Delegation Oversight Account Manager II - REMOTE
Posted today
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Job Description
Delegation Oversight Account Manager II - REMOTE at Scout Exchange summary:
The Delegation Oversight Account Manager II serves as the primary liaison between L.A. Care and its delegate provider organizations, managing up to four accounts to ensure delegate performance compliance. This role involves data collection, audit facilitation, communication management, and coordinating with internal business units to streamline information flow and performance improvements. The position emphasizes relationship management, regulatory compliance, and consistent communication to maintain and enhance delegate performance.
Delegation Oversight Account Manager IIRemote - Los Angeles, CA
Position will mainly be remote Ideally someone local to Los Angeles in case there is an onsite meeting in HQ
The Delegation Oversight Account Manager II will serve as the single point of contact between L.A. Care and its contracted entities as it relates to delegate performance. The Account & Communications Manager II will be assigned up to four delegate accounts and will be responsible for facilitating the collection of performance related data, follow up on outstanding data, facilitating annual audit processes, triaging notices of non-compliance, and executing the internal and delegate communications strategy. Assigned accounts include large provider organizations (i.e. PPGs, Specialty Health Plans, etc.) or partnering health plans. The Account & Communications Manager II is responsible maintaining the relationship between L.A. Care and its delegates in relation to performance and will streamline all communications from business units to delegates. It will maintain a repository of communications to ensure consistency and will triage delegate communications is it relates to performance metrics and standards. The Account & Communications Manager II will regularly meet and coordinate with internal business units to ensure accuracy in communications and warm transfer of information.
Duties
- Executes a single point of contact communication and account management strategy for all delegates as it relates to performance. Serves as a communication link between assigned accounts and LAC.
- Completes regularly scheduled meetings (site visits, or conference calls) with all accounts. Translate information exchange, ideas, requests and other inquiries into actionable items for improved relationship management and enhanced performance.
- Responsible for the project management and facilitation and collection of monitoring, reporting, and audit activities and will liaise with business units and auditors in the coordination of each activity.
- Serves as the conduit through which all communications flow between business units and their counterparts at delegated entities. Conduct internal monthly meetings with stakeholders reviewing delegate performance.
- Implements communication protocols to ensure all delegates are consistently and uniformly informed of L.A. Care's expectations and their performance. Delivers accurate, timely, and appropriate information to their assigned accounts and maintain a repository of all communications.
- Communicates to delegates will include but not be limited to: 1. Data submissions, 2. Monitoring results, 3. Audit Results, 4. Remediation Efforts, 5. CAP Statuses, 6. Sanctions decisions, 7. Delegate responses and updates.
- Drafts and sends monthly delegate newsletters for performance information impacting all delegates and celebrating high performing delegates.
- Maintains an understanding of LACs reports and metrics to evaluate the performance of assigned providers and/or provider organizations and uses the data to develop and implement methods to improve relationships with all providers. Assists in all corrective actions required, up to and including termination, following LAC policies and procedures, and applicable contractual and regulatory requirements.
- Performs other duties as assigned.
Keywords:
delegate performance management, account management, audit facilitation, healthcare communication, performance monitoring, provider relations, compliance oversight, data collection, stakeholder coordination, corrective action
Wireless Retail Sales Associate
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
SRL213 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 11,232 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Bilingual Retail Sales Associate
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
- Bilingual – Spanish
SRL104 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 7,300 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Retail Sales Associate
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
SRL213 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 11,232 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Retail Sales Consultant
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our diverse portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
SRL213 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 11,232 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Retail Sales Specialist - Part-Time (Bilingual Spanish)
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
- Bilingual – Spanish
SRL104 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 7,300 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Retail Sales Specialist - Part-Time (Bilingual Armenian)
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
- Bilingual – Armenian
SRL104 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 7,300 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
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Bilingual Retail Sales Representative
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
- Bilingual – Spanish
SRL104 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 7,300 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Retail Customer Sales Specialist (Bilingual)
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
- Bilingual – Spanish
SRL104 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 7,300 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Bilingual Retail Sales Associate
Posted today
Job Viewed
Job Description
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Part Time Retail Sales Specialists Enjoy Most About the Role
- Enhancing the customer experience while meeting sales, service, and operational goals.
- Identifying sales opportunities and creating ideal customer experiences through product support and education.
- Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
- Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
- Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
- This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
- High School Diploma or equivalent.
Skills & Abilities
- Proficiency in cash handling and accurate payment transactions.
- High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
- Basic math skills.
- Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
- Familiarity with goal- and incentive-based work environments.
- Strong performance in a fast-paced team environment.
- Effective communication with employees and customers in person, on the phone and in writing.
- Highly effective interpersonal skills for building partnerships across the organization.
- Self-motivated, competitive spirit with a desire to exceed sales goals.
- Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
- Knowledge of the latest technology and devices.
- 1-5 years of sales/customer service experience.
- 1-3 years of telecommunications/wireless experience.
- Bilingual – Spanish
SRL104 2025
Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $9.52 . The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at 7,300 .
Get to Know Us Charter Communications is known by our Spectrum products and services, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Business and Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.