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Showing 293 Quality Assurance jobs in Dallas
Quality Assurance Representative
Posted 2 days ago
Job Viewed
Job Description
Patient Account Representative
**Travel Required** **:**
None
**Clearance Required** **:**
None
**What You Will Do** **:**
The **Quality Analyst** role is responsible for reviewing account activity, documentation, billing actions, denials, adjustments, and follow-up processes to ensure accuracy, compliance, and consistency with client and departmental expectations. This role supports quality improvement by identifying trends, documenting findings, and communicating issues that may impact account resolution or workflow performance.
+ Review account documentation to ensure notes are complete, accurate, and entered in the appropriate client system.
+ Audit billing, rebilling, denial follow-up, appeal activity, adjustments, and account resolution actions for accuracy and compliance.
+ Monitor denials, correspondence, and account trends to identify recurring issues or process gaps.
+ Validate that demographic, insurance, address, and plan updates are completed correctly and support account integrity.
+ Ensure work aligns with applicable client requirements, standard operating procedures, HIPAA guidelines, and state or federal regulations.
+ Document QA findings clearly and communicate trends, errors, or concerns to leadership for review and follow-up.
+ Support special projects, training opportunities, and process improvement efforts related to quality, accuracy, and workflow performance.
**What You Will Need** **:**
+ High School Diploma / GED or 3 years of Relevant Equivalent Experience in Lieu of Diploma / GED.
+ 0-2+ year's experience in office, business, operations, customer service or healthcare field.
**What Would Be Nice To Have** **:**
+ Previous experience working in insurance portals
+ PC skills in a Windows environment.
+ Knowledge and utilization of desktop applications to include Word and Excel.
+ Ability to initiate and follow through on projects and work independently with minimal supervision
\#IndeedSponsored
\#LI-DNI
The annual salary range for this position is $34,000.00-$56,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.
**What We Offer** **:**
Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.
Benefits include:
+ Medical, Rx, Dental & Vision Insurance
+ Personal and Family Sick Time & Company Paid Holidays
+ Position may be eligible for a discretionary variable incentive bonus
+ Parental Leave
+ 401(k) Retirement Plan
+ Basic Life & Supplemental Life
+ Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
+ Short-Term & Long-Term Disability
+ Tuition Reimbursement, Personal Development & Learning Opportunities
+ Skills Development & Certifications
+ Employee Referral Program
+ Corporate Sponsored Events & Community Outreach
+ Emergency Back-Up Childcare Program
**About Guidehouse**
Guidehouse is an Equal Opportunity Employer-Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.
Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.
If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.
All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or . Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse. Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.
If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse's Ethics Hotline. If you want to check the validity of correspondence you have received, please contact . Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant's dealings with unauthorized third parties.
_Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee._
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Senior Manager, Quality Assurance
Posted today
Job Viewed
Job Description
L3Harris is the Trusted Disruptor in defense tech. With customers' mission-critical needs always in mind, our employees deliver end-to-end technology solutions connecting the space, air, land, sea and cyber domains in the interest of national security.
Job Title: Senior Manager, Quality Assurance
Job Code: 40448
Job Location: Ashburn, VA or Plano, TX
Job Schedule: 9/80: Employees work 9 out of every 14 days- totaling 80 hours worked- and have every other Friday off
Job Description:
The Sr. Manager of Quality will be responsible for leading all aspects of Quality Assurance throughout the product development lifecycle for L3Harris' Agile Development Group (ADG) Division. This division is comprised of 2 major manufacturing locations and this position will have responsibility for direct supervision and leadership of ~19 quality personnel. The Sr. Manager will be responsible for driving continual process and product improvement ensuring product and process integrity, leading to customer satisfaction and overall mission success while supporting division quality, delivery and cost targets. This position will lead quality personnel located the Ashburn, VA and Plano, TX and collaborate frequently with Program leadership, Engineering, Manufacturing and Supply Chain personnel. This is a hands-on, highly involved leadership position.
Essential Functions:
+ Responsible for the Quality Engineering and Inspection functions, supporting all business practices, including quality planning, compliance monitoring and validation for programs, hardware, software and inspection.
