239 Support Staff jobs in New York
Administrative Support Officer
Posted today
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Job Title: Administrative Support Officer
Job Description:
The Administrative Support Officer plays a key role in ensuring the efficient and smooth operation of the charity’s day-to-day activities. The primary responsibilities include providing administrative support across various teams, managing calendars, scheduling meetings, and handling communication both internally and externally. The officer will maintain accurate records, assist with data entry, prepare reports, and manage files and documents. Additionally, they will support event planning, coordinate logistics, and assist with volunteer management.
The role requires strong organizational skills to track and manage tasks, ensuring deadlines are met and office systems run effectively. The officer will also handle general office duties such as answering phones, responding to emails, and ordering office supplies. Collaboration with other team members, volunteers, donors, and partners is crucial, along with ensuring all activities align with the charity’s mission and values.
The ideal candidate will be proactive, detail-oriented, and able to work independently and as part of a team. Prior administrative experience in a nonprofit setting is preferred, along with proficiency in office software and databases.
Key Skills:
- Strong organizational and time-management skills
- Effective communication and interpersonal abilities
- Proficiency in Microsoft Office and office management tools
- Ability to multitask and prioritize effectively
Company Details
Store Support
Posted 24 days ago
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**Position Purpose:**
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $17.50 - $19.50
Customer Service And Support
Posted 10 days ago
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Job Title: Customer Service And Helpdesk Representative
Department: Customer Support / Helpdesk
Location: [Add Location]
Salary: [Range or Specific Amount]
Reports To: Customer Service Manager / Helpdesk Supervisor
Job Overview: Customer Service And Helpdesk Representatives are vital to the success of any service-oriented business.
They are responsible for addressing customer inquiries, resolving issues, and ensuring a high level of customer satisfaction. T
his role involves handling incoming calls and messages, providing information about products and services, troubleshooting problems, and maintaining a positive and professional demeanor at all times.
Key Responsibilities:- Respond to customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products and services to customers.
- Resolve customer complaints and issues promptly and professionally.
- Log all customer interactions in the company’s CRM system.
- Follow up with customers to ensure resolution satisfaction.
- Collaborate with other departments to address customer needs.
- Provide feedback on the efficiency of the customer service process.
- Ensure compliance with company policies and procedures.
- High school diploma or equivalent; higher education or certifications in customer service are a plus.
- [Insert years] of experience in customer service or helpdesk roles.
- Strong communication skills, both verbal and written.
- Proficiency in CRM software and MS Office or similar applications.
- Excellent problem-solving and conflict-resolution skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Empathetic and patient with a customer-focused attitude.
Work Environment: This role typically involves working in an office setting, though remote work options may be available. It requires sitting for extended periods and using a computer and phone system.
Physical Requirements: General office physical requirements, including the ability to operate computer and phone systems.
Company Details
Onsite Support Specialist-Manhattan, NY
Posted today
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**Workplace Flexibility: Field**
**_For more than 100 years, Olympus has focused on making people's lives healthier, safer and more fulfilling. _** **__**
Every day, we live by our philosophy, True to Life, by advancing medical technologies and elevating the standard of patient care so people everywhere can fulfill their desires, dreams, and lives.
Our five Core Values empower us to achieve Our Purpose:
**Patient Focus, Integrity, Innovation, Impact and Empathy.**
Learn more about Life at Olympus: .
**Job Description**
The primary role is to provide customer support of Olympus equipment in the Operating Room and/or other specified departments by focusing on managing all relevant equipment, providing basic troubleshooting, and providing training for proper care and handling of Olympus equipment. This is a project-based position that is dependent upon the length of our customer contracts.
**Job Duties**
+ Assist Olympus personnel with the installation of equipment.
+ Coordinate schedules with audiovisual providers and boom manufacturers for installation.
+ Set-up and break-down of plug & play video tower/system equipment according to IFU instructions.
+ Provide in-service sessions for operating room personnel on Olympus equipment regularly, based on staff needs.
+ Provide clinical equipment management support on all Olympus equipment(pre-intra & post OP).
