233 Technology jobs in Bentonville

Are you a tech-savvy problem solver with a detail-driven mindset? Staffmark is hiring a System Administrator Assistant in Bentonville, AR for a full-time onsite role. This is an exciting opportunity to support system operations, troubleshoot issues, and contribute to IT efficiency in a dynamic work environment.

Pay: $35-$40/hr

Schedule: Monday - Friday, 8:00 AM - 5:00 PM

What You'll Do:

• Monitor, test, upgrade, and maintain system performance
• Document systems, procedures, and workflows for compliance
• Troubleshoot and resolve complex IT issues
• Analyze systems and recommend improvements
• Support implementation of continuous workflow integrations

Skills & Experience Required:

• Hands-on experience with cloud platforms (AWS)
• Strong understanding of DNS management
• Familiarity with Group Policy Objects (GPOs) and how they're applied
• Experience with VMware and virtual environments
• Knowledge of building or maintaining workflow automations
• Detail-oriented with a proactive and analytical mindset

Why You'll Love This Job:

We offer a comprehensive benefits package to support your health, financial goals, and work-life balance. Benefits include medical, dental, and vision insurance; life insurance; short-term disability coverage; and a 401(k) retirement plan. You'll also enjoy weekly pay every Friday, access to employee discount programs, and opportunities to earn referral bonuses.

Interested? Click "Apply Now" and a dedicated recruiter will be in touch to discuss this amazing opportunity.

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

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Position Summary.Join Us in Transforming Customer Engagement Services at Walmart!Are you ready to be part of an exciting transformation at Walmart? Our Customer Engagement Services team is at the forefront of delivering massive changes for our customers and the business. With ambitious goals, we are leveraging cutting-edge technology, innovating in AI, and data-driven insights to revolutionize customer experiences.Beyond Operations: Driving Business ImpactCustomer Service used to be just about solving problems. At Walmart, it's now a game-changer. We're driving business impact and giving leaders unparalleled customer insights through advanced tech and data analytics. These improvements will drive increased customer satisfaction, reduce defects, and lower costs, supporting Walmart's Every Day Low Cost (EDLC) vision. We are looking for a passionate leader to join us in this journey and help drive this forward. If you're excited about making a significant impact in a dynamic and innovative environment, we want to hear from you!What you'll do.Business Operations Requires knowledge of Organization KPIs Assessment techniques To cater to key stakeholders and their priorities Participate in business task to get things done in own unit or area Communicate key considerations for business decision making process Comment on the organizations business model and financial goals Cite examples of types of information needed to make sound business decisionsDrives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learningFinancial Management Requires knowledge of Financial Management tools and processes Budgeting and internal and external program Communication tools and processes To create manage monitor Program budget Provide estimation budgeting inputs to Business cases Annual Operating Plan AOPs Long Range Plan LRPs Monitor delivery schedules and cost expenditure for the program Project the ROI of future programsProgram Estimation Requires knowledge of Program Estimation tools and techniques Risk Assessment and Mitigation tools and techniques To assess and identify the resources required for successful completion of the project of small to medium complexity Identify potential risks for successful completion of the projectProgram Monitoring and Control Requires knowledge of Program Monitoring and Control tools and processes Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines Lead cross functional andor pillar coordination meetings to review schedule progress health issuesrisks and key dependencies of the projects Take appropriate measures when required to bring program health on track in case of adversityProgram Definition Requires knowledge of Program Management techniques tools and frameworks Benefits analysis Program Planning tools and techniques To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program 10 vertical tracks Define the charter statement of work module owners and performance measurement baselines for all modules within the program Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units functions.Influencing and Building Stakeholder Consensus Requires knowledge of Verbal Nonverbal behaviors Application and allocation of Business Communication styles techniques in ambiguous and challenging situations Communication channels mediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reports material based on facts Seek and provide constructive feedback anticipate needs questions respond appropriatelyTechnology Landscape Awareness Requires knowledge of Understanding of technology strategy and its linkages to domain Basic understanding of existing and upcoming systems technologies and trends Product technical information Basic understanding of domain specific market standards Basic understanding of methodologies and tools processes checkpoints To develop evaluate and implement proposed scenarios for projects and initiatives Provide Tech insights to influence stakeholder decision making Translate business unit domain requirements into strategies initiatives and projects and aligns them to business strategy and objectives and drives the execution of deliverables Demonstrate practical knowledge of multiple business units organizations Build and articulate the business case and return on investment and delivers work that has demonstrable value Challenge technology assumptions on topics related to ones domain of expertise Develop new organizationwide processes and ways of working related to ones domain of expertise Teach and guide others on best practicesProvides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awarenessPromotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door PolicyEnsures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach eventsRespect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team membersRespect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishmentsRespect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and actionAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culturesupports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local givingAct with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our valuesAct with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparentServe our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customersmembersServe our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategyStrive for Excellence:Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacksStrive for Excellence:Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of workingAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more?You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable?For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart?Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms?For information about benefits and eligibility, see One.Walmart?The annual salary range for this position is $90,000.00-$180,000.00?Additional compensation includes annual or quarterly performance bonuses?Additional compensation for certain positions may also include:?- Stock?Minimum Qualifications.Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.Preferred Qualifications.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location.702 Sw 8Th St, Bentonville, AR 72716, United States of America

