9 Technology jobs in Clovis

Information Technology Liaison

Job No: 546792
Work Type: Staff
Location: Central California: Fresno
Categories: Bargaining Unit: Unit 9 - CSUEU - Technical Support Services, Appointment Type: Probationary, Time Basis: Full Time, Job Search Category/Discipline: Information Systems & Technology

Information Technology Liaison
(Information Technology Consultant - Career)

Compensation and Benefits

Anticipated Hiring Salary Range: $5,400 - $,800 per month

Full CSU Classification Salary Range: 5,158 - 12,730 per month

• This is a full-time, probationary, exempt position.
• Multiple positions may be filled from this recruitment.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here.

Job Summary

Each IT Liaison (ITL) acts as the liaison and interface between the faculty and staff of the college, school, or division, and Technology Services resources and staff. The ITL is the primary on-site presence responding to the end-user IT service needs of employees in the college, school, or division they are assigned to support. The ITL works in conjunction with the Technology Services Service Desk, and second level support teams to meet these needs in the most effective manner. The IT Liaison works under the general direction of the Manager of Technology Support Services, with a dotted-line reporting relationship to appropriate school, college, or division managers, and may also receive direction from a Lead IT Liaison. The IT Liaison shall possess the experience to be fully proficient in performing most or all of the duties of their position.

IT Liaisons provide first contact resolution, on-site consultation, and coordinate the response of central IT resources to meet the IT needs of colleges, schools, and divisions. These staff serve as technical advisors to the faculty and staff on software and hardware relevant to the specific mission of the organizations they serve. IT Liaisons seek to deliver IT services in a manner aligned with the priorities and practices of the colleges, schools, and divisions they serve, with best practice defined by Technology Services, and with the Technology strategic plan and campus strategic plan.

IT Liaisons work both as members of a team supporting the colleges, schools and divisions, and perform work independently. They participate with colleagues in the definition of best practices and use centrally-provide tools and procedures to improve the efficiency and effectiveness of IT service delivery.

The employee shall allocate priority and time to the duties defined below based upon direction from the manager to whom this employee reports. The manager will communicate these priorities and time allocation at least annually and when necessary.

Key Qualifications

• Knowledge of:
  • Service management tools for tracking Incidents, Service Requests, Problems, and Changes.
  • Applications: campus standard application.
  • Operating Systems: Microsoft Windows 10 and later versions; Active Directory (Group and Security policies; understand DNS, DHCP, etc.), Apple Macintosh OS 10.x and later versions.
  • Hardware: Intel PC systems, Apple Macintosh systems.
  • Connectivity and network administration for fixed-wire, broadband and wireless connections.
  • Copyright laws and industry standards.
• Excellent communication (verbal and written) particularly telephone and email skills.
• Excellent interpersonal skills.
• Strong interpersonal and influencing skills with ability to engage with different levels.
• Proficiency using standard campus applications, desktops, and laptops.
• Coordination and implementation of data exchanges and conversions.
• Ability to:
  • Independently apply technical judgment to both standard and non-standard applications and systems, integrate multiple applications to match user and business process needs, and use systems to provide solutions to a wide range of common business problems.
  • Provide strong fault isolation and problem solving.
  • Initiate and manage multiple tasks and projects under competing deadlines and maintain flexibility in response to constantly shifting priorities.
• A history of regular attendance and positive performance evaluations.
• Strong customer service skills and proactive, customer focused attitude.

To view the full list of qualifications and job responsibilities, please click the Position Description button above.

Education and Experience

• 4 years of experience in customer support environment supporting technical services.
• Bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or equivalent combination of education and specialized experience in an appropriate field of work.
  • Preferred Qualifications:
    • 6 years of experience in a customer support environment supporting technical services for a large organization.
    • Experience within higher education with an IT focus.
    • ITIL Foundation Certification desirable or relevant experience in ITIL environment.
    • Knowledge of:
      • Systems design and technology integration techniques.
      • Data administration principles and techniques.
    • Abilities:
      • Demonstrated ability to apply consulting skills to assess user needs and provide appropriate solutions in cooperation with colleagues to resolve user problems and meet discipline specific needs.
      • Develop and create multimedia/video productions.
      • Database design and administration for mySQL, SQL Server and/or Oracle.
      • System, database, and network maintenance.
      • Software development and programming support for applications.

Department Summary

Technology Services will be a leader in providing effective technology and quality services and support that are integrated into the daily activities of the university community, advance teaching and learning, enhance productivity and safeguard information.



Deadline & Application Instructions

Applications received by April 2, 2025 will be given full consideration by the search committee.

• Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee.

Please click "Apply Now" to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resume/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references.



Fresno State

California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe.

Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce.

Equal Employment Opportunity Information

California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer.

COVID19 Vaccination Policy

Per the CSU COVID-19 Vaccination Policy, it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to

Supplemental Information

Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter.

Fresno State is a tobacco-free, smoke-free and vapor-free campus.

Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas)

To apply, visit

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Salary : $51,870.00 - $6,222.00 Annually
Location : Fresno County, CA
Job Type: Permanent
Job Number: 25-0152
Department: Information Technology Services Department
Opening Date: 08/21/2025
Closing Date: 8/25/2025 4:00 PM Pacific

Position Description
LIMITED RECRUITMENT

The County of Fresno invites applications for the position of Information Technology Specialist I . The Incumbent provides technical support of computer and enterprise applications and systems including, but not limited to, hardware, software, and peripheral equipment; and performs related work as required. Responsibilities include providing end-user support; installing, troubleshooting, and maintaining computer hardware, software, and related peripheral equipment; and troubleshooting endpoint devices and network connectivity issues.

