20 Social Media Management jobs in Seattle

Our client, a prestigious management consultancy based in the heart of Seattle, is seeking a seasoned Senior Strategy Consultant to lead complex digital transformation initiatives for a diverse range of Fortune 500 clients. This role offers a hybrid work arrangement, blending essential in-office collaboration with the flexibility of remote work. You will be at the forefront of advising C-suite executives on developing and executing innovative strategies to navigate the rapidly evolving digital landscape. Your responsibilities will encompass conducting in-depth market research, analyzing business processes, identifying opportunities for technological integration, and designing comprehensive roadmaps for digital change. This will involve stakeholder management across various organizational levels, from executive leadership to operational teams, ensuring alignment and buy-in for proposed strategies. The ideal candidate will possess exceptional analytical, problem-solving, and communication skills, with a proven ability to articulate complex ideas clearly and persuasively. Experience in change management, agile methodologies, and emerging technologies such as AI, cloud computing, and data analytics is highly valued. You will contribute to business development activities, including proposal writing and client relationship management, and mentor junior consultants. This is an opportunity to make a significant impact on client organizations, driving growth and efficiency through strategic digital enablement. Responsibilities include: Leading client engagements focused on digital strategy, conducting market and competitive analysis, identifying and evaluating digital opportunities, developing business cases for technology investments, designing and implementing digital transformation roadmaps, facilitating workshops and strategic planning sessions, managing client relationships, mentoring and developing consulting teams, and contributing to firm-wide knowledge sharing and intellectual property development. Qualifications: MBA or Master's degree in a relevant field; minimum of 7 years of consulting experience, with a strong focus on digital strategy and transformation; deep understanding of current digital trends and technologies; proven experience in leading complex projects and client engagements; excellent analytical, strategic thinking, and problem-solving capabilities; strong presentation and interpersonal skills; ability to manage multiple priorities in a fast-paced environment. Join a dynamic team dedicated to shaping the future of business.

Our client, a prestigious management consultancy firm with a strong presence in the technology sector, is looking for an experienced Senior Strategy Consultant specializing in Digital Transformation to join their team in Seattle, Washington, US . This role involves advising major corporations on developing and executing comprehensive digital strategies, driving innovation, and navigating complex business challenges in the digital era. The ideal candidate will possess deep expertise in digital technologies, business process re-engineering, change management, and a strong understanding of various industry landscapes.

Key Responsibilities:

• Lead client engagements focused on digital strategy development, including market analysis, competitive landscape assessment, and opportunity identification.
• Develop actionable digital transformation roadmaps, outlining key initiatives, technology implementations, and organizational changes required for success.
• Advise clients on leveraging digital technologies such as AI, machine learning, cloud computing, IoT, and data analytics to achieve strategic business objectives.
• Conduct business process analysis and design improvements to enhance efficiency, agility, and customer experience.
• Facilitate workshops and brainstorming sessions with senior client stakeholders to define digital vision and strategy.
• Manage project teams, ensuring high-quality deliverables, timely execution, and effective client communication.
• Assess organizational readiness for digital transformation and develop comprehensive change management strategies.
• Develop business cases and financial models to support digital investment decisions.
• Conduct industry research and stay abreast of emerging digital trends, technologies, and best practices.
• Build and maintain strong client relationships, acting as a trusted advisor.
• Contribute to the firm’s intellectual capital by developing thought leadership content and best practices in digital strategy.
• Mentor junior consultants and contribute to the growth and development of the consulting practice.

Qualifications:

• MBA or Master's degree in Business, Technology, or a related field from a top-tier institution.
• A minimum of 7 years of experience in management consulting, with a significant focus on digital strategy, technology consulting, or business transformation.
• Proven experience leading complex digital transformation projects for large enterprises.
• Deep understanding of digital technologies, emerging tech trends, and their business implications across various industries (e.g., tech, retail, finance, healthcare).
• Exceptional analytical, problem-solving, and strategic thinking skills.
• Strong project management and client management capabilities.
• Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to executive audiences.
• Demonstrated ability to manage and mentor teams.
• A results-oriented mindset with a focus on delivering tangible business value.
• Proficiency in developing business cases, financial models, and strategic frameworks.