• Develop and enhance moderately complex products by developing and managing product roadmaps; gathering and documenting requirements; collecting and analyzing customer and product data; turning insights into actionable priorities and initiatives; prioritizing product backlog; executing on user and business acceptance criteria; and managing roll out of product features
• Work cross functionally with multiple teams to execute and deliver the desired business outcome
• Track Data and KPIs and leverage AI tools to optimize existing capabilities and innovate for the future

What you'll bring.

• Experience leading a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
• Written and verbal communication skills that enable you to simplify complex problems and evangelize a strategy and roadmap to stakeholders; strong documentation skills critical in this role
• Product management knowledge Agile development, lifecycle of a product
• Experience working in a highly automated Fulfillment Center/Distribution Center environment including warehouse technology, warehouse controls and execution systems, and omnichannel experience

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For information about PTO, see

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For information about benefits and eligibility, see One.Walmart.

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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

• Develop and enhance moderately complex products by developing and managing product roadmaps; gathering and documenting requirements; collecting and analyzing customer and product data; turning insights into actionable priorities and initiatives; prioritizing product backlog; executing on user and business acceptance criteria; and managing roll out of product features
• Work cross functionally with multiple teams to execute and deliver the desired business outcome
• Track Data and KPIs and leverage AI tools to optimize existing capabilities and innovate for the future

What you'll bring.

• Experience leading a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution
• Written and verbal communication skills that enable you to simplify complex problems and evangelize a strategy and roadmap to stakeholders; strong documentation skills critical in this role
• Product management knowledge Agile development, lifecycle of a product
• Experience working in a highly automated Fulfillment Center/Distribution Center environment including warehouse technology, warehouse controls and execution systems, and omnichannel experience

?

?

?

?

For information about PTO, see

?

?

?

?

For information about benefits and eligibility, see One.Walmart.

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?

?

?

?

?

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Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Position Summary.

Join Us in Transforming Customer Engagement Services at Walmart!

Are you ready to be part of an exciting transformation at Walmart? Our Customer Engagement Services team is at the forefront of delivering massive changes for our customers and the business. With ambitious goals, we are leveraging cutting-edge technology, innovating in AI, and data-driven insights to revolutionize customer experiences.

Beyond Operations: Driving Business Impact

Customer Service used to be just about solving problems. At Walmart, it's now a game-changer. We're driving business impact and giving leaders unparalleled customer insights through advanced tech and data analytics. These improvements will drive increased customer satisfaction, reduce defects, and lower costs, supporting Walmart's Every Day Low Cost (EDLC) vision. We are looking for a passionate leader to join us in this journey and help drive this forward. If you're excited about making a significant impact in a dynamic and innovative environment, we want to hear from you!

