Manager 2, Business Operations

75026 Plano, Texas Intuit

Posted 1 day ago

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Job Description

**Overview**
The QuickBooks Capital Servicing & Collections team is looking for a seasoned leader to own the oversight and performance of our third-party vendors. This role is responsible for ensuring vendor partners are delivering against contractual obligations, compliance requirements, and internal performance standards. As our vendor footprint expands, this leader will build scalable frameworks for governance, QA, issue remediation, and partner enablement.
**What you'll bring**
+ 10+ years of experience in vendor management, compliance, or operations within fintech, lending, or financial services
+ Deep understanding of regulatory requirements applicable to third-party oversight (e.g., CFPB, GLBA, UDAAP)
+ Proven ability to design scalable governance frameworks and vendor controls
+ Strong cross-functional collaboration and communication skills, particularly in navigating Legal, Risk, and Compliance partners
+ Analytical mindset with the ability to evaluate trends, surface issues, and drive accountability
Preferred:
+ Experience with leveraging BPOs for Loan Servicing, Collections or Sales
+ Familiarity with tools such as Salesforce, QA platforms, or servicing systems
+ Background in managing audits and control frameworks is a plus
**How you will lead**
+ Serve as the strategic lead for all external vendors supporting customer-facing operations and back office support functions, including BPOs, collection agencies, and servicers
+ Establish and manage end-to-end vendor governance processes, including onboarding, SLAs, KPIs, and ongoing monitoring
+ Own vendor performance management: track metrics, conduct business reviews, and lead continuous improvement initiatives
+ Ensure vendor compliance with regulatory obligations and internal controls, in partnership with Legal, Risk, and Compliance teams
+ Develop and implement controls and testing frameworks (e.g., QA programs, audits, playbook reviews) to mitigate operational and reputational risk
+ Oversee contractual relationships, billing accuracy, and issue escalation pathways
+ Partner with internal stakeholders (e.g., Legal, Compliance, Business Ops, Finance) to align vendor performance with business goals
+ Prepare and deliver executive-level reporting on vendor health, risk, and remediation plans
EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.
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Senior Business Operations Specialist

75026 Plano, Texas The Boeing Company

Posted 1 day ago

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Job Description

**Job Description**
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
**Boeing Global Services** (BGS) is seeking a **Senior Business Operations Specialist** to join our Business Operations teams at one of the following locations **: San Antonio, TX, Hazelwood, MO, Plano, TX or Seattle, WA** . This position will act as a business integrator and maintain a unified operating rhythm for the Director of BGS Business Operations / Safety & Quality Program.
**This position is expected to be 100% onsite. The selected candidate will be required to work onsite at one of the listed locations.**
**Position Responsibilities:**
Duties will include (but are not limited to):
+ Supporting and managing day-to-day operations and meetings
+ Deliver outcomes while working in a fast-paced, high visibility and ever-changing environment
+ Coordinate artifacts, presentations and content that will be shared with senior leaders
+ Track actions to resolution
+ Manages and updates operating tools (OneNote, SharePoint, File shares, Outlook, etc.)
+ Lead executive reporting the Safety & Quality Program
+ Serve as a strategic partner to BGS Business Operations Leadership to drive organizational efficiency and operational excellence through efficient use of systems, tools and processes
+ Collect, organize, and visualize data into insights
+ Partner with Director of BGS Business Operations / Safety & Quality Program on special projects
+ Functional expertise and the ability to manage diverse and complex topics
**Basic Qualifications (Required Skills/Experience):**
+ 5+ years of experience working across organizations and cross-functional groups to ensure project coordination, implementation and completion
+ 5+ years of experience collecting, organizing and analyzing data
+ 5+ years of experience developing and reporting performance metrics
+ 5+ years of experience leading projects
+ 5+ years of experience creating executive level presentations
+ Experience working with geographically diverse teams
+ Experience working with confidential information
+ Exhibit strength in: business acumen, critical thinking, building positive relationships, problem solving, and adaptability
**Preferred Qualifications (Desired Skills/Experience):**
+ Bachelor's degree or higher preferred
+ Experience working in Program Management, Business Operations, Finance
**Drug Free Workplace:**
Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.
At Boeing, we strive to deliver a Total Rewards package that will attract, engage and retain the top talent. Elements of the Total Rewards package include competitive base pay and variable compensation opportunities.
The Boeing Company also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance programs, and a number of programs that provide for both paid and unpaid time away from work.
The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
Pay is based upon candidate experience and qualifications, as well as market and business considerations.
Summary Pay Range: $132,600- $192,050
Applications for this position will be accepted until **Sept. 19, 2025**
**Export Control Requirements:** This position must meet export control compliance requirements. To meet export control compliance requirements, a "U.S. Person" as defined by 22 C.F.R. §120.15 is required. "U.S. Person" includes U.S. Citizen, lawful permanent resident, refugee, or asylee.
**Export Control Details:** US based job, US Person required
**Relocation**
Relocation assistance is not a negotiable benefit for this position.
**Visa Sponsorship**
Employer will not sponsor applicants for employment visa status.
**Shift**
This position is for 1st shift
**Equal Opportunity Employer:**
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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Director of Business Operations (Dallas)