This position offers a highly competitive compensation package, significant performance-based bonuses, extensive opportunities for professional growth, and the chance to shape the digital future of leading organizations.

Our client, a prestigious global management consultancy firm, is seeking an experienced Senior Strategy Consultant to lead impactful digital transformation initiatives for Fortune 500 companies. This role, based in the tech-hub of Seattle, Washington, US , demands a strategic thinker with a proven track record in advising C-suite executives on leveraging technology to drive business growth and operational efficiency. You will be responsible for diagnosing client challenges, developing innovative strategies, and guiding the implementation of digital solutions. This is an unparalleled opportunity to work on complex, high-visibility projects and shape the future of leading organizations across diverse industries.

Responsibilities:

• Lead client engagements focused on digital strategy, business model innovation, and technology adoption.
• Conduct in-depth market analysis, competitive assessments, and industry research to identify strategic opportunities and threats.
• Develop comprehensive digital transformation roadmaps, including recommendations for process improvement, technology implementation, and organizational change.
• Work closely with client leadership (CEO, CIO, CDO) to articulate strategic vision and build consensus.
• Design and implement data-driven strategies to enhance customer experience, optimize operations, and drive revenue growth.
• Oversee project teams, ensuring the delivery of high-quality insights and solutions on time and within budget.
• Facilitate workshops and brainstorming sessions with client stakeholders at all levels.
• Develop compelling presentations and proposals to communicate complex ideas clearly and persuasively.
• Build and maintain strong client relationships, acting as a trusted advisor.
• Contribute to the firm's intellectual capital through the development of new methodologies and thought leadership.
• Mentor and develop junior consultants, fostering a culture of excellence and continuous learning.
• Identify and pursue new business opportunities within existing and prospective client accounts.
• Analyze and interpret complex data sets to uncover actionable insights.
• Assess existing technology stacks and recommend improvements or new solutions.
• Manage the financial aspects of client engagements, including scoping and budgeting.

Qualifications:

• MBA or equivalent advanced degree from a top-tier business school.
• 8+ years of experience in management consulting, strategy, or a related field, with a significant focus on digital transformation.
• Demonstrated expertise in digital strategy frameworks, innovation methodologies, and emerging technologies (AI, Cloud, Big Data, IoT).
• Proven ability to lead complex client engagements and manage project teams effectively.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Superior communication, presentation, and interpersonal skills, with the ability to influence senior executives.
• Strong business acumen and understanding of various industry sectors.
• Experience in developing and presenting strategic recommendations to C-suite audiences.
• Demonstrated success in driving change and delivering measurable business outcomes for clients.
• Proficiency in financial modeling and business case development.
• Ability to travel as required for client engagements.
• Experience with agile methodologies and change management principles is a plus.

Our client, a premier management consultancy, is seeking an experienced Senior Strategy Consultant with expertise in Digital Transformation to join their thriving practice in **Seattle, Washington, US**. This role will involve advising Fortune 500 companies on developing and executing comprehensive digital strategies to drive business growth, enhance operational efficiency, and create competitive advantages. Responsibilities include leading client engagements, conducting in-depth market analysis, identifying digital opportunities, and developing strategic roadmaps for technology adoption, process re-engineering, and organizational change. You will work closely with C-level executives to translate business objectives into actionable digital initiatives. The ideal candidate will possess a strong background in management consulting, with a minimum of 5 years of experience focused on digital strategy, enterprise architecture, or technology implementation. An MBA or Master's degree in a related field is highly preferred. Exceptional analytical, problem-solving, and communication skills are critical for developing compelling recommendations and building strong client relationships. Proven experience in areas such as cloud computing, data analytics, AI, IoT, or cybersecurity strategy is a significant asset. This is a challenging and rewarding opportunity to influence strategic decision-making at the highest levels and drive significant business impact. The successful consultant will be a thought leader, capable of navigating complex business challenges and guiding clients through transformative journeys. Strong project management skills and the ability to manage multiple workstreams simultaneously are also essential.

