10 Senior Management Roles jobs in Schertz

Our client, a prominent conglomerate with diverse business interests headquartered in **San Antonio, Texas**, is seeking an experienced and visionary Director of Strategic Planning. This senior leadership position is responsible for developing and executing the company's long-term strategic vision, driving growth initiatives, and enhancing overall organizational performance. The ideal candidate will possess exceptional analytical skills, a strong understanding of market dynamics, and a proven ability to translate complex business challenges into actionable strategies.

Responsibilities:

• Lead the development and refinement of the company's overall strategic plan, ensuring alignment with market opportunities and organizational capabilities.
• Conduct in-depth market research, competitive analysis, and industry trend assessments to identify growth opportunities and potential threats.
• Develop financial models and business cases to support strategic initiatives and investment decisions.
• Collaborate with executive leadership and department heads to translate strategic objectives into tactical plans and measurable KPIs.
• Drive the execution of strategic initiatives, monitor progress, and implement adjustments as needed.
• Facilitate strategic planning workshops and cross-functional team meetings.
• Identify potential mergers, acquisitions, partnerships, and divestitures that align with the company's strategic goals.
• Prepare comprehensive reports and presentations for the Board of Directors and executive management.
• Foster a culture of strategic thinking and innovation throughout the organization.
• Stay current with best practices in corporate strategy, innovation, and organizational design.

Qualifications:

• MBA or Master's degree in Business Administration, Finance, Economics, or a related field.
• Minimum of 10 years of experience in corporate strategy, management consulting, business development, or a related field, with at least 3 years in a leadership role.
• Demonstrated success in developing and implementing complex corporate strategies.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Strong financial acumen and experience with financial modeling.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence stakeholders at all levels.
• Proven ability to lead and manage cross-functional teams.
• Experience in market analysis, competitive intelligence, and strategic planning frameworks.
• Proficiency in data analysis tools and presentation software.
• Must be authorized to work in the US.

This is a high-impact role offering a competitive salary, executive-level benefits, and the opportunity to shape the future of a successful organization in **San Antonio, Texas**.

Our client is a diversified conglomerate seeking a highly strategic and results-oriented Vice President of Strategic Planning. This senior leadership role will be based in San Antonio, Texas, US , with a flexible hybrid work arrangement. You will be responsible for developing and driving the long-term strategic vision and direction for the organization. Key responsibilities include conducting in-depth market analysis, identifying growth opportunities and potential threats, developing comprehensive business strategies, and overseeing the execution and monitoring of strategic initiatives across various business units. You will collaborate closely with the executive leadership team and board of directors to shape corporate strategy, facilitate strategic planning processes, and ensure alignment of resources with strategic priorities. The ideal candidate will possess a Master's degree in Business Administration (MBA) or a related field, with a minimum of 10 years of progressive experience in strategic planning, corporate development, or management consulting, preferably within large, complex organizations. Proven experience in developing and implementing successful corporate strategies, conducting financial modeling, and leading cross-functional teams is essential. Exceptional analytical, problem-solving, and communication skills are required, with the ability to present complex information persuasively to senior stakeholders. This leadership position offers a highly competitive compensation package, including salary, bonus, and equity, along with the opportunity to shape the future of a prominent organization. This role requires regular in-office presence for collaborative meetings and strategic sessions, with flexibility for remote work on other days.

Our client is seeking a highly strategic and results-oriented Director of Strategic Planning & Operations to lead their fully remote management team. This executive role is responsible for driving the development and execution of the company's long-term strategic initiatives and optimizing operational efficiency across the organization. You will work closely with senior leadership to identify growth opportunities, streamline processes, and ensure alignment between strategic goals and operational realities.

