250 Technology jobs in Avon

**Director II Technology**
This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
_Please note that per our policy on_ **_hybrid/virtual work_** _, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
The **Director II Technology** is responsible for leading and managing direction of information system and programming activities. Directs multiple work functions or major projects/programs with broad scope and strategic business impact.
**How will you make an impact:**
+ Interfaces with key Information Technology (IT) solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes.
+ Develops Technology Plan and Forecast for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity.
+ Manages a domain or suite of applications (or the equivalent capital and/or level of responsibility).
+ Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements.
+ Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis.
+ Delivers and supports system solutions that support the operations of their functional areas on a 24x7x365 basis.
+ Plans and executes annual projects while maintaining profit and loss (P&L) responsibility.
+ Establishes and maintains collaborative relationships with key business partners.
+ Hires, trains, coaches, counsels, and evaluates performance of direct reports.
**Minimum Requirements:**
+ Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years of IT management experience, experience in function/area being managed, experience managing multiple tasks and projects; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences:**
+ Ability demonstrate exceptional proficiency in portfolio management strongly preferred.
+ Must possess extensive architectural expertise to effectively lead a highly skilled team strongly preferred.
+ Advanced knowledge of how to align and execute technical roadmaps with overarching product strategies strongly preferred.
+ Ideal candidate will possess exceptional delivery and strategic planning skills, crucial for driving AI and Automation initiatives to success.
+ Advance knowledge of PEGA, Salesforce, IVR, Mainframe, Cloud (Azure, GCP and AWS), Oracle, ,Streaming (Kafka) strongly preferred.
+ 5-7 years leadership experience within claims strongly preferred.
+ Managed careexperience strongly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Details**
+ **Department:** Market Technology Team
+ **Schedule:** Monday - Friday, 8 hour shift
+ **Location:** Carmel, Indiana (Hybrid)
+ **Salary:** $110,240 - $53,668 per year
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance, location and salary range at the time of the offer._
**Responsibilities**
**Responsibilities:**
+ Coordinates and drives business relationships with key internal partners and significant external partners
+ Serves on ministry governance councils as a technology partner and advisor
+ Is a consultative partner to the leaders in ministry on all technology topics and articulates short and long term trade-offs on technology decisions
+ Partners with Ministry Market leadership and IT stakeholders to align technology to help achieve Ascension's goals
+ Works with customers to understand and explain business and technical issues, respond to user problems, explain new technologies, and present deliverables
+ Promotes new solutions, methods to improve business processes, efficiency and effectiveness or value delivered to customers
+ Partners in technology roadmap development with operational business partners and works across Ascension Technologies to help enable solutions
+ Provides executive reporting for account portfolios and helps support IT vetting and prioritization processes for demand management
+ Brokers prioritization and delivery commitment based on capacity and business value to the organization
+ Manages intake process from identification of business issue/idea to project initiation/rejection
+ Initiates and leads teams through change by communicating a compelling case for change
+ Oversees activities for assigned ministry and orchestrates delivery through to a high standard and customer satisfaction.
+ Ensures user/management involvement at appropriate milestones
+ Facilitates resolution to usability/performance issues which impact performance and owns collaboration with care team and business leaders during critical events
+ Facilitates support across AT during a crisis.
+ Contributes to project plans, RFP's and RFI's.
+ Helps formulate project scope and objectives
+ Advises and guides business partners and impacted associates for processes related to technical assessments, contracting, sourcing, and technology delivery.
+ Represents business partners at CAB meetings
**Business and Technical Acumen:**
+ Makes sound decisions and takes initiative and accountability for the accuracy of information in the preparation and presentation of detailed proposals
+ Proactively resolves complex, non-routine problems and issues
+ Understands business needs, identifies inefficiencies in processes and proposes technology solutions for improvement
+ Works across multiple functional areas with a clear ability to understand operational and executive level needs
+ Demonstrates high ethical standards and fosters trust
+ Demonstrates knowledge of and experience with software tools to create, edit, and analyze complex projects, and presentations
+ Understands Agile project delivery, application development, and Healthcare applications
**Requirements**
Education:
+ High School diploma equivalency with 2 years of cumulative experience OR Associate's degree/Bachelor's degree OR 4 years of applicable cumulative job specific experience required.
**Additional Preferences**
+ Healthcare technology experience
**Why Join Our Team**
When you join Ascension, you join a team of over 134,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly 46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
**Equal Employment Opportunity Employer**
Ascension provides Equal Employment Opportunities (EEO) to all associates and applicants for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy, childbirth, and related medical conditions, lactation, breastfeeding, national origin, citizenship, age, disability, genetic information, veteran status, marital status, all as defined by applicable law, and any other legally protected status or characteristic in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) ( poster or EEO Know Your Rights (Spanish) ( poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice ( note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (

Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.
Services:
+ Strategy, Architecture, Planning, and Procurement
+ Business Enablement
+ Business Solutions
+ Project Assurance
PCG is hiring a Director with focus on delivering management consulting services and developing new business in the California State Government market. This includes developing partner relationships, identifying opportunities, fostering strong client relationships, and developing proposals that meet client needs.
The Director will collaborate with senior client executives to implement or advise on large-scale software solutions within Public Sector State Government environments. The role requires a general understanding of technology and candidate should also be versed in big data, coding, project management, technical writing, and cloud services.
The Director will manage a team of resources in addition to recruiting, hiring, and developing resources to support the Business Unit and the Practice Area. The Director is responsible for ensuring the team meets financial and organizational targets while building the comradery necessary to navigate the fast-paced world of management consulting.
In Summary, this position requires the following key competencies:
**- Business Development** - Client management and sales acumen to grow existing projects and establish new projects. Build new markets that create business and financial value. Lead proposal responses for RF(x)'s.
**- Resource Management** - Hiring, developing, motivating, and retaining staff to build and sustain a team skillset of talent that includes diverse capabilities and perspectives.
**- Collaboration** - Skilled in building support for opportunities, proposals, projects, and organizational initiatives, and will play an active role as a contributor in growing the Business Unit and the Practice Area.
**- Risk Management** - Own strategic, financial, and operational risk in all aspects of their responsibilities. To do this, they must effectively integrate their quality management, project management, and client satisfaction capabilities.
**- Project Delivery** - As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress.
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave
**Qualifications:**
- Must be based in the Southeast region of the US with a preference of NC or SC
- At least 10 years of experience in management consulting, focused on technology.
- 6+ years of experience developing, bidding, and winning public sector management consulting services with progressively increasing leadership responsibility.
- 6+ years of experience providing a combination of the following State Government services: planning, procurement, project management, quality assurance (QA) or Independent Verification and Validation (IV&V), implementation or System Integration.
- Demonstrated ability to manage multiple projects with a minimum Fiscal Year's book value of $1-2M.
- Proven ability to hire, develop, and manage a team of people.
- Strong leadership interpersonal skills.
- Exceptional communication skills.
- Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence.
- Bachelor's Degree from an accredited University.
Preferred:
- PMP certification
This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:
+ be available during your set working hours
+ have a safe, private, and distraction-free environment in which to complete your work, and
+ be able to give your full attention to the completion of your PCG job duties
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.As required by applicable law, PCG provides the following reasonable range of compensation for this role: $35,000- 165,000
We are accepting applications on an ongoing basis until filled.
#LI-AH1
#LI-remote
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase is looking for a creative and analytical *Manager for our Technology Risk *function. You will serve as a member of the Coinbase Technology Risk & Controls team and support the implementation and maturity of our technology and security risk management program. Your risk team will define, quantify, manage, and communicate risks, and use outcomes to inform business decisions. You will serve as the subject matter expert in technology risk management operations, and will make these applicable and usable for fast-moving technical teams located across global time zones.
*What you'll be doing (ie. job duties):*
* Enable risk informed business outcomes: Enable teams and leadership to make risk-based decisions by clearly communicating quantitative and qualitative tradeoffs.
* Manage risks throughout the risk lifecycle: Intake, triage, analyze, and calculate (inherent/residual) risk in collaboration with subject matter experts and risk owners. Facilitate agreement and documentation of risk treatment decisions; pressure testing treatment decisions and validating execution of mitigation plans across stakeholders as required. Participate in continuous monitoring or risk treatment.
* Maintain source of truth risk register: Quality control of data, tooling support, and implementing automation/process improvements to establish a baseline and iteratively improve risk management data and tooling.
* Iterating on program elements: Analysis of multiple variables to inform improvements to threat models/risk scoring methodologies.
* Reporting on risk posture: Support synchronous and asynchronous reporting on findings, metrics, and recommend mitigations to business leadership. This includes ad hoc and scheduled meetings with leadership and business risk owners.
* Communications and training: Support develop, execution, and maintenance of communication and training plans to roll out the technology risk program across the organization. Maintain team runbooks, team intra-web pages, and risk register metrics dashboards.
* Build, grow, and coach a team of technology and security risk analysts; foster a culture of agility and innovation, and provide ongoing performance feedback.
* Enterprise risk alignment: Work in lockstep with Enterprise Risk Management to escalate risks through the enterprise risk register and report relevant metrics to senior leadership as determined necessary.
* Global Engagement: Collaborate with stakeholders to help scale the program's risk framework across Coinbase entities, products, and geographies/markets. Regularly collaborate with GRC teams, Legal and Compliance for risks, assessments, and reporting to meet regulatory requirements.
* Support audit and regulatory inspections: Support data compilation to respond to US and international audit/regulator inquiries.
* Maintain an industry pulse: Maintain awareness of international regulation, emerging threats, forecasts, policies, and benchmarks
*What we look for in you (ie. job requirements):*
* 8+ years of experience working in a 1 or 2 LoD risk management function and/or Governance, Risk, and Compliance organization.
* Risk domain knowledge and best practices: Familiarity with standards and frameworks e.g. ISO 27001/5, NIST CSF, COBIT, ITIL, DORA, FAIR risk quant methodology to measure controls/risks, monitor controls/risks, and validating/racking/evidencing remediation.
* Technology risk domain knowledge: Ability to dig into technical risk solutions and to work on technical quantitative risk assessments across information technology domains such as asset management, resilience, systems development lifecycle, and infrastructure.
* Comfortable working with project management tooling (e.g. Jira, Archer) and quant and qualitative data analytics tooling.
* Clear/concise communicator and writer; experience drafting/operationalizing project plans across stakeholders, holding teams accountable, and documenting deliverables to varying levels of junior and senior stakeholder audiences. Ability to translate controls/risk standards out of compliance speak and into functional requirements and across varying levels of technical stakeholders.
* Managing high performing teams: Demonstrable experience managing and mentoring analysts to grow and mature their capabilities and careers.
* Regulatory familiarity: Working knowledge of major regulatory/legal frameworks (US/international) driving requirements across technology organizations.
* Navigating ambiguity and complexity: Ability to manage a queue against strategic priorities and shows expertise in being able to handle multiple assessments at a time. You are comfortable operating on an unpaved road and dealing with ambiguity.
* Drive for continuous learning: You are willing to learn and apply processes unique to the challenges at Coinbase. You have a willingness to embrace a steep learning curve and stretch opportunities to learn new skills.
* Excellent organization and project management skills in a fast-moving and demanding environment
*Nice to haves:*
* FinTech, TradFi, consulting, business operations technical program management or other customer-facing disciplines.
* Strong knowledge of risk/control issues in relation to evolving technology (e.g., crypto, mobile, cloud, data lakes, machine learning).
* Certification is a plus, but not a requirement: information security risk management qualifications like CRISC, CISA, CISSP, CISM, and FAIR.
* Coding knowledge a plus, but not a requirement (e.g. learn to build data joins, integrations with GRC and data visualization tools)
* Demonstrated beginner/intermediate knowledge of crypto/blockchain/web3
Position ID: P69486
#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$193,970-$228,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com

