Operations Manager

91506 Burbank, California Marriott

Posted 2 days ago

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Job Description

**Additional Information** Bonus Eligible
**Job Number**
**Job Category** Rooms & Guest Services Operations
**Location** Residence Inn by Marriott Los Angeles Burbank/Downtown, 321 South First Street, Burbank, California, United States, 91502VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Management
**Bonus Eligible:** Y
**JOB SUMMARY**
+ Bonus Eligible
Supports the successful execution of all operations in the hotel operations departments (may include Front Office, Business Center, Recreation/Health Club, Housekeeping, Food and Beverage/Culinary and Engineering/Maintenance) and managing staff. Strives to continually improve guest and employee satisfaction and maximize the financial performance of the department. Ensures that standards and procedures are being followed. Leads specific team while assisting with meeting or exceeding property goals.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the guest services, front desk, housekeeping, or related professional area.
OR
- 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the guest services, front desk, housekeeping, or related professional area.
**CORE WORK ACTIVITIES**
**Supporting Operations Team**
- Ensures that goals are being translated to the team as they relate to guest tracking and productivity.
- Understands employee and guest satisfaction results and communicates game plans to address need areas and expand on the strengths.
- Assists in ensuring that the team has the capabilities to meet expectations.
- Leads by example demonstrating self-confidence, energy and enthusiasm.
- Assists employees in understanding guests' ever-changing needs and expectations, and exceeding them.
**Supporting Property Operations Function(s)**
- Follows property specific second effort and recovery plan.
- Publishes all guest satisfaction results in a timely fashion including all guest satisfaction forms, comment cards and guest letters.
- Takes proactive approaches when dealing with employee concerns.
- Extends professionalism and courtesy to employees at all times.
- Communicates/updates all goals and results with employees.
- Meets semiannually with staff on a one-to-one basis.
- Assists/teaches the team scheduling against guest and hours/occupied room goals.
- Performs hourly job functions as needed.
**Managing and Monitoring Activities that Affect the Guest Experience**
- Provides excellent customer service by being readily available/approachable for all guests.
- Takes proactive approaches when dealing with guest concerns.
- Extends professionalism and courtesy to guests at all times.
- Responds timely to customer service department request.
- Ensures all team members meet or exceed all hospitality requirements.
**Assisting in Managing Profitability**
- Assists in performing required annual Quality audit with GM & RD.
- Ensures a viable key control program is in place.
- Understands financial statements, sales and activity reports, and other performance data.
**Conducting Human Resources Activities**
- Interviews and assists in making hiring decisions.
- Receives hiring recommendations from team supervisors.
- Ensures orientations for new team members are thorough and completed in a timely fashion.
The hourly pay range for this position is $27.50 to $34.62. Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.
The compensation and benefits information is provided as of the date of this posting. Marriott reserves the right to modify compensation and benefits at any time, with or without notice, subject to applicable law.
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law._
Residence Inn by Marriott helps guests thrive while on long stays so they can perform at their best. Spacious suites with full kitchens offer the comforts of the modern home, while associates provide service with a human touch to business and leisure travelers alike. Working at Residence Inn, you will build relationships grounded in teamwork and experience the legendary Residence Inn service culture which focuses on delivering against the unique needs of long stay guests. In joining Residence Inn, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
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Operations Manager-CA

93457 Mission Hills, California CVS Health

Posted 2 days ago

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At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
Deductive reasoning ability, advanced analytical skills and computer skills.
Advanced communication skills, leadership, supervision, and influencing skill
Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
Experience as a retail manager or supervisor
**Education**
High school diploma or equivalent required
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$18.00 - $31.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/30/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Operations Manager - VNY