Key Responsibilities:

• Lead the formulation and implementation of the company's strategic plan, translating vision into actionable objectives and roadmaps.
• Analyze market trends, competitive landscapes, and internal capabilities to identify strategic priorities and opportunities.
• Oversee the development and execution of key operational initiatives to improve efficiency, productivity, and cost-effectiveness.
• Develop and track key performance indicators (KPIs) to measure progress against strategic goals and operational targets.
• Drive cross-functional collaboration and communication to ensure buy-in and successful execution of strategic plans.
• Manage resource allocation and budget planning to support strategic initiatives.
• Identify and assess potential risks and challenges to the strategic plan and develop mitigation strategies.
• Lead change management efforts to foster a culture of continuous improvement and adaptability.
• Conduct performance analysis and provide regular reports to the executive team on strategic progress and operational performance.
• Mentor and develop a high-performing team of strategic planning and operations professionals.

A Master's degree in Business Administration (MBA), Strategy, Finance, or a related field is strongly preferred. Candidates should possess a minimum of 10 years of progressive experience in strategic planning, business operations, or management consulting, with a significant portion in leadership roles. Proven experience in developing and executing complex strategic plans, driving operational improvements, and managing cross-functional projects is essential. Exceptional analytical, problem-solving, and financial modeling skills are required. Strong understanding of various business models and market dynamics is crucial. Excellent communication, presentation, and interpersonal skills are necessary to effectively influence stakeholders at all levels, especially in a remote environment. Demonstrated ability to lead and inspire teams remotely is a key requirement for this role.

Our client, a dynamic and growing organization within the (mention industry sector relevant to San Antonio, e.g., healthcare, technology, aerospace) sector, is seeking a visionary Director of Strategic Planning and Business Development. This role offers a hybrid work arrangement, enabling strategic collaboration both remotely and in-office. You will be responsible for shaping the company's future by identifying new market opportunities, developing strategic growth initiatives, and driving key business development partnerships. Your core duties will include conducting market research and competitive analysis, formulating long-term strategic plans, evaluating potential mergers, acquisitions, and joint ventures, and developing compelling business cases. You will work closely with senior leadership across all departments to ensure strategic alignment and successful execution of growth strategies. The ideal candidate will possess a strong understanding of business strategy, financial modeling, market analysis, and deal structuring. Exceptional leadership, negotiation, and communication skills are essential, along with the ability to influence stakeholders at all levels. A Master's degree in Business Administration (MBA), Finance, or a related field is required. A minimum of 10 years of progressive experience in strategic planning, corporate development, or management consulting, with a proven track record of driving significant business growth and successful M&A transactions, is essential. Experience within the (mention industry sector relevant to San Antonio) is highly preferred. You will be instrumental in guiding the organization's trajectory and securing its competitive advantage in the **San Antonio, Texas, US** market and beyond.

