15 Technology jobs in Gurabo

**Job Description**
As the **AI & Emerging Technology Strategist** in the Office of Technology & Innovation, you will be a key strategic leader responsible for bridging the gap between our cutting-edge AI and Analytics capabilities and the business needs of our most important clients. You will be the trusted advisor to C-level executives, helping them understand the transformative potential of AI and Analytics, and you will be a prominent voice in the industry, shaping the conversation around these critical technologies.
You will work closely with our sales teams, product development, and engineering organizations to ensure our solutions are aligned with market needs and that we are delivering exceptional value to our clients. Your deep technical expertise, coupled with your exceptional communication and presentation skills, will be instrumental in winning new business and fostering long-term strategic partnerships.
**Key Responsibilities:**
+ **Executive Engagement & Relationship Building:**
+ Serve as a trusted advisor and thought leader to C-level executives (CIOs, CTOs, CEOs, CDOs) at key client organizations.
+ Develop and maintain strong, long-term relationships with executive stakeholders, understanding their business challenges and strategic priorities.
+ Lead executive-level presentations, workshops, and strategic discussions to articulate the value proposition of our AI and Analytics solutions.
+ Translate complex technical concepts into clear, concise, and business-oriented language for executive audiences.
+ **Thought Leadership & Industry Influence:**
+ Develop and articulate a compelling vision for the future of AI and Analytics, both internally and externally.
+ Represent Oracle as a leading voice in the AI and Analytics space through speaking engagements, industry events, publications, and social media.
+ Stay abreast of the latest trends, technologies, and competitive landscape in AI and Analytics.
+ Contribute to the development of white papers, blog posts, and other thought leadership content.
+ **Strategic Sales Support:**
+ Partner with sales teams to develop and execute strategies for engaging with key accounts.
+ Provide deep technical expertise and credibility in high-stakes sales cycles.
+ Help qualify opportunities and develop compelling solutions that address specific client needs.
+ Contribute to the creation of impactful proposals and presentations.
+ **Product Strategy & Innovation:**
+ Provide market insights and client feedback to inform our AI and Analytics product roadmap and innovation efforts.
+ Identify emerging market opportunities and potential areas for new product development.
+ Collaborate with product management and engineering teams to ensure our offerings meet the evolving needs of the market.
+ **Internal Enablement:**
+ Educate and mentor internal teams (sales, marketing, technical) on the latest AI and Analytics trends and our company's capabilities.
+ Develop and deliver training materials and presentations.
+ Foster a culture of innovation and knowledge sharing within the organization.
**Responsibilities**
+ Bachelor's degree in Computer Science, Engineering, Data Science, or equivalent experience; Master's or Ph.D. preferred.
+ **10+ years of experience** in the field of AI and Analytics, with increasing levels of responsibility.
+ **Proven track record of successful engagement with C-level executives** and building strong relationships.
+ Exceptional communication, presentation, and interpersonal skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
+ Deep understanding of various AI and Analytics methodologies, technologies, and platforms (e.g., Machine Learning, Deep Learning, NLP, Computer Vision, Data Warehousing, Business Intelligence).
+ Strong understanding of industry trends, challenges, and opportunities related to AI and Analytics adoption.
+ Experience in pre-sales or consulting roles, with a demonstrated ability to influence and drive sales outcomes.
+ Excellent problem-solving and analytical skills.
+ Ability to work independently and collaboratively in a fast-paced environment.
+ Willingness to travel as needed.
**Preferred Qualifications:**
+ Experience in Oracle Fusion Applications, Fusion Data Intelligence, and Oracle Cloud Infrastructure
+ Established reputation as a thought leader in the AI and Analytics space (e.g., publications, speaking engagements).
+ Experience working with cloud platforms (e.g., AWS, Azure, GCP) and their AI/ML services.
+ Knowledge of data governance, security, and ethical considerations related to AI.
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from $52.16 to $5.91 per hour; from: 108,500 to 199,500 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 65/35 - 80/20.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC5
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

