20 Technical Support jobs in Santa Clarita
Technical Support Engineer
Posted 3 days ago
Job Viewed
Job Description
Description & Requirements
A Career at HARMAN Lifestyle
We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
- Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
- Unite your passion for audio innovation with high-tech product development
- Create pitch-perfect, cutting-edge technology that elevates the listening experience
About the Role
As the Technical Support Engineer, you will provide technical support to consultants, contractors, and end-users with product and troubleshooting information relevant to the Harman Professional brands.
What You Will Do
- Provide high-level technical expertise to both Internal and External customers.
- Create digital customer self-help materials for Audio brands.
- Make design recommendations to internal and external stakeholders on best practices and the correct utilization of Harman Professional equipment.
- Log product problems within the HAR Customer Relationship Mgmt. (CRM) System and escalate to Mgmt. & Engineering teams when appropriate.
- Attempt to resolve customer issues while products are still in the field, eliminating the need for a product return or exchange.
- Exercise judgment within defined practices and policies in selecting the best methods and /or techniques for solving problems and obtaining solutions for the customer.
- Issue repair authorizations and advanced replacement requests when necessary.
- When required, help with spare parts identification.
- Work with customers and sales partners to identify and arrange customers' training needs.
- Research and create product comparison sheets for sales reps and internal customers
- Physical Demands: must occasionally lift/move up to 40 lbs.
- Occasional gear maintenance and setup, including cleaning.
What You Need
- Strong knowledge of audio principles.
- Minimum 5 years' experience in the professional audio industry
- Live Music/Lighting Production Experience
- Extensive knowledge of the company and competitors' Audio products.
- Experience with Home Studio Products and Techniques.
What is Nice to Have
- Associate's degree in a related field.
- Proven interpersonal and written communication skills.
- Experience using Adobe Creative Suite - After Effects, Premiere, and Photoshop
- Strong computer skills using Microsoft Operating System, Office products, and MAC OS X.
- Extensive knowledge of the company and competitors, Lighting products
What Makes You Eligible
- Willingness to travel up to 30%.
- Willingness to work in an office located in Northridge, CA
- Successfully complete a background investigation and drug screen as a condition of employment
What We Offer
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- An inclusive and diverse work environment that fosters and encourages professional and personal development
.
#LI-DP2
.
Pay Transparency$ 66,000 - $ 96,800
Dependent on the position offered, other forms of compensation are also available, such as bonuses or commission.
Pay is based on a wide range of factors, including, without limitation, skill set, experience, training, location, and business need. While the above range is a reasonable estimate of the wage range for this position, please note the disclosed range estimate has not been adjusted for the applicable geographical differential associated with the location where the position may be filled.
Benefits HARMAN is interested in the health and wellbeing of you and your family and offers a range of benefits designed to support your needs for holistic wellbeing. Benefits and perks may vary depending on the nature of your employment with HARMAN, and may include paid vacation and holidays, paid sick leave, volunteer leave, and paid bonding and care giver leave. Employees may also be eligible to participate in comprehensive medical, dental, and vision plans, fertility support and adoption assistance, Health Savings and Flexible Spending Accounts, retirement savings plan with employer match, short and long term disability coverage, life insurance, and more.
You Belong Here HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you - all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish. We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want. About HARMAN: Where Innovation Unleashes Next-Level Technology Ever since the 1920s, we've been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.
Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today's most sought-after performers, while our digital transformation solutions serve humanity by addressing the world's ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.
If you're ready to innovate and do work that makes a lasting impact, join our talent community today!
Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through:
HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(
Technical Support Engineer
Posted 4 days ago
Job Viewed
Job Description
As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you'll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.
A Career at HARMAN Lifestyle
We're a global, multi-disciplinary team that's putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.
- Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson and Revel
- Unite your passion for audio innovation with high-tech product development
- Create pitch-perfect, cutting-edge technology that elevates the listening experience
As the Technical Support Engineer, you will provide technical support to consultants, contractors, and end-users with product and troubleshooting information relevant to the Harman Professional brands.