**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
As the **Strategic Workforce Planning Senior Consultant,** you will lead the development and execution of association-wide, forward-looking talent strategies that directly enable USAA's business objectives. You will champion a data-driven, capability-focused approach to ensure the organization has the right talent, skills, timing, location, and cost to meet its long-term goals. This role will connect talent, workplace, and technology, and build strong partnerships across HR, IT, Finance, and business leadership influencing strategic workforce planning capabilities across the association.
We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in one of the following locations: San Antonio, TX, Plano, TX, Phoenix, AZ, Colorado Springs, CO, Charlotte, NC, Chesapeake, VA or Tampa, FL.
Relocation assistance is available for this position.
**The Work Ahead**
+ **Strategic Workforce Planning & Business Alignment.** Design and implement near- and long-term workforce strategies aligned with association goals and transformation initiatives. Develop integrated workforce plans that articulate strategic, tactical, and financial goals, dependencies, and scenarios.
+ **Workforce Analytics & Data-Driven Decision Making.** Leverage advanced analytics and predictive modeling to identify emerging workforce trends and risks. Translate complex data into actionable insights for senior leadership, enabling proactive talent decisions.
+ **Workforce Optimization & Technology Integration.** Build blended staffing models that incorporate human, AI, and automated resources to meet evolving workload demands. Partner with IT and operations to align workforce capabilities with digital transformation initiatives.
+ **Cross-Functional Collaboration & Influence.** Collaborate with HR, Technology, Finance, Operations, and other key stakeholders to align workforce planning with association strategy. Serve as a strategic advisor to senior leaders, influencing decisions through data and workforce insights.
+ **Integration & Risk Mitigation.** Integrate workforce planning with association functions including HR, CFO, CRE, Risk, and Association Planning and drive adoption of practices and process. Ensure planning processes operate within established risk, compliance, and performance thresholds.
+ **Consultation & Co-Creation** **.** Act as an internal consultant to business leaders, co-creating workforce strategies that support business growth and agility.Facilitate strategic planning workshops and capability assessments.
+ **Capability Development** **.** Build organizational workforce planning capability by training HRBPs and business leaders on tools, frameworks, and best practices.Promote a culture of proactive talent planning and continuous improvement.
**What** **you'll** **do:**
+ Creates and implements strategic workforce plans that are fully integrated with business objectives, ensuring clear communication of strategic, tactical, and financial goals, dependencies, and potential risks.
+ Leverages analytics and predictive modeling to forecast future workforce needs, skill gaps, and potential talent shortages, creating real-time dashboards and reports.
+ Identifies and analyzes emerging trends in the labor market, technology, and industry to anticipate their impact on the organization's workforce, communicating actionable insights to senior leaders.
+ Develops blended staffing models that effectively blend human, AI, and automated resources to maximize efficiency, reduce costs, and improve employee engagement, piloting and implementing new models as needed.
+ Builds and maintains strong relationships with key stakeholders across HR, Technology, Finance, and Operations, actively participating in strategic planning discussions and providing expert guidance.
+ Translates data and analysis into compelling narratives that influence decision-making at all levels, providing proactive support and guidance to HR business partners and other stakeholders.
+ Collaborates with HR, Finance, CREWs, Risk, and other association functions to ensure that strategic workforce plans are aligned with their strategies and goals.
+ Develops and maintains processes to monitor strategic workforce plan performance against metrics, ensuring compliance with laws, regulations, and company policies.
+ Acts as an internal consultant to business leaders, co-creating tailored workforce strategies to support business growth and agility, and facilitating strategic planning workshops.
+ Serves as a mentor and coach to HR business partners and other stakeholders, sharing expertise in strategic workforce planning and promoting a culture of proactive talent planning.
+ Identifies and shares best practices in strategic workforce planning, encouraging the adoption of innovative approaches and techniques throughout the organization.
+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.
**What you have:**
+ Bachelor's degree in Finance, Business or Human Resources or related discipline; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
+ 6 or more years of relevant Workforce Planning & Forecasting or HR Metrics experience or 2+ years relevant workforce planning, forecasting, of HR metrics experience and 4+ years business support analytics experience in financial services.
+ Experience developing long range (1 year +) workforce planning and forecasts.
+ Strong acumen to identify future talent/skill needs based on business strategy.
+ Highly proficient critical thinking, analysis, business planning, communication and forecasting skills.
**What sets you apart:**
+ Experience in insurance and/or banking sectors.
+ Familiarity with call center and sales workforce dynamics.
+ Knowledge of workforce planning technologies and platforms (e.g., Workday, SAP, Oracle).
+ Experience with design thinking and agile methodologies.
+ Expertise in integrating human and AI resource planning.
+ Experience bringing and implementing strategic workforce planning best practices
