51 Technology jobs in Everett

Biomedical Technical Support

98213 Everett, Washington Fortive Corporation

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

**Role Overview**
This role is primarily focused on Biomedical Testing, providing technical support for biomed engineers testing medical devices in hospital and lab environments. The Technical Support Engineer will troubleshoot, test, evaluate and support the users of medical device testers while supporting R&D, Product Management, and customer training initiatives. The Biomed engineer should provide expert assistance on hardware, software ensuring optimal performance and user satisfaction.
**Primary Responsibilities**
+ Diagnose, troubleshoot, and resolve hardware and software issues related to medical device testers in Fluke Biomedical labs.
+ Execute hands-on testing, debugging, and evaluation of medical device testers together with infusion pumps, ventilators, defibrillators, electrical surgery units, etc.
+ Maintain lab equipment, perform regular calibrations, and ensure compliance with safety and regulatory standards.
+ Provide biomedical/technical Support via tickets, emails, and phone.
+ Support service & calibration, production teams, customer service, and quality engineers.
+ Collaborate with R&D teams during early-stage development for HW/SW testing.
+ Provide feedback to Product Management on device performance and usability.
+ Document testing, debugging, and testing results accurately (DMVM sheets, procedural documents, reports).
+ Support with training to channel partners and customers on device usage and best practices.
+ Handle customer complaints related to device performance, collaborating with quality teams.
+ Support hospital-based testing scenarios and field evaluations as required.
**Basic Requirements**
+ Bachelor's degree in biomedical engineering or equivalent
+ A few years of Biomedical testing experience in a hospital or equal setting
+ Proficiency with Biomedical devices and medical device testing
+ Proficiency in reading, interpreting, and applying service manuals and technical documentation for medical devices
+ Proficiency with computers, operating systems, software, and hardware troubleshooting
+ Basic knowledge in ISO standards and compliance (ANSI/AAMI ES-1, IEC62353, IEC60601-1, AS/NZS 3551)
+ Experience within product testing, calibration, or metrology within healthcare and radiation testing
+ Ability to read and interpret technical manuals, schematics, and technical documents
+ Familiarity with CRM or ticketing systems (preferred Zendesk)
+ Strong problem solving, analytical, oral, and written communication skills
+ Must be fluent in English; Spanish proficiency is a plus
+ Good knowledge in Microsoft Office
+ Ability to work independently while collaborating with peers and other professionals
+ A good and flexible team player
**Fortive Corporation Overview**
Fortive's essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.
We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We're a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.
We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.
At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.
At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.
At Fortive, we believe in growth. We're honest about what's working and what isn't, and we never stop improving and innovating.
Fortive: For you, for us, for growth.
**About Fluke Health Solutions**
Comprised of four industry leaders-Fluke Biomedical, LANDAUER, RaySafe, and Victoreen - Fluke Health Solutions (FHS) leads the biomedical and radiation detection markets with innovative products and services that help keep customers, patients, and clients safe.
Fluke Biomedical leads the world in manufacturing biomedical test equipment like defibrillator analyzers and digital pressure meters. LANDAUER measures radiation exposure with dosimeter and radiation monitoring badges. RaySafe is the worldwide leader of X-ray test equipment, real-time staff dosimetry, and radiation survey meters. And Victoreen instruments are the trusted source for radiation monitoring systems and quality assurance for nuclear power professionals.
At FHS, we believe in your potential - your ability to learn, grow and contribute in meaningful ways. And we believe in giving you the opportunity, accountability, and visibility to do just that.
We Are an Equal Opportunity Employer. Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
**Bonus or Equity**
This position is also eligible for bonus as part of the total compensation package.
**Pay Range**
The salary range for this position (in local currency) is 56,900.00 - 105,700.00
This position is also eligible for bonus as part of the total compensation package.
The salary range for this position (in local currency) is 56,900.00 - 105,700.00
We are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at
View Now

