61 Technical Support jobs in Peoria

ADP is hiring a **Technical Support Analyst.**
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Assist Clients** with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.
**Serve as the Subject Matter Expert** for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.
**Be the liaison** between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ 1+ years of Customer Service experience
**BONUS POINTS FOR THESE:** _Preferred Qualifications_
+ Microsoft Certified Professional (MCP) or equivalent certification/experience
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

**Job Title: Technical Support**
**Duration:** 12 Month Contract
**Location:** Either Phoenix, Austin, or Westlake - Hybrid role in (Phoenix, Austin, or Westlake) Mon, Wed , Thurs
Westlake Address: 3000 Schwab Way, Westlake, TX 76262
Phoenix Address: 2423 E Lincoln Dr., Phoenix, AZ 85016
Austin Address: 11800 Schwab Way, Austin, TX 78758
**Job Description:**
+ The candidate must be able to interact with all levels of technical and managerial staff and will have proven leadership abilities and display excellent skills in understanding problem determination and service restoration.
+ Excellent written and verbal communication skills are keys to success in this role as this position will have regular interaction with various support groups, end-users and management as well as responsibility to document processes and procedures.
+ Another key success factor for this candidate is building skills in co-workers through cross-training and mentoring, taking every interaction as an opportunity to learn or teach.
+ Demonstrated ability to resolve business and service impacting problems while evaluating all alternatives and consulting with other senior technical leaders of the organization is required.
+ Must have strong verbal and written communication skills for technical presentations, product demonstrations, answering technical questions, and customer follow-up.
+ Ability to work independently as well as effectively cooperate well with others
+ Excellent at gauging customer impact and escalate with the appropriate sense of urgency. Must have the ability to work in a fast-paced environment and possess strong written and verbal communication skills.
**Required Skills:**
+ **Control-M Experience a must.**
+ **Minimum of 3 - 5 years directly related experience.**
+ **Experience in JES/SDSF, ISPF, JCL, CA-ESP, CA11, Control-M, NAS, SA level knowledge of UNIX / LINUX / Windows environments, Formula and file transfers (NDM, FTP, SFTP, PGP/FTP, NFS).**
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of:** **Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _-_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

ADP is hiring a **Technical Support Analyst.**
+ _Are you ready to join a company offering career advancement opportunities throughout your career journey?_
+ _Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?_
+ _Are you looking for an inclusive environment with a culture of collaboration and belonging?_
If so, this may be an opportunity for you. Read on and decide for yourself.
As a Technical Support Analyst, you will provide on-the-spot technical support for ADP products and help clients with product hardware, software, and operating system issues via phone or remote access. You'll also support product upgrades, maintenance, and diagnostics.
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? **Apply now!**
**To learn more about Client Services at ADP** , watch here: YOU'LL DO:** _Responsibilities_
**What you can expect on a typical day:**
**Assist Clients** with technical support, product upgrades, maintenance, diagnostics, and more -- providing unmatched service that allows our technologies to deliver and exceed client expectations. You will effectively troubleshoot, replicate, and develop creative solutions for client challenges, escalating to second-level support if needed.
**Serve as the Subject Matter Expert** for industry-standard technology, such as browser web support, user access issues, website customization, etc., while continuing to stay up-to-date on emerging technology and trends and remaining proficient on networks, operating systems, hardware, software, databases, browsers, and related products.
**Be the liaison** between Implementation, Client Services, Management, and Corporate Support to ensure high impact challenges are resolved in a timely and satisfactory manner.
**TO SUCCEED IN THIS ROLE** **:** _Required Qualifications_
+ 1+ years of Customer Service experience
**BONUS POINTS FOR THESE:** _Preferred Qualifications_
+ Microsoft Certified Professional (MCP) or equivalent certification/experience
**YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:**
+ **Be yourself** in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
+ **Belong** by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
+ **Grow your career** in an agile, fast-paced environment with plenty of opportunities to progress.
+ **Continuously learn** through ongoing training, development, and mentorship opportunities.
+ **Be your healthiest.** Best-in-class benefits start on Day 1 because healthy associates are happy ones.
+ **Focus on your mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
+ **Join a company committed to giving back** and generating a lasting, positive impactupon the communities in which we work and live.
+ **Get paid to pay it forward.** Company-paid time off for volunteering for causes you care about.
What are you waiting for? **Apply today!**
**A little about ADP:** We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition ( .
**Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP:** ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
**Ethics at ADP:** ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click to learn more about ADP's culture and our full set of values.

