23 Risk Management jobs in Los Angeles

• Conduct thorough research and investigation in response to complaints, grievances, and incidents.
• Draft, finalize, and submit written responses to grievances submitted by IPA/Health Plan.
• Maintain logs for tracking of complaints, grievances, and incidents.
• Monitor and respond to CCHC's complaint hotline, grievances received from health plans, IPA, and other outside entities.
• Retrieve and review patient's medical records from electronic health records for completeness, accuracy, and compliance with regulations.
• Develop and conduct trainings relating to emergency management and risk management.
• Create and deliver reports and presentations highlighting findings, identifying and explaining potential risks, and recommending solutions.
• Develop and implement risk management efficiency projects.
• Assist Director in completing the annual Federal Torts Claim Act application.
• Travel to clinic locations as needed to conduct assessments and trainings.
• Attend meetings, conferences, and trainings as deemed necessary for the department.

• Bachelor's degree from an accredited 4-year college/university in Healthcare Administration or related field (required)
• Experience that provides the necessary knowledge and abilities to perform the job (required).

• Medical, Dental and Vision - 100% paid by Employer
• Life Insurance and Accidental Dismemberment - 100% paid by Employer
• Paid Holidays
• Paid Time Off
• 401K
• 401K Matching
• Flexible Spending Account
• Fringe
• Supplemental Insurance

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates' potential for career advancement. Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.

We are currently seeking an Enterprise Risk Manager within the bank's second line of defense with specialized expertise in credit risk. This role will be responsible for providing expert guidance, credible challenge, and effective oversight of respective risk to first line partners and their activities where warranted. The position is within the Enterprise Risk Management function and the role will be responsible for assisting in the development and implementation of the bank's credit risk management framework from both lending and non-lending activities to opine upon the effectiveness of first and second lines of defenses' credit risk management practices for risk identification in fulfillment of regulatory expectations for safety and soundness. This role will be responsible for designing and conducting effective independent credit risk assessment to identify emerging risk and evaluate management's efforts to mitigate risk as well as evaluate management's attention to changing credit environments. The position will evaluate risk management controls/processes and assisting where necessary in helping the first line in facilitating the implementation and monitoring of such processes and/or controls. This role will require communicating with individuals throughout the institution regarding risk practices and emerging risks in various business units. This role may also act as a consultative resource to the first and second lines of defense and involve developing risk presentations or informational reports for business unit leaders, executive management, and the Board of Directors. Duties may include helping to create entity-wide programs related to risk management and risk governance.

• Perform comprehensive and independent risk analysis activities in addition to on-going credible challenge activities to support credit risk.
• Opine on the adequacy of underwriting required criteria, including policies and procedures and effectiveness of the credit and portfolio management process and sufficiency of controls in place to mitigate credit risk.
• Review business units' and enterprise level key risk indicator (KRI) and Key Performance Indicator (KPI) information to produce and opine on periodic risk monitoring reports for various senior management and Board committees, such as the Risk Oversight Committee
• Monitor Board key risk indicators, assessing the need for new indicators depending on the change in the entity's business or processes.
• Experience in assisting business units with new or undetected KRIs and key performance indicators (KPIs) and assist with defining the appropriate risk metrics.
• Review and analyze other internal and external reports for risk issues using the bank's risk framework.
• Utilize data to support synthesize and aggregate credit risk data and manage reporting systems using database access to facilitate more complete and timely risk monitoring and reporting while identifying any system enhancements.
• Follow for resolution of credit issues identified by Internal Asset Review, Auditors or Examiners
• Execute ad-hoc risk management projects as requested by management.

• Bachelor's degree in related field or 4 additional years of related experience beyond the minimum required may be substituted in lieu of degree.
• 8+ years of direct credit risk experience or, related experience working for regulatory agencies or in other financial services, public accounting, or other related areas.
• Demonstrated critical thinking and proven knowledge of data analysis tools and techniques with ability to be flexible and effectively manage various projects and competing priorities.
• Strong analytical, problem-solving, and decision-making skills with high attention to detail and accuracy.
• Ability to think broadly, generate simple and creative ideas, and to translate strategy to execution.
• Collaborative team player and relationship builder with excellent communication skills.
• Knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards, practices, and expectations for regional/large bank.
• Proven, proactive approach to problem solving and workflow analysis.
• Must have excellent written, verbal, organizational, and presentation skills.
• Strong organizational skills, with the ability to effectively manage multiple deliverables and be able to identify and implement process improvements.
• A strong working knowledge of MS Office Software Suite (Word, Excel, Access, PPT).
• Knowledge of and understanding of all federal and state laws applicable to the EWB.
• Willingness to expand knowledge and skillset to contribute to ERM department.

