404 Store Managers jobs in Memphis
Customer Service
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Join to apply for the Customer Service Leader-3271 role at MAPCO Express
4 weeks ago Be among the first 25 applicants
Join to apply for the Customer Service Leader-3271 role at MAPCO Express
- Meet company customer service standards.
- Follow company cash control policies and procedures.
- Adhere to all laws and regulations regarding the sale of any government regulated products and services.
- Obey company and health department safety guidelines for food preparation.
- Detail cleaning of store interior and exterior according to company standards.
- Stock and rotate products including coolers and/or freezers.
- Complete training activities and pass minimum job performance standards.
- Follow company general rules of conduct and code of ethics.
- Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
- Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
- Other duties as assigned.
Position Responsibilities
- Meet company customer service standards.
- Follow company cash control policies and procedures.
- Adhere to all laws and regulations regarding the sale of any government regulated products and services.
- Obey company and health department safety guidelines for food preparation.
- Detail cleaning of store interior and exterior according to company standards.
- Stock and rotate products including coolers and/or freezers.
- Complete training activities and pass minimum job performance standards.
- Follow company general rules of conduct and code of ethics.
- Motivate sales associates to grow the store sales and profitability using suggestive selling techniques.
- Assist the store manager in hiring, developing, and training others in store to meet company standards and guidelines.
- Other duties as assigned.
Time Management
- Value time and use your time effectively and efficiently.
- Concentrate your efforts on the more important priorities and can attend to a broader range of activities.
- Get more done in less time than others.
- Enjoy working hard and seize more opportunities than others.
- Not fearful of acting with a minimum of planning.
- Act with customers in mind and be dedicated to meeting the expectations and requirements of internal and external customers.
- Get first-hand customer information and use it for improvements in products and services.
- Pursue everything with energy, drive, and a need to finish.
- Seldom give up before finishing, especially in the face of resistance or setbacks.
Standing/Walking 50%
Lifting up to 40 pounds 10%
Bending 10%
Sitting 10%
Squatting/Stooping 5%
Climbing 5%
Reaching 10%
Capable of working in a fast-paced environment that requires being on your feet for an extended period of time.
Travel Requirements- 0 overnight stays per year
Handle Hazardous Materials- 5%
Educational Qualifications And Experience
- Customer service experience desired
- Ability to perform multiple tasks at one time
- Read, understand, and speak English at an eighth grade level
- Comprehend and perform basic math skills
- Understand, comprehend, and perform basic computer and point-of-sale skills
- Seniority level Entry level
- Employment type Full-time
- Job function Customer Service
- Industries Retail
Referrals increase your chances of interviewing at MAPCO Express by 2x
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#J-18808-LjbffrCustomer Service Representative
Posted 8 days ago
Job Viewed
Job Description
- Minimal weekday hours required (join for weekends only!)
- Generous Team Member discount
- $400 bonus for every referral hired with NO LIMIT*
- Competitive hourly pay rates & team bonus
- Get Paid Early!
* Additional terms and conditions apply.
At David's Bridal, we empower our customers and our employees to stay true to their dreams and find the one, whether that means the wedding dress that matches a personal style-or the career that is a perfect fit. Join a company that dominates the products in their category - 1 out of 3 being sold by them and taking care of them with one of the highest customer service scores in retail!
We make dreams happen-apply today!
The Customer Service Representative (CSR) is responsible for interacting with all customers, maintaining a friendly, positive, authentic, empathetic, and professional approach, to deliver a consistent Five-Star Customer Service Experience. The CSR reports to the Store Manager, in partnership with the Operations Supervisor/Manager. The CSR supports the welcome desk, cash wrap, systems/processes, inventory management, and daily routines to ensure the store is foundationally excellent and that the customer has an exceptional shopping experience.
Essential Job Functions:
- Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict.
- Use all systems to manage the customer flow to deliver Five-Star Customer Service experience.
- Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs.
- Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service.
- Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team.
- Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations.
- Promote all alteration services and personalization options.
- Maintain store-standards to support a flawless shopping experience.