What You Will Do
- Provide high-level technical expertise to both Internal and External customers.
- Create digital customer self-help materials for Audio brands.
- Make design recommendations to internal and external stakeholders on best practices and the correct utilization of Harman Professional equipment.
- Log product problems within the HAR Customer Relationship Mgmt. (CRM) System and escalate to Mgmt. & Engineering teams when appropriate.
- Attempt to resolve customer issues while products are still in the field, eliminating the need for a product return or exchange.
- Exercise judgment within defined practices and policies in selecting the best methods and /or techniques for solving problems and obtaining solutions for the customer.
- Issue repair authorizations and advanced replacement requests when necessary.
- When required, help with spare parts identification.
- Work with customers and sales partners to identify and arrange customers' training needs.
- Research and create product comparison sheets for sales reps and internal customers
- Physical Demands: must occasionally lift/move up to 40 lbs.
- Occasional gear maintenance and setup, including cleaning.
- Strong knowledge of audio principles.
- Minimum 5 years' experience in the professional audio industry
- Live Music/Lighting Production Experience
- Extensive knowledge of the company and competitors' Audio products.
- Experience with Home Studio Products and Techniques.
- Associate's degree in a related field.
- Proven interpersonal and written communication skills.
- Experience using Adobe Creative Suite - After Effects, Premiere, and Photoshop
- Strong computer skills using Microsoft Operating System, Office products, and MAC OS X.
- Extensive knowledge of the company and competitors, Lighting products
- Willingness to travel up to 30%.
- Willingness to work in an office located in Northridge, CA
- Successfully complete a background investigation and drug screen as a condition of employment
- Flexible work environment, allowing for full-time remote work globally for positions that can be performed outside a HARMAN or customer location
- Access to employee discounts on world-class Harman and Samsung products (JBL, HARMAN Kardon, AKG, etc.)
- Extensive training opportunities through our own HARMAN University
- Competitive wellness benefits
- Tuition Reimbursement
- An inclusive and diverse work environment that fosters and encourages professional and personal development
#LI-DP2
Salary Ranges:
$ 66,000 - $ 96,800
HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Temporary Mac Technical Support Specialist
Posted 4 days ago
Job Viewed
Job Description
WHY Brands Inc., a parent company of Munchkin and Curio Home Goods, focuses on creating, incubating, and growing the next generation of consumer lifestyle brands. Founded in 1990, Munchkin is the leading consumer product company and most loved baby lifestyle brand behind innovative gear and products for children, mothers, and caregivers. Munchkin has sold billions of dollars of products through our key retail partners: Target, Walmart, and Amazon, and has global distribution in over 50 countries. Curio, a premium brand of curated collections of home goods, launched in 2023. WHY's vision is to establish an expanding portfolio of innovative businesses that align with its commitment to inventive product design. With over 350+ patents under our belt, we continue to create solutions that leave our customers asking, "How did I ever live without this?" Recognized as #8 on America's Most Innovative Companies list by Fortune Magazine, innovation is the core of our company DNA and has been driving our designs for 30 years!
We lead with our core values and believe that investing in the community is our responsibility. We create opportunities for every child's potential and well-being through the Radiant Colors program, work to create a sustainable future, and in partnership with the International Fund for Animal Welfare have committed to animal conservation.
There is no better time than now to join WHY Brands as we embark on our next and biggest growth journey, and you could be the next influential leader to play a key role in driving enormous customer-centered value and rapid growth.
What You'll Do:
The Temporary Mac Helpdesk Support Specialist performs a wide variety of technical duties, with minimal supervision, including the support of the Company's IT infrastructure with emphasis on Mac computers and Apple devices through diagnoses. A strong customer service mindset is the key to succeeding in this role.
