16 Technology jobs in Gloucester

As part of the AWS Solutions organization, we have a vision to provide transformative business applications that leverage Amazon's extensive experience and expertise. We are on a mission to expedite our customers' success through the delivery of intuitive and differentiated technology solutions that tackle enduring business challenges. Our approach combines vision, curiosity, and real-world experience to develop solutions that are easy to use and a natural choice for businesses.

Amazon One is a groundbreaking biometric authentication service that serves as a foundational technology for a wide range of applications and compelling use cases. Our engineering teams are dedicated to enabling solutions that ensure fast, secure, and accurate user identification. This is an exciting opportunity to work with an emerging technology that has vast applications and significant growth potential, involving various technology domains such as:

• Computer vision
• Image recognition
• Machine learning
• Real-time, highly available, and scalable cloud systems

About the Team

Why AWS? Amazon Web Services (AWS) is the leading cloud platform, recognized for its comprehensive and broadly adopted suite of products and services. We pioneered cloud computing and have remained at the forefront of innovation, making us a trusted partner for startups and Global 500 companies alike.

Inclusive Work Environment

Amazon values diverse experiences. We encourage all candidates to apply, even if you don’t meet all the preferred qualifications and skills. Whether your career journey has just begun, followed a non-traditional path, or includes alternative experiences, we welcome your application.

We promote work-life balance and strive for a flexible working culture that supports our employees both at work and home. In doing so, we empower our teams to achieve outstanding results.

Our inclusive team culture is nurtured through employee-led affinity groups that celebrate diversity. We offer ongoing events and learning experiences that inspire learning and growth, fostering an environment where everyone's uniqueness is embraced.

Mentorship and Career Development

At Amazon, we are committed to raising our performance standards as we aspire to be Earth's Best Employer. You will find abundant opportunities for knowledge sharing, mentorship, and various resources to aid your professional development.

Basic Qualifications:

• 3+ years of non-internship professional software development experience
• 2+ years of experience in design or architecture of new and existing systems (including design patterns, reliability, and scaling)
• Experience in programming with at least one programming language

Preferred Qualifications:

• 3+ years of full software development life cycle experience, including coding standards, code reviews, source control management, build processes, testing, and operations
• Bachelor's degree in computer science or a related field

Amazon is committed to fostering an inclusive culture and is an equal opportunity employer. We do not discriminate based on protected veteran status, disability, or any other legally protected status.

If you need workplace accommodations or adjustments during the application process, please reach out for more information.

The base pay for this position ranges from $129,300/year to $223,600/year, depending on geographic location and job-related knowledge. Salary compensation may also include equity, sign-on payments, and additional benefits.

This position will remain posted until filled. We look forward to your application!

POSITION: Program Manager, Operational Technology (OT) Network

DIVISION: Operations

DEPARTMENT: SCADA - Water/Wastewater

UNION/GRADE: Unit 9/Grade 29

TO VIEW OUR BENEFITS PLEASE CLICK ON THE LINK! -

BASIC PURPOSE:

Serves as technical Operational Technology (OT) SCADA network manager by developing, configuring, implementing and supporting the systems used by the SCADA team.

SUPERVISION RECEIVED:

Works under the general supervision of the Senior Program Manager, SCADA East Engineering.

SUPERVISION EXERCISED:

Supervises SCADA Monitoring & Control Engineers, Project Managers, and Project Engineers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Serves a liaison to contracted vendors for assigned OT network products and reviews maintenance contracts.
• Maintains current knowledge of OT cybersecurity frameworks as outlined by ISA, CIS, and NIST.
• Proactively manages OT network devices such as routers, switches, and firewalls. Reviews security policies and procedures, analyzes system logs for threats and makes recommendations to mitigate emerging security risks.
• Collaborates with Director, Security and staff on IT and SCADA security issues.
• Develops and implements process and procedures, for system integration and migration. Tests and deploys system OS updates and updates and patches to maintain OT network hardware security.
• Advises Senior Program Manager, SCADA East Engineering and Senior Program Manager, SCADA West on evaluating and recommending technical solutions and software.
• Documents operating procedures to conform to MWRA standards and SCADA standards. Contributes to the development and updating of the SCADA standard as technologies change.
• Plans and leads implementation of solutions for OT/SCADA networking including LAN, WAN, and radio communication.
• Schedules upgrades and implements solutions to maximize OT network performance to ensure operational coverage.
• Creates and maintains detailed drawings of the logical network to include hardware and cabling.
• Setup and configures complex switching and routing environment for the SCADA department OT Network.
• Troubleshoots malfunctions of operating systems, network hardware and software, and outages as well as network problems.
• Recommends appropriate tools required to measure OT network performance and capacity. Conducts Network monitoring and testing
• Provides visual interface of network connection status and alerts for halted communication paths.
• Supports and maintains backup solution for assigned systems and optimizes the available resources through management of backup jobs, bandwidth and hardware devices.

OTHER RESPONSIBILITIES:

• Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education and Experience:

• A Bachelor's degree in computer science, electrical engineering or related field; and
• At least seven (7) years of experience implementing and maintaining a large-scale enterprise network environment is required; OT /SCADA network experience preferred, or
• Any equivalent combination of education and experience.

Necessary Knowledge, Skills and Abilities:

• Technical knowledge of and demonstrated experience with a large network (LANS, WANS and VLAN), network devices Network Operating System ( Microsoft Windows server and Linux), routing protocols (including BGP, EIGRP and OSPF); DNS; DHCP HP Hardware products/technologies (such as RAID, SANS, NAS, and fiber channel devices).
• Proficiency in Virus Protection products and management solutions (McAfee or similar products); Patch management solutions (Ivanti ISec or similar product); Network Management products); and Enterprise Backup Solutions and Storage system administration and vSphere ESX/ESXi.
• Experience with Ethernet/IP, CIP, Modbus, OPC and Cisco IOS is preferred.
• Experience with microwave and other radio technologies preferred
• Ability to diagnose effectively and interpret problems on a variety network devices.
• Excellent technical project management, interpersonal, written and oral communication skills.

SPECIAL REQUIREMENTS:

A valid Class D Operator's License.

Preferred certifications: GIAC (GICSP, GCIA, GCIP); Network (CCNA, CCNP, CCIE), MCSE certification and CISCO product certifications.

Participates in on-call rotation and emergency response tasks.

TOOLS AND EQUIPMENT USED :

Mini-computer consoles, tape and disk storage systems, various network and peripheral devices and office equipment as normally associated with the use of telephone, personal computers including word processing and other software, copy and fax machines.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee works is regularly required to use hands to finger, handle, feel or operate objects, tools or controls and reach with hands and arms. The employee frequently is required to sit and talk or hear. The employee is occasionally required to walk; stand; climb or balance; stoop, kneel, crouch, or crawl; taste or smell.

The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and color vision, and the ability to adjust focus.

WORK ENVIRONMENT:

The work characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

While performing the duties of this job, the employee works in a computer center, network closets and occasionally works in various field settings. The employee regularly works near moving mechanical parts, and is occasionally exposed to risk of vibration and electromagnetic radiation. The employee is occasionally exposed to risk of electrical shock. The noise level in the work environment is a moderately loud office setting.

Massachusetts Water Resources Authority (MWRA) is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, national or ethnic origin, age, religion, disability, sex or gender, sexual orientation, gender identity or expression, or veteran status.

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WANTED: A team player with a make-it-happen attitude, eager to lead clients to success and thrive in a fast-paced, dynamic environment. The ideal candidate is a passionate learner and excellent communicator who enjoys wearing multiple hats, managing daily client operations, executing projects, and driving strategic objectives. We're looking for someone who is process-driven, detail-oriented, and ready to partner with clients and recommend improvements for ongoing success.

Preference for local candidates to work out of our Wakefield, MA office 3 days/week.