91482 Van Nuys, California Signature Aviation

Posted 2 days ago

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As an **Operations Manager** , you are a critical part of the base leadership team, overseeing day-to-day operations that ensure the safe, efficient, and high-touch delivery of services for private aviation guests, crews, and residents. You lead by example, coordinating and directing team activities while upholding Signature Aviation's gold standard of hospitality.
In addition to your leadership responsibilities, you'll occasionally step into frontline duties alongside your team, using your deep understanding of company policies and operational procedures to **ensure a seamless guest experience** throughout the terminal.
This is a dynamic role requiring flexibility in scheduling (including nights, weekends, and holidays) and the ability to work in both indoor and outdoor environments near active aircraft and ground service equipment. From unpredictable weather to high-paced situations, your calm, capable leadership keeps everything running smoothly and **guests feeling valued** .
If you're passionate about leading teams, elevating guest experiences, and thriving in a hands-on, fast-moving aviation setting, this role is built for you.
_(Other duties may be assigned)_
+ Lead a team conducting base operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks.
+ Manage the performance of the Airside Experience and/or Guest Experience Teams to ensure technical accuracy, demeanor, and adherence to company policies and procedures. Correct performance deficiencies and administer corrective action as needed.
+ Interview, onboard, train, and manage team members ensuring their engagement and development.
+ Schedule, coordinate and assign duties to qualified Airside Experience and/or Guest Experience team members. Conduct shift and team member meetings and manage special events.
+ Provide on-the-job training and assistance to Airside Experience and/or Guest Experience team members. Ensure all airline-required training is administered and completed by team members.
+ Serve as a resource on guest service matters and as an escalation point for guest inquiries.
+ Assist with ramp operations as needed to ensure service needs are met for guests, clients, vendors, and aircraft crewmembers. Services include aircraft storage, cargo service operations, fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing.
+ Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately correct observed safety concerns. Conduct safety observations and document accordingly.
+ Operate and drive all ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, and other freight handling equipment as needed.
+ Assist with and/or manage regulatory compliance, audits, and/or reporting for airport or government parties if requested.
+ Manage inventory of base supplies, uniforms, and equipment in compliance with company procurement and expensing procedures.
+ Maintain security of premises to include monitoring street side, parking lots, terminal, hangars, and AOA.
+ Maintain safe, clean, and secure ramps and operations.
+ Monitor and maintain fuel inventories including ordering, fuel quality control checks, fuel receipt, and maintaining accurate related documentation.
+ Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job.
+ Stop work when an unsafe condition or act is likely to cause harm to people, the environment, Company or guest assets, or the Company's reputation if the work continues.
+ Follow emergency response procedures during critical events.
+ Understand, comply with, and enforce all security (physical, cyber and data) protocols as dictated by both Signature Aviation and the airport.
+ Maintain accurate records pertaining to time worked by team members, activities and services performed. May be responsible for payroll oversight and compliance.
**Minimum Education and/or Experience:**
+ High School Diploma or General Education Degree (GED).
+ One (1) to two (2) years of experience and/or training in aviation or cargo operations or an equivalent combination of education and experience is required.
+ Trained and approved to perform specialty responsibilities (e.g., oil and oxygen service for aircraft) and other required certifications (e.g., towing, deicing) as required by base specific operations is preferred. Ability to become approved is required.
+ Minimum of 18 years of age.
+ Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain issuance of an airport security badge, and be insurable by the Company's applicable insurance policies.
+ Excellent vision and coordination to move and/or direct aircraft.
+ Ability to pass a color vision test for purposes of visually inspecting aviation fuel.
+ Must be legally authorized to work in the jurisdiction of employment.
+ Must possess a valid state driver's license. Certain PATs require a commercial driver's license (CDL) as dictated by local regulations and business needs.
**Additional essential knowledge and skills:**
+ **Leadership Skills:** Ability to assign tasks wisely, provide feedback to improve performance, administer corrective action, and motivate others.
+ **Hospitality Skills:** Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.
+ **Language Skills:** Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals, and for safety-sensitive tasks, in English. Clearly communicate in English with others in person, via telephone, radio communicators, and in writing. Ability to write routine reports and correspondence.
+ **Math Skills:** Ability to perform simple math (e.g., addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time).
+ **Physical Ability:** Must be able to physically enter/exit and operate motor vehicles and ground support equipment such as fuel trucks, vans, tugs, freight handling equipment, and cars in addition to all physical requirements on the included chart.
+ **Critical Thinking / Reasoning Ability:** Ability to solve practical problems and handle a variety of variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
+ **Interpersonal Skills:** Ability to get along and work well with others. Excellent interpersonal skills for effective collaboration with team members and service to guests.
+ **Computer Skills:** Ability to use a computer, including pass computer-based training modules. Proficient in Microsoft tools (Word, Excel, PowerPoint, Outlook) and ability to learn company software.
+ **Task Management:** Excellent time/project management and organizational skills. Ability to successfully and timely complete Signature's training programs.
**Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, travel. The pay range for this position is $ 69,000 / $89,000 yearly.**
With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members' overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.
From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.
**Our Benefits:**
+ Medical/prescription drug, dental, and vision Insurance
+ Health Savings Account
+ Flexible Spending Accounts
+ Life Insurance
+ Disability Insurance
+ 401(k)
+ Critical Illness, Hospital Indemnity and Accident Insurance
+ Identity Theft and Legal Services
+ Paid time off
+ Paid Maternity Leave
+ Tuition reimbursement
+ Training and Development
+ Employee Assistance Program (EAP) & Perks
Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.
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Material Control Operations Manager