**Compensation range:** The salary range for this position is: $93,770- $179,240 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for** **this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.)**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection ( here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Director, Strategic Partnerships & Planning**
This role reports into an executive leader at Anywhere Integrated Services. Our team is focused on designing and building out Anywhere's new business line under a new brand, Upward Title & Closing. This business line will consist of joint ventures between Anywhere Integrated Services' wholly owned title and closing companies and participating Anywhere Brands real estate affiliates.
This role will be responsible for supporting Upward's go to market roadmap; and leading the collaboration with partners and leadership to build a high-impact business plan for each new company. We are looking for a passionate and experienced strategist who will help to own both external partnerships and financial modeling for our suite of companies.
Successful individuals in this role can plan on earning a competitive base salary and variable compensation.
**Key Responsibilities:**
- Partner Management - Support ownerships of broker-owner relationships, input, and questions from Anywhere franchisees during the 3-6 month implementation phase. Own relationships with partners post-launch and develop a programmatic approach for ongoing partner success.
- Company Financial Planning: Support the build of high-impact roadmap and viable joint venture entities, including: identifying viable geographies for additional affiliate outreach, working with finance to build pro-formas, and collaborating with internal stakeholders and external partners on office footprint, staffing, and implementation decisions
- Leadership & Communications - Serve a key communicator and program owner during the 3-5 month implementation phase. Set a precedent for thoughtful listening and iteration. Ensure launch progress and key decisions are clearly and enthusiastically communicated to internal stakeholders, including leaders in operations, legal, finance, marketing, and Anywhere brand partners.
- Thoughtful Implementation - Collaborate with internal teams to own and iterate on the workplan and ensure all launch processes are efficient and impact-oriented. Think outside the box on how things should (or could) be done.
**Minimum Requirements:**
- 5+ years of experience in strategic or partnership management functions; no real estate or industry experience required.
- Experience in working closely with external partners (clients, partners, etc) to build and communicate business strategies and plans. Expertise in pitching a plus.
- High degree of confidence working with financial models and partnering with finance stakeholders
- Expert in program management and ownership, including data-driven iteration on the value proposition, processes, and communications of a complex program/offering.
- Proven experience in leadership level communications and presentations; experience in managing external partners a plus.
- Stellar communication and presentation skills
- Superb time management skills and a strong sense of ownership for outcomes
- Ability to work independently, including analyzing and proposing changes in strategy, tools, and structure
- Diverse candidates, thinking, and backgrounds encouraged!
**Anywhere is proud to offer a comprehensive benefits package to our employees including:**
+ Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
+ 401(k) savings plan with company match
+ Paid Time Off to Include Holidays, Vacation Time, and Sick Time
+ Paid Family & Paternity Leave
+ Life Insurance
+ Business Travel Accident Insurance
+ All employees receive access to LinkedIn Learning
+ Tuition reimbursement for approved programs
+ Employee Referral Program
+ Adoption Assistance Program
+ Employee Assistance Program
+ Health and Wellness Program and Incentives
+ Employee Discounts
+ Employee Resource Groups
Anywhere Integrated Services is a driving force in the title and settlement services industry. Anywhere Integrated Services is national in scope, but each of its companies are locally staffed, with a wealth of experience in settlement services. We operate in 49 states as well as the District of Columbia, and provide closing services in all 50. Anywhere Integrated Services is a subsidiary of Anywhere Real Estate. Anywhere Real Estate is a publicly traded company and a global provider of real estate services. It franchises and owns several of the industry's leading real estate brands and brokerages.
Anywhere Integrated Services' Family of Companies operate more than 40 distinct company and brand names throughout the United States such as Title One (ID), Sunbelt Title (FL), Equity Title (CA), Texas American Title Company (TX), Market Street Settlement Group (NH/ME), Mid-Atlantic Settlement (MD), Burnet Title (MN / IL / WI) and U.S. Title (MO).
Anywhere Real Estate Inc. (   **(NYSE: HOUS) is moving real estate to what's next.** Home to some of the most recognized brands in real estate Better Homes and Gardens® Real Estate ( , Century 21® ( , Coldwell Banker® ( , Coldwell Banker Commercial® ( , Corcoran® ( , ERA® ( , and Sotheby's International Realty® ( , we fulfill our purpose to empower everyone's next move through our leading integrated services, which include franchise, brokerage, relocation, and title and settlement businesses, as well as mortgage and title insurance underwriter minority owned joint ventures. Anywhere supports nearly 1 million home sale transactions annually and our portfolio of industry-leading brands turns houses into homes in more than 118 countries and territories across the world.
**At Anywhere, we are empowering everyone's next move - your career included.** What differentiates us is our scale, expertise, network, and unique business model that positions us as a trusted advisor throughout every stage of the real estate transaction. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value our people-first culture,** which thrives on empowerment, innovation, and cross-company collaboration as we keep moving the world forward, together. Read more about our company culture and values in our annual Impact Report ( .
We are proud of our award-winning culture and are consistently recognized as an employer of choice by various organizations including:
+ Great Place to Work
+ Forbes World's Best Employers
+ Newsweek World's Most Trustworthy Companies
+ Ethisphere World's Most Ethical Companies
EEO Statement: EOE including disability/veteran

