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Assistant Store Manager (Sales, Customer Service)

Job Category : Sales

Requisition Number : ASSIS

Posted: October 9, 2025

Type: Full-Time

• 86 Riverside-Indiana, 7001 Indiana Ave Ste 3, Riverside, CA 92506, USA

Sign-On Bonus Opportunity up to $3,500*

Pay Range: $5,000 - 130,000 / year

• Unlimited/uncapped commission – your earning potential is in your hands
• Lucrative incentive sales plans, bonuses and sales contests
• No cold calling – we provide a high volume of inbound leads and walk-in traffic
• Comprehensive paid training and licensing , plus on-going mentorship and development
• Recognition-focused culture that celebrates your achievements
• Comprehensive benefits package including medical, dental, vision and life insurance
• Paid time off to recharge and maintain a healthy work-life balance
• Retirement Plan (401k) with company-matched contributions
• Fitness Reimbursement – up to $15/mo th for gym memberships
• Employee Assistance Program – confidential support for personal or professional challenges at no cost
• Extra Perks – optional plans for disability, hospital indemnity, health advocate program, universal life, critical illness, accident insurance, and even pet insurance

Our Company:

Confie and its family of companies - Freeway, Baja, Bluefire & others - is one of the largest privately held insurance brokers in the United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal for eight consecutive years! With more than 800 retail locations nationwide, we are committed to helping our employees take their careers and income potential to new heights. We are proactively looking for bright ,motivated, and goal-oriented individuals who are excited about career advancement. Come Grow With Us !

What You Will Do:

The Assistant Manager is a driving force behind our business. This exciting leadership role challenges your sales abilities, rewards your achievements, and provides the opportunity to mentor and develop others. You will also have opportunities to grow your earnings by offering additional products such as homeowners insurance and, when applicable, health insurance . This role gives you the chance to build lasting relationships, expand your expertise, and be rewarded for your success.

• Drive Growth: Solicit new business while maintaining strong relationships with current customers to achieve or exceed sales production goals.
• Build Relationships: Proactively connect with customers, understand their needs, and expand business opportunities by offering auto, homeowners, or health insurance solutions.
• Drive results: Assist Store Manager to oversee team performance, track progress, and ensure operational targets are met.
• Problem-solve: Handle escalated customer service issues with professionalism and care.
• Ensure Accuracy: Maintain accurate records of all transactions, including timely deposits and documentation in the agency management system.
• Be a Trusted Advisor: Quickly establish rapport with clients and provide expert guidance to help them choose the insurance product that best fits their needs.

The Perfect Match:

• A Personal Lines or Property and Casualty license (preferred, but not required – we’ll support you in obtaining one)
• Bilingual skills in English and Spanish (a strong plus)
• Experience in sales or customer service and a passion for helping people
• A High School Diploma or GED
• Previous experience leading, coaching, and mentoring successful sales teams
• Strong ability to build customer relationships and earn trust
• Excellent follow-up, organization, and multi-tasking skills
• An ambitious, motivated attitude with a desire for growth and advancement
• Strong written and verbal communication skills

Insurance Sales • Insurance Agent • Hiring Immediately • Acceptance Insurance • Freeway Auto Insurance

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

This position involves working under the guidance of a registered Occupational Therapist, assisting patients with daily living tasks after an illness or injury.

• Collaborate with Occupational Therapists to assist patients in daily tasks
• Contribute to promoting physical fitness and healthy lifestyles

• Valid US citizenship or permanent residency status
• Age requirement: 17-34 years old
• Minimum education: High School Diploma or GED
• Meet medical setting prerequisites
• No major legal issues or health concerns

• Nationally accredited certification options available
• Two-phase training program: 18 weeks and 16 weeks
• 101 ASVAB Score: Skilled Technical (ST)

• Consumer: Has personal recovery experience from mental health or substance abuse, for at least 1 year.

HOW IT WORKS
- Applicants will answer questions about personal experience, work experience, and qualifications.
- The most competitive applicants (based on specialized skills) will be referred
for interviews.
- Applicants will receive email notification once their application is no longer being
considered due to Candidate Pool expiration.

Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references.

Competitive candidates will possess current or previous experience as a consumer, family advocate or parent partner of mental health or substance recovery services. Applications may remain active up to 6 months.

Schedule: Schedules vary depending on location and department needs.

Peer Support Specialist Trainee Salary Range: $18.69-$5.62

Certified Peer Support Specialist Salary Range: 22.41- 30.50

Valid California Driver's License and CALMHSA MEDI-CAL PEER SUPPORT SPECIALIST CERTIFICATION may be required at various locations.