91305 Canoga Park, California L3Harris

Posted 1 day ago

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L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers' mission and quest for professional growth. L3Harris provides an inclusive, engaging environment designed to empower employees and promote work-life success. Fundamental to our culture is an unwavering focus on values, dedication to our communities, and commitment to excellence in everything we do.
L3Harris Technologies is the Trusted Disruptor in the defense industry. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Associate Manager Material Control Operations
Job Code: Recruiter will populate
Job Location: Canoga Park, CA
Job Schedule: 9/80 Employees work 9 out of every 14 days - totaling 80 hours worked - and have every other Friday off
Job Description:
Our factory operations are experiencing rapid growth. We are seeking an experienced leader to join us as our Associate Manager of our Material Control Operations located at the L3Harris Aerojet Rocketdyne Canoga Park Campus. This position is a direct report to the Strategic Fabrication Center. This position is responsible for directing the daily activities related to execution of the material control department located at L3Harris Aerojet Rocketdyne Canoga Park Campus. This management position is responsible for the performance of all 1st shift hourly and salaried personnel in supporting all current and future program needs.
Essential Functions:
+ Responsible for managing the flow of materials, tracking inventory levels, and ensuring the accuracy of stock records within the factory and assembly areas. Ensures that the right materials are available at the right time and in the right quantities, preventing operational delays and improving efficiency. The position is also responsible for cutting tool design, fabrication, and tool presetting to support operational readiness. Direct daily work assignments to meet quality, cost, and schedule commitments. Approve timecards and managing labor charging to ensure regulatory compliance. Drive process improvement projects to achieve greater efficiency, effectiveness, and reliability with a focus on reduced costs and improved quality.
+ Maintain employee training, certifications, and critical skills. Coach employees on workmanship fundamentals. Update work instructions to incorporate best practices. Monitor performance to maximize utilization of resources and achieve job standards. Maintain tooling and work center readiness (6S, safety, calibration, and preventative maintenance plans).
+ Identify, report, and eliminate unsafe acts and unsafe conditions. Drive root cause analysis investigations.
Qualifications:
+ Bachelor's Degree and minimum 6 years of prior relevant experience. Graduate Degree and a minimum of 4 years of prior related experience. In lieu of a degree, minimum of 10 years of prior related experience.
Preferred Additional Skills:
+ Ability to develop and implement improved methods and procedures for inventory control and material management throughout the factory areas.
+ Successful candidates will have direct experience in manufacturing, production and/or production support systems.
+ Candidates must have a demonstrated ability to organize and complete objectives, and tasks.
+ Candidates must be capable of leading a diverse team and collaborating in a cross-functional organization to deliver results.
+ The ability to adapt in a dynamically changing environment is a necessary skill for this position.
+ Experience working in or around a bargaining unit is preferred.
In compliance with pay transparency requirements, the salary range for this role in California, Massachusetts, New Jersey, Washington, and the Greater D.C, Denver, or NYC areas is $94,000 - $75,000. The salary range for this role in Colorado state, Hawaii, Illinois, Maryland, Minnesota, New York state, and Vermont is 82,500 - 153,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .
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Branch Operations Manager Mountain Gate Plaza

93099 Simi Valley, California Wells Fargo

Posted 2 days ago

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**Why Wells Fargo:**
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life ( means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!
**About this role:**
Wells Fargo is seeking a Branch Operations Associate Manager (LO) for our National Branch Network as part of the Consumer, Small & Business Banking division. Learn more about the career areas and business divisions at wellsfargojobs.com.
**In this role you will:**
+ Lead and supervise risk and the operations of teller functions to deliver exceptional customer service and colleague experience, and ensure timely completion, quality, and compliance in teller functions
+ Provide feedback and present ideas for improving customer service and colleague experience, and related performance management process and tools
+ Perform operational and customer support tasks
+ Provide excellent customer service, engage customers in conversations, and build relationships with them
+ Manage the schedule and the daily operations of the teller line
+ Make decisions and resolve issues related to daily operations of the teller line, under direction of regional banking management
+ Leverage interpretation of applicable regulations, policy and procedure requirements, and audit and escalation procedures
+ Support customers and employees in resolving or escalating concerns or complaints
+ Collaborate and consult with branch employees, colleagues, and mid-level managers
+ Interact directly with customers
+ Coach, motivate, and develop a diverse team of direct reports to achieve full potential and meet established business objectives
+ Manage allocation of people and financial resources for branch operations
+ Mentor and guide talent development of direct reports and assist in hiring talent
+ This LO position has customer contact and job duties which may include needs assessing and referring those customers interested in a dwelling secured product to a SAFE team member. This position includes assisting customers without taking an application and without offering or negotiating terms of a dwelling secured transaction. Individuals in a LO position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below
**Required Qualifications:**
+ 2+ years of experience assessing and meeting the needs of customers or helping with issue resolution, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
+ 1+ years of Leadership experience
**Desired Qualifications:**
+ Leadership skills including the ability to build, develop, and motivate a diverse work team
+ Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving complex customer issues
+ Customer service, operations, or financial services management experience within a high volume, fast-paced and constantly changing environment
+ Ability to educate and connect customers to technology and share the value of mobile banking options
+ Ability to interact with integrity and professionalism with customers and employees
+ Knowledge and understanding of laws and regulations pertaining to the banking industry
+ Knowledge and understanding of retail compliance controls, risk management, and loss prevention
+ Ability to work effectively under pressure, meet deadlines, exercise independent judgment, and use critical thinking skills
+ Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting
+ Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting
+ Cash handling experience
**Job Expectations:**
+ Ability to work a schedule that may include most Saturdays
+ Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness, and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness. However, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary
+ This position is not eligible for Visa sponsorship
**Pay Range**
Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates.
$26.75 - $40.50
**Benefits**
Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs ( for an overview of the following benefit plans and programs offered to employees.
+ Health benefits
+ 401(k) Plan
+ Paid time off
+ Disability benefits
+ Life insurance, critical illness insurance, and accident insurance
+ Parental leave
+ Critical caregiving leave
+ Discounts and savings
+ Commuter benefits
+ Tuition reimbursement
+ Scholarships for dependent children
+ Adoption reimbursement
**Posting End Date:**
13 Oct 2025
*** **_Job posting may come down early due to volume of applicants._**
**We Value Equal Opportunity**
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
**Applicants with Disabilities**
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo ( .
**Drug and Alcohol Policy**
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy ( to learn more.
**Wells Fargo Recruitment and Hiring Requirements:**
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
**Req Number:** R-
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Broadcast Operations & Engineering Manager