Here's what you'll do:

• Drive client satisfaction and retention through proactive verbal and written communication, relationship building, and dependable service across all levels of stakeholder engagement.
• Support the development of industry standards by leading and executing the daily operations of client-facing working groups, committees, and boards-this includes:
  • Coordination, scheduling, agenda and meeting material development, meeting facilitation, and minute-taking
  • Proactively communicate with client leadership to establish meeting cadence, deliver reference materials, and ensure participants are onboarded and supported.
  • Ensuring effective tracking and follow-through on key decisions, action items, and deliverables across all areas of the organization.
  • Manage collaboration platform administration, working group rosters, and attendance tracking with a strong focus on accuracy.
  • Apply a process-driven, systematic approach to maintain consistency and quality across all working group activities.
  • Align efforts and outcomes with broader programmatic and strategic objectives.
• Develop, maintain, and continuously improve procedural documentation to ensure clarity, consistency, and scalability across support operations.
• Collaborate with cross-functional teams-such as events, finance, marketing, and technology-to deliver successful events, webinars, marketing collateral, reports, and tools aligned with client priorities and technical initiatives.
• Embrace continuous learning and adapt quickly to new technologies and tools to support clients operating in standards-driven, nonprofit, and tech-focused environments.
• Maintain and analyze program data to generate accurate reports that enable informed, data-driven decision-making and continuous performance improvement.
• Support execution of strategic plans and implementation of client policies, programs, and membership initiatives to advance engagement and organizational goals.
• Execute and manage client membership processes, including handling inquiries, onboarding, renewals, and benefit delivery with a client-first, solution-oriented mindset.
• Engage and coordinate with global stakeholders, thoughtfully and professionally navigating cultural differences and international protocols to foster inclusive and respectful collaboration, whether online or in person.

As our next Program Specialist, Technology & Standards, you will bring:

• Bachelor's degree (B.A./B.S.) required.
• 3-6 years' experience in project coordination, client services, or an industry association/professional agency environment.
• Strong critical thinking, problem-solving, and organizational skills with the ability to connect the dots between details and big-picture strategy.
• A passion for process: detail-oriented and systematic, with a drive for consistency and accuracy.
• Excellent verbal and written communication skills; polished, professional presence in client interactions.
• Quick learner who adapts easily to new tools, technologies, and subject matter.
• Computer proficiency, specifically with Microsoft Office Suite.
• Technologically curious and excited by opportunities to support innovation in mission-driven, nonprofit environments.
• Self-starter who works independently with initiative and confidence, while also collaborating effectively with remote and cross-functional teams.
• Able to juggle multiple priorities in a fast-paced, deadline-driven environment with composure and good judgment.
• Willingness and ability to travel domestically and internationally (approximately 2-4 times per year), including occasional work outside standard business hours as needed.
• Experience working with multiple cultures across all time zones a plus.

The target hiring range for this role is $55,000-$65,000 USD (annually). The starting base salary will be determined based on skills, experience, location, and other job-related factors. In addition, our total rewards package includes a robust medical, dental, and vision insurance plan (free option available for individuals); generous short- and long-term disability, supplemental life insurance, health care and dependent care, Flexible Spending Accounts, 401(k) savings match, paid parental leave, financial planning workshops, pre-paid legal plan, discretionary annual bonus and merit increase, and unlimited paid vacation time.

About Virtual Inc:

Headquartered in Wakefield, MA and with an office in Nashville, TN, Virtual also brings together a remote workforce from all over North America. Founded in 1999, Virtual's innovative and inclusive culture is the driving force behind our success and continued growth.

Our Virtual Team is made up of passionate professionals who understand the needs of associations, standards organizations, consortia, startup advocacy groups, and professional societies. The expertise within the Virtual team enables our clients to achieve their goals and make a mark on the world . Virtual's global clients include organizations led by Google, Facebook, Microsoft and more. We also service organizations that are tackling some of the biggest challenges in the world today, from eating disorders, to space travel to noise pollution.

We are proud to be recognized in the Best Places to Work list, twice! Living our values on a day-to-day basis is real. Not just a poster on the wall. Virtual's core values include trust, respect, inclusion, innovation, service excellence, empowerment, teamwork, generosity, and fun.