**Become a part of our caring community and help us put health first**
The Medicaid Lead, Technology Solutions builds strategic partnerships and manages relationships between IT and the aligned business group(s). The Lead facilitates guidance to business partners on information technology (IT) solutions, stays current on and leverages industry trends, and challenges business and IT to drive for best outcomes by leveraging the best technology solutions. This is achieved by having a clear understanding of business, its strategic direction, and targeted outcomes along with technology trends both internal and external to the organization. The role serves as the Single Point of Contact representing assigned business area(s) to the IT organization and representing Humana IT with internal business partners along with State and Federal regulators. The Lead contributes to RFP responses to ensure they are accurate and reflect the true and competitive capabilities Humana brings to the table, ensures internal SLAs are in place to support contracts and technology is configured to operate within contractual obligations. The Lead drives solutions at an organizational level to provide maximum value and align to the overarching IT strategy.
**This State Technology Lead role will cover the Michigan Medicaid/DSNP product lines along with one additional state.**
**Responsibilities**
**Market Engagement and Presence:**
+ Active Participation: Engage actively in market leadership forums to stay connected with market needs and dynamics.
+ Deep Understanding: Develop a thorough understanding of market contract requirements and maintain regular communication with market leadership to ensure alignment and responsiveness.
**Communication and Transparency:**
+ Enhanced Communication: Improve communication and transparency with market teams by clearly articulating the enterprise IT strategy and its impact on the markets. Improve the understanding of Market needs within IT and ultimately the quality of delivery by representing the Market in IT forums.
+ Regular Meetings: Hold regular meetings to discuss IT priorities, new requests, and collaborate with Market Operations and Compliance teams. Facilitate and communicate with state agencies on outages, impacts, and mitigation planning.
**Advocacy and Leadership:**
+ Market Advocacy: Advocate for the market's technical needs and assist in navigating approvals and prioritizations in partnership with the market COO.
+ Execution Leadership: Lead the translation of contracts into internal technical requirements and oversee the execution process from start to finish, ensuring all stakeholders are aligned and informed, including new functionality needs, data connections, adaption to changing state regulations and the like.
**Reporting and Metrics:**
+ Consistent Reporting: Establish a consistent reporting cadence and template for market-based reporting to ensure clarity and accountability.
+ Compliance and Reporting Tracking: Track market compliance and reporting SLAs to drive performance, identify areas for improvement, and ensure alignment with market goals.
**Operational Focus and Proactivity:**
+ Priority Management: Balance competing priorities by reducing or adjusting, in partnership with the market COO, the number of simultaneous initiatives to focus on the most critical projects.
+ Proactive Issue Management: Partner with the Portfolio and PMO teams to address project concerns proactively and create mitigation plans for potential impacts, ensuring timely delivery of needed capabilities.
**Use your skills to make an impact**
**Required Qualifications**
+ Solid understanding of operations, technology, communications, and processes
+ Solid understanding of healthcare operations, particularly around claims processing, enrollment, provider data management and clinical operations; Medicaid preferred
+ Comprehensive understanding of a Medicaid Managed Care architecture, tools, utilities and processes utilized to deliver on core competences
+ Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
***While this is a remote opportunity,** **it will require the willingness to travel to the market office and state office as needed***
**Preferred Qualifications**
+ Master's degree
**Additional Information**
**Why Humana?**
At Humana, we know your well-being is important to you, and it's important to us too. That's why we're committed to making resources available to you that will enable you to become happier, healthier, and more productive in all areas of your life. Just to name a few:
+ Work-Life Balance
+ Generous PTO package
+ Health benefits effective day 1
+ Annual Incentive Plan
+ 401K - Excellent company match
+ Well-being program
+ Paid Volunteer Time Off
If you share our passion for helping people, we likely have the right place for you at Humana.
**Work at Home Guidance**
To ensure Home or Hybrid Home/Office associates' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office associates must meet the following criteria:
+ At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is recommended; wireless, wired cable or DSL connection is suggested
+ Satellite, cellular and microwave connection can be used only if approved by leadership
+ Associates who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
+ Humana will provide Home or Hybrid Home/Office associates with telephone equipment appropriate to meet the business requirements for their position/job.
+ Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information
**SSN Alert Statement**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from with instructions on how to add the information into your official application on Humana's secure website.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$117,600 - $161,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 08-13-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
?
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

Job Description

Job Description

About DECA

DECA is a leading analytics, advisory, and tax platform dedicated to unlocking government incentive opportunities for businesses. Our mission is to streamline access to public funding through cutting-edge technology, data-driven insights, and expert guidance.

Operating at the intersection of finance, compliance, and strategic growth, we help companies navigate Puerto Rico’s complex business landscape by leveraging quantitative analytics and qualitative expertise. Our holistic approach ensures that organizations maximize available monetary incentives, optimize tax structures, and secure capital solutions tailored to their needs.

