81 Operations Manager jobs in Albany

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position SummaryThe Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:Overall store management, supervision, and policy implementationSales and inventory managementEmployee staffing, training, and developmentFinancial managementCustomer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.Essential Functions:1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store's crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank)Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisorEducationHigh School diploma or equivalent preferred but not required.Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$17.00 - $31.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit anticipate the application window for this opening will close on: 12/08/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $31.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/23/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $31.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/08/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.

Staffing Solutions Organization LLC (SSO), an affiliate of Public Consulting Group LLC (PCG), is focused on delighting clients with world-class managed staffing and talent consulting services. SSO is committed to a diverse workforce, which is a reflection of our clients and the people they serve.
**Procurement & Operations Manager in Albany, NY**
**50% Remote 50% Onsite**
The incumbent will be responsible for supporting cloud data analytics environment procurements, cost monitoring, and environment operations within the Office of Health Insurance Programs (OHIP). The unit the incumbent will join reports to the OHIP Chief Technology Officer and engages in multiple projects in support of the analytics environment including the development of a master patient index solution, expanding cloud infrastructure, and modernization of legacy processes and systems.
**Responsibilities:**
+ Developing roadmaps and coordinating cloud environment purchases to align with cloud environment development milestones and timelines
+ Developing and managing a Cloud FinOps program to enhance the maturity of cost management and monitoring
+ Managing cloud purchase agreement review and leading collaboration with contractors
+ Collaborating with OHIP contracts and finance teams to provide cloud procurement documentation, purchase milestones and timelines, financial forecasting, and to finalize cloud purchase agreements
+ Managing and approving invoices and deliverables related to cloud purchases
+ Developing and maintaining repositories of cloud purchase agreements, cost monitoring and reporting processes, and related roles and responsibilities
+ Training staff on cost management and monitoring processes for cloud environment purchases, including processes to collaborate with technical staff on environment changes to control cost
+ Participating in monitoring of data product usage within the environment with attention to impact on cost and user education
+ Developing and supporting additional cloud operations and maintenance processes with impact on cost and environment usage. This includes developing and coordinating processes around user access management and auditing, environment utilization, product development and release, and change management.
**Desired Characteristics** :
+ Multiple years of experience with procurement and operations management, with a particular focus on purchasing and utilization or cost monitoring.
+ Experience with government and technology procurement and cost monitoring is preferred but not required.
+ Strong communication skills related to both technical and non-technical concepts
+ Strong problem solving, organization, and communication skills to be able to leverage knowledge and direction available to develop and manage new processes.
+ Ability to independently track and prioritize work and meet multiple deadlines with competing resources.
+ Strong intellectual curiosity and passion about learning new technologies.
**Education & Experience:**
+ 10 years of professional experience
+ 5 years of Subject Matter Expert Experience
+ Supervisory Experience
+ Proficient in MS Word, PowerPoint, & Excel
+ Analytical/programming software experience is a plus
Compensation for roles at Staffing Solutions Organization LLC (SSO) varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, SSO provides a reasonable range of compensation for this role. In addition, SSO provides a range of benefits for this role.
Applicants must be authorized to work in the U.S. This position is not eligible for work authorization sponsorship including H-1B sponsorship) by SSO. Under the federal laws relating to the F-1 STEM EAD program, SSO may be able to support a STEM EAD extension application at the sole discretion of your Designated School Official. This does not guarantee that any STEM EAD extension application will be approved.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, marital status, age, national origin, protected veteran status, or disability. Staffing Solutions Organization LLC is an E-Verify participant.
**Job Details**
**Pay Type** **Salary**
**Education Level** **Equivalent Experience**
**Travel Required** **No**
**Telecommute Percentage** **50**
**Hiring Min Rate** **86,000 USD**
**Hiring Max Rate** **91,650 USD**

**Job Description Summary**
We are seeking an experienced Tax Operations Manager to join our multi-national energy company. The successful candidate will be responsible for helping lead the Electrification segment tax accounting function, including tax provisions, SOX documentation, and tax planning, as well as providing guidance and support to other tax team members and cross-functional business partners. This position reports to the Electrification Tax Operations Leader.
