75 Support Specialist jobs in Madison

Our client is seeking a highly skilled Senior Technical Support Specialist to join their dynamic customer service team. This hybrid role offers a blend of remote work flexibility and in-office collaboration for key meetings and team events. You will be the frontline for resolving complex technical issues related to our cloud-based software solutions, providing exceptional support to a diverse client base. Your responsibilities will include troubleshooting intricate software bugs, guiding users through advanced configurations, managing escalated support tickets, and contributing to the knowledge base with detailed documentation. The ideal candidate possesses a deep understanding of cloud computing principles (AWS, Azure, GCP), networking protocols, and common operating systems (Windows, Linux, macOS). Experience with CRM systems and ticketing platforms (e.g., Salesforce, Zendesk) is essential. You must demonstrate outstanding problem-solving abilities, patience, and a customer-centric approach. Excellent verbal and written communication skills are paramount for effectively explaining technical solutions to non-technical users. A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, is required. You should have a minimum of 3-5 years of experience in a technical support role, with a focus on SaaS or cloud environments. The ability to work independently and as part of a collaborative team in a hybrid setting is crucial. You will play a vital role in ensuring customer satisfaction and retention by delivering timely and effective technical assistance. This position requires a proactive mindset, a commitment to continuous learning, and a passion for helping others succeed with our technology. We are looking for individuals who can quickly diagnose issues, identify root causes, and implement sustainable solutions to minimize downtime and enhance user experience.

Our client, a leading SaaS provider, is seeking a highly skilled and customer-focused Senior Customer Support Specialist to join their dedicated team in Madison, Wisconsin, US . This role is crucial in ensuring our clients receive timely, effective, and exceptional support for our innovative software solutions. You will act as a primary point of contact for escalated customer issues, provide technical guidance, and contribute to improving our support processes.

Responsibilities include diagnosing and resolving complex technical issues for our customer base through various channels, including phone, email, and chat. You will provide in-depth product support, troubleshoot software errors, and guide users through intricate functionalities. This role involves collaborating closely with engineering and product development teams to identify recurring issues and advocate for product enhancements. You will also be responsible for creating and maintaining comprehensive support documentation, knowledge base articles, and customer training materials. Mentoring junior support staff, contributing to team training initiatives, and identifying opportunities for process improvements within the support department are key aspects of this position. You will also play a role in monitoring customer satisfaction metrics and proactively addressing areas for improvement.

The ideal candidate will possess an Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience. A minimum of 5 years of experience in a customer support or technical helpdesk role, with a proven ability to handle escalated technical issues, is required. Strong understanding of software applications, troubleshooting methodologies, and experience with CRM or ticketing systems (e.g., Zendesk, Salesforce Service Cloud) are essential. Excellent communication, interpersonal, and problem-solving skills are paramount. The ability to explain technical concepts clearly to both technical and non-technical users is crucial. This hybrid role offers the opportunity to work closely with colleagues in Madison, Wisconsin, US , while enjoying a degree of remote flexibility.

Overview

If you enjoy solving complex challenges in a collaborative environment that celebrates each person’s ideas, experience, and creativity, this might be the opportunity for you. Flad is a national architectural firm with ten offices across the country, specializing in science, healthcare, academic, and workplace spaces. Flad is a team of creative, intelligent, energetic people who help our clients tackle the issues that change people’s lives.

How will your days be spent

• Answer, respond, resolve, and log Help Desk calls and tickets.
• Attempt to resolve issues on a first-level basis, providing basic or intermediate technical support on troubleshooting problems and standard software applications.
• Escalate Help Desk calls and tickets to other staff as appropriate and work together to manage and ensure resolution.
• Install end-user software applications, system upgrades, and migrations. Set up and take down workstations as needed.
• Provide support for mobile devices, phone system, virtual meetings, audio-visual, and other conference room/display equipment.
• Conduct IT orientation for new employees and provide user training on supported systems as requested.
• Perform scheduled rotation of routine technical support duties, including Help Desk, after-hours pager, etc.