+ Responsibility for resolving technical challenges, ensuring successful tactical execution, as well as creating and implementing the strategic vision for the Quality department.
+ Develop and implement strategic Quality initiatives and programs in support of the Agile Development Group Division promoting sound and effective principles as set forth in company procedures, government standards and directives, and commercially proven methodology and ensure that the department conforms to these principles.
+ Promote a strong culture of quality focused on every employee engaged and enhancing the customer experience through rigorous attention to detail and prevention of defects.
+ Work closely with the program teams and the functional organizations to ensure that all phases of the product life cycle, from early customer involvement through post-delivery support, meet the requirements for mission success.
+ Ensure that manufacturing engineering, operations and design engineering interact sufficiently throughout the product planning and design phases to ensure a seamless hand-off during product transition to production including design reviews and facilitating quality concurrent Engineering.
+ Responsible for the maintenance of quality records that document the quality status of material/products and provide necessary information and cumulative data for internal and external Customer responses.
+ Develop, review and verify compliance of all Work Package Descriptions issued for Quality tasks for proposals and ongoing contracts/projects.
+ Improve the efficiency of the Quality organization through effective leadership, individual and group training, and process improvement.
+ Collect and analyze key quality measures such as Cost of Poor Quality to develop zero defect plans, improve yields and reduce rework during engineering and manufacturing efforts. Report to senior leadership on business performance including action plans to improve business execution and status of strategic initiatives.
+ Maintain certification and compliance efforts for AS9100 and other required certifications.
+ Business travel up to 20%.
Qualifications:
+ Bachelor's Degree with a minimum of 12 years of prior related experience. Graduate Degree with a minimum of 10 years of prior related experience. In lieu of a degree, minimum of 16 years of prior related experience.
+ Active Secret US Security Clearance.
Preferred Additional Skills:
+ In depth knowledge of quality and reliability methods and procedures for hardware and software systems as they apply to the aerospace or electronic industry.
+ Greenbelt or Blackbelt certification and/or proven education or work history in leading and implementing projects.
+ Experience with Configuration Control management practices.
+ Experience with Agile Oracle, Windchill, Cincom and/or Doors software suites
+ Experience with J-STD and IPC standard implementation.
+ ASQ certification preferred; Experience managing AS9100 certified business.
+ 5+ years Quality management or operations leadership experience.
+ Strong leadership and interpersonal skills including communications, facilitation, consulting, coaching, and influencing
+ Self-motivated and possess demonstrated ability to motivate others to achieve timely results.
+ Highly collaborative style, capable of working across multiple functional areas to drive results.
In compliance with pay transparency requirements, the salary range for this role in Virginia (Greater D.C. area) is $139,500 - $259,500. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. L3Harris also offers a variety of benefits, including health and disability insurance, 401(k) match, flexible spending accounts, EAP, education assistance, parental leave, paid time off, and company-paid holidays. The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements.
#LI-SS3
L3Harris Technologies is proud to be an Equal Opportunity Employer. L3Harris is committed to treating all employees and applicants for employment with respect and dignity and maintaining a workplace that is free from unlawful discrimination. All applicants will be considered for employment without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender (including pregnancy, childbirth, breastfeeding or other related medical conditions), gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, characteristic or membership in any other group protected by federal, state or local laws. L3Harris maintains a drug-free workplace and performs pre-employment substance abuse testing and background checks, where permitted by law.
Please be aware many of our positions require the ability to obtain a security clearance. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that L3Harris Technologies may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
L3Harris Technologies is an E-Verify Employer. Please click here for the E-Verify Poster in English ( or Spanish ( . For information regarding your Right To Work, please click here for English ( or Spanish ( .
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Quality Assurance Lead (Python/JAVA)
Posted today
Job Viewed
Job Description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Lead (Python/JAVA) within PNC's C/IB MIS Accelerator organization, you will be based in Pittsburgh PA, Strongsville OH, Birmingham AL or Dallas TX.
