231 Technology jobs in Chalfont
Information Technology Manager
Posted 1 day ago
Job Viewed
Job Description
LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.
Subaru of America fosters a culture built on collaboration, innovation, and passion for our products. We are seeking individuals who want to contribute their talents in a dynamic IT environment that enables our business to deliver exceptional experiences to our customers.
SUMMARY
The IT Manager - Microsoft Dynamics 365 CRM is responsible for leading Subaru's enterprise CRM platform team, ensuring effective delivery of solutions that support and expand our Customer Advocacy Department (CAD) and other business areas. This leader will manage a team of approximately 10 professionals with diverse skills in functional analysis, technical development, and project delivery. While the core platform rollout is complete, the team is now focused on expanding the Dynamics 365 footprint to Service & Quality, Connected Vehicle Telematics, and additional departments.
This role requires a balance of business relationship management, technical acumen, and people leadership to drive platform adoption, oversee enhancements, and ensure that CRM solutions deliver measurable business value.
MAJOR RESPONSIBILITIES
- Functional Strategy & Roadmap
Partner with CAD, Service & Quality, and other stakeholders to develop and evolve Subaru's CRM strategy and roadmap, ensuring alignment with corporate objectives and industry best practices. - End-to-End CRM Delivery
Oversee the design, configuration, integration, and support of Microsoft Dynamics 365 CRM solutions, ensuring scalability, security, and usability. Managing, enhancing, and supporting the functionality and efficiency of the system. - Team Leadership & Development
Lead, coach, and mentor a team of IT professionals, fostering an inclusive and collaborative culture, developing skills, and ensuring effective execution of platform initiatives. - Business Partnership
Serve as a trusted advisor to business partners, ensuring CRM solutions meet evolving customer engagement needs and deliver tangible outcomes. Developing complex ideas and solutions and making recommendations for the projects to support Subaru's corporate goals. Developing and implementing recommendations to senior management team to increase operational effectiveness and customer satisfaction. - Project & Portfolio Management
Manage CRM-related projects, prioritization, resource allocation, risk mitigation, and reporting. Ensure timely delivery of business initiatives within scope and budget. Budgeting and planning for future projects and resources. - Vendor & Partner Management
Manage relationships with Microsoft and other CRM ecosystem vendors to ensure contract compliance, maximize value, and stay current with emerging features and capabilities. - Governance & Compliance
Ensure CRM platform compliance with data protection, privacy regulations, cybersecurity standards, and internal Subaru IT policies. Maintaining SOX compliance, including managing the relationship with Internal Audit.
- Demonstrated success leading technical and functional teams in CRM, customer engagement, or enterprise application environments.
- Preferred: Strong knowledge of Dynamics 365 CRM architecture, configuration, security model, integrations, and reporting capabilities (Power BI, Power Platform).
- Experience with customer service and case management modules; exposure to Connected Vehicle or telematics systems a plus
- Proven ability to translate business requirements into technical solutions and manage delivery from concept to adoption.
- Excellent people leadership skills, including coaching, delegation, and team development. Evidence of proven leadership within a diverse, equitable, and inclusive environment.
- Strong vendor management and contract oversight experience.
- Effective communicator with the ability to collaborate across business and IT functions.
- Project management skills, including budget oversight, planning, and execution.
WORK ENVIORNMENT
- Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) (Wednesdays & Fridays)
- Required Travel: 10%
WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:
Total Rewards & Benefits:
- Medical, Dental, Vision Plans
- Pension, Profit Sharing, and 401K Match Offerings
- 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
- Tuition Reimbursement Program: 15,000 yearly benefit
- Vehicle Discount Programs
- Professional growth and development opportunities
- Direct partnership with senior leadership
- Formal Mentorship Program
- LinkedIn Learning License
Visit our careers landing page for additional information about our compensation and benefit programs.
Information Technology Specialist
Posted 5 days ago
Job Viewed
Job Description
Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at
Accepting applications
Open & closing dates
08/15/2025 to 08/19/2025
Salary
$124,531 to - $190,779 per year
Pay scale & grade
GS 14
Locations
6 vacancies in the following locations:
(CA7462) 855 M St
Fresno, CA
(DC0022) 111 Constitution Ave
Washington, DC
(FL0067) 400 W Bay St
Jacksonville, FL
(GA0010) 2385 Chamblee Tucker
Chamblee, GA
(GA1016) 4800 Buford Hwy
Chamblee, GA
(IL2528) 380 Office Ct
Fairview Heights, IL
(KY2032) 333 Scott St
Covington, KY
(MD0278) 5000 Ellin Rd
Lanham, MD
(MI0800) 985 Michigan Ave
Detroit, MI
(MO1937) 333 W Pershing Rd
Kansas City, MO
(MO0106) 1222 Spruce
Saint Louis, MO
(NC2598) 10715 David Taylor Dr
Charlotte, NC
(NY0376) 1040 Waverly Ave
Holtsville, NY
(PA0809) 2970 Market St
Philadelphia, PA
(PR3930) 7 Tabonuco St
Guaynabo, PR
(PR4062) Av Luis Munoz Rivera
San Juan, PR
(TN0005) 5333 Getwell Rd
Memphis, TN
(TX2038) 3651 S IH-35
Austin, TX
(TX2099) 4175 Freidrich Lane
Austin, TX
(TX0302) 4050 Alpha Rd
Farmers Branch, TX
(UT1431)2484 S Washington Blvd
Ogden, UT
(WV0191) 250 Murall Dr
Kearneysville, WV
Remote job
No
Telework eligible
Yes-as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Drug test
No
Position sensitivity and risk
Trust determination process
Financial disclosure
Bargaining unit status
Announcement number
25-12782238B-ITX-2210-14
Control number
843295100
This job is open to
Clarification from the agency
Open to U.S. Citizens/Nationals
Duties
WHAT IS THE INFORMATION TECHNOLOGY DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
Information Technology
The following are the duties of this position at the full working level.
