2065 Retail Professionals jobs in Austin

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, youll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.

What Our Retail Sales Specialists Enjoy Most About the Role

• Enhancing the customer experience while meeting sales, service, and operational goals.
• Identifying sales opportunities and creating ideal customer experiences through product support and education.
• Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
• Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
• Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.

Working Conditions

• This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrums dress code in a moderately noisy retail environment.

Required Qualifications

Education

• High School Diploma or equivalent.

Skills & Abilities

• Proficiency in cash handling and accurate payment transactions.
• High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
• Basic math skills.
• Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
• Familiarity with goal- and incentive-based work environments.
• Strong performance in a fast-paced team environment.
• Effective communication with employees and customers in person, on the phone and in writing.
• Highly effective interpersonal skills for building partnerships across the organization.
• Self-motivated, competitive spirit with a desire to exceed sales goals.
• Positive and professional demeanor, strong attention to detail and problem-solving skills.

Preferred Qualifications

• Knowledge of the latest technology and devices.
• 1-5 years of sales/customer service experience.
• 1-3 years of telecommunications/wireless experience.
• Bilingual – Spanish

Job Type

Full-time

Description

Twin Liquors isn't just another job - it's a passion, it's a career! Born and raised in downtown, Austin in 1937, family owned, Twin Liquors began as one small store and has emerged into a "home grown," successful Austin company that has a unique and well-respected reputation throughout the United States for having impeccable team members, outstanding customer service, conveniently located stores, extensive selections of fine wines and premium spirits from around the world, and substantial community involvement.

We believe in rewarding outstanding work, developing employee's careers, and building long-term relationships with our customers and employees. If you love to share your enthusiasm for wine and spirits, you find it easy to start up natural, friendly conversations, adapt to different types of Customers, resolve issues with a smile, and strive to provide a great in-store experience to every customer, this may be the perfect fit for you!

Job Responsibilities May Include

• Practice responsible alcohol service in accordance to local and state laws, including identification verification and intoxication prevention.
• Assist in all aspects of store operations, with particular focus on cleanliness, fullness of product displays, signage quality, safety and customer service
• Ensure high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
• Maintains an awareness of all product knowledge, and current or upcoming product / trends
• Set and achieve the highest standards in retail execution
• Communicate regularly with Store Team Leaders regarding proper operations of the store
• Operate POS, make change and accurately conduct credit card transactions and account for all monies at the end of each shift
• Respond promptly to customer needs and questions and requests assistance when necessary, including answering the store phone system
• Ensure all financial transactions are correct and maintain accuracy and coin for making change.
• All other duties as assigned

• 21 years of age or older
• Strong knowledge of company policies, goals and standards.
• Ability to act with integrity, honesty and professionalism.
• Excellent analytical, organizational, and oral and written communication skills.
• Confident and comfortable engaging customers to deliver an elevated experience and to provide excellent customer service to all customers and partners.
• Excellent interpersonal skills and ability to communicate effectively with other Team Members and leadership.
• Ability to use technology applicable to the position and access information necessary to complete daily responsibilities.
• Desire to continually develop retail sales skills and knowledge of product and services.
• Demonstrate creativity in promoting sales, merchandising and/or marketing.
• Ability to follow directions and established Initiate completion of tasks or activities without necessary supervision.
• Problem solving skills, especially in situations of high stress.
• Ability to multi-task and prioritize assignments, with ability to meet deadlines and commitments.
• Ability to demonstrate accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.
• Full knowledge of all TABC regulations that apply to the company.
• Progressive retail experience
• Product knowledge in wine and spirits

• The ability to stand for 4 hour intervals, for a total of 8 hours per day, for up to 40 hours per week.
• The ability to frequently climb a ladder
• The ability to frequently twist, bend, stoop, kneel, and crawl.
• The ability to frequently lift up to 50 pounds, repeatedly.
• The ability to work 8 hours at a time.
• The ability to work on all weekdays, weekends, and to work opening, mid-day and closing shifts.
• The ability to work alone during weekdays, weekends, opening, mid-day and closing shifts.

• Availability to work all regular hours scheduled by a member of management per week
• Availability to work hours within 9:00am-9:30pm
• Availability to work closing and opening shifts
• Availability to work on weekends and holidays

• Assisting the leadership team in driving business results by maximizing daily sales plans, improving metrics through sales floor leadership, and providing feedback to the Boutique Team.
• Supporting and reinforcing a selling culture that focuses on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
• Planning, delegating, and following up on expected tasks, assignments and activities while maintaining our guest as our top priority.
• Using effective communication skills to act as a liaison between the Boutique Team Leader, Assistant Team Leader, and the Boutique Team.
• Supporting and enforcing company policies and procedures in a fair and consistent manner.
• Problem solving; proactively, creatively, and sometimes independently.

• A flexible schedule
• Growth and advancement opportunities
• A generous team member discount
• Opportunity to participate in our 401(K) Plan
• Paid Parental Leave

• Preferred experience in a specialty retail store
• Able to plan and execute tasks efficiently and independently
• Flexible and adaptable
• Ability to multi-task and balance multiple priorities
• Ability to work flexible hours to meet the needs of the boutique while includes, nights, weekends, and holidays

• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
• Must be able to work independently
• Must be able to lift and carry up to 35 lbs

• Processing transactions accurately and efficiently using the boutique point-of-sale system.
• Embracing product knowledge, current trends, and boutique promotions to inspire the guest.
• Assisting to maintain a visually inspiring boutique including recovery and replenishment of product.
• Partnering with the leadership team to execute company direction and complete tasks while prioritizing our guest.
• Adhering to company policies and procedures.

• A flexible schedule
• Growth and advancement opportunities
• A generous team member discount
• Paid Parental Leave

• Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
• Ability to work with a sense of urgency in fast-paced environment
• Contribute to a positive and fun professional work environment

• Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
• Must be able to work independently
• Must be able to lift and carry up to 35 lbs

• Provide consistently high standards of customer experience within the Store in accordance with PUMA's Brand Values and service standards
• Through effective customer service, individual performance consistently achieves or exceeds sales, KPIs and profitability targets
• Responsible for accurately processing sales transactions at checkout, securely and quickly
• Maintain the cleanliness and order of the store as well as compliance with all visual merchandising guidelines according to PUMA standards
• Responsible for the execution and processing of incoming and outgoing merchandise
• Required to comply with all Policies & Procedures, operational core competencies and key accountabilities
• Responsible for maintaining a safe, healthy and compliant working and shopping environment
• Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position

• 1 - 2 years' experience in a focused, customer service-oriented retail environment (preferably apparel/footwear)
• Strong team player
• Strong communication skills
• Ability to learn quickly
• Knowledge of computer skills, basic know-how about MS Office programs
• Ability to lift/carry, push/pull up to 30 pounds regularly