20 Strategic Decision Making jobs in Dallas

**Specialty/Competency:** Corporate and Business Strategy
**Industry/Sector:** CM X-Sector
**Time Type:** Full time
**Travel Requirements:** Up to 80%
A career within Corporate and Business Strategy services, will provide you with the opportunity to help our clients solve their toughest problems and seize essential advantages by defining and evaluating strategies of all types. We analyse business and market trends to explore new approaches that help our clients make tough choices and surpass the competition. At both the business unit and corporate level, we help organisations with organic enterprise growth, pricing and profitability, shareholder value, and sustainable corporate strategies.
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.
As a Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:
+ Develop new skills outside of comfort zone.
+ Act to resolve issues which prevent the team working effectively.
+ Coach others, recognise their strengths, and encourage them to take ownership of their personal development.
+ Analyse complex ideas or proposals and build a range of meaningful recommendations.
+ Use multiple sources of information including broader stakeholder views to develop solutions and recommendations.
+ Address sub-standard work or work that does not meet firm's/client's expectations.
+ Use data and insights to inform conclusions and support decision-making.
+ Develop a point of view on key global trends, and how they impact clients.
+ Manage a variety of viewpoints to build consensus and create positive outcomes for all parties.
+ Simplify complex messages, highlighting and summarising key points.
+ Uphold the firm's code of ethics and business conduct.
**Job Requirements and Preferences** :
**Basic Qualifications** :
**Minimum Degree Required** :
Bachelor Degree
**Minimum Years of Experience** :
5 year(s)
**Preferred Qualifications** :
**Degree Preferred** :
Master of Business Administration
**Preferred Knowledge/Skills** :
Minimum of 7 years of strategy consulting or industry consulting experience preferred
Demonstrates extensive abilities and/or a proven record of success in Digital Value Creation in either in professional consulting services or corporate roles in the following areas:
+ Demonstrates extensive knowledge of and/or success in bringing together the best of digital capabilities to help our clients use digital technology (AI, ML, Data and Analytics, etc.) to transform their business. You'll work on projects across all industries and functions to help our clients deliver breakthrough products, experiences, and businesses, both on technology and non-technology topics; and,
+ Demonstrates extensive knowledge in designing end to end customer / process journeys across the business value chain, designing the product solution and working with a team of technologists to build the solution and its eventual rollout to customers / employees.
Demonstrates extensive leadership, strategic and creative thinking, problem solving, individual initiative, and the following abilities:
+ Building productive and collaborative relationships with team members and proactively providing and seeking guidance, clarification, and feedback;
+ Managing a team to a successful project conclusion through problem solving global, enterprise-wide strategy issues;
+ Identifying and addressing client needs: building, maintaining, and utilizing networks of client relationships;
+ Communicating effectively in an organized and knowledgeable manner in written and verbal formats; and,
+ Conducting and managing market research and quantitative and qualitative analyses, including the timely synthesis of complex data into meaningful insights, and the ability to readily grasp analytical frameworks and employ them effectively to either qualitative or quantitative evidence.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $99,000 - $232,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

**Specialty/Competency:** Corporate and Business Strategy
**Industry/Sector:** CM X-Sector
**Time Type:** Full time
**Travel Requirements:** Up to 80%
At PwC, our people in strategy consulting focus on providing strategic guidance and insights to organisations. They analyse market trends, assess business performance, and develop recommendations to help clients achieve their goals. These individuals work closely with clients to identify opportunities for growth, optimise operations, and enhance overall business performance.
In technology strategy at PwC, you will specialise in developing and implementing strategic plans to leverage technology for business growth and innovation. You will analyse market trends, assess organisational needs, and provide guidance on technology investments and initiatives. Working in this area, you will collaborate with stakeholders to align technology strategies with overall business objectives to increase utilisation of technology resources, driving competitive advantage.