Job Details

Job Location
Administration - Seattle, WA

Position Type
Full Time

Salary Range
$75000.00 - $000.00 Salary/year

Job Category
Marketing

Description

Job Title:

Social Media Manager

Reports to:

Sr. Manager, Digital Marketing

Department:

Marketing

Supervises:

Does not supervise staff

Date Written/Revised:

August 2025

Work Schedule:

40 hours per week, Monday-Friday. Hybrid work schedule eligible. This role requires occasional night and weekend hours.

Salary:

75,004.80 - 90,001.60

Position Summary

The Social Media and Community Manager leads the management of MOPOP's content initiatives across social media platforms. This role combines strategic content planning with hands-on creation and community management to build authentic connections with our diverse audiences.

The ideal candidate will have deep knowledge and passion for all things pop culture, along with data-driven social media strategies as part of their skill set. They will help the organization entertain, inspire, and connect audiences to MOPOP's brand and mission through the creation of standout digital content that resonates across generations and communities. They will leverage both timeless and trending pop culture moments, current events, and cultural conversations to produce relevant content that drives meaningful engagement and cultivates inclusive community spaces.

With the digital content landscape continuously evolving, the ideal candidate will have an entrepreneurial spirit and eagerness to explore emerging platforms and new content formats while maintaining excellence across established platforms including Instagram, TikTok, YouTube, LinkedIn, Facebook, and emerging platforms.

Essential Job Duties (other duties as assigned)

Content Strategy + Creation:

• Generate and produce compelling written, visual, video, and audio storytelling content that entertains, inspires, and connects diverse audiences to MOPOP's brand and mission.
• Develop and execute comprehensive content strategies for cross-organizational marketing campaigns, from ideation through performance analysis, with emphasis on A/B testing and iterative optimization.
• Write original copy for social media posts, captions, and other digital marketing materials in collaboration with the in-house copywriter.
• Create platform-native content optimized for each social media channel's unique audience behaviors and algorithm preferences.
• Leverage emerging technologies to enhance content creation efficiency while maintaining authentic brand voice and quality standards.

Social Media Management + Community Building:

• Manage day-to-day operations across all social media platforms, including content scheduling, real-time engagement, community moderation, and direct message communication.
• Build and nurture online communities through authentic engagement, user-generated content campaigns, and inclusive conversation facilitation.
• Monitor social listening tools to identify trending topics, brand mentions, and community sentiment to inform content strategy.
• Respond to customer inquiries and comments in a timely, brand-appropriate manner that reflects MOPOP's values.

Analytics + Performance Optimization:

• Set, monitor, and analyze KPIs across all content marketing efforts, providing regular performance reports and actionable insights to stakeholders.
• Use data analytics to inform content strategy decisions, optimize posting schedules, and identify high-performing content themes.
• Track ROI of content initiatives and make data-driven recommendations for budget allocation and strategy adjustments.
• Stay current with platform algorithm changes and adjust strategies accordingly.

Influencer Strategy:

• In partnership with Marketing Leadership, develop and execute a comprehensive influencer marketing strategy that aligns with MOPOP's mission and reaches diverse pop culture communities.
• Identify, vet, and build relationships with micro and macro influencers across various pop culture niches (music, gaming, film, fashion, etc.).
• Create influencer brief templates and campaign guidelines that ensure brand consistency while allowing for authentic creator expression.
• Track influencer campaign performance, measure ROI, and maintain a database of successful partnerships for future collaboration.

Cross-Functional Collaboration:

• Collaborate closely with Creative Studio, video production team, internal departments, and external partners.
• Support internal departments with content marketing opportunities and provide social media expertise for organizational initiatives.
• Work with community organizations and brand collaborators to expand reach and engagement through strategic partnerships.

MOPOP Community:

• Contribute to a consistent customer service standard across all departments.
• Support our internal culture which inspires and empowers our staff to live our mission to its highest standards.
• Work to ensure customer service is ingrained at the core of the team and is reflected outward to our guests and other staff.

