299 Robotics jobs in Boston

Description

Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

Key job responsibilities

Robotic Movement team is seeking a deeply technical, highly motivated and hands-on senior machine learning engineer to take our robotic mobility solution to its next level! To advance the capabilities of the largest fleet of Amazon robots, the team is envisioning a next generation AI-powered mobility architecture. As a senior machine learning engineer, you will be a thought leader supporting the ground-up development and scaling of these initiatives across navigation, mapping, path planning and data services. You will gain hands-on experience with large-scale robotic fleet optimizations to accelerate advances in machine learning and foundation models.

As a senior ML engineer, you will

• Lead the vision and architecture for AI-powered mobility solution across navigation stack involving mapping, path planning and data services

• Collaborate closely with the research organization, principal applied scientists and software engineers to bring research to production

• Envision, lead, and support the development of novel ML systems, product integrations, and performance optimizations

• Lead, mentor, challenge and grow enthusiastic, collaborative software engineers and applied scientists across the organization

A day in the life

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• 5+ years of non-internship professional software development experience

• 5+ years of programming with at least one software programming language experience

• 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

• Experience as a mentor, tech lead or leading an engineering team

• 2+ years of experience building, scaling, and optimizing ML systems

• Prior experience working in collaboration with ML/scientists and taking concepts from ideation to production systems.

Preferred Qualifications

• 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience

• MS or PhD in Computer Science or equivalent experience in ML

• ML data management, creating training datasets, building and training machine learning infrastructure, model deployment, ML infrastructure monitoring and maintenance, familiarity with architectural choices for ML systems.