- Leading the implementation of security programs designed to anticipate, assess, and minimize system vulnerabilities, coordinating the implementation of security programs across platforms (Tier I, II and III) and establishing vulnerability reporting criteria.
- Reviewing proposed new systems, networks, and software designs for potential security risks, recommending mitigation or countermeasures, and resolving integration issues related to the implementation of new systems within the existing infrastructure.
- Assessing new systems design methodologies to improve software quality, accurately representing customer requirements, effectively measuring software development risk, presenting recommendations for adoption of new methodologies to senior management officials, and leading implementation.
- Investigating, evaluating and selecting tools and methods for improving productivity and software quality throughout the life cycle, assessing the feasibility of adopting new software design technologies within the current systems environment, and developing best practices guides for use by other applications software specialists.
- Providing authoritative advice to other specialists in areas such as disaster recovery, capacity planning, applications development, hardware strategy, and operating systems security, and developing and implementing agency guidelines.
Conditions of employment
- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
BASIC REQUIREMENT : Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:
SPECIALIZED EXPERIENCE FOR GS-14: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes Experience that demonstrates accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project.
For more information on qualifications please refer to .
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.
- As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider:
- - your performance and conduct;
- - the needs and interests of the agency;
- - whether your continued employment would advance organizational goals of the agency or the Government; and- whether your continued employment would advance the efficiency of the Federal service.
Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- This is a Bargaining unit position.
- Tour of Duty: Day Shift
- Alternative work schedule, staggered work hours or telework may be available.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- Relocation expenses - No
For more information regarding Union Representation click
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.
Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Customer Service
- Information Resources Strategy and Planning
- Operating Systems
- Oral Communication
- Systems Integration
- Technology Awareness
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.
If you are a displaced or surplus Federal employee (eligible for the , you must receive a rating of category CAT A/B to be rated as "well qualified" to receive special selection priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current registration/license
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
NOTE:
- DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.
- If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/19/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/19/2025.
To preview the Application Questionnaire, please click the following link:
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/19/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.
Agency contact informationIRS Brookhaven External
Address
IT
111 Constitution Ave NW
Washington, DC 20224
US
Next steps
To review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current registration/license
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
NOTE:
- DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.
- If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/19/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/19/2025.
To preview the Application Questionnaire, please click the following link:
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/19/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.
Agency contact informationIRS Brookhaven External
Address
IT
111 Constitution Ave NW
Washington, DC 20224
US
Next steps
To review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional locations(GA1016) 4800 Buford Hwy
Chamblee, GA
(IL2528) 380 Office Ct
Fairview Heights, IL
(KY2032) 333 Scott St
Covington, KY
(MD0278) 5000 Ellin Rd
Lanham, MD
(MI0800) 985 Michigan Ave
Detroit, MI
(MO1937) 333 W Pershing Rd
Kansas City, MO
(MO0106) 1222 Spruce
Saint Louis, MO
(NC2598) 10715 David Taylor Dr
Charlotte, NC
(NY0376) 1040 Waverly Ave
Holtsville, NY
(PA0809) 2970 Market St
Philadelphia, PA
(PR3930) 7 Tabonuco St
Guaynabo, PR
(PR4062) Av Luis Munoz Rivera
San Juan, PR
(TN0005) 5333 Getwell Rd
Memphis, TN
(TX2038) 3651 S IH-35
Austin, TX
(TX2099) 4175 Freidrich Lane
Austin, TX
(TX0302) 4050 Alpha Rd
Farmers Branch, TX
(UT1431)2484 S Washington Blvd
Ogden, UT
(WV0191) 250 Murall Dr
Kearneysville, WV
Information Technology Technician
Posted 14 days ago
Job Viewed
Job Description
Job Duties:
The IT Technician will report to the Head of School/Principal/CEO and will
complete but not limited to the following duties:
Job Summary:
The IT Technician is responsible for maintaining the school's technology infrastructure, providing technical support, and ensuring the efficient operation of IT systems across departments. This role includes troubleshooting hardware and software issues, managing networks, installing and configuring IT systems, and supporting end-users. The IT Technician will also play a key role in implementing IT protocols and best practices to enhance school operations.