75215 Park Cities, Texas Sky Harvest

Posted 2 days ago

Job Viewed

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Job Description

part time

Location Dallas, Texas (in-office)

Department: Operations

Reports to: Vice President, Operations


Who we are:

Sky Harvest exists to create sensible, cost-effective solutions to all who care about mitigating climate impact with precision and integrity. Sky Harvest creates carbon credits and sells them to corporate customers to offset their emissions. We do so by paying landowners not to harvest timber that they otherwise would. We work exclusively with small-acreage and underserved timberland operators in the United States to generate carbon credits. We are a project developernot a broker, nor a marketplace. Were passionate about fixing carbon markets. Were passionate about sensible, practical solutions to this climate issue. And we have a humble, hard-working culture intrinsically motivated by the excellence and impact of our work. More importantly, Sky Harvest has a fresh edge in this space. We voluntarily issue credits under the True Credit framework, which requires fewer credits issued to ensure that each issued credit properly and completely offsets the negative climate impact of emissions elsewhere. To our knowledge we are the only developer issuing credits with multiple tons of carbon in each credit.


Why this role:

If youre a hungry, self-motivated achiever who values excellent work quality and desires to build quickly at a fast-moving startup in the sustainability sectorthis is the role for you.


What youll do:

The Director of Business Operations will support and lead critical initiatives across the companys operations. This role offers a high degree of ownership, exposure to multiple facets of the business, and rapid advancement opportunities for high performers.


Responsibilities include:

  • Support and improve all aspects of operations: landowner relations, carbon quantification, and credit issuance
  • Manage the Sky Harvest Machine initiative to automate and expand operations at scale in an efficient, data-driven structure
  • Drive down the marginal cost of producing each carbon credit through meticulous cost analysis and informed investment in the Machine
  • Communicate directly with landowners and own enrollment, qualification, and contracting
  • Support vendor relationships and own projects with third-party technical consultants
  • Create analytical tools and dashboards to support operational tracking and decision-making
  • Draft internal memos, build Excel models, and produce deliverables that support execution across departments
  • Pitch in wherever needed, from sales presentations to office operations


What it takes:

A successful Director of Business Operations will naturally demonstrate a self-driven curiosity and need to achieve successful outcomes. She/he will be highly proficient and possess a strong work ethic. He/she will also be a quick learner and demonstrate humility commensurate with that of an effective team player.


The Director of Ops will possess:

  • Culture buy-in: At Sky Harvest, we

Ruthlessly pursue our mission ,

Build trusting, enduring partnerships , and

Bring rigor in on our thinking and work.

  • Entrepreneurial spirit: we act like entrepreneurs. Our team members are incredibly driven, agile, goal oriented, and are always up for a challenge
  • Activation: the ability to convert a vision to execution with minimal direction
  • Analytical horsepower: strong problem-solving skills and the ability to understand and operate robust analytical models
  • Range to flex between serving as a hands-on doerwilling to get in the weeds as requiredand an effective executive managing teams and partnerships
  • Systems thinking: An understanding of large-data structures and the systems that allow them to operate efficiently at scale
  • Commercial judgement to autonomously negotiate and close landowner agreements, set a pricing strategy, and optimize allocation of resources
  • Organization, persistence, and influence to navigate bureaucratic regulatory systems and third-party audits
  • Persuasive and highly effective communication skills
  • Fluency in Excel and comfort with data structures
  • 3-7 years of demonstrated high achievement in managing and executing lean operations in the private sector
  • Bachelors degree in business management, MBA preferred


Benefits: Base salary and performance-based bonus are commensurate with experience, including the potential for equity incentive as an early employee.


As we expand, you will help us build additional competitive benefits, including health; 401k; mobile reimbursement; and a monthly wellness stipend for house cleaning, gym membership, grocery delivery or massages.


Contact: If interested in this opportunity, please reach out to Mel Tipps at


All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

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Business Operations Solution Architect- Associate Partner

