247 Medical Assistants jobs in Holyoke

Medical Assistants are key members of our care team, performing clinical procedures and diagnostic testing under the supervision of licensed clinicians. Working alongside Physicians and Advanced Practice Clinicians, they help deliver high-quality, efficient care in a fast-paced, patient-focused environment. Ideal candidates thrive under pressure, are detail-oriented, and bring a strong commitment to teamwork and patient service.

Core Responsibilities include exhibiting a positive, energetic, and contagious work ethic that fosters a motivating team environment. Communicate clearly and effectively in both verbal and written formats, tailoring messages to meet the needs of diverse audiences. Demonstrate strong collaboration skills by offering meaningful input, supporting team efforts, and consistently honoring commitments. Thrive in a fast-paced, dynamic environment, approaching challenges with enthusiasm, resilience, and adaptability. Maintain a results-driven mindset, setting clear goals, maintaining focus, and delivering outcomes aligned with organizational success. Uphold the highest standards of business ethics and compliance, consistently modeling integrity and accountability.

Qualifications include a high school diploma or GED, completion of a medical assistant training program with certification, and 2+ years of medical assistant experience in urgent care, immediate care, or emergency room settings. Knowledge of computerized information systems (EMR) used in clinical management settings is required, with Experity strongly preferred. Direct experience with clinical intake, patient data collection, laboratory specimen collection, performing EKG testing, and other related tasks is necessary. Must meet all other state requirements by law, including but not limited to all state requirements, and licenses, where applicable. If required by state, must maintain current certification from the Certifying Board of the American Association of Medical Assistants (AAMA), the National Center for Competency Testing (NCCT) or registration from the American Medical Technologists (AMT), or any other recognized certifying body approved by the Board.

Principal duties and responsibilities include supporting clinic operations, greeting and assisting patients, managing multi-line phone systems, accurately collecting and verifying patient insurance and demographic information, coordinating patient scheduling needs, demonstrating a strong commitment to delivering exceptional customer service and patient care, assisting providers with clinical procedures, examinations, and delegated medical tasks, conducting clinical intake, performing venipuncture and collecting lab specimens, administering point-of-care testing, completing required quality control testing on applicable medical supplies and devices, performing urine drug screen and breath alcohol testing on employer health patients, maintaining well-stocked and sanitized exam rooms, meeting or exceeding performance expectations based on key performance indicators, supporting the discharge process, managing and prioritizing patient flow, executing provider orders, facilitating patient referrals and diagnostic orders, ensuring daily clinic compliance with operational and regulatory standards, participating in required team meetings and operational huddles, contributing to team development by mentoring and training newly hired staff, and adhering to safety protocols.

Working conditions include a center-based position requiring prolonged periods of computer use and desk work, physical demands including occasional bending, stooping, and light lifting, travel to other clinic locations within the assigned market, and potential exposure to infectious diseases and blood-borne pathogens in accordance with standard healthcare precautions.

Description

Full Time Medical Assistant

Health Care Resource Centers is looking for an organized and compassionate Certified Medical Assistant to greet patients, schedule appointments and collect personal information from patients. The Medical Assistant is also responsible for taking vital signs, helping practitioners with treatment and collecting lab samples.

To be successful as a Medical Assistant you must have excellent interpersonal skills and attention to detail. An ideal candidate also demonstrates a non-judgmental and accepting attitude toward the Substance Use Disorder.

Responsibilities:

• Schedules intake appointments, records and verifies patients' information and prepares medical records on new and returning patients
• Check in patients, escort patients to and from waiting room, interviews patients and measures vital signs, records information into patients' electronic charts
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes and as needed
• Obtains blood specimens and collects nonblood specimens such as urine sputum, for laboratory testing
• Prepares treatment rooms for examination of patients and disinfects treatment rooms, equipment and supplies using germicides
• Acts as receptionist, performs secretarial duties and prepares and maintains reports and records
• Triage/manage questions, phone contacts, and fax messages
• File lab results into appropriate binders and distribute lab results to counselors
• Attend weekly staff meetings and in-service trainings
• Other duties as assigned 

Qualifications:

• High School Diploma of GED
• Minimum age requirement of 18
• Medical Assistant must be certified or registered
• Phlebotomy is involved in the position and is a required skill.
• Possess CPR/BCLS certification
• Familiar with State Regulations, DEA regulations and TJC and / or CARF Accreditation
• Excellent written and verbal skills required; working knowledge of MS Office and patient management software
• Ability to establish a positive rapport with patients; demonstrate a non-judgmental and accepting attitude toward the Substance Use Disorder population.
• 1-2 years’ prior healthcare experience in similar field and environment preferred
• Satisfactory drug screen and criminal background check.

Salary Range:  

Salary ranges from $19.55 to $21.37 an hour.

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

BayMark offers excellent benefits:

• 401K match
• Medical, Dental, Vision Insurance
• Voluntary Worksite Benefits (i.e., Accidental Injury)
• Company paid Short & Long Term Disability
• Company paid Basic Life Insurance
• Paid Time Off
• Bereavement Leave
• Flexible Sick Time
• Employee Referral Program
• BayMark Perks Program
• Jury Duty & Witness Duty Leave
• BayMark University Learning

Here is what you can expect from us:

Health Care Resource Centers a progressive substance abuse treatment organization is committed to the highest quality of patient care in a comfortable outpatient clinic setting.  Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.  

Health Care Resource Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

PIbfb2aa55ba

The Medical Assistant (MA) is responsible for assisting physicians, PA, or NP with clerical duties, patient flow, patient care, and procedures.

