161 Supervisor jobs in Worcester

RN Supervisor Operational Services Southborough

01612 Worcester, Massachusetts Optum

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Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.


Position in this function is reporting to a Clinical Nurse Manager, supervises staff RNs, and LPNs in the efficient administration of nursing activities within Primary Care or Specialties. Coordinates clinical workflows assigned to the Primary Care departments in a site or in a division in Specialties. Maintains current RN licensure to provide direct patient care while ensuring staff nurses have necessary resources to deliver safe, high quality, effective care, and adhere to standards of nursing practice, department-specific policies, procedures, and protocols.


Primary Responsibilities:

  • Supervises RNs and LPNs, performance evaluations, scheduling, hiring, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, corrective action, terminations, and other similar actions in conjunction with Clinical Nurse Manager. Ensures top of license work
  • Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to coaching, counseling and corrective action issues
  • Implements corrective actions plans under the direction of the Clinical Nurse Manager, when required
  • Plans, implements and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, staff qualifications and department policy
  • Manages up to Clinical Nurse Manager and collaborates with practice leadership in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems
  • Provides effective direction, guidance, and leadership over the nursing staff for effective teamwork and motivation and fosters the effective integration of efforts with clinic-wide initiatives
  • Assist in developing policies and programs within the department; acts as a positive role model for staff
  • Triages nursing needs based on patient visits and/or calls, prioritizes clinical issues and direct clinical staff in delivery of patient care
  • Assists in management of patient flow and access. Matches patient volumes and staffing to meet expectations of patients/customers
  • Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers
  • Provides clinical staff with information, education and tools to ensure they are supporting efficient patient flow and telephone triage in the practice
  • Makes recommendations related to the operating capital budget. Manages activities to ensure financial goals met. Monitors expenditures for compliance to approved budget. Resolves discrepancies
  • Promotes collaborative relationships between nursing staff and other departments. Participates in the development and implementation of clinical performance standards including on-going monitoring of clinical staff competence
  • Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the direct patient care and administrative teams; orchestrates and actively participates in daily huddles for his/her assigned clinical unit
  • Implements new clinical practice standards, protocols and guidelines
  • Utilizes patient care equipment appropriately and safely. Monitors and reports any needed repairs and/or maintenance of clinical equipment
  • Participates and monitors for compliance related to quality indicators, practice health and safety standards, and dashboard targets
  • Ensures compliance with regulatory agencies. Develops and maintains procedures necessary to meet regulatory requirement
  • Ensures that assigned area comply with clinic established policies, quality assurance programs, safety, and infection control policies and procedures. Completes all organizational and department-specific nursing/clinical and educational competencies
  • Ensures adequate equipment and supplies for assigned area
  • Performs similar or related duties as required or directed
  • Attends a variety of meetings, conferences, and seminars as required or directed
  • Regular, reliable and predicable attendance is required


You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • Bachelor's degree in nursing (with 3+ years of relevant experience preferred)
  • Current RN license in the State of Massachusetts
  • Basic Life Support (BLS)
  • 1+ years of ambulatory experience
  • Experience in telephone nursing practice within an ambulatory practice setting
  • Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc.
  • Demonstrated problem solving skills, proficient with communication, team building and organizational skills; customer service excellence focused


Unless certification, licensure or registration is required, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed in this description, may be substituted for the above requirements.


Preferred Qualification:

  • Demonstrated knowledge of Epic


Physical Requirement:

  • Physical health sufficient to meet the ergonomic standards and demands of the position


Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.


At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.


OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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RN Supervisor Operational Services Southborough

01612 Worcester, Massachusetts Optum

Posted today

Job Viewed

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Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Position in this function is reporting to a Clinical Nurse Manager, supervises staff RNs, and LPNs in the efficient administration of nursing activities within Primary Care or Specialties. Coordinates clinical workflows assigned to the Primary Care departments in a site or in a division in Specialties. Maintains current RN licensure to provide direct patient care while ensuring staff nurses have necessary resources to deliver safe, high quality, effective care, and adhere to standards of nursing practice, department-specific policies, procedures, and protocols.