Great work life balance position with excellent benefits!

Seeking a Tech Support Field Engineer who is passionate about providing quality care and wants to make a difference in the lives of older adults. Our company's mission is to support older adults by providing innovative care that allows them to live as long as possible in their own homes. The Tech Support Field Engineer provides support to employee end users on-site in the areas of personal computers/servers/mainframe applications, and data/voice network. Responsible for the installation of systems, including but not limited to, workstations, network equipment, printers, video conferencing, wireless devices such as cellphones and laptops and upgrades or any system changes affecting Information Technology. Troubleshoots network problems, computer issues, security, hardware, or software issues and works with appropriate IT personnel to solve

Work in a supportive environment where you have the benefit of team member's unique skills and expertise.

This is a full-time position, Monday- Friday 8-4pm with no weekend or holiday hours. Hybrid.

Essential Responsibilities:
• Provides timely on-site response to clients' issues, with desktop, laptops, cell phones, printer or other IT concerns via troubleshooting as second tier support protocol.
• Diagnoses problem source through discussions with users and coordinates with internal organization support to resolve problems.
• Responding to user requests to research complex problems associated with the organization's telecommunications networks (voice and/or data).
• Assists in hardware and software evaluation and recommends upgrades or improvements to IT infrastructure.
• Acquires, installs and upgrades PC components & software and planning for/responding to service outages.
• Provides training on desktop equipment and basic login procedures to new employees.
• Work with vendors in project planning and problem solving of IT related issues. Resolves problems which may impact project results.
• Assists senior IT staff on projects involving IT components.
• Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance.
• Manages hardware ordering and logistics of asset tracking all related computer equipment.
• Frequent local travel.
• Performs other duties as required.

Job Specifications:
• Associate's degree preferred.
• Previous (1-3 years) experience in information technology with emphasis in desktop support, client interface, hardware installation and operation.
• Understanding of basic desktop functions and related software.
• Good verbal and written communication skills.
• Able to work independently

Covid vaccine required.

Benefits:

• Health insurance
• Dental insurance
• Vision insurance
• Paid time off
• Retirement plan
• Supplemental benefits

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment.

Summary:

The Senior Director, Engineering & Technology Operations, is a senior leader responsible for the strategic oversight and execution of product, project and technology functions. This individual will lead and integrate multidisciplinary teams to ensure efficient delivery of technology solutions and operational excellence. A key aspect of this role is the professional delivery of externally facing Salesforce applications to support the services provided by Virtual.

Preference for local candidates to work out of our Wakefield, MA office 3 days/week.

Here's what you'll do:

Leadership & Strategy

• Set and execute a unified vision for technology operations aligned with organizational goals and priorities.
• Provide leadership across project management, product management, development, IT infrastructure, and cybersecurity functions.
• Build, mentor, and manage high-performing, cross-functional teams.

Engineering Excellence (Salesforce Architecture & DevOps)

• Continued process improvement leading to the delivery of user centric, high quality and robust products that are delivered on Salesforce and are used by Virtual customers in operating their associations.
• Ability to engage with software engineers and infrastructure engineers at a technical level to help define future state architectures and negotiate scalability challenges.
• Define the future state of our multicloud solutions with the use of secure CI/CD and infrastructure as code.

Product & Platform Oversight

• Guide product management strategy to ensure user-centered solutions that drive business impact.
• Oversee the roadmap of enhancements, customizations and technical debt to ensure scalability, maintainability, and business alignment.
• Translate business requirements into actionable roadmaps and measurable outcomes.

Budget & Financial Management

• Own and manage the full technology operations budget, including forecasting, planning, and monitoring across multiple departments and projects.
• Drive cost efficiency and ROI through strategic vendor management, resource allocation, and technology investment planning.
• Provide regular financial reporting to senior leadership, identifying opportunities for savings and performance improvements.

Project & Program Management

• Lead enterprise-wide project management and technical project execution.
• Ensure delivery of strategic initiatives on time, on budget, and in alignment with scope and quality standards.
• Establish and maintain best-in-class project governance, risk management, and performance tracking frameworks.