We are seeking a highly skilled Quality Assurance Lead (Python/JAVA) to design, develop, and maintain robust automated testing solutions that ensure high-quality software delivery. The lead will work closely with developers, product owners, and QA analysts to embed quality throughout the SDLC, focusing on test automation, CI/CD integration, and scalable test frameworks.
Requirements:
- Quality Assurance Lead (Python/JAVA) with strong expertise in designing, developing, and delivering scalable, high-quality testing solutions.
- Proven ability to lead engineering teams, provide technical direction, and drive best practices across the testing lifecycle.
- Skilled in making architectural decisions and implementing modern technologies and automation frameworks.
- Experienced in managing end-to-end project delivery, collaborating with cross-functional teams, and aligning technical solutions with business goals.
- Committed to continuous improvement, innovation, and building high-performing quality engineering teams.
- Provide strategic direction for testing and serve as a subject matter expert for both the quality discipline and supported line of business domain(s).
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s).
+ Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution.
+ Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle.
+ Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products.
+ Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Software Testing, Test Case Development, Usability Testing
**Competencies**
Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management
**Work Experience**
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Pay Transparency**
Base Salary: $63,750.00 - $127,500.00
Salaries may vary based on geographic location, market data and on individual skills, experience, and education. This role is incentive eligible with the payment based upon company, business and/or individual performance.
**Application Window**
Generally, this opening is expected to be posted for two business days from 05/18/2026, although it may be longer with business discretion.
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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Quality Assurance Warehouse Technician
Posted 3 days ago
Job Viewed
Job Description
DLMC DALLAS MIX CENTER
Job Description
Procter & Gamble (P&G) is the largest consumer packaged goods company in the world. We have operations in over 75 countries, with 65 trusted brands that improve lives for 5 billion consumers worldwide. Our portfolio includes Tide, Bounty, Charmin, Gillette, Pampers, Crest, Old Spice, Pantene, and many more. This brings many advantages, including the opportunity for our employees to enjoy a diverse and rewarding lifelong career filled with new and exciting challenges.
We are currently looking for entry-level Quality Assurance Warehouse Technicians to join our warehouse distribution and customer fulfillment center team in Wilmer, Texas.
If you are ready for a new challenge, then we want you to apply!
What will you do?
Quality Assurance (QA) Warehouse Technicians are hired as members of a work team. Technician work teams are responsible for keeping the operation flowing, for meeting performance goals and for maintaining the high level of quality that consumers expect from our products. Our technicians develop and demonstrate skills in the automated distribution operational processes, including operating equipment, troubleshooting, performing preventive maintenance, controlling processes from a computer, and maintaining accurate records and data. From the beginning, you will be getting involved, impacting situations, and influencing business-related problems. We hire you at entry level and you advance by demonstrating growing levels of various skills.
We offer you:
+ Very competitive pay
+ Job stability and full-time employment
+ Promote from within - possible future opportunities for advancement
+ Safe and clean work environment
+ Full benefit packages on day 1 including paid holidays; paid vacation; life, medical, dental and disability insurance; retirement benefits (company-paid profit-sharing plan + 401K savings plan); health & wellness programs.
+ Employment with a global company that improves the lives of billions of consumers and provides trusted brands that people count on to take care of themselves and their families
+ A respectful work environment
+ An opportunity to work on state-of-the-art automation technologies
+ Challenging work and continuous learning
+ Mentorship, coaching, training, and guidance
Job Qualifications
We are seeking individuals who have the following qualities:
+ Reliable and eager to learn new systems and technology at a quick pace
+ Sense of urgency and bias for action to deliver expected results
+ Successfully manages multiple priorities, can operate under pressure, can internally assess risk and knows when to ask for help
+ Ability to work independently and collaborate with multi-functional teams, both internal and external to the site
+ Ability to use computerized administration systems (e.g. Word, Excel, PowerPoint)
+ The chance to influence the handling and quality of our products
+ Maintaining accurate records and data
+ Display strong technical, interpersonal and analytical skills
+ Flow to the work mentality and hungry learner
+ Willing to work weekends and holidays.
+ Prior experience is preferred but not required. P&G provides on-site training.