Lawson/Infor Technology Architect

98033 Kirkland, Washington Accenture

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

We Are:
Navisite, now a part of Accenture, has evolved to become a trusted digital transformation partner for growing and established global brands. We provide global capabilities, customer-centric solutions, and flexible approaches that are specifically rightsized for the needs of mid-market and small enterprise customers. This team specializes in digital transformation and managed services with deep expertise in cloud, infrastructure and application services dedicated to assisting clients in building a strong digital core. With experience across multiple cloud providers, enterprise applications and digital technologies, Navisite serves clients in the health and industrial, life sciences, technology, consumer goods and retail industries. Given their customer-centric solutions and flexible approaches, this team is adept at scaling our services for clients seeking to modernize and build more agile, resilient, and scalable businesses. The Navisite team of more than 1,400 members globally joined Accenture in January 2024. As part of Accenture, you will be working with an ambitious, collaborative team more empowered than ever to help customers modernize their IT for the AI era.
You are:
Infor Landmark Subject Matter Expert specializing in system architecture, configuration, and troubleshooting across Infor Lawson and Landmark applications. Provides technical guidance, supports implementations, and upgrades, optimizes performance, and collaborates with functional teams to ensure stable, efficient, and scalable Lawson/Landmark environments.
The Work :
The primary responsibility of this role is to be a value Architect in medium-sized to large opportunities involving Lawson/Infor Support in managed as well as project services, Systems integration/Apps development and Infor apps support engagements, with the ability to individually create Solutions leveraging deep solutioning and delivery experience in one or more areas, while being able to develop these in a collaborative basis with the client including advising/co-creating the solutions.
+ Develop innovative application solutions that align with business objectives.
+ Conduct thorough testing and quality assurance to ensure application reliability.
+ Collaborate with cross-functional teams to gather requirements and provide technical guidance.
+ Stay updated with industry trends and emerging technologies to enhance application performance.
+ Mentor junior team members and share knowledge to foster a collaborative learning environment.
+ Design, build, and configure Infor applications in line with business and technical requirements.
+ Act as a subject matter expert for Infor Lawson, Landmark, ADFS, and Security systems.
+ Lead installation and configuration for Infor versions 10 (S3) and 11.
+ Collaborate with and manage technical teams to ensure effective solution delivery.
+ Drive architectural decisions, mentor team members, and oversee cross-functional integration efforts.
+ Troubleshoot and provide technical solutions to complex issues within and across teams.
+ Manage Configuration, Build, and Release Management processes effectively.
+ Work closely with stakeholders to understand business needs and translate them into system architecture.
+ Engage in strategic planning and implementation of secure authentication mechanisms, including 2FA/MFA.
+ Troubleshooting and resolving errors related to Lawson portal, jobs, IPA flows, Work Units, File Channels, third party integrations
Travel may be required for this role.  The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Here's What You Need:
+ Minimum of 5 years of experience in a Lawson/Infor Technology Environment with a strong focus on Landmark.
+ Minimum of 5 years of experience in Lawson System Foundation
+ Minimum 3 years of experience in managed services environments and production support
+ Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $30.67 to $4.42
Cleveland 28.41 to 59.52
Colorado 30.67 to 64.28
District of Columbia 32.69 to 68.46
Illinois 28.41 to 64.28
Maryland 30.67 to 64.28
Massachusetts 30.67 to 68.46
Minnesota 30.67 to 64.28
New York/New Jersey 28.41 to 74.42
Washington 32.69 to 68.46
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now

