4 Technical Support jobs in Beaver
Bilingual Customer Support Specialist
Posted 4 days ago
Job Viewed
Job Description
As a Bilingual Customer Support Specialist at Sherwin-Williams, you will play a vital role in assisting both wholesale and retail customers in finding the right products to meet their needs. Your ability to communicate effectively in both English and Spanish will help ensure a high level of customer satisfaction. You will be responsible for addressing customer inquiries, providing product recommendations, and resolving any concerns.
In addition to achieving sales goals, you will maintain up-to-date knowledge of product features, along with ensuring the store meets its high-quality visual standards. Your work environment will involve direct contact with customers and access to payment methods and store merchandise.
Key Responsibilities Include:
- Deliver outstanding customer service through effective communication.
- Determine customer needs and recommend suitable products both in-person and over the phone.
- Build trusting relationships with customers to enhance their shopping experience.
- Accurately process sales transactions in line with company policies.
- Achieve sales goals on a monthly, quarterly, and yearly basis.
- Maintain organized work order files and product formulas.
- Retrieve and prepare products for customers, including tinting and mixing as needed.
- Stock shelves and set up product displays to enhance store presentation.
- Keep store equipment clean and organized.
- Assist with deliveries when necessary and maintain stock in assigned areas.
- Stay informed about product offerings and actively promote available options.
- Comply with inventory control procedures and suggest sales improvement strategies.
Minimum Requirements:
- Must be at least eighteen (18) years old.
- Authorization to work in the country without the need for sponsorship.
- Ability to read, write, comprehend, and communicate in English and Spanish.
- A valid, unrestricted Driver's License.
- Capability to lift and carry materials weighing up to 50 lbs. frequently and 70 lbs. on occasion.
- Willingness to work scheduled hours, including evenings and weekends.
Preferred Qualifications:
- High School diploma or GED.
- At least one (1) year of experience in customer service, retail, or delivery roles.
- Experience in selling paint and related products is a plus.
- Familiarity with tinting and mixing equipment.
Your work location will include: 2640 Constitution Blvd, Beaver Falls, PA 15010 and 1706 7th Ave, Beaver Falls, PA 15010. Join us at Sherwin-Williams as we inspire and improve the world through color!
Technology Operations Support/Help Desk Representative II
Posted today
Job Viewed
Job Description
Technology Operations Support/Help Desk Representative II
US-PA-Coraopolis
Job ID: 33643
Type: Full-Time
# of Openings: 1
Category: Customer Service/Support
PA - Coraopolis-FedEx-MS
About the Role
Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work processes.
Your Impact
- Demonstrates higher level customer support capabilities through assignments.
- Identifies potential opportunities to improve work processes, tools and systems to streamline workflows.
- Adept at core customer service skills.
- Supports the department as needed on special projects.
- Reduced level of oversight required by manager to compete tasks.
Customer Service
- Early experience employing customer service skills acquired through Canon training.
- Demonstrates consistent respect to customers.
- Contributes information to customer database.
- Generates customer relationships appropriately.
About You: The Skills & Expertise You Bring
HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience.
- Associates degree or equivalent preferred.
- Must have been a back-up for an install Lead.
- Adept at listening to customer and matching their energy, paraphrasing back to understand their concerns/issues, and assuring that they will personally ensure that a solution is found and implemented.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- To be established with Co-op organization in alignment with their course descriptions. Canon courses or equivalent experience.
We are providing the anticipated rate for this role: $20.54 - $8.20 hourly.
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at .
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-Dress for Your Day attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you cant get anywhere else
Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at .
#CUSA
Posting Tags
#LI-RH1 #PM19 #LI-Onsite
PI94c70c7bef
Technology Operations Support/Help Desk Representative II
Posted 2 days ago
Job Viewed
Job Description
Second level support resource reflective of expertise and knowledge gained at level 1. Trained in customer service core requirements with demonstrated proficiency with customers, core technologies and work processes.
**Your Impact**
- Demonstrates higher level customer support capabilities through assignments.
- Identifies potential opportunities to improve work processes, tools and systems to streamline workflows.
- Adept at core customer service skills.
- Supports the department as needed on special projects.
- Reduced level of oversight required by manager to compete tasks.
Customer Service
- Early experience employing customer service skills acquired through Canon training.
- Demonstrates consistent respect to customers.
- Contributes information to customer database.
- Generates customer relationships appropriately.
**About You: The Skills & Expertise You Bring**
HS Diploma, GED, or equivalent experience required, plus 2 to 4 years of related experience.
- Associates degree or equivalent preferred.
- Must have been a back-up for an install Lead.
- Adept at listening to customer and matching their energy, paraphrasing back to understand their concerns/issues, and assuring that they will personally ensure that a solution is found and implemented.
- Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises.
- To be established with Co-op organization in alignment with their course descriptions. Canon courses or equivalent experience.
We are providing the anticipated rate for this role: $20.54 - $8.20 hourly.
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
#LI-RH1 #PM19 #LI-Onsite
**Location** _US-PA-Coraopolis_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33643_ **Category** _Customer Service/Support_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at
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