We are looking for individuals with the following skills:
+ Ability to own technical systems and processes
+ Ability to troubleshoot and problem solve
+ Experience operating manufacturing or material handling equipment
+ Strong technical, interpersonal and analytical skills
+ Experience in Warehouse, Distribution Center, Manufacturing, Logistics, or Quality Assurance
+ Working computer knowledge
+ Warehouse management systems such as JDA or SAP
+ Detailed oriented with the ability to perform multiple tasks in fast moving environment
Physical Requirements:
+ Lift, lower and carry objects up to 50 lbs.
+ Push & pull objects up to 50 lbs.
+ The ability to work at heights & climb stairs/ladders/platforms, etc., on and around equipment
+ Stand, sit, and /or walk for long periods of time. Surface: Concrete, gravel, asphalt (uneven surfaces), and equipment.
+ The ability to use basic hand tools such as wrenches, screwdrivers, pliers, hammers, etc.
+ Twist bend at the knees, stoop, kneel, squat, crawl, and reach
+ The ability to meet the requirements of safe operation and personal safety, including wearing hearing protection, eye protection, and foot protection, and the ability to respond appropriately to various visual and audible alarms and signals for equipment startup, evacuation, fire, etc.
+ Operate a computer keyboard to input and access data, and phone as well as scanners and electronic interfaces.
+ Efficiently operate high speed-equipment
+ The ability to enter and work in enclosed areas.
+ The ability to work in extreme temperatures both hot and cold, generally in warehouse conditions including wide variances in temperature, dust and dirt.
Job Qualifications
+ 18 years of age or older
+ Have a minimum of a high school diploma, GED or equivalent education
+ Able to wear required safety personal protective equipment (eye protection, ear protection, safety shoes)
+ Be willing to work rotating shifts
Work Schedule:
+ Work schedule depends on the role and could include some combination of day shift and night shift schedules to support the business. Schedule changes will be communicated with advanced notice.
Job Schedule
Full time
Job Number
R
Job Segmentation
Plant Technicians
Starting Pay / Salary Range
$22.50 / hour
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Quality Assurance Architect
Posted 6 days ago
Job Viewed
Job Description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Architect within PNC's C&IB organization, you will be based in Dallas, TX or Pittsburgh, PA or Atlanta, GA.
Role Summary
The Lead Quality Engineer is a senior SDET-focused individual contributor responsible for driving scalable, automation-first validation strategies across teams, systems, and complex integrations. This role operates at both hands-on and strategic levels, influencing engineering practices, improving testability, and establishing reusable quality patterns that enable faster delivery with stronger reliability.
Key Responsibilities
- Define and drive test strategy across complex systems, services, and integrations.
- Lead automation design, framework improvement, and reusable pattern creation.
- Align validation to architecture, dependencies, change impact, and risk.
- Drive CI/CD-aligned quality practices and pipeline-level validation.
- Partner with engineers to improve testability, observability, and design quality.
- Mentor junior engineers and guide teams on scalable testing practices.
- Analyze defect and execution trends to drive systemic improvement.
Reporting Line & Scope
This role typically reports to a QE Manager, Senior Manager, or domain engineering leader and operates across teams, systems, and major change initiatives. The scope includes strategy, automation architecture, integration validation, and quality pattern adoption across delivery teams.
Success Measures
- Improved release predictability and reduced defect leakage across supported areas.
- Increased reuse of automation frameworks, patterns, and validation assets.
- Reduced execution bottlenecks caused by test design, environment, or automation limitations.
- Measurable improvement in engineering quality outcomes and delivery confidence.
Qualifications
- Typically, 8-12 years of experience in Quality Engineering, SDET, or Software Engineering.
- Strong experience designing automation frameworks and scalable validation strategies.
- Deep understanding of CI/CD, distributed systems, service integration, and non-functional quality considerations.
- Proven ability to influence technical direction and improve engineering practices.
- Strong collaboration, mentoring, and cross-team leadership capability.
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Responsible for development and support of processes, practices and tools necessary to produce quality products/services and to manage risk.
+ Researches and recommends hardware and software purchases for software quality assurance program. Selects and implements formal QA methodologies.