Primary Responsibilities:

• Supervises RNs and LPNs, performance evaluations, scheduling, hiring, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, corrective action, terminations, and other similar actions in conjunction with Clinical Nurse Manager. Ensures top of license work
• Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to coaching, counseling and corrective action issues
• Implements corrective actions plans under the direction of the Clinical Nurse Manager, when required
• Plans, implements and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, staff qualifications and department policy
• Manages up to Clinical Nurse Manager and collaborates with practice leadership in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems
• Provides effective direction, guidance, and leadership over the nursing staff for effective teamwork and motivation and fosters the effective integration of efforts with clinic-wide initiatives
• Assist in developing policies and programs within the department; acts as a positive role model for staff
• Triages nursing needs based on patient visits and/or calls, prioritizes clinical issues and direct clinical staff in delivery of patient care
• Assists in management of patient flow and access. Matches patient volumes and staffing to meet expectations of patients/customers
• Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers
• Provides clinical staff with information, education and tools to ensure they are supporting efficient patient flow and telephone triage in the practice
• Makes recommendations related to the operating capital budget. Manages activities to ensure financial goals met. Monitors expenditures for compliance to approved budget. Resolves discrepancies
• Promotes collaborative relationships between nursing staff and other departments. Participates in the development and implementation of clinical performance standards including on-going monitoring of clinical staff competence
• Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the direct patient care and administrative teams; orchestrates and actively participates in daily huddles for his/her assigned clinical unit
• Implements new clinical practice standards, protocols and guidelines
• Utilizes patient care equipment appropriately and safely. Monitors and reports any needed repairs and/or maintenance of clinical equipment
• Participates and monitors for compliance related to quality indicators, practice health and safety standards, and dashboard targets
• Ensures compliance with regulatory agencies. Develops and maintains procedures necessary to meet regulatory requirement
• Ensures that assigned area comply with clinic established policies, quality assurance programs, safety, and infection control policies and procedures. Completes all organizational and department-specific nursing/clinical and educational competencies
• Ensures adequate equipment and supplies for assigned area
• Performs similar or related duties as required or directed
• Attends a variety of meetings, conferences, and seminars as required or directed
• Regular, reliable and predicable attendance is required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in nursing (with 3+ years of relevant experience preferred)
• Current RN license in the State of Massachusetts
• Basic Life Support (BLS)
• 1+ years of ambulatory experience
• Experience in telephone nursing practice within an ambulatory practice setting
• Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc.
• Demonstrated problem solving skills, proficient with communication, team building and organizational skills; customer service excellence focused

Unless certification, licensure or registration is required, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed in this description, may be substituted for the above requirements.

Preferred Qualification:

• Demonstrated knowledge of Epic

Physical Requirement:

• Physical health sufficient to meet the ergonomic standards and demands of the position

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
View Now

RN Supervisor Operational Services Southborough

01612 Worcester, Massachusetts Optum

Posted today

Job Viewed

Tap Again To Close

Job Description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

Position in this function is reporting to a Clinical Nurse Manager, supervises staff RNs, and LPNs in the efficient administration of nursing activities within Primary Care or Specialties. Coordinates clinical workflows assigned to the Primary Care departments in a site or in a division in Specialties. Maintains current RN licensure to provide direct patient care while ensuring staff nurses have necessary resources to deliver safe, high quality, effective care, and adhere to standards of nursing practice, department-specific policies, procedures, and protocols.

Primary Responsibilities:

• Supervises RNs and LPNs, performance evaluations, scheduling, hiring, and training. Makes recommendations on employee hire, transfers, promotions, salary changes, corrective action, terminations, and other similar actions in conjunction with Clinical Nurse Manager. Ensures top of license work
• Resolves grievances and other personnel problems within position responsibilities. Provides input based on observations related to coaching, counseling and corrective action issues
• Implements corrective actions plans under the direction of the Clinical Nurse Manager, when required
• Plans, implements and evaluates the clinical staffing needs on a daily basis to adequately support patient care in a given area; assigning clinical staff based upon patient acuity, practice volume, staff qualifications and department policy
• Manages up to Clinical Nurse Manager and collaborates with practice leadership in responding to patient concerns as needed. Monitors and addresses patient complaints within position responsibility. Ensures the highest level of patient satisfaction. Works with physicians and others to address and prevent problems
• Provides effective direction, guidance, and leadership over the nursing staff for effective teamwork and motivation and fosters the effective integration of efforts with clinic-wide initiatives
• Assist in developing policies and programs within the department; acts as a positive role model for staff
• Triages nursing needs based on patient visits and/or calls, prioritizes clinical issues and direct clinical staff in delivery of patient care
• Assists in management of patient flow and access. Matches patient volumes and staffing to meet expectations of patients/customers
• Evaluates daily patient flow in the clinical area to maintain access standards and open communication with patients and providers
• Provides clinical staff with information, education and tools to ensure they are supporting efficient patient flow and telephone triage in the practice
• Makes recommendations related to the operating capital budget. Manages activities to ensure financial goals met. Monitors expenditures for compliance to approved budget. Resolves discrepancies
• Promotes collaborative relationships between nursing staff and other departments. Participates in the development and implementation of clinical performance standards including on-going monitoring of clinical staff competence
• Mentors clinical staff in the creation of a climate of clinical and professional expertise. Demonstrates an ability to work effectively and communicate frequently with other members of the direct patient care and administrative teams; orchestrates and actively participates in daily huddles for his/her assigned clinical unit
• Implements new clinical practice standards, protocols and guidelines
• Utilizes patient care equipment appropriately and safely. Monitors and reports any needed repairs and/or maintenance of clinical equipment
• Participates and monitors for compliance related to quality indicators, practice health and safety standards, and dashboard targets
• Ensures compliance with regulatory agencies. Develops and maintains procedures necessary to meet regulatory requirement
• Ensures that assigned area comply with clinic established policies, quality assurance programs, safety, and infection control policies and procedures. Completes all organizational and department-specific nursing/clinical and educational competencies
• Ensures adequate equipment and supplies for assigned area
• Performs similar or related duties as required or directed
• Attends a variety of meetings, conferences, and seminars as required or directed
• Regular, reliable and predicable attendance is required

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• Bachelor's degree in nursing (with 3+ years of relevant experience preferred)
• Current RN license in the State of Massachusetts
• Basic Life Support (BLS)
• 1+ years of ambulatory experience
• Experience in telephone nursing practice within an ambulatory practice setting
• Demonstrated knowledge of various software applications such as Microsoft Excel, Word, Outlook, etc.
• Demonstrated problem solving skills, proficient with communication, team building and organizational skills; customer service excellence focused

Unless certification, licensure or registration is required, an equivalent combination of education and experience, which provides proficiency in the areas of responsibility listed in this description, may be substituted for the above requirements.

Preferred Qualification:

• Demonstrated knowledge of Epic

Physical Requirement:

• Physical health sufficient to meet the ergonomic standards and demands of the position

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $71,200 to $127,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
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Shift Supervisor

01453 Leominster, Massachusetts Georgia-Pacific

Posted 19 days ago

Job Viewed

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Job Description

Permanent
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Your Job

Georgia-Pacific's Leominster, MA facility uses state of the art technology to manufacture Dixie® cutlery. Dixie® is a brand of choice and is widely used in homes and businesses across the country. Backgrounds that may fit our roles include: Manufacturing, Industrial, Factory, Plant, Plastics, Injection Molding.

GP employees are committed to compliance, safety, and health excellence, while achieving an injury free workplace. Our Shift Leads have strong oral and written communication skills, strong interpersonal and presentation skills and the ability to lead organizational initiatives and change.

This position is for 12-hour day shift (7a-7p on rotating days) , including holidays, weekends and overtime as needed. This is an exciting leadership role with room for growth and advancement.

Our Team

Are you looking for a career with a company that values growth from within? Are you looking for a career rather than a job? Do you enjoy working in a team environment to meet production and quality goals? Then a Shift Lead position at Georgia Pacific may be for you.

Pay rate starts at $28 per hour (plus shift differential).

What You Will Do

  • Plan and manage daily shift operations, including crewing of employees, providing direction, responding to machines going down and reallocating resources to achieve production goals
  • Supervise, coach, and develop team members to create long-term value for the company
  • Ensure adherence to safety protocols including wearing necessary Personal Protection Equipment (PPE)
  • Maintain accurate time and attendance records, production counts, cycle standards, reportable downtime, and crew reports
  • Understand and adhere to internal and external regulations, policies & procedures
  • Ensure changeovers are executed as needed
  • Ensure high quality of products, housekeeping and hygiene standards are maintained
  • Facilitate required quality checks and inspections to ensure product specifications are met
  • Maintain accurate records of materials, production activities and orders
  • Work collaboratively in a team environment to achieve production and safety goals
  • Participate in ongoing training and skill development initiatives and collaborate and knowledge share with other departments across facility to ensure success of operational goals
  • Oversee molding machines, automation systems and robotic components to meet safety, quality, reliability, and production goals
  • Complete shift communication logs, analysis, and all paperwork in a timely and efficient manner