91604 Studio City, California Paramount

Posted 2 days ago

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**#WeAreParamount on a mission to unleash the power of content you in?**
Weve got the brands, weve got the stars, weve got thepowerto achieve our mission to entertain the planet now all were missing is YOU! Becoming a part of Paramount means joining a team of passionate people who not only recognize the power of content but also enjoy a touch of fun and uniqueness. Together, we co-create moments that matter both for our audiences and our employees and aim to leave a positive mark on culture.
KCBS2/KCAL9, the largest duopoly and part of the CBS-owned and operated stations in Los Angeles, is seeking an experienced Engineering Manager to become part of the Engineering and Operations team. The selected candidate will collaborate with the Director of Broadcast Operations & Engineering in the planning and design of the broadcast and studio systems.
PRIMARY ACCOUNTABILITIES:
+ Assist the Director in capital planning and department expense budget.
+ Supervise the engineering maintenance staff and coordinate training for engineers in new systems, technologies, procedures, and techniques.
+ Manage Engineering staff schedules who are members of the IBEW or IATSE unions.
+ Ensure daily maintenance issues are being resolved in a timely manner, staff development opportunities are being applied, and projects are being completed on schedule and within budget.
+ Coordinate any maintenance windows that could impact KCBS/KCAL, CBS West Coast Network Operations, CBS West Coast News Bureau, Newspath, CBS Program Practices, among other divisions.
+ Coordinate with the Director of IT & Broadcast Technology integrating or updating equipment that requires network connectivity.
+ Oversee the purchasing of equipment and the coordination of the stations' technological planning and development.
+ Manage relationships with vendors, and local distribution partners.
+ Process invoices according to NET terms.
+ Work directly with the News Department to plan and implement special production and event coverage as necessary.
+ Along with the Production manager, resolve the source of all on-air technical problems or mistakes and take any necessary action to prevent such mistakes from reoccurring.
+ Ensure compliance with FCC, OSHA, EPA, and local laws, and performs other duties as assigned.
PROFICIENCIES:
+ Ability to lead and motivate a team.
+ A sound engineering foundation and the ability to solve and repair complex television broadcast systems.
+ Strong technical background in video transmission and transmitters, newsroom systems, ingest, wireless and cellular bonded technologies, automation systems, microwave, master control, satellite, streaming, control room, studio, and field operations, and IP technology.
+ Expertise and background in RF transmission and technology.
+ Understanding of MEP systems, including HVAC, plumbing, electrical, and fire protection systems.
+ Candidate must be a self-starter and highly organized.
+ Strong project execution and coordination skills.
+ Strong verbal and written skills, with the ability to successfully actively communicate and work with other members of the engineering staff, station employees, management, and outside vendors in a fast-paced, dynamic environment.
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
+ 5+ years of experience as a television broadcast manager, or equivalent.
+ College degree in Engineering or IT related field, or SBE Certification, preferred.
+ Willingness to work nights, weekends, holidays, and in emergency situations, as we are a 24/7 news operation.
+ Understanding of RF, ATSC 1.0 & 3.0 signals, MPEG2, AVC, HEVC, DOLBY AC-3 & AC-4, CALM ACT, EAS, CAP.
+ Knowledge and experience working with but not limited to SONY automation, switchers, and cameras, media servers, Grass Valley non-linear editing systems, Telestream transcoding products, Chyron graphics systems, Evertz routers, RTS intercoms, and Harmonic encoders.
+ Knowledge of and understanding of FCC rules and regulations.
+ Familiarity with IP interface networking, active directory, and software
CBS News and Stations, brings together the power of CBS News, 28 owned television stations in 17 major U.S. markets, the CBS News Streaming Network, CBS News Streaming local platforms, local websites and cbsnews.com, under one umbrella. CBS News and Stations is home to the nations #1 news program 60 MINUTES, the CBS News Streaming Network, the first 24/7 digital streaming news network, the award-winning broadcasts CBS MORNINGS, CBS SATURDAY MORNING, the CBS EVENING NEWS, CBS SUNDAY MORNING, CBS WEEKEND EVENING NEWS, 48 HOURS and FACE THE NATION WITH MARGARET BRENNAN. CBS News and Stations provides news and information for the CBS Television Network, CBSNews.com, CBS News Radio and podcasts, Paramount +, all digital platforms, and the CBS News Streaming Network, the premier 24/7 anchored streaming news service that is available free to everyone with access to the internet. The CBS News Streaming Network is the destination for breaking news, live events, original reporting and storytelling, and programs from CBS News and Stations top anchors and correspondents working locally, nationally and around the globe. CBS News streaming services, across national and local, amassed more than 1.01 billion streams in 2021. Launched in November 2014 as CBSN, the CBS News Streaming Network is available on 30 digital platforms and apps, as well as CBSNews.com and Paramount+. The service is available live in 91 countries. CBS News and Stations is dedicated to providing the highest quality journalism under standards it pioneered and continues to set in todays digital age. CBS News earns more prestigious journalism awards than any other broadcast news division.
Organizations that wish to receive job vacancy notices from this postings television station should contact
ADDITIONAL INFORMATION
Hiring Salary Range: $140,000.00 - 150,000.00.
The hiring salary range for this position applies to New York, California, Colorado, Washington state, and most other geographies. Starting pay for the successful applicant depends on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education. The benefits available for this position include medical, dental, vision, 401(k) plan, life insurance coverage, disability benefits, tuition assistance program and PTO or, if applicable, as otherwise dictated by the appropriate Collective Bargaining Agreement.This position is bonus eligible.
**What We Offer:**
+ Attractive compensation and comprehensive benefits packages. Check out our full list of benefits here: Generous paid time off.
+ An exciting and fulfilling opportunity to be part of one of Paramounts most dynamic teams.
+ Opportunities for both on-site and virtual engagement events.
+ Unique opportunities to make meaningful connections and build a vibrant community, both inside and outside the workplace.
+ Explore life at Paramount: is an equal opportunity employer (EOE) including disability/vet.
At Paramount, the spirit of inclusion feeds into everything that we do, on-screen and off. From the programming and movies we create to employee benefits/programs and social impact outreach initiatives, we believe that opportunity, access, resources and rewards should be available to and for the benefit of all. Paramount is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, and Veteran status.
If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access as a result of your disability. You can request reasonable accommodations by calling or by sending an email to Only messages left for this purpose will be returned.
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Operations Support Manager-Fandango