+ Architects and implements agile testing practices and tools. Evaluates, recommends and implements enterprise-wide defect-tracking software.
+ Assists in planning and estimation of Quality Assurance support for new programs and projects. Conducts audits and reviews.
+ Supports Quality Assurance specialists on programs or projects. Conducts program reviews and complex process audits.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Automation, Competitive Advantages, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Selenium, Technical Knowledge
**Competencies**
Accuracy and Attention to Detail, Analytical Thinking, Emerging Technologies, Influencing, IT Architecture, Process Management, Software Development Life Cycle, Software Product Design/Architecture, Software Quality Assurance And Testing
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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Quality Assurance Inspector
Posted 7 days ago
Job Viewed
Job Description
Insight Global is looking for a Quality Assurance Inspector that will be responsible for performing receiving, in-process, and final inspections to ensure materials, components, and finished products meet quality and regulatory standards. This individual will utilize precision measuring equipment, maintain inspection records, support continuous improvement initiatives, and assist in training junior inspectors.
Day to Day Responsibilities:
- Perform receiving inspections on incoming materials and components.
- Conduct in-process and final inspections of subassemblies and finished products.
- Read, interpret, and follow inspection procedures, engineering drawings, sampling plans, and workmanship standards.
- Ensure compliance with FDA, ISO, safety, and company policies and procedures.
- Utilize precision measuring equipment, including calipers, micrometers, optical comparators, and electronic test equipment.
- Maintain receiving inspection records and accurately enter required data into company systems.
- Process and document nonconforming materials through Discrepancy Reports (DRs).
- Assist with the training and development of Quality Inspector I personnel.
- Create and maintain inspection procedures, Engineering Change Orders (ECOs), and Discrepancy Reports (DRs).
- Generate inventory status reports and reconcile discrepancies as needed.
- Perform Oracle transactions, including product acceptance, product delivery, BOM generation, and related system activities.
- Provide recommendations for process improvements and operational efficiencies.
- Support daily operations by addressing routine questions and resolving minor issues in the supervisor's absence.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 3+ years of Quality Inspection experience with Medical Devices or Aerospace Background
- Experience working with quality documentation, inspection records, and nonconformance reporting systems
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Quality Assurance Architect (AI & Automation Engineering)
Posted 1 day ago
Job Viewed
Job Description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Architect within PNC's C&IB organization, you will be based in Pittsburgh, PA or Dallas, TX.
Position Summary
We are seeking a highly experienced QA Architect to lead the transformation of Quality Engineering through advanced automation, AI-driven testing strategies, and modern engineering practices. This role will define and implement enterprise-scale test architectures, establish automation standards, champion AI-enabled quality solutions, and drive shift-left quality across Agile delivery teams.
The ideal candidate combines deep expertise in software testing and automation frameworks with hands-on experience leveraging Generative AI, Agentic AI, predictive analytics, and CI/CD technologies to improve software quality, delivery velocity, and operational excellence.
Key Responsibilities
Quality Engineering Strategy & Architecture
- Define and implement enterprise-wide QA architecture, standards, and best practices.
- Establish scalable automation frameworks supporting UI, API, database, cloud, and event-driven applications.
- Drive Quality Engineering transformation initiatives aligned with Agile and DevOps practices.
- Architect testing solutions that support continuous integration, continuous testing, and continuous delivery.
AI-Driven Quality Engineering
- Lead adoption of AI-powered testing solutions including:
o Automated test case generation
o Intelligent defect prediction and triage
o Self-healing automation frameworks
o Autonomous regression testing
o AI-assisted root cause analysis
- Evaluate and implement GenAI and Agentic AI capabilities within the QE lifecycle.
- Develop strategies leveraging tools such as GitHub Copilot, AI test generation platforms, LLM-based testing solutions, and predictive analytics.
- Partner with engineering teams to identify opportunities where AI can improve productivity, coverage, and quality outcomes.
Test Automation Leadership
- Design and maintain enterprise automation architectures utilizing some of the in house capabilities such as :
o Playwright
o Selenium
o Cypress
o REST Assured
o Appium
o JMeter/Gatling
- Establish reusable automation patterns, libraries, and accelerator frameworks.
