23 Specialists jobs in Brooklyn

Peer Support Specialists

11225 Crown Heights, New York UnitedHealth Group

Posted 11 days ago

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Job Description

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
This position follows a hybrid schedule with three in-office days per week.
**Primary Responsibilities:**
+ Use his/her own Recovery experience and training to assist families and consumers with defining their Recovery goals, and developing the skills and knowledge needed for the consumer's recovery
+ Support the creation and assist with the implementation of a comprehensive Training and Education program with peers, families, Providers and staff
+ Establish and maintain strong collaborative relationships with existing Consumer and Family organizations, so members of those organizations become actively involved with Optum/Health Plan activities
+ Communicate Plan information to consumers and Consumer-operated organizations and with families and family organizations. In addition to communicating, a wide array of other topics including Clinical policies, analysis of data and Program evaluation
+ Identify and outreach to community and leaders of ethnic minority groups to identify and develop programs that are both culturally competent and also use recovery and resiliency
+ As directed, serve as a designated member of Internal subcommittees
+ Participate in Optum and Health Plan Quality Review processes
+ Enable us to communicate effectively with consumers and their families about all aspects of the Mental Healthcare Delivery system as well as their rights and responsibilities
+ As requested, provide support to consumer or family members in making needed appointments
+ Work with the Clinical Program Managers and the Clinical team to implement intensive, enhanced care coordination when requested, which may include peer support as well as other community-based services designed to stabilize the consumer's condition, including working with the consumer in the development of a WRAP plan and a Crisis plan
+ Be available to provide direct support to consumers being discharged from 24-hour care or to refer them to a support group
+ Assist and support consumers and family members with Grievance processes
+ Collaborate with Care Managers, Providers, and Community agencies and organizations to facilitate access to and transition between services
+ Collaborate with Care Managers, providers, and community agencies and organizations to identify consumers who may benefit from peer support
+ Respond to concerns and questions from consumers and families
+ Participate in Treatment planning with consumers and families who request that support
+ Work with community agencies along with and/or on behalf of consumers and families
+ Provide feedback about Treatment planning development based on their interactions with other consumers and families
+ Advocate on behalf of the consumers and families
+ Provide peer support to consumers and family members at critical points in their treatment process
+ Serve as liaison between Optum, the Health Plan and those who use services
+ Recruit and support consumers, parents and family members to participate in all phases of the operation of Optum and the Health Plan, from the Governing Body and Mental Health Advisory Board to Quality Assurance/Performance Improvement (QA/PI) Committees and all other critical initiatives
+ Extensive work experience within own function
+ Work is frequently completed without established procedures
+ Works independently
+ May act as a resource for others
+ May coordinate others' activities
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
**Required Qualifications:**
+ 1+ years of working knowledge of community resources
+ Demonstrated understanding of the principles of recovery and resiliency
+ Ability to facilitate training events
+ Reliable transportation, with a current and non-restricted Driver's License and State-required insurance
**Preferred Qualifications:**
+ Active and current or provisional peer support license (Can get their certificate within a year of being hired)
+ Peer Support Specialist experience
+ Basic (or higher) level of proficiency with Microsoft Office (Word, Excel, and Outlook)
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
_Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law._
_UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment._
#RPO
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Subject Matter Expert

New York, New York Luminance

Posted today

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Job Description

Job Description

This is a fantastic opportunity to join Luminance, the pioneer of Legal-Grade™ AI for enterprise. Backed by internationally renowned VCs and named in both the Forbes AI 50 list of ‘Most Promising Private AI Companies in the World’ and Inc. 5000’s ‘Fastest Growing Companies in America’, Luminance is disrupting the legal profession around the globe.

World-leading AI company, Luminance, is looking for Subject Matter Experts in its New York office. Off the back of a $75 million Series C funding round and 6x ARR growth in the last two years, this is a fantastic opportunity to join the leadership team of a fast-growing AI company that is transforming the legal industry.