What you bring to this role

Experience:

• Minimum one year of relevant help desk and end-user support experience required. Two or more years preferred.
• Minimum of one year experience with Microsoft Windows 11 operating system, Microsoft Office applications, Office 365, videoconferencing solutions, and other similar standard office applications required.
• Familiarity with AutoCAD, Revit, and desktop publishing/design applications preferred.
• Minimum one year of experience with Intel-based desktop and laptop hardware required.
• Familiarity with Windows desktop imaging and management systems, Powershell, and batch scripting preferred.
• Practical experience with recent Apple hardware and software preferred.
• Minimum one year of experience with installing, configuring, and troubleshooting devices on a TCP/IP-based network required.

Education:

• Minimum two-year technology degree required.

Availability during Flad’s business hours of 8:00 a.m. to 5:00 p.m. is required.

Flad offers a wide range of benefits, including:  

• Health, dental, and vision insurance
• Generous paid time off and paid holidays
• Financial health and wellness benefits - retirement savings plan; fiduciary advisor; identity theft plan; Section 125 flexible benefits, including mass transit and parking; income protection – life insurance, short-term disability, long-term disability; Employee Assistance Program (EAP)
• Continuing education and career development – internal programs; funds set aside for external programs, licensure and sustainability support, annual professional registration and organization reimbursement
• Hybrid work environment 

Flad Architects is an Equal Employment Opportunity employer. Flad will provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you need a reasonable accommodation to apply for a position, please contact Human Resources at or email us at

**Kelly Science & Clinical has a new, temp to hire opportunity for a Lab Support Specialist in Madison, WI!**
**Shift Details:** M-F | 8am-5pm
**3 month Temp-to-Hire Opportunity**
**Pay:** $22-$6/hour
**Key Responsibilities:**
+ Support lab staff and daily operations
+ Manage inventory, place orders, and stock supplies
+ Handle materials management and cycle counting
+ Organize shipments and maintain safety/housekeeping standards
+ Perform equipment maintenance, minor repairs, and cleaning
+ Prepare bio-hazardous waste for disposal
+ Assist with lab organization, cleanliness, and improvement initiatives
+ Coordinate supplies across multiple labs/sites as needed
**Qualifications:**
+ High school diploma plus two years of relevant experience, or Associate's degree in a science discipline
+ Strong organizational, time management, and communication skills
+ Detail-oriented; able to follow SOPs
+ Team player and able to work independently
+ Valid driver's license for local travel; able to lift up to 50 lbs
+ Willingness to wear PPE and work occasional weekends
**Pay will range between 22- 26/hour based on education and related industry experience. If you, or someone you know would like to be considered for this opportunity, please apply online today to discuss the next steps.**
As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here ( for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.
Why Kelly ® Science & Clinical?
Kelly Science & Clinical is your connection to premier scientific and clinical companies looking to hire industry experts just like you. Our team creates expert talent solutions to solve the world's most critical challenges. Every day, we match science professionals with dream jobs that fit their skills, interests, and career goals-it's the way we think job searching should be. Nearly 100 percent of our science recruiters have a professional background and education in science, so we know a thing or two about the science market and how to get your expertise noticed.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

ASM is looking for a Full Time Service Desk Analyst to work on the Service Desk, which is the first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents and requests to resolution. The Full Time Service Desk Analyst provides customer support, service and technical support through analysis and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a shared services environment, the candidate should be comfortable learning multiple technologies, supporting multiple clients and their applicate software applications, understanding and applying each customer's specific procedures and processes. The candidate can expect to walk callers through web site navigation for financial aid web sites, conduct advanced application support, troubleshoot electronic medical record transport errors, support Office 365, printing, WIFI, monitoring of alerts, and system provisioning. The Service Desk analyst is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands.
+ Provide 100% phone and remote technical support, or chat or through the Incident Management System
+ Triage and work incoming Service Desk calls, chats, tickets
+ Support Microsoft, Apple, business and third-party applications
+ Participate in on call after-hours and weekend support as needed
+ Support Medical patient Record, Patient/Provider communications, Identity Access Mgt Software applications
+ Support Medical Application Provisioning
+ Support Community Care providers and medical participant organizations
+ Trouble shoot medical patient records transport errors across the national gateway
+ Monitor and Support Alerts
+ Support Navigation of financial aid web site
+ Ensure tickets are responded to and resolved within Service Level Agreements for each customer
+ Support Windows operating systems of various versions including Windows 8 and 10
+ Manage and support Office 365
+ Create documentation for the Service Desk
+ Works hours are either 7A-4P or 8A-5P ET.
**Minimum Qualifications**
+ Associates Degree or equivalent relevant experience; Bachelor's Degree in Information Technology, Computer Science or a related field preferred.
+ 2-5 years of experience in information technology, systems administration or other IT related field.
+ Candidate must have experience in explaining highly technical data and information in simplistic grade school language for end users of complex IT systems and projects
+ Candidate must be able to use a variety of word processing, spreadsheet, graphics and scheduling tools
+ Candidate must have experience in being able to gather and convert data into a written narrative
**Other Job Specific Skills**
+ HDI or ITIL certification
+ Experience with IT Service Management systems like ServiceNow
+ Experience with Microsoft Dynamics CRM
+ 6 months working knowledge of Active Directory
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$22.26 - $23/hr
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