How you will contribute:
- Expert user Support for Apple devices and Mac laptops (MacOS and iOS)
- Deskside support for approximately 100 internal users
- Remote support for approximately 50 offsite users (local and global offices) via phone or remote assistance
- Assist with onboarding new users, configuring Apple devices, and integrating them into company systems.
- Setup iPhones and Mac Outlook to synchronize to M365 Exchange
- Provide support with various Apple devices (iPhones/iPad/Apple watch)
- Install, configure, troubleshoot and customize M365 Outlook for Mac per user's preferences
- Track and monitor existing and potential computer problems. Analyze, research, and assist with resolving technical problems with software and hardware
- Maintains hardware and software asset library for the IT department
- Manage multiple helpdesk requests for assistance concerning desktop, laptop, printer, and other computer-related problems
- Provide training to end-users on the effective use of Apple products and software, helping them maximize productivity.
- Take ownership of tasks and follow through to ensure complete resolution
- Develop desktop procedures and training guides
- Network Administration/Engineering Duties
- User/Group Administration tasks including adding new users, groups, and rights using Active Directory for Mac laptops using Jamf
- Administer and configure enterprise-level Apple services (e.g., Apple Business Manager, Apple School Manager).
- Develop and maintain device imaging and provisioning processes to streamline new device setup.
- Microsoft 365 E-mail Support including add/remove users, distribution list, and archiving of e-mails
- Regular monitoring/response on cybersecurity alerts/notifications
- Support and troubleshoot VPN for Mac client issues
- Maintain Mac Network Printing. This includes basic queue administration, monitoring of traffic, and addition/deletion of print queues as needed
- Assist in installing/configuring wireless network solutions
- Preliminary support functions in internal web application
- Assist IT Manager in various network administration and monitoring activities
- Apple Certification - ACMT or similar, desired
- Four-year college degree in Computer Science and/or MCTS/A+ or equivalent certification with a minimum of 4 years of experience
- 5+ years of experience as an Apple specialist desktop support role supporting iOS devices
- 5+ years in supporting Mac computers in a networked environment
- 3+ years of Microsoft/Office 365 and above and Microsoft Azure/Active Directory experience
- Knowledge of Windows Server 2012/2016 OS interoperability with Mac computers
- Expert Desktop support skills with emphasis in MAC OS X operating systems
- Deep knowledge of macOS, iOS, Apple hardware, and associated software applications (e.g., Keynote, Pages, Numbers, etc.)
- Proven experience with Apple enterprise technologies, such as Apple Business Manager and mobile device management (MDM) solutions (e.g., Jamf)
- Strong understanding of TCP/IP and troubleshooting internet connectivity
- Understanding of DNS services
- Ability to install, upgrade, and troubleshoot Mac hardware
- Knowledge of Helpdesk tools for tracking issues and resolution
- Proficient knowledge of Microsoft Office 365 products
- Exceptional troubleshooting skills, with a demonstrated ability to diagnose and resolve complex hardware and software issues
- Strong Customer Service Support skills with various levels of business users
- Ability to work in dynamic, fast-paced environment
- Strong collaboration skills to work in a team environment
- Possess the ability to interact with employees at all levels of the organization
- Excellent oral and written communication skills
- Attention to detail and organizational skills
- Sets high personal standards of performance
- Able to work with minimal supervision
- Flexible, willing, and able to do many different tasks - often changing assignments and priorities on short notice
- Able to work flexible hours and be available for on-call support, including occasional weekends and overtime
- Willing to occasionally travel overnight for work and/or training
- Able to lift 50 lbs.
This position is scheduled Monday through Friday and follows an Alternative Workweek Schedule.
Hourly Range: $30.00 to $38.00 (DOE)
To learn more, visit us at
Munchkin welcomes and values what makes everyone unique. We're proud to be an equal opportunity and affirmative action employer. All hires to our team are based on qualifications, merit, and business needs. We recruit, employ, train, and promote regardless of race, color, religion, disability, sex, sexual orientation, gender identity, national origin, age, veteran status, genetic characteristic, or any other protected status.
