110 Technology jobs in Hartford

Customer Success Manager -Information Technology Manager 2

06457 Middletown, Connecticut Austin Community College

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

You are viewing a preview of this job. Log in or register to view more details about this job.

Customer Success Manager -Information Technology Manager 2

Are you an innovative Information Technology professional looking for the next step in your career?

If so, we encourage you to read the posting below and apply today!

TheState of Connecticut, Department of Administrative Services (DAS ), Bureau of Information Technology Solutions (BITS) is seeking applications from experienced individuals for the position ofCustomer Success Manager (Information Technology Manager 2) primarily in service to the Department of Emergency Management and Public Protections (DESPP ).

  • Professional growth and development opportunities
  • Standard hours 8:00 am to 5:00 pm with some flexibility based on operational needs
  • Located at 111 Country Club Road, Middletown, CT 06457
  • This hybrid position is eligible to apply for telework in accordance with the Telework Policy. The Policy can be foundHERE .

THE ROLE

Reporting to the Deputy Director of Agency Success, you will have responsibility for ensuring agencies get their business needs met through technology solutions. In your role, you will work directly with agency and BITS leadership. You will be embedded within an agency to understand and support the mission of the agency and serve as the primary point of contact for the agency into BITS. The Customer Success Manager will assist agencies with a strategic approach to meet agency needs and solve problems and represent their interests and priorities within BITS. Customer Success Managers may cover multiple agencies.

  • Serve as a strategic partner with their assigned agency or agencies
  • Align information technology planning with the business strategy
  • Responsible for managing the relationship between agency leaders and BITS
  • Interface regularly with agency leadership
  • Distributing communication to and from BITS and agencies, including priorities, status, customer satisfaction and more
  • Building an in-depth understanding of agency goals, business, standards, policies and mission
  • Acting as the agency's direct point of contact and escalation with BITS
  • Work closely with agency and BITS management to ensure we meet the agencies' needs
  • Growing and developing a team of applications experts to better serve our customers
  • Overseeing application development, production support and quality assurance IT staff in service of the agencies
  • Facilitating agency initiatives and projects through architecture, digital and governance process
  • Devising creative solutions on how to leverage technology to meet business needs
  • Coordinate the use of key people, resources, technologies, process, and capabilities to reach agency strategic goals
  • Manage IT budget and purchasing in coordination with agency fiscal teams
  • Set an example by acting in ways that are consistent with shared department values
  • Support Connecticut's Growth - To serve our citizens, businesses, state agencies and other branches of government by providing the highest quality services at the lowest possible cost.
  • Drive Continuous Innovation - To increase the efficiency and effectiveness of state government using best practices from the public and private sectors.
  • Provide Rewarding Careers - To attract and retain a workforce of hardworking, dedicated public servants committed to leading our phenomenal state forward.

Watch the video below to see what it's like to be a State of CT employee!

  • Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
  • Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date on the job posting.
  • Resume Policy: PerPublic Act 21-69 , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
  • Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
  • Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by .
  • Salary Calculations : For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.
  • Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

  • Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaires expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
  • Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpfulInterview Preparation Guide to make the best impression!
  • Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
  • The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
  • Note : This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at .

QUESTIONS? WERE HERE TO HELP:

Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Jasmyn Raymond atJasmyn.Raymond @ct.gov .

Join the State of Connecticut and take your next career step with confidence!

Within a state agency information technology division this class is accountable for the management and direction of information systems, applications development, systems maintenance, and similar information technology functions as well as technical and support staff.

EXAMPLES OF DUTIES

  • Plans, organizes and manages all operations and activities of an information technology services unit, division, function or location; responsible for meeting all data processing or information technology needs of the respective unit, division, function or location;
  • Establishes priorities for systems development and information technology projects in accordance with agency requirements;
  • Coordinates, plans and manages solution architecture projects;
  • Directs the planning, design and implementation of complex storage solution configuration;
  • Develops plans for future utilization information technology services in the overall agency program;
  • Within the financial resources of the agency ensuring the development of high quality, low-cost technology solutions aligned with the needs of the State and its agencies;
  • Aligns information technology planning with the business strategy;
  • Leads and influences the development of standards and decisions regarding changes to systems/applications;
  • Manages information systems activities within areas such as IT infrastructure and architecture, applications development, networks, computer operations and support;
  • Oversees information technology projects from conception to completion;
  • Works with leadership team to maximize cross-team contributions;
  • Leads information technology operations to ensure exceptional quality and timely response to all customer service issues;
  • Interfaces regularly with clients/customers;
  • Stays abreast of local, regional and national industry trends;
  • Understands the major economic, political, technological and competitive trends affecting technology;
  • To capture competitive advantages, searches out challenging opportunities to change, grow, innovate and improve;
  • Compares information technology with those of significant competitors and makes appropriate adjustments;
  • Coordinates the use of key people, resources, technologies, process, and capabilities to reach strategic goals;
  • Sets an example by acting in ways that are consistent with shared department values;
  • Fosters collaboration by promoting cooperative goals, building trust and enlisting others in a common vision;
  • Strengthens staff by providing choice, developing competence and offering visible support;
  • Focuses on continuous learning for self and staff;
  • Actively acknowledges individual and team accomplishments;
  • Leverages technological solutions to meet business needs;
  • Leads the recruitment and hiring of staff, including outreach, interview and selection
  • Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