91608 Universal City, California NBC Universal

Posted 2 days ago

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Job Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
NBC Sports Next, a division of 'Versant', is where sports and technology intersect. We're fueled by our mission to innovate, create larger-than-life events and connect with sports fans through technology. We're a subdivision of NBC Sports and home to leading technology platforms and digital applications for Youth & Recreational Sports; Golf; and Emerging Media.  
Over the past twenty years, Fandango has built a network of direct-to-consumer digital brands, where 50 million+ fans unite to celebrate their love for movies, TV and streaming. We take pride in serving fans throughout their entertainment journey from content discovery to theatrical moviegoing to watching at home. Our portfolio includes leading online movie ticketer, Fandango ( , which tickets for more than 31,000 U.S. movie screens; world-renowned entertainment review site, Rotten Tomatoes ( ; and Fandango at Home ( (previously known as Vudu), the on-demand streaming service offering the industry's best selection of 4K UHD titles and more than 250,000 new release and catalogue movies and next day TV shows. 
We're looking for a solutions-oriented and detail-focused Operations Support Manager  to support both the execution of gift card programs across both digital and physical channels and other Fandango Rewards and Partnerships as they arise. Though responsibilities are focused primarily on retail and direct to consumer promotional programs for all Gift Card brands in the Fandango/Sports Next portfolio, this role will also play a key role in carrying out website updates, promotional campaigns, B2B customer support, creative approvals and print production deliverables for both the Gift Cards business and other Partnerships activations. The ideal candidate is comfortable collaborating across teams, working internally and externally, keeping a close eye on quality-first executions, and ensuring that deliverables are accurate, on-brand, and completed on time.
Essential duties & responsibilities:
+ Support the execution of digital gift card campaigns across multiple brand storefronts (D2C, B2B, and retail), including product launches, seasonal updates, and troubleshooting and other campaign execution needs that support the broader team as they arise.
+ Partner with internal teams and external vendors on the production of physical gift card materials, including packaging, signage, and point-of-sale displays.
+ Contribute to QA testing and proofing of printed materials to ensure accuracy, consistency, and alignment with creative and legal requirements.
+ Work toward hitting milestones and deadlines by keeping tasks moving forward and ensuring timely follow-through on reviews, revisions, and approvals.
+ Act as the tactical point person for B2B channel customers, supporting their digital order journey and helping resolve questions or issues.
+ Collaborate with internal stakeholders such as Marketing, Creative, PR, Product, Legal, and Customer Support to align on campaign execution and asset delivery.
+ Use platforms such as Salesforce, Asana, and vendor systems to support task tracking, execution, and issue resolution.
+ Utilize Salesforce to record, monitor and provide reporting to key stakeholders including gift card team, management and finance.
+ Track all promotional programs, ensuring accuracy of distributor marketing reports and marketing efforts.
+ Help maintain documentation related to production specs, QA checklists, and campaign workflows.
+ Take a solutions-focused approach to execution, collaborating with others to overcome obstacles and ensure deliverables are completed accurately and efficiently
+ Role will be approx. 75% gift card campaign executions support and 25% supporting other campaigns.
+ Other duties as assigned by leadership.
+ Bachelor's degree in business, marketing, entertainment, communications, or a related field.
+ 3+ years of experience in digital marketing operations, production coordination, or eCommerce support, preferably within the gift card, retail, or payments industry.
+ Experience supporting print production processes, including proofing, QA, and working with vendors to move materials through final delivery.
+ Familiarity with digital campaign workflows and execution across multiple storefronts or customer channels.
+ Strong attention to detail and ability to catch inconsistencies in both digital and printed materials.
+ Excellent communication and relationship-building skills with external and internal partners.
+ Demonstrates ability to prioritize and execute multiple projects with accuracy and professionalism.
+ Comfortable working with cross-functional teams and external partners to ensure seamless execution.
+ Must be able to communicate effectively and professionally with all areas of the Company and all levels of management.
+ Proficient in tools like Microsoft Office Suite, Salesforce, Asana, CMS platforms, Adobe Suite, and vendor portals.
Additional Job Requirements
+ This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
+ Must be willing to work in the Los Angeles, CA office.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website. Salary range: $70,000 - $85,000.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.
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Sr. Manager, Operations