Growing as a strategic advisor, you leverage your influence, expertise, and network to deliver quality results. You motivate and coach others, coming together to solve complex problems. As you increase in autonomy, you apply sound judgment, recognising when to take action and when to escalate. You are expected to solve through complexity, ask thoughtful questions, and clearly communicate how things fit together. Your ability to develop and sustain high performing, diverse, and inclusive teams, and your commitment to excellence, contributes to the success of our Firm.
Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:
+ Craft and convey clear, impactful and engaging messages that tell a holistic story.
+ Apply systems thinking to identify underlying problems and/or opportunities.
+ Validate outcomes with clients, share alternative perspectives, and act on client feedback.
+ Direct the team through complexity, demonstrating composure through ambiguous, challenging and uncertain situations.
+ Deepen and evolve your expertise with a focus on staying relevant.
+ Initiate open and honest coaching conversations at all levels.
+ Make difficult decisions and take action to resolve issues hindering team effectiveness.
+ Model and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.
Learn more about how we work: does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 
For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws. At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.
Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: salary range for this position is: $124,000 - $280,000, plus individuals may be eligible for an annual discretionary bonus. For roles that are based in Maryland, this is the listed salary range for this position. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link:

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.
We are seeking a motivated and analytical Consultant to join our Global Business Services (GBS) Strategy team. The ideal candidate will have a foundational understanding of multi-functional GBS operations and operating model structures, strong analytical and communication skills, and an interest in the intersection of technology, process design, and change management. In this role, you will support strategic business transformation initiatives, help develop governance structures, assist in implementing new capabilities, and contribute to optimizing functional processes using leading technologies.
Recruiting for this role ends 12/31/25
Work You'll Do:
As a Consultant in GBS Strategy, you will work as part of a team to help clients improve their business operations and achieve their strategic goals. You will support the identification, analysis, and implementation of business and technology solutions that drive operational effectiveness and efficiency. Your responsibilities will include conducting research, analyzing data, preparing presentations, and assisting with project deliverables. You will have the opportunity to learn from experienced professionals, develop your consulting skills, and contribute to impactful client engagements.
Key Areas of Focus:
+ Project Support
+ Process Analysis and Improvement
+ Operating Model and Governance
+ Technology and Innovation
+ Stakeholder Engagement
+ Change Management
+ Team Collaboration
The Team:
Our Global Business Services (GBS) offering specializes in transforming corporate functions by centralizing and optimizing service delivery. We deliver resilient, agile, and cost-effective outcomes that advance the CFO agenda. Our solutions and capabilities support ERP-enabled transformation through the functional design, implementation, and governance of processes, controls, and policies.
Required Qualifications:
+ 2+ years of relevant consulting or industry experience, preferably in business operations, shared services, process improvement, or a related field
+ Bachelor's degree from an accredited university in business, engineering, information systems, or a related discipline
+ Demonstrated experience supporting project teams in the analysis, design, and implementation of business processes or operating models
+ Strong analytical, quantitative, and problem-solving skills, with proficiency in Microsoft Excel for data analysis and modeling
+ Experience preparing client-ready presentations and reports using Microsoft PowerPoint
+ Familiarity with data visualization and analytics tools (e.g., Tableau, Power BI) and ability to interpret and communicate data-driven insights
+ Exposure to technology-enabled business transformation, including workflow platforms (e.g., ServiceNow, Salesforce), automation, or digital solutions
+ Understanding of or exposure to process improvement methodologies (e.g., Lean, Six Sigma) and change management concepts
+ Excellent written and verbal communication skills, with the ability to communicate complex ideas clearly and concisely to diverse audiences
+ Strong organizational skills and attention to detail, with the ability to manage multiple priorities in a fast-paced environment
+ Ability to work independently and collaboratively within cross-functional teams
+ Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future
+ Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve.