The base pay range for this position is USD $175,000.00/Yr. - USD $210,000.00/Yr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.

Mission: To enrich the lives in our community through shared experiences, welcoming spaces, and responsible actions.

Vision: We will be the social and entertainment center of Orange County a place where the cultural kaleidoscope of the region converges and connects. Our vibrant, rich collection of experiences will celebrate the diversity of our community.

Values: Be Safe | Do the Right Thing | Be Generous | Include Everyone | Make it Easy | Be Bold

Pay Details:

The Senior Risk Management Specialist supports the Risk Management department regarding all aspects of the organizations risk and insurance programs, while ensuring regulatory and safety compliance. This role requires an individual who possesses critical thinking skills, understands the sense of urgency and the importance of confidentiality, and can work both independently and with the team. This role will compile, coordinate, and maintain underwriting information for insurance renewals, will assist with insurance coverage placement for newly identified exposures, manage incidents, assist with incident/accident investigations, support management with claims administration, and work closely with Finance Teams regarding insurance invoicing and allocations. The Senior Risk Management Specialist will assist management in analyzing and managing risks across the organization.

Responsibilities

• Work closely with business units to compile underwriting data for insurance renewal submissions

• Conduct site investigations pursuant to incidents/accidents and prepare incident investigation reports with risk mitigation recommendations for management

• Assist Manager and work with Legal as necessary on incident and claims investigations

• Work closely with Security to obtain and review surveillance footage of incidents/accidents when necessary

• Perform risk assessments and site safety inspections for various locations and departments utilizing independent judgment and discretion to make immediate decisions to address high-risk conditions

• Provide follow-up and risk reduction recommendations to business units to correct concerning conditions

• Develop, implement, and update standard operating procedures for various sites and business units to reduce risk exposures

• Manage the certificate of insurance and endorsement request process with all business units at all locations, as well as work with insurance brokers on parameters for the requests based on contractual obligations

• Work closely with the Finance Teams to determine allocations and ensure insurance invoices are paid timely

• Maintain documentation, including policy information, claims files, certificates of insurance and endorsements on Risk Managements SharePoint

• Upon managements request, participate in claims management reviews with insurance adjusters, defense counsel, and insurance brokers

• Assist management with contract reviews as it pertains to liability and insurance provisions

• Work with the Risk Analyst to review and identify loss trends for the development of loss control programs, including the implementation of training, and roundtable solutions with key stakeholders to mitigate risks

• Provide weekly updates regarding claims activity and any other Risk Management projects and activities assigned

Skills

• Bachelors Degree or college course work in Risk Management or related field

• 1-2 years of accident investigation experience and at least 3+ years of risk management and insurance experience

• California Licensed in Fire & Casualty preferred

• Proficient in Excel, Word, PowerPoint, and SharePoint

• Strong organizational and project management skills

• Excellent written and verbal communication skills

• Proven experience taking appropriate action or making decisions in ad hoc situations

• Strong communication and interpersonal skills, with the ability to present complex information clearly

• Able to prepare clear, concise, and accurate reports and correspondence

• Able to work independently with minimal supervision and in team setting

• Able to handle sensitive situations with compassion, tact, and confidentiality

• Must possess and maintain a valid California Drivers License

Knowledge and Experience

Education Bachelors Degree or college course work in Risk Management or related field

Experience Required 1-2 years of accident investigation experience and at least 3+ years of risk management and insurance experience

This position is on-site.

JM2025

Company:

Our Commitment:

We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and team members without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, medical condition or any protected category prohibited by local, state or federal laws. We are firm believers that diversity and inclusion among our team members are critical to our success, and we seek to recruit, develop, and retain the most talented people from a diverse candidate pool.

Thanks for your interest in becoming part of ocV!BE!

Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited.

Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Kroger family!

What you'll receive from us:

The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:

• A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
• Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
• Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
• Valuable associate discounts on purchases, including food, travel, technology and so much more.
• Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
• Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.