Summary

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.

Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.

Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Job Duties and Responsibilities

What You’ll Do:

You’ll visit customers’ homes, solve problems, and introduce them to smart home tech. 

• Install and service DISH equipment and smart home products in customers’ homes
• Teach customers how to use their tech and offer additional services when helpful
• Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
  
  

What’s in it for You:

• Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5–10% pay increases based on performance
• Bonus Potential: Earn up to $,400 your first year, and up to 9,100 annually after. High performers also receive AwardPerqs—redeemable for travel, electronics, and more
• Comprehensive Benefits: Paid training, time off,  Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
• Exclusive Perks: Complimentary DISH TV ($11 .99/month), discounts on Sling TV ( 5/month), and Boost Mobile plans (starting at 15/month), company-provided van, tools, and uniforms

Paid Training You’ll Get:

• Clear, step-by-step guidance for installations and service
• Smart home tech knowledge to support and educate customers
• Best practices created by our most experienced techs
  
  

Skills, Experience and Requirements

What You’ll Need:

• Valid Driver’s License : Clean record required
• Schedule Flexibility : Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
• Physical Ability :
• Climb ladders (up to 40 ft)
• Lift up to 70 lbs
• Must meet and maintain 335 lb weight limit
• Customer Focus : Build trust and create a great experience
• Problem-Solving : Tackle a variety of challenges on the spot
• Determination : Work in tight spaces and all kinds of weather
• Adaptability : Handle changes and unexpected tasks with ease

Benefits:

From versatile health perks to new career opportunities, check out our benefits on our careers website.

Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.

The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.

We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.

EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact  if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)

Salary Ranges

Compensation: $20.00/Hour

Our client, a rapidly growing software company, is looking for a dedicated and knowledgeable Technical Support Engineer to join their fully remote customer service team. This critical role involves providing Tier 2 and Tier 3 technical support to clients experiencing issues with our proprietary software solutions. You will be responsible for diagnosing complex technical problems, troubleshooting software bugs, and providing timely and effective resolutions to ensure customer satisfaction and minimize downtime. The ideal candidate possesses a strong understanding of software applications, operating systems, and networking principles, along with excellent communication and problem-solving skills. Responsibilities include managing support tickets, replicating customer issues in a test environment, escalating unresolved problems to the development team, and documenting technical solutions and best practices. You will also contribute to the creation of knowledge base articles and user guides. Proficiency in SQL, scripting languages (e.g., Python, Bash), and experience with CRM or ticketing systems (e.g., Zendesk, Salesforce Service Cloud) are highly desirable. A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience, is required. This is a remote-first position, offering the flexibility to work from anywhere within the US. Our client emphasizes a collaborative and supportive team environment, with opportunities for professional development and career advancement. You will be a key point of contact for our valued customers, ensuring they have a seamless and positive experience with our products. The ability to explain technical concepts clearly to both technical and non-technical users is essential. You will play a vital role in maintaining the high standards of support that our clients expect, acting as a trusted advisor and problem-solver. Continuous learning and adaptation to new technologies and product updates will be a core aspect of this role.

Our client is seeking a dedicated and customer-focused Technical Support Specialist to join their growing team in Indianapolis, Indiana, US . This role is pivotal in providing timely and effective technical assistance to users, ensuring seamless operation of our client's software and hardware systems. You will be the first point of contact for troubleshooting, diagnosing, and resolving a wide range of technical issues. The ideal candidate possesses strong problem-solving skills, excellent communication abilities, and a genuine desire to help others overcome technical challenges. You will document support requests, track issue resolution, and contribute to the knowledge base to improve future support efficiency.

Key responsibilities include:

• Responding to customer inquiries via phone, email, and chat to provide technical assistance.
• Diagnosing and resolving hardware, software, and network issues.
• Guiding users through step-by-step solutions to technical problems.
• Escalating complex issues to appropriate internal teams when necessary.
• Documenting all support interactions and resolutions in a ticketing system.
• Installing, configuring, and troubleshooting computer hardware and software.
• Providing support for various operating systems (Windows, macOS, Linux) and common applications.
• Creating and maintaining user guides and FAQs for common technical issues.
• Assisting with user account management and access permissions.
• Proactively identifying potential technical problems and recommending solutions.

A Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience, is required. At least 2 years of experience in a technical support or helpdesk role is necessary. Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote desktop tools is essential. A strong understanding of computer hardware, operating systems, and networking fundamentals is crucial. Excellent interpersonal skills, patience, and a customer-centric attitude are paramount. Experience with specific software applications or industries relevant to our client's business is a plus.