75062 Irving, Texas IBM

Posted 1 day ago

Job Viewed

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Job Description

**Introduction**
IBM, a global leader in technology and business services, is currently seeking a dynamic Solution Architect to join our Business Operations (BoP) team, with a specific focus on Human Resources (HR) and Talent Acquisition operations. In this critical role, you will be at the forefront of shaping and presenting innovative HR and Talent Acquisition solutions and proposals with our clients.
IBM's Business Operations delivers end-to-end business process services leveraging IBM's advanced technologies like AI, automation, and data analytics, to help clients optimize their operations, reduce costs, improve efficiency, and drive innovative employee and candidate experiences.
As a Solution Architect in BoP, you will leverage your experience in HR and Talent Acquisition operations and IBM's advanced technologies to develop compelling, client-centric solutions. You will work closely with our BoP delivery team and industry thought leaders to understand our clients' unique needs and challenges, then design and propose tailored HR and Talent Acquisition strategies that leverage advanced AI capabilities to create meaningful business impact and client value.
Your ability to communicate complex ideas clearly and persuasively, combined with your strategic thinking and problem-solving skills, will be vital in driving client satisfaction and growth. This executive-level role offers an exciting opportunity to influence IBM's position as a market leader in delivering next-generation BPO services.
If you are passionate about leveraging your expertise to create meaningful impact for clients, this is your chance to lead in a dynamic, collaborative environment.
**Your role and responsibilities**
Assess the client's current HR and Talent Acquisition operations and technology landscape to understand their business needs and translate them into effective, AI-driven solutions using IBM's BoP services.
· Design and customize BoP solutions, integrating AI capabilities, specifically tailored to meet the unique HR and Talent Acquisition requirements of each client.
· Strategize, plan, and execute high-impact workshops, both internally and externally, driving consensus and actionable outcomes for digital transformation initiatives.
· Exhibit strong leadership, effectively synthesizing business, application/workflow, and data requirements into a unified perspective of solution options and recommendations.
· Optimize solutions through an understanding of business objectives and innovative technology capabilities, ensuring maximum value extraction and return on investment.
· Ensure alignment of solutions with client's overarching business objectives while expertly managing stakeholder expectations regarding scope and price.
· Build and maintain strong relationships with client C-suite stakeholders.
· Provide strategic advice to clients on how to best utilize AI technologies within HR and Talent Acquisition operations to enhance their overall HR experiences, streamline operations, and drive better talent acquisition outcomes.
· Stay abreast of the latest trends and advancements in AI and GenAI applications in HR technology and talent acquisition strategies. Regularly share insights and best practices with both clients and internal teams, focusing on AI/GenAI implications.
· Author and contribute to influential HR and Talent Acquisition client-facing publications, including white papers, further solidifying IBM's position as a trusted thought leader in the realm of business operations and digital transformation.
"Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be pre approved by your manager before any changes are made. This Job can be performed from anywhere in the US."
**Required technical and professional expertise**
* In-depth knowledge and hands-on experience in delivering HR Operations (Contact Center, Employee Data Management, Payroll, Compensation Administration, Benefits Administration) and Talent Acquisition Operations with experience architecting complex transformation solutions comprising a broad set of technologies and services to meet client requirements.
* Strong knowledge of HR best practices and talent acquisition strategies with a keen interest in emerging AI trends.
* Experience with Human Capital Management systems and Talent Acquisition platforms.
* Excellent communication and presentation skills, with the ability to articulate complex HR technology concepts, including AI/GenAI applications, to diverse audiences.to collaborate and work with geographically spread cross-functional, multi-cultural / diverse teams.
* Experience in building storyboards for and leading client presentations, developing deep analysis that have quantitative and qualitative value, and resourcefully using data to defend points of view to business leaders.
* Proven record of closing sales including experience with commercial constructs and negotiations.
* Expertise in one or more of the following industries: financial services, health & life sciences, industrial, and/or telecommunications.
* Self-starter with a consultative, collaborative approach to problem-solving, with a strong aptitude for innovation and a willingness to drive change through the application of AI technologies.
*
Basic Qualifications
*
Bachelor's Degree or equivalent (10 years) work experience.
*
Minimum of 5+ years of experience architecting complex transformation solutions.
*
Minimum of 5+ years of experience solutioning, estimating and developing Business Operations proposals.
* Familiarity with Design Thinking principles and Change Management models, reflecting a user-centric approach to problem-solving and strategic transformation.
* Pragmatism in negotiating tradeoffs and risk mitigation strategies.
* Managing relationships and networking across functions and geographies in a fast-moving business environment.
* Strong project management skills.
* Strong problem solving and analytical skills
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Business Operations Solution Architect- Associate Partner