Who You Are (Basic Qualifications)
  • High school diploma or GED
  • Three or more years of supervisory experience in an industrial manufacturing, military environment, or wood products industry
  • Read, write, and speak English fluently
  • Experience using a computer, tablet, or smart device in a work environment

What Will Put You Ahead
  • Experience with safe work practices and Root Cause Analysis Techniques
  • Experience working on injection molding machines and automation
  • Experience with molding/plastics manufacturing operations
  • Bilingual

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Who We Are

As a Koch company and a leading manufacturer of bath tissue, paper towels, paper-based packaging, cellulose, specialty fibers, building products and much more, Georgia-Pacific works to meet evolving needs of customers worldwide with quality products. In addition to the products we make, we operate one of the largest recycling businesses. Our more than 30,000 employees in over 150 locations are empowered to innovate every day -to make everyday products even better.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

Equal Opportunities

Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please visit the following website for additional information:

Apply Now

Shift Supervisor Trainee

01778 Wayland, Massachusetts CVS Health

Posted today

Job Viewed

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
1. Management
+ Work effectively with store management and store crews
+ Supervise the store's crew through assigning, directing and following up of all activities
+ Effectively communicate information both to and from store management and crews2. Customer Service
+ Assist customers with their questions, problems and complaints
+ Promote CVS customer service culture. (Greet, offer help, and thank)
+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
+ Maintain customer/patient confidentiality
+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**
+ Experience in retail **Education** High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
29
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.00 - $26.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 10/25/2025
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Shift Supervisor Trainee

01701 Framingham, Massachusetts CVS Health

Posted today

Job Viewed

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
1. Management
+ Work effectively with store management and store crews
+ Supervise the store's crew through assigning, directing and following up of all activities
+ Effectively communicate information both to and from store management and crews2. Customer Service
+ Assist customers with their questions, problems and complaints
+ Promote CVS customer service culture. (Greet, offer help, and thank)
+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
+ Maintain customer/patient confidentiality
+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**
+ Experience in retail **Education** High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
29
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.00 - $26.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 01/19/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Shift Supervisor Trainee

01701 Framingham, Massachusetts CVS Health

Posted today

Job Viewed

Tap Again To Close

Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
1. Management
+ Work effectively with store management and store crews
+ Supervise the store's crew through assigning, directing and following up of all activities
+ Effectively communicate information both to and from store management and crews2. Customer Service
+ Assist customers with their questions, problems and complaints
+ Promote CVS customer service culture. (Greet, offer help, and thank)
+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
+ Maintain customer/patient confidentiality
+ **Required Qualifications** Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed. **Preferred Qualifications**
+ Experience in retail **Education** High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
20
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.00 - $26.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 01/17/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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Shift Supervisor Trainee

01440 Gardner, Massachusetts CVS Health

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Job Description

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.
As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.
**Position Summary**
The Shift Supervisor Trainee role is an entry-level, short-term role that prepares an employee to perform a higher-level supervisory role, such as Operations Supervisor or Shift Supervisor. The Shift Supervisor Trainee performs work as directed in order to prepare for future supervisory responsibilities, completes basic operations and management skills training, and also learns about key aspects of the business (e.g., building customer loyalty through exceptional service) and CVS/pharmacy culture.
Upon successful completion of the training program, Shift Supervisor Trainees are eligible to be considered for promotion to open Operations Supervisor or Shift Supervisor positions. These key leadership roles support the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor or Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures.
Essential Functions:
1. Management
+ Work effectively with store management and store crews
+ Supervise the store's crew through assigning, directing and following up of all activities
+ Effectively communicate information both to and from store management and crews 2. Customer Service
+ Assist customers with their questions, problems and complaints
+ Promote CVS customer service culture. (Greet, offer help, and thank)
+ Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
+ Maintain customer/patient confidentiality
**Required Qualifications**
Deductive reasoning ability, analytical skills and computer skills. Advanced communication skills. Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed.
**Preferred Qualifications**
+ Experience in retail
**Education**
High School diploma or equivalent preferred but not required.
**Anticipated Weekly Hours**
20
**Time Type**
Part time
**Pay Range**
The typical pay range for this role is:
$16.00 - $26.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit anticipate the application window for this opening will close on: 01/15/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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