31 Server Administrator jobs in Austin

Overview

GovCIO is currently hiring for a Senior Network/Systems Administrator with an active Secret clearance. This position will be located in Sterling, VA and will be a fully remote position.

Responsibilities

Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.

• Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

• Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware.

Provides regular monitoring and analysis regarding short and long-range planning for in-house systems.

• Prepares or ensures that appropriate documentation exists, including operational instructions.

• Writes or modifies basic scripts to resolve performance problems and automate administration tasks.

• Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Qualifications

High School with 9+ years systems administration (or commensurate experience)

Secret Clearance

Company Overview

GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.

But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?

What You Can Expect

Interview & Hiring Process

If you are selected to move forward through the process, here's what you can expect:

• During the Interview Process

• Virtual video interview conducted via video with the hiring manager and/or team

• Camera must be on

• A valid photo ID must be presented during each interview

• During the Hiring Process

• Enhanced Biometrics ID verification screening

• Background check, to include:

• Criminal history (past 7 years)

• Verification of your highest level of education

• Verification of your employment history (past 7 years), based on information provided in your application

Employee Perks

At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:

• Employee Assistance Program (EAP)

• Corporate Discounts

• Learning & Development platform, to include certification preparation content

• Training, Education and Certification Assistance*

• Referral Bonus Program

• Internal Mobility Program

• Pet Insurance

• Flexible Work Environment

*Available to full-time employees

Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.

Posted Pay Range

The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.

Posted Salary Range

USD $94,150.00 - USD $112,500.00 /Yr.

Submit a referral to this job (

Location US-Remote

ID

Category IT Infrastructure & Network Engineering & Operations

Position Type Full-Time

**Overview**
GovCIO is currently hiring for a Senior Network/Systems Administrator with an active Secret clearance. This position will be located in Sterling, VA and will be a fully remote position.
**Responsibilities**
Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
+ Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
+ Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware.
Provides regular monitoring and analysis regarding short and long-range planning for in-house systems.
+ Prepares or ensures that appropriate documentation exists, including operational instructions.
+ Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
+ Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
**Qualifications**
High School with 9+ years systems administration (or commensurate experience)
Secret Clearance
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $94,150.00 - USD $112,500.00 /Yr.
Submit a referral to this job ( _US-Remote_
**ID** _ _
**Category** _IT Infrastructure & Network Engineering & Operations_
**Position Type** _Full-Time_

**Overview**
GovCIO is currently hiring for a Journeyman System Adminstrator with an active Secret clearance. This position will be located in Sterling, VA and El Paso, TX and will be a fully remote position.
**Responsibilities**
Establishes and maintains smooth operation of computer systems (to include operating systems, software and hardware) in networked or stand-alone configurations, maintains system integrity, and upgrades systems and/or servers as required. May create and document new methods supporting network/system operations and implement changes to procedures. Consults with support teams, help desks, customers and other technical staff in the resolution of problems, coordinates and performs operation and/or maintenance activities for networks/servers, identifies recurring problems and recommends steps to reduce the severity or frequency of problems. May plan for the transition of development and/or production environments to new technologies, utilize system software to monitor the performance of system files, manage system data to maintain performance efficiencies and/or study system requirements to determine proper server installation methods and procedures.
+ Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.
+ Plan, coordinate, and implement network/system security measures in order to protect data, software, and hardware.
+ Provides regular monitoring and analysis regarding short and long-range planning for in-house systems.
+ Prepares or ensures that appropriate documentation exists, including operational instructions.
+ Writes or modifies basic scripts to resolve performance problems and automate administration tasks.
+ Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
**Qualifications**
+ High School with 6 - 9 years system administration (or commensurate experience)
+ Active Secret clearance and able to acquire and maintain DEA suitability.
#bluestone
**Company Overview**
GovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.
But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?
**What You Can Expect**
**Interview & Hiring Process**
If you are selected to move forward through the process, here's what you can expect:
+ During the Interview Process
+ Virtual video interview conducted via video with the hiring manager and/or team
+ Camera must be on
+ A valid photo ID must be presented during each interview
+ During the Hiring Process
+ Enhanced Biometrics ID verification screening
+ Background check, to include:
+ Criminal history (past 7 years)
+ Verification of your highest level of education
+ Verification of your employment history (past 7 years), based on information provided in your application
**Employee Perks**
At GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:
+ Employee Assistance Program (EAP)
+ Corporate Discounts
+ Learning & Development platform, to include certification preparation content
+ Training, Education and Certification Assistance*
+ Referral Bonus Program
+ Internal Mobility Program
+ Pet Insurance
+ Flexible Work Environment
*Available to full-time employees
Our employees' unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.
**We are an Equal Opportunity Employer.** All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.
**Posted Pay Range**
The posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an "at-will position" and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.
**Posted Salary Range**
USD $71,150.00 - USD $98,500.00 /Yr.
Submit a referral to this job ( _US-Remote_
**ID** _ _
**Category** _IT Infrastructure & Network Engineering & Operations_
**Position Type** _Full-Time_