• Adept at handling ambiguous or undefined problems

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even imagine yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.
Key job responsibilities
Robotic Movement team is seeking a deeply technical, highly motivated and hands-on senior machine learning engineer to take our robotic mobility solution to its next level! To advance the capabilities of the largest fleet of Amazon robots, the team is envisioning a next generation AI-powered mobility architecture. As a senior machine learning engineer, you will be a thought leader supporting the ground-up development and scaling of these initiatives across navigation, mapping, path planning and data services. You will gain hands-on experience with large-scale robotic fleet optimizations to accelerate advances in machine learning and foundation models.
As a senior ML engineer, you will
* Lead the vision and architecture for AI-powered mobility solution across navigation stack involving mapping, path planning and data services
* Collaborate closely with the research organization, principal applied scientists and software engineers to bring research to production
* Envision, lead, and support the development of novel ML systems, product integrations, and performance optimizations
* Lead, mentor, challenge and grow enthusiastic, collaborative software engineers and applied scientists across the organization
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Basic Qualifications
- 5+ years of non-internship professional software development experience
- 5+ years of programming with at least one software programming language experience
- 5+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience as a mentor, tech lead or leading an engineering team
- 2+ years of experience building, scaling, and optimizing ML systems
- Prior experience working in collaboration with ML/scientists and taking concepts from ideation to production systems.
Preferred Qualifications
- 5+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- MS or PhD in Computer Science or equivalent experience in ML
- ML data management, creating training datasets, building and training machine learning infrastructure, model deployment, ML infrastructure monitoring and maintenance, familiarity with architectural choices for ML systems.
- Adept at handling ambiguous or undefined problems
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Description
Working at Amazon Robotics
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply industry leading advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun.
The System Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. While training is provided on the specific systems that the engineers will be working on, a candidate should have foundational knowledge of robotics, networked mechanical systems, and electrical systems.
System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. These deployments require extensive collaboration with varies stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences.
Systems engineers will be deploying the robotic systems in various phases of a product life cycle. When supporting new products, the candidate require to lead the development of process documentation and modifying the existing processes. Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon's robotics systems are key attributes for this role. As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions are important. Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing. This position requires 75% travel. Valid US drivers' license required.
**Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role.
Critical Skills
Ability to read and develop technical documentation and process instructions.
Ability to handle multiple competing priorities in a fast-paced environment.
Willingness to work primarily in a construction or warehouse environment in a field-based role.
Must be proficient in standard office software tools and processes.
Strong foundational knowledge in robotics or complex electro-mechanical and networked engineering, including knowledge of robotic systems, components, and software.
Strong bias towards taking independent initiative while reporting these efforts up to their leadership.
Excellent verbal and written communication skills with ability to clearly explain technical concepts to customers and internal stakeholders
Ability to work with cross-functional teams.
Ability to capture lessons learned and drive technical continuous improvement projects.
Ability to function independently and manage a team of 1-5 engineers and related trades during deployments.
Ability to coordinate with multiple internal and external stakeholders working on the project to resolve cross-functional deployment issues.
Ability to oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
Responsible for delivering projects by owning key KPIs around on-time delivery, cost, quality, safety, and sustainability.
Understanding of data collection, reporting processes, and ability to make data-driven decisions.
Key job responsibilities
Support and guide installation of robotic technologies at Amazon fulfillment centers. The systems engineer develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely. The scopes vary significantly in length and include heavy travel to both live warehouses and new construction sites. The systems engineer will generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects.
A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
The Robotics Deployment Engineering team consists of the field deployment teams for Amazon's robotic warehouse systems. The teams travel frequently and work across overlapping projects to complete their deployment scopes and continuously improve our processes
Basic Qualifications
BS degree in Engineering or closely related STEM field.
Experience working on mechanical, electrical, IT networked, or software systems.
Understanding of data collection, reporting processes, and ability to make data-driven decisions.
Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports.
Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
Ability to read and develop technical documentation and process instructions
Ability to handle multiple competing priorities in a fast-paced environment.
Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally.
Must be proficient in standard office software tools and processes
Preferred Qualifications
1-3 years of experience working in a field engineering, construction, manufacturing, or warehouse environment.
Proven experience working on hardware integration or complex mechanical-electrical or networked industrial equipment.
Ability to demonstrate past use of data to drive decision making processes.
Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP).
Ability to take independent initiative when presented with a business need.
Knowledge of robot specific experience (Fanuc, ABB), Allen Bradley PLC experience. C++, Python, Java, etc.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,100/year in our lowest geographic market up to $188,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Working at Amazon Robotics
Are you inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work impacts the bigger picture? Answer yes to any of these and you'll fit right in here at Amazon Robotics. We are a smart team of doers that work passionately to apply industry leading advances in robotics and software to solve real-world challenges that will transform our customers' experiences in ways we can't even image yet. We invent new improvements every day. We are Amazon Robotics and we will give you the tools you need to invent with us in ways that are rewarding, fulfilling and fun.
The System Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. While training is provided on the specific systems that the engineers will be working on, a candidate should have foundational knowledge of robotics, networked mechanical systems, and electrical systems.
System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. These deployments require extensive collaboration with varies stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences.
Systems engineers will be deploying the robotic systems in various phases of a product life cycle. When supporting new products, the candidate require to lead the development of process documentation and modifying the existing processes. Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon's robotics systems are key attributes for this role. As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions are important. Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing. This position requires 75% travel. Valid US drivers' license required.
**Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role.
Critical Skills
Ability to read and develop technical documentation and process instructions.
Ability to handle multiple competing priorities in a fast-paced environment.
Willingness to work primarily in a construction or warehouse environment in a field-based role.
Must be proficient in standard office software tools and processes.
Strong foundational knowledge in robotics or complex electro-mechanical and networked engineering, including knowledge of robotic systems, components, and software.
Strong bias towards taking independent initiative while reporting these efforts up to their leadership.
Excellent verbal and written communication skills with ability to clearly explain technical concepts to customers and internal stakeholders
Ability to work with cross-functional teams.
Ability to capture lessons learned and drive technical continuous improvement projects.
Ability to function independently and manage a team of 1-5 engineers and related trades during deployments.
Ability to coordinate with multiple internal and external stakeholders working on the project to resolve cross-functional deployment issues.
Ability to oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
Responsible for delivering projects by owning key KPIs around on-time delivery, cost, quality, safety, and sustainability.
Understanding of data collection, reporting processes, and ability to make data-driven decisions.
Key job responsibilities
Support and guide installation of robotic technologies at Amazon fulfillment centers. The systems engineer develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely. The scopes vary significantly in length and include heavy travel to both live warehouses and new construction sites. The systems engineer will generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects.
A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
The Robotics Deployment Engineering team consists of the field deployment teams for Amazon's robotic warehouse systems. The teams travel frequently and work across overlapping projects to complete their deployment scopes and continuously improve our processes
Basic Qualifications
BS degree in Engineering or closely related STEM field.
Experience working on mechanical, electrical, IT networked, or software systems.
Understanding of data collection, reporting processes, and ability to make data-driven decisions.
Ability to read technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports.
Ability to troubleshoot robotics systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring robotics system performance, etc.
Ability to read and develop technical documentation and process instructions
Ability to handle multiple competing priorities in a fast-paced environment.
Willingness to work primarily in a construction or warehouse environment in a field-based role and travel extensively across the US and potentially internationally.
Must be proficient in standard office software tools and processes
Preferred Qualifications
1-3 years of experience working in a field engineering, construction, manufacturing, or warehouse environment.
Proven experience working on hardware integration or complex mechanical-electrical or networked industrial equipment.
Ability to demonstrate past use of data to drive decision making processes.
Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP).
Ability to take independent initiative when presented with a business need.
Knowledge of robot specific experience (Fanuc, ABB), Allen Bradley PLC experience. C++, Python, Java, etc.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $74,100/year in our lowest geographic market up to $188,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