+ Evaluate and resolve equipment malfunctions as necessary. May include basic electronic troubleshooting.
+ Coordinate periodic evaluations of the equipment with the customer to make determinations as to repair or replacement needs in the event of damage, loss, wear and tear, etc.
+ Perform routine maintenance on the equipment, including pre-use inspection, evaluation of equipment malfunction as necessary, and periodic functionality testing to proactively prevent issues during operation.
+ Work with Customer to schedule inspection, repair, and/or replacement of equipment when damaged, worn, and lost, etc.
+ Follow procedures to notify, track, and report lost or damaged equipment.
+ Coordinate with customer shipping and receiving department(s) as well as Olympus Service group(s) to expedite repairs of the equipment.
+ Monitor and, if requested reasonably report the Customer's Olympus repair expenditures; note significant repair issues or occurrences.
+ Maintain professional appearance, work ethic, and attitude as required by Olympus Americas Inc. and the facility you are assigned.
+ Adhere to HIPAA and other related patient confidentiality policies and procedures at all times.
**Job Qualifications**
**Required:**
+ Associate's degree or equivalent relevant experience required.
+ Minimum of 1 year of related equipment experience/knowledge in electrical engineering, biomedical engineering, nursing, computer science, or related discipline required.
+ Solid working knowledge of electronics and audiovisual equipment.
+ Basic computer skills, including Microsoft Office; strong verbal and written communication skills.
+ Must be comfortable with public speaking, delivering an in-service/demonstration to a group.
+ Must possess a high degree of self-reliance, initiative, and creativity.
+ Excellent work ethic, proven self-starter with excellent time management skills, with the ability to use independent judgment and critical thinking effectively.
+ Eager to learn and grow, accept and apply feedback.
+ Consistently delivering superior customer service.
+ Travel less than 20% annually. Potential overnight and air travel. Must have a valid driver's license.
+ Must adhere to all customer and vendor credentialing requirements when visiting medical facilities.
**Preferred:**
+ Operating room experience and demonstrated knowledge of anatomy, surgical procedures, and aseptic technique preferred.
**Why join Olympus?**
We offer a holistic employee experience supporting personal and professional well-being through meaningful work, equitable offerings, and a connected culture.
**Equitable Offerings you can count on:**
+ Competitive salaries, annual bonus and 401(k)* with company match
+ Comprehensive medical, dental, vision coverage effective on start date
+ 24/7 Employee Assistance Program
+ Free live and on-demand Wellbeing Programs
+ Generous Paid Vacation and Sick Time
+ Paid Parental Leave and Adoption Assistance*
+ 12 Paid Holidays
+ On-Site Child Daycare, Café, Fitness Center**
**Connected Culture you can embrace:**
+ Work-life integrated culture that supports an employee centric mindset
+ Offers onsite, hybrid and field work environments
+ Paid volunteering and charitable donation/match programs
+ Employee Resource Groups
+ Dedicated Training Resources and Learning & Development Programs
+ Paid Educational Assistance
*US Only
**Center Valley, PA and Westborough, MA
**Are you ready to be a part of our team?**
Learn more about our benefits and incentives: .
The anticipated starting base pay range for this full-time position working at this location is $60,000.00 , plus potential for annual bonus (subject to plan eligibility and other requirements). Olympus considers a variety of factors when determining actual compensation for this position including: level of experience, working location, and relevant education and certifications.
At Olympus, we are committed to Our Purpose of making people's lives healthier, safer and more fulfilling. As a global medical technology company, we partner with healthcare professionals to provide best-in-class solutions and services for early detection, diagnosis and minimally invasive treatment, aiming to improve patient outcomes by elevating the standard of care in targeted disease states.
For more than 100 years, Olympus has pursued a goal of contributing to society by producing products designed with the purpose of delivering optimal outcomes for its customers around the world.
Headquartered in Tokyo, Japan, Olympus employs more than 31,000 employees worldwide in nearly 40 countries and regions. Olympus Corporation of the Americas, a wholly owned subsidiary of Olympus Corporation, is headquartered in Center Valley, Pennsylvania, USA, and employs more than 5,200 employees throughout locations in North and South America. For more information, visit .