75219 Dallas, Texas IBM

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
IBM, a global leader in technology and business services, is currently seeking a dynamic Solution Architect to join our Business Operations (BoP) team, with a specific focus on Human Resources (HR) and Talent Acquisition operations. In this critical role, you will be at the forefront of shaping and presenting innovative HR and Talent Acquisition solutions and proposals with our clients.
IBM's Business Operations delivers end-to-end business process services leveraging IBM's advanced technologies like AI, automation, and data analytics, to help clients optimize their operations, reduce costs, improve efficiency, and drive innovative employee and candidate experiences.
As a Solution Architect in BoP, you will leverage your experience in HR and Talent Acquisition operations and IBM's advanced technologies to develop compelling, client-centric solutions. You will work closely with our BoP delivery team and industry thought leaders to understand our clients' unique needs and challenges, then design and propose tailored HR and Talent Acquisition strategies that leverage advanced AI capabilities to create meaningful business impact and client value.
Your ability to communicate complex ideas clearly and persuasively, combined with your strategic thinking and problem-solving skills, will be vital in driving client satisfaction and growth. This executive-level role offers an exciting opportunity to influence IBM's position as a market leader in delivering next-generation BPO services.
If you are passionate about leveraging your expertise to create meaningful impact for clients, this is your chance to lead in a dynamic, collaborative environment.
**Your role and responsibilities**
Assess the client's current HR and Talent Acquisition operations and technology landscape to understand their business needs and translate them into effective, AI-driven solutions using IBM's BoP services.
· Design and customize BoP solutions, integrating AI capabilities, specifically tailored to meet the unique HR and Talent Acquisition requirements of each client.
· Strategize, plan, and execute high-impact workshops, both internally and externally, driving consensus and actionable outcomes for digital transformation initiatives.
· Exhibit strong leadership, effectively synthesizing business, application/workflow, and data requirements into a unified perspective of solution options and recommendations.
· Optimize solutions through an understanding of business objectives and innovative technology capabilities, ensuring maximum value extraction and return on investment.
· Ensure alignment of solutions with client's overarching business objectives while expertly managing stakeholder expectations regarding scope and price.
· Build and maintain strong relationships with client C-suite stakeholders.
· Provide strategic advice to clients on how to best utilize AI technologies within HR and Talent Acquisition operations to enhance their overall HR experiences, streamline operations, and drive better talent acquisition outcomes.
· Stay abreast of the latest trends and advancements in AI and GenAI applications in HR technology and talent acquisition strategies. Regularly share insights and best practices with both clients and internal teams, focusing on AI/GenAI implications.
· Author and contribute to influential HR and Talent Acquisition client-facing publications, including white papers, further solidifying IBM's position as a trusted thought leader in the realm of business operations and digital transformation.
"Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be pre approved by your manager before any changes are made. This Job can be performed from anywhere in the US."
**Required technical and professional expertise**
* In-depth knowledge and hands-on experience in delivering HR Operations (Contact Center, Employee Data Management, Payroll, Compensation Administration, Benefits Administration) and Talent Acquisition Operations with experience architecting complex transformation solutions comprising a broad set of technologies and services to meet client requirements.
* Strong knowledge of HR best practices and talent acquisition strategies with a keen interest in emerging AI trends.
* Experience with Human Capital Management systems and Talent Acquisition platforms.
* Excellent communication and presentation skills, with the ability to articulate complex HR technology concepts, including AI/GenAI applications, to diverse audiences.to collaborate and work with geographically spread cross-functional, multi-cultural / diverse teams.
* Experience in building storyboards for and leading client presentations, developing deep analysis that have quantitative and qualitative value, and resourcefully using data to defend points of view to business leaders.
* Proven record of closing sales including experience with commercial constructs and negotiations.
* Expertise in one or more of the following industries: financial services, health & life sciences, industrial, and/or telecommunications.
* Self-starter with a consultative, collaborative approach to problem-solving, with a strong aptitude for innovation and a willingness to drive change through the application of AI technologies.
*
Basic Qualifications
*
Bachelor's Degree or equivalent (10 years) work experience.
*
Minimum of 5+ years of experience architecting complex transformation solutions.
*
Minimum of 5+ years of experience solutioning, estimating and developing Business Operations proposals.
* Familiarity with Design Thinking principles and Change Management models, reflecting a user-centric approach to problem-solving and strategic transformation.
* Pragmatism in negotiating tradeoffs and risk mitigation strategies.
* Managing relationships and networking across functions and geographies in a fast-moving business environment.
* Strong project management skills.
* Strong problem solving and analytical skills
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Business Operations Solution Architect- Associate Partner

75026 Plano, Texas IBM

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
IBM, a global leader in technology and business services, is currently seeking a dynamic Solution Architect to join our Business Operations (BoP) team, with a specific focus on Human Resources (HR) and Talent Acquisition operations. In this critical role, you will be at the forefront of shaping and presenting innovative HR and Talent Acquisition solutions and proposals with our clients.
IBM's Business Operations delivers end-to-end business process services leveraging IBM's advanced technologies like AI, automation, and data analytics, to help clients optimize their operations, reduce costs, improve efficiency, and drive innovative employee and candidate experiences.
As a Solution Architect in BoP, you will leverage your experience in HR and Talent Acquisition operations and IBM's advanced technologies to develop compelling, client-centric solutions. You will work closely with our BoP delivery team and industry thought leaders to understand our clients' unique needs and challenges, then design and propose tailored HR and Talent Acquisition strategies that leverage advanced AI capabilities to create meaningful business impact and client value.
Your ability to communicate complex ideas clearly and persuasively, combined with your strategic thinking and problem-solving skills, will be vital in driving client satisfaction and growth. This executive-level role offers an exciting opportunity to influence IBM's position as a market leader in delivering next-generation BPO services.
If you are passionate about leveraging your expertise to create meaningful impact for clients, this is your chance to lead in a dynamic, collaborative environment.
**Your role and responsibilities**
Assess the client's current HR and Talent Acquisition operations and technology landscape to understand their business needs and translate them into effective, AI-driven solutions using IBM's BoP services.
· Design and customize BoP solutions, integrating AI capabilities, specifically tailored to meet the unique HR and Talent Acquisition requirements of each client.
· Strategize, plan, and execute high-impact workshops, both internally and externally, driving consensus and actionable outcomes for digital transformation initiatives.
· Exhibit strong leadership, effectively synthesizing business, application/workflow, and data requirements into a unified perspective of solution options and recommendations.
· Optimize solutions through an understanding of business objectives and innovative technology capabilities, ensuring maximum value extraction and return on investment.
· Ensure alignment of solutions with client's overarching business objectives while expertly managing stakeholder expectations regarding scope and price.
· Build and maintain strong relationships with client C-suite stakeholders.
· Provide strategic advice to clients on how to best utilize AI technologies within HR and Talent Acquisition operations to enhance their overall HR experiences, streamline operations, and drive better talent acquisition outcomes.
· Stay abreast of the latest trends and advancements in AI and GenAI applications in HR technology and talent acquisition strategies. Regularly share insights and best practices with both clients and internal teams, focusing on AI/GenAI implications.
· Author and contribute to influential HR and Talent Acquisition client-facing publications, including white papers, further solidifying IBM's position as a trusted thought leader in the realm of business operations and digital transformation.
"Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be pre approved by your manager before any changes are made. This Job can be performed from anywhere in the US."
**Required technical and professional expertise**
* In-depth knowledge and hands-on experience in delivering HR Operations (Contact Center, Employee Data Management, Payroll, Compensation Administration, Benefits Administration) and Talent Acquisition Operations with experience architecting complex transformation solutions comprising a broad set of technologies and services to meet client requirements.
* Strong knowledge of HR best practices and talent acquisition strategies with a keen interest in emerging AI trends.
* Experience with Human Capital Management systems and Talent Acquisition platforms.
* Excellent communication and presentation skills, with the ability to articulate complex HR technology concepts, including AI/GenAI applications, to diverse audiences.to collaborate and work with geographically spread cross-functional, multi-cultural / diverse teams.
* Experience in building storyboards for and leading client presentations, developing deep analysis that have quantitative and qualitative value, and resourcefully using data to defend points of view to business leaders.
* Proven record of closing sales including experience with commercial constructs and negotiations.
* Expertise in one or more of the following industries: financial services, health & life sciences, industrial, and/or telecommunications.
* Self-starter with a consultative, collaborative approach to problem-solving, with a strong aptitude for innovation and a willingness to drive change through the application of AI technologies.
*
Basic Qualifications
*
Bachelor's Degree or equivalent (10 years) work experience.
*
Minimum of 5+ years of experience architecting complex transformation solutions.
*
Minimum of 5+ years of experience solutioning, estimating and developing Business Operations proposals.
* Familiarity with Design Thinking principles and Change Management models, reflecting a user-centric approach to problem-solving and strategic transformation.
* Pragmatism in negotiating tradeoffs and risk mitigation strategies.
* Managing relationships and networking across functions and geographies in a fast-moving business environment.
* Strong project management skills.
* Strong problem solving and analytical skills
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Business Operations Solution Architect- Associate Partner