Key Responsibilities:
Technical Support & Troubleshooting:
- Provide first-line technical support to teachers, staff, and students.
- Diagnose and resolve hardware, software, and network issues efficiently.
- Act as a liaison between end users and higher-level IT support.
- Provide training and technical assistance on IT systems and networks.
- Install, configure, and maintain IT equipment, including computers, printers, network cards, and other devices.
- Assist in managing and troubleshooting network infrastructure, including TCP/IP, LAN/WAN configurations, and Wi-Fi networks.
- Monitor system and network performance, ensuring minimal downtime.
- Perform system troubleshooting, repairs, and data restoration.
- Conduct routine maintenance activities such as backups and security updates.
- Maintain software licenses and upgrade schedules as required.
- Institute protocols for the use of IT across school departments and projects.
- Provide recommendations on the most suitable IT solutions for the school's needs.
- Collaborate with other professionals to ensure IT standards and functionality are maintained.
- Support the organization in various capacities as needed.
- Ensure cybersecurity measures are in place, including antivirus updates and data protection policies.
- Monitor and enforce IT security protocols to protect school data and systems.
- Support compliance with school IT policies, NJDOE fingerprinting requirements, and industry best practices.
- Assist in setting up IT equipment for school events, meetings, and presentations.
- Support the philosophy and vision of The Newgrange School.
- Perform related duties as assigned by the IT Manager or Administration.
Job Requirements:
- Experience in network management and help desk support is desired.
- Strong knowledge of IT systems, applications, and troubleshooting techniques.
- Understanding of TCP/IP protocols and LAN/WAN configuration.
- Ability to troubleshoot and repair hardware/software issues.
- Excellent communication, interpersonal, and organizational skills.
- Pays high attention to detail and has the ability to multitask effectively.
- Education in Information Technology, Computer Science, or a related field is preferred.
- IT certifications (e.g., CompTIA A+, Network+, Google IT Support) are a plus.
- NJDOE Fingerprints are required.
Dedicated to Building a Diverse, Equitable, and Inclusive Workplace: We are an Equal Opportunity Employer welcoming all individuals to apply.
Salary Description
$43,000 - $53,000 Annually
Information Technology Manager
Posted 1 day ago
Job Viewed
Job Description
LOVE. It's what makes Subaru, Subaru®. As a leading auto brand in the US, we strive to be More Than a Car Company®. Subaru believes in being a positive force in the communities in which we live and work, not just with donations but with actions that set an example for others to follow. That's what we call our Subaru Love Promise®.
Subaru of America fosters a culture built on collaboration, innovation, and passion for our products. We are seeking individuals who want to contribute their talents in a dynamic IT environment that enables our business to deliver exceptional experiences to our customers.
SUMMARY
The IT Manager - Microsoft Dynamics 365 CRM is responsible for leading Subaru's enterprise CRM platform team, ensuring effective delivery of solutions that support and expand our Customer Advocacy Department (CAD) and other business areas. This leader will manage a team of approximately 10 professionals with diverse skills in functional analysis, technical development, and project delivery. While the core platform rollout is complete, the team is now focused on expanding the Dynamics 365 footprint to Service & Quality, Connected Vehicle Telematics, and additional departments.
This role requires a balance of business relationship management, technical acumen, and people leadership to drive platform adoption, oversee enhancements, and ensure that CRM solutions deliver measurable business value.
MAJOR RESPONSIBILITIES
- Functional Strategy & Roadmap
Partner with CAD, Service & Quality, and other stakeholders to develop and evolve Subaru's CRM strategy and roadmap, ensuring alignment with corporate objectives and industry best practices. - End-to-End CRM Delivery
Oversee the design, configuration, integration, and support of Microsoft Dynamics 365 CRM solutions, ensuring scalability, security, and usability. Managing, enhancing, and supporting the functionality and efficiency of the system. - Team Leadership & Development
Lead, coach, and mentor a team of IT professionals, fostering an inclusive and collaborative culture, developing skills, and ensuring effective execution of platform initiatives. - Business Partnership
Serve as a trusted advisor to business partners, ensuring CRM solutions meet evolving customer engagement needs and deliver tangible outcomes. Developing complex ideas and solutions and making recommendations for the projects to support Subaru's corporate goals. Developing and implementing recommendations to senior management team to increase operational effectiveness and customer satisfaction. - Project & Portfolio Management
Manage CRM-related projects, prioritization, resource allocation, risk mitigation, and reporting. Ensure timely delivery of business initiatives within scope and budget. Budgeting and planning for future projects and resources. - Vendor & Partner Management
Manage relationships with Microsoft and other CRM ecosystem vendors to ensure contract compliance, maximize value, and stay current with emerging features and capabilities. - Governance & Compliance
Ensure CRM platform compliance with data protection, privacy regulations, cybersecurity standards, and internal Subaru IT policies. Maintaining SOX compliance, including managing the relationship with Internal Audit.
