1039 Service Industries jobs in Baltimore
Lead Services Specialist 1 - Customer Service Management
Posted 4 days ago
Job Viewed
Job Description
This is GME role in Bahrain. Must be a US Citizen.
The GE Field Representative provides the Customer with technical advice and guidance on operational / intermediate level maintenance of the F110-GE-100/129 and J85-21C engines.
All resources and logistics are required to perform services and maintenance activities on customers' site/property. These activities contribute to maintain, repair and refurbish sold or existing products. Includes all types of maintenance service (preventive and remedial), manage maintenance facilities and field services engineering.
**Job Description**
**Job Title:** Field Service Representative - F110 and J85 Engines
**Company Intro/About Us:**
At GE Aerospace, we are advancing the future of flight, shaping the aviation industry with cutting-edge technology and innovation. As a global leader in aerospace engineering, we are committed to delivering world-class solutions that prioritize safety, quality, delivery, and cost (SQDC). Working at GE Aerospace means being part of a team that values collaboration, while fostering a culture of continuous improvement and excellence.
**Site, Business, OR Functional Area Overview:**
As part of GE Aerospace's Field Services team, you will work closely with customers to ensure the optimal operation, maintenance, and repair of GE engines. Our team is dedicated to delivering exceptional service and technical expertise to support military and commercial engine programs. We emphasize safety, quality, and customer satisfaction while fostering a collaborative and innovative work environment.
**Role Overview:**
As a Field Service Representative, you will provide technical advice and direction to the Royal Bahrain Air Force and contractor personnel on the operation, maintenance, and repair of F110-GE-100/129 engines for F-16 aircraft and J85-21C engines for F-5 aircraft. This role requires travel to domestic and international locations and involves working independently to support customer needs. Your work will directly contribute to GE Aerospace's mission of advancing the future of flight and ensuring the highest standards of safety and quality.
**Key Responsibilities:**
+ Provide advice and direction on the operation, maintenance, and repair of F110 and J85 engines and interface systems.
+ Deliver on-the-job training to maintenance personnel on techniques for adjustment, calibration, troubleshooting, bench checks, routine maintenance, inspection, and repair.
+ Guide the use of GE special tools and test equipment, emphasizing safety precautions during training.
+ Assist customers with the installation of GE engine modifications and interpretation of technical instructions.
+ Analyze and report in-service field data to GE Aerospace Project Engineering for safety, reliability, and component improvement.
+ Support maintenance personnel in processing failure data and defect reports per customer reporting procedures.
+ Provide technical guidance to aircrew on GE engine operation and assist with maintenance planning and forecasting.
+ Relay relevant field issues or improvements to customers based on GE or international operator insights.
+ Work independently, managing workload, travel, and budget with unyielding compliance and integrity.
**The Ideal Candidate:**
The ideal candidate is a self-motivated, detail-oriented professional with strong interpersonal and leadership skills. They thrive in a fast-paced environment, possess technical expertise in engine maintenance, and are committed to delivering exceptional customer service while upholding GE Aerospace's values of safety, quality, delivery, and cost.
**Required Qualifications:**
+ Bachelor's Degree from an accredited college or university (or High School Diploma/GED with a minimum of 3 years of experience in a field service/maintenance position).
+ Minimum of 3 years of experience supporting military and/or commercial engine programs.
+ F110 and J85 engine experience.
+ Strong engine test cell experience for F110 and J85 engine models.
+ Minimum of 3 years of experience in Customer Service Management.
+ U.S. Citizen.
+ Ability and willingness to obtain and maintain a U.S. Government Secret Clearance.
+ Ability and willingness to travel as required.
+ Ability and willingness to relocate to domestic or international locations to support business needs.
+ Proven ability to work independently without technical guidance.
**Preferred Qualifications:**
+ Strong customer interaction and communication skills.
+ Proven analytical and quality improvement ability.
+ Demonstrated proficiency in repair troubleshooting, shop operations, and testing of assigned programs/hardware.
+ Project management experience.
+ Ability to lead and influence GE customers and peers.
+ Knowledge of the learning process and ability to transfer technical knowledge to less qualified personnel.
+ High degree of tact, diplomacy, and ability to work harmoniously with customer personnel.
**Additional Information:**
+ Shift: Flexible hours based on customer needs.
+ Background and drug screening required.
+ Physical requirements: Ability to lift up to 25 lbs and work in manufacturing environments.
+ Environmental notes: Exposure to aircraft maintenance environments.
**Closing:**
At GE Aerospace, we are committed to fostering a diverse and inclusive workplace where every employee can thrive. This role requires access to U.S. export-controlled information. Therefore, for applicants who are not asylees, refugees, lawful permanent residents, or U.S. Citizens (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), final offers will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government.
Join us and be part of a team that is redefining the future of flight. Apply today!