Under direction, provide information, support and assistance and advocacy for recipients, and/or caregivers/family members of consumers of mental health services and to provide feedback and perspective to the mental health system relative to the impact and effectiveness of the services provided and to do other work as required.

Incumbents in this class perform the full journey level scope of assignments in the Mental Health Peer Specialist series and report to either a program supervisor or a regional manager; team with mental health professionals in the provision of consumer treatment, directly assist consumers and families/caregivers in the utilization of appropriate community resources, provide education and information to consumers and the community; and provide a unique consumer perspective to the mental health team.

Incumbents in this class provide a full range of information, training, support, encouragement, advocacy, service effectiveness assessment and related services in order to assist the consumer and family/caregiver in coping with immediate situations. The consumer and family/caregiver perspective is provided in the development of programs and services and in formulation of treatment strategies. Incumbents of this class do not attempt to modify or change the consumer's personality structure. Classes in this series differ from those in the Clinical Therapist series in that the latter, due to advanced education and experience, use independent judgment in making diagnoses, developing treatment plans, and providing a wide range and variety of mental health services including psychotherapy. This series differs from the Behavioral Health Specialist series in that the latter provides general counseling, initial assessment and case management. In contrast, this series provides information and assistance based on the unique perspective of being a recipient of or having been closely associated with the direct receipt of mental health services.

"Applications will be reviewed in the order of when it was received "Peer Support Specialist Trainee
• Provide meaningful self-disclosure of personal lived experience of behavior health-related and/or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• In a training capacity, inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for consumers, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Support the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.

Certified Peer Support Specialist
• Provide meaningful self-disclosure of personal lived experience of behavioral health-related or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• Inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for clients, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Supports the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.Peer Support Specialist T rainee Recruiting Guidelines:
Mental Health Peer Specialist Trainee : $18.69 - $25.62

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral h ealth and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

Medi-Cal Peer Support Certification must be obtained within two (2) years of the employee start date. Failure to obtain a Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The basic needs and difficulties faced by ethnically diverse consumers, caregivers and families of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems.

Ability to: Learn the basic principles of the behavioral health system and effectively work within the system; represent and advocate for the consumer perspective within the community and behavioral health system; understand the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members, and caregivers; establish and maintain working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.
Certified Peer Support Specialist Recruiting Guidelines: Mental Health Peer Specialist : 22.41 - 30.50

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral health and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

AND

California State Medi-Cal Peer Support Specialist Certification.

A valid Medi-Cal Peer Support Certification must be obtained prior to the employment start date. Employees holding a Medi-Cal Peer Support Certification must be re-certified every two (2) years. Failure to maintain a valid Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The needs and difficulties faced by ethnically diverse consumers, families and caregivers of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems; the self-help and consumer oriented treatment models; and methods to effectively communicate with consumers, families and caregivers, the community and the behavioral health treatment team.

Ability to: Understand the principles of the behavioral health system and effectively work within the system; effectively represent and advocate for the consumer perspective within the community and behavioral health system; understand and articulate the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members and caregivers; establish and maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.Questions: For further information regarding this posting, contact the recruiter:
Edgar Manzo at :

What is a Parent Partner Peer Support Specialist/Trainee? - A Parent Partner Peer Support Specialist/Trainee is someone who has or is currently assisting their children or adoptive children with mental or behavioral health and have navigated the system for a minimum of one year in order to provide support for other parent/partners in a similar situation .
In order to be considered, candidates must be able to share personal and direct experiences raising a child through mental or behavioral health recovery with others.

HOW IT WORKS
- Applicants will answer questions about personal experience, work experience, and qualifications.
- The most competitive applicants (based on specialized skills) will be referred
for interviews.
- Applicants will receive email notification once their application is no longer being
considered due to Candidate Pool expiration.

Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references.

Competitive candidates will possess current or previous experience as a consumer, family advocate or parent partner of mental health or substance recovery services.

Schedule: Schedules vary depending on location and department needs.

Peer Support Specialist Trainee Salary Range: $18.69-$5.62

Certified Peer Support Specialist Salary Range: 22.41- 30.50

Valid California Driver's License and CALMHSA MEDI-CAL PEER SUPPORT SPECIALIST CERTIFICATION may be required at various locations.

Under direction, provide information, support and assistance and advocacy for recipients, and/or caregivers/family members of consumers of mental health services and to provide feedback and perspective to the mental health system relative to the impact and effectiveness of the services provided and to do other work as required.