Our Core Competencies

• Foundational Business Setup – Establishing a strong operational framework for long-term success.
• Incentives Decree Applications – Navigating government programs to unlock financial benefits.
• Ongoing Compliance & Tax Strategy – Ensuring regulatory adherence while optimizing tax efficiency.
• Access to Capital – Facilitating funding through monetizable tax credits, local cash grants, federal R&D grants, and green energy investment incentives.

At DECA, we empower businesses with strategic financial solutions that drive sustainable growth. Whether securing tax credits, financing acquisitions, or optimizing compliance, we provide the expertise and tools to help organizations thrive in Puerto Rico’s dynamic economic environment.

Role Summary
The CTO will define, lead, and scale DECA’s technology vision. This is a hands-on executive leadership role responsible for infrastructure strategy, product engineering alignment, security standards, and scaling a world-class technical organization. The CTO will partner with executive peers and cross-functional teams to ensure that DECA’s technology stack is scalable, compliant, and aligned with our mission.

Key Responsibilities

Technology Leadership

1. Define and drive the long-term technology vision, roadmap, and architectural standards.
2. Oversee infrastructure, product engineering, DevOps, QA, and compliance readiness.

Team Building & Culture

1. Build and lead a high-performing technical team, including DevOps, QA, and full stack developers.
2. Champion a culture of security, testing discipline, automation, and engineering excellence.

Systems & Infrastructure

1. Own the design and evolution of DECA’s platform architecture and cloud infrastructure (GCP).
2. Ensure high availability, reliability, and audit-ready compliance (SOC 2, ISO 27001).

Executive Collaboration

1. Partner with Product, Operations, and Compliance leaders to align technical solutions with client impact.
2. Report directly to the CEO and advise on investment, risk, and vendor technology decisions.

Qualifications

1. 10+ years in engineering or technology leadership, with prior experience as a CTO or VP Engineering.
2. Proven experience scaling platforms from early-stage to growth (ideally in SaaS, fintech, or govtech).
3. Deep understanding of DevOps practices, software development lifecycles, and audit frameworks.
4. Expertise in cloud infrastructure (GCP preferred), security operations, and data governance.
5. Executive presence with strong communication skills for board-level reporting and strategic alignment.

Compensation & Benefits

1. Competitive executive salary
2. 401K with employer contribution up to 6%
3. Equity participation
4. Full health, dental, vision benefits
5. Flexible remote work policy
6. Opportunity to build a tech stack and team from the ground up

Why Join DECA?

You’ll be the architect of our operational backbone—helping us ship faster, more securely, and with confidence. This is an opportunity to lay the groundwork for our Technology team at DECA as we scale, with the autonomy to shape systems, tools, and culture from the ground up.