Preferred Qualifications

• Bachelor's degree in marketing, Communications, Digital Media, or related field, or equivalent professional experience.
• 3-5+ years of social media marketing experience, with an emphasis on social media management and editorial production (written, photo, video, and/or audio storytelling).
• Proven track record of growing social media audiences and engagement through strategic content creation.
• Strong analytical skills with experience using social media analytics tools and translating data into actionable insights.
• Excellent written and verbal communication skills with ability to adapt voice and tone for different platforms and audiences.
• Proficiency with social media management platforms (Sprout Social, Hootsuite, Later, or similar)
• Proficiency in photography, video production, and graphic design.
• Familiarity with project management tools (Wrike, Asana, Monday.com), a plus.
• A passion for and interest in pop culture, including a willingness to learn, discover, and explore unfamiliar pop culture content.
• Ability to work with all levels in an organization to drive clarity on goals, long-term initiatives, and special projects.

Benefits
This regular full-time position includes Medical/Vision insurance, Dental insurance, Life/AD+D/LTD insurance, 3.08 hours of accrued Vacation per bi-weekly pay period, Seattle Sick/Safe, 7 Floating Holidays (prorated first year dependent on hire date), 8 Company Holidays paid throughout the year, EAP, 401k plan with vested match schedule once eligible, and subsidized transportation benefits for Orca Pass or parking.

Why MOPOP?
We're really glad you're thinking about joining the team at MOPOP! We believe pop culture is a universal language capable of building connections across a range of people, no matter our differences in race, religion, gender, age, sexual orientation, ability, education, socio-economic status, ethnicity, country of origin, or any other characteristic that makes us who we are. For more than twenty years, we have been showcasing how music, film, fashion, video games, sports, and more spark those connections and create a lasting cultural impact.

MOPOP provides both a physical space and an emotional and intellectual opportunity for people from any background to explore, find and build community, and recognize their own creative potential. This applies not only to our guests, but also to our staff - be it in designing an educational program to engage the next generation of creators, trying to reach a new audience with a marketing initiative, preserving an artifact in our collection, or providing excellent customer service to a visitor. If this sounds like something you'd be into, we'd love to hear from you!

MOPOP's Mission and Commitment to Diversity, Equity, Inclusion, and Accessibility
Our mission is to activate the world-shaping power of pop culture through participative experiences, discovery, and play. We believe pop culture connects us, and that it is powerful, complex, alive and who we are. MOPOP is actively committed to ongoing learning in the areas of diversity, equity, inclusion, and accessibility (DEIA). In partnership with our community, we hope to also develop safe spaces for their application. This includes taking steps to continue increasing our awareness of institutional "-isms," as well as uncovering and undoing the ways they show up in museum culture. We recognize this is a process that requires intentionality, energy, and resources, and we are developing a DEIA framework that can cultivate a work environment and museum experience that is truly welcoming for all.

We are committed to creating an inclusive and equitable workplace, and we are proud to be an equal opportunity employer. We believe that having staff, interns, and volunteers with diverse backgrounds enables us to better meet our mission and encourage BIPOC, women, and LGBTQIA2S+ individuals to apply. We acknowledge that our work to build safe spaces and better systems for traditionally marginalized groups is ongoing and will require constant vigilance and expect all MOPOP employees to be part of our DEIA journey.

Please email if you need reasonable accommodations during the application or hiring process.

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we are looking for:

We are seeking a midlevel social media strategist and subject matter expert to join one of the largest teams at VML working on a major tech client.

Who you are:

You're a curious, culturally-fluent strategist who loves to question assumptions and challenge the status quo. You'll uncover insights that can guide a brand's ideas and decisions and play a key role in shaping their overall approach to social.