We're assisting a well-funded and well-established startup in the factory robotics space with their search for robotics software engineers. The role will work onsite in the Watertown, MA office and they're hiring multiple engineers in this capacity.

What you'll do:

• Work alongside other engineers (and robots) to build systems from the ground up that effect change in the physical world, not just the digital one

What you'll bring:

• 0-5 years of professional software engineering experience
• A demonstrated passion for software and robotics
• Exceptionally strong programming skills and comfort in any programming language
• Natural collaborator, excited to work closely around a whiteboard in a team setting
• Excited by the future full of robots and a reshaped physical economy
• Not afraid to step foot in a factory or a warehouse

Nice to haves:

• Advanced proficiency with Python and/or Typescript + React
• Experience with robot arms / manipulation
• Experience with motion planning and robot optimization
• Experience with perception or computer vision (deep or classical)
• Experience with infra and devtools (systemd, Docker, Kubernetes)
• Experience with hardware / software integration

The Company

Tutor Intelligence is building the technology and processes to let robots go where they've never gone before: the average American factory. We understand that general-purpose and generally-intelligent robots are going to be built in our lifetimes, and we're combining human and artificial intelligence to lead the charge. As an AI software company who deploys its inventions directly into the facilities that need them, on state-of-the-art hardware, every line of code written at Tutor has a direct impact on the global, physical economy.

The Role

Are you tired of writing incremental code for massive CRUD web-apps? Do you want to build systems from the ground up that effect change in the physical world, not just the digital one? At Tutor, we are motivated by atoms not electrons : every line of code you write has a real world impact at the foundation of our global economy, solving the core technical problems to evolve humanity and society to the next level.

Tutor Intelligence builds software to enable ordinary robots to achieve extraordinary things. As a robotics software engineer, your work lies at the center of this challenge, orchestrating real time robot code, optimization systems for motion planning, machine learning systems, data labeling frontends, and optimizing compilers across a myriad of platforms. Our engineers flex up and down the robotics stack from microcontroller firmware to cloud infrastructure, charging at technical problems from any and all angles.

At the core, we are looking for motivated and curious individuals who have exceptionally strong programming fundamentals. Experience in specific technical stacks or with robotics/ML are helpful but not requirements: whatever shape your skill set is, Tutor engineers shape their own roles to best tackle the frontier of robotics development.