What you'll do.

Business Operations Requires knowledge of Organization KPIs Assessment techniques To design the organizations planning processes and decisionmaking channels Explain advantages and risks of using business simulations for critical business decisions Explain business issues and trends of own business unit as compared to other business units Develop business cases for own function reviews and critiques cases for other functions Demonstrate a big picture understanding of the business its interrelationships and priorities Display strong foundation of business fundamentals measurement and business finance

Drives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learning

Financial Management Requires knowledge of Financial Management tools and processes Budgeting and internal and external program Communication tools and processes To create manage monitor Program budget Provide estimation budgeting inputs to Business cases Annual Operating Plan AOPs Long Range Plan LRPs Monitor delivery schedules and cost expenditure for the program Project the ROI of future programs

Program Definition Requires knowledge of Program Management techniques tools and frameworks Benefits analysis Program Planning tools and techniques To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program 10 vertical tracks Define the charter statement of work module owners and performance measurement baselines for all modules within the program Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units functions

Technology Landscape Awareness Requires knowledge of Understanding of technology strategy and its linkages to domain Basic understanding of existing and upcoming systems technologies and trends Product technical information Basic understanding of domain specific market standards Basic understanding of methodologies and tools processes checkpoints To develop evaluate and implement proposed scenarios for projects and initiatives Provide Tech insights to influence stakeholder decision making Translate business unitdomain requirements into strategies initiatives and projects and aligns them to business strategy and objectives and drives the execution of deliverables Demonstrate practical knowledge of multiple business units organizations Build and articulate the business case and return on investment and delivers work that has demonstrable value Challenge technology assumptions on topics related to ones domain of expertise Develop new organization wide processes and ways of working related to ones domain of expertise Teach and guide others on best practices

Program Estimation Requires knowledge of Program Estimation tools and techniques Risk Assessment and Mitigation tools and techniques To distribute allocated budget for the program across multiple projects and ensure optimum resource allocation Identify potential risks for successful completion of the programs Design multiple response plans through scenario planning for the identified risks for multiple projects within the program Define measures and milestones for tracking and review of program success

Program Monitoring and Control Requires knowledge of Program Monitoring and Control tools and processes Internal and External program Reporting and logging tools and processes To decompose performance metrics for the program into measures for different projects Track progress of the program and develop forecasts to overcome anticipated risks Guide the implementation and use of program management tools and development of processes to improve the throughput efficiency and effectiveness of programs

Influencing and Building Stakeholder Consensus Requires knowledge of Verbal Nonverbal behaviors Application and allocation of Business Communication styles techniques in ambiguous and challenging situations Communication channels mediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To lead discussions with varying viewpoints confidently Influence audiences using customized communication and appropriate frameworks Leverage factbased data analytics insights to build a cohesive narrative and present in a clear concise and meaningful way Demonstrate superior decision and coordination skills when faced with conflicting or ambiguous inputs Become a trusted advisor to stakeholders influencing them to act on the product technology matters Provide respectful effective timely feedback and seek internalize and utilize received feedback

Provides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a team based work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awareness

Promotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door Policy

Ensures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and cost effectiveness and participating in and supporting community outreach events

Respect the Individual: Demonstrates and encourages respect for all builds a high performing team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customer member experience for all identifies attracts and retains the best team members

Respect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishments

Respect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and action

Act with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culturesupports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local giving

Act with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our values

Act with Integrity: Acts as an altruistic servant leader and is consistently humble self aware honest and transparent

Serve our Customers and Members Delivers expected business results while putting the customer member first and consistently applying an omnimerchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customers members

Serve our Customers and Members Adopts a holistic perspective that considers data analytics customer member insights and different parts of the business when making plans and shaping the teams strategy

Strive for Excellence Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risk taking and exhibits resilience in the face of setbacks

Strive for Excellence Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

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You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

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For information about PTO, see .

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Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

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Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

?

For information about benefits and eligibility, see One.Walmart ( .

?

The annual salary range for this position is $90,000.00-$180,000.00

?

Additional compensation includes annual or quarterly performance bonuses.

?

Additional compensation for certain positions may also include:

?

?

• Stock

?

?

Minimum Qualifications.

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 5 years' experience in project management, program management, program operations, or related area.Option 2: 7 years' experience in project management, program management, program operations, or related area.

Preferred Qualifications.

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture.

Primary Location.

702 Sw 8Th St, Bentonville, AR 72716, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

Position Summary.Join Us in Transforming Customer Engagement Services at Walmart!Are you ready to be part of an exciting transformation at Walmart? Our Customer Engagement Services team is at the forefront of delivering massive changes for our customers and the business. With ambitious goals, we are leveraging cutting-edge technology, innovating in AI, and data-driven insights to revolutionize customer experiences.Beyond Operations: Driving Business ImpactCustomer Service used to be just about solving problems. At Walmart, it's now a game-changer. We're driving business impact and giving leaders unparalleled customer insights through advanced tech and data analytics. These improvements will drive increased customer satisfaction, reduce defects, and lower costs, supporting Walmart's Every Day Low Cost (EDLC) vision. We are looking for a passionate leader to join us in this journey and help drive this forward. If you're excited about making a significant impact in a dynamic and innovative environment, we want to hear from you!What you'll do.Business Operations Requires knowledge of Organization KPIs Assessment techniques To cater to key stakeholders and their priorities Participate in business task to get things done in own unit or area Communicate key considerations for business decision making process Comment on the organizations business model and financial goals Cite examples of types of information needed to make sound business decisionsDrives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learningFinancial Management Requires knowledge of Financial Management tools and processes Budgeting and internal and external program Communication tools and processes To create manage monitor Program budget Provide estimation budgeting inputs to Business cases Annual Operating Plan AOPs Long Range Plan LRPs Monitor delivery schedules and cost expenditure for the program Project the ROI of future programsProgram Estimation Requires knowledge of Program Estimation tools and techniques Risk Assessment and Mitigation tools and techniques To assess and identify the resources required for successful completion of the project of small to medium complexity Identify potential risks for successful completion of the projectProgram Monitoring and Control Requires knowledge of Program Monitoring and Control tools and processes Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines Lead cross functional andor pillar coordination meetings to review schedule progress health issuesrisks and key dependencies of the projects Take appropriate measures when required to bring program health on track in case of adversityProgram Definition Requires knowledge of Program Management techniques tools and frameworks Benefits analysis Program Planning tools and techniques To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program 10 vertical tracks Define the charter statement of work module owners and performance measurement baselines for all modules within the program Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units functions.Influencing and Building Stakeholder Consensus Requires knowledge of Verbal Nonverbal behaviors Application and allocation of Business Communication styles techniques in ambiguous and challenging situations Communication channels mediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reports material based on facts Seek and provide constructive feedback anticipate needs questions respond appropriatelyTechnology Landscape Awareness Requires knowledge of Understanding of technology strategy and its linkages to domain Basic understanding of existing and upcoming systems technologies and trends Product technical information Basic understanding of domain specific market standards Basic understanding of methodologies and tools processes checkpoints To develop evaluate and implement proposed scenarios for projects and initiatives Provide Tech insights to influence stakeholder decision making Translate business unit domain requirements into strategies initiatives and projects and aligns them to business strategy and objectives and drives the execution of deliverables Demonstrate practical knowledge of multiple business units organizations Build and articulate the business case and return on investment and delivers work that has demonstrable value Challenge technology assumptions on topics related to ones domain of expertise Develop new organizationwide processes and ways of working related to ones domain of expertise Teach and guide others on best practicesProvides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awarenessPromotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door PolicyEnsures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach eventsRespect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team membersRespect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishmentsRespect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and actionAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culturesupports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local givingAct with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our valuesAct with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparentServe our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customersmembersServe our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategyStrive for Excellence:Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacksStrive for Excellence:Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of workingAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more?You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable?For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart?Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms?For information about benefits and eligibility, see One.Walmart?The annual salary range for this position is $90,000.00-$180,000.00?Additional compensation includes annual or quarterly performance bonuses?Additional compensation for certain positions may also include:?- Stock?Minimum Qualifications.Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.Preferred Qualifications.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location.702 Sw 8Th St, Bentonville, AR 72716, United States of America