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days)and some work entirely remotely.

This position may be a hybrid or fully remote position, as decided by your manager. If designated as hybrid, youll divide your time between working remotely from your home and an office location, so you should live withixn commuting distance. If designated as remote, youll be working remotely from your home and may occasionally visit a GoDaddy office to meet with your team for events or offsites. Your hiring manager can share more about this roles hybrid or remote designation.

This position is not eligible to be performed in Alaska, California, Colorado, Louisiana, Massachusetts, Mississippi, New Jersey, New York, North Dakota, Oregon, or the Virgin Islands

Join our team.  

As a Technical Support & Sales Representative, you will be responsible for ensuring we are delivering on our customer experience promises. You will join a team of 10-15 Guides who interact with existing and potential GoDaddy customers. In this role, you will provide an exceptional GoDaddy customer experience (WOW Experience) to every customer by giving our customers the tools and insights to help transform their ideas into successful online ventures! This will be completed through analysis of a customers account and in-the-moment consultative conversations leading to product/service recommendations. 

What you'll get to do.

• Field inbound calls and exhibit the behaviors of WOW throughout the entire interaction. 

• Provide consultation to customers regarding new products and services that will help their businesses succeed. 

• Offer resolution within our scope of support (SOS), providing direction for third party resolution or consultation regarding a paid solution, as appropriate. 

• Troubleshoot GoDaddy products as needed in order to deliver stellar customer service. 

• Take full ownership of and provide a thorough resolution to customers. 

• Meet metrics that could include but are not limited to Customer Availability, Net Promoter Score, and New Sales Per Day. 

• Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment. 

Your experience should include.

• 2+ years sales experience with a proven record of understanding customer needs. 

• 2+ years experience in a commission, bonus, and/or metrics-driven environment. 

• Ability to meet sales quotas while providing a great customer experience. 

• Experience using a CRM or other customer management software. 

• Great interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment. 

• Proven ability to promote and build extraordinary customer rapport. 

• Ability to take complete ownership of customer issues and provide a truly extraordinary customer experience, one customer at a time. 

• Extensive knowledge of internet technology. 

• Ability to connect directly to the modem via Ethernet, and stable internet connectivity and speeds sufficient to support voice calls. Guides who do not have stable connectivity and/or sufficient internet speeds may be required to upgrade their service at their own expense, in compliance with applicable law. 

• This position requires a smart phone or other smart device that can (1) access the Google Play or Apple Store and install applications, and (2) receive SMS (text) messages in order to remotely access GoDaddys network resources. 

You might also have.

• Experience owning and/or operating a small and/or midsize business (SMB). 

Schedule  

Our shifts may require working nights, weekends, and holidays. 

Compensation  

As with many sales roles, our compensation combines both an hourly rate ($17/hour) and variable incentive plan. Employees working full-time start annualized at $5,360 and those who meet 100% of target or more can expect to fall between 50k and 60k all in.

We've got your back. We offer a range of total rewards that may include paid time off, retirement savings (e.g., 401k, pension schemes), bonus/incentive eligibility, equity grants, participation in our employee stock purchase plan, competitive health benefits, and other family-friendly benefits including parental leave. GoDaddys benefits vary based on individual role and location and can be reviewed in more detail during the interview process.

We also embrace our diverse culture and offer a range of Employee Resource Groups (Culture). Have a side hustle? No problem. We love entrepreneurs! Most importantly, come as you are and make your own way. 

