years of capital engineering project-based experience required
+ Knowledge of primary packaging equipment and materials/processes (fillers, plastics, aluminum, bottles, cans, caps/closures) required
+ Knowledge of secondary/tertiary packaging equipment (cartoners, case packers, palletizers) required
+ Knowledge of plant infrastructure and operations required
+ Experience with technologies including CSD, Juices and Teas, Aseptic, hot fill highly preferred
+ Strong leadership skills and self-motivation; ability to work independently
+ Strong process and communications skills
**Company Overview:**
Keurig Dr Pepper (NASDAQ: KDP) is a leading beverage company in North America, with a portfolio of more than 125 owned, licensed and partners brands and powerful distribution capabilities to provide a beverage for every need, anytime, anywhere. We operate with a differentiated business model and world-class brand portfolio, powered by a talented and engaged team that is anchored in our values. We work with big, exciting beverage brands and the #1 single-serve coffee brewing system in North America at KDP, and we have fun doing it!
Together, we have built a leading beverage company in North America offering hot and cold beverages together at scale. Whatever your area of expertise, at KDP you can be a part of a team that's proud of its brands, partnerships, innovation, and growth. Will you join us?
We strive to be an?employer of choice ( , providing a culture and opportunities that empower our team of ~29,000 employees to grow and develop. We offer robust benefits to support your health and wellness as well as your personal and financial well-being. We also provide employee programs designed to enhance your professional growth and development, while ensuring you feel valued, inspired and appreciated at work.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.
Keurig Dr Pepper is an equal opportunity employer and affirmatively seeks diversity in its workforce. Keurig Dr Pepper recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sexual orientation, gender identity, gender expression, age, disability or association with a person with a disability, medical condition, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.