Applicant Privacy Statement
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Customer Support Specialist
Posted 4 days ago
Job Viewed
Job Description
Position Purpose:
As a Customer Support Specialist, you will play a vital role in our store by managing various non-sales functions. Your responsibilities will include:
- Ensuring a seamless customer order fulfillment experience
- Assisting customers in the lot
- Providing administrative services
This position may involve direct interaction with customers or vendors, which is essential for delivering exceptional service. Your tasks will also include:
- Directing customers to store departments and merchandise
- Answering inquiries about product order status
- Handling cash management and program compliance
To succeed in this role, you must be a cooperative team player, able to work effectively with other associates, vendors, and carriers, while also performing well with limited supervision. Attention to detail and excellent time management skills are crucial. We are looking for individuals who demonstrate a high level of integrity, can address operational concerns, and remain focused on our key business objectives.
Join our team and contribute to creating the highest level of customer satisfaction!
Technical Advisor - Professional Technology & Support
Posted 9 days ago
Job Viewed
Job Description
About the Role
Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers
If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!
Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.
Your Impact
-
Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
-
Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
-
Conduct and manage in person and virtual product demos and product training seminars
-
Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
-
Represent Canon in on camera interviews, social media and marketing content
-
Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
-
Represent Canon as expert in the field at local association and cinema community events
-
Foster third party relationships
About You: The Skills & Expertise You Bring
-
Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
-
Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
-
Experience with PTZ/remote camera systems, control and streaming protocols is required
-
Requires relevant technical training experience including curriculum development
-
Must have good verbal and written communication skills
-
Flexibility to work some evenings and weekends during events
-
Highly organized, self-starter with excellent interpersonal skills in changing environments
-
Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
-
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
-
Ability to multitask and prioritize projects and deadlines
-
Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams
We are providing the anticipated salary range for this role: $96,880 - $45,090 annually
Company Overview
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
Who We Are
Where Talent Fosters Innovation.
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
And Even More Perks!
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-NF1#LI-ONSITE
Location US-CA-Burbank
Company Canon U.S.A., Inc.
Requisition ID 33306 Category Product Support Position Type Full-Time Workstyle Full-Time On Site
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at
Technical Advisor - Professional Technology & Support
Posted 9 days ago
Job Viewed
Job Description
Technical Advisor - Professional Technology & Support
Location
US-CA-Burbank
Company
Canon U.S.A., Inc.
Requisition ID
33306
Category
Product Support
Position Type
Full-Time
Workstyle
Full-Time On Site
About the Role
Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers
If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!
Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.
Your Impact
- Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
- Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
- Conduct and manage in person and virtual product demos and product training seminars
- Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
- Represent Canon in on camera interviews, social media and marketing content
- Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
- Represent Canon as expert in the field at local association and cinema community events
- Foster third party relationships
About You: The Skills & Expertise You Bring
- Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
- Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
- Experience with PTZ/remote camera systems, control and streaming protocols is required
- Requires relevant technical training experience including curriculum development
- Must have good verbal and written communication skills
- Flexibility to work some evenings and weekends during events
- Highly organized, self-starter with excellent interpersonal skills in changing environments
- Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Ability to multitaskand prioritize projects and deadlines
- Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams
We are providing the anticipated salary range for this role: $96,880 - $45,090 annually
Company Overview
About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years*. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at and connect with us on LinkedIn at
Who We Are
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
What We Offer
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.And Even More Perks!
-Employee referral bonus-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
*Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at
#CUSA
Workstyle Description
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
Posting Tags
#PM19 #LI-NF1#LI-ONSITE
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Technical Advisor - Professional Technology & Support

Posted 2 days ago
Job Viewed
Job Description
Located in our Burbank, CA facility, Canon U.S.A., Inc., seeks a Technical Advisor. You will join our Imaging Products and Solutions team to support the motion picture business and VIP customers
If you have technical experience in live-streaming video production, and the cinema market, this could be the job for you!