• Basic knowledge of Microsoft Office applications (Word & Excel)
• Basic knowledge of HRIS, InfoPac and Business Objects.
• Ability to multi-task, handle diverse situations and ability to work with little oversight
• Strong communication skills and a high degree of initiative and motivation.
• High integrity and ability to maintain confidential information.
• Detail-oriented.
• Must be available to work flexible hours.
• Must be available to assist other Kroger divisions if needed.
• Some of the Competencies/Skills required to successfully perform this position are: Building Strategic Working Relationships, Building Good Communication, Customer Focus, Inclusion and Safety Awareness.

• Promote safety awareness through teamwork, communications, education and recognition programs
• Works closely with the Kroger Customer Connect Executive communications team to provide solutions to customer concerns
• Highly skilled in de-escalation for various encounters across both divisions
• Oversee the Behavior Risk Improvement process and ensure all essential features are in place
• Lead the investigation of all small claim cases
• Develop initiatives, policies, and training that proactively address safety concerns and ensure compliance with all regulatory and company health and safety policies
• Promote hazard identification and make recommendations for corrective action
• Participate in safety audits and ensure corrective and/or preventative action is taken
• Develop, train, and maintain effective emergency response team to ensure appropriate measures are taken in the event of an emergency
• Track safety metrics and identify trends
• Liaison annual training for CPR and Earthquake preparedness
• Update emergency evacuation maps annually for stores and office
• Responsible for monthly audit of the OSHA 300 log and resolution of errors with claims administrators
• Ensure divisions are updated on all safety policies and regulations as laws pass
• Create safety procedures and policies for programs needed for state specific needs (California)

Valley Presbyterian Hospital is a beacon of health in the San Fernando Valley, committed to providing outstanding care and improving community health. We are seeking an experienced and detail-oriented Director, Risk Management & Patient Safety to join our dedicated team.

Position: Director, Risk Management & Patient Safety

What You'll Do: The Director, Risk Management & Patient Safety reports to the General Counsel and works closely with the Medical Staff, Nursing and Ancillary leadership to provide expertise, oversight and leadership of Enterprise Risk Management (ERM) and patient safety according to the goals as set by the organization. Provides leadership and influence with the development, planning, coordination and administration of a systematic risk management and patient safety program designed to promote high reliability, culture of safety and reduce organizational risk and injury. Analyzes clinical risk management data and develops and conducts clinical risk educational programs in compliance with clinical risk management related standards established by DNV, CDPH and other regulatory agencies. Oversees Enterprise Risk Management program and analysis. Supports change through promoting patient safety, enhancing quality care and minimizing loss to protect the assets of the organization. Supports process improvement with multidisciplinary teams to achieve the organization's mission and vision and values for the highest level of safety and efficient patient care.

• 5-7 years nursing experience in a hospital or clinical environment and 1-3 years progressive healthcare leadership in nursing or other related field required.
• 5-10 years Risk Management and/or Patient Safety experience required.
• Knowledge and experience with risk management principles, patient safety, lean and quality management-performance improvement methods required.
• Ability to effectively utilize a variety of computerized software applications including Excel, Word, etc.
• Excellent communication skills accompanied by the ability to analyze and present data to influence behavior, stimulate innovation, promote best practices and drive organizational change.

• BSN degree in Nursing required
• JD required.

• Current licensure with the California Board of Registered Nursing required
• CPHRM or equivalent certification preferred.
• Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment

• Develops and manages an effective risk management (RM) and patient safety (PS) program for hospital operations, departments and services; and utilizes a high degree of judgement, prioritization, problem solving, and decision-making to complete a comprehensive review of quality-of-care incidents.
• Evaluates potential and/or actual patient harm clinical incidents to ensure a multi-disciplinary, risk-based approach is taken to effectively learn from unanticipated outcomes, patient safety events, sentinel events, and medical errors; and leads the root cause analyses (RCA) process to identify opportunities for improvement and eliminate deficiencies that may adversely affect patients, visitors and employees; conducts Failure, Mode, Effects Analysis (FMEA); deploys lean tools to streamline processes; and collaborates with Safety, EOC and Emergency Management on hazard vulnerability assessments.
• Develops and revises RM, PS and other organizational plans, policies and procedure process when needed and as requested.
• Recommend and facilitate change within the organization to improve patient safety based on identified risks.
• Functions as organizational Patient Safety Officer.
• Leads the claims management function; partners with outside counsel and third-party administrators for claims reviews, discovery and coordinates interviews, site visits and depositions and to provide clinical knowledge and assistance throughout the litigations process; and attendance at depositions, mediation and trials may be required.
• Works with Patient Financial Services (PFS) team regarding billing procedures on pertinent patient incidents and General Counsel to recommend write-off or discount charges deemed necessary to proactively mitigate claim potential.
• Maintains regulatory knowledge specific to EMTALA, consents, restraint use, CDPH-reportable adverse events, and other Federal and State patient safety requirements, programs and/or initiatives; and provides education to the organization regarding regulations.
• Responds to state inspections and regulatory audits and reviews.
• Owns the analysis and investigation of incident reports and maintains oversight of the incident reporting system. Performs statistical analysis and creates reports on trending of events and leads the proactive assessment and develops mitigation and sustainable strategies for clinical risk vulnerabilities.
• Reports trended data and mitigation actions to the appropriate committees, departments and individuals.
• Educates and assists other managers and directors in proactively assessing their areas of responsibility for exposures to loss and unsafe processes and conditions.
• Leads timely investigation, communication and documentation of errors or serious events in accordance with legal requirements and/or accreditation standards.
• Conducts annual proactive risk assessments to identify opportunities to improve reliability in processes and reduce risk and provides education to the Board of Directors and the Quality & Patient Safety Committee of the Board.
• Coordinates Enterprise Risk Management orientation and continuing education and training programs for providers, management and staff to enhance awareness of their role in high reliability, just culture, patient safety, risk reduction and event reporting.
• Participates in Patient Safety Teams and other committees as needed to communicate findings, recommendations, actions and results.
• Provides clinical risk management information on medical and allied health staff to Medical Staff Services for use in the reappointment and/or credentialing process.
• Manages and responds to patient complaints and grievances.
• Collaborates with Quality Department staff in matters related to regulatory compliance, policy planning and implementation.
• Stays abreast of health care risk management and patient safety related legislation, guidelines and/or accreditation standards and advises the organization on developments which may affect patient safety and ERM.
• Assess the ongoing culture of safety and leads actions to strengthen the culture.
• Demonstrates excellent communication/interpersonal skills; ability to problem solve, analyze situation, think critically, give constructive feedback and supervise and team with others.
• Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions.
• Any other risk management and patient safety related duties as may be assigned from time to time by the General Counsel.

• Supportive Environment: We prioritize teamwork, professional growth, and a positive work culture.
• Impactful Work: Your role will directly contribute to the smooth operation of our organization.
• Professional Development: We offer continuous learning and advancement opportunities to help you grow in your career.

$74.54 to $93.55 per hour

Responsible for leading technology risk management initiatives at CNB, including risk identification, assessment, and remediation. This role requires a deep understanding of IT environments and risk frameworks to guide teams in closing control gaps, aligning with regulatory standards, and improving the organization's risk posture. Collaboration with technology, compliance, audit, and business teams is essential to ensure risks are understood, tracked, and mitigated effectively. The ideal candidate is outcome-focused with strong delivery discipline.

1. Risk Identification & Assessment
   
   • Analyze and interpret technology-related risks across infrastructure, applications, and third-party services.
   • Collaborate with control owners and technical teams to identify, document, and assess risks, vulnerabilities, and control gaps.
   
   
2. Technology Landscape Understanding
   • Develop a comprehensive understanding of the organization's technology architecture and platforms.
   • Stay updated on emerging technologies and evaluate their risk implications.
   
   
3. Policy & Standards Governance
   • Interpret enterprise policies, IT security standards, and regulatory requirements.
   • Act as the liaison for policy and standard understanding, ensuring alignment with control owners and compliance teams.
   
   
4. Risk Remediation Delivery Management
   • Lead end-to-end risk remediation initiatives, including planning, execution, tracking, and reporting.
   • Coordinate with technology teams, vendors, and stakeholders to ensure timely remediation.
   • Maintain risk registers and dashboards with clear ownership and status updates.
   
   
5. Risk Communication & Reporting
   • Translate technical risk issues into business language for executive stakeholders.
   • Prepare reports on risk posture, remediation progress, and escalations.
   
   
6. Stakeholder Management
   • Build relationships with security, audit, compliance, and leadership teams.
   • Facilitate workshops to promote risk awareness and accountability.
   