  • Plan and Deploy for Business Results, which includes the ability to develop and implement business plans, IT plans, budget plans, and human resource plans in order to maximize budget allocations, technology, personnel and other resources to achieve agency and program goals.
  • Lead Change, which includes innovation, the ability to be a creative problem solver and a strategic thinker, and the ability to recognize and develop opportunities to grow and develop information technology services in response to customers and a changing work environment.
  • Focus on Results and Quality, including exercising and promoting accountability, and the ability to analyze surveys, financial and other data, and use strategic planning and performance measurement techniques to continuously improve performance and maintain competitiveness.
  • Understand Customers and Markets, which includes the ability to establish customer satisfaction and loyalty, forecast and conduct market analyses, keep ahead of industry trends and incorporate best practices into information technology operations.
  • Lead People, including the ability to resolve conflict, communicate effectively, coach and train employees, recognize performance, and foster diversity and teamwork.
  • Build Coalitions, including the ability to explain and advocate facts and ideas in a convincing manner, to negotiate with individuals and groups internally and externally, to gain cooperation from others, and to identify the internal and external politics that impact the work of the organization.
  • Business Knowledge, including knowledge of the technical, professional, procedural and legal requirements of the specific information technology area.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Ten (10) years of experience in computer or network administration, architecture, operations, production control, systems development, information technology analysis and planning.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

Two (2) years of the General Experience must have been in a supervisory capacity or one (1) year of the General Experience must have been in a managerial capacity.

NOTE: For state employees this experience is interpreted to be two (2) years at the level of an Information Technology Supervisor or one (1) year at the level of an Information Technology Manager 1 or Agency Information Technology Manager.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

  • College training in computer science, management information systems or a closely related field may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one half (1/2) year of experience to a maximum of four (4) years for a Bachelors degree.
  • A Masters degree in computer science, management information systems or a closely related field may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

  • Experience managing relationships between business leaders and Information Technology.
  • Experience as a strategic partner.
  • Experience leading an applications team.
  • Experience managing a portfolio of information technology (IT) application projects.
  • Experience problem-solving, decision making, and negotiating.
  • Experience communicating to all levels including executive leadership.

SPECIAL REQUIREMENTS

  • The Information Technology Project Manager is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee a portfolio of large, long range or multiple on-going projects. The complexity of the assignment is determined by project scope, risk exposure, span of control, diversity of skill-sets and capabilities as well as the size of project budget and number of team members. They oversee all phases of projects from conception to completion utilizing PMI standards.
  • Incumbents assigned to positions designated to perform Information Technology Project Management may be required to possess Certification as a Project Management Professional (PMP).
  • The Solutions Architect is limited to the Department of Administrative Services, Bureau of Information Technology Solutions and Centers of Information Technology Excellence as identified by the statewide Chief Information Officer. Managers functioning in this capacity oversee all aspects of solution architect projects which includes the development of technology solutions and mapping business requirements to systems and technical requirements ensuring alignment with the enterprise architectural plan.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT

As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

#J-18808-Ljbffr
View Now

Technology Modernization - Technology Enablement

06112 Hartford, Connecticut Grant Thornton

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Technology Modernization - Strategy Manager

As a Technology Modernization Strategy Manager, you’ll provide strategic technology advisory services to address business needs throughout client organizations for the Technology Modernization Practice – all with the resources, environment, and support to help you excel.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Perform detailed analysis to identify opportunities for improvement, documenting conclusions, and providing recommendations

Utilize and continuously learning new technologies to collaborate with team members and enhance service delivery

Engage directly with client executive leadership to lead the analysis, documentation and recommendations of technology strategies, business process improvements, technology platforms architectures, custom application design, strategic roadmaps, transformation business cases and other solutions as required.

Leverage various data collection techniques, selecting appropriate method and prioritization to fit project objectives and deliverables, and applying established analytical models to evaluate findings, data, costs and benefits.

Assist in strategic planning that integrates multiple functional disciplines including accounting, finance, sales, operations, and human capital management and information technology to support the client’s business strategy and operational plans.

Assist in strategic road mapping and implementation services that effectively and efficiently meet business objectives and ensure a return on investment.

Develop recommendations that leverage artificial intelligence, strategic enterprise architecture, cloud / infrastructure modernization, IT operational improvements.

Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate.

You have the following technical skills and qualifications:

  • Bachelor’s degree in business, accounting, finance, information technology, MIS or related field. A master’s degree is a plus. MBA is preferred.

  • 5+ years of management consulting experience or equivalent required

  • Must be able to demonstrate creative problem-solving skills, critical thinking aptitude, and experience with data modeling and/or process mapping.

  • Must have strong communication and interpersonal skills with experience working in cross-functional teams.

Experience with logical design for organizational business hierarchies and dimensions in a multi-company environment.