Please note: The current vacancies exists within the Information Technology Services Department. However, the eligible list established from this recruitment may be used to fill vacancies in other County departments as they occur.

Fresno County is working together for a quality of life for all. Our mission is to provide excellent public services to our diverse community.

Samples of Duties
Knowledge, Skills and Abilities
Minimum Qualifications
OPTION 1 :

Education: Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system with at least fifteen (15) units of course work in Information Technology, Computer Science, or a closely related field.
OPTION 2 :

Experience: Two (2) years of full-time, paid work experience installing, configuring, and troubleshooting computer systems and related peripheral equipment or designing, developing, and modifying computer applications.
In addition to the options listed above, the following is also required:

License : Possession of a valid Class "C" driver's license, or equivalent.
Please Note: As a condition of employment, some departments may require candidates to undergo and pass a background investigation and/or polygraph examination. These investigations include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct. This list is neither inclusive nor exclusive; other relevant areas may be investigated and verified.

Recruitment and/or certification may be limited to candidates possessing a specific education and/or experience background related to the specific position vacancy as authorized by the Director of Human Resources.
HOW TO APPLY
Applicants must be submitted online only . An online application can be found at FresnoCountyJobs.com .
Open the Job Information Flyer and click "Apply" to begin the online application process. Once the filing deadline has passed, you may check the status of this recruitment by logging on to:

Please Note:

• It is the applicant's responsibility to notify Human Resources of any email address, mailing address and telephone number changes.
• Notices from Human Resources will be sent via email only.

REQUIRED APPLICATION MATERIALS

• A complete, accurate Fresno County Employment application must be submitted online only and shall include:
  • All education and work experience to demonstrate the applicant meets the minimum qualifications.
• A copy of your degree or transcripts that verify possession of the required education, if applicable; unofficial transcripts are acceptable.
  • If education was completed outside the United States' accredited college or university system, documentation that the education is comparable to that received within the United States' system must be provided by the closing date and time of this recruitment.
• Supplemental Questionnaire

Please Note:

• Resumes and attachments are not accepted in lieu of a completed employment application.
• Incomplete or inaccurate applications will be disqualified.
• Submission must be received by the closing date and time of this recruitment. Amendments will not be accepted after the filing deadline.
• Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted.

SELECTION PROCESS
Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur.
Please Note:

• The eligible list for this recruitment may be extended up to 3 months and may be used to fill both extra-help and permanently allocated positions.
• Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.

REASONABLE ACCOMMODATIONS
Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.

The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at ( at least five days prior to the scheduled date or deadline.
Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factor.

Analyst: Jose Rubio
REGULAR, PERMANENT POSITIONS BENEFITS PACKAGE:

• Health Insurance
• Competitive Retirement Plan
• Twelve (12) Paid Holidays per year
• Disability and Life Insurance
• Annual Leave Plan
• Employee Assistance Program

Optional benefits include:

• Deferred Compensation Plan (County-sponsored tax shelter savings plan).
• Flexible Spending Plans - tax shelter (set aside pre-tax to pay for eligible medical, dependent care, and qualified parking and mass transit expenses).
• Noble Credit Union - all County employees can take advantage of low interest rates, no annual fees for checking accounts, direct deposit, online banking and many other services.

EXTRA-HELP POSITIONS:

Extra-help positions are temporary, not entitled to benefits and serve at the will of the department head.

CLICK HERE TO REVIEW ADDITIONAL BENEFITS INFORMATION
01

If attempting to qualify under Option 1 with the completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system with at least fifteen (15) semester units of coursework in Information Technology, Computer Science, or a closely related field, you MUST identify the courses in the space below. Provide the following for each qualifying course:course number course title number and type of units earned name of the college/university where the course was completed For example: IS 52 - Computer Concepts, 3 semester units, CSU Fresno Failure to list qualifying coursework in this format may result in your application not being accepted. If you are not attempting to qualify under Option 1, type "N/A".
02

If required to take an online examination, do you have access to a computer with an internet connection that will allow you to take the examination? This examination will take approximately one (1) hour. If you marked 'no', please contact our office at ( as soon as possible.

• Yes
• No

03

Where did you first hear about this opportunity?

• County Website
• LinkedIn
• Social Media (Facebook, Instagram, Other)
• Other Website
• Job Fair / Recruitment Event
• Friend, Relative, and/or Current County Employee
• Other

04

If you answered "Other" in any of the options listed in the previous question, please let us know where you first heard about this opportunity in the space below. Otherwise, write "N/A".
05

If you answered "Job Fair/Recruitment Event" in the previous question, please let us know which event you attended and heard about this opportunity in the space below. Otherwise, write "N/A".
Required Question

Salary : $91,338.00 - $16,584.00 Annually
Location : Fresno County, CA
Job Type: Permanent
Job Number: 25-0141
Department: Social Services
Opening Date: 08/20/2025
Closing Date: 9/1/2025 4:00 PM Pacific

Position Description
The County of Fresno invites applications for the position of Senior Information Technology Analyst . Senior Information Technology Analysts are responsible for designing, developing, and troubleshooting IT enterprise applications; designing, modeling, and administering databases; and implementing security protocols, identifying vulnerabilities, and neutralizing security threats.
The current vacancy exists within the Department of Social Services . However, the eligible list established from this recruitment may be used to fill vacancies in other County departments as they occur.
Fresno County is working together for a quality of life for all. Our is to provide excellent public services to our diverse community.

Samples of Duties

Please click here to view the Samples of Duties.
Knowledge, Skills and Abilities

Please click here to view the Knowledge, Skills, and Abilities.
Minimum Qualifications
OPTION 1 :

Experience: Four (4) years of full-time, paid work experience equivalent to that as an Information Technology Analyst with the County of Fresno.

Substitution: Two (2) years of full-time, paid work experience as an Information Technology Specialist with the County of Fresno may be substituted for two (2) years of the required experience.

OPTION 2 :

Experience: Six (6) years of full-time, paid work experience designing, developing, and modifying computer applications, or developing and administering computer databases or enterprise-level application server systems; or developing and implementing IT security controls.

Substitution: Possession of a valid certification from CompTIA, Microsoft, or Project Management Institute in project management, database administration, applications development, cybersecurity, or a closely related field, obtained or renewed within the last five (5) years, may substitute for one (1) year of the required experience.

OPTION 3 :

Education: Completion of sixty (60) semester units of coursework that is acceptable within the United States' accredited college or university system with at least fifteen (15) units of coursework in Information Systems, Computer Science, or a closely related field.
Experience: Four (4) years of full-time, paid work experience designing, developing, and modifying computer applications, or developing and administering computer databases or enterprise-level application server systems; or developing and implementing IT security controls.

Substitution: Possession of a valid certification from CompTIA, Microsoft, or Project Management Institute in project management, database administration, applications development, cybersecurity, or a closely related field, obtained or renewed within the last five (5) years, may substitute for one (1) year of the required experience.
OPTION 4 :

Education: Possession of a bachelor's degree that is acceptable within the United States' accredited college or university system in Information Technology, Computer Science, or a closely related field.

Experience: Two (2) years of full-time, paid work experience designing, developing, and modifying computer applications, or developing and administering computer databases or enterprise-level application server systems; or developing and implementing IT security controls.
In addition to the options listed above, the following may also be required:
License: Possession of a valid Class "C" driver's license, or equivalent, may be required.

Other: As a condition of employment, candidates may be required to undergo and pass a thorough background investigation and polygraph examination. These investigations may include employment/credit histories, verification of education, arrest/criminal records, drug/alcohol use, and personal conduct.
Note: Recruitment and/or certification may be limited to candidates possessing a specific education and/or experience background related to the specific position vacancy, as authorized by the Director of Human Resources.

HOW TO APPLY:
Applications must be submitted online only. An online application can be found at FresnoCountyJobs.com.

Open the Job Information Flyer and click "Apply" to begin the online application process.

Once the filing deadline has passed, you may check the status of the recruitment at anytime by logging on to:

Please Note:

• It is the applicant's responsibility to notify Human Resources of any email address, mailing address, and telephone number changes.
• Notices from Human Resources will be sent via email only.

REQUIRED APPLICATION MATERIALS:

• A complete, accurate Fresno County employment application must be submitted online only and shall include:
  • All education and work experience to demonstrate the applicant meets the minimum qualifications.
• If qualifying under option 3 or 4, a copy of your degree or transcripts that verify possession of the required education; unofficial transcripts are acceptable.
  • If education was completed outside the United States' accredited college or university system, documentation that the education is comparable to that received within the United States' system must be provided by the closing date and time of this recruitment.
• If applicable, a copy of your certification from CompTIA, Microsoft, or Project Management Institute in project management, database administration, applications development, cybersecurity, or a closely related field.
• Supplemental Questionnaire

Please Note:

• Resumes and attachments are not accepted in lieu of a completed employment application.
• Incomplete or inaccurate applications will be disqualified.
• Submissions must be received by the closing date and time of this recruitment. Amendments will not be accepted after the filing deadline.
• Applications submitted via U.S. mail, email, fax, or in person in our office will not be accepted.

SELECTION PROCESS:
Pursuant to Fresno County Personnel Rule 4 - Selection Process, applicants may be required to complete an examination process and successful candidates will be placed on an employment list effective for a minimum of 3 months and certified in final rank order as vacancies occur.
Please Note:

• The eligible list for this recruitment may be extended up to 12 months.

REASONABLE ACCOMMODATIONS:

Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting of small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.
The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination, or selection process may contact Human Resources at ( at least five days prior to the scheduled date or deadline.
Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.
EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical family care leave, or any other non-job-related factor.

Analyst: Zachary Carter
REGULAR, PERMANENT POSITIONS BENEFITS PACKAGE:

• Health Insurance
• Competitive Retirement Plan
• Twelve (12) Paid Holidays per year
• Disability and Life Insurance
• Annual Leave Plan
• Employee Assistance Program

Optional benefits include:

• Deferred Compensation Plan (County-sponsored tax shelter savings plan).
• Flexible Spending Plans - tax shelter (set aside pre-tax to pay for eligible medical, dependent care, and qualified parking and mass transit expenses).
• Noble Credit Union - all County employees can take advantage of low interest rates, no annual fees for checking accounts, direct deposit, online banking and many other services.

EXTRA-HELP POSITIONS:

Extra-help positions are temporary, not entitled to benefits and serve at the will of the department head.

CLICK HERE TO REVIEW ADDITIONAL BENEFITS INFORMATION
01

I have attached a copy of my transcripts or degree and understand that if they are missing or do not verify I meet the education requirements for the position that my application may be denied.

• Yes, I have attached a copy of my transcripts or degree.
• No, I have not attached my transcripts or degree and understand my application may be denied.
• N/A

02

If required to take an online examination, do you have access to a computer with an internet connection that will allow you to take the examination? This examination will take approximately one (1) hour. If you marked 'no', please contact our office at ( as soon as possible.

• Yes
• No

03

If required, an oral examination will be administered in an online format via the Spark Hire platform. Do you have access to a computer/device with functioning microphone, camera and internet?If you marked 'no', please contact our office at ( as soon as possible.

• Yes
• No

Required Question

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at

Summary

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information.

WHERE CAN I FIND OUT MORE ABOUT OTHER IRS CAREERS? Visit us on the web at

Overview

Accepting applications

Open & closing dates

08/15/2025 to 08/19/2025

Salary
$146,481 to - $195,200 per year

Pay scale & grade
GS 15

Locations
11 vacancies in the following locations:

(CA7462) 855 M St

Fresno, CA

(DC0022) 111 Constitution Ave

Washington, DC

(FL0067) 400 W Bay St

Jacksonville, FL

(GA0010) 2385 Chamblee Tucker

Chamblee, GA

(GA1016) 4800 Buford Hwy

Chamblee, GA

(KY2032) 333 Scott St

Covington, KY

(MD0278) 5000 Ellin Rd

Lanham, MD

(MI0800) 985 Michigan Ave

Detroit, MI

(MO1937) 333 W Pershing Rd

Kansas City, MO

(MO0106) 1222 Spruce

Saint Louis, MO

(NC2598) 10715 David Taylor Dr

Charlotte, NC

(NY0376) 1040 Waverly Ave

Holtsville, NY

(PA0809) 2970 Market St

Philadelphia, PA

(PR3930) 7 Tabonuco St

Guaynabo, PR

(PR4062) Av Luis Munoz Rivera

San Juan, PR

(TN0005) 5333 Getwell Rd

Memphis, TN

(TX2038) 3651 S IH-35

Austin, TX

(TX2099) 4175 Freidrich Lane

Austin, TX

(UT1431)2484 S Washington Blvd

Ogden, UT

(WV0191) 250 Murall Dr

Kearneysville, WV

Remote job
No

Telework eligible
Yes-as determined by the agency policy.

Travel Required
Not required

Relocation expenses reimbursed
No

Appointment type
Permanent

Work schedule
Full-time

Service
Competitive

Promotion potential

None

Job family (Series)


Supervisory status
No

Security clearance

Drug test
No

Position sensitivity and risk

Trust determination process


Financial disclosure

Bargaining unit status

Announcement number
25-12781710B-ITX-2210-15

Control number
843551100

This job is open to

Clarification from the agency

Open to U.S. Citizens/Nationals

Duties

WHAT IS THE INFORMATION TECHNOLOGY DIVISION?

A description of the business units can be found at:

Vacancies will be filled in the following specialty areas:

IT Wide

The following are the duties of this position at the full working level.

• The incumbent ensures the integration of IT programs and services; developing solutions to integration/interoperability issues; and designing, developing, and managing IT security systems that meet current and future business requirements. Also, the incumbent is responsible for applying or extending, enhancing, or optimizing the existing architecture; managing assigned projects; communicating complex technical requirements to non-technical personnel; and preparing and presenting briefings to senior management officials on complex/controversial issues. Additional work assignments include leading IT systems development projects from design to support; evaluating the effectiveness of installed systems and services; and providing advice on and devising solutions to a wide range of IT issues. The incumbent performs the following specific assignments:
• Provides a standard common business vocabulary, expresses strategic requirements, outlines high-level integrated designs to meet those requirements and aligns with enterprise strategy. Defines how data will be stored, consumed, integrated and managed by different data entities and IT systems, as well as any applications using or processing that data in some way.
• Visualizes and designs the Service's enterprise data management framework to align with enterprise strategy and execution. Analyzes across multiple data domains, defines strategies to reduce data redundancy, improve data availability, and accessibility by partnering with the technical teams, and delivers a maintainable and reusable data architecture.

Requirements

Conditions of employment

• Must be a U.S. Citizen or National and provide proof of U.S. Citizenship. (Birth certificate showing birth in the U.S; Unexpired U.S. Passport; Certificate of Citizenship or Naturalization; or Report of Birth Abroad of a U.S. Citizen (Form FS-240))

Qualifications

Federal experience is not required. The experience may have been gained in the public sector, private sector or One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement:

BASIC REQUIREMENT :

Experience must include Information Technology (IT) related experience that demonstrates each of the following four competencies: 1) Attention to Detail, 2) Customer Service, 3) Oral Communication and 4) Problem Solving.

In addition to meeting the basic requirement above, to qualify for this position you must also meet the qualification requirements listed below:

SPECIALIZED EXPERIENCE: Applicants must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 level in the Federal Service. Examples of specialized experience includes: demonstrated accomplishment of computer project assignments that required a wide range of knowledge of computer requirements and techniques pertinent to the position to be filled. This knowledge is generally demonstrated through assignments that required the ability to analyze a number of alternative approaches in the process of advising management concerning major aspects of IT system design. This would include defining what system interrelationships must be considered, or what operating mode, system software, and/or equipment configuration is most appropriate for a given project. At this level your experience must show experience independently leading the development of an enterprise IT modernization plan including methods, metrics, tools, and techniques of business process reengineering, contracting and/or procurement; Advising other IT experts throughout the agency or in other agencies on a variety of situations and issues that involve applying or adapting new theories, concepts, principles, standards, methods, or practices developed by you or under your leadership; the ability to serve as senior expert and consultant to top agency management officials to advise on integrating IT programs with other programs to accomplish mission requirements.

For more information on qualifications please refer to .

Education

For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent. An official transcript will be required if you are selected.

A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to .

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click (Section 3, Explanation of Terms) or for Foreign Education Credentialing instructions.

Additional information

• Subject to a 1-year probationary period (unless already completed). Note: Current Federal employees may be required to serve a new probationary period (5 CFR 315.802(b)).
• Have your salary sent to a financial institution of your choice by Direct Deposit/Electronic Funds Transfer.
• We may select from this announcement or any other source to fill one or more vacancies. Additional jobs may be filled.
• This is a bargaining unit position.
• Tour of Duty: Day shift, start and stop times between 6:00 AM and 6:00 PM.
• Alternative work schedule, staggered work hours or telework may be available.
• In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.
• Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.g., reporting at least twice a pay period to your assigned Post of Duty (POD) ) and supervisor's approval to participate in the IRS Telework Program. Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status. As a reminder - If you are selected for a position, you are responsible for reporting to your designated POD (location) on the negotiated start date or as directed by management.
• The employment of any candidate selected for this position, including a current employee or a new hire, selected for this position may be conditional upon classification and/or audit of federal tax returns. This audit may include up to 2 years of returns.
• Relocation expenses - no
• If this position is designated as hard to fill and you were referred by an IRS employee, the employee may be eligible to receive a bonus for referring you under The Employee Referral Bonus Program (ERBP) , recruiting strategy.

Though many locations may be listed, you will be limited to a maximum of 2 location choices. Please consider each location carefully when applying. If you are selected for a position at one of your location selections, that location will become your official post of duty.

For more information regarding Union Representation click

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

How you will be evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your application includes your resume, responses to the online questions, and required supporting documents. Please be sure that your resume includes detailed information to support your qualifications for this position; failure to provide sufficient evidence in your resume may result in a "not qualified" determination. Applicants who disqualify themselves will not be evaluated further.

Rating: You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Attention to Detail
• Oral Communication
• Teamwork
• Technical Competence
• Workload Management

Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of two quality level categories, CAT A/B, CAT C depending on your responses to the online questions, regarding your experience, education, and training related to this position. Your rating may be lowered if your responses to the online questions are not supported by the education and/or experience described in your application.

Referral: If you are among the top qualified candidates, your application may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in quality group order. We will not reimburse costs related to the interview such as travel to and from the interview site.

Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.

If you are a displaced or surplus Federal employee (eligible for the , you must receive a rating of category CAT A/B to be rated as "well qualified" to receive special selection priority.

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. .

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

1. Online Application - Questionnaire
2. Education - See Education Section above
3. Registration/License (if applicable) - active, current registration/license
4. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

NOTE:

• DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.

• If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/19/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/19/2025.

To preview the Application Questionnaire, please click the following link:

• To begin the application process, click the "Apply Online" button.
• You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
• To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/19/2025.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .

Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.

Agency contact information

(ERC) Employee Resource Center

Phone

Email

Website

Address

IT

111 Constitution Ave NW

Washington, DC 20224

US

Next steps

To review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Required Documents

The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English.

1. Online Application - Questionnaire
2. Education - See Education Section above
3. Registration/License (if applicable) - active, current registration/license
4. High School Diploma (or equivalent) - If you are 16 or 17 years of age, you MUST submit documentation of graduation from high school (or equivalent); OR completion of a formal vocational training program; OR statement from school authorities agreeing with your decision to pursue employment rather than continuing your education.

NOTE:

• DO NOT copy the specialized experience statement or position description into your resume for experience as this is not a demonstration of your experience and could result in an ineligible determination.

• If you do not provide all required information, as specified in this announcement, your application will be determined incomplete, and you will not be considered for this position (or may not receive the special consideration for which you may be eligible).

How to Apply

The following instructions outline our application process. You must complete this application process and submit any required documents by 11:59 p.m. Eastern Time (ET) on 08/19/2025 and/or cut-off dates in this announcement. We are available to assist you during business hours (normally 8:00 a.m. - 4:00 p.m. ET, Monday - Friday). If applying online poses a hardship, please contact us by noon ET on 08/19/2025.

To preview the Application Questionnaire, please click the following link:

• To begin the application process, click the "Apply Online" button.
• You will be re-directed to USA STAFFING to complete your application process; answer the online questions and submit all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need was not imported from USAJOBS, you may upload it directly into this application. To protect your privacy, we suggest you first remove your SSN).
• To complete , you must click the "Submit Application" button prior to 11:59 PM (ET) on 08/19/2025.

To update your application, including supporting documentation, at any time during the announcement open period, return to your USAJOBS account (). There you will find a record of your application, the application status, and an option to Update Application. This option will no longer be available once the announcement has closed.

To verify the status of your application both during and after the announcement open period, log into your USAJOBS account: . All of your applications will appear on the Welcome page. The application record in your USAJOBS account provides an Additional Application Information page that provides information regarding the documentation you submitted and any correspondence we have sent related to this application. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: .

Are you unsure how to write your federal resume? We are here to help. The Treasury Recruitment Service regularly offers Writing Your Federal Resume training sessions, and other career-related information sessions, to assist you in your career search journey. To register for a session, to go to our Career Information Sessions webpage.

Agency contact information

(ERC) Employee Resource Center

Phone

Email

Website

Address

IT

111 Constitution Ave NW

Washington, DC 20224

US

Next steps

To review reasonable accommodation policies and procedures please visit . We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process.

Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. You may check the status of your application for this position at any time by logging onto the USAJOBS "My Account" tab and clicking on "Application Status." For a more detailed update of your application status, you may click on "more information." Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position.

Fair and transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

Additional locations

(GA1016) 4800 Buford Hwy

Chamblee, GA

(KY2032) 333 Scott St

Covington, KY

(MD0278) 5000 Ellin Rd

Lanham, MD

(MI0800) 985 Michigan Ave

Detroit, MI

(MO1937) 333 W Pershing Rd

Kansas City, MO

(MO0106) 1222 Spruce

Saint Louis, MO

(NC2598) 10715 David Taylor Dr

Charlotte, NC

(NY0376) 1040 Waverly Ave

Holtsville, NY

(PA0809) 2970 Market St

Philadelphia, PA

(PR3930) 7 Tabonuco St

Guaynabo, PR

(PR4062) Av Luis Munoz Rivera

San Juan, PR

(TN0005) 5333 Getwell Rd

Memphis, TN

(TX2038) 3651 S IH-35

Austin, TX

(TX2099) 4175 Freidrich Lane

Austin, TX

(UT1431)2484 S Washington Blvd

Ogden, UT

(WV0191) 250 Murall Dr

Kearneysville, WV

About the Employer

Consider the Office of the Fresno County Superintendent of Schools ("FCSS") for a meaningful career and work with a team of caring, highly skilled professionals. FCSS collectively supports strong academic programs, career technical education and the arts for all students in Fresno County. With more than 1,400 employees working across the central valley, we manage to maintain a family like atmosphere. Explore the website to learn about FCSS and how you can join a team of incredible people with a common goal, providing the best educational experience for all students.

Job Summary

Under the direction of the Director of Network and Information Technology or assigned supervisor, perform a variety of advanced and specialized duties in the implementation, configuration, upkeep, investigation, maintenance and repair of a variety of servers, hardware, software, databases, applications, equipment and prerequisite technologies.

Requirements / Qualifications

• Letter of Introduction
• Letter(s) of Reference (Two (2) Letters of Reference. It is recommended that letters of references be authored by professional affiliations and specific to the open position.)
• Resume

Comments and Other Information

Once your application has been successfully transmitted to the Fresno County Superintendent of Schools, you will receive an automated response from EDJOIN. Please ensure that you have received this email; it will contain information on the next steps of the selection process.

Equal Opportunity Employer
The Fresno County Superintendent of Schools does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, religious creed, age, marital status, pregnancy, physical or mental disability, medical condition, veteran status, gender, gender identity, gender expression or sexual orientation, or any other basis protected by federal, state or local law, ordinance or regulation, in its educational program(s) or employment. Employees of this County are required to comply with the provisions of Title VI of the Civil Rights Act, Title VII, and Title IX of the 1972 Educational Amendments, and the ADA Act of 1990.

No person shall be denied employment solely because of any impairment which is unrelated to the ability to engage in activities involved in the position(s) or program for which application has been made. Upon the job applicant providing notice to the Fresno County Superintendent of Schools, a reasonable accommodation will be provided to applicant so he/she may participate in the hiring process.

Any offer is contingent upon fingerprint clearance, maintenance of all credentials and/or certificates necessary to perform the duties of the above entitled position, current medical verification that incumbent is free of active tuberculosis and/or physical examination clearance. Certain criminal charges may also impact any job offer.

**ABOUT HUB:**
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
**WHY CHOOSE HUB?**
Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development _._ Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction
**THE OPPORTUNITY:**
The Benefits Technology Specialist is responsible for Benefits Administration system configuration, testing, ongoing service, annual renewal changes and presentation of the system to clients. The Benefits Technology Specialist partners with account service teams to support and exceed client expectations with the delivery of HUB's benefits technology solutions.
**_**The ideal employee will be able to sit in any CA city**_**
**Job Summary**
- Configures and maintains HUB preferred Benefits Administration system for qualified clients based on client provided requirements.
- Tests new and existing system functionality to ensure accuracy of client system configuration with integration, regression and acceptance test plans.
- Ensures all services are implemented according to established project plans and all client deliverables meet quality standards.
- Updates systems as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix, requirements document, rates, permissions, field options, site text).
- Builds and maintain Electronic Data Interchange (EDI) files as deemed appropriate, to meet business objectives.
- Trains clients and internal account service team on the use of system and provides demonstrations as needed.
- Works with Employee Benefits producers to present HUB preferred Benefits Administration system to qualified clients and prospects.
- Maintains thorough understanding of all internal systems to respond to general and specialized client requests.
- Verifies technical reference information, including user guides, training manuals, and system requirements are compliant, accurate and up-to-date.
- Assists clients with Affordable Care Act Reporting.
- Maintains regular interactions with clients to develop client relationship as well as advise of new product and service offerings and obtain feedback on performance.
- Provides resolution of client issues by researching and responding to questions and concerns about the use of HUB International products.
- Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses.
- Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.
- Performs other duties and projects as assigned.
**Qualifications**
- High School / GED required; Bachelor's degree preferred
- 2-4 years related experience and/or training or equivalent combination of education & experience
- Life & Health license preferred
**Knowledge / Skills / Abilities**
- Ability to effectively and professionally communicate orally and in writing with internal and external customers.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively work with a team and coach others in developing their skills and abilities.
- Confidence and demeanor to effectively interact with all levels within the organization.
- Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
- Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
- Strong knowledge of employee benefits products and services and how they are delivered to clients; knowledge of related legislation such as ACA, COBRA and HIPAA.
- Computer Skills: proficiency with Microsoft Office Suite, advanced skills in Excel; Project Management software and Database software preferred.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Desire to learn and grow within the insurance industry.
- This position primarily involves remaining in a stationary position for the majority of the workday.
- The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc
**WHAT YOU BRING TO THE TABLE:**
You are perfect for this opportunity if you
+ hold a high school diploma/GED (college degree strongly preferred)
+ have at least 3+ years of related commercial lines insurance experience within a brokerage environment
+ are currently licensed in good standing
+ have the confidence and demeanor to effectively interact with all levels within the organization
+ are computer literate - Microsoft Office Suite and Outlook
The expected salary range for this position is $20.00 to $25.00/hr, depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#LI-RS1 #LI-LW1
**WHY CHOOSE HUB?:**
Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
+ Are seeking a progressive work environment at a rapidly growing organization
+ Have a desire to help others protect their future
+ Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
+ Are focused on learning and development to enhance your industry knowledge and expertise
+ Are a self-starter willing to invest time and energy to learn the technical aspects of our business
+ Believe in integrity and building success by developing relationships with others
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .
EEOAA Policy ( Program ( US SO FAR?**
Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!
Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Diploma
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program ( endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

**ABOUT HUB:**
In a rapidly changing world, HUB advises businesses and individuals on how to prepare for the unexpected. As one of the world's largest insurance brokers, our focus is dedicated to providing our customers with the peace of mind that what matters most will be protected-through unrelenting advocacy and tailored insurance solutions that put our clients in control. Our growing team of professionals across North America represents a broad, deep and one-of-a-kind aggregation of entrepreneurs and leaders recognized for their excellence throughout the insurance community.
**WHY CHOOSE HUB?**
Throughout our network of more than 450 HUB offices in North America, we offer a competitive, exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development _._ Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction
**THE OPPORTUNITY:**
The Benefits Technology Specialist is responsible for Benefits Administration system configuration, testing, ongoing service, annual renewal changes and presentation of the system to clients. The Benefits Technology Specialist partners with account service teams to support and exceed client expectations with the delivery of HUB's benefits technology solutions.
**_**The ideal employee will be able to sit in any CA city**_**
**Job Summary**
- Configures and maintains HUB preferred Benefits Administration system for qualified clients based on client provided requirements.
- Tests new and existing system functionality to ensure accuracy of client system configuration with integration, regression and acceptance test plans.
- Ensures all services are implemented according to established project plans and all client deliverables meet quality standards.
- Updates systems as requirements change each plan year or as needed throughout the plan year (this includes benefit class matrix, requirements document, rates, permissions, field options, site text).
- Builds and maintain Electronic Data Interchange (EDI) files as deemed appropriate, to meet business objectives.
- Trains clients and internal account service team on the use of system and provides demonstrations as needed.
- Works with Employee Benefits producers to present HUB preferred Benefits Administration system to qualified clients and prospects.
- Maintains thorough understanding of all internal systems to respond to general and specialized client requests.
- Verifies technical reference information, including user guides, training manuals, and system requirements are compliant, accurate and up-to-date.
- Assists clients with Affordable Care Act Reporting.
- Maintains regular interactions with clients to develop client relationship as well as advise of new product and service offerings and obtain feedback on performance.
- Provides resolution of client issues by researching and responding to questions and concerns about the use of HUB International products.
- Seeks continued knowledge and stays abreast of changes in the insurance industry and other external conditions that may impact their clients. Makes appropriate recommendations to clients in response to those changes; Attends industry related continuing education training and courses.
- Maintains accurate and organized account files by appropriately documenting conversations with clients and carrier representatives; updates all HUB computer systems and automated agency management systems; ensures the accuracy of data.
- Performs other duties and projects as assigned.
**Qualifications**
- High School / GED required; Bachelor's degree preferred
- 2-4 years related experience and/or training or equivalent combination of education & experience
- Life & Health license preferred
**Knowledge / Skills / Abilities**
- Ability to effectively and professionally communicate orally and in writing with internal and external customers.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively work with a team and coach others in developing their skills and abilities.
- Confidence and demeanor to effectively interact with all levels within the organization.
- Problem Solving: Ability to identify complex problems and review related information to develop and evaluate options and implement solutions.
- Ability to prioritize and organize multiple tasks and responsibilities in order to complete assignments on time and with optimal accuracy.
- Strong knowledge of employee benefits products and services and how they are delivered to clients; knowledge of related legislation such as ACA, COBRA and HIPAA.
- Computer Skills: proficiency with Microsoft Office Suite, advanced skills in Excel; Project Management software and Database software preferred.
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Desire to learn and grow within the insurance industry.
- This position primarily involves remaining in a stationary position for the majority of the workday.
- The person in this position frequently communicates with colleagues and clients both in person and on the telephone; Must be able to communicate and exchange accurate information.
- Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc
**WHAT YOU BRING TO THE TABLE:**
You are perfect for this opportunity if you
+ hold a high school diploma/GED (college degree strongly preferred)
+ have at least 3+ years of related commercial lines insurance experience within a brokerage environment
+ are currently licensed in good standing
+ have the confidence and demeanor to effectively interact with all levels within the organization
+ are computer literate - Microsoft Office Suite and Outlook
The expected salary range for this position is $20.00 to $25.00/hr, depending on geographical location and will be impacted by factors such as the successful candidate's skills, experience and working location, as well as the specific position's business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits, and eligible bonuses, equity and commissions for some positions.
#LI-RS1 #LI-LW1
**WHY CHOOSE HUB?:**
Throughout our network of more than 450 HUB offices in North America, we offer a competitive exciting and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees, and provide continuous opportunities for growth and development. Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients. We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs, yet evolves as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.
We are the perfect fit if you:
+ Are seeking a progressive work environment at a rapidly growing organization
+ Have a desire to help others protect their future
+ Have an entrepreneurial spirit and are challenged by the opportunity to grow the business
+ Are focused on learning and development to enhance your industry knowledge and expertise
+ Are a self-starter willing to invest time and energy to learn the technical aspects of our business
+ Believe in integrity and building success by developing relationships with others
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations. The EEO is the Law poster and its supplement is available here at .
EEOAA Policy ( Program ( US SO FAR?**
Take the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction. Apply online today!
Are you a veteran? Disabled? We welcome ALL candidates and are proud of our wonderfully diverse employee population.
Department Account Management & Service
Required Experience: 1-2 years of relevant experience
Required Travel: No Travel Required
Required Education: Diploma
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program ( endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team . This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.

Role Overview: As a Full-stack Software Engineer , you will actively engage in your engineering craft, taking a hands-on approach to multiple high-visibility projects. Your expertise will be pivotal in delivering solutions that delight customers and users, while also driving tangible value for Deloitte's business investments. You will leverage your extensive engineering craftmanship across multiple programming languages and modern frameworks, consistently demonstrating your strong track record in delivering high-quality, outcome-focused solutions. The ideal candidate will be a dependable team player, collaborating with cross-functional teams to design, develop, and deploy advanced software solutions.
Recruiting for this role ends on 9/22/25.
Key Responsibilities:
+ Outcome-Driven Accountability: Embrace and drive a culture of accountability for customer and business outcomes. Develop engineering solutions that solve complex problems with valuable outcomes, ensuring high-quality, lean designs and implementations.
+ Technical Leadership and Advocacy: Serve as the technical advocate for products, ensuring code integrity, feasibility, and alignment with business and customer goals. Lead requirement analysis, component design, development, unit testing, integrations, and support.
+ Engineering Craftsmanship: Maintain accountability for the integrity of code design, implementation, quality, data, and ongoing maintenance and operations. Deeply hands-on, self-driven, and continuously learn new approaches, languages, and frameworks. Create technical specifications, and write high-quality, supportable, scalable code ensuring all quality KPIs are met or exceeded. Demonstrate collaborative skills to work effectively with diverse teams.
+ Customer-Centric Engineering: Develop lean engineering solutions through rapid, inexpensive experimentation to solve customer needs. Engage with customers and product teams before, during, and after delivery to ensure the right solution is delivered at the right time.
+ Incremental and Iterative Delivery: Adopt a mindset that favors action and evidence over extensive planning. Utilize a learning-forward approach to navigate complexity and uncertainty, delivering lean, supportable, and maintainable solutions.
+ Cross-Functional Collaboration and Integration: Work collaboratively with empowered, cross-functional teams including product management, experience, and delivery. Integrate diverse perspectives to make well-informed decisions that balance feasibility, viability, usability, and value. Foster a collaborative environment that enhances team synergy and innovation.
+ Advanced Technical Proficiency: Possess deep expertise in modern software engineering practices and principles, including Agile methodologies and DevSecOps to deliver daily product deployments using full automation from code check-in to production with all quality checks through SDLC lifecycle. Strive to be a role model, leveraging these techniques to optimize solutioning and product delivery. Demonstrate understanding of the full lifecycle product development, focusing on continuous improvement and learning.
+ Domain Expertise: Quickly acquire domain-specific knowledge relevant to the business or product. Translate business/user needs, architectures, and UX/UI designs into technical specifications and code. Be a valuable, flexible, and dedicated team member, supportive of teammates, and focused on quality and tech debt payoff.
+ Effective Communication and Influence: Exhibit exceptional communication skills, capable of articulating complex technical concepts clearly and compellingly. Inspire and influence teammates and product teams through well-structured arguments and trade-offs supported by evidence. Create coherent narratives that align technical solutions with business objectives.
+ Engagement and Collaborative Co-Creation: Engage and collaborate with product engineering teams at all organizational levels, including customers as needed. Build and maintain constructive relationships, fostering a culture of co-creation and shared momentum towards achieving product goals. Align diverse perspectives and drive consensus to create feasible solutions.
The successful candidate will possess:
Excellent interpersonal and organizational skills, with the ability to handle diverse situations, complex projects, and changing priorities, behaving with passion, empathy, and care.
The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte's primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte's success. It is the engine that drives Deloitte, serving many of the world's largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
Qualifications:
Required:
+ A bachelor's degree in computer science, software engineering, or a related discipline.
+ 5+ years proven experience with most of the following: Angular, React, NodeJS, Python, C#, .NET Core, Java, Golang, SQL/NoSQL.
+ 5+ years of experience with cloud-native engineering, using FaaS/PaaS/micro-services on cloud hyper-scalers like Azure, AWS, and GCP, specifically with demonstrated experience with AWS technologies, including Glue pipeline, Step Functions, EMR, Lambda, Neptune, Snowflake, Redshift, Aurora (PostgreSQL), Iceberg Table format, SQS/SNS, Athena, OpenSearch, PySpark, AppSync, AWS SageMaker, and AWS Bedrock.
+ Limited immigration sponsorship may be available
+ Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve
Preferred:
+ An advanced degree (e.g., MS) in computer science, software engineering, or a related discipline.
+ Prior software engineering experience/foundation with an understanding of OOPs, data structures, algorithms, code instrumentations, beautiful coding practices, etc.
+ Prior experience with AI/ML and GenAI, specifically large language models (LLMs) like OpenAI, Anthropic, Claude, and Gemini, including engineering experience with AI/ML-based applications, including modules based on the Generative AI concept.
+ Prior experience using methodologies & tools like, XP, Lean, SAFe, DevSecOps, SRE, ADO, GitHub, SonarQube, etc. to deliver high quality products rapidly.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $97,600 to $200,600.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
Information for applicants with a need for accommodation: qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.