Requirements

• Exceptionally strong programming skills and comfort in any programming language
• Natural collaborator, excited to work closely around a whiteboard in a team setting
• Excited by the future full of robots and a reshaped physical economy
• Not afraid to step foot in a factory or a warehouse

Nice to haves (zero or more)

• Advanced proficiency with Python and/or Typescript + React
• Experience with robot arms / manipulation
• Experience with motion planning and robot optimization
• Experience with perception or computer vision (deep or classical)
• Experience with infra and devtools (systemd, Docker, Kubernetes)
• Experience with hardware / software integration

We're excited to be partnering with Tutor Intelligence , an ambitious robotics company pioneering the next era of factory automation. Backed by cutting-edge AI and a mission to bring intelligent automation to everyday industrial settings, Tutor is on a mission to redefine how robots work in the real world.

About the Company
Tutor Intelligence is developing systems that combine human and machine intelligence to unlock the potential of robotics in traditional manufacturing environments. Their platform enables general-purpose robots to perform complex tasks in dynamic, unstructured settings-a challenge few have attempted and even fewer have solved. Every deployment is directly tied to real-world impact, bridging the gap between software and physical systems.

The Opportunity
This is not your typical software role. At Tutor, engineers write code that interacts directly with the physical world-controlling real robots, planning motion trajectories, enabling perception, and building robust infrastructure to support real-time systems. If you're eager to move beyond standard web applications and want to tackle hard technical problems at the intersection of AI, robotics, and industrial automation, this could be a perfect fit.

You'll join a small, highly technical team where collaboration, curiosity, and strong programming fundamentals are key. Whether you're working on firmware, cloud infrastructure, or optimization pipelines, you'll be encouraged to shape your own role and dive deep across the robotics stack.

What We're Looking For

• Strong software engineering skills and fluency in at least one modern programming language
• Collaborative mindset-comfortable working in a team, iterating ideas at the whiteboard, and tackling ambiguous problems
• Excited by the physical world-unafraid to step into factories, test robots, and get hands-on with hardware
• Passion for the future of robotics and the role intelligent systems will play in reshaping the global economy

Bonus Experience (Nice to Have)

• Proficiency with Python and/or TypeScript + React
• Experience with robotic manipulation, motion planning, or optimization
• Background in computer vision, classical or deep learning-based
• Comfort with infrastructure tools like Docker, Kubernetes, or systemd
• Exposure to hardware/software integration or embedded systems