75081 Wylie, Texas IBM

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

**Introduction**
IBM, a global leader in technology and business services, is currently seeking a dynamic Solution Architect to join our Business Operations (BoP) team, with a specific focus on Human Resources (HR) and Talent Acquisition operations. In this critical role, you will be at the forefront of shaping and presenting innovative HR and Talent Acquisition solutions and proposals with our clients.
IBM's Business Operations delivers end-to-end business process services leveraging IBM's advanced technologies like AI, automation, and data analytics, to help clients optimize their operations, reduce costs, improve efficiency, and drive innovative employee and candidate experiences.
As a Solution Architect in BoP, you will leverage your experience in HR and Talent Acquisition operations and IBM's advanced technologies to develop compelling, client-centric solutions. You will work closely with our BoP delivery team and industry thought leaders to understand our clients' unique needs and challenges, then design and propose tailored HR and Talent Acquisition strategies that leverage advanced AI capabilities to create meaningful business impact and client value.
Your ability to communicate complex ideas clearly and persuasively, combined with your strategic thinking and problem-solving skills, will be vital in driving client satisfaction and growth. This executive-level role offers an exciting opportunity to influence IBM's position as a market leader in delivering next-generation BPO services.
If you are passionate about leveraging your expertise to create meaningful impact for clients, this is your chance to lead in a dynamic, collaborative environment.
**Your role and responsibilities**
Assess the client's current HR and Talent Acquisition operations and technology landscape to understand their business needs and translate them into effective, AI-driven solutions using IBM's BoP services.
· Design and customize BoP solutions, integrating AI capabilities, specifically tailored to meet the unique HR and Talent Acquisition requirements of each client.
· Strategize, plan, and execute high-impact workshops, both internally and externally, driving consensus and actionable outcomes for digital transformation initiatives.
· Exhibit strong leadership, effectively synthesizing business, application/workflow, and data requirements into a unified perspective of solution options and recommendations.
· Optimize solutions through an understanding of business objectives and innovative technology capabilities, ensuring maximum value extraction and return on investment.
· Ensure alignment of solutions with client's overarching business objectives while expertly managing stakeholder expectations regarding scope and price.
· Build and maintain strong relationships with client C-suite stakeholders.
· Provide strategic advice to clients on how to best utilize AI technologies within HR and Talent Acquisition operations to enhance their overall HR experiences, streamline operations, and drive better talent acquisition outcomes.
· Stay abreast of the latest trends and advancements in AI and GenAI applications in HR technology and talent acquisition strategies. Regularly share insights and best practices with both clients and internal teams, focusing on AI/GenAI implications.
· Author and contribute to influential HR and Talent Acquisition client-facing publications, including white papers, further solidifying IBM's position as a trusted thought leader in the realm of business operations and digital transformation.
"Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be pre approved by your manager before any changes are made. This Job can be performed from anywhere in the US."
**Required technical and professional expertise**
* In-depth knowledge and hands-on experience in delivering HR Operations (Contact Center, Employee Data Management, Payroll, Compensation Administration, Benefits Administration) and Talent Acquisition Operations with experience architecting complex transformation solutions comprising a broad set of technologies and services to meet client requirements.
* Strong knowledge of HR best practices and talent acquisition strategies with a keen interest in emerging AI trends.
* Experience with Human Capital Management systems and Talent Acquisition platforms.
* Excellent communication and presentation skills, with the ability to articulate complex HR technology concepts, including AI/GenAI applications, to diverse audiences.to collaborate and work with geographically spread cross-functional, multi-cultural / diverse teams.
* Experience in building storyboards for and leading client presentations, developing deep analysis that have quantitative and qualitative value, and resourcefully using data to defend points of view to business leaders.
* Proven record of closing sales including experience with commercial constructs and negotiations.
* Expertise in one or more of the following industries: financial services, health & life sciences, industrial, and/or telecommunications.
* Self-starter with a consultative, collaborative approach to problem-solving, with a strong aptitude for innovation and a willingness to drive change through the application of AI technologies.
*
Basic Qualifications
*
Bachelor's Degree or equivalent (10 years) work experience.
*
Minimum of 5+ years of experience architecting complex transformation solutions.
*
Minimum of 5+ years of experience solutioning, estimating and developing Business Operations proposals.
* Familiarity with Design Thinking principles and Change Management models, reflecting a user-centric approach to problem-solving and strategic transformation.
* Pragmatism in negotiating tradeoffs and risk mitigation strategies.
* Managing relationships and networking across functions and geographies in a fast-moving business environment.
* Strong project management skills.
* Strong problem solving and analytical skills
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
View Now
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Business Operations Solution Architect- Associate Partner