**You Belong at Olympus**
We are deeply committed to fostering a respectful, fair, and welcoming workplace for all individuals, perspectives, and lifestyles. We believe in fostering a non-discriminatory, inclusive work environment where everyone feels a sense of belonging, in full compliance with legal standards. Empathy and unity are core to our company culture, empowering employees to contribute fully and flourish. We warmly encourage all who wish to bring their talents to Olympus to apply.
**_Applicants Requesting Accommodations:_** Olympus is committed to the full inclusion of all qualified individuals. As part of this commitment, Olympus will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact If your disability impairs your ability to email, you may call our HR Compliance Manager at 1-888-Olympus ( ).
**Let's realize your potential, together.**
It is the policy of Olympus to extend equal employment and advancement opportunity to all applicants and employees without regard to race, color, national origin (including language use restrictions), citizenship status, religious creed (including dress and grooming practices), age, sex (including pregnancy, childbirth, breastfeeding, medical conditions related to pregnancy, childbirth and/or breastfeeding), gender, gender identity and expression, sexual orientation, marital status, disability (physical or mental) and/or a medical condition, genetic information, ancestry, veteran status or service in the uniformed services, and any other characteristic protected by applicable federal, state or local law.
Posting Notes: | United States (US) | New York (US-NY) | Manhattan | Customer Service
Customer Support Representative - Insurance Annuities
Posted 4 days ago
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DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. Learn more about how we deliver excellence for our customers and colleagues at DXC.com.
At DXC we use the power of technology to deliver mission critical IT Services that our customers need to modernize operations and drive innovation across their entire IT estate. We provide services across the Enterprise Technology Stack for business process outsourcing, insurance, analytics and engineering, applications, security, cloud, IT outsourcing, and modern workplace.
Our DXC Insurance Services help our customers optimize and transform operations, lower costs, increase agile new channels to growth. Our people, technology and best practices improve and automate highly complex business processes middle and back offices- while facilitating customer experience transformation.
We are actively hiring Sr. CSR II's for the Annuities team at DXC! As a Sr. CSR, you will handle customer service inquiries via the telephone and/or email and resolves problems. Use computerized systems for tracking, information gathering, and/or troubleshooting. Maintain quality service by following policies and procedures and reporting needed changes. And, contribute to team effort by accomplishing related results as needed. The successful candidate will leverage effective listening skills, an attention to detail, strong intellectual curiosity and an honest desire to make a difference to ensure each customer experience is exceptional. With an understanding of the customers' needs and wants, and a focus on delivering solutions that meet those needs, you will deliver a service experience that exceeds expectations and makes it easy for customers to do business with us.
Responsibilities
+ Respond to customers, agents and broker/dealer's requests via telephone or email, providing high quality service to BHF Annuity customers who have insurance or other financial service products or benefit plans.
+ Research and respond to questions regarding status updates, policy provisions of fixed and variable annuities, errors, application & contract discrepancies and processing delays.
+ Educate Financial Service Representatives on market requirements, processes, contract provisions and annuity products.
+ Efficiently process transactions and track responses to ensure completion.
+ Enhance and strengthen the relationship between the customer and BHF using strong communication skills, keen listening skills and empathy.
+ Efficiently access and navigate multiple electronic systems to provide a complete and integrated response to the customer's inquiry.
+ Perform these responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal and high-quality service skills.
Required Qualifications
+ High School diploma
+ 1-2 years customer service experience
+ Must obtain FINRA (formerly NASD) Series 6 license within 90 days of hire
+ Outstanding customer service skills and dedication to providing exceptional customer care
+ Exceptional listening and analytical skills
+ Solid time management skills
+ Ability to multitask and successfully operate in a fast paced, team environment
+ Must adapt well to change and successfully set and adjust priorities as needed.
Preferred Qualifications
+ Some college experience or a trade or professional certification.
+ Insurance or Financial Services industry experience or Product specific experience.
+ Prior Call Center experience is highly preferred.