IT Services & Infrastructure

• Ensure reliable, secure, and responsive internal IT operations including helpdesk, device management, and network services.
• Oversee technology lifecycle planning, software asset management, and infrastructure performance.

Security & Risk Management

• Lead information security analysis and monitoring efforts to protect organizational assets.
• Ensure compliance with data privacy regulations and security best practices across all technology operations.

Cross-functional Collaboration

• Serve as a key liaison between technology and business units, fostering collaboration and shared accountability.
• Provide regular executive-level updates on program performance, risk, and value realization.

As our next Senior Director, Engineering & Technology Operations, you will bring:

• 12+ years of progressive experience in technology leadership, including significant experience in budget ownership and financial accountability.
• 10+ years of engineering experience, specifically with developing applications on Salesforce and leveraging external APIs.
• Demonstrated success managing complex technology operations and budgets at scale.
• Strong understanding of IT service management, security best practices, and Salesforce development.
• Proven leadership in cross-functional program delivery and stakeholder communication.
• Bachelor's degree in Information Technology, Computer Science, or related field; advanced degree or certifications (e.g., PMP, CISSP, ITIL, Salesforce) strongly preferred.

The target hiring range for this role is $150,000 - $180,000 USD (annually). The starting base salary will be determined based on skills, experience, location, and other job-related factors. In addition, our total rewards package includes a robust medical, dental, and vision insurance plan (free option available for individuals); generous short- and long-term disability, supplemental life insurance, health care and dependent care, Flexible Spending Accounts, 401(k) savings match, paid parental leave, financial planning workshops, pre-paid legal plan, discretionary annual bonus and merit increase, and unlimited paid vacation time.

About Virtual Inc:

Headquartered in Wakefield, MA with another office in Nashville, TN, Virtual also brings together a remote workforce from all over North America. Founded in 1999, Virtual's innovative and inclusive culture is the driving force behind our success and continued growth.

Our Virtual Team is made up of passionate professionals who understand the needs of associations, standards organizations, consortia, startup advocacy groups, and professional societies. The expertise within the Virtual team enables our clients to achieve their goals and make a mark on the world . Virtual's global clients include organizations led by Google, Facebook, Microsoft and more. We also service organizations that are tackling some of the biggest challenges in the world today, from eating disorders, to space travel to noise pollution.

We are proud to be recognized in the Best Places to Work list, twice! Living our values on a day-to-day basis is real. Not just a poster on the wall. Virtual's core values include trust, respect, inclusion, innovation, service excellence, empowerment, teamwork, generosity, and fun.

Description

Amazon Robotics develops state-of-the art robotics for Amazon’s Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team partners with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our robotic and automation solutions via human supervisory control. GO-AI’s Technology & Development Team is a cross-functional team of Software Developers (frontend and backend), Data Engineers, Technical Program Managers, and Business Intelligence Engineers who are responsible for the technical strategy and delivery for GO-AI.

Key job responsibilities

• Design, implement, and deploy GO-AI data solutions that are high quality (e.g., secure, testable, maintainable, low-defects, efficient, well documented etc.) and incorporate best practices

• Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve GO-AI’s data architecture, making it better and easier to maintain

A day in the life

Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:

1. Medical, Dental, and Vision Coverage

2. Maternity and Parental Leave Options

3. Paid Time Off (PTO)

4. 401(k) Plan

If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you’re passionate about this role and want to make an impact on a global scale, please apply!