REQUIRED SKILLS & PERSONAL QUALIFICATIONS
- Demonstrated success leading technical and functional teams in CRM, customer engagement, or enterprise application environments.
- Preferred: Strong knowledge of Dynamics 365 CRM architecture, configuration, security model, integrations, and reporting capabilities (Power BI, Power Platform).
- Experience with customer service and case management modules; exposure to Connected Vehicle or telematics systems a plus
- Proven ability to translate business requirements into technical solutions and manage delivery from concept to adoption.
- Excellent people leadership skills, including coaching, delegation, and team development. Evidence of proven leadership within a diverse, equitable, and inclusive environment.
- Strong vendor management and contract oversight experience.
- Effective communicator with the ability to collaborate across business and IT functions.
- Project management skills, including budget oversight, planning, and execution.
EDUCATION & EXPERIENCE REQUIREMENTS: Bachelor's degree and 8-10 years of progressive IT experience, with at least 3-5 years of IT management (Microsoft Dynamics 365 preferred). Relevant experience accepted in lieu of degree.
WORK ENVIORNMENT
- Hybrid Role: Hybrid Role - Remote work 2 days per week (after 90 days) (Wednesdays & Fridays)
- Required Travel: 10%
COMPENSATION: The recruiting base salary range for this full-time position is $114800 - $6000 / year. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible , with a target bonus percentage that provides an opportunity to earn even more based on your performance. (Internal Job Grade: M2)
WHY JOIN US? In addition to competitive salary, Subaru offers an amazing benefits package that includes:
Total Rewards & Benefits:
- Medical, Dental, Vision Plans
- Pension, Profit Sharing, and 401K Match Offerings
- 15 Vacation days, 5 Floating Holidays, 5 Sick days, and 9 Company Holidays
- Tuition Reimbursement Program: 15,000 yearly benefit
- Vehicle Discount Programs
Learning & Development:
- Professional growth and development opportunities
- Direct partnership with senior leadership
- Formal Mentorship Program
- LinkedIn Learning License
Visit our careers landing page for additional information about our compensation and benefit programs.
Information Technology Specialist (ENTARCH)
Posted 5 days ago
Job Viewed
Job Description
Summary
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at
Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.
WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at
Accepting applications
Open & closing dates
08/15/2025 to 08/19/2025
Salary
$146,481 to - $195,200 per year
Pay scale & grade
GS 15
Locations
11 vacancies in the following locations:
(CA7462) 855 M St
Fresno, CA
(DC0022) 111 Constitution Ave
Washington, DC
(FL0067) 400 W Bay St
Jacksonville, FL
(GA0010) 2385 Chamblee Tucker
Chamblee, GA
(GA1016) 4800 Buford Hwy
Chamblee, GA
(KY2032) 333 Scott St
Covington, KY
(MD0278) 5000 Ellin Rd
Lanham, MD
(MI0800) 985 Michigan Ave
Detroit, MI
(MO1937) 333 W Pershing Rd
Kansas City, MO
(MO0106) 1222 Spruce
Saint Louis, MO
(NC2598) 10715 David Taylor Dr
Charlotte, NC
(NY0376) 1040 Waverly Ave
Holtsville, NY
(PA0809) 2970 Market St
Philadelphia, PA
(PR3930) 7 Tabonuco St
Guaynabo, PR
(PR4062) Av Luis Munoz Rivera
San Juan, PR
(TN0005) 5333 Getwell Rd
Memphis, TN
(TX2038) 3651 S IH-35
Austin, TX
(TX2099) 4175 Freidrich Lane
Austin, TX
(UT1431)2484 S Washington Blvd
Ogden, UT
(WV0191) 250 Murall Dr
Kearneysville, WV
Remote job
No
Telework eligible
Yes-as determined by the agency policy.
Travel Required
Not required
Relocation expenses reimbursed
No
Appointment type
Permanent
Work schedule
Full-time
Service
Competitive
Promotion potential
None
Job family (Series)
Supervisory status
No
Security clearance
Drug test
No
Position sensitivity and risk
Trust determination process
Financial disclosure
Bargaining unit status
Announcement number
25-12781710B-ITX-2210-15
Control number
843551100
This job is open to
Clarification from the agency
Open to U.S. Citizens/Nationals
Duties
WHAT IS THE INFORMATION TECHNOLOGY DIVISION?
A description of the business units can be found at:
Vacancies will be filled in the following specialty areas:
IT Wide
The following are the duties of this position at the full working level.
- The incumbent ensures the integration of IT programs and services; developing solutions to integration/interoperability issues; and designing, developing, and managing IT security systems that meet current and future business requirements. Also, the incumbent is responsible for applying or extending, enhancing, or optimizing the existing architecture; managing assigned projects; communicating complex technical requirements to non-technical personnel; and preparing and presenting briefings to senior management officials on complex/controversial issues. Additional work assignments include leading IT systems development projects from design to support; evaluating the effectiveness of installed systems and services; and providing advice on and devising solutions to a wide range of IT issues. The incumbent performs the following specific assignments:
- Provides a standard common business vocabulary, expresses strategic requirements, outlines high-level integrated designs to meet those requirements and aligns with enterprise strategy. Defines how data will be stored, consumed, integrated and managed by different data entities and IT systems, as well as any applications using or processing that data in some way.