- Improve automation coverage, reliability, maintainability, and execution efficiency.
- Lead automation of functional, integration, regression, accessibility, performance, and API testing.
DevOps & CI/CD Integration
- Integrate automated quality gates into CI/CD pipelines.
- Partner with development teams to enable shift-left testing practices.
- Implement quality metrics, automated reporting, and release readiness dashboards.
- Design testing strategies for cloud-native and microservices-based architectures.
Engineering Leadership
- Mentor and coach QE Leads, Automation Engineers, and Test Architects.
- Conduct architecture reviews and provide technical guidance across teams.
- Establish Communities of Practice for Automation, Performance Testing, AI, and Quality Engineering.
- Influence senior technology leadership through engineering roadmaps and innovation proposals.
Quality Governance & Metrics
- Define KPIs and maturity models for:
o Automation adoption
o Defect leakage
o Test execution efficiency
o AI utilization
o Release quality
- Drive root cause analysis and continuous improvement initiatives.
- Ensure compliance with enterprise risk, audit, and regulatory requirements.
Required Qualifications
Experience
- Multiple years of Quality Engineering experience.
- 5+ years designing enterprise automation frameworks.
- 3+ years leading QA architecture or principal automation engineering initiatives.
- Experience implementing AI-enabled testing solutions in large-scale environments.
Required Technical Skills
Automation
- Playwright
- Selenium WebDriver
- Cypress
- Appium
- REST Assured
- Postman
- Cucumber BDD
Programming
- Java
- Python
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Responsible for development and support of processes, practices and tools necessary to produce quality products/services and to manage risk.
+ Researches and recommends hardware and software purchases for software quality assurance program. Selects and implements formal QA methodologies.
+ Architects and implements agile testing practices and tools. Evaluates, recommends and implements enterprise-wide defect-tracking software.
+ Assists in planning and estimation of Quality Assurance support for new programs and projects. Conducts audits and reviews.
+ Supports Quality Assurance specialists on programs or projects. Conducts program reviews and complex process audits.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Competitive Advantages, Cucumber Testing Framework, Customer Solutions, Design, Enterprise Architecture Framework, Machine Learning (ML), Risk Assessments, Selenium, Technical Knowledge
**Competencies**
Accuracy and Attention to Detail, Analytical Thinking, Emerging Technologies, Influencing, IT Architecture, Process Management, Software Development Life Cycle, Software Product Design/Architecture, Software Quality Assurance And Testing
**Work Experience**
Roles at this level typically require a university / college degree, with 5+ years of industry-relevant experience. Specific certifications are often required. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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Jr. Quality Assurance Inspector
Posted 7 days ago
Job Viewed
Job Description
Insight Global is looking for a Quality Assurance Inspector that will be responsible for performing receiving, in-process, and final inspections to ensure materials, components, and finished products meet quality and regulatory standards. This individual will utilize precision measuring equipment, maintain inspection records, support continuous improvement initiatives, and assist in training junior inspectors.
Day to Day Responsibilities:
- Perform receiving inspections on incoming materials and components.
- Conduct in-process and final inspections of subassemblies and finished products.
- Read, interpret, and follow inspection procedures, engineering drawings, sampling plans, and workmanship standards.
- Ensure compliance with FDA, ISO, safety, and company policies and procedures.
- Utilize precision measuring equipment, including calipers, micrometers, optical comparators, and electronic test equipment.
- Maintain receiving inspection records and accurately enter required data into company systems.
- Process and document nonconforming materials through Discrepancy Reports (DRs).
- Assist with the training and development of Quality Inspector I personnel.
- Create and maintain inspection procedures, Engineering Change Orders (ECOs), and Discrepancy Reports (DRs).
- Generate inventory status reports and reconcile discrepancies as needed.
- Perform Oracle transactions, including product acceptance, product delivery, BOM generation, and related system activities.
- Provide recommendations for process improvements and operational efficiencies.