Our client, a dynamic leader in innovative culinary solutions, is seeking a highly experienced and visionary Executive Chef to lead their remote catering operations. This is a unique opportunity to shape culinary experiences from the ground up, managing a distributed team of culinary professionals and ensuring unparalleled quality and consistency across all events and services. As a remote-first role, you will leverage cutting-edge communication tools and strategic planning to oversee menu development, food safety protocols, inventory management, and client relations, all while working from the comfort of your home office. The ideal candidate will possess a deep understanding of diverse cuisines, exceptional leadership skills, and a proven track record in high-volume catering environments. You will be responsible for creating seasonal menus, sourcing premium ingredients, and implementing cost-effective solutions without compromising on taste or presentation. This role demands a proactive approach to problem-solving, an ability to inspire and mentor a remote team, and a passion for delivering extraordinary gastronomic experiences. You will collaborate closely with sales and marketing teams to identify new business opportunities and develop tailored catering packages for a discerning clientele. The ability to manage budgets, negotiate with suppliers, and maintain strict adherence to health and safety regulations is paramount. If you are a culinary innovator with a strategic mindset and a desire to redefine remote catering excellence, we encourage you to apply.

Responsibilities:

• Develop and execute innovative, high-quality menus for diverse catering events, catering to various dietary needs and preferences.
• Manage and mentor a remote team of chefs, cooks, and kitchen staff, fostering a collaborative and high-performance culture.
• Oversee all aspects of food preparation, production, and presentation, ensuring consistency and adherence to brand standards.
• Implement and enforce stringent food safety and sanitation standards, ensuring compliance with all local and federal regulations.
• Manage inventory, procurement of ingredients, and supplier relationships to optimize costs and quality.
• Collaborate with event planners and clients to understand their needs and deliver exceptional culinary experiences.
• Develop and manage operational budgets, tracking expenses and identifying areas for cost savings.
• Utilize technology and communication platforms effectively to manage remote operations and team performance.
• Stay abreast of industry trends, culinary innovations, and best practices in catering and food service management.
• Contribute to strategic planning and business development initiatives for the catering division.

Qualifications:

• Culinary degree from an accredited institution or equivalent professional experience.
• Minimum of 7 years of progressive experience in high-volume catering or fine dining, with at least 3 years in a leadership role.
• Proven ability to manage remote teams and operations effectively.
• Expertise in menu planning, food costing, and inventory management.
• Strong knowledge of food safety regulations (e.g., ServSafe certification).
• Excellent communication, interpersonal, and leadership skills.
• Proficiency in using virtual collaboration tools and technology.
• Creative flair and passion for developing unique culinary experiences.
• Ability to work independently and manage time effectively in a remote setting.

This is a challenging yet rewarding opportunity for a seasoned culinary professional seeking to make a significant impact in the remote catering industry. Join us in shaping the future of culinary experiences, serving clients across the nation from your home base in San Antonio, Texas, US .