75099 Coppell, Texas IBM

Posted 1 day ago

Job Viewed

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Job Description

**Introduction**
IBM, a global leader in technology and business services, is currently seeking a dynamic Solution Architect to join our Business Operations (BoP) team, with a specific focus on Human Resources (HR) and Talent Acquisition operations. In this critical role, you will be at the forefront of shaping and presenting innovative HR and Talent Acquisition solutions and proposals with our clients.
IBM's Business Operations delivers end-to-end business process services leveraging IBM's advanced technologies like AI, automation, and data analytics, to help clients optimize their operations, reduce costs, improve efficiency, and drive innovative employee and candidate experiences.
As a Solution Architect in BoP, you will leverage your experience in HR and Talent Acquisition operations and IBM's advanced technologies to develop compelling, client-centric solutions. You will work closely with our BoP delivery team and industry thought leaders to understand our clients' unique needs and challenges, then design and propose tailored HR and Talent Acquisition strategies that leverage advanced AI capabilities to create meaningful business impact and client value.
Your ability to communicate complex ideas clearly and persuasively, combined with your strategic thinking and problem-solving skills, will be vital in driving client satisfaction and growth. This executive-level role offers an exciting opportunity to influence IBM's position as a market leader in delivering next-generation BPO services.
If you are passionate about leveraging your expertise to create meaningful impact for clients, this is your chance to lead in a dynamic, collaborative environment.
**Your role and responsibilities**
Assess the client's current HR and Talent Acquisition operations and technology landscape to understand their business needs and translate them into effective, AI-driven solutions using IBM's BoP services.
· Design and customize BoP solutions, integrating AI capabilities, specifically tailored to meet the unique HR and Talent Acquisition requirements of each client.
· Strategize, plan, and execute high-impact workshops, both internally and externally, driving consensus and actionable outcomes for digital transformation initiatives.
· Exhibit strong leadership, effectively synthesizing business, application/workflow, and data requirements into a unified perspective of solution options and recommendations.
· Optimize solutions through an understanding of business objectives and innovative technology capabilities, ensuring maximum value extraction and return on investment.
· Ensure alignment of solutions with client's overarching business objectives while expertly managing stakeholder expectations regarding scope and price.
· Build and maintain strong relationships with client C-suite stakeholders.
· Provide strategic advice to clients on how to best utilize AI technologies within HR and Talent Acquisition operations to enhance their overall HR experiences, streamline operations, and drive better talent acquisition outcomes.
· Stay abreast of the latest trends and advancements in AI and GenAI applications in HR technology and talent acquisition strategies. Regularly share insights and best practices with both clients and internal teams, focusing on AI/GenAI implications.
· Author and contribute to influential HR and Talent Acquisition client-facing publications, including white papers, further solidifying IBM's position as a trusted thought leader in the realm of business operations and digital transformation.
"Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be pre approved by your manager before any changes are made. This Job can be performed from anywhere in the US."
**Required technical and professional expertise**
* In-depth knowledge and hands-on experience in delivering HR Operations (Contact Center, Employee Data Management, Payroll, Compensation Administration, Benefits Administration) and Talent Acquisition Operations with experience architecting complex transformation solutions comprising a broad set of technologies and services to meet client requirements.
* Strong knowledge of HR best practices and talent acquisition strategies with a keen interest in emerging AI trends.
* Experience with Human Capital Management systems and Talent Acquisition platforms.
* Excellent communication and presentation skills, with the ability to articulate complex HR technology concepts, including AI/GenAI applications, to diverse audiences.to collaborate and work with geographically spread cross-functional, multi-cultural / diverse teams.
* Experience in building storyboards for and leading client presentations, developing deep analysis that have quantitative and qualitative value, and resourcefully using data to defend points of view to business leaders.
* Proven record of closing sales including experience with commercial constructs and negotiations.
* Expertise in one or more of the following industries: financial services, health & life sciences, industrial, and/or telecommunications.
* Self-starter with a consultative, collaborative approach to problem-solving, with a strong aptitude for innovation and a willingness to drive change through the application of AI technologies.
*
Basic Qualifications
*
Bachelor's Degree or equivalent (10 years) work experience.
*
Minimum of 5+ years of experience architecting complex transformation solutions.
*
Minimum of 5+ years of experience solutioning, estimating and developing Business Operations proposals.
* Familiarity with Design Thinking principles and Change Management models, reflecting a user-centric approach to problem-solving and strategic transformation.
* Pragmatism in negotiating tradeoffs and risk mitigation strategies.
* Managing relationships and networking across functions and geographies in a fast-moving business environment.
* Strong project management skills.
* Strong problem solving and analytical skills
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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Business Operations Solution Architect- Associate Partner