Incumbents in this class perform the full journey level scope of assignments in the Mental Health Peer Specialist series and report to either a program supervisor or a regional manager; team with mental health professionals in the provision of consumer treatment, directly assist consumers and families/caregivers in the utilization of appropriate community resources, provide education and information to consumers and the community; and provide a unique consumer perspective to the mental health team.

Incumbents in this class provide a full range of information, training, support, encouragement, advocacy, service effectiveness assessment and related services in order to assist the consumer and family/caregiver in coping with immediate situations. The consumer and family/caregiver perspective is provided in the development of programs and services and in formulation of treatment strategies. Incumbents of this class do not attempt to modify or change the consumer's personality structure. Classes in this series differ from those in the Clinical Therapist series in that the latter, due to advanced education and experience, use independent judgment in making diagnoses, developing treatment plans, and providing a wide range and variety of mental health services including psychotherapy. This series differs from the Behavioral Health Specialist series in that the latter provides general counseling, initial assessment and case management. In contrast, this series provides information and assistance based on the unique perspective of being a recipient of or having been closely associated with the direct receipt of mental health services.

"Applications will be reviewed in the order of when it was received "Principle Duties

• Plan and provide feedback related to workshops, conferences and other coordinated efforts to improve related services. Review existing and proposed programs for implementation of partners/youth philosophy and participate in the development of new programs and resources.
• Participate in programs, meetings, and trainings as part of a professional team. Identify information and resources in local communities, which are useful to parents/youth. Assist and promote active involvement in support group activities.
• Communicate, represent, and promote on behalf of parents/youth their perspective within the child welfare system
• Orient parents/youth entering the child welfare system
• Provide, as part of a professional team, assistance and support to parents/youth including peer counseling/mentoring and accompanying parents/youth to meetings

Peer Support Specialist Trainee
• Provide meaningful self-disclosure of personal lived experience of behavior health-related and/or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• In a training capacity, inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for consumers, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Support the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.

Certified Peer Support Specialist
• Provide meaningful self-disclosure of personal lived experience of behavioral health-related or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• Inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for clients, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Supports the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Dev elop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.Peer Support Specialist T rainee Recruiting Guidelines:
Mental Health Peer Specialist Trainee : $18.69 - $25.62

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Current or previous recovery experience as a Parent Partner raising a child/foster child through their mental or behavioral recovery for a minimum of one year

Medi-Cal Peer Support Certification must be obtained within two (2) years of the employee start date. Failure to obtain a Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The basic needs and difficulties faced by ethnically diverse consumers, caregivers and families of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems.

Ability to: Learn the basic principles of the behavioral health system and effectively work within the system; represent and advocate for the consumer perspective within the community and behavioral health system; understand the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members, and caregivers; establish and maintain working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.
Certified Peer Support Specialist Recruiting Guidelines: Mental Health Peer Specialist : 22.41 - 30.50

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral health and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

AND

California State Medi-Cal Peer Support Specialist Certification.

A valid Medi-Cal Peer Support Certification must be obtained prior to the employment start date. Employees holding a Medi-Cal Peer Support Certification must be re-certified every two (2) years. Failure to maintain a valid Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The needs and difficulties faced by ethnically diverse consumers, families and caregivers of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems; the self-help and consumer oriented treatment models; and methods to effectively communicate with consumers, families and caregivers, the community and the behavioral health treatment team.

Ability to: Understand the principles of the behavioral health system and effectively work within the system; effectively represent and advocate for the consumer perspective within the community and behavioral health system; understand and articulate the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members and caregivers; establish and maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.Questions: For further information regarding this posting, contact the recruiter:
Edgar Manzo at :

*Must be Certified through CALMHSA or equivalent out of state*

What is a Family Advocate Peer Support Specialist/Trainee? - A Family Advocate Peer Support Specialist/Trainee is someone who has or is currently assisting a family member (or close friend) with behavioral health or/and substance recovery and have navigated the system with their family member/close friend for a minimum of one year. Candidates should be comfortable sharing their experiences with others going through a similar situation.
In order to be considered, candidates must be able to share personal and direct experiences raising a child through mental or behavioral health recovery with others.

HOW IT WORKS
- Applicants will answer questions about personal experience, work experience, and qualifications.
- The most competitive applicants (based on specialized skills) will be referred
for interviews.
- Applicants will receive email notification once their application is no longer being
considered due to Candidate Pool expiration.

Some positions may require a law enforcement background investigation which requires completion of an extensive questionnaire, meeting with a background investigator, and submitting several references.

Competitive candidates will possess current or previous experience as a consumer, family advocate or parent partner of mental health or substance recovery services.

Schedule: Schedules vary depending on location and department needs.

