1009 Technology jobs in Carrollton

• N/A

• Provide white-glove technical support to our clients via phone, email, and remote login
• Support client workstations (e.g., video cards, drivers), printers, and peripheral equipment (e.g., USB devices).
• Proactively and consistently communicate with clients and colleagues
• Accurately and promptly record all time in our ticketing system
• Proactively manage ticket queue
  • Ensure all ticket notes and statuses are up to date
  • Troubleshoot client issues and document all steps up through resolution
  • Effectively multi-task to manage workload
• Collaborate on improvement of operational effectiveness
• Document, take ownership of, and escalate issues
• Meet individual and team KPI targets
• Maintain flexibility with respect to work schedule and responsibilities

• Excellent customer service skills.
• Ability to demonstrate empathy towards clients and colleagues.
• Prompt answering of emails, phone calls, and other communications.
• Assessment and prioritization of work in a fast-paced environment.
• Functioning at a high level under time constraints and pressure.
• Self-motivated, detail-oriented, and organized.
• Effective communication, interpersonal, organizational, and presentation skills, oral and written.
• Appropriate adaptation of communication for the audience (e.g., layperson vs. technical).
• Clear and concise identification, isolation, and escalation of hardware, software, network, and systems issues.
• Highly developed and process-oriented problem-solving skills.
• Knowledge of interconnectivity of O365 Services (e.g., Teams, SharePoint, OneDrive, Outlook).
• Continued proactive development of O365.
• Management of a multi-tenant environment.
• In-depth understanding of Microsoft Support Processes (e.g., opening tickets, troubleshooting).
• Management of Active Directory accounts, groups, and permissions.
• Duo Security and other MFA applications.
• Microsoft Exchange Administration.
• Management of Azure Active Directory.
• Management of O365 Admin Portal.
• Citrix XenApp
  • Publishing/Managing Citrix applications
  • Terminate hung sessions
  • Management of Citrix Director and Citrix Studio

• Management of MDM technologies (e.g., Intune).
• Analysis and resolution of disk space remediation, host down, and ISP alerts from monitoring tools (e.g., Nagios).
• Virtual server administration (e.g., VMware vSphere):
  • Resource (e.g., RAM, virtual drives, and CPU) management
  • GPO management
  • Troubleshooting of server performance issues
  • Server roles management
• Troubleshooting of DNS, DHCP, and TCP/IP issues.
• Print queue installation, configuration, and management.

• High school diploma or equivalent required.
• 5+ years of experience in a related field.
• A degree or some college a plus.
• Technical licenses or training a plus.

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced technicians that aim to deliver exceptional service
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.
• Workplace perks including healthy snacks, wellness programs, and team-building events.

System Administrator

BCforward is currently seeking a highly motivated System Administrator for a remote opportunity!

Position Title: System Administrator
Location: Remote
Anticipated Start Date: ASAP
Please note this is the target date and is subject to change. BCforward will send official notice ahead of a confirmed start date.
Expected Duration: Initial 6 month-contract
Job Type: Contract
Pay Range: $46/hr-$50/hr
Please note that actual compensation may vary within this range due to factors such as location, experience, and job responsibilities, and does not encompass additional non-standard compensation (e.g., benefits, paid time off, per diem, etc.).

Job Description:
Seeking an experienced Windows/Linux System Administrator that will be working in a highly collaborative, multi-platform and multi-disciplined environment.The System Administrator will be responsible for administering systems in Azure and AWS Cloud Environments.
The candidate will be responsible for provisioning, installation/configuration, operation, and maintenance of systems hardware and software related to a Windows/Linux infrastructure in the cloud (Azure & AWS) environments.
Duties include, but are not limited to, server management; storage management (logical and physical); cross platform authentication and access management; software and license configuration.

Key Responsibilities:

* Providing infrastructure operations and support for existing cloud applications and migration of on prem applications to the cloud
* Overseeing cloud operations and designing infrastructure for new workloads
* Continuously improving and maturing cloud services
* Provide IT systems administration in a heterogeneous RedHat Enterprise Linux and Microsoft Windows environment.
* Working in both cloud (Azure & AWS) and on prem environments.
* Working as a team member in a fast-paced technological environment. Use troubleshooting techniques to resolve technical problems of a moderate to high scope and complexity to include the integration of hardware and operating systems (OS).
* Systems are operational 24x7 and occasionally require work effort beyond standard work hours.
* Previous experience working with CI/CD Pipeline, GitHub, and GitHub Actions.