**Job Overview:**
APTIM's Energy Transition team is seeking a proactive and detail-oriented **Administrative Support Specialist** to join our Focus on Energy Administration team. This role plays a critical part in the success of Focus on Energy programs by owning critical administrative processes, delivering thoughtful, solutions-oriented service to customers and stakeholders, and contributing to compliance and data analysis efforts. With a strong focus on systems, accuracy, and customer service, this position supports both daily operations and long-term goals program goals.
As a key member of the administrative team, the **Administrative Support Specialist** will lead essential administrative and operational functions, contribute to internal and external compliance activities, develop and maintain contact center reporting and data insights, provide backup support to the customer service team, and serve as a liaison across departments and to external partners. The ideal candidate will be resourceful, collaborative and committed to operational excellence and high-quality service that contributes to the overall success of the Focus on Energy portfolio.
Focus on Energy is Wisconsin's statewide energy efficiency and renewable energy program, serving 107 utilities and supporting nearly 200,000 utility customers annually. APTIM has served as Program Administrator since 2011, helping deliver measurable energy savings and high-quality customer support.
APTIM's Energy Transition team is a recognized leader in the marketplace. Our technical experts deliver highly innovative projects and complex client solutions providing the full breadth of energy solutions including energy management, carbon management, smart energy infrastructure, distributed energy resources (DER), and carbon-free mobility solutions. Our consultant proactively collaborates with clients to define and implement strategies and campaigns around key business drivers, with the primary focus of finding and delivering high-impact projects exceeding expectations and meeting the unique needs of our commercial and retail clients.
**Key Responsibilities/Accountabilities:**
+ Coordinate and execute a wide range of administrative tasks to support program operations and team efficiency.
+ Support both internal and external compliance activities, including audit preparation, document and contract deliverable tracking, and quality assurance reviews.
+ Provide backup support for the customer service team by responding to inquiries via phone, email, and Zendesk, ensuring timely and professional service to program participants.
+ Develop and maintain customer service dashboards and reports using Zendesk and Excel; analyze and share actionable insights with internal teams.
+ Manage the Trade Ally registration process and facilitate necessary updates and communications across systems and teams.
+ Monitor ACH payment requests and coordinate with internal teams to ensure timely, accurate system updates.
+ Act as a liaison across departments and with external stakeholders to support collaboration and effective communication.
+ Identify opportunities for improved processes and tools; contribute to ongoing efficiency improvements.
+ Support a positive, inclusive team culture by actively participating in meetings, trainings, and knowledge-sharing activities.
+ Ensure compliance with all APTIM quality and safety policies as well as OSHA regulations.
+ All other duties as assigned.
**Basic Qualifications:**
+ High school diploma or GED.
+ 2-4+ years of progressively responsible experience in administrative operations or customer service.
+ Proven success managing complex workflows and balancing multiple priorities with accuracy and efficiency.
+ Skilled in analyzing data, identifying trends, and recommending process improvements.
+ Ability to manage multiple priorities and meet deadlines in a collaborative team environment.
+ Strong written and verbal communication and collaboration skills.
+ Proven experience developing and maintaining relationships with internal colleagues and external stakeholders.
+ Self-starter with the ability to manage time, work independently and prioritize projects within established deadlines and handle multiple tasks simultaneously.
+ Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook and SharePoint).
+ Experience with CRM systems and tracking systems.
**Desired/Preferred Qualifications:**
+ Associate or bachelor's degree.
+ 1+ years in the energy efficiency industry.
+ Experience using Zendesk, Microsoft Dynamics 365, and/or Formstack.
+ Previous experience supporting utility or incentive-based programs.
+ Experience analyzing customer service data and/or building reports and dashboards.
**About APTIM:**
APTIM is committed to accelerating the transition toward a clean and efficient energy economy, building a sustainable future for our communities and natural world, and creating a more inclusive and equitable environment that celebrates the diversity of our communities. We specialize in environmental, resilience, and sustainability and energy solutions, as well as technical and data solutions, program management, and critical infrastructure. For every challenge our clients face, there is an opportunity for APTIM to innovate a fit-for-purpose solution that will raise your organization or community to a new standard of excellence.
What you can expect from APTIM:
+ Work that is worthy of your time and talent
+ Respect and flexibility to live a full life at work and at home
+ Dogged determination to deliver for our clients and communities
+ A voice in making our company better
+ Investment into your personal and professional development
As of the date of this posting, a good faith estimate of the current pay range for this position is $24.00 to $28.00 per hour. Compensation depends on several factors including experience, education, key skills, geographic location of the position, client requirements, external market competitiveness, and internal equity among other employees within APTIM.
Aptim Environmental & Infrastructure, LLC is committed to providing an extensive range of benefits that protect and promote the health and financial well-being of our employees and their families through the APTIM Benefits Marketplace .
+ Medical, vision, and dental insurance: Through the marketplace, our employees can choose benefits from five metallic levels and 10+ carriers to find the right benefits that work for them in their location.
+ Life insurance
+ Short-term and long-term disability insurance
+ Paid holidays, vacation, and sick leave (eligibility based on company policy and applicable law)
+ 401(k) APTIM offers three 401k plans through the Aon Pooled Employer Plan (PEP). The specific plan you are eligible for depends on the business unit you are in. The details of the largest plan are found here:
+ APTIM (k) Plan Features (makeityoursource.com) ( APTIM - Helpful Documents
**Watch our video:**
**About APTIM - In Pursuit of Better**
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
Applicants with a physical or mental disability who require a reasonable accommodation for any part of the application or hiring process may make their request known by e-mailing or calling for assistance.
EOE/Vets/Disability

