445 Operations jobs in Dallas
Process Improvement Manager

Posted 1 day ago
Job Viewed
Job Description
Auto Lending customer experience spans the entire lifecycle of financing for both consumers and dealer clients. The Auto Customer Experience function is responsible for overseeing processes and interactions that often span across products, channels, and lines of business. Our focus is on creating seamless experiences and interactions that bridge various domains and stakeholders, preventing operational disruptions and enhancing the overall customer and client experience.
As a Process Improvement Manager on the Auto Customer Experience (CX) Strategy team, you will develop and execute CX initiatives with a focus on Automotive Commercial Clients in support of our Dealer Commercial Services organization and partners. This role requires a strategic thinker with a strong background in process optimization, change management, and stakeholder engagement. This role is designed for a self-driven leader who thrives in ambiguous environments and can transform vague concepts into actionable insights and measurable results. A successful candidate will embrace a customer-centric view of the Auto Lending business to help drive satisfaction, deepen relationships, and mitigate pain points.
**Job Responsibilities**
+ Work across Chase Auto and other lines of business and functions to develop and implement CX initiatives, including client experience objectives and key results.
+ Collaborate with cross-functional teams to identify process inefficiencies and develop solutions that align with business objectives.
+ Utilize data-driven analysis to present insights and recommendations to senior leaders
+ Develop and maintain client journey maps and process maps to visualize the end-to-end client experience and identify key touchpoints and interactions that impact satisfaction, loyalty, and business opportunities.
+ Gather and analyze customer and client data from various sources (e.g., surveys, complaints, operational data) to identify trends, pain points, and opportunities for improvement.
+ Create surveys and conduct interviews to capture feedback to inform and refine CX strategies and journey maps.
+ Create detailed reports to track CX metrics and communicate findings to partners.
+ Excellent written and verbal communication skills with ability to interact with and present to senior leaders.
+ Exceptional self-motivation with ability to set priorities and drive results in de-centralized environments.
+ Excellent analytical skills with the ability to interpret complex data from a variety of sources and generate actionable insights.
+ Proven record of partnering and influencing across a complex and matrixed organization
+ Able to successfully identify and navigate changing priorities based on business needs, risk factors, and changes in trends.
+ Strong project management skills to manage multiple efforts simultaneously.
**Required qualifications, capabilities and skills**
+ Bachelors' degree and 5+ years' experience in customer experience strategy, continuous process improvement, financial services, management consulting, military leadership or other relevant experience.
**Preferred qualifications, capabilities, and skills**
+ Advanced degree
+ Auto Lending experience and/or commercial lending
+ Experience with data visualization and analytics tools such as Tableau, Alteryx, SQL
+ Experience with process mapping and tools (e.g. Visio)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
Process Improvement Manager