Role name: System Administrator
Location: ustin, TX
Job Type: Contract

Role Description:

• Linux and Windows System troubleshooting and configuration.
• Resolve issues calling API and scripts.
• Powershell/Shell scripting
• Capable to using AI GPT for searching and documentation.
• Knowledge of using VMware to manage virtual machines.
• Knowledge of requirements for Physical server provisioning.
• Knowledge of ESXi and K8 server provisioning.
• Knowledge of NAS and SAN configurations.
• Experience with Release management using Jenkins

Competencies: Operating Systems
Experience (Years): 6-8

**System Administrator**
Today, every organization needs to be digital, powered by data, running in a multi-cloud world, ready to take on anything. Our Consulting team assesses customer's strategic, organizational and business challenges and uses in-depth industry knowledge to offer technical solutions that apply to future business environment and operational objectives to help our Dell Technologies customers gain market share and increase efficiency.
Join us to do the best work of your career and make a profound social impact as a **System Administrator** on our **Professional Services** **Consulting** Team in specific locations in the **Las Vegas, Nevada; Yuma, Arizona; Fort Worth, Texas; and Edwards, California.** Team member will perform work at a Dell Federal Department of Defense Customer location. Working at direction of Department of Defense customer, team member will provide technical support and coordinate task and schedule for system integration work.
**What you'll achieve**
As a **System Administrator,** you'll be responsible for the setup, configuration, maintenance, and security of computing systems used in test environments-particularly those handling classified, sensitive, or real-time mission data. You'll leverage in-depth industry knowledge of the business environment and technical solutions to provide technical and consultative guidance and help the customer increase their operational efficiencies. You'll provide technical and consultative leadership for Consulting technical solutions opportunities on a range of complex engagements, focused on an industry or service offering. Requires an in-depth understanding of an organization's business, industry requirements and systems.
**You will:**
+ Understand the customer's strategic, organizational and business challenges and offer solutions as they relate to the future business environment and operational objectives
+ Provide expertise on technical architectural design, strategies and plans for future solutions as well as advise on requirements to perform assigned technical implementations
+ Share your experience and support less experienced co-workers through formal training or on-the-job mentoring
+ Work on problems of diverse scope where analysis of information requires evaluation of identifiable factors to assess unusual circumstances and use sophisticated analytical and problem-solving techniques to identify cause
+ Work independently, with work being reviewed at critical points
**Take the first step towards your dream career**
Every Dell Technologies team member brings something unique to the table. Here's what we are looking for with this role:
**Essential Requirements:**
+ US Citizen
+ Possess active Top Secret Department of Defense (DoD) clearance
+ Possess CompTIA Security+ certification
+ Required Technical Skills:
+ Microsoft Windows 10/11 Enterprise - OS Deployment, Virtual Environment Optimization, Firewall
+ Microsoft Windows Server - Deploy in Offline/Air-Gapped, Enterprise Automation, App Services
+ Microsoft SQL Server - Install in Offline/Air-Gapped, DB Mgmt, ODBC, Automation
+ Microsoft Active Directory - Deploy/Manage/Troubleshoot, DS, DNS, DFS, DHCP, GPO
+ Microsoft PowerShell - Create/Modify/Execute, PowerCLI integrations
+ Microsoft MDT / WDS / WSUS
+ Microsoft ECM/SCCM - Patch Management
+ Red Hat Enterprise Linux - Install/Configure/Maintain, Bash, Ansible, Repos, SSH
+ DISA ACAS - Deploy/Configure/Manager TenableSC, Nessus, NNM
+ DISA STIG - Hardening Experience, SCAP, STIG Viewer, Evaluate-STIG
+ VMware vSphere - Install/Troubleshoot/Maintain, Horizon/VDI, DVS, vSAN, Automation
+ On-hands experience with Dell Hardware - PowerEdge, PowerScale/Isilon, PowerStore, PowerSwitch/OS10, Unity, VxRail
**Desirable Requirements:**
+ Typically requires 5+ years of related experience in a professional role with a Bachelor's degree
+ Strong trouble-shooting skills and adept verbal and written skills and demonstrated ability to document processes for the customer
**Compensation**
Dell is committed to fair and equitable compensation practices. The salary range for this position is $104,550 - $135,300.
**Benefits and Perks of working at Dell Technologies**
Your life. Your health. Supported by your benefits. You can explore the overall benefits experience that awaits you as a Dell Technologies team member - right now at MyWellatDell.com.
**Who we are**
We believe that each of us has the power to make an impact. That's why we put our team members at the center of everything we do. If you're looking for an opportunity to grow your career with some of the best minds and most advanced tech in the industry, we're looking for you.
Dell Technologies is a unique family of businesses that helps individuals and organizations transform how they work, live and play. Join us to build a future that works for everyone because Progress Takes All of Us.
Dell Technologies is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. Read the full Equal Employment Opportunity Policy here ( .
**Job ID:** R