Monday thru Fridays, from 9am to 6pm

**Become a part of our caring community and help us put health first**
The Emerging Technology Engineer 1 assists in analyzing enterprise requirements and applies emerging technologies to support long-term business objectives. This role is responsible for researching, collecting, and disseminating information on new technologies and key learnings across the organization. Assignments are typically straightforward and of moderate complexity.
**Job Description:**
+ Research and recommend changes to foundational architecture to support business growth and innovation.
+ Support research projects that identify and evaluate emerging technologies with potential enterprise applications.
+ Interface with users and staff to assess possible implementation of new technology, aiming to improve existing systems and meet business needs.
+ Analyze and research deployment processes and assist in their execution.
+ Demonstrate an understanding of professional concepts, standards, regulations, strategies, and operational guidelines relevant to the assigned work area.
+ Make decisions regarding personal work approach and priorities, adhering to direction and existing procedures or professional standards, with some interpretation as required.
**Key Responsibilities:**
+ Design, develop, and implement cognitive solutions
+ Collaborate with cross-functional teams
+ Conduct research and analysis
+ Manage the AI lifecycle
+ Infrastructure and data management
+ Develop and maintain AI strategies
+ Analysis and experimentation
+ Ensure ethical AI and responsible development
+ Troubleshoot and resolve technical issues
+ Prepare technical documentation
**Use your skills to make an impact**
**Product taxonomy capabilities involved:**
+ Chat (Asynchronous, Synchronous)
+ Chatbot
+ SMS/Text (2 Way)
+ Co-Browse
+ Intelligent Virtual Assistant (IVA)
+ Video Conferencing
+ Fax2Mail
**Required Qualifications:**
+ Bachelor's degree in a relevant technical discipline.
+ About 3 years of technical experience.
+ Demonstrated passion for contributing to an organization focused on continuously improving consumer experiences.
**Additional Information:**
+ Candidates who are recent graduates and have 0-2 years of experience are encouraged to apply.
+ Please note that all work is conducted in the Eastern Time Zone.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$66,800 - $91,100 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 08-14-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
?
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**Your Future Evolves Here**
Evolent partners with health plans and providers to achieve better outcomes for people with most complex and costly health conditions. Working across specialties and primary care, we seek to connect the pieces of fragmented health care system and ensure people get the same level of care and compassion we would want for our loved ones.
Evolent employees enjoy work/life balance, the flexibility to suit their work to their lives, and autonomy they need to get things done. We believe that people do their best work when they're supported to live their best lives, and when they feel welcome to bring their whole selves to work. That's one reason why diversity and inclusion are core to our business.
Join Evolent for the mission. Stay for the culture.
**What You'll Be Doing:**
**Job Summary**
The Senior Analyst, Contact Center Technology plays a pivotal role in supporting, enhancing, and optimizing contact center technologies to ensure seamless integration with operational workflows. This role is crucial in providing technical expertise to both IT teams and contact center stakeholders. The ideal candidate will possess a robust technical background, comprehensive knowledge of contact center platforms, and a commitment to optimizing the customer experience through innovative technology solutions. Collaboration with cross-functional teams is key to maintaining and improving the performance, reliability, and functionality of contact center systems.
**Essential Functions**
- Support and Maintenance: Manage and provide ongoing support for key telephony and contact center technologies, including PBX, ACD, IVR, CTI, Dialer Campaigns, Surveys, Fax, and Workforce Management systems.
- Collaboration with IT: Work alongside the IT team to configure, implement, and maintain contact center applications, ensuring their optimal performance.
- Troubleshooting & Issue Resolution: Proactively diagnose, troubleshoot, and resolve technical issues, ensuring minimal disruption to contact center operations.
- Service Requests & Incident Management: Efficiently handle service requests and incidents, ensuring proper prioritization and timely resolution per Evolent's IT Change Management and Incident Management processes.
- Performance & Optimization: Partner with contact center operations to analyze business requirements and recommend technical solutions to improve performance and processes.
- Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system functionality.
- Training & Support: Deliver training and hands-on support to contact center staff and end-users to ensure effective use of technologies and applications.
- System Monitoring & Insights: Monitor system performance and capacities, provide data-driven insights, and proactively recommend improvements to enhance system reliability and operational efficiency.
- Documentation: Develop and maintain system documentation, including configurations, troubleshooting guides, knowledge base articles, and operational procedures.
- Stakeholder Liaison: Act as the first tier liaison between IT and contact center stakeholders, ensuring clear communication of system capabilities and limitations.
- Industry Awareness: Stay informed on industry trends, emerging technologies, and best practices to recommend innovative solutions that enhance the customer service experience.
- On-Call Support: Provide periodic on-call support to ensure uninterrupted contact center operations.
**Required Qualifications**
- Experience: Minimum of 5 years of experience in supporting and managing telephony and contact center technologies, including PBX, ACD, IVR, CTI, and Workforce Management systems.
- Technical Expertise: Strong technical skills with experience in system configuration, troubleshooting, and ongoing support.
- Platform Knowledge: Familiarity with both cloud-based and on-premises contact center platforms (e.g., Genesys, NICE, etc.).
- Operational Insight: Deep understanding of contact center operations, including call routing, queuing, reporting, and analytics.
- Cross-Functional Collaboration: Proven experience working with cross-functional teams, including IT, business stakeholders, and third-party vendors.
- IT Service Management: Familiarity with IT Service Management (ITSM) frameworks and methodologies.
- Security Awareness: Knowledge of IT security best practices and their application within contact center environments.
- Analytical Thinking: Ability to gather technical requirements, analyze challenges, and design efficient, data-driven solutions.
- Testing & Integration: Experience in system testing, deployment, and integration processes.
- Problem-Solving & Analytics: Strong problem-solving abilities with a focus on leveraging data analytics to drive performance improvements.
- Communication Skills: Exceptional communication skills, both written and verbal, with the ability to translate complex technical concepts for non-technical stakeholders.
**Preferred Qualifications**
- Platform Specialization: Hands-on experience with Genesys and NICE contact center solutions.
- Industry Knowledge: Familiarity with contact center best practices and industry standards.
- Disaster Recovery: Knowledge of disaster recovery processes to ensure business continuity.
- Workforce Optimization: Experience with Workforce Optimization (WFO) and Workforce Management (WFM) tools.
- CRM Integration: Experience with CRM and customer service platforms.
- Emerging Technologies: Knowledge of AI, chatbots, and other emerging technologies in the contact center space.
- Programming Skills: Experience with scripting or programming languages (e.g., SQL, JavaScript, or Python) for custom integrations and solutions.
- Agile Methodologies: Experience with Agile practices such as Scrum and Kanban for project management.
**Preferred Education**
- Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and work experience.
**Preferred Certifications**
- ITIL Foundations
- Cisco Certified Network Associate (CCNA) or other networking certifications
- Genesys Cloud CX Professional or equivalent certification in contact center technology
- Genesys Cloud CX Specialist Certifications
**General Performance Criteria**
As the Sr Analyst, Contact Center Technology, you will be required to fulfill your responsibilities while meeting the following general performance criteria for this position at this level:
**Expertise** : You are a go-to resource for certain methods and take initiative to add to your list of specialties.
**Communication** : You guide others through problem solving whether it is a technical issue, project impediment, or conflict.
**Domain** : You guide the delivery of your team to make a positive impact on other parts of the company based on detailed knowledge of the needs of those stakeholders and how those needs are supported by your team.
**System** : You own relevant segment of systems that are used regularly for the business to function and are well versed in the related KPIs.
**Process** : You question the status quo in a constructive manner to find areas for the team to improve.
Influence: You regularly make an impact to your entire team.
**To comply with HIPAA security standards (45 C.F.R. sec. 164.308 (a) (3)), identity verification may be required as part of the application process. This is collected for compliance and security purposes and only reviewed if an applicant advances to the final interview state. Reasonable accommodations are available upon request.**
**Technical Requirements:**
We require that all employees have the following technical capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet router. These at-home technical requirements are subject to change with any scheduled re-opening of our office locations.
**Evolent is an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.** **If you need reasonable accommodation to access the information provided on this website, please contact** ** ** **for further assistance.**
The expected base salary/wage range for this position is $90,000-100,000. This position is also eligible for a bonus component that would be dependent on pre-defined performance factors. As part of our total compensation package, Evolent is proud to offer comprehensive benefits (including health insurance benefits) to qualifying employees. All compensation determinations are based on the skills and experience required for the position and commensurate with experience of selected individuals, which may vary above and below the stated amounts.
Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