75007 Carrollton, Texas IBM

Posted 1 day ago

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Job Description

**Introduction**
IBM, a global leader in technology and business services, is currently seeking a dynamic Solution Architect to join our Business Operations (BoP) team, with a specific focus on Human Resources (HR) and Talent Acquisition operations. In this critical role, you will be at the forefront of shaping and presenting innovative HR and Talent Acquisition solutions and proposals with our clients.
IBM's Business Operations delivers end-to-end business process services leveraging IBM's advanced technologies like AI, automation, and data analytics, to help clients optimize their operations, reduce costs, improve efficiency, and drive innovative employee and candidate experiences.
As a Solution Architect in BoP, you will leverage your experience in HR and Talent Acquisition operations and IBM's advanced technologies to develop compelling, client-centric solutions. You will work closely with our BoP delivery team and industry thought leaders to understand our clients' unique needs and challenges, then design and propose tailored HR and Talent Acquisition strategies that leverage advanced AI capabilities to create meaningful business impact and client value.
Your ability to communicate complex ideas clearly and persuasively, combined with your strategic thinking and problem-solving skills, will be vital in driving client satisfaction and growth. This executive-level role offers an exciting opportunity to influence IBM's position as a market leader in delivering next-generation BPO services.
If you are passionate about leveraging your expertise to create meaningful impact for clients, this is your chance to lead in a dynamic, collaborative environment.
**Your role and responsibilities**
Assess the client's current HR and Talent Acquisition operations and technology landscape to understand their business needs and translate them into effective, AI-driven solutions using IBM's BoP services.
· Design and customize BoP solutions, integrating AI capabilities, specifically tailored to meet the unique HR and Talent Acquisition requirements of each client.
· Strategize, plan, and execute high-impact workshops, both internally and externally, driving consensus and actionable outcomes for digital transformation initiatives.
· Exhibit strong leadership, effectively synthesizing business, application/workflow, and data requirements into a unified perspective of solution options and recommendations.
· Optimize solutions through an understanding of business objectives and innovative technology capabilities, ensuring maximum value extraction and return on investment.
· Ensure alignment of solutions with client's overarching business objectives while expertly managing stakeholder expectations regarding scope and price.
· Build and maintain strong relationships with client C-suite stakeholders.
· Provide strategic advice to clients on how to best utilize AI technologies within HR and Talent Acquisition operations to enhance their overall HR experiences, streamline operations, and drive better talent acquisition outcomes.
· Stay abreast of the latest trends and advancements in AI and GenAI applications in HR technology and talent acquisition strategies. Regularly share insights and best practices with both clients and internal teams, focusing on AI/GenAI implications.
· Author and contribute to influential HR and Talent Acquisition client-facing publications, including white papers, further solidifying IBM's position as a trusted thought leader in the realm of business operations and digital transformation.
"Hybrid: Your work location of City, State was assigned based on business need and currently your role designated as a hybrid role. Hybrid roles are expected to perform their primary duties from a combination of IBM location, client sites or work at home. The required number of days to be in the office is to be determined by your management team. Any changes to this work arrangement must be pre approved by your manager before any changes are made. This Job can be performed from anywhere in the US."
**Required technical and professional expertise**
* In-depth knowledge and hands-on experience in delivering HR Operations (Contact Center, Employee Data Management, Payroll, Compensation Administration, Benefits Administration) and Talent Acquisition Operations with experience architecting complex transformation solutions comprising a broad set of technologies and services to meet client requirements.
* Strong knowledge of HR best practices and talent acquisition strategies with a keen interest in emerging AI trends.
* Experience with Human Capital Management systems and Talent Acquisition platforms.
* Excellent communication and presentation skills, with the ability to articulate complex HR technology concepts, including AI/GenAI applications, to diverse audiences.to collaborate and work with geographically spread cross-functional, multi-cultural / diverse teams.
* Experience in building storyboards for and leading client presentations, developing deep analysis that have quantitative and qualitative value, and resourcefully using data to defend points of view to business leaders.
* Proven record of closing sales including experience with commercial constructs and negotiations.
* Expertise in one or more of the following industries: financial services, health & life sciences, industrial, and/or telecommunications.
* Self-starter with a consultative, collaborative approach to problem-solving, with a strong aptitude for innovation and a willingness to drive change through the application of AI technologies.
*
Basic Qualifications
*
Bachelor's Degree or equivalent (10 years) work experience.
*
Minimum of 5+ years of experience architecting complex transformation solutions.
*
Minimum of 5+ years of experience solutioning, estimating and developing Business Operations proposals.
* Familiarity with Design Thinking principles and Change Management models, reflecting a user-centric approach to problem-solving and strategic transformation.
* Pragmatism in negotiating tradeoffs and risk mitigation strategies.
* Managing relationships and networking across functions and geographies in a fast-moving business environment.
* Strong project management skills.
* Strong problem solving and analytical skills
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
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2026 Summer Corporate Intern - Business Operations