Procurement Practice Analyst - Technology

98033 Kirkland, Washington Accenture

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We Are:
Accenture is a leading global professional services company that helps the world's leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent and innovation led company with 738,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world's leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Accenture Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients succeed and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at Are:
Accenture is seeking a Procurement Category Advisory Analyst, Technology to collaborate with external clients to develop sourcing strategies across Technology spend areas including: Software, Cloud, Infrastructure, and IT Professional Services and Managed Services Providers. You will work clients to support each company's business goals while achieving optimal commercial structure, quality and service levels. In this capacity, you will make an impact by helping procurement organizations expand their involvement and control of non-traditional spend areas.
The Work:
+ Work collaboratively with global client organizations, practice leadership, and market leading technology providers to identify Value, ROI, and Savings opportunities within Technology investments across a wide array of leading companies and industries.
+ Leverage industry and supplier research, market intelligence (both internal and externally sourced) to perform financial and commercial analyses of IT contracts to advise clients in optimizing their IT Investments aligned to market leading strategies.
+ Support end to end sourcing projects, including all key steps such as strategy development, supplier negotiation, award recommendations, business case presentations and supplier contract execution, leveraging and Agile approach to drive efficiency in execution. Lead overall coordination and project management, in addition to market analysis and commercial analysis.
+ Support development of market insights from cross-client procurement advisory and sourcing activity and collaborate with Technology Practice advisors to develop content that enables knowledge sharing across the organization and published thought leadership for clients.
Here's what you need:
+ Minimum of 6 months experience in procurement/sourcing experience. with a focus on market and/or data analysis, financial modeling, or pricing analysis
Bonus points if:
+ Strong critical thinker, self-starter who can take initiative with high-level direction and deliver client work with minimal supervision
+ Highly adaptable and skilled in problem-solving, with the ability to develop and support creative solutions tailored to client-specific technology and cost optimization challenges.
+ Passion for continuous self-learning within the technology industry (i.e. cloud, consulting and services, infrastructure, software and telecommunications)
+ Proven analytical skills in terms of numeric (e.g. spreadsheets) and text based (e.g. reading terms and conditions) analysis, converting information into tangible recommendations to clients
+ Project management capabilities with the ability to prioritize a dynamic portfolio and assist in identifying process efficiencies and opportunities to apply transformative technology such as Gen AI to improve service delivery.
Travel:
+ This position may require travel up to 50% to multiple customer locations.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Hourly Salary Range
California $21.97 to $3.03
Cleveland 20.34 to 50.43
Colorado 21.97 to 54.47
District of Columbia 23.37 to 57.98
Illinois 20.34 to 54.47
Maryland 21.97 to 54.47
Massachusetts 21.97 to 57.98
Minnesota 21.97 to 54.47
New York/New Jersey 20.34 to 63.03
Washington 23.37 to 57.98
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now

Lead Technology Product Manager

98021 Bothell, Washington AT&T

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description:**
**Overall Purpose:** Define and drive the technical product vision, roadmap, and execution by collaborating with cross-functional teams, ensuring alignment with market demands, and delivering customer-centric software solutions that meet business objectives.
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.**
**Product Development & Execution**
· Support the development of product strategies and roadmaps in alignment with business goals.
· Assist in identifying customer needs and market opportunities through research and analysis.
· Collaborate with design, engineering, and marketing teams to deliver MVPs and iterate based on feedback.
**Operational Excellence**
· Help define product requirements, prioritize features, and manage delivery timelines.
· Monitor product performance and customer feedback to inform enhancements and optimizations.
· Contribute to go-to-market planning and execution in partnership with cross-functional stakeholders.
**Innovation & Market Analysis**
· Participate in the generation, collection, and evaluation of new product ideas from internal teams and external sources.
· Conduct market research and competitive intelligence to identify trends, gaps, and opportunities.
· Translate insights into actionable recommendations that inform product strategy and feature development.
· Support ideation workshops and innovation sprints to foster creative thinking and cross-functional collaboration
**Team Collaboration & Influence**
· Build strong relationships across teams to ensure alignment and momentum.
· Communicate product updates, progress, and learnings to stakeholders.
· Participate in team standups and program reviews and contribute to a culture of experimentation and continuous improvement.
**Why You'll Love It**
· You'll work on meaningful products that impact millions of customers.
· You'll be part of a team that values collaboration, learning, and customer obsession.
· You'll gain exposure to cutting-edge technologies and experienced product leaders.
**Qualifications**
· 8-12 years of experience in Product Management, Product Development, or related roles.
· Bachelor's degree required; advanced degree a plus.
· Experience contributing to successful product launches in tech or telecom.
· Strong analytical and problem-solving skills; ability to translate insights into action.
· Solid understanding of product development processes and agile methodologies.
· Effective communicator with the ability to work across teams and influence outcomes.
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today.
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Dallas, Texas
**Salary Range:**
$143,800.00 - $215,800.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
View Now