Our client is seeking a highly skilled and customer-focused Senior Technical Support Specialist to join their growing team in **Madison, Wisconsin, US**. This role is crucial for providing advanced technical assistance, resolving complex issues, and ensuring a positive customer experience. The Senior Technical Support Specialist will handle escalated support tickets, diagnose and troubleshoot hardware, software, and network problems, and provide clear, concise solutions to end-users. You will be responsible for documenting technical issues and resolutions, contributing to the knowledge base, and identifying trends to proactively address potential problems. A deep understanding of operating systems, networking protocols, common software applications, and IT security best practices is essential. The successful candidate will also play a key role in training and mentoring junior support staff, sharing expertise, and promoting a culture of excellent customer service. Responsibilities include collaborating with IT development and operations teams to resolve bugs and implement system enhancements. The ability to manage multiple priorities, communicate technical information effectively to both technical and non-technical users, and maintain a calm and professional demeanor under pressure is paramount. This is an excellent opportunity for a seasoned support professional to take on a leadership role and make a significant contribution to customer satisfaction and IT operational efficiency.

Key Responsibilities:

• Provide advanced technical support to end-users via phone, email, and remote access tools.
• Diagnose and resolve complex hardware, software, and network-related issues.
• Escalate unresolved issues to appropriate IT teams and ensure follow-up.
• Document technical problems, solutions, and troubleshooting steps in a knowledge base.
• Identify recurring technical issues and recommend preventative solutions.
• Train and mentor junior technical support staff.
• Collaborate with IT development and operations teams to improve systems and processes.
• Ensure adherence to IT security policies and procedures.
• Maintain excellent customer service standards and ensure user satisfaction.
• Stay up-to-date with the latest technologies and industry best practices.