Preferred Qualifications:
+ Experience with shared services, outsourcing, or back-office functional optimization projects
+ Familiarity with Robotic Process Automation (RPA) or artificial intelligence applications in business operations
+ Exposure to governance frameworks or operating model design
+ Experience supporting change management initiatives, including communications and training
+ Certification or coursework in project management, process improvement (e.g., Lean, Six Sigma), or change management (e.g., Prosci, ADKAR)
+ Advanced degree (e.g., MBA, MS) or relevant professional certifications
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $93,225 - $163,100. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.
Recruiting for this role ends on 12/31/25
Work you'll do:
As a GBS Manager, you will lead projects around the strategy, design, and implementation of creative business and technology solutions aimed at driving operational effectiveness, cost efficiencies, and organizational agility. In this role, you will architect and guide strategies and transformation programs that enable growth and value creation by driving innovation into core business operations, standardizing and simplifying the way work gets done, and optimizing service delivery models.
Manager responsibilities include:
+ Deliver service excellence by identifying and addressing complex client business issues, serving as a trusted advisor.
+ Support the response to Requests for Proposal (RFPs) and other client opportunities, shaping solution approaches and guiding pursuit teams.
+ Lead project teams, ensuring the quality, consistency, and impact of deliverables
+ Determine and apply advanced assessment techniques and emerging technologies best suited to each client's unique needs, providing strategic recommendations.
+ Lead and validate analysis, ensuring recommendations are aligned with client objectives and the broader engagement context.
+ Provide mentorship, coaching, and performance feedback to support the professional growth of junior staff
You will be responsible for executing the day-to-day business model transformations and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Manager, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.
Key areas of focus include:
+ Sales and Opportunity Development
+ Strategic Planning and Execution
+ Operating Model Structures and Governance
+ Customer Experience Design
+ Process Design and Optimization
+ Storyboarding and Communication
+ Stakeholder Management
+ Change Management
+ Global Collaboration and Coordination
The team:
Our Global Business Services (GBS) offering specializes in transforming corporate functions by centralizing and optimizing service delivery. We deliver resilient, agile, and cost-effective outcomes that advance the CFO, CAOs and other executive stakeholders' agendas. Our solutions and capabilities support ERP-enabled transformation through the functional design, implementation, and governance of processes, controls, and policies.
Qualifications:
Required
+ Bachelor's degree from an accredited university
+ 8+ years of relevant consulting experience in a professional services environment (with large/boutique consulting firm or industry transformation/strategy group)
+ 3+ years of direct people management experience, including leading teams on complex projects
+ Hands-on project experience within Shared Services, Outsourcing, Offshoring, or back-office functional optimization
+ Demonstrated experience in service delivery model strategy, design, implementation, and optimization for multi-functional or single-function entities
+ Proven financial modeling/analysis and business case development skills, with advanced proficiency in Microsoft Excel
+ In-depth knowledge of ERP functionality and its impact on GBS operations
+ Experience with data visualization tools (e.g., Tableau, Power BI)
+ Familiarity with customer-oriented workflow platforms (e.g., ServiceNow, Salesforce)
+ Expertise in digital transformation, Artificial Intelligence, and automation technologies as applied to GBS operations, including awareness of current/emerging AI applications in GBS
+ Experience working across multiple GBS pillars (e.g., HR, IT, Finance, Procurement, Commercial Operations, Legal)
+ Demonstrated ability to create compelling storyboards and presentations for diverse audiences, including executives
+ Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future
+ Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Strong critical thinking, analytical, and problem-solving abilities
+ Exceptional interpersonal, team-building, and written/oral communication skills; demonstrates integrity, initiative, creativity, and passion
+ Proven ability to work effectively in fast-paced, dynamic, and ambiguous environments; navigates multiple priorities seamlessly
+ Able to work independently, influence stakeholders, and lead diverse, multi-disciplinary teams
+ Outstanding executive presence and advanced leadership capabilities
+ Prior experience with process improvement methodologies (e.g., Lean, Six Sigma)
+ Certifications in change management methodologies (e.g., Prosci, ADKAR) are a plus
+ Experience in Business Process Outsourcing vendor selection
+ Ability to translate technology capabilities into practical process improvements
+ Experience in developing proposals
+ MBA or advanced degree is highly desirable
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $151,800-$265,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.