Description
Amazon Robotics (AR) develops state-of-the-art robotics solutions to power Amazon's world-class Fulfillment Operations, which handle more single items than any other company. Our collaborative team is at the forefront of building automated manipulation products to handle and process packages and singular items. Since 2012, Amazon has developed, produced, and deployed more than 750,000 robots across its operations network advancing technologies to help employees stow, pick and pack customer orders.
Our Global Robotics Deployment team is searching for a high energy Principal Technical Infrastructure Program Manager (TIPM) that can manage the complexity and diversity of Deployment Services delivered on behalf of our internal Amazon Robotics Solutions and Engineering customers in a variety of building-type use cases. As a Principal TIPM, Robotics Deployment you will be part of enabling a building-scale solution incorporating extensive automation in our journey to build the regionalized fulfillment network of tomorrow. You are responsible for managing New Product Introduction (NPI) Deployment Services committed to our AR customer(s). You ensure the successful delivery of a complete Customer Delivery Solution "package" at the service deliverable level and work with service owners across the entire Deployment organization to ensure requirements are met that lead to achieving commitments and exceeding customer expectations.
As the TIPM for Robotics Deployment you seek to maximize decision-making velocity by removing obstacles but recognize that maintaining reporting lines within functional disciplines is good for raising the bar within a discipline to achieve greater efficiency; you rely heavily on getting work done through others and you are a master of influencing others to meet deliverables. The Robotics Deployment STL works across service owners in Deployment to drive prioritization, maintain commitments, and manage all the associated cross-team communication. While the Robotics Deployment STL does not ultimately own headcount allocation by service, you are empowered to audit, evaluate, and escalate risk to the functional leader when headcount allocation is a driver of service delivery risk. Your role is critical to managing the total timing, overall risks/issues and dependencies, and scope changes to partner/dependent teams as required.
Key job responsibilities
As a Robotics Deployment STL your primary responsibilities are:
- Demonstrating ownership by acting as the Single Point of Contact (SPOC) for all things Deployment related with your Robotics customer, partner, and stakeholder teams
- Coordinating with each Deployment team on service deliverables: Deployment Readiness (DR), Systems Integration (SI), Robotics Deployment Engineering (Int'l and NA RDE), Strategy & Operations (S&O), Infrastructure Readiness (IR) on clear definition of the Customer Delivery Solution (set of services) and the respective measures of delivery success
- Establishing a mechanism and cadence to manage total Customer Delivery Solution status by deployment service
- Managing escalations or misalignments when there are risks to delivering committed services with high quality; facilitating/leading tradeoff decisions with customers, stakeholders, and partner teams when there are conflicting priorities
- Working with Deployment teams to determine whether a decision is a one-way or two-way door. Managing necessary discussions with customer and partner teams to manage expectations, impacts, and risks, associated with said decision(s)
- Ensuring role clarity as it relates to the service delivery teams and escalating to functional leadership when there are misalignments that impact delivering on commitments
- Developing and publishing a clear RACI to create transparency with customer teams and to drive ownership and accountability
- Leading any associated Lessons Learned, Root Cause Analysis, or Retrospectives with regard to Customer Solution Delivery
- Coordinating across internal teams (i.e. Robotics Supply Chain, Robotics Manufacturing, Global Engineering Services, and Global Safety & Support) to ensure alignment and enablement of delivering deployment services
- Exercising strong technical judgement to influence and drive deployment methodology expertise to program level decisions
- Ability to understand scalability requirements and determine feasibility of technology deployments at scale - acting as the voice back to Product and Engineering teams to protect for those requirements on emerging technical products
About the team
World Wide Technology Deployment (WWTD) offers services to our global customers to realize the full value of their automation solutions. We deliver safe, efficient, and high-quality integrations at scale to meet emerging network and business needs. We place emphasis on strong partnerships with up- and downstream teams to innovate and perform rapid experimentation to accelerate the readiness and scaling of complex solutions through simplified execution.
Basic Qualifications
- 7+ years of end to end services delivery experience
- 10+ years of technical product or program management experience
- Bachelor's degree
- Experience with service delivery and management of tradeoffs with customers
- Experience owning/driving service delivery strategy and definition
- Experience managing service delivery expectations across cross-functional teams, building processes and coordinating dependencies
- Experience with technical product management (HW and SW)
Preferred Qualifications
- 7+ years working in a service delivery capacity
- Strong track record for delivering results through influencing others
- Ability to work effectively across multi-disciplined teams
- Ability to communicate clearly (both written and verbal), define problem statements, create a "one team" delivery model, and drive actions towards a common goal
- Ability to decompose complex problems and find straight-forward, simplified solutions
- Ability to understand the audience and communicate effectively to senior leaders
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $159,200/year in our lowest geographic market up to $275,300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