Posted 1 day ago
Job Viewed
Job Description
Description:
**Position Title:**
Process Improvement Manager
**Pay Rate** :
$69,500 - $2,600 (USCORE)
_Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._
**Category/Shift** :
Salaried Full-Time
**Physical Location:**
Grand Prairie Container
1200 W Carrier Pkwy
Grand Prairie, TX 75050
**The Job You Will Perform:**
+ Responsible for successfully establishing an operating environment that embraces the continuous improvement process. The PIM/CIM is also responsible for leading the facility efforts in quality through management of all quality systems, and facilitation of the plant safety committee and initiatives.
+ Work with supervisors and operating teams to understand and improve manufacturing and quality systems, while emphasizing use of manufacturing reliability tools to accomplish operating objectives.
+ Provide support by leading the plant safety team. Also, support safety initiatives such as safety audits, incident investigations and safety orientation for new hires. Must understand OHSA/EPA regulations.
+ Manage internal auditing processes.
+ Monitor Tracking Incidents and Credits System status and reporting.
+ Actively participate in the New Item process, as well as Customer audits and communication. Maintain knowledge of customer specific quality testing, expectations, and requirements.
**The Skills You Will Bring:**
+ Bachelor's degree or equivalent experience required
+ 2 - 4 years experience manufacturing experience; preferably in a corrugated or converting environment.
+ Demonstrated knowledge and experience in developing, implementing and managing high performance work systems and teams
+ Knowledge of and compliance with local and corporate policies
+ Builds Effective Teams
+ Business Insight
+ Drives Results
+ Courage
+ Customer Focus
+ Manages Complexity
+ Optimizes Work Processes
**The Benefits You Will Enjoy:**
International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets.
**The Career You Will Build:**
Sales and Leadership training, promotional opportunities within a global company
**The Impact You Will Make:**
We continue to build a better future for people, the planet, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** .
**The Culture You Will Experience:**
International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture.
**The Company You Will Join:**
International Paper (NYSE: IP) is a global leader in sustainable packaging solutions. Together with our customers, we make the world safer and more productive, one sustainable packaging solution at a time. Headquartered in Memphis, Tenn., we employ approximately 39,000 colleagues globally who are committed to creating what's next. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2024 were 18.6 billion. Additional information can be found by visiting internationalpaper.com.
**_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._**
**_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** ** ** **_or ._**
_#LI-KY1_
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Location:
Grand Prairie, TX, US, 75050
Category: Manufacturing
Date: Sep 15, 2025
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Process Improvement Manager
Posted 8 days ago
Job Viewed
Job Description
Auto Lending customer experience spans the entire lifecycle of financing for both consumers and dealer clients. The Auto Customer Experience function is responsible for overseeing processes and interactions that often span across products, channels, and lines of business. Our focus is on creating seamless experiences and interactions that bridge various domains and stakeholders, preventing operational disruptions and enhancing the overall customer and client experience.
As a Process Improvement Manager on the Auto Customer Experience (CX) Strategy team, you will develop and execute CX initiatives with a focus on Automotive Commercial Clients in support of our Dealer Commercial Services organization and partners. This role requires a strategic thinker with a strong background in process optimization, change management, and stakeholder engagement. This role is designed for a self-driven leader who thrives in ambiguous environments and can transform vague concepts into actionable insights and measurable results. A successful candidate will embrace a customer-centric view of the Auto Lending business to help drive satisfaction, deepen relationships, and mitigate pain points.
Job Responsibilities
- Work across Chase Auto and other lines of business and functions to develop and implement CX initiatives, including client experience objectives and key results.
- Collaborate with cross-functional teams to identify process inefficiencies and develop solutions that align with business objectives.
- Utilize data-driven analysis to present insights and recommendations to senior leaders
- Develop and maintain client journey maps and process maps to visualize the end-to-end client experience and identify key touchpoints and interactions that impact satisfaction, loyalty, and business opportunities.
- Gather and analyze customer and client data from various sources (e.g., surveys, complaints, operational data) to identify trends, pain points, and opportunities for improvement.
- Create surveys and conduct interviews to capture feedback to inform and refine CX strategies and journey maps.
- Create detailed reports to track CX metrics and communicate findings to partners.
- Excellent written and verbal communication skills with ability to interact with and present to senior leaders.
- Exceptional self-motivation with ability to set priorities and drive results in de-centralized environments.
- Excellent analytical skills with the ability to interpret complex data from a variety of sources and generate actionable insights.
- Proven record of partnering and influencing across a complex and matrixed organization
- Able to successfully identify and navigate changing priorities based on business needs, risk factors, and changes in trends.
- Strong project management skills to manage multiple efforts simultaneously.
Required qualifications, capabilities and skills
- Bachelors' degree and 5+ years' experience in customer experience strategy, continuous process improvement, financial services, management consulting, military leadership or other relevant experience.
Preferred qualifications, capabilities, and skills
- Advanced degree
- Auto Lending experience and/or commercial lending
- Experience with data visualization and analytics tools such as Tableau, Alteryx, SQL
- Experience with process mapping and tools (e.g. Visio)
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
WMS Process Improvement Consultant
Posted today
Job Viewed
Job Description
KORE1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Process Improvement Consultant, Distribution Center/WMS in Garland, UT.
A day in the office looks like this:
• Planning, performing and implementing process improvement initiatives in a Warehouse / Distribution Environment
• Diagraming and evaluating existing processes
• Organizing, leading and facilitating cross-functional project teams; developing metrics that provide data for process measurement, identifying indicators for future improvement opportunities
• Collecting and analyzing data to identify root cause of problems; measuring performance against process requirements; aligning improvement to performance shortfalls