Location: Anywhere in Country
At EY, we're all in to shape your future with confidence.
We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world.
**Technology Consulting - Managed Services - Information Technology Outsourcing (ITO) - Senior Manager**
**Job Summary:**
As a Senior Manager in EY's Managed Services practice, you will lead the delivery and transformation of large-scale Information Technology Outsourcing (ITO) engagements. You will be responsible for managing client relationships, driving operational excellence, and ensuring service delivery aligns with contractual commitments and EY's quality standards. This role requires a strategic thinker with deep experience in IT service management, outsourcing governance, and digital transformation.
**Key Responsibilities:**
**Client Engagement & Delivery Leadership**
+ Serve as the primary point of contact for ITO clients, ensuring high levels of satisfaction and trust.
+ Lead the end-to-end delivery of managed IT services, including infrastructure, applications, and service desk operations.
+ Oversee service level agreements (SLAs), key performance indicators (KPIs), and continuous improvement initiatives.
**Strategic Planning & Transformation**
+ Drive innovation and transformation initiatives, including cloud migration, automation, and AI-enabled service delivery.
+ Collaborate with clients to align IT services with business objectives and digital strategies.
**Team & Stakeholder Management**
+ Lead cross-functional teams across geographies, ensuring effective collaboration and performance.
+ Mentor and develop junior team members, fostering a culture of excellence and continuous learning.
**Financial & Contract Management**
+ Manage budgets, forecasts, and profitability of ITO engagements.
+ Ensure compliance with contractual obligations and support contract renewals and expansions.
**Risk & Compliance**
+ Identify and mitigate delivery risks, ensuring adherence to EY's risk management and compliance frameworks.
+ Support audits, security assessments, and regulatory compliance efforts.
**To qualify for the role, you must have**
+ Bachelor's degree in Information Technology, Computer Science, Engineering, or related field; MBA or relevant Master's preferred.
+ 15+ years of experience in IT outsourcing, managed services, or IT operations, with at least 5 years in a senior leadership role.
+ Proven experience managing large-scale, multi-tower ITO engagements.
+ Strong understanding of ITIL, cloud platforms (AWS, Azure, GCP), and service management tools (e.g., ServiceNow).
+ Excellent communication, negotiation, and stakeholder management skills.
+ PMP, ITIL, or similar certifications are a plus.
**What we offer you**
At EY, we'll develop you with future-focused skills and equip you with world-class experiences. We'll empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. Learn more .
+ We offer a comprehensive compensation and benefits package where you'll be rewarded based on your performance and recognized for the value you bring to the business. The base salary range for this job in all geographic locations in the US is $151,500 to $46,000. The base salary range for New York City Metro Area, Washington State and California (excluding Sacramento) is 181,800 to 393,200. Individual salaries within those ranges are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and geography. In addition, our Total Rewards package includes medical and dental coverage, pension and 401(k) plans, and a wide range of paid time off options.
+ Join us in our team-led and leader-enabled hybrid model. Our expectation is for most people in external, client serving roles to work together in person 40-60% of the time over the course of an engagement, project or year.
+ Under our flexible vacation policy, you'll decide how much vacation time you need based on your own personal circumstances. You'll also be granted time off for designated EY Paid Holidays, Winter/Summer breaks, Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
**Are you ready to shape your future with confidence? Apply today.**
EY accepts applications for this position on an on-going basis.
For those living in California, please click here for additional information.
EY focuses on high-ethical standards and integrity among its employees and expects all candidates to demonstrate these qualities.
**EY | Building a better working world**
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Minimum Experience 3+ Years of Field Services/Support Technician

As a member of the Field Service Operations team, the candidate will provide high quality support with very good customer service, technical expertise, and timeliness. This position has frequent contact with end users, peers, and managers, primarily face-to-face as desk side support for service requests and on-site problem resolution. The candidate will work in a team environment with a collaborative approach to resolving customer problems and supporting other members of the Site Services department. The candidate will also provide hands and eyes support to other IT teams including but not limited to Audio Visual, Network (Date and voice), and Servers.

• As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:
• Provide customer facing end-user support that includes:
• Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
• Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
• Perform onsite updates, Configuration changes, or Software installations.
• Provide onsite technical assistance to End Users.
• Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
• Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
• Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
• Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs
• Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance and upgrades.
• Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support
• Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
• Provide On-call support if required outside business hours on a rotational basis
• Provide Hand and Feet support for network data and voice devices
• FSO Telecom task:
• Installation of IP, wireless, Analog and Digital phones (Avaya, Nortel, Cisco, Siemens, Mitel etc.)
• Configuration of phones using SOP and Phones movement.
• Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
• Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
• Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
• Update the circuit inventory and vendor details for service provider to network voice team.
• Coordination with local vendor for ISP, OEM, channel partner and different team

Desired Qualifications:

• BS/BA in Computer Science, Information systems, or an equivalent combination of education or Experience
• One to three years of experience in service delivery and End-user hardware and software Configuration troubleshooting.
• Experience with various desktop systems, operating systems, and diverse technical environments.
• Excellent customer service orientation and verbal communication skills.
• Experience Supporting Windows Operating Systems, MS Office, VPN, local and Network printing, Notebooks and mobile devices.
• Ability to install software for and troubleshoot a wide range of applications.
• Analytical thinking and problem-solving ability.
• CompTIA A+ certification or equivalent certification
• Flexible for travelling to remote sites or cluster
• Provide assistance for network relates issues
• Should be able to lift weight up to 30 lbs at waist level
• Update the inventory of phones, peripherals and system cards (like TDM, digital and CPU cards etc.) to network voice team.
• Testing the cables using the tester for IP phone and TDM phones from patch panel to user’s desk
• Punching the cable for different type of panel like patch panel or IDF or MDF for krone with krone tool and punching tool
• Update the circuit inventory and vendor details for service provider to network voice team.
• Coordination with local vendor for ISP, OEM, channel partner and different team.

HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to for investigation.

A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year.