173 Technology jobs in Covington

IT Coordinator

Position Overview:

We are seeking a detail-oriented and customer-focused IT Coordinator to join our healthcare IT team. This role is critical in ensuring the smooth operation of clinical and administrative systems by providing frontline technical support and collaborating across infrastructure, networking, and systems. The ideal candidate will have a strong understanding of healthcare environments, excellent troubleshooting skills, and the ability to work cross-functionally to resolve complex technical issues both with internal users and vendor partners.

POSITION REPORTS TO: CIO

Responsibilities:

• Provide Tier 1 and Tier 2 technical support for end-users across clinical and administrative departments.
• Troubleshoot hardware, software, network, and application issues in a timely and professional manner.
• Collaborate with vendor partners to support cloud-based systems.
• Assist in the deployment, configuration, and maintenance of applications (e.g., EHR/EMR systems, CRM, VOIP Phones).
• Monitor and respond to support tickets, ensuring issues are documented and resolved according to SLAs.
• Participate in IT projects including system upgrades, migrations, new center builds and new technology rollouts.
• Maintain accurate documentation of systems, procedures, and support resolutions.
• Ensure compliance with HIPAA and other healthcare IT regulations.
• Provide training and guidance to end-users on best practices and system usage.

Job Requirements

• 2-3 Year of support experience in supporting company IT Infrastructure (laptops, desktops, networking)
• Understanding of Microsoft Office365
• Experience with managing OS and Application Patching and maintenance
• Knowledge of cybersecurity best practices in healthcare.
• Familiarity with cloud platforms (Azure, AWS) and mobile device management.
• Understanding of Identity and Access Management
• General IT infrastructure knowledge

**Director II Technology**
This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
_Please note that per our policy on_ **_hybrid/virtual work_** _, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
The **Director II Technology** is responsible for leading and managing direction of information system and programming activities. Directs multiple work functions or major projects/programs with broad scope and strategic business impact.
**How will you make an impact:**
+ Interfaces with key Information Technology (IT) solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes.
+ Develops Technology Plan and Forecast for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity.
+ Manages a domain or suite of applications (or the equivalent capital and/or level of responsibility).
+ Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements.
+ Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis.
+ Delivers and supports system solutions that support the operations of their functional areas on a 24x7x365 basis.
+ Plans and executes annual projects while maintaining profit and loss (P&L) responsibility.
+ Establishes and maintains collaborative relationships with key business partners.
+ Hires, trains, coaches, counsels, and evaluates performance of direct reports.
**Minimum Requirements:**
+ Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years of IT management experience, experience in function/area being managed, experience managing multiple tasks and projects; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences:**
+ Ability demonstrate exceptional proficiency in portfolio management strongly preferred.
+ Must possess extensive architectural expertise to effectively lead a highly skilled team strongly preferred.
+ Advanced knowledge of how to align and execute technical roadmaps with overarching product strategies strongly preferred.
+ Ideal candidate will possess exceptional delivery and strategic planning skills, crucial for driving AI and Automation initiatives to success.
+ Advance knowledge of PEGA, Salesforce, IVR, Mainframe, Cloud (Azure, GCP and AWS), Oracle, ,Streaming (Kafka) strongly preferred.
+ 5-7 years leadership experience within claims strongly preferred.
+ Managed careexperience strongly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Director II Technology**
This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered.
_Please note that per our policy on_ **_hybrid/virtual work_** _, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law._
The **Director II Technology** is responsible for leading and managing direction of information system and programming activities. Directs multiple work functions or major projects/programs with broad scope and strategic business impact.
**How will you make an impact:**
+ Interfaces with key Information Technology (IT) solution vendors; develops strategies and facilitates performance measurement plans to optimize vendor and associate performance and outcomes.
+ Develops Technology Plan and Forecast for an enterprise application, enterprise-wide tool, infrastructure, or a center or domain that is equivalent in scope and complexity.
+ Manages a domain or suite of applications (or the equivalent capital and/or level of responsibility).
+ Oversees strategic planning, budget development, and management for a single large or multiple cost centers, contract compliance, and any necessary integration of government regulatory requirements.
+ Ensures disaster recovery and business continuity plan are implemented, monitored, and updated on a recurring basis.
+ Delivers and supports system solutions that support the operations of their functional areas on a 24x7x365 basis.
+ Plans and executes annual projects while maintaining profit and loss (P&L) responsibility.
+ Establishes and maintains collaborative relationships with key business partners.
+ Hires, trains, coaches, counsels, and evaluates performance of direct reports.
**Minimum Requirements:**
+ Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 8 years of IT management experience, experience in function/area being managed, experience managing multiple tasks and projects; or any combination of education and experience, which would provide an equivalent background.
**Preferred Skills, Capabilities and Experiences:**
+ Ability demonstrate exceptional proficiency in portfolio management strongly preferred.
+ Must possess extensive architectural expertise to effectively lead a highly skilled team strongly preferred.
+ Advanced knowledge of how to align and execute technical roadmaps with overarching product strategies strongly preferred.
+ Ideal candidate will possess exceptional delivery and strategic planning skills, crucial for driving AI and Automation initiatives to success.
+ Advance knowledge of PEGA, Salesforce, IVR, Mainframe, Cloud (Azure, GCP and AWS), Oracle, ,Streaming (Kafka) strongly preferred.
+ 5-7 years leadership experience within claims strongly preferred.
+ Managed careexperience strongly preferred.
Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Who We Are
Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
How We Work
At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact for assistance.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

**Requisition Number:**
**Job Description**
Cintas is looking for a highly skilled and experienced candidate to become a Marketing Technology Manager who will work on our Digital Technology team. This position will manage and be responsible for all elements of the Marketing Technology (MarTech) stack that supports business growth and demand generation campaigns. This position will be entrusted with managing and implementing comprehensive marketing technology solutions that will scale across the enterprise, ensuring their seamless integration across our existing systems, and leveraging data to guide strategic business initiatives.
Responsibilities:
+ Oversee the entire marketing technology stack including content management systems, buyer enablement tools, website personalization, marketing automation and related marketing technology platforms, and ensure alignment with company-wide business objectives and drive cross-functional impact.
+ Design, implement, and oversee sophisticated marketing technology solutions that align with our business objectives.
+ Continuously monitor and optimize to drive company-wide utilization and ensure peak efficiency of technology.
+ Ensure seamless integration of marketing technology solutions with our enterprise-level systems and platforms to enhance operational efficiency and data consistency.
+ Leverage marketing and business data to extract insights from B2B customer behavior, compaign performance, and market trends. Utilize these insights to guide our strategic business decisions and optimize overall martech effectiveness.
+ Lead a team of martech professionals, provide guidance, coaching, and support to ensure successful execution of projects and initiatives.
+ Work collaboratively and partner with cross-functional leaders within marketing, IT, and other departments to ensure alignment and synergy of technology solutions with overarching marketing and business goals. Serve as the primary liaison for all marketing technology-related inquiries and issues.
+ Lead and manage complex marketing technology projects from inception to completion, ensuring delivery on-time and within budget, while meeting high standards of quality and performance.
+ Cultivate and manage strategic relationships with marketing technology vendors, ensuring they deliver innovative and high-quality solutions and support.
+ Stay at the forefront of the latest marketing technology trends and innovations. Regularly assess and monitor existing martech investments to ensure all capabilities are fully utilized, keeping team informed of feature updates and their potential impact on marketing objectives. Propose new martech investments that will drive marketing success and maintain our competitive advantage.
**Skills/Qualifications**
Required:
+ Minimum 10 years of professional work experience
+ At least 7 years of experience in marketing technology, digital marketing, or a related field. Proven track record of managing marketing technology solutions and driving impactful projects
+ At least 7 years of experience working with martech solutions such as CMS, marketing automation, marketing analytics tools, and buyer enablement tools
+ Exceptional project management skills with the capability to manage multiple high-stakes projects simultaneously and ensure their successful completion within scope, time, and budget constraints
+ Strong analytical prowess, with the ability to interpret complex data sets and translate them into actionable marketing strategies
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
- Competitive Pay
- 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
- Disability, Life and AD&D Insurance, 100% Company Paid
- Paid Time Off and Holidays
- Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
**Job Category:** Information Technology
**Organization:** Corporate
**Employee Status:** Regular
**Schedule:** Full Time
**Shift:** 1st Shift

Our client is looking for an innovative and dedicated Educational Technology Specialist to enhance learning experiences at their facilities in Cincinnati, Ohio, US . This role is pivotal in integrating cutting-edge technology into educational programs, supporting both faculty and students. You will be instrumental in identifying, evaluating, and implementing digital tools and platforms that foster engaging and effective learning environments. The ideal candidate will have a strong understanding of pedagogical principles and a proven ability to leverage technology to meet educational objectives. This position requires a proactive approach to problem-solving and a commitment to continuous improvement in educational delivery.

Responsibilities:

• Provide technical support and training to educators and students on educational software and hardware.
• Develop and deliver professional development sessions on educational technology tools and best practices.
• Collaborate with curriculum developers to integrate technology effectively into instructional design.
• Research and recommend new educational technologies and platforms to enhance teaching and learning.
• Troubleshoot technical issues related to educational software, learning management systems (LMS), and multimedia equipment.
• Create user-friendly guides and documentation for various educational technologies.
• Assist in the management and maintenance of the institution's digital learning infrastructure.
• Evaluate the effectiveness of implemented technologies and propose improvements.
• Stay abreast of emerging trends and innovations in educational technology.

Qualifications:

• Bachelor's degree in Education, Educational Technology, Information Technology, or a related field. A Master's degree is preferred.
• Proven experience working in an educational setting, preferably in a technical support or technology integration role.
• In-depth knowledge of learning management systems (e.g., Canvas, Blackboard, Moodle) and other educational software.
• Experience with multimedia creation tools and digital content development.
• Strong understanding of instructional design principles and adult learning theory.
• Excellent communication, interpersonal, and presentation skills.
• Ability to train and support users with varying levels of technical proficiency.
• Problem-solving abilities and a proactive attitude towards technical challenges.

Our client offers a competitive compensation package, comprehensive benefits, and a stimulating work environment dedicated to educational advancement. If you are passionate about leveraging technology to transform education in Cincinnati, Ohio, US , we encourage you to apply.

Job Description

Job Description

JOB SUMMARY

The purpose of this classification is to coordinate all points of contact technology related matters and address general technical support requests, under the direction of the Director of Information Technology.

ESSENTIAL JOB FUNCTIONS

• Research, evaluate, and pilot emerging technologies that support the City’s strategic objectives.
• Design and implement proof-of-concept initiatives to assess the feasibility and impact of new technologies.
• Collaborate with cross-functional departments to understand operational challenges and recommend technology-driven solutions.
• Support the development of smart city initiatives, including connected infrastructure, data platforms, and citizen-facing digital services.
• Monitor industry trends, government technology standards, and regulatory developments to inform IT planning.
• Provide technical expertise on digital innovation projects, including AI, IoT, cloud services, and automation.
• Work with vendors, community stakeholders, and academic partners to explore innovation opportunities and build pilot partnerships.
• Assist in the development of project proposals, business cases, and technical documentation for emerging technology initiatives.
• Promote knowledge sharing and innovation culture within the IT department and other City Departments.
• Ensure that all emerging technology initiatives align with data privacy, cybersecurity, and compliance requirements.
• Assists in developing and implementing long and short term plans, programs, goals, and objectives for the department; evaluates efficiency and effectiveness of department operations, programs, procedures, and use of resources; recommends and/or implements improvements as needed.
• Assist with technology related training and exercises
• Assist the IT Director in developing and implementing the organization’s IT strategy.
• Lead IT initiatives in alignment with organizational goals.
• Act as a key advisor on technology trends and risks.
• Assist in Overseeing the day-to-day operations of IT systems, networks, help desk, and infrastructure.
• Foster a culture of innovation, accountability, and collaboration within the IT team.
• Lead or oversee major IT projects (e.g., system upgrades, software rollouts, infrastructure improvements).
• Collaborate with internal departments and vendors during project lifecycles.
• Help conduct risk assessments and develop mitigation strategies.
• Serve as a liaison between IT and other departments or executive leadership.
• Provide updates and reports on IT performance, issues, and future plans.

MINIMUM QUALIFICATIONS

Education and Experience:

Requires a Bachelor’s degree in a technology-related field such as Computer Science, Information Technology, Engineering, or a closely related area; and a minimum of five (5) years of related experience, or equivalent combination of education and experience.

Special Qualifications:

Must participate in regular continuing education activities as required to maintain level of certifications. Must possess and maintain a valid Georgia driver's license with appropriate endorsement.

Knowledge, Skills, and Abilities:

• Ability to evaluate, audit, deduce, and/or assess data using established criteria; ability to exercise discretion in determining actual or probable consequences and in referencing such evaluation to identify and select alternatives.
• Ability to apply principles of persuasion and/or influence over others in coordinating activities of a project, program, or designated area of responsibility.
• Ability to operate and control the actions of equipment, machinery, tools, and/or materials requiring complex and rapid adjustments.
• Ability to utilize a wide variety of reference, descriptive, and/or advisory data and information.
• Ability to perform addition, subtraction, multiplication, and division; ability to calculate decimals and percentages; ability to utilize principles of fractions; ability to interpret graphs.
• Ability to apply principles of influence systems, such as motivation, incentive, and leadership, and to exercise independent judgment to apply facts and principles for developing approaches and techniques to resolve problems.
• Ability to exercise judgment, decisiveness, and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria, as opposed to that which is clearly measurable or verifiable.

PHYSICAL DEMANDS

The work is light which requires exerting up to 20 pounds of force occasionally and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body.

• Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discrimination in sound.
• Mental Acuity: Ability to make rational decisions through sound logic and deductive processes.
• Repetitive Motion: Substantial movements (motions) of the wrist, hands, and/or fingers.
• Speaking: Expressing or exchanging ideas by means of the spoken word including the ability to convey detailed or important spoken instructions to other workers accurately and concisely.
• Visual Acuity: Have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; and/or extensive reading.

WORK ENVIRONMENT

Work is performed possible exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, temperature and noise extremes, fumes, smoke, hazardous materials, fire, unsafe structures, heights, confined spaces, machinery, vibrations, electric currents, traffic hazards, bright/dim light, toxic agents, disease, pathogenic substances, violence, animal/wildlife attacks, animal/human bites, or explosives.

Our client is searching for a proactive and customer-focused Technical Support Specialist to provide exceptional assistance to their users in Cincinnati, Ohio, US . This fully remote position requires individuals with strong problem-solving skills and a deep understanding of software and hardware troubleshooting. You will be the primary point of contact for users experiencing technical difficulties, offering timely and effective solutions to ensure minimal disruption to their work.

Responsibilities include diagnosing and resolving hardware and software issues, guiding users through step-by-step solutions, installing and configuring computer systems, and maintaining detailed records of user interactions and issues. You will also be responsible for escalating complex problems to senior support staff or relevant departments when necessary. A strong understanding of operating systems (Windows, macOS), network protocols, and common software applications is essential. Experience with helpdesk ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools is required. Excellent communication skills, both written and verbal, are crucial for effectively interacting with users from diverse technical backgrounds. The ability to remain calm and professional under pressure is paramount. A high school diploma or equivalent is required, with relevant certifications (e.g., CompTIA A+) or associate's degree preferred. Minimum of 2 years of experience in a technical support or customer service role is expected. If you are passionate about technology and helping others, this remote opportunity is an excellent way to advance your career in technical support.

Our client, a leading technology solutions provider, is seeking a skilled Technical Support Engineer to join their expanding team. This role is fully remote, offering the flexibility to work from anywhere in the US. You will be responsible for providing high-level technical assistance to customers, troubleshooting complex software and hardware issues, and ensuring exceptional customer satisfaction. The ideal candidate possesses strong analytical skills, a deep understanding of IT systems, and excellent communication abilities, with a passion for problem-solving and customer support.

Responsibilities:

• Provide advanced technical support to customers via phone, email, and chat for software and hardware issues.
• Diagnose, troubleshoot, and resolve complex technical problems efficiently and accurately.
• Escalate unresolved issues to appropriate internal teams (e.g., development, engineering) with detailed documentation.
• Maintain a comprehensive knowledge base of common issues, solutions, and best practices.
• Assist in the development and delivery of training materials for customers and support staff.
• Identify trends in customer issues and provide feedback to product development teams for product improvement.
• Manage customer cases from initial contact to resolution, ensuring timely updates and communication.
• Document all support activities, resolutions, and customer interactions in the ticketing system.
• Contribute to the continuous improvement of support processes and tools.
• Ensure customer satisfaction by delivering prompt, effective, and professional support.
• Stay updated on product features, updates, and relevant technologies.

Qualifications:

• Associate's or Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent practical experience.
• 2-4 years of experience in technical support, helpdesk, or a similar customer-facing IT role.
• Strong knowledge of operating systems (Windows, macOS, Linux), networking concepts, and common software applications.
• Experience troubleshooting hardware, software, and network-related issues.
• Proficiency with ticketing systems (e.g., Zendesk, ServiceNow) and remote support tools.
• Excellent analytical, problem-solving, and diagnostic skills.
• Outstanding written and verbal communication skills, with the ability to explain technical concepts clearly.
• Customer-focused attitude with strong empathy and patience.
• Ability to work independently and manage time effectively in a remote environment.
• Certifications such as CompTIA A+, Network+, or ITIL are a plus.

This is an excellent opportunity to grow your technical expertise and contribute to a positive customer experience in a remote-friendly setting.