Position Summary.Join Us in Transforming Customer Engagement Services at Walmart!Are you ready to be part of an exciting transformation at Walmart? Our Customer Engagement Services team is at the forefront of delivering massive changes for our customers and the business. With ambitious goals, we are leveraging cutting-edge technology, innovating in AI, and data-driven insights to revolutionize customer experiences.Beyond Operations: Driving Business ImpactCustomer Service used to be just about solving problems. At Walmart, it's now a game-changer. We're driving business impact and giving leaders unparalleled customer insights through advanced tech and data analytics. These improvements will drive increased customer satisfaction, reduce defects, and lower costs, supporting Walmart's Every Day Low Cost (EDLC) vision. We are looking for a passionate leader to join us in this journey and help drive this forward. If you're excited about making a significant impact in a dynamic and innovative environment, we want to hear from you!What you'll do.Business Operations Requires knowledge of Organization KPIs Assessment techniques To cater to key stakeholders and their priorities Participate in business task to get things done in own unit or area Communicate key considerations for business decision making process Comment on the organizations business model and financial goals Cite examples of types of information needed to make sound business decisionsDrives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learningFinancial Management Requires knowledge of Financial Management tools and processes Budgeting and internal and external program Communication tools and processes To create manage monitor Program budget Provide estimation budgeting inputs to Business cases Annual Operating Plan AOPs Long Range Plan LRPs Monitor delivery schedules and cost expenditure for the program Project the ROI of future programsProgram Estimation Requires knowledge of Program Estimation tools and techniques Risk Assessment and Mitigation tools and techniques To assess and identify the resources required for successful completion of the project of small to medium complexity Identify potential risks for successful completion of the projectProgram Monitoring and Control Requires knowledge of Program Monitoring and Control tools and processes Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines Lead cross functional andor pillar coordination meetings to review schedule progress health issuesrisks and key dependencies of the projects Take appropriate measures when required to bring program health on track in case of adversityProgram Definition Requires knowledge of Program Management techniques tools and frameworks Benefits analysis Program Planning tools and techniques To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program 10 vertical tracks Define the charter statement of work module owners and performance measurement baselines for all modules within the program Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units functions.Influencing and Building Stakeholder Consensus Requires knowledge of Verbal Nonverbal behaviors Application and allocation of Business Communication styles techniques in ambiguous and challenging situations Communication channels mediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reports material based on facts Seek and provide constructive feedback anticipate needs questions respond appropriatelyTechnology Landscape Awareness Requires knowledge of Understanding of technology strategy and its linkages to domain Basic understanding of existing and upcoming systems technologies and trends Product technical information Basic understanding of domain specific market standards Basic understanding of methodologies and tools processes checkpoints To develop evaluate and implement proposed scenarios for projects and initiatives Provide Tech insights to influence stakeholder decision making Translate business unit domain requirements into strategies initiatives and projects and aligns them to business strategy and objectives and drives the execution of deliverables Demonstrate practical knowledge of multiple business units organizations Build and articulate the business case and return on investment and delivers work that has demonstrable value Challenge technology assumptions on topics related to ones domain of expertise Develop new organizationwide processes and ways of working related to ones domain of expertise Teach and guide others on best practicesProvides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awarenessPromotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door PolicyEnsures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach eventsRespect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team membersRespect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishmentsRespect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and actionAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culturesupports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local givingAct with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our valuesAct with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparentServe our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customersmembersServe our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategyStrive for Excellence:Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacksStrive for Excellence:Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of workingAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more?You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable?For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart?Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms?For information about benefits and eligibility, see One.Walmart?The annual salary range for this position is $90,000.00-$180,000.00?Additional compensation includes annual or quarterly performance bonuses?Additional compensation for certain positions may also include:?- Stock?Minimum Qualifications.Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.Preferred Qualifications.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location.702 Sw 8Th St, Bentonville, AR 72716, United States of America