Utilize your technical expertise and industry experience to demonstrate Canon's imaging products and services with the goal of supporting current professional clients and exploring new business opportunities.
Note: This position works in the Burbank Office, Monday through Friday and requires ability to work some nights and weekends as needed.
**Your Impact**
- Serve as on-site manager to oversee and execute product management's vision to build out the Burbank location to include a fully functional virtual studio integrating PTZ and other Canon products
- Provide high level product expertise, including product demos, consultation and troubleshooting to imaging professionals
- Conduct and manage in person and virtual product demos and product training seminars
- Collaborate with Canon's Marketing Dept to provide product knowledge expertise on product launches, marketing collateral, events, and special projects
- Represent Canon in on camera interviews, social media and marketing content
- Develop audio/visual and technical documentation support materials to enhance information presented during training, technical support programs, training courses offered in the Burbank facility
- Represent Canon as expert in the field at local association and cinema community events
- Foster third party relationships
**About You: The Skills & Expertise You Bring**
- Bachelor's degree in a relevant imaging field or equivalent experience required plus 7 years of related experience as an imaging professional
- Experience in the technical aspects of motion picture production and/or the live broadcast market preferred
- Experience with PTZ/remote camera systems, control and streaming protocols is required
- Requires relevant technical training experience including curriculum development
- Must have good verbal and written communication skills
- Flexibility to work some evenings and weekends during events
- Highly organized, self-starter with excellent interpersonal skills in changing environments
- Detail and deadline-oriented with the ability to quickly analyze problems and make independent and confident decisions
- Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
- Ability to multitask and prioritize projects and deadlines
- Excellent knowledge of Microsoft Office including Word, Excel, PowerPoint, Outlook and Teams
We are providing the anticipated salary range for this role: $96,880 - $45,090 annually
**Company Overview**
About our Company -Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately 28.5 billion in global revenue, its parent company, Canon Inc., as of 2024 has ranked in the top-10 for U.S. patents granted for 41 consecutive years†. Canon U.S.A. is dedicated to its _Kyosei_ philosophy of social and environmental responsibility. To learn more about Canon, visit us atand connect with us on LinkedIn at.
**Who We Are**
_Where Talent Fosters Innovation._
Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.
**What We Offer**
You'll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.
**And Even More Perks!**
-Employee referral bonus
-Employee discounts
-"Dress for Your Day" attire program (casual is welcome, based on your job function)
-Volunteer opportunities to give back to our local community
-Swag! A Canon welcome kit and official merch you can't get anywhere else
†Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.
Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.
You must be legally authorized to work in the United States. The Company will not pursue or support visa sponsorship. All applicants must reside in the United States at the time of hire.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers' site ( , we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at ( .
#CUSA
**Workstyle Description**
Full-Time On Site - This position requires full-time presence at your assigned office(s)/worksite(s)/territory on your scheduled work days.
**Posting Tags**
#PM19 #LI-NF1#LI-ONSITE
**Location** _US-CA-Burbank_
**Company** _Canon U.S.A., Inc._
**Requisition ID** _33306_ **Category** _Product Support_ **Position Type** _Full-Time_ **Workstyle** _Full-Time On Site_
Canon is proud to be an equal opportunity/affirmative action employer. Minority/Female/Individuals with Disabilities/Veteran. We value the diversity of our workforce and knowledge of our people. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identification, national origin, disability, genetic information or protected veteran status, or any other characteristic protected by law. Click on the following links to learn more "EEO is the Law" poster, "EEO is the Law" poster supplement, NLRA "Employee Rights" poster and Canon's Pay Transparency Statement.
Canon is committed to providing reasonable accommodations to qualified individuals with disabilities. If you require a reasonable accommodation in order to complete an employment application, or during the application process, please e-mail us at
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