Preferred Qualifications:

* 3+ years of Azure experience * Microsoft Azure certification(s)
* MongoDB knowledge is a plus.
* Strong scripting skills (e.g., PowerShell, Terraform/HCL) for automation tasks and the development of custom scripts to streamline Azure infrastructure management and deployment processes.

Benefits:

BCforward offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k.

About BCforward:

Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward's 6,000 consultants support more than 225 clients globally.

BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class place to work.

BCforward is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.

To learn more about how BCforward collects and uses personal information as part of the recruiting process, view our Privacy Notice and CCPA Addendum. As part of the recruitment process, we may ask for you to disclose and provide us with various categories of personal information, including identifiers, professional information, commercial information, education information, and other related information. BCforward will only use this information to complete the recruitment process.

This posting is not an offer of employment. All applicants applying for positions in the United States must be legally authorized to work in the United States. The submission of intentionally false or fraudulent information in response to this posting may render the applicant ineligible for the position. Any subsequent offer of employment will be considered employment at-will regardless of the anticipated assignment duration.

Interested candidates please send resume in Word format Please reference job code 240201 when responding to this ad.

• Installation, configuration, and troubleshooting of IBM MQ and related middleware.
• Ensuring high availability and reliability of the MQ services.
• Providing technical support and input into the design of MQ-related projects.
• Monitoring MQ systems to ensure secure and efficient operation.
• Implementing and maintaining MQ queue managers and other related software.
• Collaborating with other IT teams for infrastructure design and service management.
• Developing and managing systems on a global scale, particularly in environments that require uninterrupted service.
• The role may also require experience with Linux/Unix systems, knowledge of server hardware, networking, and possibly programming skills for integrating MQ with other applications.

• Provide white-glove technical support to our clients via phone, email, and remote login
• Support client workstations (e.g., video cards, drivers), printers, and peripheral equipment (e.g., USB devices).
• Proactively and consistently communicate with clients and colleagues
• Accurately and promptly record all time in our ticketing system
• Proactively manage ticket queue
  • Ensure all ticket notes and statuses are up to date
  • Troubleshoot client issues and document all steps up through resolution
  • Effectively multi-task to manage workload
• Collaborate on improvement of operational effectiveness
• Document, take ownership of, and escalate issues
• Meet individual and team KPI targets
• Maintain flexibility with respect to work schedule and responsibilities

• Excellent customer service skills.
• Ability to demonstrate empathy towards clients and colleagues.
• Prompt answering of emails, phone calls, and other communications.
• Assessment and prioritization of work in a fast-paced environment.
• Functioning at a high level under time constraints and pressure.
• Self-motivated, detail-oriented, and organized.
• Effective communication, interpersonal, organizational, and presentation skills, oral and written.
• Appropriate adaptation of communication for the audience (e.g., layperson vs. technical).
• Clear and concise identification, isolation, and escalation of hardware, software, network, and systems issues.
• Highly developed and process-oriented problem-solving skills.
• Knowledge of interconnectivity of O365 Services (e.g., Teams, SharePoint, OneDrive, Outlook).
• Continued proactive development of O365.
• Management of a multi-tenant environment.
• In-depth understanding of Microsoft Support Processes (e.g., opening tickets, troubleshooting).
• Management of Active Directory accounts, groups, and permissions.
• Duo Security and other MFA applications.
• Microsoft Exchange Administration.
• Management of Azure Active Directory.
• Management of O365 Admin Portal.
• Citrix XenApp
  • Publishing/Managing Citrix applications
  • Terminate hung sessions
  • Management of Citrix Director and Citrix Studio

• Management of MDM technologies (e.g., Intune).
• Analysis and resolution of disk space remediation, host down, and ISP alerts from monitoring tools (e.g., Nagios).
• Virtual server administration (e.g., VMware vSphere):
  • Resource (e.g., RAM, virtual drives, and CPU) management
  • GPO management
  • Troubleshooting of server performance issues
  • Server roles management
• Troubleshooting of DNS, DHCP, and TCP/IP issues.
• Print queue installation, configuration, and management.

• High school diploma or equivalent required.
• 5+ years of experience in a related field.
• A degree or some college a plus.
• Technical licenses or training a plus.

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced technicians that aim to deliver exceptional service
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.
• Workplace perks including healthy snacks, wellness programs, and team-building events.