- Maintain a high standard of dress to meet the Dress Code policy.
- Respond promptly to all customer questions providing product and service information.
- Build and maintain long-term relationships to meet and exceed customer satisfaction and loyalty.
- Engage in the inventory management procedures by processing orders, receiving, and ensuring first quality standards for all merchandise.
- Support all cash wrap behaviors and processes transactions with accuracy to make every customer feels celebrated.
- Assist with all sales promotions and visual updates.
- Other duties as assigned.
Physical Demands :
- While performing the duties of this job, the employee is occasionally required to stand, walk, and sit for extended periods of time; reach for tools and objects with hands and arms; climb stairs; stoop, kneel, crouch, or crawl; and talk to and hear customers . The employee must occasionally lift to 25 pounds. The employee must be able to see up close and at a distance, as well as use peripheral vision and depth perception, and be able to look at, read, and use a computer, electronic devices, and phones for long periods of time.
Education & Credentials:
- High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.
Now that we've popped the question, please say "I do".
Part Time Benefits Include:
- Rewarding Environment and Competitive Pay
- Team Bonus
- Dayforce Wallet - Get Paid Early!
- Generous Team Member Discount After First Pay Period
- Vision Care
- Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
- 401K Program
- Discount for Identity Theft Protection
- Discounts for Home and Auto Insurance
- Discounts for Mobile
- Legal Benefits (MetLife Hyatt Legal Plans)
- Pet Insurance
Love wins when love is for Everyone!
Our mission at David's Bridal is to embrace the ideas of Diversity, Equity, and Inclusion. It is our goal to build a workforce that is as representative as the customers we serve. We vow to create a culture where all forms of diversity are celebrated and seen as valuable.
David's Bridal encourages applications from all qualified candidates. David's Bridal has a great record of accommodating persons with disabilities. Contact Human Resources at or if you need accommodation at any stage of the application process or want more information on our accommodation policies.
Disclaimer: The preceding job description has been designed to highlight the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities and qualifications required of employees assigned to this job. Actual duties and responsibilities will vary.
The starting rate of pay offered will vary based on factors including but not limited to, position offered, location, training, and/or experience, and internal equity. This base pay range of $12-15/ hr is specific to the state this role is posted in and may not be applicable to other locations. At David's Bridal, it is not typical for an individual to be hired at the high end of the range in their role, and compensation decisions are dependent upon the details and circumstances of each position and candidate.
Customer Service Associate
Posted 15 days ago
Job Viewed
Job Description
As a Roses/Roses Express Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education : Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements : Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies : Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
- Retail store environment where extended periods of standing are required
- Retail store stockroom environment subject to fluctuations in temperature
- Frequent lifting and maneuvering of merchandise and displays.
- Exposure to dust and extreme temperatures while unloading trailers.
- Scheduled work hours may vary, including evenings and weekends.
- Occasional use of ladders is required.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Service Associate
Posted 28 days ago
Job Viewed
Job Description
Provides courteous customer service and maintain merchandise displays to enhance overall customer satisfaction, sales, profitability, and store standards. In applicable instances, unloads trucks, processes freight, stocks counters, and performs any other function needed to maintain the salesfloor.
Job Scope
This position has no direct supervisory or budgetary accountability.
Essential Functions
1) Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
2) Price, stock and maintain merchandise in a neat and orderly manner.
3) Process sales transactions in an accurate, efficient, and friendly manner.
4) Adhere to assigned work schedule in order to provide predictability in workload scheduling.
5) Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
6) In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
Ancillary Functions
- Provide support to store management as requested.
Qualifications and Skills Required
- Fundamental reading and math skills
- Ability to effectively communicate in English
Working Conditions
- Retail store environment where extended periods of standing are required
- Retail store stockroom environment subject to fluctuations in temperature
- Frequent lifting and maneuvering of merchandise and displays
- Exposure to dust and extreme temperatures while unloading trailers
- Scheduled work hours may vary, to include evenings and weekends
- Occasional use of ladders required
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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