Expert Technology Product Manager

98021 Bothell, Washington AT&T

Posted 7 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description:**
**Expert Product Manager (Consumer) - AT&T**
Ready to build what's next? As an Expert Product Manager at AT&T, you'll be at the forefront of innovation-turning bold ideas into real products that scale. You'll own the full product lifecycle, from pitching new concepts to launching MVPs and driving continuous growth. This is a high-impact role where you'll shape strategy, rally teams, and deliver meaningful value to millions of customers.
**This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted.**
**What You'll Do:**
· **Launch Big Ideas** : Identify opportunities, build business cases, and pitch new products that challenge the status quo.
· **Own the Vision** : Define product strategy, roadmap, and go-to-market plans with clarity and ambition.
· **Build What Matters** : Collaborate across teams to deliver MVPs, iterate fast, and scale what works.
· **Measure & Improve** : Use data and customer feedback to refine products and drive business outcomes.
· **Influence & Align** : Navigate complex stakeholder environments to keep momentum and focus.
· **Lead with Purpose** : Foster a culture of continuous improvement and product excellence through coaching junior PMs and sharing best practices.
**Why You'll Love It:**
· You'll work like a founder-owning decisions, driving outcomes, and seeing your ideas come to life.
· You'll be part of a team that values speed, experimentation, and customer obsession.
· You'll have the backing of a major brand with the agility of a startup mindset.
**Qualifications**
+ 15+ years of experience in Product Development, Product Management or similar area of responsibility.
+ Bachelor's Degree required, Master's Degree preferred
+ Experience launching successful tech products
+ Strong financial acumen; ability to build and pitch business cases
+ Understanding of basic network and emerging tech concepts
+ Deep customer & industry knowledge
+ Creative problem solver, ability to develop solutions to hard problems
+ Ability to engage with various stakeholder groups
**Joining our team comes with amazing perks and benefits:**
+ Medical/Dental/Vision coverage
+ 401(k) plan
+ Tuition reimbursement program
+ Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
+ Paid Parental Leave
+ Paid Caregiver Leave
+ Additional sick leave beyond what state and local law require may be available but is unprotected
+ Adoption Reimbursement
+ Disability Benefits (short term and long term)
+ Life and Accidental Death Insurance
+ Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
+ Employee Assistance Programs (EAP)
+ Extensive employee wellness programs
+ Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone
A career with us, a global leader in communications and technology, comes with big rewards. As part of our team, you'll lead transformation surrounded by trailblazing industry leaders like you. You'll be empowered to go above and beyond - making a difference through company-sponsored initiatives or connecting and networking through one of our many employee groups. And regardless of where you're at in your career trajectory, you'll be rewarded by the impact that comes with making a difference in the lives of millions.
With AT&T, you'll be a part of something greater, do incredible things and be rewarded with a chance to change the world.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, State, and local laws.
Ready to close the deal on a career with AT&T?
Apply today.
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
Dallas, Texas
**Salary Range:**
$174,100.00 - $261,100.00
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
View Now