Overview

Are you a Senior Systems Administrator who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

Responsibilities

The Senior System Administrator/Site Reliability Engineer (SRE)in the VA's Enterprise Cloud is responsible for ensuring the resilience, performance, reliability, and compliance of mission-critical cloud services that support Veterans and VA stakeholders. This role bridges software engineering, systems engineering, and operations to deliver highly available, secure, and efficient cloud-based platforms aligned with VA's modernization strategy and federal compliance mandates, with a focus on reliability, performance, scalability, and automation. Though day-to-day tasks vary, depending on the various organizations and their systems, generally this role's daily work cadence follows these categories:

• Proactively monitor system health, availability, and performance using observability tools (e.g., Prometheus, Grafana, Datadog, Splunk).
• Respond to alerts and incidents, triage issues, and perform root cause analysis (RCA).
• Lead on-call rotations to ensure 24/7 uptime and quick recovery from outages.
• Document incident reports and contribute to postmortems to prevent recurrence.
• Automate manual operational tasks such as deployments, scaling, and configuration using tools like Ansible, Terraform, or Puppet.
• Manage infrastructure as code (IaC) to ensure consistency across environments.
• Optimize CI/CD pipelines for reliable and repeatable software delivery.
• Build self-healing systems to minimize downtime.
• Conduct load and stress testing to validate system performance under peak demand.
• Establish and enforce Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Service Level Agreements (SLAs).
• Identify and reduce sources of latency, bottlenecks, and single points of failure.
• Work with development teams to design reliability, scalability, and fault tolerance into customer servers.
• Patch operating systems, containers, and dependencies to address vulnerabilities.
• Ensure compliance with organizational and regulatory requirements.
• Implement access controls, secrets management, and least privileged principles.
• Monitor resource utilization (CPU, memory, storage, network) to anticipate scaling needs.
• Plan for growth by forecasting demand and preparing infrastructure accordingly.
• Optimize cloud costs by rightsizing instances, using autoscaling, and leveraging reserved/spot instances.
• Partner with software engineers to embed reliability practices into development.
• Mentor teams on best practices for observability, automation, and incident handling.
• Participate in blameless postmortems and contribute to knowledge-sharing sessions.
• Continuously evaluate new tools and technologies to improve system reliability.
• Design, monitor, and maintain Customer Servers to meet VA's 99.9%+ uptime and SLA requirements across multi-cloud and hybrid environments.
• Implement fault-tolerant and self-healing architectures leveraging automation.
• Develop and manage observability frameworks (logging, metrics, tracing) to detect, respond to, and remediate incidents quickly.
• Lead blameless postmortems and drive corrective actions to strengthen VAEC resilience.
• Engineer scalable automation pipelines for provisioning, patching, and compliance (e.g., Ansible, Terraform, Puppet, GitHub Actions).
• Reduce manual effort through self-service tools for operations teams.
• Monitor and optimize application and infrastructure performance to meet demand from VA Medical Centers, Enterprise Data Warehouses, and end users.
• Ensure latency, throughput, and resource utilization align with mission needs.
• Integrate VA 6500, NIST 800-53, FedRAMP, and Zero Trust requirements into daily operations.
• Partner with cybersecurity teams to enforce continuous ATO (cATO) practices and vulnerability remediation.
• Collaborate with Release Management, Engineering, and Operations teams to improve change management, deployment pipelines, and reliability practices.
• Drive the adoption of SRE principles (error budgets, SLIs, SLOs, SLAs) into VA's IT Service Management (ITSM) processes.
• Operate across VA's Enterprise Cloud (VAEC), on-premises data centers, and hybrid platforms, ensuring seamless integration and interoperability.
• Support workloads across AWS GovCloud, Microsoft Azure Government, and Oracle Cloud Infrastructure (OCI) where applicable.
• Mission Assurance: Continuous availability of systems supporting Veterans' health, benefits, and administrative services.
• Operational Efficiency: Automated and standardized cloud operations reduce manual risk and speed delivery.
• Compliance Assurance: Alignment with VA 6500, NIST, and federal mandates, minimizing audit risks.
• Veteran-Centered Reliability: Ensure services that Veterans depend on are consistently reliable, secure, and performant.