Position Summary.Join Us in Transforming Customer Engagement Services at Walmart!Are you ready to be part of an exciting transformation at Walmart? Our Customer Engagement Services team is at the forefront of delivering massive changes for our customers and the business. With ambitious goals, we are leveraging cutting-edge technology, innovating in AI, and data-driven insights to revolutionize customer experiences.Beyond Operations: Driving Business ImpactCustomer Service used to be just about solving problems. At Walmart, it's now a game-changer. We're driving business impact and giving leaders unparalleled customer insights through advanced tech and data analytics. These improvements will drive increased customer satisfaction, reduce defects, and lower costs, supporting Walmart's Every Day Low Cost (EDLC) vision. We are looking for a passionate leader to join us in this journey and help drive this forward. If you're excited about making a significant impact in a dynamic and innovative environment, we want to hear from you!What you'll do.Business Operations Requires knowledge of Organization KPIs Assessment techniques To cater to key stakeholders and their priorities Participate in business task to get things done in own unit or area Communicate key considerations for business decision making process Comment on the organizations business model and financial goals Cite examples of types of information needed to make sound business decisionsDrives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learningFinancial Management Requires knowledge of Financial Management tools and processes Budgeting and internal and external program Communication tools and processes To create manage monitor Program budget Provide estimation budgeting inputs to Business cases Annual Operating Plan AOPs Long Range Plan LRPs Monitor delivery schedules and cost expenditure for the program Project the ROI of future programsProgram Estimation Requires knowledge of Program Estimation tools and techniques Risk Assessment and Mitigation tools and techniques To assess and identify the resources required for successful completion of the project of small to medium complexity Identify potential risks for successful completion of the projectProgram Monitoring and Control Requires knowledge of Program Monitoring and Control tools and processes Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines Lead cross functional andor pillar coordination meetings to review schedule progress health issuesrisks and key dependencies of the projects Take appropriate measures when required to bring program health on track in case of adversityProgram Definition Requires knowledge of Program Management techniques tools and frameworks Benefits analysis Program Planning tools and techniques To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program 10 vertical tracks Define the charter statement of work module owners and performance measurement baselines for all modules within the program Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units functions.Influencing and Building Stakeholder Consensus Requires knowledge of Verbal Nonverbal behaviors Application and allocation of Business Communication styles techniques in ambiguous and challenging situations Communication channels mediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reports material based on facts Seek and provide constructive feedback anticipate needs questions respond appropriatelyTechnology Landscape Awareness Requires knowledge of Understanding of technology strategy and its linkages to domain Basic understanding of existing and upcoming systems technologies and trends Product technical information Basic understanding of domain specific market standards Basic understanding of methodologies and tools processes checkpoints To develop evaluate and implement proposed scenarios for projects and initiatives Provide Tech insights to influence stakeholder decision making Translate business unit domain requirements into strategies initiatives and projects and aligns them to business strategy and objectives and drives the execution of deliverables Demonstrate practical knowledge of multiple business units organizations Build and articulate the business case and return on investment and delivers work that has demonstrable value Challenge technology assumptions on topics related to ones domain of expertise Develop new organizationwide processes and ways of working related to ones domain of expertise Teach and guide others on best practicesProvides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awarenessPromotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door PolicyEnsures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach eventsRespect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team membersRespect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishmentsRespect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and actionAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culturesupports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local givingAct with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our valuesAct with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparentServe our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customersmembersServe our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategyStrive for Excellence:Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacksStrive for Excellence:Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of workingAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more?You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable?For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart?Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms?For information about benefits and eligibility, see One.Walmart?The annual salary range for this position is $90,000.00-$180,000.00?Additional compensation includes annual or quarterly performance bonuses?Additional compensation for certain positions may also include:?- Stock?Minimum Qualifications.Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.Preferred Qualifications.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location.702 Sw 8Th St, Bentonville, AR 72716, United States of America