**Job Description**
**Roles and Responsibilities**
+ Primary responsibility is to prepare and review Electrification's quarterly and annual effective tax rate calculations in compliance with US Generally Accepted Accounting Principles (GAAP) ASC 740.
+ Provide relevant information to assist in the preparation of required tax footnotes and disclosures in the organization's SEC forms 10-Q and 10-K.
+ Assist in leading Electrification's tax accounting & reporting, ensuring accurate and timely reporting of all tax-related information.
+ Maintain Electrification's SOX documentation.
+ Stay up to date with changes in tax laws, regulations, and accounting standards, and assess their impact on the organization's tax reporting.
+ Develop, implement, and document tax accounting policies and procedures to ensure consistent and accurate reporting across the organization.
+ Identify tax related risks and opportunities and communicate recommendations.
+ Support the implementation and maintenance of tax provision software and processes.
+ Partner with other departments within the organization, including finance, accounting, and legal, to ensure accurate and timely reporting of all tax-related information.
+ Drive and be involved in global projects, interacting with cross-functional teams within the organization.
+ Collaborate across the GE Vernova Tax Team to provide training and share best practices.
+ Lead and train newcomers and tax analysts.
**Required Qualifications**
+ Bachelor's or master's degree in accounting, finance, or a related field.
+ CPA or other relevant professional certification preferred.
+ At least 5 years of relevant experience in taxation, preferably in multi-national corporation or public accounting firm.
+ Significant experience in preparing tax provisions and the application of US GAAP ASC 740.
+ Strong knowledge of US tax laws, regulations, and reporting requirements.
+ Advanced proficiency in Microsoft Excel with proven ability to transform and analyze data.
+ Must work USA EST Business hours
**Desired Characteristics**
+ Excellent communication and interpersonal skills.
+ Advanced analytical and problem-solving skills.
+ Strong attention to detail and accuracy.
+ Effective at managing multiple priorities and meeting deadlines.
+ Ability to work independently and as part of a team.
+ Proficiency with tax software, preferably the ONESOURCE tax suite of products.
+ Ability to develop standard processes and implement lean initiatives.
+ Solid business acumen and understanding of the company's goals and objectives
The starting base pay range for this position is $110,000 to $147,000 USD Annual. The specific pay offered may be influenced by a variety of factors, including the candidate's experience, education, and skill set. This position is also eligible for 10% Bonus. This posting is expected to remain open until at least September 30th, 2025.
**Additional Information**
GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** No
#LI-Remote - This is a remote position
Application Deadline: November 01, 2025
GE Vernova is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format.
Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care.
By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.
The Operations Manager serves as a key role on the leadership team and assists in establishing and delivering on the global organizational strategic plans for partnerships with clients. It provides direction, leadership, and management of staffing/direct reports. This role is responsible for planning, leading, organizing, and executing operations to deliver quality customer service, high customer satisfaction, financial profitability, and a trained and satisfied workforce.
**What We're Looking For**
+ Bachelor's degree in business or a related field (preferred)
+ RHIT or RHIA certification (a plus)
+ 2 years of ROI or operational management experience in a related field (preferred)
+ Knowledge of ROI and HIM services
+ High school diploma or GED (required)
+ Demonstrated ability to lead people and achieve defined results
+ Exceptional organizational and multitasking skills to manage competing priorities
+ Proven ability to analyze and resolve problems at both strategic and functional levels
+ Strong written, oral, and interpersonal communication skills
+ Ability to telecommute per HR requirements
+ Proficiency with Microsoft Office Suite and ability to learn new software platforms
+ Ability to travel as needed
**What You Will Do:**
+ Oversee regional staff and day-to-day operations at assigned locations, working to standardize operations across all cross-functional teams and departments, both internal and external to Datavant.
+ Escalate customer issues, concerns, or problems proactively and in a timely manner.
+ Demonstrate a solid understanding of key business financial metrics (e.g., revenue mix, revenue per business day, labor per payroll day, labor productivity standards) and use these insights to manage operations effectively.