Qualifications

• 5 years of experience in Site Reliability Engineering, DevOps, or Systems Engineering
• Strong experience with Linux/Unix systems administration and troubleshooting
• Proficient with cloud platforms (AWS and/or Azure), especially in deploying
• Production workloads
• Deep understanding of monitoring, metrics, alerting, and observability
• Proficient in designing, implementing, and managing automation solutions using Ansible
• Experience with CI/CD tools (e.g., GitHub Actions, Jenkins, GitLab CI, Azure DevOps)
• Hands-on with containers and orchestration (Docker, Kubernetes, EKS, AKS)
• Familiarity with networking concepts (TCP/IP, DNS, TLS, VPCs, load balancing)
• Solid understanding of software development lifecycle (SDLC) and Agile methodologies
• Comfortable participating in on-call rotations and handling high-priority incidents

Preferred Qualifications (optional but preferred):

• AWS Certified SysOps Administrator or DevOps Engineer
• Linux Certified: Azure Administrator or DevOps Engineer Expert
• Certified Kubernetes Administrator (CKA)
• Experience in chaos engineering, capacity modeling, or SRE tooling
• Excellent analytical and problem-solving skills
• Ability to work in cross-functional teams and communicate effectively with developers, operations, and leadership
• A strong bias for automation and self-healing systems
• Ownership mindset with a commitment to reliability and continuous improvement

Education:

• Bachelor's degree in computer science, electronics engineering or related technical discipline and 5+ years' work experience
• Eight (8) years of additional relevant experience may be substituted for education (13 years total)

Clearance:

• The ability to pass a Tier 4/HIGH Background Investigation

Location:

• Department of Veteran's Affairs (100% On-site)
• Monday - Friday (8:00 AM - 4:30 PM EST Time)
• Austin Information Technology Center (AITC)

1615 Woodward Street,

Austin, TX 78741

Overview

A highly skilled Senior System Administrator is needed to support the management and maintenance of IT infrastructure. This role involves troubleshooting hardware, software, and networking issues, ensuring optimal performance and security, and executing scheduled maintenance and upgrade activities. The candidate will collaborate with stakeholders, leadership, and engineering teams to design, maintain, and optimize server environments in alignment with customer requirements. This position is up to 50% on-site at the Austin Information Technology Center in Austin, Texas, United States. Core working hours are 8:00 AM to 4:00 PM CST.

Responsibilities

• Proactively monitor system performance, diagnose issues, and implement innovative solutions to enhance reliability and security.

• Ensure rigorous security compliance by overseeing access controls, backups, and firewall management.

• Lead the administration of network servers and technology tools, driving continuous improvement and scalability.

• Establish and configure user accounts and workstations to support seamless organizational productivity.

• Execute system upgrades, deploying new releases and tools to maintain cutting-edge technology standards.

• Maintain detailed internal documentation of system configurations and policies to ensure clarity, consistency, and operational excellence.

• Prepare and maintain monthly POA&Ms for each Authority to Operate (ATO) package, reflecting the status of monthly vulnerability scans.

• Clearance Required: Ability to obtain and maintain a suitability/public trust clearance.

Qualifications

• Bachelors degree in computer science, information technology, engineering, or a related field with 12+ years of relevant experience (preferably in application support or development), or commensurate experience.

• Proven problem-solving and analytical abilities.

• Excellent communication and collaboration skills.

Preferred Skills and Experience

• Strong interpersonal skills to collaborate with customers and internal cross-functional teams.

• Knowledge of consolidating national clinical and administrative datasets.

• Familiarity with Agile methodologies and project management tools.

• Ability to evaluate and resubmit controls for Authority to Operate validation on an annual basis.

• Understanding of TCP/IP, DNS, DHCP, VPNs, and firewall configurations.

• Familiarity with cloud platforms like AWS or Azure.

• Effective written and oral communication skills.

• Clearance Required: Ability to obtain and maintain a Public Trust.

Hours: 4 PM - 12 AM CT

We're looking for a Systems Administrator to join our team and support clients after business hours. This role bridges Consulting and Engineering, handling escalated service desk issues, proactive monitoring, system maintenance, and smaller projects. While this role is primarily remote in Austin, there will be occasional onsite visits to client locations to ensure evening events and operations run smoothly.

What You'll Do:

• Monitor and respond to system alerts, tickets, and client calls
• Troubleshoot and resolve Tier 2 technical issues, escalating when needed
• Perform server patching, updates, backups, and AD audits
• Support Microsoft 365, Azure/Entra, Exchange, Intune, SharePoint/Teams, and related technologies
• Assist with networking tasks (VPNs, firewalls, VLANs, DNS, SSL certs)
• Contribute to company initiatives and side projects during shifts

What We're Looking For:

• Solid experience with Microsoft 365, Azure/Entra, Active Directory, Intune, Exchange, and server management
• Working knowledge of networking, security, and virtualization (Hyper-V/VMware)
• Strong troubleshooting, documentation, and customer communication skills
• Ability to work independently in an evening schedule

Requirements

• Bachelor's degree or 2-3 years of IT experience
• Minimum 1 year as a network/system administrator, IT manager, or IT consultant
• Prior experience handling multiple customers at an IT consultancy or MSP a big plus
• Knowledge of common business operating systems and applications, including Windows, Windows Server, and Office
• Solid understanding of network technology and related concepts, such as LAN/WAN, TCP/IP, DNS, DHCP, VPN, SMTP, etc
• Strong interpersonal communication skills, both written and verbal
• Ability to interface professionally with customer executives and employees
• Ability to see problems through to resolution and communicate progress and results to customers

Preferred Skills/Knowledge

• Microsoft Exchange
• VMware
• Hyper-V
• Remote Desktop Services
• Windows Server
• SQL Server
• Firewalls (Fortinet, Palo Alto, etc)
• Active Directory
• Group Policy
• Client Operating Systems
• Networking
• Microsoft Azure
• Office 365
• Amazon Web Services (AWS)

Benefits

• Medical, dental, and vision insurance
• Life insurance
• Long-term disability
• Paid vacation
• Paid holidays
• SIMPLE IRA for eligible employees
• Stocked snack bar
• Company-sponsored outings
• Fitness center onsite

Description

Job Summary:

DaBella is looking for a motivated Five9 Administrator to support and enhance our contact center operations. In this hands-on role, you'll work with the Five9 platform to maintain IVRs, queues, SMS/chat, and assist with reporting, troubleshooting, and user support. This is a great opportunity to grow your technical skills and make a direct impact on team performance.

Position Type: In person/On-Site

Schedule: Monday - Friday, 2:30 PM - 9:30 PM, with rotating weekends

Compensation : $80k-$90k Salary

Key Responsibilities:

• Assist with IVR, queue, SMS, and chat configurations in Five9
• Support call routing, agent skills, and campaign setup
• Help provision phone numbers and messaging flows
• Generate reports on performance metrics
• Troubleshoot and resolve user issues per SLAs
• Collaborate with teams to improve system usability
• Document processes and create user guides
• Begin learning Salesforce system integrations

Requirements:

• 6 months-2 years experience in a call center environment
• Strong communication and problem-solving skills
• Proficiency in Microsoft Office
• High school diploma required; Bachelor's preferred
• IT support experience a plus
• Occasional travel (up to 10%)

Benefits: Employees and their families are eligible to enroll in:

• Medical, Dental, and Vision
• Health Savings Account (HSA)
• Company Sponsored Life Insurance
• Supplemental Life Insurance
• Long-term and short-term disability
• Accident protection
• Employee assistance program - access to counseling services and other tools to improve work/family/life balance
• Pet Insurance for your furry family member
• 401k plan

Additional Insurance Programs including:

• UHC Rewards
• Rally Health
• One Pass Select (gym membership subscription)
  Additional Perks:

• VPTO (Volunteer paid time off) year-round incentives to give back to your local community
• Personal/Professional Development - we provide books, courses, and opportunities to attend leadership conferences
• Relocation opportunities to other branches across the nation

Each DaBella Employee receives:

• 80 hours of Paid Time Off annually with incremental increases
• 6 paid holidays during a calendar year effective day one of employment

For more information, please visit DaBella.us

#INDCORPORATE