Position Summary.Join Us in Transforming Customer Engagement Services at Walmart!Are you ready to be part of an exciting transformation at Walmart? Our Customer Engagement Services team is at the forefront of delivering massive changes for our customers and the business. With ambitious goals, we are leveraging cutting-edge technology, innovating in AI, and data-driven insights to revolutionize customer experiences.Beyond Operations: Driving Business ImpactCustomer Service used to be just about solving problems. At Walmart, it's now a game-changer. We're driving business impact and giving leaders unparalleled customer insights through advanced tech and data analytics. These improvements will drive increased customer satisfaction, reduce defects, and lower costs, supporting Walmart's Every Day Low Cost (EDLC) vision. We are looking for a passionate leader to join us in this journey and help drive this forward. If you're excited about making a significant impact in a dynamic and innovative environment, we want to hear from you!What you'll do.Business Operations Requires knowledge of Organization KPIs Assessment techniques To cater to key stakeholders and their priorities Participate in business task to get things done in own unit or area Communicate key considerations for business decision making process Comment on the organizations business model and financial goals Cite examples of types of information needed to make sound business decisionsDrives the execution of multiple business plans and projects by identifying customer and operational needs developing and communicating business plans and priorities removing barriers and obstacles that impact performance providing resources identifying performance standards measuring progress and adjusting performance accordingly developing contingency plans and demonstrating adaptability and supporting continuous learningFinancial Management Requires knowledge of Financial Management tools and processes Budgeting and internal and external program Communication tools and processes To create manage monitor Program budget Provide estimation budgeting inputs to Business cases Annual Operating Plan AOPs Long Range Plan LRPs Monitor delivery schedules and cost expenditure for the program Project the ROI of future programsProgram Estimation Requires knowledge of Program Estimation tools and techniques Risk Assessment and Mitigation tools and techniques To assess and identify the resources required for successful completion of the project of small to medium complexity Identify potential risks for successful completion of the projectProgram Monitoring and Control Requires knowledge of Program Monitoring and Control tools and processes Internal and External program Reporting and logging tools and processes To monitor and evaluate the progress of the projects against approved milestones and timelines Lead cross functional andor pillar coordination meetings to review schedule progress health issuesrisks and key dependencies of the projects Take appropriate measures when required to bring program health on track in case of adversityProgram Definition Requires knowledge of Program Management techniques tools and frameworks Benefits analysis Program Planning tools and techniques To understand business requirements and priorities to define an integrated plan for implementation of largescale organizational program 10 vertical tracks Define the charter statement of work module owners and performance measurement baselines for all modules within the program Apply understanding of operational and financial factors that drive organizational success and the interdependencies between business functions to recommend solutions that work across business units functions.Influencing and Building Stakeholder Consensus Requires knowledge of Verbal Nonverbal behaviors Application and allocation of Business Communication styles techniques in ambiguous and challenging situations Communication channels mediums Interpersonal skills and universal relationship building with ability to connect seemingly unconnected parties Influencing styles To communicate articulately and concisely in stakeholder meetings involving multiple teams Convey complex information and address ambiguity for robust technology development Build productive collaborative relationships with stakeholders Influence team and stakeholders to take meaningful action with sound recommendations Independently prepare clear concise logically structured and meaningful reports material based on facts Seek and provide constructive feedback anticipate needs questions respond appropriatelyTechnology Landscape Awareness Requires knowledge of Understanding of technology strategy and its linkages to domain Basic understanding of existing and upcoming systems technologies and trends Product technical information Basic understanding of domain specific market standards Basic understanding of methodologies and tools processes checkpoints To develop evaluate and implement proposed scenarios for projects and initiatives Provide Tech insights to influence stakeholder decision making Translate business unit domain requirements into strategies initiatives and projects and aligns them to business strategy and objectives and drives the execution of deliverables Demonstrate practical knowledge of multiple business units organizations Build and articulate the business case and return on investment and delivers work that has demonstrable value Challenge technology assumptions on topics related to ones