+ Maintain a comprehensive understanding of workflow processes and how to optimally use Datavant technology at all assigned field locations.
+ Ensure staff are trained on new product lines and maintain a comprehensive understanding of all offerings.
+ Recruit, hire, and onboard qualified staff aligned with defined job responsibilities.
+ Support staff development through orientation, training, and annual competence assessments.
+ Foster a service operations environment focused on customer satisfaction, service delivery excellence, and continuous quality improvement.
+ Meet deadlines and respond promptly to emails, phone messages, and other requests for information.
+ Administer bi-weekly payroll.
+ Conduct accurate, timely, and meaningful performance reviews and appraisals, applying progressive discipline fairly and consistently in line with policies, procedures, and regulations.
+ Troubleshoot equipment issues, escalating to the Help Desk when necessary.
+ Uphold the company's Code of Conduct.
+ Ensure compliance with all confidentiality and security regulations, including facility policies and procedures related to medical record access and review.
+ Meet with directors, administrators, or COOs to discuss service issues and resolve complaints.
+ Deliver quality service to ensure member retention, including quarterly consultations with facility/site management.
+ Organize and conduct monthly and quarterly business reviews with regional customers.
+ Ensure monthly staff meetings and daily huddles are consistently held at each site.
+ Assist the Director of Operations with day-to-day responsibilities, as assigned.
+ Perform other duties as required.
**What You Need to Succeed**
+ Strong leadership skills with a proven ability to guide teams toward achieving goals.
+ Excellent organizational and multitasking abilities to manage competing priorities.
+ Analytical mindset with a track record of solving problems at both strategic and operational levels.
+ Clear and effective communication skills (written, oral, and interpersonal).
+ Adaptability and willingness to embrace new technologies and processes.
+ Commitment to customer satisfaction and service delivery excellence.
+ Ability to maintain confidentiality and uphold compliance standards.
We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.
At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services.
The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job.
The estimated total cash compensation range for this role is:
$57,000-$65,000 USD
To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion.
This job is not eligible for employment sponsorship.
Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here ( . Know Your Rights ( , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.
At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way.
Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, ( by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here ( . Requests for reasonable accommodations will be reviewed on a case-by-case basis.
For more information about how we collect and use your data, please review our Privacy Policy ( .

**About the role**
As a Telecommunications Operations Manager, you will make an impact by leading end-to-end delivery and operational excellence across your assigned region. You will be a valued member of the Telecom Services team and work collaboratively with internal departments, technical teams, and external stakeholders to ensure seamless service delivery and user satisfaction.
**In this role, you will:**
Own end-to-end delivery responsibilities for your assigned region, ensuring operational consistency and project continuity.
Provide high-level customer service and support to internal teams and departments.
Oversee telecommunications operations, ensuring user satisfaction and adherence to company standards.
Advise system users on cost-effective and efficient services and equipment.
Coordinate and facilitate internal technical training across departments.
Troubleshoot and maintain telecommunications systems.
Develop and manage project schedules, plans, and processes.
Create routine project and progress reports.
Monitor budgets, approve payments and purchases, and track financial targets.
Perform administrative tasks including database updates and documentation.
Gather user requirements to prepare service, installation, and equipment orders.
Manage and coordinate departmental procurement activities.
**Work model:**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What you need to have to be considered:**
Bachelor's degree in electrical, electronic, or mechanical engineering, telecommunications, computer science, or a related field.
Experience managing field operations programs or projects.
Knowledge of basic telecommunication technologies (T1, DIA, SIP, PRI, POTS, 4G LTE, 5G).
Understanding of telephone models and data services equipment capabilities.
Familiarity with applications and interfaces related to telecom equipment.
Ability to manage multiple responsibilities and prioritize ongoing projects.
Strong communication skills (written, verbal, and face-to-face).
Ability to work under tight deadlines and in a fast-paced environment.
Analytical skills to interpret data and inform decision-making.
Valid state driver's license (if travel is required).
**These will help you stand out:**
Experience coordinating internal technical training programs.