Recruiting for this role ends on 12/31/25
Work you'll do:
As a GBS Senior Consultant, you will support the execution of projects around the strategy, design, and implementation of creative business and technology solutions aimed at driving operational effectiveness, cost efficiencies, and organizational agility. In this role, you will own deliverables that architect and guide strategies and transformation programs that enable growth and value creation by driving innovation into core business operations, standardizing and simplifying the way work gets done, and optimizing service delivery models.
You will be responsible for owning work products and activities that drive business model transformations and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Senior Consultant, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.
Key areas of focus include:
+ Project and Sales Opportunities Support
+ Strategic Planning and Execution
+ Operating Model Structures and Governance
+ Customer Experience Design
+ Process Design and Optimization
+ Storyboarding and Communication
+ Stakeholder Management
+ Change Management
+ Team Collaboration and Coordination
The team:
Our Global Business Services (GBS) offering specializes in transforming corporate functions by centralizing and optimizing service delivery. We deliver resilient, agile, and cost-effective outcomes that advance the CFO, CAOs and other executive stakeholders' agendas. Our solutions and capabilities support ERP-enabled transformation through the functional design, implementation, and governance of processes, controls, and policies.
Qualifications:
Required
+ Bachelor's degree from an accredited university in business, engineering, information systems, or a related discipline
+ 4+ years of relevant consulting or industry experience specifically within Shared Services, Outsourcing, Offshoring, or back-office functional optimization
+ Demonstrated experience in service delivery model strategy, design, implementation, and optimization for multi-functional or single-function entities
+ Knowledge of multiple GBS (Global Business Services) pillars, including but not limited to HR, IT, Finance, Procurement, Commercial Operations, or Legal
+ Hands-on experience using data visualization tools such as Tableau or Power BI
+ Familiarity with ServiceNow, Salesforce, or comparable customer-oriented workflow platforms
+ Exposure to ERPs and understanding of their role in enabling GBS operations
+ Experience with digital transformation, AI, and automation technologies as applied to GBS operations, including current and emerging use cases for AI in GBS
+ Proven financial modeling/analysis and business case development skills, with high proficiency in Microsoft Excel
+ Demonstrated ability to create storyboards and presentations for diverse audiences, including at the executive level
+ Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future
+ Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve
Preferred
+ Strong critical thinking, analytical, and problem-solving skills
+ Outstanding interpersonal, team-building, and communication abilities: both oral and written
+ Demonstrated integrity, initiative, creativity, and passion in professional settings
+ Ability to work effectively in fast-paced, dynamic, and ambiguous environments; manages multiple priorities seamlessly
+ Capable of working independently, influencing stakeholders, and providing leadership to diverse, multi-disciplinary teams
+ Possesses executive presence along with advanced leadership skills
+ Experience with process improvement methodologies (e.g., Lean, Six Sigma)
+ Certifications in change management methodologies (e.g., Prosci, ADKAR) are a plus
+ Prior experience in Business Process Outsourcing vendor selection
+ Ability to effectively translate technology functionality into business process improvements
+ Prior experience in developing proposals
+ MBA or advanced degree is highly desirable
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $124,950 - $218,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Our Global Business Services (GBS) team serves as a trusted advisor and thought partner to CFOs, CAOs and other executive clients focused on captive and outsourced operations. We leverage Deloitte's comprehensive capabilities, assets, and insights to deliver innovative, market-driven solutions. Our mission is to help clients modernize functions which are part of their GBS organization including Finance, HR, Technology, Procurement, and other back office and core business functions, with the goal to enhance financial and operational performance, manage financial and audit risks, drive organizational change, and become strategic business partners within their organizations.