What youll do:

• Develop social strategies, social playbooks, activations and campaign ideas
• Conduct and synthesize research, social listening and other data to guide a brand's strategic decisions
• Partner with creative, strategy, data and media teams to support a brand's social marketing goals
• Onboard and train junior team members

What youll need:

• 4-7 years of social marketing experience
• Experience leading projects and overseeing the work of others
• Advanced understanding of social platforms and functions, and the ability to share that knowledge with others
• Ability to collaborate effectively within a team
• Strong communication and presentation skills

The base salary range for this position at the time of this posting is indicated below. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications. We offer a competitive benefits package, click WPP Benefits for more details.

_

$60,000 $140,000 USD

We believe the best work happens when we're together, fostering creativity, collaboration, and connection. That's why weve adopted a hybrid approach, with teams in the office an average of four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

WPP (VML) is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through ourRecruitment Privacy Policy . California residents should read ourCalifornia Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

Apply for this job

*

indicates a required field

First Name *

Last Name *

Preferred First Name

Email *

Phone

Location (City) *

Resume/CV

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

LinkedIn Profile

Website / Link to portfolio

Website Password (if applicable)

How did you hear about us? * Select.

What is your desired salary? *

Are you authorized to work in the country where this job is located? * Select.

Will you in the future require employer sponsorship to work where this job is located? * Select.

Are you currently a WPP employee? * Select.

If you are currently a WPP employee, what brand are you affiliated with?

Have you worked for a WPP agency in the past 10 years? * Select.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in VMLs Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select.

Voluntary Self-Identification of Disability

Form CC-305

Page 1 of 1

OMB Control Number 1250-0005

Expires 04/30/2026

Voluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026
Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labors Office of Federal Contract Compliance Programs (OFCCP) website at .

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your major life activities. If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

• Alcohol or other substance use disorder (not currently using drugs illegally)
• Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
• Blind or low vision
• Cancer (past or present)
• Cardiovascular or heart disease
• Celiac disease
• Cerebral palsy
• Deaf or serious difficulty hearing
• Diabetes
• Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
• Epilepsy or other seizure disorder
• Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
• Intellectual or developmental disability
• Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
• Missing limbs or partially missing limbs
• Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
• Nervous system condition, for example, migraine headaches, Parkinsons disease, multiple sclerosis (MS)
• Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
• Partial or complete paralysis (any cause)
• Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
• Short stature (dwarfism)
• Traumatic brain injury

Disability Status Select.

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

When you click "Submit Application", this will send any information you add below to VML. Before you do this, we think it's a good idea to read through our Recruitment Privacy Policy . California residents should read our California Recruitment Privacy Notice . This explains what we do with your personal data when you apply for a role with us, and, how you can update the information you have provided us with or how to remove it.

#J-18808-Ljbffr

Description

Salary range is $78k to $70k, with a midpoint of 118k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits: We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a - 10% of employee contribution with a 12% match by Sound Transit; 457b - up to IRS maximum (employee only contribution).
• Paid Time Off: Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• Pet Insurance.
• ORCA Card: All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement: Sound Transit will pay up to 5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices: We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you'll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

GENERAL PURPOSE:

Under general direction, the Social Media Program Manager leads Sound Transit's social media program to inform, engage, and connect with customers and interest holders. This position is responsible for working with the Marketing Director and content creators to develop and implement content strategy, marketing campaigns, and engagement tactics that support agency goals including ridership growth, brand awareness, and public trust. The Social Media Program Manager works cross-functionally with internal teams, leads strategic initiatives, advises on blog content, and provides expertise in social media trends, workflows, tools, and analytics. This role communicates directly with the public on social media channels and serves as a strategic advisor within the Communications, Marketing & Engagement department and other internal partners.

ESSENTIAL FUNCTIONS:

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.