   

• Ability to evaluate IT risks across applications, cloud, infrastructure, and third-party services.
• Knowledge of control design, testing, and experience with audits and regulatory reviews.
• Proven experience leading remediation initiatives and managing cross-functional teams.
• Familiarity with project management methodologies like Agile and Waterfall.
• Understanding of regulations such as SOX and their mapping to IT controls.
• Strong communication skills to translate technical risks into business terms.
• Experience with risk dashboards, executive summaries, and regulatory submissions.
• Ability to partner effectively with various stakeholders to manage risks.
• Familiarity with risk and compliance tools (e.g., Archer, ServiceNow) and data visualization tools (e.g., Power BI, Tableau).
• Bachelor's degree in Computer Science, Finance, or related field.

Join a team that values growth, collaboration, and making a meaningful impact. Benefits include a comprehensive rewards program, leadership support, challenging work, and opportunities to build strong client relationships.

The salary range is $175K - $240K plus discretionary bonus, depending on experience, skills, and market conditions.

• Location: CNB, 350 South Grand Avenue, Los Angeles, CA
• Work hours: 40/week
• Employment Type: Full-time
• Platform: Technology and Operations
• Posted Date: 2025-05-17
• Application Deadline: See note on application timing

RBC and CNB are committed to diversity and inclusion, fostering a respectful and supportive workplace that promotes professional growth, innovation, and community impact.