We are seeking a highly skilled and experienced Senior Manager to join our Global Business Services (GBS) team. The ideal candidate will demonstrate deep expertise in multi-functional GBS operations and operating model design, exceptional ability to craft and deliver compelling storyboards for executive audiences, and advanced stakeholder management skills at the senior leadership level. This individual will bring a strong track record of integrating technology and process design, as well as leading complex change management initiatives. In this pivotal role, you will drive strategic business transformation programs, architect effective governance structures, lead the implementation of new capabilities on a global scale, and optimize functional processes by leveraging the latest technologies.
Recruiting for this role ends 12/1/25
Work You'll Do:
As a GBS Strategy Senior Manager, you will lead large, complex engagements for some of the world's biggest organizations. You will oversee the strategy, design, and implementation of creative business and technology solutions aimed at driving operational effectiveness, cost efficiencies, and organizational agility. In this role, you will architect and guide strategies and transformation programs that enable growth and value creation by driving innovation into core business operations, standardizing and simplifying the way work gets done, and optimizing service delivery models.
You will be responsible for leading business model transformations and cultivating enterprise agility to ensure transformations are anchored in, and unlock, value. As a Senior Manager, you will also play a key role in developing client relationships, mentoring teams, and contributing to practice growth.
Key Areas of Focus:
+ Sales and Opportunity Development
+ Lead the development of proposed solutions, presentation materials, and economic models to address prospective client needs.
+ Guide pursuit teams and contribute to business development activities.
+ Participate in and lead client sales presentations.
+ Strategic Planning and Execution
+ Collaborate with senior client stakeholders to align GBS strategies with broader business objectives.
+ Oversee the evaluation and implementation of new business initiatives to drive growth and innovation within the GBS framework.
+ Guide the development and execution of strategic plans to enhance the efficiency and effectiveness of GBS organizations.
+ Operating Model Structures and Governance
+ Develop and implement robust operating model structures and governance frameworks for GBS organizations.
+ Advise clients on compliance with governance policies and procedures and drive continuous improvement of governance practices.
+ Customer Experience Design
+ Oversee the design of operating models for internal customer management, infusing omni-channel solutions, persona-based Moments that Matter, workflow technology, and intelligent automation.
+ Collaborate with technology teams to ensure business requirements are effectively translated into solutions.
+ Process Design and Optimization
+ Lead the analysis of existing functional processes and interaction models to identify opportunities for improvement and optimization within the GBS organization.
+ Guide the use of established and emerging tools and technologies to implement streamlined processes that enhance efficiency, reduce costs, and improve service delivery.
+ Storyboarding and Communication
+ Oversee the translation of complex ideas and data into clear, concise, and visually appealing formats for various audiences.
+ Guide the development of compelling models, storyboards, and presentations to communicate strategic initiatives, project plans, and business cases to stakeholders.
+ Stakeholder Management
+ Build and maintain strong relationships with key client stakeholders, including senior executives, business unit leaders, and external partners.
+ Facilitate effective communication and collaboration between stakeholders to ensure alignment and support for GBS initiatives.
+ Change Management
+ Champion and oversee change management efforts to support the successful implementation of new processes, technologies, and organizational changes within the GBS function.
+ Guide the development and execution of change management plans, including communication strategies, training programs, and stakeholder engagement activities.
+ Global Collaboration and Coordination
+ Lead collaboration with teams in Deloitte's US India practice and other member firms around the world to develop strategies and deliver projects.
+ Ensure seamless coordination and knowledge sharing across global teams.
Senior Manager-Level Responsibilities
+ Deliver service excellence by identifying and addressing complex client business issues, serving as a trusted advisor to senior client stakeholders.
+ Lead the response to Requests for Proposal (RFPs) and other client opportunities, shaping solution approaches and guiding pursuit teams.
+ Determine and apply advanced assessment techniques and emerging technologies best suited to each client's unique needs, providing strategic recommendations.
+ Oversee and validate analysis, ensuring recommendations are aligned with client objectives and the broader engagement context.