• Oversees agency's social media program, including but not limited to Facebook, X (formerly Twitter), Instagram, LinkedIn, and Blue Sky; works with content team to establish and manage program goals and objectives.
• Develops short and long-term program plans, monitors and reports on progress and manages program goals and objectives; implements and manages change and interventions to ensure program goals are achieved.
• Develops social media strategy aligned with business objectives, brand standards, and public engagement goals.
• Participates in interdepartmental project teams and helps align social media activity with business objectives.
• Acts as community manager by monitoring and responding on social media channels; tracks public sentiment, identifies emerging issues, and responds in real-time to questions and concerns.
• Leads cross-departmental social media community management team and proposes and sets performance standards for engagement; collaborates with Passenger Care and Public Engagement staff to enhance reach and coordination across platforms.
• Develops and executes paid social media strategies to support marketing campaigns and agency initiatives; plans and places targeted social media buys across platforms such as Meta, LinkedIn, and X to maximize reach, engagement, and campaign effectiveness.
• Works with content team to develop editorial calendars and curate content for social channels and to create and publish posts with clear, audience-specific messaging; ensures tone and voice are consistent with brand guidelines.
• Extracts insights using analytics tools and platforms to assess campaign performance, audience behavior, and trends.
• Prepares reports, presentations, and recommendations based on data and digital performance metrics.
• Identifies new and emerging platforms, tools, and tactics to enhance the agency's digital presence; maintains new development awareness in the industry; develops and maintains evaluation methods to assess program strengths and identify areas for improvement including tools, systems, processes, and resourcing needs.
• Contributes to interdepartmental projects, providing expert guidance on integrating social media strategy into broader marketing and communications plans.
• May represent Sound Transit for intra-agency initiatives; manage budgets, contracts, and the work of consultants.
• Maintains social media governance documentation, standard operating procedures, and emergency response protocols; Creates and maintains new program documentation as needed.
• Advises leadership on strategic communications opportunities through social media and acts as a thought partner across departments.
• Champions and models Sound Transit's core values and demonstrates values-based behaviors in everyday interactions across the agency.
• Contributes to a culture of diversity, equity and inclusion in alignment with Sound Transit's Equity & Inclusion Policy.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:

Education and Experience: Bachelor's degree in Communications, Journalism, Marketing, or related field. Five years of progressive experience in communications, digital marketing, or public relations, with a strong focus on social media strategy, engagement, and content development; Or an equivalent combination of education and experience. Experience working in public sector, transportation, or complex, high-visibility organizations is preferred. Prior experience in a team lead or project lead role is a plus, but this role does not include people management.

Required Knowledge and Skills:

• Expert-level knowledge of social media platforms, engagement tactics, and digital storytelling.
• Strong writing, editing, and content development skills for multiple formats and audiences.
• Familiarity with performance analytics tools (e.g. Hootsuite, Sprout Social, Meta Insights, LinkedIn Analytics, Google Analytics) and methodologies.
• Knowledge of paid social media advertising, including campaign planning, audience targeting, platform-specific ad tools (e.g., Meta Ads Manager, LinkedIn Campaign Manager), performance tracking, and optimization strategies.
• Ability to interpret data and provide actionable insights.
• Strategic thinking and creative problem-solving.
• Experience working cross-functionally and influencing without direct authority.
• Strong understanding of brand voice, reputation management, and customer service on digital platforms.
• Senior-level program and project management including ability to manage multiple projects concurrently and organizing work to meet challenging priorities and deadlines.
• Knowledge of accessibility best practices and inclusive communications principles.
• Proficiency with Microsoft Office 365 suite and collaboration tools (Teams, SharePoint, etc.).

Physical Demands / Work Environment:

• Work is performed in a hybrid office and remote work environment with occasional travel to field locations or events.
• Positions working in field may occasionally be exposed to dangerous machinery, extreme weather conditions, physical harm, hazardous chemicals, and/or extreme noise.
• Position may require occasional on-call availability during major service disruptions or public relations incidents.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr

We’re looking for a B2B Social Media & Content Strategist to lead and grow our organic social presence—starting with LinkedIn and TikTok. You’ll own the social calendar, craft compelling content, work directly with executives to shape thought leadership, and build a strong brand voice in the retail media and Amazon Ads space.

This is a high-impact role for a hands-on content marketer ready to take ownership of strategy, visibility, and engagement at a high-growth SaaS agency. If you’re creative, analytical, and know what it takes to build a sticky B2B social brand, we want to meet you.

This role is onsite.