91608 Universal City, California NBC Universal

Posted 2 days ago

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Job Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
The Sr. Manager, Operations is a strategic, cross-functional leader reporting directly to the Director of Engineering, ERP Platform & Integration. This role uniquely spans the three engineering verticals, BASIS, Integration, and Cloud/Platform, and is responsible for driving operational excellence, system reliability, and cross-domain alignment.
The successful candidate will play a crucial role in understanding the interdependence and operational nuances across these areas, ensuring seamless coordination and optimized performance. They will bring a modern mindset, a strong leadership presence, and the ability to navigate complex technical environments with empathy, clarity, and precision.
This role collaborates closely with engineering leads, TPMs, and the Technical Documentation Specialist to ensure environments are well-documented, compliant, and scalable. Additionally, the Sr. Manager will represent Enterprise Technology across Operations & Technology, fostering strong cross-functional relationships, managing vendor coordination, overseeing environment governance, and delivering insightful operational reporting.
Operations Leadership
+ Establish and lead cross-functional operational initiatives across Platform, BASIS, and Integration, while managing a team of contractors and service providers.
+ Anticipate and optimize resource needs, including identifying performance gaps, staffing requirements, and opportunities for efficiency.
+ Develop and maintain environment management standards, including release controls, patches, and transport processes.
+ Ensure timely application of system patches, including security updates, to maintain platform stability, compliance, and protection against vulnerabilities.
+ Oversee high availability and performance of systems through proactive monitoring and incident response coordination.
Program & Process Management
+ Establish new operational processes and standards to support the needs of a newly formed company, including designing, implementing, and evolving workflows that enable scalable, efficient, and resilient operations.
+ Build with agility and adaptability in mind, enabling the organization to respond effectively to evolving business priorities and strategic growth opportunities.
+ Partner with TPMs and PMO to align operational activities with project timelines and business priorities.
+ Drive continuous improvement in operational workflows, including automation and tooling enhancements.
+ Support Day 1 readiness and post-launch stabilization efforts.
Governance & Compliance
+ Collaborate with the BASIS Security Engineer to ensure compliance with SOX, GDPR, and internal controls.
+ Own the organization and upkeep of operational documentation, ensuring it is created when needed, logically structured, consistently maintained, and easily accessible to relevant stakeholders.
+ Track and report on operational KPIs, technical debt, and modernization opportunities.
Cross-Functional Collaboration
+ Act as a liaison between Platform, BASIS, and Integration teams to ensure seamless coordination.
+ Engage with vendors and service providers to manage SLAs and operational dependencies.
+ Support executive reporting and decision-making through clear summaries and operational insights.
+ 8+ years of experience in enterprise IT operations, preferably in SAP or ERP environments.
+ Demonstrated ability to lead with empathy, foster collaboration across diverse teams, and communicate technical concepts with clarity and influence.
+ Experience navigating change and ambiguity in transformation environments, and a commitment to continuous learning and professional development.
+ Strong understanding of infrastructure, integration, and platform operations.
+ Proven ability to lead cross-functional teams and manage complex technical programs.
+ Familiarity with compliance frameworks (SOX, GDPR) and operational governance.
+ Excellent communication and documentation skills; experience with Confluence, Jira, and visualization tools.
Additional Requirements:
+ Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website. Salary range: $150,000 - $180,000 (bonus eligible)
We are accepting applications for this position on an ongoing basis.
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
Although you'll be hired as an NBCU employee, your employment and the responsibilities associated with this job likely will transition to Versant in the future. By joining at this pivotal time, you'll be a part of this exciting company as it takes shape.
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Manager, Mobile Operations