- Support daily operations by addressing routine questions and resolving minor issues in the supervisor's absence.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: and Requirements
- 2+ years of Quality Inspection experience with Medical Devices or Aerospace Background
- Experience working with quality documentation, inspection records, and nonconformance reporting systems
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Quality Assurance Lead (Selenium/API/Azure)
Posted 5 days ago
Job Viewed
Job Description
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company's success. As a Quality Assurance Lead within PNC's C&IB organization, you will be based in Pittsburgh, PA or Dallas, TX.
Over 5+ years of Quality Engineering experience
Key Responsibilities
- Define and implement test strategy, test plans, and quality gates for releases
- Design and execute manual, functional, regression, and end-to-end testing
- Develop and maintain automation frameworks across API and UI layers
- Perform API validation including request/response, authentication, and data integrity
- Build and execute UI automation tests using modern frameworks
- Integrate automated tests into CI/CD pipelines to enable continuous testing
- Perform defect analysis, root cause analysis, and quality reporting
- Collaborate with cross-functional teams to ensure early quality involvement (shift-left)
- Mentor team members and promote quality engineering best practices
Skills
Manual Testing
- Strong knowledge of SDLC/STLC and Agile methodologies
- Expertise in test case design, execution, and defect management
- Experience in end-to-end and exploratory testing
API Testing & Automation
- Experience with tools such as Postman, REST Assured, or equivalent
- Knowledge of JSON/XML validation and database validation (SQL)
- Karate experience preferred
UI Automation
- Hands-on experience with Selenium / Playwright / Cypress
- Proficiency in Java, Python, or equivalent
Tools & Technology
- CI/CD tools (Jenkins, Azure DevOps, GitHub Actions)
- Test management and defect tracking tools (JIRA, XRAY or similar)
- AI experience a plus
Qualifications
- Bachelor's degree
Key Competencies
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder collaboration
- Ability to work in fast-paced Agile environments
- Ownership mindset with focus on quality, scalability, and reliability
PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
**Job Description**
+ Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain(s).
+ Leads the review of testing artifacts throughout the product life-cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting and defect resolution.
+ Including ensuring early engagement with internal partners and proactive planning to ensure quality is a core area of focus early in the product lifecycle.
+ Take accountability for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products.
+ Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release.
PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:
+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.
**Qualifications**
Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role. Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.
**Preferred Skills**
Analytical Thinking, Automation, Controls Testing, Corporate Governance, Quality Assurance (QA), Quality Support, Selenium, Software Testing, Test Case Development, Usability Testing
**Competencies**
Accuracy and Attention to Detail, Analytical Thinking, Influencing, Process Management, Products and Services, Software Development Life Cycle, Software Quality Assurance And Testing, Technical Documentation Management
**Work Experience**
Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience. Certifications are often desired. In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.
**Education**
Bachelors
**Certifications**
No Required Certification(s)
**Licenses**
No Required License(s)
**Benefits**
PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.
In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.
To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com .
**Disability Accommodations Statement**
If an accommodation is required to participate in the application process, please contact us via email at . Please include "accommodation request" in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.
**Equal Employment Opportunity (EEO)**
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.
**California Residents**
Refer to the California Consumer Privacy Act Privacy Notice ( to gain understanding of how PNC may use or disclose your personal information in our hiring practices.
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Quality Assurance Associate
Posted 12 days ago
Job Viewed
Job Description
Location: 1. Pittsburgh 2. Dallas 3. Birmingham/ Cleveland/ Phoenix
Must Have:-
Ability to execute test cases and document results clearly.
Basic to intermediate experience with: 1. Java or another object oriented language 2. Selenium for UI automation 3. API testing using tools like Postman or SoapUI
Experience in manual and/or automated testing of enterprise applications.
Familiarity with SQL and basic database validation.
Understanding of SDLC, defect lifecycle, and test methodologies.
Nice To Have:-
Ability to collaborate effectively with developers, product owners, and business partners.
Exposure to banking or financial services is a plus
Good verbal and written communication skills.
Strong analytical mindset with attention to detail.
Willingness to learn automation tools and enterprise systems.
Ref: #404-IT Pittsburgh
System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.
System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.
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