**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
USAA is seeking an **IT/Info Security Risk Management & Governance** for Executive team.
This Executive should have expertise in **SSDLC Risk - 2LOD (Cyber, Tech & Risk)** .
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: **Charlotte, NC** , San Antonio, TX, Tampa, FL with a preference for **Charlotte** .
**_*** Relocation assistance is available for this position ***_**
The successful candidate will serve as a key advisor responsible for recognizing and reporting IT and IS strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT and IS and leads all aspects of the delivery of those programs across the line of business.
Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to improve the ability to handle risk in an environment built by regulatory change and pioneering, new technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
Additional responsibilities include but are not limited to:
+ Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the **second line risk role.** Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
+ Partners with senior risk executives in leading overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.
+ Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
+ Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
+ Assists in interactions and briefs on domain of responsibility with **regulators from the OCC, FED, FDIC, and CFPB** as well as prepare Board and Senior Management level reports related to IT/IS risk.
+ Builds and leads all aspects of a team of employees for assigned functional area through ongoing execution of recruiting, development, retention, mentor and support, performance management, and managerial activities.
**Minimum Education:**
+ Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
**Minimum Experience:**
+ 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.
+ 4+ years of people leadership experience in building, leading and/or developing high-performing teams.
+ Industry certification(s) in Information Security (e.g., **CISSP** , CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., **CRISC** ) or Physical Security (e.g., CPP).
+ Proven experience working with and applying Risk, Security or Audit frameworks ( **FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16** ).
+ Knowledge of applicable laws, rules, and regulations applicable to financial institutions.
+ Experience making data-driven decisions.
+ Experience working with external agencies and regulators.
+ Broad knowledge of information technology systems and general system development principles.
**What sets you apart:**
+ 7+ years of risk management, regulatory or operations experience in a functional area such as **insurance, banking, or financial services.**
+ 10+ years experience focused on **Information Security, Data, Risk Management** , evaluating the design and development of software.
+ 3+ years experience with **artificial intelligence (AI)** and machine learning principles, including responsible AI use case evaluations and deployment.
+ 10+ years hands-on experience integrating security throughout the **Software Development Lifecycle (SDLC)** , including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.
+ Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.
**Compensation range:** The salary range for this position is: $169,880.00 - $305,780.00 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection ( here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.