+ A demonstrated ability to quickly learn and continuously develop functional knowledge and an understanding of company products as well as administrative, claims, underwriting and marketing functions.
+ A passion for serving customers and a personal commitment to following through in a dynamic, fast-paced environment.
+ Strong computer/keyboard skills as well as solid math, analytical and problem-solving skills.
Working environment:
+ Work a shift during the hours of operation of 7:30 AM to 5:30 PM Monday - Friday; must be flexible in regard to overtime & shift worked, which may change based on business needs.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We're committed to fostering an inclusive environment where everyone can thrive.
**If you are an applicant from the United States, Guam, or Puerto Rico**
DXC Technology Company (DXC) is an Equal Opportunity employer. All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by law. View postings below .
We participate in E-Verify. In addition to the posters already identified, DXC provides access to prospective employees for the **Federal Minimum Wage Poster, Federal Polygraph Protection Act Poster as well as any state or locality specific applicant posters** . To access the postings in the link below, select your state to view all applicable federal, state and locality postings. Postings are available in English, and in Spanish, where required. View postings below.
Postings Link ( Accommodations**
If you are an individual with a disability, a disabled veteran, or a wounded warrior and you are unable or limited in your ability to access or use this site as a result of your disability, you may request a reasonable accommodation by contacting us via email ( ) .
Please note: DXC will respond only to requests for accommodations due to a disability.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here _._
Production Support - New York, NY
Posted 9 days ago
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Location: New York, NY
Work Arrangement: Hybrid (3 days onsite, 2 days remote)
Employment Type: W2 only (Must have 12+ months of valid work authorization)
Experience Required: 8+ years
Production support for trading applications
Experience with monitoring tools (e.g., ITRS Geneos , Dynatrace , Splunk )
Linux , Shell Scripting , SQL
Strong knowledge of incident management , batch systems , and risk systems
Excellent communication and stakeholder engagement skills
We are seeking an experienced Production Support Analyst to join the team supporting a suite of FX LCT / Emerging Markets trading applications . This role involves frontline support for end users, managing major incidents, system monitoring, and proactive performance improvements. The successful candidate will work in a high-pressure, fast-paced environment and will gain full exposure to front-to-back trading processes .
Key Responsibilities:Act as the first point of contact for business users in the FX and Emerging Markets domain.
Own and manage the onboarding and transition of processes into the MAPS organization.
Partner with business stakeholders , developers , and infrastructure teams .
Monitor and maintain critical trading and batch environments .
Troubleshoot complex system issues, ensuring rapid issue identification and resolution.
Drive efficiency by developing tools and automating repetitive processes.
Ensure accurate effort tracking and provide management reporting .
Participate in change management and release implementations .
Manage major incidents and lead efforts in problem resolution .
Pricing & trade capture
Risk generation and aggregation
Market/reference data integration
Reporting solutions
Technical Skills:
Operating Systems: Primarily Linux
Scripting: Unix Shell, Python
Database: SQL (multi-table joins, stored procedures)
Monitoring & Scheduling Tools:
ITRS Geneos
Autosys / Crontab
Dynatrace / OpenTelemetry
ITSM tools (e.g., ServiceNow)
Documentation: Confluence
Batch & Grid Management: Data Synapse
Understanding of infrastructure disciplines (network, storage, messaging, servers)
Trading Risk Systems experience
Familiarity with:
Bloomberg / Reuters
Risk PnL, greeks (PV, Delta, Gamma)
Securities: Government Bonds, Agencies, Swaps, Futures, Inflation-linked products
Market Data: yield/funding curves, volatility/correlation surfaces
Resilience and calm under pressure
Strong leadership and ownership mindset
Clear and confident communicator
Ability to coordinate across global teams
Familiarity with coding in Python , .NET , or Java
Experience with:
Splunk , Cut-Over , OpenTelemetry
ServiceNow , Geneos ITSM
TopTech Talent is proud to be an equal opportunity w
orkplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.