91608 Universal City, California NBC Universal

Posted 2 days ago

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Job Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.
Comcast NBCUniversal has announced its intent to create a new publicly traded company ('Versant') comprised of most of NBCUniversal's cable television networks, including USA Network, CNBC, MSNBC, Oxygen, E!, SYFY and Golf Channel along with complementary digital assets Fandango, Rotten Tomatoes, GolfNow, GolfPass, and SportsEngine. The well-capitalized company will have significant scale as a pure-play set of assets anchored by leading news, sports and entertainment content. The spin-off is expected to be completed during 2025.
The Enterprise IT Mobile Manager leads the strategy, delivery, and continuous improvement of enterprise mobile services, ensuring secure, seamless, and cost-effective mobile experiences for employees, executives, and contractors across the organization. This role is accountable for delivering measurable service value, driving cost efficiency, and maximizing the ROI of mobile assets and services.
The Mobile Manager oversees a team of service analysts who support with telecom expense reconciliation, mobile analytics, contractual compliance, and service performance tracking. This role collaborates across IT, Finance, Procurement, and Security to ensure mobile services are optimized, well-governed, and aligned with business needs.
Key Responsibilities:
Strategic & Operational Leadership
+ Define and execute the enterprise mobile strategy, balancing user experience, scalability, and cost control.
+ Oversee the full lifecycle of mobile assets (smartphones, tablets, hotspots, wearables) from procurement through decommissioning.
+ Lead Unified Endpoint Management (UEM) platform operations (e.g., Microsoft Intune, Tangoe Mobile etc.), ensuring policy compliance and secure mobile access.
+ Evaluate emerging technologies for potential value and integration into our broad business ecosystem.
Cost Management & Service Value
+ Own the enterprise mobile budget and cost model; ensure proactive forecasting, tracking, and variance reporting.
+ Lead the reconciliation of carrier bills, cross-charging, and mobile spend analytics.
+ Drive service value through cost-performance benchmarking, plan optimization, contract consolidation, and usage analysis.
+ Identify opportunities to reduce total cost of ownership (TCO) while enhancing user satisfaction and productivity.
Team Management & Analytics
+ Manage a team of mobile service analysts responsible for:
+ Carrier invoice analysis and dispute resolution
+ Monthly and quarterly mobility reporting (usage, spend, adoption, compliance)
+ Service performance reviews, dashboards, and SLA/KPI tracking
+ Identifying service bottlenecks and recommending operational improvements
+ Foster a culture of data-driven decision-making and continuous service improvement.
Vendor & Contract Oversight
+ Manage relationships and performance of telecom carriers, OEMs, and mobile service providers globally.
+ Negotiate wireless service contracts, device leases, and UEM platform agreements with cost, flexibility, and scalability in mind.
Service Management & VIP Support
+ Ensure effective end-user mobile support, including executive and VIP user support through white-glove services and proactive device management.
+ Oversee incident trends, user satisfaction, and service desk alignment for mobile support issues.
+ Support service readiness for M&A activity, workforce expansions, and remote working models.
Security & Compliance
+ Collaborate with Cyber Security teams to enforce mobile device encryption, threat defense, and data loss prevention standards.
+ Ensure compliance with enterprise policies and any relevant regulatory requirements
Requirements:
+ 7+ years of experience in enterprise IT, with 3+ years leading mobile technology operations.
+ Strong knowledge of UEM platforms and mobile OS ecosystems (iOS, Android, Windows).
+ Proven experience in mobility-related cost management, TEM (telecom expense management), and service analytics.
+ Experience managing teams and delivering operational reporting to senior stakeholders.
Desired Characteristics:
+ ITIL certification and familiarity with service lifecycle and continual improvement processes.
+ Experience supporting VIP or executive-level users.
+ Familiarity with Mobile Threat Defense (MTD), eSIM provisioning, and mobile security standards.
+ Working knowledge of enterprise finance or procurement systems (e.g., ServiceNow, SAP, Craft).
Key Competencies:
+ Strategic and financial acumen
+ Service-oriented mindset with measurable outcomes focus
+ Strong data analysis and reporting capabilities
+ Executive communication and vendor negotiation skills
+ Operational excellence and continuous improvement leadership
Additional Requirements:
+ Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page ( of the Careers website. Salary range: $80,000 - $100,000
As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.
NBCUniversal will consider for employment qualified applicants with criminal histories, or arrest or conviction records, in a manner consistent with relevant legal requirements, including the City of Los Angeles' Fair Chance Initiative For Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, where applicable.
If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to
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Manager Data Center Operations

91520 Burbank, California Digital Realty

Posted 4 days ago

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Job Description

Job Description

Manager Data Center Operations

Your role

The Manager Data Center Operationsis responsible for overseeing the execution of local data center operations at one or more data center properties. Data center operations include, but are not limited to:
  • Engineering operations and core infrastructure maintenance
  • Data center construction management, commissioning and start-up
  • Delivery of data center services including colocation, connectivity, raised floor services and deployment
  • Installation and management of all cable and network infrastructure supporting facility and customer connectivity
  • Technical event management including post-event root cause analysis and infrastructure repair
If the property's Property Manager is not located at the property, the Manager Data Center Operationsresponsibilities may also include oversight of general facility operations, including, but not limited to, security, janitorial and other facility management functions.

The Manager Data Center Operationswill have experience in data center electrical, mechanical and network system operations and possess knowledge of large scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the Manager Data Center Operationsshall participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.

The Manager Data Center Operationsis ultimately responsible for identifying, evaluating and executing operational strategies to ensure Digital Realty's data center operations achieve the highest level of availability.