**Become a part of our caring community and help us put health first**
Drive innovation and lead high-impact technology initiatives as a Senior Technology Leadership Professional! In this pivotal role, you'll oversee end-to-end software or hardware product delivery, tackling complex challenges that require deep analytical thinking and strategic decision-making. Make your mark on product performance and help shape the future of technology solutions.
The Epic Senior Technology Leadership Professional works with engineering and test team to drive products from design completion to volume production release. Helps integrate Humana data and applications with our Epic instance. Performs various engineering tests to verify and validate product designs. Support Health Systems during onboarding and testing of Epic interoperability products. Ensures that production schedules are followed and product(s) meet specifications and quality requirements. Interacts with product engineering, quality and business product leads to analyze and provide technical support to help resolve customers' product related problems/issues. Begins to influence department's strategy. Makes decisions on moderately complex to complex issues regarding technical approach for project components, and work is performed without direction. Exercises considerable latitude in determining objectives and approaches to assignments.
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree
+ 5 or more years of technical experience
+ 2 or more years of experience with Epic
+ Excellent communication skills with the ability to collaborate and communicate effectively across varying levels of personnel
+ Experience with unit testing and mocking
+ Must be passionate about contributing to an organization focused on continuously improving consumer experiences
**Preferred Qualifications**
+ Epic Payer Platform Experience
+ Epic Bridges Certification
+ PMP Certified
+ Six Sigma Certified
+ MBA or another Advanced Degree
+ Demonstrated ability running large scale projects
+ Experience with technology solutions assessments and/or strategy planning oversight
**Additional Information**
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$106,900 - $147,000 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline: 08-09-2025
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.
?
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our