What You’ll Do

• Own and execute the social media content calendar for LinkedIn and TikTok

• Write original content and collaborate with design/video teams for visuals

• Ghostwrite or co-create thought leadership content with executive leaders

• Monitor performance, optimize posts, and report on key engagement metrics

• React to industry trends and real-time moments with relevant content

• Evolve our social voice and positioning in line with broader brand goals

• Partner cross-functionally with marketing, product, creative, and leadership teams

• Identify opportunities to expand into additional channels over time

What You’ll Bring

Must-Have Qualifications:

• 3–5 years of experience in B2B social media or content marketing

• Strong writing and editing skills with the ability to adapt tone and voice

• Proven success running social for a SaaS company, ad tech platform, or agency

• Experience managing LinkedIn and TikTok accounts

• Familiarity with retail media, especially Amazon Ads

• Excellent organization, time management, and collaboration skills

• Comfort working directly with executives and cross-functional stakeholders

Nice-to-Haves:

• Experience with Walmart Marketplace or other retail media platforms

• Familiarity with paid social or LinkedIn Ads

• Experience working with influencers/creators in B2B settings

• Basic video editing skills or ability to brief creative effectively

• Proficiency with tools like Sprout Social, HubSpot, or similar

Why You’ll Love Working Here

• Autonomy to build and scale a social program from scratch

• High visibility and collaboration with company leadership

• Opportunity to shape brand voice in a hot, fast-growing sector

• Smart, curious team that values humility and ownership

• Clear growth path into senior content, brand, or marketing leadership

Perks & Benefits

• Competitive salary and health benefits

• Unlimited PTO

• Free snacks and drinks

• Free parking and gym access at our downtown Bellevue office

• Schedule: Mon–Thurs in-office, Fridays remote

• Fast-growing team with real career growth opportunities 

Compensation:
$115,000 per year

Our client, a rapidly expanding online retailer known for its unique curated product selections, is looking for a talented E-commerce Social Media Strategist to join their marketing team. This role will be instrumental in driving online sales and brand engagement through innovative social media campaigns. The ideal candidate will have a proven ability to develop and execute strategies that resonate with target audiences, increase brand awareness, and ultimately boost conversion rates. The position requires a deep understanding of current social media trends, e-commerce best practices, and data analytics to optimize campaign performance. This is a fantastic opportunity to shape the digital voice of a growing brand in the bustling tech hub of **Seattle, Washington**.

Responsibilities:

• Develop and implement comprehensive social media strategies across platforms such as Instagram, Facebook, TikTok, Pinterest, and Twitter to drive e-commerce sales and customer loyalty.
• Create engaging and high-quality content, including graphics, videos, and compelling copy, tailored for each platform and target audience.
• Manage social media advertising campaigns, including budget allocation, audience targeting, A/B testing, and performance analysis.
• Monitor social media channels for customer inquiries, comments, and reviews, and respond promptly and professionally to foster positive community engagement.
• Track, analyze, and report on key social media metrics (e.g., engagement rate, reach, conversions, ROI) using analytics tools.
• Collaborate with the marketing, sales, and product development teams to align social media efforts with overall business objectives and product launches.
• Identify and engage with influencers and brand advocates to expand reach and credibility.
• Stay up-to-date with the latest social media features, tools, and algorithm changes.

Qualifications:

• Bachelor's degree in Marketing, Communications, Digital Media, or a related field.
• Minimum of 5 years of experience in social media marketing, with a strong focus on e-commerce and direct-to-consumer brands.
• Proven success in developing and executing social media strategies that resulted in measurable business growth.
• Proficiency with social media management tools (e.g., Hootsuite, Buffer, Sprout Social) and analytics platforms (e.g., Google Analytics, platform-specific insights).
• Excellent copywriting, editing, and visual content creation skills.
• Strong understanding of SEO principles and their application to social media.
• Experience with e-commerce platforms (e.g., Shopify, WooCommerce).
• Creative thinking and a passion for staying ahead of digital marketing trends.

Join our client and make a significant impact on their online presence and sales performance from your **Seattle, Washington** base.