domain of expertise Develop new organizationwide processes and ways of working related to ones domain of expertise Teach and guide others on best practicesProvides supervision and development opportunities for associates by selecting and training mentoring assigning duties building a teambased work environment establishing performance expectations and conducting regular performance evaluations providing recognition and rewards coaching for success and improvement and ensuring belonging awarenessPromotes and supports company policies procedures mission values and standards of ethics and integrity by training and providing direction to others in their use and application ensuring compliance with them and utilizing and supporting the Open Door PolicyEnsures business needs are being met by evaluating the ongoing effectiveness of current plans programs and initiatives consulting with business partners managers coworkers or other key stakeholders soliciting evaluating and applying suggestions for improving efficiency and costeffectiveness and participating in and supporting community outreach eventsRespect the Individual: Demonstrates and encourages respect for all builds a highperforming team seeks and embraces differences in people cultures ideas and experiences creates a workplace where all associates feel seen supported and connected through culture of belonging so associates thrive and perform drives a positive associate and customermember experience for all identifies attracts and retains the best team membersRespect the Individual: Creates a discipline and focus around developing talent through feedback coaching mentoring and developmental opportunities promotes an environment allowing everyone to bring their best selves to work empowers associates and partners to act in the best interest of the customermember and company and regularly recognizes others contributions and accomplishmentsRespect the Individual: Builds strong and trusting relationships with team members and business partners works collaboratively and crossfunctionally to achieve objectives and communicates and listens attentively with energy and positivity to motivate influence and inspire commitment and actionAct with Integrity: Maintains and promotes the highest standards of integrity ethics and compliance models the Walmart values and leads by example to foster our culturesupports Walmarts goal of becoming a regenerative company by making a positive impact for associates customers and the world around us eg creating a sense of belonging eliminating waste participating in local givingAct with Integrity: Follows the law our code of conduct and company policies and sets expectations for others to do the same promotes an environment where associates feel comfortable sharing concerns and reinforces our culture of nonretaliation listens to concerns raised by associates takes action and encourages others to do the same holds self and others accountable for achieving results in a way that is consistent with our valuesAct with Integrity: Acts as an altruistic servant leader and is consistently humble selfaware honest and transparentServe our Customers and Members Delivers expected business results while putting the customermember first and consistently applying an omnimerchant mindset and acts with an Every Day Low Cost mindset to drive value and Every Day Low Prices for customersmembersServe our Customers and Members Adopts a holistic perspective that considers data analytics customermember insights and different parts of the business when making plans and shaping the teams strategyStrive for Excellence:Consistently raises the bar and seeks to improve demonstrates curiosity and a growth mindset seeks feedback asks thoughtful questions fosters an environment that supports learning innovation and learning from mistakes and intelligent risktaking and exhibits resilience in the face of setbacksStrive for Excellence:Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of workingAt Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more?You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable?For information about PTO, see Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart?Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms?For information about benefits and eligibility, see One.Walmart?The annual salary range for this position is $90,000.00-$180,000.00?Additional compensation includes annual or quarterly performance bonuses?Additional compensation for certain positions may also include:?- Stock?Minimum Qualifications.Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. Option 1: Bachelor's degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 4 years’ experience in project management, program management, program operations, or related area.Option 2: 6 years’ experience in project management, program management, program operations, or related area.Preferred Qualifications.Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.Master’s degree in computer science, management information systems, industrial engineering, engineering management, business, information systems, project/program management, information technology, finance, management, or related area and 3 years' experience in project management, program management, program operations, or related area., We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart’s accessibility standards and guidelines for supporting an inclusive culture.Primary Location.702 Sw 8Th St, Bentonville, AR 72716, United States of America