About us.  GoDaddy is empowering everyday entrepreneurs around the world by providing the help and tools to succeed online, making opportunity more inclusive for all. GoDaddy is the place people come to name their idea, build a professional website, attract customers, sell their products and services, and manage their work. Our mission is to give our customers the tools, insights, and people to transform their ideas and personal initiative into success. To learn more about the company, visit About Us. 

At GoDaddy, we know diverse teams build better productsperiod. Our people and culture reflect and celebrate that sense of diversity and inclusion in ideas, experiences and perspectives. But we also know thats not enough to build true equity and belonging in our communities. Thats why we prioritize integrating diversity, equity, inclusion and belonging principles into the core of how we work every dayfocusing not only on our employee experience, but also our customer experience and operations. Its the best way to serve our mission of empowering entrepreneurs everywhere, and making opportunity more inclusive for all. To read more about these commitments, as well as our representation and pay equity data, check out our Diversity and Pay Parity annual report which can be found on our Diversity Careers page.

GoDaddy is proud to be an equal opportunity employer. GoDaddy will consider for employment qualified applicants with criminal histories in a manner consistent with local and federal requirements. Refer to our full EEO policy.

Our recruiting team is available to assist you in completing your application. If they could be helpful, please reach out to  

Colorado Residents:  In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

GoDaddy doesnt accept unsolicited resumes from recruiters or employment agencies.