+ Lead and oversee multiple project teams, ensuring the quality, consistency, and impact of deliverables across large and complex engagements.
+ Manage and develop diverse teams, providing mentorship, coaching, and performance feedback to support professional growth and project and overall GBS practice success.
+ Contribute to the evolution of Deloitte's GBS Strategy offerings by sharing insights, identifying improvement opportunities, and supporting practice growth initiatives.
The Team:
Our Global Business Services (GBS) offering specializes in transforming corporate functions by centralizing and optimizing service delivery. We deliver resilient, agile, and cost-effective outcomes that advance the CFO agenda. Our solutions and capabilities support ERP-enabled transformation through the functional design, implementation, and governance of processes, controls, and policies.
Required Qualifications:
+ Ten+ years of relevant consulting experience in a professional services environment, with a large or boutique consulting firm, or as an internal consultant within industry
+ Five+ years of direct people management experience, including leading teams on complex projects
+ Bachelor's degree from an accredited university
+ - Project experience within Shared Services, Outsourcing, and/or Offshoring, or back-office functional optimization
+ - Experience with service delivery model strategy, design, implementation, and optimization for multi-functional or single-function entities
+ Strong financial modeling/analysis and business case development experience, with proficiency in Microsoft Excel
+ Experience with data visualization tools (e.g., Tableau or Power BI)
+ Familiarity with ServiceNow, Salesforce, or other customer-oriented workflow platforms
+ of the current and emerging applications of Artificial Intelligence in GBS
+ Experience with multiple GBS pillars including, but not limited to, HR, IT, Finance, Procurement, Commercial Operations, Legal
+ Ability to create compelling storyboards and presentations for diverse audiences, including executive stakeholders
+ Strong critical thinking, analytical, and problem-solving skills
+ Excellent interpersonal, team-building, and oral and written communication skills; integrity, initiative, creativity, and passion
+ Ability to work effectively in a fast-paced, dynamic environment and manage multiple priorities
+ Ability to work independently, influence others, and lead diverse, multi-disciplinary teams
+ Excellent communication, interpersonal, and leadership skills
+ Must be legally authorized to work in the US without the need for employer sponsorship, now or at any time in the future
+ Ability to travel up to 50%, based on the work you do and the clients and industries/sectors you serve
Preferred Qualifications:
+ Experience with Robotic Process Automation (RPA)
+ Experience with data visualization and analytics
+ Experience with process improvement methodologies (e.g., Lean, Six Sigma) is desirable
+ Certification in change management methodologies (e.g., Prosci, ADKAR) is a plus
+ Experience in Business Process Outsourcing vendor selection
+ Ability to translate technology functionality into process improvements
+ MBA or advanced degree
Information for applicants with a need for accommodation: wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $184,500 - $ 322,900. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Our client is looking for an accomplished and strategic-minded Director of Strategic Planning to lead their long-term vision and growth initiatives in Dallas, Texas, US . This senior leadership role is responsible for developing and executing comprehensive corporate strategies that align with market trends, competitive landscape, and organizational objectives. You will oversee market research, competitive analysis, and scenario planning to identify opportunities and risks. The ideal candidate will have extensive experience in strategic planning, business development, and financial analysis within a complex organizational structure. Key responsibilities include formulating strategic plans, developing business cases for new initiatives, and monitoring the progress and effectiveness of implemented strategies. You will work closely with executive leadership, department heads, and cross-functional teams to drive strategic alignment and execution across the organization. This position requires exceptional analytical, problem-solving, and communication skills, as well as strong leadership and influencing capabilities. The successful candidate will be adept at translating complex business challenges into actionable strategic recommendations. This role offers a hybrid work environment, facilitating collaboration while providing flexibility. You will be instrumental in shaping the future direction of the company, identifying new market opportunities, and ensuring sustainable competitive advantage. Experience in corporate finance, mergers and acquisitions, or organizational transformation is highly desirable. Join a forward-thinking leadership team and play a pivotal role in charting the course for future success.