- Visualizes and designs the Service's enterprise data management framework to align with enterprise strategy and execution. Analyzes across multiple data domains, defines strategies to reduce data redundancy, improve data availability, and accessibility by partnering with the technical teams, and delivers a maintainable and reusable data architecture.
Conditions of employment
- Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))
Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.
You must meet the following requirements by the closing date of this announcement:
BASIC REQUIREMENT :
Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.
In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:
SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 level in the Federal Service. Examples of specialized experience includes: demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. At this level your experience must show experience independently leading the development of an enterprise IT modernization plan including methods, metrics, tools, and techniques of business process reengineering, contracting and/or procurement; Advising other IT experts throughout the agency or in other agencies on a variety of situations and issues that involve applying or adapting new theories, concepts, principles, standards, methods, or practices developed by you or under your leadership; the ability to serve as senior expert and consultant to top agency management officials to advise on integrating IT programs with other programs to accomplish mission requirements.
For more information on qualifications please refer to .
For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.
A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.
- Subject to a 1-year probationary period (unless already completed). Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)).
- Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
- We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
- This is a bargaining unit position.
- Tour of Duty: Day shift, start and stop times between 6:00 AM and 6:00 PM.
- Alternative work schedule, staggered work hours or telework may be available.
- In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
- Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
- The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
- Relocation expenses - no
- If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP) , recruiting strategy.
For more information regarding Union Representation click
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluatedYou will be evaluated for this job based on how well you meet the qualifications above.
Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.
Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):
- Attention to Detail
- Oral Communication
- Teamwork
- Technical Competence
- Workload Management
Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.
Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.
Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.
If you are a displaced or surplus Federal employee (eligible for the , you must receive a rating of category CAT A/B to be rated as "well qualified" to receive special selection priority.
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current registration/license
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
NOTE:
- DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.
- If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/19/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/19/2025.
To preview the Application Questionnaire, please click the following link:
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/19/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.
Agency contact information(ERC) Employee Resource Center
Phone
Website
Address
IT
111 Constitution Ave NW
Washington, DC 20224
US
Next steps
To review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Required DocumentsThe following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.
- Online Application - Questionnaire
- Education - See Education Section above
- Registration/License (if applicable) - active, current registration/license
- High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.
NOTE:
- DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.
- If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).
How to Apply
The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/19/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/19/2025.
To preview the Application Questionnaire, please click the following link:
- To begin the application process, click the "Apply Online" button.
- You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
- To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/19/2025.
To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.
To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .
Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.
Agency contact information(ERC) Employee Resource Center
Phone
Website
Address
IT
111 Constitution Ave NW
Washington, DC 20224
US
Next steps
To review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.
Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Additional locations(GA1016) 4800 Buford Hwy
Chamblee, GA
(KY2032) 333 Scott St
Covington, KY
(MD0278) 5000 Ellin Rd
Lanham, MD
(MI0800) 985 Michigan Ave
Detroit, MI
(MO1937) 333 W Pershing Rd
Kansas City, MO
(MO0106) 1222 Spruce
Saint Louis, MO
(NC2598) 10715 David Taylor Dr
Charlotte, NC
(NY0376) 1040 Waverly Ave
Holtsville, NY
(PA0809) 2970 Market St
Philadelphia, PA
(PR3930) 7 Tabonuco St
Guaynabo, PR
(PR4062) Av Luis Munoz Rivera
San Juan, PR
(TN0005) 5333 Getwell Rd
Memphis, TN
(TX2038) 3651 S IH-35
Austin, TX
(TX2099) 4175 Freidrich Lane
Austin, TX
(UT1431)2484 S Washington Blvd
Ogden, UT
(WV0191) 250 Murall Dr
Kearneysville, WV
Information Technology Project Manager
Posted 12 days ago
Job Viewed
Job Description
IT Project Manager
2 long term, multi-year contract opportunities available
Location: Philadelphia, PA - Hybrid onsite 3 days per week in Center City
Our client is an International Law Firm in Philadelphia, and they'd like to hire 2 Project Managers to their team. You'll manage a portfolio of IT projects concurrently including software implementations. Many of the projects will be for the finance team and they have a huge ongoing project, and another kicked off last week. We're looking for someone to come in and make an impact quickly and work with minimal supervision.
They're also moving from on-premises to cloud, and it's preferred to have cloud experience as there is a lot of new technology hitting the firm and they want to stay ahead of the curve. Also looking for experience with Jira, SharePoint, and MS Suite.
The ideal candidate will be responsible for designing, implementing, managing, and evaluating IT projects across our organization. In order to do this successfully, this person should feel comfortable handling multiple tasks at a time.