75062 Irving, Texas Caterpillar, Inc.

Posted 1 day ago

Job Viewed

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Job Description

**Career Area:**
Students and Graduates
**Job Description:**
**Your Work Shapes the World at Caterpillar Inc.**
When you join Caterpillar, you're joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
**Job Summary**
Caterpillar offers a unique opportunity within our Business Operations organization to allow students to gain a wealth of real-world practical experience and establish core competencies. Business Operations professionals across the enterprise help our dealers and customers succeed in their business through the promotion and selling of products and services, including market research and advertising to the industries we serve. Business Operations Interns help define and deliver premium and consistent online experiences that generate leads, sales, and customer loyalty by accelerating transformational innovation and aggressively developing and growing Caterpillar's customer-facing digital business and services, revenue, and profit. Business, Marketing, Analytics, Communications degrees or similar preferred.
Specialties within Business Operations include but are not limited to: 
+ Channel Development
+ Account Management
+ Equipment & Services Sales Management
+ Sales Learning
+ Site Application Performance & Technology
+ Business Development/ Strategy
+ Sales, Operations & Support
+ Commercialization
**Additional Info:**
+ This is a full- time (40 hours per week) 12-week internship May 18, 2026 - August 7, 2026 (subject to change based on selected candidates schedule).
+ Locations for this internship could be Peoria, IL; Cary, NC; Houston, TX; Seguin, TX; Irving, TX; Tucson, AZ or other locations throughout the US
**What You Will Do:**
+ Build foundational knowledge of Caterpillar, its products, services and customers.
+ Grow personally and professionally through soft skills development and hands-on technical training.
+ Collaborate with experts in product development, dealer management, marketing, and sales, etc.
+ Work in various rotational assignments throughout Caterpillar, learning strategy, services and products
+ Ultimately, manage assigned territory and serve as a connection between dealers and Caterpillar.
**What You Have:**
Customer Focus: Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
Level Basic Understanding:
+ Focuses activities on developing and maintaining positive customer relationships.
+ Discusses general differences between internally and externally focused organizations.
+ Cites the cost and benefits of good versus poor customer service.
+ Explains why customer satisfaction is important to successful product/service delivery.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Basic Understanding:
+ Describes non-verbal behaviors that influence the interpretation of the message.
+ Cites examples of effective and ineffective communications.
+ Explains the importance of effective business communication.
+ Speaks/writes using correct language, mechanics, and gestures.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
+ Explains the value of a disciplined approach to problem solving.
+ Describes problem reporting and escalation practices.
+ Utilizes accepted procedures for problem analysis and resolution.
+ Identifies key aspects of problem-solving techniques used in own area.
Relationship Management: Knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
Level Basic Understanding:
+ Provides examples of the characteristics of effective business relationships.
+ Identifies key business relationships in own organization.
+ Describes the nature of a productive business relationship.
+ Explains the benefits of building business partnerships.
**Program Qualifications:**  
+ Must be enrolled full time at a 4-year University/College in Business, Sales, Engineering, or related degree at the time of application and throughout the program
+ Must have completed 12 credit hours prior to the start of the program
+ Minimum 2.8/4.0 cumulative GPA, no rounding
+ Must be able to relocate to internship location for the duration of the internship and complete daily commute using reliable transportation
**Top Candidates Will Also Have:**
+ Previous experience/demonstrated abilities in:
+ Project Management
+ Relationship Management and Optimization
+ Negotiation and Persuasion
+ Customer Focus
+ Strong initiative, communication, leadership, and interpersonal skills
+ Strong presentation skills
+ Highly organized
+ Previous experience/level of proficiency within the following areas: 
+ Construction Equipment 
+ Mining Equipment 
+ Diesel Equipment 
+ Natural Gas Engines 
+ On-Highway Trucks 
**Summary Pay Range:**
$22.50 - $39.00
**Intern Hour Rate:**
An intern's hourly rate is based on the major/degree being pursued and the number of completed academic hours achieved before the start of the internship.
**Intern Benefits:**
The total rewards package, beyond base salary, may include if eligible:
+ Accrued Paid Time Off (PTO)
+ Paid Holidays
+ Paid Volunteer Day
+ Housing Stipend
+ Relocation Assistance
+ Medical coverage
+ Voluntary benefits
Relocation is available for this position.
Visa Sponsorship is not available for this position. This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as, H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S which can be found through our employment website at Dates:**
September 3, 2025 - November 13, 2025
Any offer of employment is conditioned upon the successful completion of a drug screen.
Caterpillar is an Equal Opportunity Employer, Including Veterans and Individuals with Disabilities. Qualified applicants of any age are encouraged to apply.
Not ready to apply? Join our Talent Community ( .
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