Technology Sales Director- Retail

98033 Kirkland, Washington Accenture

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

We Are:
Our Logic, Part of Accenture team has strong retail-focused capabilities in technology services to help our clients navigate business transformation and deliver exceptional shopping experiences that seamlessly blend physical and digital worlds. Having joined Accenture in August 2024, Logic delivers on comprehensive retail initiatives to help clients thrive in a dynamic market and expand Accenture's reach to new tiers of retailers. This team focuses on working with growing retailers to move faster, innovate smarter, and thrive in the face of retail disruption. With Logic, you will join a team with over 25 years' experience working with leading retailers around the world. Logic's nimble approach backed by proven retail accelerators and deep retail industry expertise, the team's capabilities in merchandising, stores, digital, analytics and cloud further enhance Accenture's ability to drive transformations for a broader range of retail clients globally. Join Logic, Part of Accenture and help bring their clients retail future to life today.
The Work:
The Sales Director manages the opportunity from sales pursuit to close using deep sales process and offering expertise. Develop relationships with key buyers and decision makers at new and existing client projects and grow the business. Act as point of contact for resolution and escalation of all key items with the client and internally.
A professional at this position level within Accenture has the following responsibilities:
+ Provides solutions to complex business problems for areas of responsibility where analysis of situations requires an in-depth knowledge of organizational objectives.
+ Involved in setting strategic direction to establish near term goals for area of responsibility.
+ Interacts with senior management levels at a client and/or within Accenture, which involves negotiating or influencing significant matters.
+ Has latitude in decision making and determining objectives and approaches to critical assignments.
+ Decisions have a lasting impact on the area of responsibility with the potential to impact outside area of responsibility.
+ Manage large teams and/or work efforts if in an individual contributor role at a client or within Accenture.
Additionally, as a retail industry-focused Sales Director, you will:
+ Actively originate new business opportunities and secure new client logos through your industry expertise and network of contacts
+ Cultivate and leverage a strong network within the retail industry to identify new sales opportunities
+ Develop value-led sales strategies that address critical challenges in the retail space
+ Position Accenture's retail capabilities and thought leadership to differentiate in competitive sales scenarios
+ Apply deep retail industry knowledge to create compelling proposals and presentations that resonate with client executives
+ Navigate complex retail buyer landscapes, identifying and engaging key decision makers
+ Bring an understanding of current retail market dynamics, competitive pressures, and emerging industry trends to sales conversations
+ Provide industry context and credibility in client meetings, drawing on practical retail knowledge
+ Collaborate with Accenture's industry, technology, and delivery experts to craft solutions that address specific retail business needs
+ Track and analyze retail industry developments to identify potential sales opportunities
Travel may be required for this role. The amount of travel will vary from 25% to 75% depending on business need and client requirements.
At Accenture, we hire the best people and help them become even better through world-class training, career counseling, mentoring and support to help you maintain professional success.
What you need:
+ Minimum 8 years of experience in sales for a large Consulting, Technology and/or Outsourcing Services provider with deep expertise in the retail industry
+ Minimum of 8 years' Sales Pursuit Management experience.
+ Minimum of 3 years' experience in direct sales with quota preferably in excess of $20M
+
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Preferred Qualifications:
+ Proven track record of originating and closing new business with new clients/logos
+ Extensive network of contacts within the retail industry
+ Demonstrated ability to navigate complex retail organizations and engage with C-suite executives
+ In-depth understanding of retail operations, technologies, and industry trends
+ Strong sales capabilities with experience leading complex sales pursuits from qualification to close
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $36,800 to 237,600
Cleveland 136,800 to 237,600
Colorado 136,800 to 237,600
District of Columbia 136,800 to 237,600
Illinois 136,800 to 237,600
Maryland 136,800 to 237,600
Massachusetts 136,800 to 237,600
Minnesota 136,800 to 237,600
New York/New Jersey 136,800 to 237,600
Washington 136,800 to 237,600
In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms.
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now