Responsibilities
- Take ownership of testing, research, and implementation of new tools and techniques
- Coordinate project schedules
- Assist with expense planning
- Identify and resolve technical challenges
Qualifications
- Bachelor's degree or equivalent
- Proven project management experience
- Ability to manage multiple projects at a time
- JIRA, Sharepoint, MS Suite
Information Technology Manager - Police
Posted 16 days ago
Job Viewed
Job Description
Job DescriptionJob DescriptionCompany Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values , integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
& - Find a career in a place where everyone belongs.
Benefits - We care about your well being.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia’s businesses, , and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city’s technology assets and the return on the city’s technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The fifth largest in the US, the Philadelphia Police Department services 6,500 sworn personnel in an environment that is technology-forward. Utilizing desktop, mobile, and cellular apparatus and cutting edge software, it strives to use all tools at its disposal in its crime-fighting efforts. From its new headquarters, there is a state-of-the-art tier 3 data center, along with ergonomic workstations for the IT staff, IT is at the forefront of these efforts. The Information Technology Manager oversees the greater part of the IT operation, including the Applications and IT Support teams along with direct engagement of Police personnel. Consulting with the Director, Information Technology, this role supports the Platform Engineering team, as well as the administrative and budgetary functions of the entire staff. This position reports to the Director, Information Technology.
Essential Functions
- Determine the goals of IT initiatives within broad outlines provided by OIT executive management and Police Department echelon.
- Ensure PC’s and Printer equipment is deployed to multiple locations and refreshed as necessary.
- Manage the work efforts of the Applications, and IT Support teams, including the Service Desk.
- Contribute to the continuity of computer services by providing necessary technical leadership and project coordination.
- Ensure Service Tickets are dealt with in a timely fashion.
- Review/evaluate requests for purchases of hardware/software for feasibility and necessary funding.
- Forecast costs, equipment, overtime and personnel needs for projects and programs as required and related to Police Department MIS operations.
- Prepare long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them.
- Establish and maintain relationships with both internal and external clients utilizing Police Department information technology resources.
- Uphold IT standards, policies, and procedures including CJIS requirements.
- Stay abreast of the latest developments in MIS technology.
- Determine staff development requirements and ensures technical support staff receives suitable training.
- Monitor and provide status updates for activities related to Police IT operations and staff assignments.
- Other related duties as assigned.
Competencies, Knowledge, Skills and Abilities
- Experience with enterprise system implementations and solution architecture.
- Working knowledge of SDLC activities with a focus on Continuous Improvement.
- Strong knowledge of IT service management (ITSM) principles.
- Ability to make decisions and recommendations on technology strategies.
- Ability to learn quickly in a dynamic environment.
- Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
- Ability to work with cross-functional/cross departmental teams.
- Demonstrated history of leading teams in a fast-paced environment.
- Ability to work with deadlines and changing priorities in a complex environment.
- Ability to exercise strong judgment in analyzing, appraising, evaluating and solving problems of a difficult procedural, organizational, administrative or technical nature.
- Ability to analyze information related to computer technology to assist in directing management in the selection of software and hardware to meet the needs of the business unit.
- Ability to manage vendor relationships, including hosted systems and vendor-managed applications.
Qualifications
- Completion of a Bachelor’s degree program at an accredited college or university, which has included major course work in Computer Science, information science, systems analysis, software engineering, or a closely related field. A postgraduate degree is a plus.
- 5+ years related information systems experience in a management capacity.
- Experience in a governmental environment a plus.
- Any equivalent combination of education and experience determined to be acceptable by the Office of Innovation & Technology and Human Resources.
Additional Information
Salary Range: $105,000 - $115,000
Starting salary to be determined based on experience and qualifications.
All applications should include the following:
• Cover Letter clarifying your interest and qualifications for the role.
• Resume
We won’t accept or review incomplete applications.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on , , , , , , , , ancestry, , , marital status, source of income, familial status, genetic information or domestic or violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at or send an email to
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Information Technology Manager - Police
Posted 22 days ago
Job Viewed
Job Description
A best-in-class city that attracts best-in-class talent, Philadelphia is an incredible place to build a career. From our thriving arts scene and rich history to our culture of passion and grit, there are countless reasons to love living and working here. With a workforce of over 30,000 people, and more than 1,000 different job categories, the City of Philadelphia offers boundless opportunities to make an impact.
As an employer, the City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work above all else. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you're interested in working with a passionate team of people who care about the future of Philadelphia, start here.
What We Offer:
Impact - The work you do here matters to millions.
Growth - Philadelphia is growing, why not grow with it?
Diversity & Inclusion - Find a career in a place where everyone belongs.
Benefits - We care about your well being.