• Delivering presentations and training courses including measurement, analysis, improvement and control; surveying and analyzing best practices for techniques and processes; communicating team progress; performing cost and benefit analyses
• Leading process improvement projects within the business units
• Collaborating with other Business Process teams to develop and execute process improvement
Got the skills and experience? Here's what we're looking for:
• Demonstrated knowledge and understanding of advanced WMS and LMS software applications, work standards programs, and formal labor productivity tracking
• Address issues based on root cause analysis of deviations in key performance indicators
• Six Sigma Black Belt Certification required
• 2+ years of Six Sigma Black Belt experience in process improvement at a distribution center
• Strong financial acumen/experience in calculating cost benefit analysis and ROI
• Experience with cross-functional projects involving executive level members as well as support staff and distribution associate employee
• Data analysis and predictive modeling experience; ability to execute complex analysis and synthesize into a storyline to socialize, influence and drive action across the organization
• Advanced PC skills: Proficient in Microsoft Office including Word, Excel (VLOOKUP, pivots, if-then statements, charts, graphs), Access (query, table comparison, building macros, building multiple links, creating dashboards), PowerPoint and Visio (development of process flows, map design layouts, value stream mapping)
• Self-motivated, organized and capable of proactively identifying, sourcing and handling multiple projects (3-5 projects at any one given time) to successful completion
• Excellent communication and interpersonal skills with ability to promote trust and collaboration to build strong relationships
Operations Technician
Posted 5 days ago
Job Viewed
Job Description
Job Summary: Perform maintenance tasks and services for the StarCenter, providing clients with a safe and clean venue for events. Performs ice maintenance to ensure quality ice for the general public, public and private events, and the Dallas Stars. This position is not eligible for remote work.
ESSENTIAL FUNCTIONS:
- Ice preparation and maintenance
- Ability to monitor mechanical systems
- Basic working knowledge of electrical circuits, breakers, courtesy power, including GFI and lighting, changing light bulbs, etc.
- Basic knowledge of HVAC with the ability to change filters, belts, bearings, etc.
- Basic plumbing knowledge
- Experienced in general building repairs
- Maintain a clean environment for all guests and staff
- Ability to perform general custodial services
- Ability to troubleshoot problems and communicate intelligently with management and peers
- Able to work extended and/or irregular hours, including nights, weekends, and holidays
- Assist with the setup and breakdown of on-ice partition boards, nets, etc., when needed
- High School Diploma or GED
- Valid Driver License
- Ability to work with minimal to no supervision
- Problem-solving and troubleshooting skills
Physical Demands and Working Environment:
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle large objects, tools, carts, and drive machinery. Reach, balance, stoop, kneel, crouch, climb, talk, and hear for up to 8-14 hours a day. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to work both indoors and outdoors as required by the function and may also be exposed to adverse conditions, including inclement weather, noise, fumes, etc.
* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
- Have you ever been convicted of or plead "Nolo Contendere" / No Contest to a felony charge?
Operations Technician
Posted 5 days ago
Job Viewed
Job Description
Job Summary: Perform maintenance tasks and services for the StarCenter, providing clients with a safe and clean venue for events. Performs ice maintenance to ensure quality ice for the general public, public and private events, and the Dallas Stars. This position is not eligible for remote work.
ESSENTIAL FUNCTIONS:
- Ice preparation and maintenance
- Ability to monitor mechanical systems
- Basic working knowledge of electrical circuits, breakers, courtesy power, including GFI and lighting, changing light bulbs, etc.
- Basic knowledge of HVAC with the ability to change filters, belts, bearings, etc.
- Basic plumbing knowledge
- Experienced in general building repairs
- Maintain a clean environment for all guests and staff
- Ability to perform general custodial services
- Ability to troubleshoot problems and communicate intelligently with management and peers
- Able to work extended and/or irregular hours, including nights, weekends, and holidays
- Assist with the setup and breakdown of on-ice partition boards, nets, etc., when needed
- High School Diploma or GED
- Valid Driver License
- Ability to work with minimal to no supervision
- Problem-solving and troubleshooting skills
Physical Demands and Working Environment:
While performing the duties of this job, the employee will be required to stand, walk, sit, use hands and fingers, handle large objects, tools, carts, and drive machinery. Reach, balance, stoop, kneel, crouch, climb, talk, and hear for up to 8-14 hours a day. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. The employee may be required to work both indoors and outdoors as required by the function and may also be exposed to adverse conditions, including inclement weather, noise, fumes, etc.
* This job description does not contain a comprehensive listing of activities, duties, or responsibilities. Other tasks and duties may be assigned as needed.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
Job Questions:
- Have you ever been convicted of or plead "Nolo Contendere" / No Contest to a felony charge?
Operations Manager
Posted 1 day ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/16/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Operations Manager

Posted 1 day ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/14/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Operations Manager

Posted 1 day ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/15/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Operations Manager

Posted 1 day ago
Job Viewed
Job Description
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example.
The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including:
+ Overall store management, supervision, and policy implementation
+ Sales and inventory management
+ Employee staffing, training, and development
+ Financial management
+ Customer service leadership
Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings.
Essential Functions:
1. Management
Lead others and work effectively with store crews
Supervise, assign and direct activities of the store's crew
Effectively communicate information to store crew and supervisors in an open and timely manner
Support Store Manager with actions plans for operational and service improvement
2. Customer Service
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (greet, offer help, and thank)
**Required Qualifications**
+ Deductive reasoning ability, advanced analytical skills and computer skills.
+ Advanced communication skills, leadership, supervision, and influencing skill
+ Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise
**Preferred Qualifications**
+ Experience as a retail manager or supervisor
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$17.00 - $29.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 12/14/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.