**Position Overview**
The Senior Technical Support Engineer, MI - I (Tier 1) provides highly visible remote technical support across our product lines for HCUS customers. This role focuses on more complex issue and is the second level support across our Synapse products. This engineer is expected be able to resolve most of the cases that are presented to them and responsible for documenting more in-depth evaluations of issues that they are unable to resolve. This engineer must be comfortable with making decisions while working on these more complex issues. This role requires a firm grasp of time management and organizational skills.
To meet the needs of our customers, working outside normal business hours and on some weekends/holidays is required. In addition to working OT to handle workload and meet required metrics/expectations.
**Company Overview**
At FUJIFILM Healthcare Americas Corporation, we're on a mission to innovate for a healthier world, and we need passionate, driven people like you to help us get there. Our cutting-edge healthcare solutions span diagnostic imaging, enterprise imaging, endoscopic and surgical imaging, as well as in-vitro diagnostics.
But we don't stop at healthcare; our Non-Destructive Testing (NDT) team harnesses advanced radiography solutions to keep transportation infrastructure, aerospace, and oil and gas assets safe and running smoothly.
Ready to innovate, collaborate, and make a difference? Join us and bring your big ideas to life while working in a dynamic, flexible environment that fuels your creativity and drive.
Our headquarters is in Lexington, Massachusetts, an inspiring healthcare research hub in a historic town.
Fujifilm is globally headquartered in Tokyo with over 70,000 employees across four key business segments of healthcare, electronics, business innovation, and imaging. We are guided and united by our Group Purpose of "giving our world more smiles." Visit: Description**
**Duties and Responsibilities:**
+ Supports our Synapse products by remotely troubleshooting and resolving issues, assessing and clearing monitor alarms, and providing our customers with timely responses.
+ Works on 3rd party hardware, software, and network related issues that are sold or supported by FUJIFILM.
+ Effectively and efficiently uses the FUJIFULM knowledge resources available to help in the troubleshooting process.
+ Collaborates with peers and other team members when working on more complex technical issues.
+ Effectively documents cases throughout the process of troubleshooting the issue.
+ Strictly follows the Technical Assistance Center (TAC) escalation process to move cases, in a timely manner, to the next level engineer when an issue cannot be resolved.
+ Engineers must have the ability and skillset to answer and facilitate incoming customer calls, effectively communicate with our customers, and document the interactions within a case.
+ Works cross-functionally with other Synapse teams/products as required and handles other duties as assigned.
+ Monitors TAC phone system wall boards to ensure that proper statuses are maintained.
+ Positive customer surveys, documentation accuracy and consistency, timely case and project completion, and finishing the assigned trainings are standard expectations for all FUJI engineers.
+ Maintains a high level of success with yearly goals provided by your manager and metrics defined on a team level.
+ Working outside of normal business hours, overtime, holidays, and participation in an on-call rotation are required to cover the needs of the business.
+ Some short notice overnight travel, based on the needs of the business, to work on customer systems.
+ Adheres to the Company's quality and regulatory compliance requirements, without exception, and ensures that all job duties inherent in the position description are performed in accordance with established policies and procedures.
+ Comply with all applicable U.S. Food and Drug Administration (U.S. FDA) medical device regulatory requirements, applicable ISO 13485 standard requirements and all other applicable laws, regulations, and standards.
**Qualifications:**
Baseline Qualifications:
+ Bachelor's Degree, Trade School Certification (Industry related), or Industry Experience Equivalent
+ One or more industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications preferred).
+ Working knowledge of Windows OS (Microsoft Server 2012, 2016, 2019, 2022+), networking, SQL Server, and/or Oracle.
+ Knowledge of current network technologies.
+ Superior communication and interpersonal skills, excellent phone manner.
+ Ability to achieve results and meet goals in a fast-paced, team environment.
+ Ability to make independent decisions based on interpretation of technology data and product knowledge.
+ Excellent organizational and multi-tasking skills.
+ Knowledge of Synapse workflows and their implementations.
+ Knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
Preferred Qualifications:
+ FUJIFILM Synapse Administration experience.
+ Working knowledge of Synapse workflows and their implementations.
+ Working knowledge of clinical data transfer protocols and interfaces (HL7 and DICOM)
+ Knowledge with Synapse application front end.
+ Knowledge of medical informatics architecture (VMware and Storage Solutions).
+ Knowledge of Linux Architecture.
+ Experience of using Postgresql
+ Industry-specific certifications in relevant technical background (Microsoft, VMware, Cisco certifications).
+ Security Certifications (Security + or higher)
**Key Performance Indicators:**
+ To maintain this position engineer's must:
+ Maintain Security+ Certification (Security + or higher)
+ Maintain and expand knowledge acquired to be designated as a TAC Subject Matter Expert (SME) in two disciplines.
+ All engineers must maintain a case workload within 10% of the median of their peers at a minimum.
+ Case backlogs must stay at or below 25 cases (not including escalated cases) unless approved by management.
**Physical Requirements:**
The position requires the ability to perform the following physical demands and/or have the listed capabilities:
+ The ability to sit up to 75-100% of applicable work time.
+ The ability to use your hands and fingers to feel and manipulate items, including keyboards, up to 100% of applicable work time.
+ The ability to stand, talk, and hear for 75% of applicable work time.
**Travel:**
Occasional (up to 10%) travel may be required based on business need.
_*_ _#LI-Remote_
_In the event that COVID-19 vaccine mandates issued by the federal government, or by state or local government become effective and enforceable, the Company will require that the successful candidate hired for positions covered under relevant government vaccine mandate(s) be fully vaccinated against COVID-19, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._
_Applicants to positions where vendor credentialing or other similar requirements exist to enter facilities will be required to comply with the credentialing requirements of the facilities, including complying with vaccine requirements._
_For all positions, the Company encourages vaccination against COVID-19 and requires that the successful candidate hired be willing to test for the COVID-19 virus periodically and wear a face covering indoors as required, absent being granted an accommodation due to medical or sincerely held religious belief or other legally required exemption._
**EEO Information**
Fujifilm is committed to providing equal opportunities in hiring, promotion and advancement, compensation, benefits, and training regardless of nationality, age, gender, sexual orientation or gender identity, race, ethnicity, religion, political creed, ideology, national, or social origin, disability, veteran status, etc.
**ADA Information**
If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to our HR Department ( or ).
**Job Locations** _US-Remote_
**Posted Date** _1 week ago_ _(9/29/2025 7:28 PM)_
**_Requisition ID_** _ _
**_Category_** _Engineering_
**_Company (Portal Searching)_** _FUJIFILM Healthcare Americas Corporation_