$20 per Hour Direct Support Personnel I - Non-Driving
Posted 3 days ago
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Job Description
The Direct Support Personnel I assists individuals withintellectual disabilities or mental health challenges with growth anddevelopment of interpersonal skills and activities of daily living in the home,community or residential setting. The Direct Support Personnel I works directlywith the resident and provides supports for activities of daily living andadaptive skills. The Direct Support Personnel I should follow the guidance ofthe resident/ patients Individual Service Plan.
Minimum Requirements:
+ High School diploma or its equivalent
+ Complies with all relevant professional standards ofpractice
+ Current CPR if applicable
+ TB questionnaire, PPD or chest x-ray if applicable
+ Current Health Certificate (per contract or stateregulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
+ Demonstrates ability to prioritize tasks
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
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$20 per Hour Direct Support Personnel I - Non-Driving
Posted 3 days ago
Job Viewed
Job Description
The Direct Support Personnel I assists individuals withintellectual disabilities or mental health challenges with growth anddevelopment of interpersonal skills and activities of daily living in the home,community or residential setting. The Direct Support Personnel I works directlywith the resident and provides supports for activities of daily living andadaptive skills. The Direct Support Personnel I should follow the guidance ofthe resident/ patients Individual Service Plan.
Minimum Requirements:
+ High School diploma or its equivalent
+ Complies with all relevant professional standards ofpractice
+ Current CPR if applicable
+ TB questionnaire, PPD or chest x-ray if applicable
+ Current Health Certificate (per contract or stateregulation)
+ Must meet all federal, state and local requirements
+ Must be at least 18 years of age
+ Demonstrates ability to prioritize tasks
Benefits
At Amergis, we firmly believe that our employees are the heartbeat of our organization and we are happy to offer the following benefits:
+ Competitive pay & weekly paychecks
+ Health, dental, vision, and life insurance
+ 401(k) savings plan
+ Awards and recognition programs
*Benefit eligibility is dependent on employment status.
About Amergis
Amergis, formerly known as Maxim Healthcare Staffing, has served our clients and communities by connecting people to the work that matters since 1988. We provide meaningful opportunities to our extensive network of healthcare and school-based professionals, ready to work in any hospital, government facility, or school. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions.
Amergis is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.
Chat Support Agent (Remote) - Entry Level, No Degree Required
Posted 1 day ago
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Job Description
This is a remote position.
Are you passionate about helping others and looking to launch your career in customer support? Join our team as a Chat Support Agent and become the first point of contact in delivering exceptional service to our users. No degree or prior experience required—just your motivation, strong communication skills, and drive to learn.
Key Responsibilities:
• Respond promptly and professionally to customer inquiries via chat
• Deliver accurate information about NoGigiddy services and job opportunities
• Guide users in navigating our platform and assist in resolving their issues
• Ensure customer satisfaction through clear communication and empathy
• Collaborate with team members to enhance support processes and workflows
• Accurately document and escalate complex issues to the appropriate departments
• Participate in training sessions to maintain up-to-date product and service knowledge
RequirementsRequired Skills and Qualifications:
• No degree required; open to all backgrounds
• No previous experience necessary—comprehensive training provided
• Exceptional written communication skills
• Strong problem-solving abilities and keen attention to detail
• Ability to work both independently and as a reliable team player
• Access to a stable internet connection and a quiet, dedicated workspace
• Positive attitude, eagerness to learn, and genuine care for customer experience
Preferred Qualifications:
• Customer service mindset with a desire to go above and beyond
• Experience collaborating in a virtual team environment
• Interest in professional growth and continuous learning
Benefits • Fully remote work arrangement, offering flexibility and work-life balance. • Opportunity to be part of a dynamic and supportive team. • Competitive compensation package based on experience. • Room for growth and development within the organization. • Access to resources and tools necessary for successful remote work.Warehouse Office Support
Posted 23 days ago
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Job Description
Associates in a Warehouse Office Associate role supports the daily operations of the distribution center by performing essential administrative and clerical tasks that ensure accurate documentation, smooth workflow coordination, and timely communication across teams. This role is vital in maintaining operational efficiency, resolving system and vendor issues, and delivering reliable service to both internal and external stakeholders
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $25.00