Essential Job Functions:

• Prepares the examination room. Escorts patient into the room. Cleans examination room when the exam is complete.
• Maintains efficient patient flow.
• Ensures proper preparation for patient visits.
• Prepares pertinent information needed for patient visits.
• Communicates & provides care consistent with the age, cultural, spiritual, and developmental needs of the patient.
• Answers the telephone in an appropriate manner. Directs calls and/or takes accurate messages.
• Schedules appointments accurately and appropriately according to departmental guidelines.
• Consistently and accurately stocks examination rooms with all necessary supplies.
• Assists in ordering and maintaining all supplies as assigned.
• Reconciles encounters daily and accurately, according to policy guidelines.
• Effectively communicates problems, concerns, or issues to the Supervisor and/or Manager appropriately and promptly.
• Understands and performs within the scope of practice.
• Obtains vital signs: BP, temp, pulse, height & weight accurately and completely as required. Documents appropriately in EHR.
• Reviews and updates medication list and accurately documents knew allergies in the Electronic Health Record (EHR). Demonstrates an understanding of prescription control and prescription refill procedures.
• Accurately documents allergies in EHR.
• Employs appropriate and timely use of Tasking in EHR.
• Appropriately enters orders and schedules appointments in the Practice Management System (PMS) and EHR.
• Provides referrals and/or consult orders appropriately and in a timely manner in the PMS and EHR.
• Appropriately adheres to universal safety precautions when administering medications and disposal of medical waste.
• Maintains proficiency with department specific equipment, troubleshoot, and reports malfunctions promptly
• Facilitates transition of care to UCC/Hospital
• Demonstrates flexibility with various work schedules.
• All other duties as assigned
• Recognizes and performs duties which need to be performed although not directly assigned.
• Provide scribing services.

General Job Functions:

• Other duties as assigned

Physical Job Requirements:

• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes the ability to maneuver the body while in place.
• Dexterity of hands and fingers.
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Environmental Risks:

• Allergens: dust, mold, and/or pollen
• Combative Patients / Visitors

Education, Certification, Computer and Training Requirements:

• High School Graduate/GED / Equivalent Work or Vocational / Technical School / Diploma, required. Associate Degree's preferred.
• 0-1 year related work experience, required. 2-4 years related work experience, preferred.
• Medical Assistant certification, required
• Basic Life Support (BLS) or within 30 days of hire, required
• Ability to communicate in English, both orally and in writing, required
• Ability to organize and perform multiple tasks in a timely manner, required
• Basic proficiency in computer use, required
• Ability to commute to satellite offices as needed, required

Travel:

• Travel to satellite locations as needed

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit or file a complaint at

You would support patients and providers in a fast-paced specialty practice focused on digestive health. Responsibilities include rooming patients, taking vital signs, assisting with procedures, collecting specimens, and ensuring accurate documentation in the electronic health record. Prepares exam rooms and helps maintain a smooth patient flow throughout the day. Ideal for someone who is detail-oriented, compassionate, and thrives in a collaborative clinical environment.

Prepares exam and treatment rooms. Prepares patients for examination and treatment.

Obtains pertinent history, enters into the medical record including chief complaint, medical and surgical history, allergies, medications, and appropriate review of systems, and takes/documents patient vital signs.

Processes and files all lab/diagnostic test results, correspondence, clinical notes in patients' chart after they have been reviewed by the physician.

Coordinates patient flow in the office. Collaborates with receptionist to make certain that patients are seen in a timely and efficient manner.

Assists front office personnel by answering the telephone, scheduling patient appointments, and other tasks as needed.

High school diploma or equivalent required. Minimum of six (6) months of related work experience is required. Knowledge of medical assisting normally associated with obtaining an associate's degree in medical assistance is preferred, national certification as a medical assistant a plus.

Day shift Full Time 40 Hours

Great benefits effective day 1!

Competitive pay

Growth opportunities!

Inclusive culture!

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Join us at CleanSlate Centers, where your work transcends typical healthcare by profoundly impacting lives and restoring communities. As a national leader in innovative addiction treatment, you'll be part of a pioneering team dedicated to breaking the chains of addiction and offering renewed hope to thousands. Now more than ever, your skills are essential in addressing the growing challenges of the opioid crisis and other substance use disorders. Embrace a career with purposewhere every day brings the opportunity to change lives and make a meaningful difference in the communities we serve. Be the change you wish to seeright when your contributions are needed most.

As a Medical Assistant II, you'll be a critical part of the care teamsupporting medical providers, assisting with both clinical and administrative tasks, and ensuring a seamless patient experience. Your work helps drive quality care, patient safety, and healing for those in recovery.

Key Responsibilities:

• Prepare patients for exams by gathering medical history and vitals
• Perform phlebotomy, urine drug screenings, and CLIA-waived testing
• Administer injections per provider direction and training
• Assist with prescription management and medication counts
• Support outreach efforts: appointment reminders, re-engagement, and patient follow-up
• Manage lab and PPE supplies, maintain accurate documentation in the EMR
• Collaborate with front desk and lab teams to support daily workflow
• Uphold safety standards, patient confidentiality, and infection control protocols

What We're Looking For:

• High School Diploma or equivalent
• Completion of a Medical Assistant, Phlebotomy, EMT, or LPN program
• 1+ year experience as a Medical Assistant and in phlebotomy
• Willingness to train on injections if not already proficient
• Experience in behavioral health, billing, or healthcare settings is a plus
• Basic Life Support (BLS) certification or ability to obtain within 90 days
• Proficient in EMRs and Microsoft Office

Why CleanSlate?

• MondayFriday schedule
• Generous PTO, floating holiday, and paid company holidays
• Medical, dental, and vision benefits + 401(k) with company match
• Company-paid life, disability, and malpractice insurance
• A mission-driven culture that values teamwork, compassion, and making a real difference.

Ready to help patients reclaim their lives? Apply today and grow your career with purpose at CleanSlate Centers.