Director, Technology Risk Management - CNB Join to apply for the Director, Technology Risk Management - CNB role at RBC Director, Technology Risk Management - CNB Join to apply for the Director, Technology Risk Management - CNB role at RBC Get AI-powered advice on this job and more exclusive features. Job Description The Director, Technology Risk Management, CNB (City National Bank) is responsible for identifying, assessing, and driving remediation of technology-related risk. This is a newly created role and requires a deep understanding of both IT environments and risk frameworks to effectively guide teams in remediation of control gaps, aligning with regulatory expectations, and enhancing the organization’s risk posture. The individual will partner with technology, compliance, audit, and business teams to ensure that risks are understood, tracked, and addressed in a timely, effective, and measurable way. This role is ideal for an outcome-focused risk technologist who can manage execution with strong delivery discipline. Job Summary Job Description The Director, Technology Risk Management, CNB (City National Bank) is responsible for identifying, assessing, and driving remediation of technology-related risk. This is a newly created role and requires a deep understanding of both IT environments and risk frameworks to effectively guide teams in remediation of control gaps, aligning with regulatory expectations, and enhancing the organization’s risk posture. The individual will partner with technology, compliance, audit, and business teams to ensure that risks are understood, tracked, and addressed in a timely, effective, and measurable way. This role is ideal for an outcome-focused risk technologist who can manage execution with strong delivery discipline. CNB is an FDIC member bank and subsidiary of Royal Bank of Canada. What Will You Do Risk Identification & Assessment Analyze, interpret and challenge technology-related risks across infrastructure, applications, and third-party services. Collaborate with control owners and technical teams to identify, document, and assess risks, vulnerabilities, and control gaps. Technology Landscape Understanding Develop a deep understanding of the organization’s technology architecture, platforms, and operating model. Stay current on emerging technologies and assess potential risk implications. Policy & Standards Governance Interpret and understand enterprise policies, IT security standards, regulatory requirements, and industry frameworks Act as the point person in the team for policy/standard understanding and a liaison between control owners and compliance/governance teams to ensure alignment and applicability of standards. Risk Remediation Delivery Management Lead and manage the end-to-end lifecycle of risk remediation initiatives including scoping, planning, execution, tracking, and reporting. Work cross-functionally with technology teams, vendors, and business stakeholders to drive timely and effective remediation of identified risks. Maintain and update risk registers, issue trackers, and dashboards with clear ownership and status updates. Risk Communication & Reporting Translate technical risk issues into business language for executive stakeholders. Prepare clear, concise reporting on risk posture, remediation progress, and escalations as needed. Stakeholder Management Build strong relationships with security, audit, compliance, enterprise risk, infrastructure, application teams, and senior leadership. Facilitate risk and control workshops to promote awareness and accountability. What You Need To Succeed Ability to identify, evaluate, and assess IT risks across applications, cloud, infrastructure and third-party services. Knowledge of control design and testing, including experience with internal audits and external regulatory reviews. Strong skills in leading remediation initiatives, managing milestones, resources, and cross-functional stakeholders. Experience with common project management methodologies (Agile, Waterfall, hybrid). Deep understanding of applicable regulations (e.g., SOX) and how they map to IT controls. Ability to interpret regulatory expectations and translate them into practical action plans. Capable of driving control remediation activities from issue identification through resolution and validation. Skilled in developing action plans, tracking progress, and escalating delays or obstacles. Excellent written and verbal communication skills with the ability to translate technical risk into business language. Experience preparing risk dashboards, executive summaries, and regulatory submissions. Ability to partner with business owners, control functions (compliance, audit), and technical teams to ensure coordinated and accountable risk management. Familiarity with Risk and Compliance tools (e.g., Archer, ServiceNow) and data visualization/reporting tools (e.g., Power BI, Tableau) Bachelor’s degree in CompSci, Finance or related degree What’s in it for you? We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual. A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable Leaders who support your development through coaching and managing opportunities Ability to make a difference and lasting impact Work in a dynamic, collaborative, progressive, and high-performing team Opportunities to do challenging work Opportunities to building close relationships with clients The expected salary range for this particular position is $175K - $40K + discretionary bonus, depending on your experience, skills, and registration status, market conditions and business needs. RBC/CNB compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that: Drives RBC’s high-performance culture Enables collective achievement of our strategic goals Generates sustainable shareholder returns and above market shareholder value #TECHPJ Job Skills Accountability, Critical Thinking, Cyber Security Management, Decision Making, Detail-Oriented, Information Security Management, Information Technology Security, Interpersonal Relationship Management, IT Security Architecture, Management Reporting, Performance Management (PM), Remediation, Risk Compliance, Risk Management, Risk Remediation, Taking Initiative Additional Job Details Address: CNB, 350 SOUTH GRAND AVENUE:LOS ANGELES City: Los Angeles Country: United States of America Work hours/week: 40 Employment Type: Full time Platform: TECHNOLOGY AND OPERATIONS Job Type: Regular Pay Type: Salaried Posted Date: 2025-05-17 Application Deadline: Note : Applications will be accepted until 11:59 PM on the day prior to the application deadline date above I nclusion and Equal Opportunity Employment At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all. Join our Talent Community Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you. Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com Seniority level Seniority level Not Applicable Employment type Employment type Full-time Job function Job function Information Technology Industries Banking and Financial Services Referrals increase your chances of interviewing at RBC by 2x Get notified about new Director of Technology jobs in Los Angeles, CA . 