As a Technical Support Professional here at US Digital Designs by Honeywell, you will play a crucial role in supporting our US Digital Designs customers. USDD is unleashing the power of digital to transform the emergency response landscape with our IP-based station alerting system. You will join a team committed to offering our customers the highest level of support. This position supports our customers after implementation of US Digital Designs offerings to provide and support Mission-Critical Systems that (literally) help Save Lives and Property - so respect and service to these customers and the community they serve is paramount.
You will report directly to our Customer Operations Leader and you'll work out of our Atlanta, GA location.
In this role, you will impact the success of our US Digital Designs team by working to exceed our customer's experience. We prefer whatever combination of skills and experience that would serve our customers and communities best.
+ Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
**KEY RESPONSIBILITIES**
+ Provide expert technical support (configuration, troubleshooting, etc.) to customers, resolving complex technical issues including both e-mails and support calls.
+ Document customer technical support needs in CRM for tracking.
+ Create knowledge articles and entry level training based on root cause analysis of support.
+ Collaborate with cross-functional teams to develop and implement technical support remedies.
+ Participate in technical reviews and provide feedback to offering and engineering teams.
**YOU MUST HAVE**
+ Troubleshooting experience to diagnose and resolve issues with Linux servers and services
+ Be on a rotating on-call schedule
+ 4+ years of proven experience in technical support or a similar role.
+ Expertise in technologies and products, combination of HW and SW.
+ Experience supporting technical and non-technical customers.
+ Strong problem-solving and analytical abilities.
+ Excellent written and verbal communication skills.
+ Strong customer focus and commitment to customer satisfaction.
**WE VALUE**
+ Technical or Bachelor's degree in Engineering or a related field
+ Extensive network troubleshooting
+ Experience with complex customer configurations (radio, network, application, and apps).
+ Knowledge of software testing and debugging techniques
+ USDD Offerings Experience
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here ( BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 09/12/2025.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

As a Technical Support Professional here at US Digital Designs by Honeywell, you will play a crucial role in supporting our US Digital Designs customers. USDD is unleashing the power of digital to transform the emergency response landscape with our IP-based station alerting system. You will join a team committed to offering our customers the highest level of support. This position supports our customers after implementation of US Digital Designs offerings to provide and support Mission-Critical Systems that (literally) help Save Lives and Property - so respect and service to these customers and the community they serve is paramount.
You will report directly to our Customer Operations Leader and you'll work out of our Atlanta, GA location.
In this role, you will impact the success of our US Digital Designs team by working to exceed our customer's experience. We prefer whatever combination of skills and experience that would serve our customers and communities best.
+ Hybrid Work Schedule Note: For the first 90 days, New Hires must be prepared to work 100% onsite M-F.
**KEY RESPONSIBILITIES**
+ Provide expert technical support (configuration, troubleshooting, etc.) to customers, resolving complex technical issues including both e-mails and support calls.
+ Document customer technical support needs in CRM for tracking.
+ Create knowledge articles and entry level training based on root cause analysis of support.
+ Collaborate with cross-functional teams to develop and implement technical support remedies.
+ Participate in technical reviews and provide feedback to offering and engineering teams.
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a performance-driven salary, cutting-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information: application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting Date: 09/12/2025.
**YOU MUST HAVE**
+ Troubleshooting experience to diagnose and resolve issues with Linux servers and services
+ Be on a rotating on-call schedule
+ 4+ years of proven experience in technical support or a similar role.
+ Expertise in technologies and products, combination of HW and SW.
+ Experience supporting technical and non-technical customers.
+ Strong problem-solving and analytical abilities.
+ Excellent written and verbal communication skills.
+ Strong customer focus and commitment to customer satisfaction.
**WE VALUE**
+ Technical or Bachelor's degree in Engineering or a related field
+ Extensive network troubleshooting
+ Experience with complex customer configurations (radio, network, application, and apps).
+ Knowledge of software testing and debugging techniques
+ USDD Offerings Experience
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: click here ( BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Please be advised of the location. It is North Phoenix. Level 2 Service Desk Analyst Responsibilities:-Systems administrator responsible for tracking changes and additions to the web help desk ticketing system-Assists with portal and queue calls throughout the day for level two support not able to be completed by Level 1 analysts-Responsible for shipping and disposal of end of life assets to the warehouse-Password and access request for new hire email and initial setups-PC refresh tracking and implementation-HQ Communications/AV assistance in multiple conf rooms-Customer Support for both internal and external Customers.-Knowledge of Google, Microsoft, Adobe systems.RequirementsSkill TypeSkill Name  Certification  Education  License  Other  Skill 2+ years of IT Experience as a Service Desk Analyst  Certification  Education  License  Other  Skill At least an associate's degree (If not mentioned on Resume, it will be rejected)Preferred SkillsSkill TypeSkill Name  Certification  Education  License  Other  Skill Ticketing experience  Certification  Education  License  Other  Skill Google Suite/Google Workspace Experience  Certification  Education  License  Other  Skill Microsoft office suite experience  Certification  Education  License  Other  Skill Adobe Experience  Certification  Education  License  Other  Skill End of life (EOL) assets (IT asset management)