The Office of Innovation & Technology (OIT) is the central IT agency for the City of Philadelphia headed by the Chief Information Officer (CIO). OIT oversees all major information and communications technology initiatives for the City of Philadelphia - increasing the effectiveness of the information technology infrastructure, where the services provided are advanced, optimized, and responsive to the needs of the City of Philadelphia's businesses, residents, and visitors. OIT responsibilities include: identifying the most effective approach for implementing new information technology directions throughout city government; improving the value of the city's technology assets and the return on the city's technology investments; ensuring data security continuity; planning for continuing operations in the event of disruption of information technology or communications services; and supporting accountable, efficient and effective government across every city department, board, commission and agency.
Job Description
The fifth largest in the US, the Philadelphia Police Department services 6,500 sworn personnel in an environment that is technology-forward. Utilizing desktop, mobile, and cellular apparatus and cutting edge software, it strives to use all tools at its disposal in its crime-fighting efforts. From its new headquarters, there is a state-of-the-art tier 3 data center, along with ergonomic workstations for the IT staff, IT is at the forefront of these efforts. The Information Technology Manager oversees the greater part of the IT operation, including the Applications and IT Support teams along with direct engagement of Police personnel. Consulting with the Director, Information Technology, this role supports the Platform Engineering team, as well as the administrative and budgetary functions of the entire staff. This position reports to the Director, Information Technology.
Essential Functions
- Determine the goals of IT initiatives within broad outlines provided by OIT executive management and Police Department echelon.
- Ensure PC's and Printer equipment is deployed to multiple locations and refreshed as necessary.
- Manage the work efforts of the Applications, and IT Support teams, including the Service Desk.
- Contribute to the continuity of computer services by providing necessary technical leadership and project coordination.
- Ensure Service Tickets are dealt with in a timely fashion.
- Review/evaluate requests for purchases of hardware/software for feasibility and necessary funding.
- Forecast costs, equipment, overtime and personnel needs for projects and programs as required and related to Police Department MIS operations.
- Prepare long and short-range plans for application selection, systems development, and acquisition of the resources needed to support them.
- Establish and maintain relationships with both internal and external clients utilizing Police Department information technology resources.
- Uphold IT standards, policies, and procedures including CJIS requirements.
- Stay abreast of the latest developments in MIS technology.
- Determine staff development requirements and ensures technical support staff receives suitable training.
- Monitor and provide status updates for activities related to Police IT operations and staff assignments.
- Other related duties as assigned.
- Experience with enterprise system implementations and solution architecture.
- Working knowledge of SDLC activities with a focus on Continuous Improvement.
- Strong knowledge of IT service management (ITSM) principles.
- Ability to make decisions and recommendations on technology strategies.
- Ability to learn quickly in a dynamic environment.
- Excellent spoken and written communication as well as receptive listening skills, with ability to present complex ideas in a clear, concise fashion to technical and non-technical audiences.
- Ability to work with cross-functional/cross departmental teams.
- Demonstrated history of leading teams in a fast-paced environment.
- Ability to work with deadlines and changing priorities in a complex environment.
- Ability to exercise strong judgment in analyzing, appraising, evaluating and solving problems of a difficult procedural, organizational, administrative or technical nature.
- Ability to analyze information related to computer technology to assist in directing management in the selection of software and hardware to meet the needs of the business unit.
- Ability to manage vendor relationships, including hosted systems and vendor-managed applications.
- Completion of a Bachelor's degree program at an accredited college or university, which has included major course work in Computer Science, information science, systems analysis, software engineering, or a closely related field. A postgraduate degree is a plus.
- 5+ years related information systems experience in a management capacity.
- Experience in a governmental environment a plus.
- Any equivalent combination of education and experience determined to be acceptable by the Office of Innovation & Technology and Human Resources.
Additional Information
Salary Range: $105,000 - $115,000
Starting salary to be determined based on experience and qualifications.
All applications should include the following:
• Cover Letter clarifying your interest and qualifications for the role.
• Resume
We won't accept or review incomplete applications.
Work Setting: in-person (onsite)
Discover the Perks of Being a City of Philadelphia Employee:
• We offer Comprehensive health coverage for employees and their eligible dependents
• Our wellness program offers eligibility into the discounted medical plan
• Employees receive paid vacation, sick leave, and holidays
• Generous retirement savings options are available
• Pay off your student loans faster - As a qualifying employer, City of Philadelphia employees are eligible to participate in the Public Service Loan Forgiveness program. Join the ranks of hundreds of employees who have already benefited from this program and achieved student loan forgiveness.
• Enjoy a Free Commute on SEPTA - Starting September 1, 2023, eligible City employees will no longer have to worry about paying for SEPTA public transportation. Whether you're a full-time, part-time, or provisional employee, you can seize the opportunity to sign up for the SEPTA Key Advantage Program and receive free Key cards for free rides on SEPTA buses, trains, trolleys, and regional rails.
• Unlock Tuition Discounts and Scholarships - The City of Philadelphia has forged partnerships with over a dozen esteemed colleges and universities in the area, ensuring that our employees have access to a wide range of tuition discounts and scholarships. Experience savings of 10% to 40% on your educational expenses, extending not only to City employees but in some cases, spouse and dependents too!