_This role requires access to U.S. export-controlled information. Therefore, for applicants who are not U.S. lawful permanent residents, U.S. Citizens, or have been granted asylee or refugee status (i.e., not a protected individual under the Immigration and Naturalization Act, 8 U.S.C. 1324b(a)(3), otherwise known as a U.S. Person), employment will be contingent on the ability to obtain authorization for access to U.S. export-controlled information from the U.S. Government._
**Additional Information**
GE Aerospace offers a great work environment, professional development, challenging careers, and competitive compensation. GE Aerospace is an Equal Opportunity Employer ( . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
GE Aerospace will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
Consultant, Service Partner Management
Posted 8 days ago
Job Viewed
Job Description
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Employer: Ciena Communications,
Job Title: Consultant, Service Partner Management
Job Requisition: A710.244.9
Job Location: Hanover, Maryland
Job Type: Full Time
The annual pay range for this position is $126,194.00 - $185,700.00/year
How You Will Contribute:
Duties: Responsible for leading Data Analytics for driving and supporting strategic initiatives related to service partner. Understand and translate strategic data needs of business, into data system architecture, design, and development. Develop and maintain action-oriented reports and dashboard in Power BI and presentations, including the development of ad-hoc reporting. Develop, automate, and monitor performance metrics for partner that align to strategic objectives. Recommend improvements to boost service partner delivery performance and reduce costs. Work with business and leadership to define and track critical KPIs and metrics to manage partner performance. Work with large and complex data set from multiple sources to solve a wide array of challenging problems using different analytical and statistical approaches. Evolve and maintain service partner scorecards. Develop and maintain automated metrics reporting processes and tools. Establish partner management commercial, contractual, financial, and business reports. Develop and maintain databases in Excel, SQL Server, and/or MS Access. Define business requirements, understand, and test opportunities to improve the processes and reporting tools, and drive roadmaps through insights and recommendations. Own and manage UAT process and results for change control and operational readiness and deployment.
May telecommute from anywhere in the United States. 10% domestic and international travel required.
The Must Haves:
Requirements:
Employer will accept a bachelor's degree or foreign equivalent in business administration, Business Analytics, Analytics and Systems, Mathematics, or a related field and three (3) years of experience in the job offered or in a Business Intelligence Analysts-related occupation.
Position requires 3 years of experience in the following: • Developing and managing supplier scorecards; • Performance metrics data development and data analyses; • Creating KPIs and metrics reports; • Leading Data analytics to support strategic initiatives; • Developing and managing supplier evaluation, surveys, and scorecard; • Creating and building differential relationships with Service Partners; • Excel, Word, PowerPoint, SQL, Project planning software, and PowerBI; • RCA process experience and knowledge; • Data mining, analysis, statistical analysis, and reporting; • Preparing business requirement document; and • Working with IT from development to deployment into production.
Contact: Human Resources, Ciena Communications Must reference job A710.244.9.
#LI-DNI
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join our Talent Community to get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Consultant, Service Partner Management
Posted 8 days ago
Job Viewed
Job Description
As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.
Employer: Ciena Communications,
Job Title: Consultant, Service Partner Management
Job Requisition: A710.244.9
Job Location: Hanover, Maryland
Job Type: Full Time
The annual pay range for this position is $126,194.00 - $185,700.00/year
How You Will Contribute:
Duties: Responsible for leading Data Analytics for driving and supporting strategic initiatives related to service partner. Understand and translate strategic data needs of business, into data system architecture, design, and development. Develop and maintain action-oriented reports and dashboard in Power BI and presentations, including the development of ad-hoc reporting. Develop, automate, and monitor performance metrics for partner that align to strategic objectives. Recommend improvements to boost service partner delivery performance and reduce costs. Work with business and leadership to define and track critical KPIs and metrics to manage partner performance. Work with large and complex data set from multiple sources to solve a wide array of challenging problems using different analytical and statistical approaches. Evolve and maintain service partner scorecards. Develop and maintain automated metrics reporting processes and tools. Establish partner management commercial, contractual, financial, and business reports. Develop and maintain databases in Excel, SQL Server, and/or MS Access. Define business requirements, understand, and test opportunities to improve the processes and reporting tools, and drive roadmaps through insights and recommendations. Own and manage UAT process and results for change control and operational readiness and deployment.
May telecommute from anywhere in the United States. 10% domestic and international travel required.
The Must Haves:
Requirements:
Employer will accept a bachelor's degree or foreign equivalent in business administration, Business Analytics, Analytics and Systems, Mathematics, or a related field and three (3) years of experience in the job offered or in a Business Intelligence Analysts-related occupation.
Position requires 3 years of experience in the following: * Developing and managing supplier scorecards; * Performance metrics data development and data analyses; * Creating KPIs and metrics reports; * Leading Data analytics to support strategic initiatives; * Developing and managing supplier evaluation, surveys, and scorecard; * Creating and building differential relationships with Service Partners; * Excel, Word, PowerPoint, SQL, Project planning software, and PowerBI; * RCA process experience and knowledge; * Data mining, analysis, statistical analysis, and reporting; * Preparing business requirement document; and * Working with IT from development to deployment into production.