**Why USAA?**
At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.
Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful.
**The Opportunity**
USAA is seeking an **IT/Info Security Risk Management & Governance Executive** who needs to have expertise in **Risk Oversight - Second Line of Defense** . This role sits within the Chief Risk Office for Technology.
We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: **Charlotte, NC** , San Antonio, TX, Tampa, FL with a preference for **Charlotte** .
**_*** Relocation assistance is available to Charlotte for this position ***_**
The successful candidate will serve as a key advisor responsible for recognizing and reporting Information Technology (IT) and Information Security (IS) strategic and aggregate risks across the business while advancing the Enterprise Risk Management function for aggregation, quantification, and qualification of risks. Sets direction for risk management programs within IT/IS and leads all aspects of the delivery of those programs across the line of business.
Provide risk management and governance leadership, operational direction and operational oversight of Information Security, Business Continuity, Data Center Security, AI and Corporate Investigations domains and establish a best-in-class Risk Management framework for the Enterprise Security Group (ESG) to ensure comprehensive oversight and management of risks across the full risk taxonomy. Ensures risks align within appetite tolerances and strategic goals, product plans, forecasts, and adjusts to variances.
Responsible for the aggregation and reporting of risks to senior leadership and effectively assessing and influencing business decisions and direction. Contributes to the long-term strategy of how risk systems should be adapted and integrated to maximize the ability to manage risk in an environment shaped by regulatory change and disruptive, emerging technologies. Ensures effective and appropriate policies, procedures, and controls are in place supporting all risk processes, systems, strategies, and implementations.
Additional responsibilities include but are not limited to:
+ Establishes trust and rapport with senior business leaders across the enterprise to sustain oversight of the **second line risk role.** Actively engages line of business leaders to ensure all risks are appropriately addressed consistent with policy and the Risk Appetite.
+ Partners with senior risk executives in managing overall risk appetite to include the identification and definition of key methods, metrics, and limits. Influences and sets strategy for advancement of the risk management framework.
+ Partners across Risk Management, Finance, and the business while effectively challenging variances to plan and strategies to mitigate. Provides advice to other key business partners and drive key decisions assessing risk and reward through effective challenge.
+ Liaises with Compliance and CLO on legal & regulatory considerations that impact business operations and product offerings in accordance with federal and state regulations. Influences sound governance structure for oversight of risks and business operations and interacts & engages with all product & channel leaders on complex, multi-product processes and procedures while factoring in all legal & regulatory requirements.
+ Assists in interactions and briefs on domain of responsibility with **regulators from the OCC, FED, FDIC, and CFPB** as well as prepare Board and Senior Management level reports related to IT/IS risk.
+ Builds and oversees a team of employees (~5 direct reports / 20-30 team size to start) for assigned functional area through ongoing execution of recruiting, development, retention, coaching and support, performance management, and managerial activities.
**Minimum Education:**
+ Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.
**Minimum Experience:**
+ 10+ years of risk management, regulatory or operations experience in a functional area such as insurance, banking, or financial services with 5+ years of this experience focused on Information Security, Business Continuity, Physical Security or Corporate Investigations.
+ 4+ years of people leadership experience in building, managing and/or developing high-performing teams.
+ Industry certification(s) in Information Security (e.g., **CISSP** , CISM) or Business Continuity (e.g., ABCP, CBCP) or Risk Management (e.g., **CRISC** ) or Physical Security (e.g., CPP).
+ Demonstrated experience working with and applying Risk, Security or Audit frameworks ( **FFIEC, COBIT, COSO, ISO 27001/2, NIST 800-53, SSAE16** ).
+ Knowledge of applicable laws, rules, and regulations applicable to financial institutions.
+ Experience making data-driven decisions.
+ Experience working with external agencies and regulators.
+ Broad knowledge of information technology systems and general system development principles.
**What sets you apart:**
+ 7+ years of risk management, regulatory or operations experience in a functional area such as **insurance, banking, or financial services.**
+ 10+ years experience focused on **Information Security, Data, Risk Management** , evaluating the design and development of software.
+ 3+ years experience with **artificial intelligence (AI)** and machine learning principles, including responsible AI use case evaluations and deployment.
+ 10+ years hands-on experience integrating security throughout the **Software Development Lifecycle (SDLC)** , including component analysis, static and dynamic scanning (SAST/DAST), penetration testing, and comprehensive application security testing across build, deploy, and maintenance phases.
+ Proven ability to develop high-impact materials and deliver concise, insight-driven presentations to executive leadership, translating complex concepts into actionable recommendations that influence strategic decision-making.
**Compensation range:** The salary range for this position is: $169,880.00 - $305,780.00 **.**
**USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.).**
**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position.
Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.
The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.
Long Term Incentive Plan: Cash payment for Executive level roles only, representing a cash payment which is both time and performance based.
**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.
For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.
_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._
_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._
**If you are an existing USAA employee, please use the internal career site in OneSource to apply.**
**Please do not type your first and last name in all caps.**
**_Find your purpose. Join our mission._**
USAA is unlike any other financial services organization. The mission of the association is to facilitate the financial security of its members, associates and their families through provision of a full range of highly competitive financial products and services; in so doing, USAA seeks to be the provider of choice for the military community. We do this by upholding the highest standards and ensuring that our corporate business activities and individual employee conduct reflect good judgment and common sense, and are consistent with our core values of service, loyalty, honesty and integrity.
USAA attributes its long-standing success to its most valuable resource: our 35,000 employees. They are the heart and soul of our member-service culture. When you join us, you'll become part of a thriving community committed to going above for those who have gone beyond: the men and women of the U.S. military, their associates and their families. In order to play a role on our team, you don't have to be connected to the military yourself - you just need to share our passion for serving our more than 13 million members.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.
California applicants, please review our HR CCPA - Notice at Collection ( here.
USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.