At the forefront of the staffing industry, Artech is a women-owned business enterprise (WBE) committed to maximizing global workforce solutions on behalf of its clients. Artech's deep heritage, proven expertise and insightful market intelligence has secured long-term partnerships with Fortune 500 and government clients seeking world-class professional resources. Artech employs over 7000 industry professionals supported by over 25 national and global locations coast-to-coast across India, the US, and China. Artech's Fortune 500 and government clients leverage this expansive reach by engaging Artech as a preferred go-to supplier across multiple regions and countries in order to receive consistent deliverables, terms, rates and cost savings. Job Description Position Overview The infrastructure tools department is responsible for administering and managing a portfolio of Information Technology tools used by the enterprise. The application support, senior, would be responsible for effective installation/configuration, operation, and maintenance of systems hardware, software and related infrastructure. This individual will ensure that system hardware, operating systems, software systems, and related procedures adhere to organizational values, enabling staff, volunteers, and Partners. This individual will be primarily accountable for back-end server/appliance infrastructure and Administration and infrastructure maintenance of tools such as Webservices gateway appliances and Sterling Integrator/File gateway at Freddie Mac. The candidate will be assisting the team in developing and delivering new system enhancements as well as remediating existing production bugs and issues. Key Qualifications Advanced knowledge in managed file transfer tool and technology, preferably IBM Sterling file transfer products. Responsibilities Analyze and implement optimal file transfer solutions based on business requirement. Create partner profile and channel configurations in FileGateway. Co-ordinate with internal and external partners during partner on-boarding process. Create custom business processes and channel templates to meet specific application file transfer needs. Develop and maintain installation and configuration procedures. Research and recommend innovative, and where possible automated approaches for system administration tasks. Apply patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary. Maintain operational, configuration, or other procedures. Perform ongoing performance tuning, hardware upgrades, and resource optimization as required. Follow Freddie Mac Release and Change Management processes. Augment production support team to ensure 24/7 coverage and operations. Qualification Criteria 5+ years of experience in IBM Sterling File Transfer products. Advanced knowledge in administration and management of IBM Sterling File Gateway, IBM Sterling Secure proxy, IBM Control center and IBM Sterling External Authentication. Experience in installation and maintenance of a clustered environment for high availability. Experience in building services, adapters and configuring property files to implement file transfer solutions. Experience in file transfer protocol – SSH/SFTP, FTPS, HTTPS, AS2, Connect Direct etc. Hands on experience in BPML and Unix scripting. 5+ years of experience in UNIX and Windows Platforms. Must be able to work independently as part of a team. Additional Information All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr

Join to apply for the System Administrator role at Abacus Solutions

2 weeks ago Be among the first 25 applicants

Join to apply for the System Administrator role at Abacus Solutions

Job Overview

As a System Administrator, you will play a crucial role in resolving technical issues for our Hedge Fund and Private Equity clients. As the first point of contact, you will respond to client issues, collaborate internally and externally to resolve issues, and provide exceptional white-glove service. While this is a client facing support position, it entails a broader and deeper technical skill set and stronger customer service skills than comparable positions within other organizations.

Job Overview

As a System Administrator, you will play a crucial role in resolving technical issues for our Hedge Fund and Private Equity clients. As the first point of contact, you will respond to client issues, collaborate internally and externally to resolve issues, and provide exceptional white-glove service. While this is a client facing support position, it entails a broader and deeper technical skill set and stronger customer service skills than comparable positions within other organizations.

Responsibilities

• Provide white-glove technical support to our clients via phone, email, and remote login
• Support client workstations (e.g., video cards, drivers), printers, and peripheral equipment (e.g., USB devices).
• Proactively and consistently communicate with clients and colleagues
• Accurately and promptly record all time in our ticketing system
• Proactively manage ticket queue
• Ensure all ticket notes and statuses are up to date
• Troubleshoot client issues and document all steps up through resolution
• Effectively multi-task to manage workload
• Collaborate on improvement of operational effectiveness
• Document, take ownership of, and escalate issues
• Meet individual and team KPI targets
• Maintain flexibility with respect to work schedule and responsibilities
  

• Excellent customer service skills.
• Ability to demonstrate empathy towards clients and colleagues.
• Prompt answering of emails, phone calls, and other communications.
• Assessment and prioritization of work in a fast-paced environment.
• Functioning at a high level under time constraints and pressure.
• Self-motivated, detail-oriented, and organized.
• Effective communication, interpersonal, organizational, and presentation skills, oral and written.
• Appropriate adaptation of communication for the audience (e.g., layperson vs. technical).
• Clear and concise identification, isolation, and escalation of hardware, software, network, and systems issues.
• Highly developed and process-oriented problem-solving skills.
• Knowledge of interconnectivity of O365 Services (e.g., Teams, SharePoint, OneDrive, Outlook).
• Continued proactive development of O365.
• Management of a multi-tenant environment.
• In-depth understanding of Microsoft Support Processes (e.g., opening tickets, troubleshooting).
• Management of Active Directory accounts, groups, and permissions.
• Duo Security and other MFA applications.
• Microsoft Exchange Administration.
• Management of Azure Active Directory.
• Management of O365 Admin Portal.
• Citrix XenApp
• Publishing/Managing Citrix applications
• Terminate hung sessions
• Management of Citrix Director and Citrix Studio