SAP Technology Sales Director- Energy

98033 Kirkland, Washington Accenture

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

We are:
We are Accenture is a leading global professional services company, providing a broad range of services and solutions in strategy, consulting, digital, technology and operations. Combining unmatched experience and specialized skills across more than 40 industries and all business functions - underpinned by the world's largest delivery network - Accenture works at the intersection of business and technology to help clients improve their performance and create sustainable value for their stakeholders. With approximately 725,000 people serving clients in more than 120 countries, Accenture drives innovation to improve the way the world works and lives. We work with 89 of the Fortune Global 100. As of 2023, we have been recognized among Fortune's World's Most Admired Companies for 20 consecutive years. And that's just the beginning.
 Your career is about what you want to be and who you want to be. It's about bringing your skills, your curiosity, and your best true self to your work.  
Here, you'll match your ingenuity with the latest technology to make incredible things. Together, let's create positive, long-lasting change.
Sales professionals drive the sales process and outcomes on a dedicated basis, growing a profitable pipeline and or backlog of sales, through deal origination, sales negotiations, and closure.
You are:
A growth focused sales professional who has successfully created positive impact through year-on-year business expansion. You know - and have run all phases of a sales cycle, including qualification, sales pursuit and close by applying deep sales process and technical expertise. You have an intimate knowledge of the Energy industry, understanding the specific complexities and value drivers technology can unlock. You develop relationships with key buyers and decision-makers at new and existing clients by utilizing a differentiated roadmap and framework leveraging the latest cloud-based technologies.
The work:
+ Create solutions to complex technology business problems/opportunities requiring in-depth knowledge of client buyer needs.
+ Interacts with senior management levels at clients and within Accenture, determines pursuit strategies, develops client messaging plans and relationships, and applies industry-leading Cloud transformation strategies and practices.
+ Has latitude in decision-making and determining objectives and approaches to critical assignments.
+ Operates within large teams and directs specific team sales activities.
Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.
What you need:
+ Minimum of 8 years selling/closing deals in the professional services space in one or more of the following areas: Systems Integration, Outsourcing, Cloud enablement & migration and IT transformation.
+ Minimum of 8 years Sales Pursuit Management experience.
+ Minimum of 5 years Energy industry experience.
+ Minimum of 2 years' experience in direct sales with quota of $20M
+
+ Minimum of 2 recent years of selling SAP.
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience).
Bonus points if you have:
+ Deep understanding of S/4HANA
+ Understands disposition of workloads for cloud migration/modernization.
+ Experience working with hyperscaler teams.
+ Experience working within G2000 customers.
+ Experience with C-Level client relationship building and relationship management.
+ Proven ability to operate within a team-oriented environment.
+ Demonstrated commitment, teamwork and collaboration in a professional setting; either military or civilian.
+ High energy level, focus and ability to work well in demanding client environments.
+ Excellent communication (written and oral) and interpersonal skills.
+ Strong leadership, problem solving, and decision-making abilities.
+ Unquestionable professional integrity, credibility and character.
What's in it for you?
+ You will be part of a diverse, vibrant, global Accenture community; teams pushing the boundaries of new business capabilities and emerging technologies and services, sharing their experiences and lessons learned with each other. You'll have the chance to thrive in an environment where your ideas are valued and your voice matters.
+ At Accenture, you will be able to work on meaningful and innovative projects, powered by the latest technologies and industry best practices such as event-driven architectures and domain driven design.
+ Accenture will continually invest in your learning and growth. You'll learn from and work with Accenture's certified practitioners and Accenture will support you in growing your own tech stack, sales skills, and certifications.
+ You'll be immersed in the design and implementation of human-centric solutions to help solve complex challenges with some of the world's largest companies.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $36,800 to 237,600
Cleveland 136,800 to 237,600
Colorado 136,800 to 237,600
District of Columbia 136,800 to 237,600
Illinois 136,800 to 237,600
Minnesota 136,800 to 237,600
Maryland 136,800 to 237,600
Massachusetts 136,800 to 237,600
New York/New Jersey 136,800 to 237,600
Washington 136,800 to 237,600
In addition to base pay, this Sales role is eligible for additional incentive compensation under the Sales Achievement Bonus Plan which is based on achievement toward individual sales targets, subject to Plan terms.
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now
Be The First To Know

About the latest Technology Jobs in Everett !