What you'll do
  • Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
  • Supervises all construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards.
  • Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
  • Manages provisioning of data center services including colocation, connectivity, raised floor services, deployment and any additional services to be delivered to data center customers.
  • Manages all local customer installations, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements.
  • Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel.
  • Supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty's periodic maintenance program and maintenance calendar.
  • Develop, implement and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Digital Realty's standards and industry best practices.
  • Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors and customers.
  • Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Digital Realty's performance standards and scopes of work.
  • Responsible for timely execution of data center services such as remote hands, customer installations and service requests.
  • Supervise security personnel and manage security systems including the adherence to security policies and compliance programs (as required by the Property Manager)
  • Act as primary technical and operational contact for data center customers - both as the technical lead and local point of escalation during emergency events and day to day operations. Develop knowledge of customer's core business and the business function of the customer's local datacenter operation.
  • Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.
  • Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational metrics and other data to provide Senior Management oversight and control for both snapshot data and long-term trend analysis.
  • Identify process based improvements that generate operational and financial efficiencies including the development and presentation of the business case.
  • Support Property Manager with the management of expenses and assist all budgeting, forecasting and reporting requirements by providing capital and expense requirements and justifications.
  • Support pre-sales process, including, but not limited to, conducting sales tours and reviewing lease proposals and lease agreements to confirm compliance with Digital Realty standards and local requirements.
  • Support various accreditation initiatives, including, but not limited to, SSAE16, SOC2, ISO 27001, etc. as may be required by Digital Realty.
  • Maintain compliance with local health & safety (i.e. OSHA) standards and national electrical and building codes.
What you'll need
  • 10 years related facility management experience in data center operations (or related electrical or mechanical engineering field) with minimum of 5 years' experience managing or leading data center operations teams in a large scale mission critical environment. Bachelor's degree in electrical or mechanical engineering preferred.
  • Solid and proven experience in the construction, commissioning, acceptance and operation of mission critical systems, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems
  • Extensive knowledge of structured cabling systems, networking and connectivity standards, and hardware installation requirements.
  • Proficient experience in colocation operations, including the installation and deployment of cage, rack and cable infrastructure, as well as, power circuit installation and power monitoring.
  • Experience working with and deploying telecom and network providers, specifically in Meet Me Room and POP room environments
  • Experience managing a change control environment
  • Strong quantitative and qualitative reasoning skills, with demonstrated ability to determine event root causes, performance shortfalls and required corrective actions.
  • Knowledge of industry data center standards, policies & methodologies
  • Knowledge of performance management & critical awareness methods and implementation standards
  • Strong interpersonal, presentation and communication skills
  • Strong organizational skills and detail oriented
  • Experience managing own budget and analyzing expenses
  • Proficiency in Microsoft Word, Excel and Outlook and familiarity with Microsoft Project, Visio or AutoCad
  • Familiarity with Computerized Maintenance Management Systems (CMMS), Data Center Infrastructure Management (DCIM), and power metering system


A bit about us

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx®) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

To learn more about Digital Realty, please visit digitalrealty.com or follow us on LinkedIn and Twitter.

A bit about our Digital team

Our Operations team keeps our customers' infrastructure running safely and securely. We get plenty of opportunities to take on a variety of tasks and develop our technical skills. From overseeing electrical power to cooling and fire suppression systems, our team plays a vital role in making sure everything in our data centers operates as it should.

What we can offer you

Our rapidly evolving business sector offers the opportunity to be part of a courageous and passionate team who work together to understand and meet the changing needs of our global customers.

Join us and you'll be part of a supportive and inclusive environment where you can bring your whole self to work. As part of our team, you'll get to work with people from different business areas, challenge the way we do things and put your ideas into action. We'll also give you plenty of development opportunities so you can build a rewarding and successful career with us.

Our Compensation Philosophy

Digital Realty offers its employees a highly competitive compensation package, excellent benefits, and an environment that recognizes and rewards your contributions. Central to our compensation philosophy is rewarding our employees for achieving the values and objectives aligned to the company's overall goals and values.

Our published pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and geographical location. Individual pay is based on additional factors including but not limited to job-related skills, experience, and relevant education and/or training. Moreover, an employee's total compensation package varies by role and may include salary, cash bonus or commissions, and equity awards not quantified below.

Compensation range: $131,000 - $149,000 . This compensation range represents the Company's good faith belief as to what it will pay as an annual base salary for this position at the time of this posting.

Benefits: For this role, Benefits include medical, dental, vision, life and AD&D insurance, 401k match, disability benefits, wellness and education benefits, paid time off, holidays, and more.

This is an exciting time to join our business so apply now and make your mark on our future.

Notes:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Digital Realty is an equal opportunity employer, EOE/AA/M/F/Vets/Disabled. All applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability or protected veteran status, or other status protected by law or Company policy.

Digital Realty is a publicly traded company (NYSE: DLR) with investment grade ratings from all three major ratings agencies.

Please do not forward unsolicited resumes to any employee of Digital Realty and its subsidiaries. Digital Realty is not responsible for any fees related to unsolicited referrals.
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  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
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