This is a unique opportunity to join a forward-thinking organization as a Director of Strategic Planning. This is a fully remote position, offering flexibility and the chance to influence organizational direction from anywhere in the US. Our client is seeking a visionary leader to develop and execute long-term strategic initiatives that will drive growth and competitive advantage. You will be responsible for analyzing market trends, identifying new business opportunities, and formulating strategic plans to capitalize on them. This role requires extensive collaboration with executive leadership and department heads to ensure strategic alignment across the organization. Key duties include conducting feasibility studies, developing business cases, and monitoring the implementation of strategic projects. The ideal candidate will possess exceptional analytical, problem-solving, and strategic thinking skills, coupled with a deep understanding of business operations and financial modeling. A proven track record of developing and implementing successful corporate strategies in a complex environment is essential. Strong leadership, communication, and influencing skills are critical for this role, as you will be expected to gain buy-in from various stakeholders. A Master's degree in Business Administration (MBA) or a related field, along with 10-15 years of experience in strategic planning, corporate development, or management consulting, is required. Experience in diverse industries is a plus. This position is for an individual who is adept at navigating ambiguity, driving change, and fostering innovation. If you are a strategic mastermind ready to make a significant impact on a national scale, apply now to be part of our remote-first team.

Our client is seeking a visionary and results-oriented Director of Strategic Planning to lead the development and execution of long-term strategic initiatives for their organization in Dallas, Texas, US . This senior leadership role requires a sophisticated understanding of market dynamics, competitive landscapes, and organizational capabilities to formulate actionable strategies that drive sustainable growth and profitability. You will be responsible for conducting in-depth market research, competitive analysis, and internal assessments to identify strategic opportunities and threats. The Director will collaborate closely with executive leadership, department heads, and other key stakeholders to ensure alignment and buy-in for strategic plans. This role is crucial in shaping the future direction of the company, translating high-level goals into measurable objectives and implementation roadmaps. The ability to influence and guide decision-making across various levels of the organization is paramount.

Key Responsibilities:

• Develop and manage the company's strategic planning process, including annual and long-term planning cycles.
• Conduct comprehensive market analysis, competitive intelligence gathering, and industry trend forecasting.
• Identify and evaluate strategic opportunities for growth, innovation, and market expansion.
• Develop business cases and financial models to support strategic recommendations.
• Collaborate with executive leadership and cross-functional teams to define strategic objectives and key performance indicators (KPIs).
• Translate strategic plans into actionable initiatives and implementation roadmaps.
• Monitor the execution of strategic initiatives, tracking progress against defined KPIs and making necessary adjustments.
• Facilitate strategic planning workshops and facilitate discussions among senior leaders.
• Communicate strategic plans and progress to internal stakeholders at all levels.
• Stay informed about emerging trends, technologies, and best practices in strategic management.
• Advise executive leadership on strategic implications of market shifts and competitive actions.
• Ensure alignment of departmental plans and resource allocation with overall corporate strategy.

Qualifications:

• Master's degree in Business Administration (MBA), Finance, Strategy, or a related field.
• Minimum of 10 years of progressive experience in strategic planning, corporate strategy, or management consulting, with a significant portion in a leadership capacity.
• Proven ability to develop and execute complex strategic plans in a corporate environment.
• Strong analytical, problem-solving, and critical thinking skills.
• Excellent communication, presentation, and interpersonal skills, with the ability to influence senior stakeholders.
• Demonstrated experience in market research, financial modeling, and competitive analysis.
• Proficiency in strategic planning frameworks and methodologies.
• Experience in managing cross-functional projects and driving organizational change.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong understanding of various business functions and their interdependencies.

This is a high-impact role offering the opportunity to shape the strategic direction of a growing organization and drive significant business outcomes. The position comes with a competitive executive compensation package, including bonus opportunities and benefits.