The System Engineer plays a crucial role in the Amazon Robotics deployment team. They oversee the installation, troubleshooting, integration, and commissioning of Amazon Robotics equipment in new and existing fulfillment centers (FCs). This field engineering based position demands strong technical skills for deploying robotic equipment, including working with mechanical systems, electrical, configuring networking, and coordinating software systems. Ideal candidate have experience with complex electro-mechanical and network systems. They should also demonstrate leadership in leading the installation, maintenance, upgrades, or troubleshooting of these systems.
System engineers will work with a team of 1-5 engineers and collaborate with an on-site project manager to provide technical oversight on the installation of both third party and Amazon designed robotics equipment. These deployments require extensive collaboration with varies stakeholders, including third-party installers, contracted engineers, construction, hardware, software, IT, and other partner teams. Strong communication skills are essential for interacting with both internal and external partners and customers. As an Amazonian the candidate must demonstrate independent initiative to identify and solve problems in real time during deployments. They will also drive continuous improvement initiatives to avoid recurrences. This systems engineer position is a leadership role within the on site deployment teams. Candidates should have a proven track record of successfully leading work scopes and making effective decisions
Systems engineers will be deploying the robotic systems in various phases of a product life cycle. When supporting new products, the candidate require to lead the development of process documentation and modifying the existing processes. Strong technical understanding, love for field work, and a keen interest in diving deep into the understanding of Amazon's robotics systems are key attributes for this role. As an Amazonian, the ability to recognize process gaps and take ownership in developing solutions are important. Project duration can range from a few days to several months and include travel across the US. International work is available for candidates interested in pursuing. This position requires 75% travel. Valid US drivers' license required.
**Relocation to Amazon Corporate offices in Seattle, Boston, or Austin will be required for the role.
Critical Skills:
Proficiency in reading, developing technical documentation, and writing process instructions
Experience handling multiple priorities in a fast-paced, field-based construction or warehouse environment
Must be proficient in standard office software tools and processes
Expertise in robotics, complex electro-mechanical systems, and networked engineering, including knowledge of robotic components and software
Strong initiative and ability to work independently, while reporting to leadership.
Excellent communication skills for customer-facing interactions and data reporting on project status and technology deployments
Ability to collaborate effectively with cross-functional teams
Ability to capture lessons learned, conduct retrospective reviews, and drive continuous improvement projects
Capability to function independently, manage a team of 1-5 engineers and related trades during deployments
Proficiency in integrated schedule management to coordinate with different teams both within and outside of Amazon Robotics
Ability to oversee and resolve escalations during robotics deployment including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring system performance, etc.
Responsible for delivering projects by owning key performance indicators related to on-time delivery, cost, quality, safety, and sustainability
Understanding of data collection, reporting processes, and ability to make data-driven decisions.
Key job responsibilities
Support and guide installation of robotic technologies at Amazon fulfillment centers. The systems engineer develop detailed knowledge of the operation of robotic systems and guide installation, commissioning, and troubleshooting of these systems both on site and remotely. The scopes vary significantly in length and include heavy travel to both live warehouses and new construction sites. The systems engineer will generate and implement continuous improvement ideas around their work-scopes and lead teams of other engineers on projects.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment.
The benefits that generally apply to regular, full-time employees include:
Medical, Dental, and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
About the team
The Robotics Deployment Engineering team consists of the field deployment teams for Amazon's robotic warehouse systems. The teams travel frequently and work across overlapping projects to complete their deployment scopes and continuously improve our processes
Basic Qualifications
BS degree in Engineering or closely related STEM field.
3+ years' working on mechanical, electrical, IT networked, or software systems.
2+ years' experience with technical drawings and/or reading CAD models to resolve on-site clash issues using 3D clash detection reports.
2+ years working in a field setting including construction, manufacturing, or warehouse environment
1+ years' experience with troubleshooting robotics systems or other complex mechanical-electrical or networked systems to resolve escalations including quality hand-off, live order testing, site acceptance testing, operational readiness testing, monitoring system performance, etc.
1+ years' experience with business intelligence and data visualization and reporting tools (e.g. Tableau).
Preferred Qualifications
Practical understanding of network fundamentals (DNS, DHCP, TCP/IP, routing, switching, HTTP)
Experience in a role with a minimum 50% travel
Ability to demonstrate past use of data to drive decision making processes
Familiarity with LEAN or Six Sigma. Certifications are a plus
Ability to take independent initiative when presented with a business need
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $94,000/year in our lowest geographic market up to $207,900/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.