**_What Technology Product Management contributes to Cardinal Health_**
Commercial Technologies manages the enterprise's portfolio of commercial technologies to maximize the business value of the technologies and enhance the customer experience. This function creates strategies for the portfolio and innovative solutions based on relationships with business leaders, develops back-end solutions and capabilities, and improves the front-end experience.
Technology Product Management provides end-to-end management for commercial technologies to drive high customer satisfaction and business value for the technologies. This job family develops strategies for the commercial technology portfolio and works with business leaders and capacity planning roles to forecast demand for each service. This job family also allocates financial and human resources within the commercial technology portfolio and identifies opportunities for business to share and leverage commercial technology resources.
Velocare is Cardinal Health's distributed supply-chain, and last-mile fulfillment solution designed to support high-acuity hospital-level care at home through fast, coordinated delivery from local depots, often within one to two hours of order placement. Our platform supports the entire workflow, from ordering, delivery, collection, cleaning, and consolidated billing, empowering health systems, digital health companies, and telehealth providers to scale home-based care seamlessly.
**_Responsibilities_**
+ Manage and coach agile software development teams in delivery of software products to market.
+ Demonstrate knowledge of the project management initiating, planning, executing, monitoring/controlling, and closing processes.
+ Connect short-term demands to long-term implications, in alignment with the supporting business case.
+ Effectively balance competing project constraints including but not limited to scope, quality, schedule, funding, budget, resources, and risk, to manage project success.
+ Connect project objectives to broader organizational goals.
+ Partner with stakeholders and the development team to establish a product roadmap and ensures there is a shared understanding of product/business requirements.
+ Partner with stakeholders to ensure the team is producing a solution that meets established standards, procedures and practices.
+ Collaborate with stakeholders to aggressively address issues, risks and mitigation plans.
+ Ensure that software development teams have the resources in place that they need to deliver software products.
+ Partner with stakeholders to establish and manage expectations around milestones and schedule.
+ Provide coaching on the adoption and improvement of agile/lean management and engineering practices on teams.
+ Encourage collaboration and proactively seek opportunities to improve collaboration.
+ Track and ensure visibility of historical team metrics and progress of the Iteration and releases.
+ Assist with internal and external communication by transparently radiating information, especially relative to historical team metrics, progress towards Iteration and release goals, and team capacity.
+ Optimize increases and sustain throughput, ensuring prioritization of work by value and risk.
+ Communicate project status (health, forecast, issues, risks, etc.) to stakeholders in an open and honest fashion.
+ Assist team with making appropriate commitments through story selection, sizing and tasking.
+ Proactively identify and remove blockers
+ Facilitate frequent retrospectives, sharing metrics to identify and implement improvements.
+ Coordinates release and sprint planning.
**_Qualifications_**
+ 8-12 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ Salesforce experience, preferred
+ Logistics experience, preferred
+ Proven ability to manage delivery by cross functional team in a fast-paced environment
+ Experience managing agile delivery by a distributed team.
+ Experience running Agile projects, including Agile at scale, PI planning, backlog grooming and sprint execution tracking
+ Experience managing dependencies across product, development, QA, infrastructure teams and external vendors
**_What is expected of you and others at this level_**
+ Applies advanced knowledge and understanding of concepts, principles, and technical capabilities to manage a wide variety of projects
+ Participates in the development of policies and procedures to achieve specific goals
+ Recommends new practices, processes, metrics, or models
+ Works on or may lead complex projects of large scope
+ Projects may have significant and long-term impact
+ Provides solutions which may set precedent
+ Independently determines method for completion of new projects
+ Receives guidance on overall project objectives
+ Acts as a mentor to less experienced colleagues
**Anticipated salary range:** $103,500 - $155,295
**Bonus eligible:** Yes
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with myFlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 08/17/2025 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
#LI-Remote
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (

**Job Description**
Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory.
**Responsibilities**
Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency.
Qualifications:
+ Successful track record selling related technology
+ 5-15 years sales experience
**Data & Cloud Technology Fluency**
+ Working knowledge of **modern data platforms** and architectures, including **data lakes, cloud data warehouses, real-time streaming, event-driven systems, and API integrations.**
+ Understanding of **AI/ML models**
Disclaimer:
**Certain US customer or client-facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates.**
**Range and benefit information provided in this posting are specific to the stated locations only**
US: Hiring Range in USD from: $97,800 to $185,100 per annum. May be eligible for equity. Eligible for commission with an estimated pay mix of 45/55.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect Oracle's differing products, industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical, dental, and vision insurance, including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto, homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - IC4
**About Us**
As a world leader in cloud solutions, Oracle uses tomorrow's technology to tackle today's challenges. We've partnered with industry-leaders in almost every sector-and continue to thrive after 40+ years of change by operating with integrity.
We know that true innovation starts when everyone is empowered to contribute. That's why we're committed to growing an inclusive workforce that promotes opportunities for all.
Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
We're committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing or by calling +1 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans' status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.