Basic Qualifications

• 3+ years of data engineering experience

• Experience with data modeling, warehousing and building ETL pipelines

• Experience in at least one modern scripting or programming language such as Python, Java, Scala, and/or NodeJS

• Have a solid understanding of data design approaches and how to best use them

• Bachelor's degree in engineering, computer science or relevant field

Preferred Qualifications

• Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)

• Experience with AWS technologies such as Redshift, S3, AWS Glue, EMR, FireHose, Lambda, IAM roles and permissions, Athena, RDS, DynamoDB, and/or AWS Elastic Search

• Experience with SQL

• Experience writing and/or using REST APIs

• Experience working with cross-functional engineering teams developing artificial intelligence and/or robotic solutions

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,900/year in our lowest geographic market up to $205,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon Robotics develops state-of-the art robotics for Amazon's Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team partners with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our robotic and automation solutions via human supervisory control. GO-AI's Technology & Development Team is a cross-functional team of Software Developers (frontend and backend), Data Engineers, Technical Program Managers, and Business Intelligence Engineers who are responsible for the technical strategy and delivery for GO-AI.
Key job responsibilities
- Design, implement, and deploy GO-AI data solutions that are high quality (e.g., secure, testable, maintainable, low-defects, efficient, well documented etc.) and incorporate best practices
- Focus on operational excellence, constructively identifying problems and proposing solutions, taking on projects that improve GO-AI's data architecture, making it better and easier to maintain
A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Basic Qualifications
- 3+ years of data engineering experience
- Experience with data modeling, warehousing and building ETL pipelines
- Experience in at least one modern scripting or programming language such as Python, Java, Scala, and/or NodeJS
- Have a solid understanding of data design approaches and how to best use them
- Bachelor's degree in engineering, computer science or relevant field
Preferred Qualifications
- Experience with non-relational databases / data stores (object storage, document or key-value stores, graph databases, column-family databases)
- Experience with AWS technologies such as Redshift, S3, AWS Glue, EMR, FireHose, Lambda, IAM roles and permissions, Athena, RDS, DynamoDB, and/or AWS Elastic Search
- Experience with SQL
- Experience writing and/or using REST APIs
- Experience working with cross-functional engineering teams developing artificial intelligence and/or robotic solutions
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118,900/year in our lowest geographic market up to $205,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.

Description
Amazon Robotics develops state-of-the art robotics for Amazon's Fulfillment Centers, which handle more individual items than any company in the world. We are combining computer vision, mobile robots, advanced end-of-arm tooling and high-degree of freedom movement to solve real-world problems at huge scale. Our team partners with a variety of customers across Amazon worldwide to conceive, develop, prototype and deploy a wide range of robotic systems. Within Amazon Robotics, Global Operations - Artificial Intelligence (GO-AI) enables Amazon to accelerate and scale our machine learning transformation via human-in-the-loop support. GO-AI's Technology Team is a cross-functional team of Software Developers, Technical Program Managers, Data Engineers, and Business Intelligence Engineers who are responsible for the technical strategy and delivery for GO-AI.
Key job responsibilities
- Help define GO-AI's technology portfolio.
- Work with GO-AI's Software Team to define and deliver GO-AI's software feature roadmap.
- Identify any internal or external tooling needed, and manage make verses buy decisions.
- Manage and lead outsourced technical service providers.
- Engage with technology program customers to understand their GO-AI needs, and lead these ongoing customer relationships.
- Work with DE's and BIE's to build GO-AI performance metrics and dashboards for programs based on their lifecycle phase (e.g. early research through KTLO transition).
- Ensure GO-AI has successful integrations with the right tooling to support the programs.
- With efforts from developers, help technology program customers understand the "tipping point" where their technology is mature enough to deploy to the Amazon Fulfillment Network with support from GO-AI real-time HITL annotation support.
- Work with GO-AI's Operations team to ensure resources are available to annotate data per customer needs.
- Work with GO-AI's Experiments team to assist new customers the team identifies via Go-Kit experimentation and analysis.
A day in the life
Amazon offers a full range of benefits for you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skillsets. If you're passionate about this role and want to make an impact on a global scale, please apply!
Basic Qualifications
- 5+ years of technical product or program management experience
- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience
- Experience managing programs across cross functional teams, building processes and coordinating release schedules
Preferred Qualifications
- 7+ years of working directly with engineering teams experience
- Experience with Agile and Project Management toolsets.
- Experience developing and executing/delivering product and technical roadmaps.
- Experience working with engineering teams developing artificial intelligence, machine learning, and/or robotic solutions.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $114,500/year in our lowest geographic market up to $197,800/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.