Proven ability to manage budgets and financial targets.
Strong documentation and reporting skills.
Experience with procurement and vendor management.
Ability to influence cross-functional teams and drive operational improvements.
**Salary and Other Compensation** :
Applications will be accepted until 10/19/2025
The annual salary for this position is between $93,000.00 - $104,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**About the role**
As a Telecommunications Operations Manager, you will make an impact by leading end-to-end delivery and operational excellence across your assigned region. You will be a valued member of the Telecom Services team and work collaboratively with internal departments, technical teams, and external stakeholders to ensure seamless service delivery and user satisfaction.
**In this role, you will:**
Own end-to-end delivery responsibilities for your assigned region, ensuring operational consistency and project continuity.
Provide high-level customer service and support to internal teams and departments.
Oversee telecommunications operations, ensuring user satisfaction and adherence to company standards.
Advise system users on cost-effective and efficient services and equipment.
Coordinate and facilitate internal technical training across departments.
Troubleshoot and maintain telecommunications systems.
Develop and manage project schedules, plans, and processes.
Create routine project and progress reports.
Monitor budgets, approve payments and purchases, and track financial targets.
Perform administrative tasks including database updates and documentation.
Gather user requirements to prepare service, installation, and equipment orders.
Manage and coordinate departmental procurement activities.
**Work model:**
We strive to provide flexibility wherever possible. Based on this role's business requirements, this is a remote position open to qualified applicants in the United States. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
**What you need to have to be considered:**
Bachelor's degree in electrical, electronic, or mechanical engineering, telecommunications, computer science, or a related field.
Experience managing field operations programs or projects.
Knowledge of basic telecommunication technologies (T1, DIA, SIP, PRI, POTS, 4G LTE, 5G).
Understanding of telephone models and data services equipment capabilities.
Familiarity with applications and interfaces related to telecom equipment.
Ability to manage multiple responsibilities and prioritize ongoing projects.
Strong communication skills (written, verbal, and face-to-face).
Ability to work under tight deadlines and in a fast-paced environment.
Analytical skills to interpret data and inform decision-making.
Valid state driver's license (if travel is required).
**These will help you stand out:**
Experience coordinating internal technical training programs.
Proven ability to manage budgets and financial targets.
Strong documentation and reporting skills.
Experience with procurement and vendor management.
Ability to influence cross-functional teams and drive operational improvements.
**Salary and Other Compensation** :
Applications will be accepted until 10/19/2025
The annual salary for this position is between $93,000.00 - $104,000.00 depending on experience and other qualifications of the successful candidate.
This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.
Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:
- Medical/Dental/Vision/Life Insurance
- Paid holidays plus Paid Time Off
- 401(k) plan and contributions
- Long-term/Short-term Disability
- Paid Parental Leave
- Employee Stock Purchase Plan
Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.
Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

**Job Description:**
+ Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
+ Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
+ Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
**Customer Experience**
+ Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
+ Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
**Operations**
+ Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
+ Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
+ At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
+ Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
+ Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
+ Accountable for completion of non-clinical patient calls.
+ Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
+ Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
+ Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
+ Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
+ Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
+ Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
+ Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
**People & Performance Management**
+ Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
+ Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
+ Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
+ Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
+ Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
**Training & Personal Development**
+ Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
+ Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
+ Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
+ Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
**Communication**
+ Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
+ Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
**Job ID:** BR
**Title:** Pharmacy Operations Manager
**Company Indicator:** Walgreens
**Employment Type:** Full-time
**Job Function:** Retail
**Full Store Address:** 1901 2ND AVE,WATERVLIET,NY, -S
**Full District Office Address:** 1901 2ND AVE,WATERVLIET,NY, -S
**External Basic Qualifications:**
+ High School Diploma, GED, or equivalent.
+ PTCB or ExCPT certification (except in Puerto Rico).
+ Has one year of work experience as a pharmacy technician in a retail or hospital setting.
+ Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
+ Requires willingness to work flexible schedule, including evening and weekend hours.
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
+ Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
**Preferred Qualifications:**
+ Previous people management/ leadership experience.
+ Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
**Shift:** Non-Specialty
**Store:** 19948-WATERVLIET NY