Qualifications:

• Associate's or Bachelor's degree in Information Technology, Computer Science, or a related field.
• Minimum of 5 years of experience in technical support or helpdesk roles.
• Strong knowledge of Windows and macOS operating systems, Microsoft Office Suite, and common business applications.
• Experience with network troubleshooting (TCP/IP, DNS, DHCP).
• Familiarity with IT security principles and best practices.
• Excellent analytical, problem-solving, and critical thinking skills.
• Outstanding communication, interpersonal, and customer service skills.
• Ability to work independently and as part of a team.
• Relevant certifications (e.g., CompTIA A+, Network+, Microsoft Certified) are a plus.

Our client, a leading innovator in the SaaS industry based in Madison, Wisconsin, US , is seeking an experienced Senior Technical Support Specialist to provide advanced technical assistance to their global customer base. This critical role involves troubleshooting complex software issues, guiding users through intricate technical challenges, and contributing to the overall improvement of the customer support experience. You will be responsible for diagnosing and resolving high-level technical problems across various platforms and applications, often requiring deep dives into system logs and configurations. This position demands exceptional analytical and problem-solving skills, coupled with the ability to communicate technical information clearly and effectively to both technical and non-technical audiences. You will also be involved in creating and updating technical documentation, knowledge base articles, and training materials to empower both customers and junior support staff. Escalating complex issues to engineering and product teams, and collaborating with them to ensure timely resolution, will be a key part of your daily tasks. We are looking for a proactive and detail-oriented individual with a strong background in customer support and a passion for technology. The ideal candidate will possess a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience, along with a minimum of 5 years of experience in technical support, preferably within a SaaS environment. Expertise in troubleshooting network issues, operating systems (Windows, macOS, Linux), and cloud platforms is highly desirable. This is a fully remote position, offering the flexibility to work from anywhere within the US, while contributing to a dynamic and collaborative team environment. Join us in shaping the future of customer support for cutting-edge technology solutions in Madison, Wisconsin, US .

Key Responsibilities:

• Provide advanced technical support to customers via phone, email, and chat.
• Diagnose and resolve complex software and hardware issues.
• Troubleshoot and analyze system logs, error messages, and performance data.
• Escalate critical issues to engineering and product development teams with detailed documentation.
• Develop and maintain comprehensive knowledge base articles and technical documentation.
• Assist in the creation and delivery of training materials for customers and support staff.
• Identify recurring issues and provide feedback for product improvement.
• Manage and prioritize multiple support tickets and customer requests.
• Collaborate with cross-functional teams to ensure customer success.
• Mentor and guide junior technical support specialists.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent experience.
• Minimum of 5 years of experience in technical support, preferably in a SaaS environment.
• Expertise in troubleshooting operating systems (Windows, macOS, Linux) and network protocols.
• Experience with cloud platforms (AWS, Azure, GCP) is a strong plus.
• Proficiency in scripting languages (e.g., Python, Bash) is advantageous.
• Excellent analytical, problem-solving, and diagnostic skills.
• Strong communication and interpersonal skills, with the ability to explain technical concepts clearly.
• Customer-centric approach with a commitment to high-quality service.
• Ability to work independently and manage time effectively in a remote setting.
• Experience with ticketing systems (e.g., Zendesk, Jira) is required.

Our client is seeking a dedicated and proficient Remote Technical Support Specialist to join their growing team. This position is fully remote, allowing you to provide exceptional technical assistance from the comfort of your home office. You will be the first point of contact for customers experiencing technical difficulties with our client's software and hardware products. Your primary responsibilities will include diagnosing and resolving a wide range of technical issues, responding to customer inquiries via phone, email, and live chat, documenting support interactions and resolutions accurately in our CRM system, and escalating complex problems to senior support engineers when necessary. You will also play a role in creating and updating support documentation, tutorials, and knowledge base articles to help customers self-serve. The ideal candidate will possess a strong understanding of computer systems, networks, and common software applications. Previous experience in a technical support or helpdesk role is required, preferably with experience supporting SaaS products or IT infrastructure. Excellent problem-solving skills, patience, and a customer-centric approach are essential. You must have strong written and verbal communication skills, with the ability to clearly explain technical solutions to users of varying technical abilities. A reliable internet connection and a dedicated workspace are necessary for this remote role. We are looking for self-motivated individuals who thrive in a remote environment and are passionate about delivering outstanding customer service. This is an excellent opportunity to join a supportive and dynamic team that values employee growth and work-life balance. You will contribute significantly to customer satisfaction and product adoption.