Peer Support Specialist Trainee Salary Range: $19.43-$6.64

Certified Peer Support Specialist Salary Range: 23.30- 31.71

Valid California Driver's License and CALMHSA MEDI-CAL PEER SUPPORT SPECIALIST CERTIFICATION may be required at various locations.

Under direction, provide information, support and assistance and advocacy for recipients, and/or caregivers/family members of consumers of mental health services and to provide feedback and perspective to the mental health system relative to the impact and effectiveness of the services provided and to do other work as required.

Incumbents in this class perform the full journey level scope of assignments in the Mental Health Peer Specialist series and report to either a program supervisor or a regional manager; team with mental health professionals in the provision of consumer treatment, directly assist consumers and families/caregivers in the utilization of appropriate community resources, provide education and information to consumers and the community; and provide a unique consumer perspective to the mental health team.

Incumbents in this class provide a full range of information, training, support, encouragement, advocacy, service effectiveness assessment and related services in order to assist the consumer and family/caregiver in coping with immediate situations. The consumer and family/caregiver perspective is provided in the development of programs and services and in formulation of treatment strategies. Incumbents of this class do not attempt to modify or change the consumer's personality structure. Classes in this series differ from those in the Clinical Therapist series in that the latter, due to advanced education and experience, use independent judgment in making diagnoses, developing treatment plans, and providing a wide range and variety of mental health services including psychotherapy. This series differs from the Behavioral Health Specialist series in that the latter provides general counseling, initial assessment and case management. In contrast, this series provides information and assistance based on the unique perspective of being a recipient of or having been closely associated with the direct receipt of mental health services.

"Applications will be reviewed in the order of when it was received "Peer Support Specialist Trainee
• Provide meaningful self-disclosure of personal lived experience of behavior health-related and/or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• In a training capacity, inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for consumers, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Support the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.

Certified Peer Support Specialist
• Provide meaningful self-disclosure of personal lived experience of behavioral health-related or substance abuse-related recovery and resiliency to the people served in the system of care (required by State Certification).

• Inform, train, support, and empower consumers, families and caregivers who directly or indirectly receive behavioral health services.

• Communicate, represent and promote the consumer, families and caregivers' perspective within the behavioral health system.

• Facilitate self-help groups for clients, youth, family members, and caregivers.

• Attend and participate in special events, conferences, workshops, and trainings within the behavioral health system and in the community.

• Develop activities, programs and resources which support consumers, families and caregivers in achieving their goals.

• Supports the appropriate recognition, acceptance and understanding of social and cultural factors in the provision of behavioral health services.

• Develop effective working relationships with agencies and organizations to advocate for consumer, family and caregiver empowerment.

• Help prepare and support clients, families and caregivers at consumer progress consultation meetings and at a variety of formal and informal hearings.

• Help consumers and those who support them to articulate their needs.

• Focus on and is sensitive to consumer, family and caregiver satisfaction with the services received and general satisfaction with behavioral health services.

• Assist and promote consumers and those who support them in support networks and activities.

• Document all activities as required, following appropriate Medi-Cal billing practices.Certified Peer Support Specia list Recruiting Guidelines:
Mental Health Peer Specialist : $23.30-$31.71

Education: Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate is required.

Experience: Depending on the assignment, current or previous recovery experience as a consumer of behavioral health and/or substance abuse services or as a family member/caregiver of a former or current behavioral health and/or substance abuse consumer.

AND

California State Medi-Cal Peer Support Specialist Certification.

A valid Medi-Cal Peer Support Certification must be obtained prior to the employment start date. Employees holding a Medi-Cal Peer Support Certification must be re-certified every two (2) years. Failure to maintain a valid Medi-Cal Peer Support Certification may lead to termination.

License/Certificate: Possession of a valid California Driver's License may be required.

Knowledge of: The needs and difficulties faced by ethnically diverse consumers, families and caregivers of behavioral health and/or substance abuse consumers; the public and/or private agency services available for families, children and adults with serious behavioral health needs, such as schools, social services and other systems; the self-help and consumer oriented treatment models; and methods to effectively communicate with consumers, families and caregivers, the community and the behavioral health treatment team.

Ability to: Understand the principles of the behavioral health system and effectively work within the system; effectively represent and advocate for the consumer perspective within the community and behavioral health system; understand and articulate the cultural and social factors affecting behavior patterns; effectively communicate the workings of the behavioral health system to service consumers, parents, family members and caregivers; establish and maintain strong working relationships with a wide range of community agencies and organizations; obtain and record accurate information for case documentation and other reports.Questions: For further information regarding this posting, contact the recruiter:
Edgar Manzo at :