Contact: Human Resources, Ciena Communications Must reference job A710.244.9.
#LI-DNI
Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.
Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
Not ready to apply? Join ourTalent Communityto get relevant job alerts straight to your inbox.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is anEqual Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
Service Delivery Management Consultant 3- Support
Posted 8 days ago
Job Viewed
Job Description
Job Description
To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers' use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams.
Responsibilities
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from $33.94 to $7.88 per hour; from: 70,600 to 141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
-
Medical, dental, and vision insurance, including expert medical opinion
-
Short term disability and long term disability
-
Life insurance and AD&D
-
Supplemental life insurance (Employee/Spouse/Child)
-
Health care and dependent care Flexible Spending Accounts
-
Pre-tax commuter and parking benefits
-
401(k) Savings and Investment Plan with company match
-
Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
-
11 paid holidays
-
Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
-
Paid parental leave
-
Adoption assistance
-
Employee Stock Purchase Plan
-
Financial planning and group legal
-
Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
About Us
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Service Delivery Management Consultant 3- Support
Posted 7 days ago
Job Viewed
Job Description
To develop and manage the Oracle Support relationship with a designated large account, or small number of medium accounts, throughout the engagement and to maximize the customers' use of Support Services, drive high degree of satisfaction and referenceability, and to protect and enhance Support revenue streams.
**Responsibilities**
Represent the customer as a single point of contact within Oracle. Manage the contract, or delivery engagement as defined by Oracle Service Support (OSS). Develop and maintain relationships with senior management across lines of business and third parties. Plan and deploy Support activities to ensure effective delivery within agreed budgetary constraints. Advise the account on the effective and efficient way to use Oracle support services and products, tools, systems, interfaces and procedures. Assure and improve the quality of the service, and maintain accurate account information. Assist in the renewal of Support contracts, and contribute to pre-sales activities. Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $33.94 to $7.88 per hour; from: 70,600 to 141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC3
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
Ticket Management-Service Delivery Coordinator
Posted 2 days ago
Job Viewed
Job Description
ACET is seeking a Ticket Management-Service Delivery Coordinator to join our dynamic team at our Annapolis Junction, MD., location. Immediate long-term Swing Shift position (Monday-Friday 2 pm-10 pm) Candidate MUST complete training during the first Ticket, Management, Delivery, Coordinator, Training, Customer Service
customer service
Posted today
Job Viewed
Job Description
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
4301 Annapolis Road,Halethorpe,Maryland 21227
31599
Family Dollar
Min:
15
Max:
15.5
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Customer Service
Posted 2 days ago
Job Viewed
Job Description
Customer Service Representatives will be able to confer with customers by telephone to provide information and research to resolve questions. They will verify that appropriate responses were provided to resolve customer inquiries and keep detailed records of customer interactions. Representatives can use Customer Relationship Management (CRM) software and research extensive commercial and government databases.
Work Authorization/Security Clearance
- Must be a US Citizen and be able to obtain a public trust security clearance. Must be able to pass a federal background check.
- Proven knowledge and experience in the principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services, and evaluating customer satisfaction.
- Must have knowledge of the structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar, to produce clear documentation of calls.
- Call Center Reps will be adept at active listening and effective speaking skills to convey information effectively and be service-oriented, actively seeking ways to help and resolve problems.
- Must excel at reading comprehension and understanding written work in work-related documents.
- Must employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
SII is an equal opportunity employer, offering competitive pay and performance-based incentives, including paid vacation, 10 paid holidays per year.
customer service
Posted 8 days ago
Job Viewed
Job Description
We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned
Skills and Experience:
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
Perks and Benefits:
- We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
- Employee Assistance Program
- Retirement plans
- Educational Assistance
- And much more!
We are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
customer service
Posted 7 days ago
Job Viewed
Job Description
+ Assist customers with questions and recommendations
+ Manage sales transactions while working assigned cash register
+ Maintain security of cash and protect company assets
+ Keep the store well-stocked, and recover merchandise
+ Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
+ Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
+ Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
+ Other duties as assigned*
**Skills and Experience:**
+ High school diploma or equivalent is preferred
+ Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
+ Ability to follow instructions and interpret operational documents is required
+ Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
+ Excellent customer service and relationship management skills are required
+ Strong organizational and communication skills are required
+ Strong problem-solving and decision-making skills are required
**Perks and Benefits:**
We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:
+ Employee Assistance Program
+ Retirement plans
+ Educational Assistance
+ And much more!
_We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._
_This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._
_Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._
Part time
4301 Annapolis Road,Halethorpe,Maryland 21227
31599
Family Dollar
Min:
15
Max:
15.5