• Management of MDM technologies (e.g., Intune).
• Analysis and resolution of disk space remediation, host down, and ISP alerts from monitoring tools (e.g., Nagios).
• Virtual server administration (e.g., VMware vSphere):
• Resource (e.g., RAM, virtual drives, and CPU) management
• GPO management
• Troubleshooting of server performance issues
• Server roles management
• Troubleshooting of DNS, DHCP, and TCP/IP issues.
• Print queue installation, configuration, and management.
  

• High school diploma or equivalent required.
• 5+ years of experience in a related field.
• A degree or some college a plus.
• Technical licenses or training a plus.
  
  

• Exposure to a diverse array of technologies.
• Internal opportunities for career advancement.
• Part of a team of experienced technicians that aim to deliver exceptional service
• Competitive compensation.
• Robust benefits package: medical, dental, vision, disability, life insurance, 401k, and PTO.
• Opportunities to further technical education through online courses.
• Positive, friendly, and supportive office environment.
• Workplace perks including healthy snacks, wellness programs, and team-building events.

• Seniority level Not Applicable

• Employment type Full-time

• Job function Information Technology
• Industries IT Services and IT Consulting

Referrals increase your chances of interviewing at Abacus Solutions by 2x

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Were unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

• Installation, configuration, and troubleshooting of IBM MQ and related middleware.
• Ensuring high availability and reliability of the MQ services.
• Providing technical support and input into the design of MQ-related projects.
• Monitoring MQ systems to ensure secure and efficient operation.
• Implementing and maintaining MQ queue managers and other related software.
• Collaborating with other IT teams for infrastructure design and service management.
• Developing and managing systems on a global scale, particularly in environments that require uninterrupted service.
• The role may also require experience with Linux/Unix systems, knowledge of server hardware, networking, and possibly programming skills for integrating MQ with other applications.

This range is provided by Dexian. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $65.00/hr - $0.00/hr Direct message the job poster from Dexian Hiring Top Notch Talent | Banking And Financial Services Hiring Expert | Strong Team Personnel | Federal Banking | AIX System Administrator Position • 8+ years professional experience in the area of Unix Operating system technologies • Experience with operating system and clustering component configuration • Strong experience with automation and orchestration tools, including Ansible or Python and previous work with Agile methodologies • Must be able to work both collaboratively and independently and take initiative to identify, track, and resolve issues • Expert knowledge of AIX LVM, LPAR profile creation, configuration, PowerVM administration, AIX OS installation (via NIM) and configuration, OS user, group creation, administration, HMC administration. • Strong comfort level with NIM administration and automation, Power Systems firmware upgrades, SSH/SFTP client/server administration. • Solid foundation with network concepts and AIX, VIOS network administration (Ethernet, VLANs, TCP/IP, 802.1q, vSwitches, SEAs), NFS client/server administration, SUDO configuration, LDAP client administration. • In addition to experience working with Unix technologies, the following skills will be required. o Networking and storage technologies used by the FRS o Agile practices, including Scrum and Kanban practices • Familiarity with AIX performance monitoring, tuning, and troubleshooting. Responsibilities: • Automate software lifecycle management for Operating system components, support software, and configuration management • Experience in identifying toil in Operating Systems • Applies analytics on past data like incidents and patterns for predicting issues and takes proactive actions Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status Seniority level Seniority level Mid-Senior level Employment type Employment type Contract Job function Job function Information Technology and Administrative Industries Financial Services and Banking Referrals increase your chances of interviewing at Dexian by 2x Get notified about new System Administrator jobs in Dallas, TX . Plano, TX $85,000.00-$110,000.00 1 day ago Dallas-Fort Worth Metroplex 55.00- 57.00 3 days ago Dallas, TX 71,000.00- 95,000.00 3 days ago Dallas, TX 110,000.00- 130,000.00 1 day ago Plano, TX 75,000.00- 95,000.00 3 weeks ago Plano, TX 90,000.00- 105,000.00 4 days ago Irving, TX 100,000.00- 110,000.00 4 days ago System Administrator II - Financial Applications Systems Administrator – Projects & Escalations (MSP) Plano, TX $8 ,000.00- 95,000.00 2 weeks ago We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr