Lead Technology Product Manager - Health Technology

06132 Hartford, Connecticut Wolters Kluwer

Posted 3 days ago

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Job Description

**LOCATION:** Remote U.S. locations
**OVERVIEW**
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.
**SSENTIAL DUTIES AND RESPONSIBILITIES**
+ Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.
+ Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
+ Align stakeholders around the vision for a workflow solution or a product line.
+ Provide vision and direction to the cross-functional Agile teams and stakeholders.
+ Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
+ Conduct comprehensive market research and competitive analysis.
+ Define and implement user journeys in workflow solutions.
+ Coordinate with customers and subject matter experts to validate development design.
+ Work with cross-functional teams to development, market, and support workflow solution products.
+ Represent Product Management team in development planning, releases, and maintenance.
+ Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).
+ Support marketing and sales teams with product-related information.
**JOB QUALIFICATIONS**
**Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience.
**Experience:** 8+ of product manager experience
+ 10+ years working on design and development online research product and workflow solutions.
+ 5+ years as a product manager working with content and search platforms including some GenAI applications.
+ 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.
+ Medical research experience or medical product development experience a plus.
**Other Knowledge and Skills:**
+ Ability to think strategically while considering tactical implications.
+ Communicates difficult concepts and influences others to adopt a different point of view.
+ Ability to socialize ideas and get buy-in.
+ Excellent execution, prioritization, and organization skills
+ Analytical skills in measuring opportunities and product performance.
+ Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.
**TRAVEL:** Occasional travel 10-15%
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
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Technology Strategy Lead

06132 Hartford, Connecticut Humana

Posted today

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Job Description

**Become a part of our caring community and help us put health first**
The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence.
We are seeking a dynamic and experienced Technology Strategy Lead to join our team (known internally as Lead, Technology Solutions). The Technology Strategy Lead will collaborate with cross-functional teams, including engineering, design, data science, strategy, and business stakeholders to support key AI initiatives. The Technology Strategy Lead should be independent, detail oriented, collaborative, and able to adapt to changing needs.
Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.
**Job Description**
The Technology Strategy Lead supports key AI initiatives and programs across Humana, specifically on conducting market scan on emerging AI/GAI technologies and capabilities. This team member will work closely with our AI Research & Development, as well as Platform teams, to identify potential areas of exploration and how to implement them at Humana. The Technology Strategy Lead works on problems of diverse scope and complexity ranging from moderate to substantial.
**Key Responsibilities**
+ Define process for competitive analysis and market scan in the AI/GAI space
+ Collaborate with AI R&D and Platform teams to conduct market scans and identify emerging technologies
+ Assess emerging technologies and vendors in the AI/GAI space
+ Prioritize areas to implement, based on deep understanding of opportunities and challenges at Humana
+ Collaborate with Enterprise Architecture and other stakeholders to align on standards for capabilities and technologies
+ Support leadership presentations
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree or equivalent
+ 5+ years of experience in program management, product management, technology operations or strategy
+ Prior experience in assessing vendors and conducting market scans
+ Solid understanding of AI and GAI capabilities
+ Advanced facilitation, influencing, and relationship management skills
+ Advanced written and verbal communication skills
+ Experience in large organizations
+ Detailed oriented, conscientious, proactive and curious
**Preferred Qualifications**
+ 2+ years of experience in AI, Generative AI, data science, ML engineering, software engineering or related field
+ 2+ years of experience in healthcare
**Additional Information**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$117,600 - $161,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
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AVP, Technology Solutions

06132 Hartford, Connecticut Humana

Posted 3 days ago

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**Become a part of our caring community and help us put health first**
Humana is a Fortune 50 market leader in integrated healthcare whose dream is to help people achieve lifelong well-being. As a company focused on the health and well-being of the people we serve, Humana starts from within and is committed to providing progressive benefits that advance the employment experience and vitality of the associate community. Through offerings anchored in a whole person view of human well-being, Humana embraces a focus on stimulating positive individual and population changes while nurturing a sense of security, enabling people to live life fully and be their most productive.
The Associate Vice President (AVP), Corporate Technology Solutions is a bold and strategic leader responsible for overseeing technology delivery across Human Resources IT (HRIT), Finance IT, and Legal, Compliance & Risk. Partnering closely with the VP, Segment CIO, this role drives transformation, fosters cross-functional alignment, and proactively engages with business stakeholders to deliver meaningful outcomes. The AVP will help build a high-performing, future-ready technology organization reshaping how teams collaborate internally and with business partners to shift from reactive delivery to proactive, value-driven solutions.
Given the scale of transformation and critical need for integration for the HR and Finance, this AVP role will initially oversee these areas primarily. Legal, Risk, and Compliance will be a focus in future phases as transformation efforts evolve.
**Job Description:**
This role is ideal for someone who thrives in complexity, leads with clarity, and brings a consultative, enterprise-wide mindset to every initiative. We're looking for a resilient and assertive leader who:
+ Has deep program and project management experience and can lead large-scale, multi-stakeholder initiatives.
+ Is fluent in change management and cultural transformation-able to shift mindsets and behaviors across teams.
+ Is bold yet inclusive, with the ability to influence outcomes and drive progress in challenging environments.
+ Demonstrates creativity and persistence in overcoming barriers to achieve strategic goals.
+ Brings expertise in platforms like Workday, Oracle Fusion, and Anaplan, and has led HR and Finance transformation efforts.
The successful candidate will possess proven delivery experience and technical expertise across multiple platforms and will have senior level leadership experience in a complex corporate environment. He/she will be a "disrupter" with a record of driving meaningful change and collaborating effectively with a wide range of internal and external business partners to design and execute strategic initiatives. Healthcare industry experience is a plus.
**Key Responsibilities**
+ Work with the technology and business leadership teams to develop vision and strategy aligned to lead technology strategy and execution for the HR, Finance, Legal, Compliance, and Risk IT portfolio including 75+ applications and core platforms.
+ Oversee the enterprise-level strategic investment and modernization roadmap for HR technology portfolio with a focus on associate experience.
+ Effectively communicate with diverse stakeholders, including senior leaders across IT and enterprises.
+ Enable journey-based interactions for candidates, contractors, associates, alumni, visitors, and other stakeholders.
+ Partner closely with product owners and product managers, strategy teams, enterprise security team, along with portfolio leadership, and supporting IT development partners for building the strategy and executing on the roadmap.
+ Manage large delivery teams and create a culture of high performance and engagement through goal setting, talent development, coaching, and feedback.
+ Evaluate new technology, software, and processes continuously, recommend changes as appropriate and advance capabilities of the organization.
+ Assess and communicate risks associated with IT investments; Manage risks and assess risks as they come up as related to IT corporate systems.
+ Coordinate and facilitate consultation with stakeholders to define systems requirements for new technology implementations.
+ Build an in-depth understanding of how organization capabilities interrelate across segments and/or enterprise wide.
+ Make decisions that are typically related to intradepartmental coordination, development and implementation of strategic plans, and business outcomes.
**Behavioral Competencies**
+ Exceptional leadership marked by poise, positive influence, and the ability to drive change.
+ Collaborative, energetic, and results-oriented management style with a focus on innovation.
+ Strategic thinker with strong analytical skills and the ability to influence senior leaders across business and technology.
+ Proven success in cross-functional collaboration within a matrixed organization.
+ Ability to attract and retain top talent, build high-performing teams, and develop next-level leaders.
+ Advanced problem-solving and decision-making skills using integrated and conceptual thinking.
+ Strong interpersonal, presentation, and communication skills (written and oral).
+ Expertise in program and project management, delivering complex initiatives on time and within scope.
+ Skilled in navigating cross-functional initiatives and managing competing priorities.
+ Deep understanding of change management and cultural transformation.
+ Assertive and resilient leadership with a creative approach to overcoming barriers and achieving goals.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree
+ 15+ years of technical leadership experience with HCM and ERP solutions, preferred Workday, Oracle, and other SaaS solutions across Finance, HR, Legal, Compliance, and Risk.
+ 10+ years' experience leading large people teams of FTE and contractors
+ In-depth knowledge of vendor contract negotiations, technology, and risk best practices
+ Strong verbal and communication skills
+ Passionate about contributing to an organization focused on continuously improving consumer experiences
+ Ability to influence peers and leadership teams across the organization
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$189,400 - $260,500 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
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Pension Technology Consultant

06132 Hartford, Connecticut WTW

Posted 3 days ago

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**Description**
In this challenging role as a Technical Consultant, you will contribute as part of a team to the entire range of retirement administration projects. If you're looking for an exciting opportunity, with one of the leaders in the defined benefit outsourcing business and the opportunity to grow and develop your career, apply now.
**The Role**
As a Technical Consultant you will play a key role for our pension administration software and service delivery business by serving as the central link between clients and internal team members in the delivery of client projects. You will collaborate with other Towers Watson lines of business to develop, implement and maintain technology-based solutions and services that meet client requirements and Towers Watson commitments. You will use your system development knowledge, defined benefit expertise and management experience to oversee new system implementations and the maintenance of existing systems and ongoing services. You will play a key role in managing and expanding client relationships. You will have the opportunity to grow your project, management, consulting, client management, leadership and defined benefit knowledge and business acumen. Other responsibilities include:
+ Drive superior, consistent project management for concurrent projects
+ Translate business needs into comprehensive project plans including objectives, timeline, deliverables, budget and quality standards
+ Serve as the day to day project lead, ensuring the progress of teams against established goals
+ Serve as primary, daily contact to clients on delivery of services
+ Manage client expectations and raise appropriate issues to Senior Consultants and Client Relationship Managers
+ Develop a trusted advisor relationship with client contacts through efficient, quality execution of projects, effective communication, and value added consulting advice
+ Provide value added consulting to clients concerning defined benefit system implementation and ongoing administration including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, etc.
+ Efficiently and effectively trouble shoot and resolve client issues
+ Train clients on use of new tools and approaches
+ Contribute to the development of new tools, processes and solutions to meet clients' outsourcing and broader human resources needs
+ Follow firm and line of business processes, protocols and quality standards in the development and deployment of solutions
+ Manage performance of teams composed of Retirement Implementation Specialists (RIS), Calculation Developers, Data Analysts, operational Centers of Excellence (COE) and others against project goals
+ Hold regular meetings to monitor progress and identify any issues
+ Support the generation of new business to current clients through identification and introduction of new products and services that meet client needs
+ Participate in finalist presentations and other activities to help close new business
Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.
**Qualifications**
**The Requirements**
+ Substantial experience leading projects involving the application of technology to solve human resource needs such as: defined benefits administration, HR self service (IVR, web, etc.), HR systems integration, HR shared services or HRIS/payroll; prior experience as a defined benefit project manager preferred
+ Solid experience consulting on the fundamentals of Defined Benefit plan design and service delivery/technology solutions including best practices, marketplace providers, cost and return on investment issues, pros and cons of solutions, challenges and methodology regarding solution implementation
+ Proven experience in successfully leading project teams with multifaceted, competing priorities and deadlines, including virtual work teams with members in different geographic regions
+ Strong interpersonal and client management skills
+ Excellent written and verbal communication skills
+ Strong analytical, integrative and problem solving skills
+ Strong organizational abilities and flexibility to work in a performance driven environment
+ Sense of accountability, owning one's work and taking pride in it; commitment to quality and continuous improvement
+ Desire to learn, accept new challenges, and have fun
+ Bachelors degree or equivalent in business, management information systems, human resources management, benefits administration or related field required; Masters degree a plus
+ Proficient in MS Office (including Excel), MS Project, Windows platforms
+ Ability to travel and work extended hours as needed
This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.
**Compensation**
The base salary compensation range being offered for this role is $100,000 to $135,000 USD annually.
This role is also eligible for an annual short-term incentive bonus.
**Company Benefits**
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):
+ **Health and Welfare Benefits:** Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
+ **Leave Benefits:** Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off ( **Retirement Benefits:** Contributory Pension Plan and Savings Plan (401k). Certain senior level roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.
Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.
**EOE, including disability/vets**
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Marketing Technology Director

06132 Hartford, Connecticut Sedgwick

Posted 3 days ago

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By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work®
Fortune Best Workplaces in Financial Services & Insurance
Marketing Technology Director
**PRIMARY PURPOSE OF THE ROLE:** The Director, Marketing Technology leads the strategy and management of our current marketing tech stack and owns the coordinated upgrade and implementation of marketing automation, reporting and data analysis capabilities. This position will translate the marketing vision into a technology roadmap to meet Sedgwick's vision and key objectives.
**ESSENTIAL RESPONSIBILITIES MAY INCLUDE:**
+ Develop and implement the marketing technology strategy ensuring alignment with the overall Marketing and Sedgwick's initiatives.
+ Lead Administration of all current marketing tools including email, web design, automation, digital, measurement and SEO (e.g., Act-On, Crazy Egg, Google Analytics 4, Looker Studio, Sprout Social, Wrike and Genius Monkey)
+ Develop new strategies to replace existing tools or enhance existing capabilities.
+ Evaluate marketing processes and apply best in class tools to improve process efficiency and effectiveness.
+ Prepare technical and functional evaluation of current CRM capabilities and recommend new tools or processes if needed.
+ Drive the integration of AI and automation technologies.
+ Train internal users on tools to achieve strategic objectives.
+ Educate teams on best practices for analysis and technology by staying current on emerging marketing, GTM technologies and use cases
+ Plan the extraction and use of data from tools into other systems to meet key objectives.
+ Work Cross functionally with CDO, CIO, Sales, Marketing, Pricing, Finance and Client Services to ensure tools are integrated with larger Sedgwick tech stack strategy and plans.
**QUALIFICATIONS**
Bachelor's degree in Marketing, Business, IT, Engineering or a related field
8+ years of experience in B2B marketing technology.
Experience creating a martech vision and roadmap for a B2B company. 10+ years overall experience.
Experience leading martech transformation initiatives and driving change within a marketing organization
Experience in B2B website evaluation, lead generation, and Account-Based Marketing (ABM)
**TAKING CARE OF YOU**
+ Career Development and promotional growth opportunities.
+ A diverse and comprehensive benefits offering including medical, dental, vision, 401K, PTO and more.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time. #remote
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
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Technology Enablement Specialist

06132 Hartford, Connecticut Oracle

Posted 3 days ago

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**Job Description**
**About the Role:**
As a Technology Enablement Specialist, you will blend expertise in selling best practices, coaching, and hands-on technology enablement to accelerate Oracle's sales teams' adoption of AI-driven solutions, sales systems, and productivity tools. You will play a pivotal role in transforming how our sellers leverage technology, making complex concepts accessible, actionable, and tailored to real-world sales scenarios. Your unique blend of technical aptitude and people skills will help drive behavior change, skill development, and measurable business impact to seller productivity.
**Objectives:**
+ Empower sales professionals and leaders to embrace AI, digital tools, and next-gen systems for higher efficiency and effectiveness.
+ Accelerate adoption and ongoing proficiency with AI-powered tools and Oracle's sales technology stack.
+ Serve as a trusted advisor and learning partner, guiding teams through adoption challenges, best practices, and continuous improvement.
**Responsibilities**
**Key Responsibilities:**
+ **Observe** : Capture the sales person reality and their application of AI and digital tools within the sales process to crystallize customer and seller needs required to advance buying decisions. Observations inform product roadmap, implementation, and enablement efforts.
+ **Coach:** Deliver one-on-one and group coaching sessions to sales teams and leaders on maximizing value from Oracle's sales AI, CRM, and productivity suite.
+ **Advise** : Partner with business stakeholders to understand unique challenges and design tailored enablement interventions that blend technology and go-to-market expertise.
+ **Champion Change:** Foster a culture of experimentation, continuous learning, and innovation around AI-driven sales practices.
+ **Continuous Improvement** : Gather feedback, track adoption metrics, and iterate enablement programs to drive sustained business outcomes.
+ **Resource Creation** : Contribute to the development of toolkits and knowledge-sharing initiatives around AI and sales technology best practices.
**Key Skills and Qualities:**
+ Excellent proficiency with sales technologies (CRM, analytics platforms, AI-driven tools, automation, etc.)
+ Strong sales background and practical understanding of digital selling motions
+ Demonstrated ability to coach, train, inspire, and influence diverse audiences
+ Curiosity and passion for AI, emerging tech, and how they impact the future of sales
+ Excellent communicator: able to translate technical concepts into actionable, relatable insights
+ Collaborative mindset: able to partner across teams and drive shared success
+ Agile, self-driven, and comfortable navigating change and ambiguity
**Preferred Qualifications:**
+ 10+ years in technology/application sales, sales enablement, or technical training
+ Previous experience with Oracle solutions and sales technologies is a plus
+ Experience using modern virtual training platforms (Zoom, MS Teams, etc.)
+ Proven ability to quickly learn and adopt new technology
+ Ability to travel (up to 30%)
Join Oracle as a Technology Enablement Specialist and lead the evolution of our salesforce into a digitally empowered, customer centric, AI-enabled sales organization.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $41.83 to $5.63 per hour; from: 87,000 to 178,100 per annum. May be eligible for equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.
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Director, Technology Consulting

06132 Hartford, Connecticut Public Consulting Group

Posted 3 days ago

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Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit .
Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base.
Services:
+ Strategy, Architecture, Planning, and Procurement
+ Business Enablement
+ Business Solutions
+ Project Assurance
PCG is hiring a Director with focus on delivering management consulting services and developing new business in the California State Government market. This includes developing partner relationships, identifying opportunities, fostering strong client relationships, and developing proposals that meet client needs.
The Director will collaborate with senior client executives to implement or advise on large-scale software solutions within Public Sector State Government environments. The role requires a general understanding of technology and candidate should also be versed in big data, coding, project management, technical writing, and cloud services.
The Director will manage a team of resources in addition to recruiting, hiring, and developing resources to support the Business Unit and the Practice Area. The Director is responsible for ensuring the team meets financial and organizational targets while building the comradery necessary to navigate the fast-paced world of management consulting.
In Summary, this position requires the following key competencies:
**- Business Development** - Client management and sales acumen to grow existing projects and establish new projects. Build new markets that create business and financial value. Lead proposal responses for RF(x)'s.
**- Resource Management** - Hiring, developing, motivating, and retaining staff to build and sustain a team skillset of talent that includes diverse capabilities and perspectives.
**- Collaboration** - Skilled in building support for opportunities, proposals, projects, and organizational initiatives, and will play an active role as a contributor in growing the Business Unit and the Practice Area.
**- Risk Management** - Own strategic, financial, and operational risk in all aspects of their responsibilities. To do this, they must effectively integrate their quality management, project management, and client satisfaction capabilities.
**- Project Delivery** - As necessary, lead or participate in project delivery activities, including analysis, deliverable creation, and communicating project performance and progress.
**Qualifications:**
- Must be based in the Southeast region of the US with a preference of NC or SC
- At least 10 years of experience in management consulting, focused on technology.
- 6+ years of experience developing, bidding, and winning public sector management consulting services with progressively increasing leadership responsibility.
- 6+ years of experience providing a combination of the following State Government services: planning, procurement, project management, quality assurance (QA) or Independent Verification and Validation (IV&V), implementation or System Integration.
- Demonstrated ability to manage multiple projects with a minimum Fiscal Year's book value of $1-2M.
- Proven ability to hire, develop, and manage a team of people.
- Strong leadership interpersonal skills.
- Exceptional communication skills.
- Must be a self-starter, enthusiastic, and have political savvy to accomplish objectives while maintaining a likable presence.
- Bachelor's Degree from an accredited University.
Preferred:
- PMP certification
This position is hybrid with travel/onsite requirements. To be successful at PCG, you must:
+ be available during your set working hours
+ have a safe, private, and distraction-free environment in which to complete your work, and
+ be able to give your full attention to the completion of your PCG job duties
Some travel to the office or elsewhere may be required for team meetings, client meetings, etc.
**Compensation:**
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave
As required by applicable law, PCG provides the following reasonable range of compensation for this role: $35,000- 165,000
We are accepting applications on an ongoing basis until filled.
#LI-AH1
#LI-remote
**EEO Statement:**
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.
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Manager, Technology Risk

06132 Hartford, Connecticut Coinbase

Posted 3 days ago

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Job Description

Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
Coinbase is looking for a creative and analytical *Manager for our Technology Risk *function. You will serve as a member of the Coinbase Technology Risk & Controls team and support the implementation and maturity of our technology and security risk management program. Your risk team will define, quantify, manage, and communicate risks, and use outcomes to inform business decisions. You will serve as the subject matter expert in technology risk management operations, and will make these applicable and usable for fast-moving technical teams located across global time zones.
*What you'll be doing (ie. job duties):*
* Enable risk informed business outcomes: Enable teams and leadership to make risk-based decisions by clearly communicating quantitative and qualitative tradeoffs.
* Manage risks throughout the risk lifecycle: Intake, triage, analyze, and calculate (inherent/residual) risk in collaboration with subject matter experts and risk owners. Facilitate agreement and documentation of risk treatment decisions; pressure testing treatment decisions and validating execution of mitigation plans across stakeholders as required. Participate in continuous monitoring or risk treatment.
* Maintain source of truth risk register: Quality control of data, tooling support, and implementing automation/process improvements to establish a baseline and iteratively improve risk management data and tooling.
* Iterating on program elements: Analysis of multiple variables to inform improvements to threat models/risk scoring methodologies.
* Reporting on risk posture: Support synchronous and asynchronous reporting on findings, metrics, and recommend mitigations to business leadership. This includes ad hoc and scheduled meetings with leadership and business risk owners.
* Communications and training: Support develop, execution, and maintenance of communication and training plans to roll out the technology risk program across the organization. Maintain team runbooks, team intra-web pages, and risk register metrics dashboards.
* Build, grow, and coach a team of technology and security risk analysts; foster a culture of agility and innovation, and provide ongoing performance feedback.
* Enterprise risk alignment: Work in lockstep with Enterprise Risk Management to escalate risks through the enterprise risk register and report relevant metrics to senior leadership as determined necessary.
* Global Engagement: Collaborate with stakeholders to help scale the program's risk framework across Coinbase entities, products, and geographies/markets. Regularly collaborate with GRC teams, Legal and Compliance for risks, assessments, and reporting to meet regulatory requirements.
* Support audit and regulatory inspections: Support data compilation to respond to US and international audit/regulator inquiries.
* Maintain an industry pulse: Maintain awareness of international regulation, emerging threats, forecasts, policies, and benchmarks
*What we look for in you (ie. job requirements):*
* 8+ years of experience working in a 1 or 2 LoD risk management function and/or Governance, Risk, and Compliance organization.
* Risk domain knowledge and best practices: Familiarity with standards and frameworks e.g. ISO 27001/5, NIST CSF, COBIT, ITIL, DORA, FAIR risk quant methodology to measure controls/risks, monitor controls/risks, and validating/racking/evidencing remediation.
* Technology risk domain knowledge: Ability to dig into technical risk solutions and to work on technical quantitative risk assessments across information technology domains such as asset management, resilience, systems development lifecycle, and infrastructure.
* Comfortable working with project management tooling (e.g. Jira, Archer) and quant and qualitative data analytics tooling.
* Clear/concise communicator and writer; experience drafting/operationalizing project plans across stakeholders, holding teams accountable, and documenting deliverables to varying levels of junior and senior stakeholder audiences. Ability to translate controls/risk standards out of compliance speak and into functional requirements and across varying levels of technical stakeholders.
* Managing high performing teams: Demonstrable experience managing and mentoring analysts to grow and mature their capabilities and careers.
* Regulatory familiarity: Working knowledge of major regulatory/legal frameworks (US/international) driving requirements across technology organizations.
* Navigating ambiguity and complexity: Ability to manage a queue against strategic priorities and shows expertise in being able to handle multiple assessments at a time. You are comfortable operating on an unpaved road and dealing with ambiguity.
* Drive for continuous learning: You are willing to learn and apply processes unique to the challenges at Coinbase. You have a willingness to embrace a steep learning curve and stretch opportunities to learn new skills.
* Excellent organization and project management skills in a fast-moving and demanding environment
*Nice to haves:*
* FinTech, TradFi, consulting, business operations technical program management or other customer-facing disciplines.
* Strong knowledge of risk/control issues in relation to evolving technology (e.g., crypto, mobile, cloud, data lakes, machine learning).
* Certification is a plus, but not a requirement: information security risk management qualifications like CRISC, CISA, CISSP, CISM, and FAIR.
* Coding knowledge a plus, but not a requirement (e.g. learn to build data joins, integrations with GRC and data visualization tools)
* Demonstrated beginner/intermediate knowledge of crypto/blockchain/web3
Position ID: P69486
#LI-Remote
*Pay Transparency Notice:* Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility**+ benefits (including medical, dental, vision and 401(k)).
Pay Range:
$193,970-$228,200 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
*The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment*. To request a reasonable accommodation due to disability, please contact accommodations(at)coinbase.com
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Emerging Technology Engineer

06132 Hartford, Connecticut Travelers Insurance Company

Posted 3 days ago

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Job Description

**Who Are We?**
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Technology
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$91,800.00 - $151,600.00
**Target Openings**
1
**What Is the Opportunity?**
Travelers is looking for a self-motivated engineer needed to join a small, highly skilled team of technologists and leverage the latest emerging technologies to solve real-world business problems. You will leverage your ability to design, build and deploy data solutions that capture, explore, transform, and utilize data to support Artificial Intelligence, Machine Learning and business intelligence/insights. Applicants must be authorized to work for ANY employer in the U.S. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, for this role.
**What Will You Do?**
+ Build and operationalize data solutions, correct problems, apply transformations, and recommend data cleansing/quality solutions.
+ Participate in the design of data solutions.
+ Analyze sources to determine value and recommend data to include in analytical processes.
+ Incorporate core data management competencies including data governance, data security and data quality.
+ Partner and collaborate with team and business users to support delivery and educate end users on data products/analytic environment.
+ Perform data and system analysis, assessment and resolution for defects and incidents of moderate complexity and correct as appropriate.
+ Test data movement, transformation code, and data components.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Developing knowledge of tools, techniques, and manipulation including Cloud platforms, programming languages and hands-on software engineering practices.
+ Amazon Web Services (AWS): EKS, Bedrock, Braket.
+ GenAI Models, Frameworks, and Tools.
+ Quantum Computing Fundamentals and Tools: Qiskit, Cirq, PennyLane, TKET.
+ Python/JavaScript.
+ React/MongoDB/PostgresQL.
+ Containerization (ex. Docker).
+ Curiosity, excellent communication skills, and a positive team-oriented attitude.
+ Bachelor's Degree in STEM related field or equivalent.
+ Five years of related experience.
**What is a Must Have?**
+ Bachelor's degree or equivalent training with data tools, techniques, and manipulation.
+ Two years of data engineering or equivalent experience.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
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Technical Support Technician

06132 Hartford, Connecticut UKG

Posted 1 day ago

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Job Description

**Why UKG:**
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you.
**About the Team:**
We are looking for the next member of our outstanding customer support team! Technical Support Technicians are responsible for supporting our customers at the highest level. You will build long-term relationships with our customers by acting as an advocate for them. The Technical Support Technician will not only respond to incoming inquiries but will also communicate tailored responses based on the customer's specific setups and needs. You will ensure our customers' success on our platform.
**About the Role:**
You will form relationships and build trust with customers. When working with a customer, you can gather the right information from them to provide complete solutions for their needs. You relay issues and requests to the development team when necessary. This role requires you to be technically minded, organized, naturally curious, and efficient in how you approach your daily workload. You'll understand that SaaS businesses sell a service, not just a product and look for every opportunity to delight customers and users.
**Responsibilities:**
+ Demonstrate the value of UKG to our customers every day by providing amazing customer support
+ Build & strengthen customer relationships, including identifying upsell opportunities
+ Address, resolve, and record any customer issues that arise pertaining to business growth, billing, and general account satisfaction
+ Manage incoming calls and emails and handle all necessary follow-up
+ Respond to a variety of technical and non-technical inquiries with a sense of urgency
+ Enable features for clients on request and periodically assist with data management tasks and data uploads on behalf of customers
+ Identify, prioritize, and resolve client issues/concerns; coordinate with appropriate internal departments to provide responses and/or solutions
+ Create and maintain articles or videos for common issues
+ Monitor user behaviors to identify and address potential concerns before they escalate
+ Act as a bridge between customers and product teams to advocate for user needs and drive product enhancements
+ Develop and maintain strong relationships with colleagues and customers to ensure maximum satisfaction and retention levels
+ Participate in customer support standby rotations outside of regular business hours
+ Become an expert in the features and benefits of the platform
+ Provide detailed training to our customers on how to perform various functions on both platforms both verbally and in writing
**Basic Qualifications:**
+ 3+ years of software technical support experience in a customer support role
+ Experience with tools like Salesforce, or similar ticketing systems
**Preferred Qualifications::**
+ Excellent verbal and written communication skills
+ Must be personable and enjoy working with people in an entirely customer-facing role
+ Organized, detail-oriented, and able to support many clients at once. Ability to deal with ambiguity and structure the unstructured
+ Demonstrated ability to work both collaboratively as part of a team and independently with minimal supervision
+ Strong problem-resolution skills and proven ability to engage and interact with internal teams to resolve client issues
+ Work logically to diagnose and resolve basic to intermediate issues and recognize circumstances that require escalation
+ Tech-savvy with a strong ability to quickly learn software
+ Ability to review customer data to identify trends and recommend improvements
+ Experience with MS Office and multiple internet browsers
+ Comfortable working in a remote environment with video-conferencing tools
+ Experience in the Workforce Management domain preferred
+ Familiarity with the SDLC, Java and/or SQL preferred
**Company Overview:**
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
Equal Opportunity Employer
UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories.
View The EEO Know Your Rights poster ( participates in E-Verify. View the E-Verify posters here ( .
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email .
The pay range for this position is $51,600 to $0,000 ( 24.80 per hour to 33.65 per hour), however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.
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