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Director, Risk Management & Patient Safety - 6415 Director, Risk Management & Patient Safety - 6415 2 days ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Sign in to access AI-powered advices Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Continue with Google Job Summary: The Director, Risk Management & Patient Safety reports to the General Counsel and works closely with the Medical Staff, Nursing and Ancillary leadership to provide expertise, oversight and leadership of Enterprise Risk Management (ERM) and patient safety according to the goals as set by the organization. Provides leadership and influence with the development, planning, coordination and administration of a systematic risk management and patient safety program designed to promote high reliability, culture of safety and reduce organizational risk and injury. Analyzes clinical risk management data and develops and conducts clinical risk educational programs in compliance with clinical risk management related standards established by DNV, CDPH and other regulatory agencies. Oversees Enterprise Risk Management program and analysis. Supports change through promoting patient safety, enhancing quality care and minimizing loss to protect the assets of the organization. Supports process improvement with multidisciplinary teams to achieve the organization's mission and vision and values for the highest level of safety and efficient patient care. About Job Summary: The Director, Risk Management & Patient Safety reports to the General Counsel and works closely with the Medical Staff, Nursing and Ancillary leadership to provide expertise, oversight and leadership of Enterprise Risk Management (ERM) and patient safety according to the goals as set by the organization. Provides leadership and influence with the development, planning, coordination and administration of a systematic risk management and patient safety program designed to promote high reliability, culture of safety and reduce organizational risk and injury. Analyzes clinical risk management data and develops and conducts clinical risk educational programs in compliance with clinical risk management related standards established by DNV, CDPH and other regulatory agencies. Oversees Enterprise Risk Management program and analysis. Supports change through promoting patient safety, enhancing quality care and minimizing loss to protect the assets of the organization. Supports process improvement with multidisciplinary teams to achieve the organization's mission and vision and values for the highest level of safety and efficient patient care. Experience/Qualifications 5-7 years nursing experience in a hospital or clinical environment and 1-3 years progressive healthcare leadership in nursing or other related field required. 5-10 years Risk Management and/or Patient Safety experience required. Knowledge and experience with risk management principles, patient safety, lean and quality management-performance improvement methods required. Ability to effectively utilize a variety of computerized software applications including Excel, Word, etc. Excellent communication skills accompanied by the ability to analyze and present data to influence behavior, stimulate innovation, promote best practices and drive organizational change. Education BSN degree in Nursing required Licensures/Certification Current licensure with the California Board of Registered Nursing required CPHRM or equivalent certification preferred. Must successfully complete and maintain LA City Fire Card certification at the time of hire or within the first 30 days of employment Duties And Responsibilities Develops and manages an effective risk management (RM) and patient safety (PS) program for hospital operations, departments and services; and utilizes a high degree of judgement, prioritization, problem solving, and decision-making to complete a comprehensive review of quality-of-care incidents. Evaluates potential and/or actual patient harm clinical incidents to ensure a multi-disciplinary, risk-based approach is taken to effectively learn from unanticipated outcomes, patient safety events, sentinel events, and medical errors; and leads the root cause analyses (RCA) process to identify opportunities for improvement and eliminate deficiencies that may adversely affect patients, visitors and employees; conducts Failure, Mode, Effects Analysis (FMEA); deploys lean tools to streamline processes; and collaborates with Safety, EOC and Emergency Management on hazard vulnerability assessments. Develops and revises RM, PS and other organizational plans, policies and procedure process when needed and as requested. Recommend and facilitate change within the organization to improve patient safety based on identified risks. Functions as organizational Patient Safety Officer. Leads the claims management function; partners with outside counsel and third-party administrators for claims reviews, discovery and coordinates interviews, site visits and depositions and to provide clinical knowledge and assistance throughout the litigations process; and attendance at depositions, mediation and trials may be required. Works with Patient Financial Services (PFS) team regarding billing procedures on pertinent patient incidents and General Counsel to recommend write-off or discount charges deemed necessary to proactively mitigate claim potential. Maintains regulatory knowledge specific to EMTALA, consents, restraint use, CDPH-reportable adverse events, and other Federal and State patient safety requirements, programs and/or initiatives; and provides education to the organization regarding regulations. Responds to state inspections and regulatory audits and reviews. Owns the analysis and investigation of incident reports and maintains oversight of the incident reporting system. Performs statistical analysis and creates reports on trending of events and leads the proactive assessment and develops mitigation and sustainable strategies for clinical risk vulnerabilities. Reports trended data and mitigation actions to the appropriate committees, departments and individuals. Educates and assists other managers and directors in proactively assessing their areas of responsibility for exposures to loss and unsafe processes and conditions. Leads timely investigation, communication and documentation of errors or serious events in accordance with legal requirements and/or accreditation standards. Conducts annual proactive risk assessments to identify opportunities to improve reliability in processes and reduce risk and provides education to the Board of Directors and the Quality & Patient Safety Committee of the Board. Coordinates Enterprise Risk Management orientation and continuing education and training programs for providers, management and staff to enhance awareness of their role in high reliability, just culture, patient safety, risk reduction and event reporting. Participates in Patient Safety Teams and other committees as needed to communicate findings, recommendations, actions and results. Provides clinical risk management information on medical and allied health staff to Medical Staff Services for use in the reappointment and/or credentialing process. Manages and responds to patient complaints and grievances. Collaborates with Quality Department staff in matters related to regulatory compliance, policy planning and implementation. Stays abreast of health care risk management and patient safety related legislation, guidelines and/or accreditation standards and advises the organization on developments which may affect patient safety and ERM. Assesses the ongoing culture of safety and leads actions to strengthen the culture. Demonstrates excellent communication/interpersonal skills; ability to problem solve, analyze situation, think critically, give constructive feedback and supervise and team with other. Reviews and meets ongoing competency requirements of the role to maintain the skills, knowledge and abilities to perform, within scope, role specific functions. Any other risk management and patient safety related duties as may be assigned from time to time by the General Counsel. $74.54 to $3.55 per hour Nice-to-have skills Risk Management Quality Management Los Angeles, California Work experience Healthcare Languages English Seniority level Seniority level Director Employment type Employment type Full-time Job function Job function Finance and Sales Industries Technology, Information and Internet Referrals increase your chances of interviewing at TieTalent by 2x Get notified about new Director of Risk Management jobs in Los Angeles, CA . 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