Customer Service Technology Business Consultant

98033 Kirkland, Washington Accenture

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

We Are:
Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
You are:An expert in customer service from customer interactions to back-office functions including contact centers, with an understanding of the software / technology that enables day-to-day operations. You understand the ins and outs of customer service organizations what drives customer interactions & channels, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer service solutions. You've led a customer service transformation previously and are currently experimenting with how GenAI can impact your business and understand large scale technology delivery. Working in an agile, fast-paced environment energizes you, and you're at your best when contributing to a team. You're always ready to dive deep into creative and analytical thinking to solve problems and transform challenges into opportunities. Leadership and verbal skills Yours are top-drawer, and you know how to work well with everyone from junior colleagues to executive stakeholders.
The work:
+ Evaluate clients' current customer service offerings, identify gaps, shape vision, provide recommendations and propose strategic solutions that address their unique needs and business goals
+ Define business and implementation of roadmaps, and execute delivery of solutions
+ Lead delivery teams to redesign clients' organizational structure, processes, and technology capabilities so they can deliver optimal customer service experiences
+ Collaborate with visual designers and analytic teams to generate insights and deliver customer centric, insight driven solutions
+ Advise clients on ways to measure and improve their customer-centric metrics
+ Establish relationships with client stakeholders and build long-term partnerships for Accenture
+ Work with technology ecosystem partners to design and implement service technology platforms
+ Manage and coach junior team members, and continue to develop your own expertise
+ Contribute to perspectives and thought leadership to help Accenture maintain its thought-leadership position
Here's what you'll need:
+ A minimum of five (5) years of consulting experience with heavy focus working in customer service, customer support, contact center environment or digital customer field including:
+ Solutioning and selling new ideas and proposals
+ Blending business requirements together with technology platform capabilities
+ Incorporating experience design and analytics into customer service, and support processes
+ 3+ years of experience working with: Cloud (SaaS) solutions for Service and determining how they fit into a client's larger application ecosystem
+ 3+ years of experience working with Customer service platform technologies (such as Genesys, NICE, Salesforce, Microsoft Dynamics, Amazon Connect, Google CES etc.)
+ 1+ years of experience working with Artificial intelligence and front-end digital platforms
+ 3+ years of functional knowledge in two or more of the following areas: customer service transformation, customer service experience design and customer service process implementation, contact forecasting and work force management, quality management, center staffing and training, technology support, IVR design and implementation, digital customer service technology platforms/Call routing, reporting metrics/KPIs, and supplier/contract management
Bonus points if:
+ Experience in conducting analysis of Service technology platform requirements and producing recommendations against benchmarks, producing recommendations, and performing implementations as a result of analysis and recommendations
+ Have hands-on experience with artificial intelligence, GenAI and conversational design
+ Experience in evaluating benchmark data (e. g. customer, process, financial benchmarks); web/chat/ email contacts, social media, contact center technology sales or project management experience with center start-ups, consolidation or outsourcing
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $63,800 to $96,000
Colorado 63,800 to 169,300
District of Columbia 68,000 to 180,300
Illinois 59,100 to 169,300
Minnesota 63,800 to 169,300
Maryland 63,800 to 169,300
New York/New Jersey 59,100 to 196,000
Washington 68,000 to 180,300
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now

Service CCaaS Technology Delivery Lead

98033 Kirkland, Washington Accenture

Posted 15 days ago

Job Viewed

Tap Again To Close

Job Description

We Are:
Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Works with software and technology partners to design & deliver Service-focused solutions
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Interacts with client stakeholders for business justification, funding, scope, and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
+ 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
+ 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
+ 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
+ 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
+ Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
+ 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
+ Experience in algorithmic decisioning or interactive management
+ Strong understanding of PCI/PII security and data privacy requirements
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Illinois, Maryland, Minnesota, New Jersey, New York or Washington as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. ( Location Annual Salary Range
California $132,500 to $38,300
Colorado 132,500 to 292,200
District of Columbia 141,100 to 311,200
Illinois 122,700 to 292,200
Minnesota 132,500 to 292,200
Maryland 132,500 to 292,200
New York/New Jersey 122,700 to 338,300
Washington 141,100 to 311,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement ( is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Technology Jobs View All Jobs in Everett