**Job Description**
**Principal Support Engineer - Oracle Exadata Cloud Services**
**Shift:** 1:00 PM - 10:00 PM CT or PT (preferred)
**Eligibility:** Due to client requirements, candidates must be **U.S. Citizens**
**About the Role**
As a **Principal Support Engineer** in Oracle's Support organization, you'll be at the forefront of solving some of our most complex customer challenges. Acting as both a trusted advisor and technical expert, you'll ensure our customers receive world-class post-sales support, while also serving as a strong advocate for their needs. This is a hands-on, high-impact role where you'll be called upon to troubleshoot, innovate, and guide customers through critical issues-helping them achieve success on some of Oracle's most powerful technologies.
**What You'll Do**
Serve as a primary point of contact for customer inquiries, both technical and non-technical, providing expert troubleshooting, problem resolution, and strategic advice.
Deliver deep technical expertise on **Oracle Exadata Cloud Services (ExaCC / ExaCS)** implementations and administration.
Leverage your knowledge of **ASM and RAC architectures** , clustering technologies, and Oracle database features to design solutions and avoid future issues.
Collaborate with customers through remote and on-site engagements, providing guidance that improves performance, stability, and scalability.
Develop and apply automated tools, diagnostics, and instrumentation to identify and resolve issues faster.
Partner with internal teams, mentoring colleagues, and contributing to Oracle's growing knowledge base to drive innovation and continuous improvement.
Balance proactive problem avoidance with reactive troubleshooting to ensure the **highest levels of customer satisfaction** .
**What You Bring**
7+ years with Oracle Core products or 8+ years with Applications products.
Hands-on experience with **Exadata implementations** and large-scale database management systems.
Strong understanding of **ASM and RAC architectures** , clustering technologies, and OCI fundamentals.
Proficiency in **Unix, Linux, and/or Windows** operating systems.
Programming and troubleshooting skills in **C, C++** (additional scripting/automation experience is a plus).
Hardware debugging and Oracle diagnostic tool expertise.
A Bachelor's degree in Computer Science, MIS, Engineering, or related field (or equivalent professional/technical experience).
**Why Join Us**
At Oracle, you'll do more than just support technology-you'll shape the way our customers experience it. This role is ideal for those who thrive in fast-paced, high-stakes environments, and who want to be recognized as the expert others turn to for answers. You'll gain exposure to cutting-edge Exadata Cloud technologies, work closely with global enterprise customers, and collaborate with some of the brightest technical minds in the industry.
Career Level - IC4
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $30.87 to $7.88 per hour; from: 64,200 to 141,200 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.