Join the City of Philadelphia team today and seize these incredible benefits designed to enhance your financial well-being and personal growth!
*The successful candidate must be a city of Philadelphia resident within six months of hire
Effective May 22, 2023, vaccinations are no longer required for new employees that work in non-medical, non-emergency or patient facing positions with the City of Philadelphia. As a result, only employees in positions providing services that are patient-facing medical care (ex: Nurses, doctors, emergency medical personnel), must be fully vaccinated.
The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status. If you believe you were discriminated against, call the Philadelphia Commission on Human Relations at or send an email to
Information Technology - United States

Posted 4 days ago
Job Viewed
Job Description
This posting has been created to pipeline talent for prospective roles that we anticipate will be needed soon in our organization. By applying to this Pipeline Advertisement you will be submitting your interest to be contacted for roles similar to what is described in the Pipeline Advertisement.
Innovate with purpose and transform your IT career! We are committed to harnessing the power of technology and innovation to help drive positive change in the world. We're seeking talented individuals who share our passion for making a difference and are excited to join our dynamic team. Our open positions offer a unique opportunity to contribute to cutting-edge projects, collaborate with cross-functional teams and advance your career in a supportive and inclusive environment.
Our Information Technology department is a hub of innovation and we're seeking professionals in the following areas to help drive our purpose forward.
**Artificial Intelligence/Machine Learning Data Scientist**
Unlock the power of artificial intelligence and machine learning and drive innovation in healthcare. Join our team of artificial intelligence and machine learning data scientists and contribute to cutting-edge projects.
+ Python and machine learning expertise
+ Develop and deploy artificial intelligence models that transform the pharmaceutical industry
+ Work with cross-functional global teams to drive innovation and results
**Information Architecture**
Shape the future of healthcare information management. Join our team as a Leadership Role, Information Architecture and lead the design and implementation of information management systems.
+ Domain knowledge
+ Apply your expertise in biopharmaceutical research to drive business results
+ Lead cross-functional teams and drive innovation in information architecture
**SAP Developer**
Join our team of SAP experts and contribute to the development of cutting-edge systems.
+ SAP S/4HANA experience
+ Develop and implement SAP S/4HANA solutions that drive business results
+ Advance your career in a dynamic and supportive team
**Information Technology Product/Project Management Experience**
Drive innovation and results as an Information Technology Project Manager. Join our team and lead the delivery of technical projects.
+ Apply your expertise in agile methodology to drive project success
+ Operate as an expert in information technology product and project management
+ Advance your career in a dynamic and supportive team
**Manufacturing Automation Specialist**
Join our team of Manufacturing Automation Specialists and contribute to the development of cutting-edge manufacturing systems.
+ Automation expertise
+ Develop and implement automation solutions that drive business results
**Requisition ID:** P-100866
Information Technology - United States

Posted 4 days ago
Job Viewed
Job Description
This posting has been created to pipeline talent for prospective roles that we anticipate will be needed soon in our organization. By applying to this Pipeline Advertisement you will be submitting your interest to be contacted for roles similar to what is described in the Pipeline Advertisement.
Innovate with purpose and transform your IT career! We are committed to harnessing the power of technology and innovation to help drive positive change in the world. We're seeking talented individuals who share our passion for making a difference and are excited to join our dynamic team. Our open positions offer a unique opportunity to contribute to cutting-edge projects, collaborate with cross-functional teams and advance your career in a supportive and inclusive environment.
Our Information Technology department is a hub of innovation and we're seeking professionals in the following areas to help drive our purpose forward.
**Artificial Intelligence/Machine Learning Data Scientist**
Unlock the power of artificial intelligence and machine learning and drive innovation in healthcare. Join our team of artificial intelligence and machine learning data scientists and contribute to cutting-edge projects.
+ Python and machine learning expertise
+ Develop and deploy artificial intelligence models that transform the pharmaceutical industry
+ Work with cross-functional global teams to drive innovation and results
**Information Architecture**
Shape the future of healthcare information management. Join our team as a Leadership Role, Information Architecture and lead the design and implementation of information management systems.
+ Domain knowledge
+ Apply your expertise in biopharmaceutical research to drive business results
+ Lead cross-functional teams and drive innovation in information architecture
**SAP Developer**
Join our team of SAP experts and contribute to the development of cutting-edge systems.
+ SAP S/4HANA experience
+ Develop and implement SAP S/4HANA solutions that drive business results
+ Advance your career in a dynamic and supportive team
**Information Technology Product/Project Management Experience**
Drive innovation and results as an Information Technology Project Manager. Join our team and lead the delivery of technical projects.
+ Apply your expertise in agile methodology to drive project success
+ Operate as an expert in information technology product and project management
+ Advance your career in a dynamic and supportive team
**Manufacturing Automation Specialist**
Join our team of Manufacturing Automation Specialists and contribute to the development of cutting-edge manufacturing systems.
+ Automation expertise
+ Develop and implement automation solutions that drive business results
**Requisition ID:** P-100866