As a Subject Matter Expert, you will be looking to use your legal background to accelerate your career in a new direction. The role will be varied, sitting at the intersection between the product, our customers and the market:

Responsibilities
  • Working closely with Luminance’s customer base - which includes blue-chip organisations such as DHL, AMD and LG - to ensure maximum value from the technology and drive a first-class customer experience
  • Helping shape the future of ground-breaking product innovation for its 700+ global customers;s
  • Be a Luminance ambassador and evangelist, speaking on the company’s behalf at industry conferences and other public forums;
  • A strategic partner to the leadership team;
  • And much more

Requirements

  • Legal knowledge is a must – qualified lawyers are strongly favoured
  • A self starter, able to work autonomously and as part of a team
  • Able to act as a representative of the company’s leadership team in strategic customer and/or partner relationships, as well as in public settings such as industry events
  • Strong interpersonal skills with the ability to foster strong customer relationships and develop an in-depth knowledge of the product to meet individual business requirements
  • Able to manage multiple projects, adhere to timelines, adapt to shifting priorities, all with an attention to detail and eye for what moves the needle
  • Excellent written and verbal communication skills, with the ability to craft and communicate clear, concise, and compelling narratives
  • Bachelor’s or master’s degree with a GPA of 3.4 or above (US) or 2:1 and above

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Collection Specialists

New York, New York Champion Elevator Corporation

Posted today

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Job Description

Job Description

Job Description

Job Description:

We seek a detail-oriented and proactive Collections Specialist to join our Accounts Receivable team. This role is responsible for managing outstanding customer balances, updating and maintaining accurate customer information, coordinating across departments to ensure data integrity, processing account adjustments, and handling refunds. The ideal candidate will possess intuition, objectivity, quick thinking to adapt to new situations, problem-solving abilities, and a collaborative mindset.


Key Responsibilities:

  • Monitor and manage customer accounts to ensure timely payment of outstanding invoices.
  • Update and maintain accurate customer records in the Accounts Receivable system.
  • Contact customers via phone, email, or mail to follow up on overdue accounts and resolve payment issues.
  • Collaborate with internal departments (Sales, Service, Violations, etc.) to verify customer information and resolve discrepancies.
  • Process refunds and issue credit memos as needed.
  • Research and resolve customer account issues or billing disputes.
  • Make account adjustments based on documentation and established procedures.
  • Provide regular updates to management on collections status.

Qualifications:

  • High school diploma or equivalent.
  • 2+ years of experience in accounts receivable or collections role.
  • Familiarity with accounting or ERP systems.
  • Strong attention to detail and organizational skills.
  • Excellent verbal and written communication skills.
  • Ability to work both independently and collaboratively in a team environment.

Preferred Skills:

  • Experience with processing refunds and issuing credits.
  • Knowledge of general accounting principles.
  • Customer service experience.
  • Experience using HighRadius Order to Cash platform.
  • Experience in the elevator service industry.

Job Type:


  • Full-Time

Compensation:

  • Salary based on experience, with benefits including health insurance, paid time off, and retirement plan options.

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Sales Consultant / Brand Specialists

New York, New York OPEN ROAD AUTO GROUP

Posted today

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Job Description

Job Description

Job Description

 Brand Specialists

Open Road Auto Group embodies a diverse culture of talent, leadership, and professionalism in an environment that supports and encourages innovation, accountability, growth, and fun.  This is the “Road Most Travelled” and the “Road Most Successful.

Sales Representative Responsibilities:

  • Auto Sales Specialists interact and consult with customers to guide them through their vehicle experience. Their goal is to create a simple, educated and fun experience. They assist customers in selecting the right vehicle for their lifestyle.
  • Create and build client relationships
  • Present vehicle attributes, model options, features, purchase and finance options and store policies and services to customers.
  • Facilitate customer test drives.
  • Ensure timely follow up and maintain strong relationships with previous and prospective customers.
  • Track customers using store CRM tools.
  • Stay certified with all new brand knowledge.
  • Prepare vehicles for customer delivery.
  • Maintain appearance and cleanliness of store showroom and vehicle lot.
  • Review all the “bells and whistles” to create an enjoyable ownership experience. 

Sales Representative Qualifications:

  • A team player focused on providing exemplary customer service
  • Self-motivated with the ability to set and achieve targeted goals
  • Experience in automotive sales, is a plus
  • Excellent interpersonal communication skills
  • Excellent organizational and time management skills
  • Ability to multi-task in a fast-paced work environment
  • Working knowledge of computers
  • Be at least 18 years of age
  • Possess and acceptable driving record and a valid driver's license in your state of residence. 

Open Road Auto Group owns and operates over twenty-five automotive facilities including seventeen dealerships throughout the New York/New Jersey metropolitan area. Currently, we are ranked as one of the largest automotive groups in the nation by Automotive News. We specialize in providing “in-demand” vehicles, both new and pre-owned, for our customers who have come to expect a “Five Star customer service experience”.

With over 50 years of automotive experience, our mission is to remain one of the premier automobile retailers in the country, providing the best opportunities for our team members, customers and communities. We understand and acknowledge the importance of our customers and in doing so; we strive to develop a highly motivated, world-class, workforce that is committed to satisfying their needs.

At Open Road we know our employees, and their achievements, drive our culture and success.

Our Total Compensation Rewards Program includes:
 

BASE PAY - Determined by competitive market pay rate for your job, your skills, experience and performance

BONUSES - Rewards achievement of specific business goals, in eligible positions

BENEFITS - Include wellness coverage, optional benefits, income protection, 401(k), purchase programs, such as:

  • Medical, Dental and Vision Plans
  • Vacation Time
  • Personal Time
  • Short and Long Term Disability
  • Life Insurance
  • 401(k) Retirement Plan with employer match
  • Manufacturer Certifications
  • Leadership Training Programs
  • Vehicle Purchase Discounts
  • Wellness Initiatives
  • Volunteer Time

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Furniture Movers and Packing Specialists

Englewood, New Jersey WeCare Senior Relocation Services, LLC

Posted today

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Job Description

We are looking for reliable Furniture Movers and Packing Specialists to join our team. Candidates should be punctual, collaborative workers, and feel comfortable working in a professional manner with our elderly customers. All candidates are expected to use extreme care when handling customer goods.

Mover Job Description:

  • Physically fit.
  • Packing and properly wrapping furniture
  • Loading and unloading of all items
  • Assembling or placing items as needed
  • Comfortable with driving a large truck

Packing Specialist Job Description:

  • Packing customer personal items and unpacking these items at new locations
  • Must have personal transportation to and from locations

All staff are required to have a COVID Test done Bi-Weekly, masks are required during jobs, and may need to wear a gown or glove with some job sites.

Job Types: Full-time, Part-time

Pay: TBD based on experience

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Ductless / VRF Technical Specialist

11120 Long Island City, New York Trane Technologies

Posted 4 days ago

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Job Description

At Trane Technologies ( and through our businesses including Trane® ( and Thermo King® ( , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's in it for you: **  
**Be a part of our mission!**   As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. 
**Thrive at work and at home: **  
+ **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE** !   
+ **Family building benefits** include fertility coverage and adoption/surrogacy assistance.   
+ **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.   
+ **Paid time off,** including in support of **volunteer** and **parental leave** needs.   
+ Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** .   
+ Learn more about our benefits here ( !  
**Where is the work:**
**Hybrid:** This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.  This position will cover the NYC and NJ territory.
**Summary:**
Trane has an exciting new opportunity to join our organization as a **Ductless Technical Specialist** . In this position you will be working closely with our contractor customers and internal service fulfillment team to ensure proper installation and startup. You will also be providing sales support in the application of Trane VRF and Ductless products. Primarily on post-sale technical & contractor support. FSR type role. First line of defense for technical support prior to calling JV tech support or dispatching service tech.
**What you will do:**
· Responsible for VRF/Ductless product success
· Participate in Mitsubishi DSG program as a representative for your district/territory.
· Will be trained on Mitsubishi products and participate in becoming a certified trainer for our internal training program.
· Monitor, measure, and modify process measurements to meet customer needs effectively and efficiently.
· Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.
· Provide commercial and high-level technical product sales training to district office personnel and customers.
· Responsible for field training of customers in the installation and troubleshooting of VRF and Ductless products.
· Able to troubleshoot VRF and Ductless products.
· Able to assist in the startup and commissioning of VRF and ductless products.
· Build consultative relationships and trust with owners and contracting customers.
· Support District office performance by coaching sales personnel in competent VRF product sales, application, and customer support.
**What you will bring:**
**·** At least 2 to 5 years of VRF experience is required
**·** Background in VRF Installation and VRF System Control strongly preferred
**·** Knowledge of Commercial HVAC systems strongly preferred
**·** Customer presentation / training skills is preferred.
**·** Must be able to travel throughout assigned territory
**·** Great public speaking and presenting experience is required
**·** Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
**o** DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
**Compensation:  **  
Base Pay Range: $85,000 -$120,000, plus incentive
Total compensation for this role will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
This position is classified as safety-sensitive.  
**Equal Employment Opportunity:**    
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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Ductless / VRF Technical Specialist

07058 Pine Brook, New Jersey Trane Technologies

Posted 4 days ago

Job Viewed

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Job Description

At Trane Technologies ( and through our businesses including Trane® ( and Thermo King® ( , we create innovative climate solutions for buildings, homes, and transportation that challenge what's possible for a sustainable world. We're a team that dares to look at the world's challenges and see impactful possibilities. We believe in a better future when we uplift others and enable our people to thrive at work and at home. We boldly go.
**What's in it for you: **  
**Be a part of our mission!**   As a world leader in creating comfortable, sustainable, and efficient environments, it's our responsibility to put the planet first. For us at Trane Technologies, sustainability is not just how we do business-it is our business. Do you dare to look at the world's challenges and see impactful possibilities? Do you want to contribute to making a better future? If the answer is yes, we invite you to consider joining us in boldly challenging what's possible for a sustainable world. 
**Thrive at work and at home: **  
+ **Benefits** kick in on **DAY ONE** for you _and_ your family, including health insurance and holistic wellness programs that include generous incentives - **WE DARE TO CARE** !   
+ **Family building benefits** include fertility coverage and adoption/surrogacy assistance.   
+ **401K** **match** up to 6%, plus an additional 2% core contribution = up to **8%** company contribution.   
+ **Paid time off,** including in support of **volunteer** and **parental leave** needs.   
+ Educational and training opportunities through company programs along with **tuition assistance** and **student debt support** .   
+ Learn more about our benefits here ( !  
**Where is the work:**
**Hybrid:** This position has been designated as a Hybrid work schedule with work performed onsite 3 days each week.  This position will cover the NYC and NJ territory.
**Summary:**
Trane has an exciting new opportunity to join our organization as a **Ductless Technical Specialist** . In this position you will be working closely with our contractor customers and internal service fulfillment team to ensure proper installation and startup. You will also be providing sales support in the application of Trane VRF and Ductless products. Primarily on post-sale technical & contractor support. FSR type role. First line of defense for technical support prior to calling JV tech support or dispatching service tech.
**What you will do:**
· Responsible for VRF/Ductless product success
· Participate in Mitsubishi DSG program as a representative for your district/territory.
· Will be trained on Mitsubishi products and participate in becoming a certified trainer for our internal training program.
· Monitor, measure, and modify process measurements to meet customer needs effectively and efficiently.
· Maintain customer satisfaction by investigating concerns, advising corrective action, and communicating with customers, and co-workers.
· Provide commercial and high-level technical product sales training to district office personnel and customers.
· Responsible for field training of customers in the installation and troubleshooting of VRF and Ductless products.
· Able to troubleshoot VRF and Ductless products.
· Able to assist in the startup and commissioning of VRF and ductless products.
· Build consultative relationships and trust with owners and contracting customers.
· Support District office performance by coaching sales personnel in competent VRF product sales, application, and customer support.
**What you will bring:**
**·** At least 2 to 5 years of VRF experience is required
**·** Background in VRF Installation and VRF System Control strongly preferred
**·** Knowledge of Commercial HVAC systems strongly preferred
**·** Customer presentation / training skills is preferred.
**·** Must be able to travel throughout assigned territory
**·** Great public speaking and presenting experience is required
**·** Must possess a valid driver's license for a minimum of 12 months, with no major or frequent traffic violations including, but not limited to:
**o** DUI, Hit & Run, License Suspension, Reckless / Carless Driving, or multiple smaller infractions or preventable collisions in the previous 3 years.
**Compensation:  **  
Base Pay Range: $85,000 -$120,000, plus incentive
Total compensation for this role will include an incentive plan. Disclaimer: This base pay range is based on US national averages. Actual base pay could be a result of seniority, merit, and geographic location where the work is performed.
This position is classified as safety-sensitive.  
**Equal Employment Opportunity:**    
We offer competitive compensation and comprehensive benefits and programs. We are an equal opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status.
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UKG Pro WFM Technical Specialist Master

11853 Jericho, New York Deloitte

Posted 4 days ago

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Job Description

UKG Pro WFM Technical Specialist Master
Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Strategy and Technology practice is a $650M+ offering, with over 2,000 consulting practitioners, and is part of a $B+ Human Capital team. Our practice encompasses several offerings, including UKG, which is one of the fastest growing in our portfolio.
Working with our Global Payroll and Workforce Management Team means you will be working with UKG's #1 Global System Integrator who had growth of over 35% in 2024. Our commitment to UKG's platforms is demonstrated in over 150 successful implementations, including some of the largest UKG implementations to date.
Human Capital
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
The Team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Recruiting for this role ends on 12/31/25
Work you'll do:
As a UKG Pro WFM Technical Specialist, you should expect to be involved in the following:
+ Collaborate with stakeholders, including business analysts, project managers, and end-users, to understand business objectives and translate those goals into technical specifications that ensure scalability, performance, and security.
+ Build technical designs for software applications that incorporate architecture patterns, frameworks, data models, application components, and system integrations.
+ Define the architecture strategy and development roadmap to align with the organization's business goals and technology strategy.
+ Evaluate and select appropriate technologies, platforms, and tools for application development that may or may not be part of the UKG ecosystem.
+ Recommend technologies and tools that align with the application's requirements, based on factors such as performance, scalability, and maintainability.
+ Integrate applications to run smoothly with backend tools, such as cloud storage or application program interfaces (APIs).
Required Qualifications:
+ Bachelor's Degree or equivalent experience
+ 6+ years of experience actively working with HR and WFM functions and processes, demonstrating strong problem solving and troubleshooting skills
+ 6 years of experience with UKG Technical Architecture, and familiarity with the Boomi integration layer and UKG's net-new platform technologies (LLM, FLEX, Bryte).
+ 6+ years of experience working with Global Fortune 500 firms.
+ 6+ years of experience leading technical teams in the full lifecycle of a WFM project or workstream including Business Analysis, Functional Specification, System Configuration, Design, Testing
+ 6+ years of experience in leading requirements gathering workshops or facilitating meetings.
+ Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available
Preferred Qualifications:
+ 6+ years of external Consulting Experience
+ 6+ years of experience in other HRIS Implementations
+ 6+ years of experience with UKG's technology stack and embedded next gen technologies (UKG Bryte, Flex, UDES and Google LLM)
+ Proficient in Microsoft Excel, Visio and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 130,800 to 241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC
Information for applicants with a need for accommodation:
more information about Human Capital, visit our landing page at: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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UKG Pro WFM Technical Specialist Master

07308 Jersey City, New Jersey Deloitte

Posted 4 days ago

Job Viewed

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Job Description

UKG Pro WFM Technical Specialist Master
Are you passionate about delivering goals to your client that go above and beyond their expectations? The Deloitte HR Strategy and Technology practice is a $650M+ offering, with over 2,000 consulting practitioners, and is part of a $B+ Human Capital team. Our practice encompasses several offerings, including UKG, which is one of the fastest growing in our portfolio.
Working with our Global Payroll and Workforce Management Team means you will be working with UKG's #1 Global System Integrator who had growth of over 35% in 2024. Our commitment to UKG's platforms is demonstrated in over 150 successful implementations, including some of the largest UKG implementations to date.
Human Capital
Our Human Capital practice is at the forefront of transforming the nature of work. As converging forces reshape industries, our team uniquely addresses the complexities of work, workforce, and workplace dynamics. We leverage sector-specific insights and cross-domain perspectives to help organizations tackle their most challenging workforce issues and align talent strategies with their strategic visions. Our practice is renowned for making work better for humans and humans better at work. Be part of this exciting era of change and join us on this transformative journey.
The Team
Our HR Strategy & Technology Offering is dedicated to developing leading global HR strategies and implementing cutting-edge HR technologies. We drive transformation and maximize the workforce experience, ensuring sustained HR effectiveness and value. In a world of disruption, our solutions empower organizations to navigate challenges seamlessly, enhancing their HR capabilities and fostering a resilient workforce.
Recruiting for this role ends on 12/31/25
Work you'll do:
As a UKG Pro WFM Technical Specialist, you should expect to be involved in the following:
+ Collaborate with stakeholders, including business analysts, project managers, and end-users, to understand business objectives and translate those goals into technical specifications that ensure scalability, performance, and security.
+ Build technical designs for software applications that incorporate architecture patterns, frameworks, data models, application components, and system integrations.
+ Define the architecture strategy and development roadmap to align with the organization's business goals and technology strategy.
+ Evaluate and select appropriate technologies, platforms, and tools for application development that may or may not be part of the UKG ecosystem.
+ Recommend technologies and tools that align with the application's requirements, based on factors such as performance, scalability, and maintainability.
+ Integrate applications to run smoothly with backend tools, such as cloud storage or application program interfaces (APIs).
Required Qualifications:
+ Bachelor's Degree or equivalent experience
+ 6+ years of experience actively working with HR and WFM functions and processes, demonstrating strong problem solving and troubleshooting skills
+ 6 years of experience with UKG Technical Architecture, and familiarity with the Boomi integration layer and UKG's net-new platform technologies (LLM, FLEX, Bryte).
+ 6+ years of experience working with Global Fortune 500 firms.
+ 6+ years of experience leading technical teams in the full lifecycle of a WFM project or workstream including Business Analysis, Functional Specification, System Configuration, Design, Testing
+ 6+ years of experience in leading requirements gathering workshops or facilitating meetings.
+ Ability to travel up to 50%, on average, based on the work you do and the clients and industries/sectors you serve
+ Limited immigration sponsorship may be available
Preferred Qualifications:
+ 6+ years of external Consulting Experience
+ 6+ years of experience in other HRIS Implementations
+ 6+ years of experience with UKG's technology stack and embedded next gen technologies (UKG Bryte, Flex, UDES and Google LLM)
+ Proficient in Microsoft Excel, Visio and PowerPoint, with at least 2 years' experience creating advanced Excel models (e.g., pivot tables, VLOOKUP, data analysis) and developing client-ready PowerPoint presentations for executive-level audiences.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is 130,800 to 241,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Possible Locations: Atlanta, Austin, Baltimore, Birmingham, Boca Raton, Boise, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Columbus, Costa Mesa, Dallas, Davenport, Dayton, Denver, Des Moines, Detroit, Fort Worth, Fresno, Grand Rapids, Hartford, Hermitage, Houston, Huntsville, Indianapolis, Jacksonville, Jericho, Jersey City, Kansas City, Las Vegas, Los Angeles, Louisville, McLean, Memphis, Miami, Midland, Minneapolis, Morristown, Nashville, New Orleans, New York, Philadelphia, Pittsburgh, Portland, Princeton, Raleigh, Richmond, Rochester, San Antonio, San Diego, San Francisco, San Jose, Seattle, St. Louis, Stamford, Tallahassee, Tampa, Tempe, Tulsa, Washington DC
Information for applicants with a need for accommodation:
more information about Human Capital, visit our landing page at: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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