  • Leading and coordinating business and technology capability strategy, operating model strategy, diligence and integration/separation strategy development.

Fundamental knowledge and ability to document and assess the business life-cycle processes (i.e., order to cash, procure to pay, record to report, hire to retire, etc.)

Hands-on experience and architectural understanding across enterprise business applications (CRMs, ERPs, HCMs) with platform agnostic strategy experience

Experience developing strategic business cases for enterprise system transformation (i.e., application rationalization, investment needs, value-added saving opportunities, etc.)

Experience developing strategic roadmaps for enterprise system transformations (i.e., prioritized phasing, deployment strategies, etc.)

Experience developing strategies that leverage artificial intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM)

Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a Grant Thornton office or client site

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

• Whether it’s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.

• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.

• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at

• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at

Here’s what you can expect next:

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at

Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit:

  • Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.

  • Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

View Now

Technology Modernization - Technology Enablement

06132 Hartford, Connecticut Grant Thornton

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Technology Modernization - Strategy Manager
As a Technology Modernization Strategy Manager, you'll provide strategic technology advisory services to address business needs throughout client organizations for the Technology Modernization Practice - all with the resources, environment, and support to help you excel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Perform detailed analysis to identify opportunities for improvement, documenting conclusions, and providing recommendations
Utilize and continuously learning new technologies to collaborate with team members and enhance service delivery
Engage directly with client executive leadership to lead the analysis, documentation and recommendations of technology strategies, business process improvements, technology platforms architectures, custom application design, strategic roadmaps, transformation business cases and other solutions as required.
Leverage various data collection techniques, selecting appropriate method and prioritization to fit project objectives and deliverables, and applying established analytical models to evaluate findings, data, costs and benefits.
Assist in strategic planning that integrates multiple functional disciplines including accounting, finance, sales, operations, and human capital management and information technology to support the client's business strategy and operational plans.
Assist in strategic road mapping and implementation services that effectively and efficiently meet business objectives and ensure a return on investment.
Develop recommendations that leverage artificial intelligence, strategic enterprise architecture, cloud / infrastructure modernization, IT operational improvements.
Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate.
You have the following technical skills and qualifications:
+ Bachelor's degree in business, accounting, finance, information technology, MIS or related field. A master's degree is a plus. MBA is preferred.
+ 5+ years of management consulting experience or equivalent required
+ Must be able to demonstrate creative problem-solving skills, critical thinking aptitude, and experience with data modeling and/or process mapping.
+ Must have strong communication and interpersonal skills with experience working in cross-functional teams.
Experience with logical design for organizational business hierarchies and dimensions in a multi-company environment.
+ Leading and coordinating business and technology capability strategy, operating model strategy, diligence and integration/separation strategy development.
Fundamental knowledge and ability to document and assess the business life-cycle processes (i.e., order to cash, procure to pay, record to report, hire to retire, etc.)
Hands-on experience and architectural understanding across enterprise business applications (CRMs, ERPs, HCMs) with platform agnostic strategy experience
Experience developing strategic business cases for enterprise system transformation (i.e., application rationalization, investment needs, value-added saving opportunities, etc.)
Experience developing strategic roadmaps for enterprise system transformations (i.e., prioritized phasing, deployment strategies, etc.)
Experience developing strategies that leverage artificial intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM)
Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a Grant Thornton office or client site
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
View Now

Technology Modernization - Technology Enablement - Strategy

06132 Hartford, Connecticut Grant Thornton

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

Technology Modernization - Strategy Manager
As a Technology Modernization Strategy Manager, you'll provide strategic technology advisory services to address business needs throughout client organizations for the Technology Modernization Practice - all with the resources, environment, and support to help you excel.
ESSENTIAL DUTIES AND RESPONSIBILITIES
+ Perfo rm detailed analysis to identify opportunities for improvement, documenting conclusions, and providing recommendations
+ Utilize and continuously learning new technologies to collaborate with team members and enhance service delivery
+ Engage directly with client executive leadership to lead the analysis, documentation and recommendations of technology strategies, business process improvements, technology platforms architectures, custom application design, strategic roadmaps, transformation business cases and other solutions as required.
+ Leverage various data collection techniques, selecting appropriate method and prioritization to fit project objectives and deliverables, and applying established analytical models to evaluate findings, data, costs and benefits.
+ Assist in strategic planning that integrates multiple functional disciplines including accounting, finance, sales, operations, and human capital management and information technology to support the client's business strategy and operational plans.
+ Assist in strategic road mapping and implementation services that effectively and efficiently meet business objectives and ensure a return on investment.
+ Develop recommendations that leverage artificial intelligence, strategic enterprise architecture, cloud / infrastructure modernization, IT operational improvements.
+ Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate.
You have the following technical skills and qualifications:
+ Bachelor's degree in business, accounting, finance, information technology, MIS or related field. A master's degree is a plus. MBA is preferred.
+ 5+ years of management consulting experience or equivalent required
+ Must be able to demonstrate creative problem-solving skills, critical thinking aptitude, and experience with data modeling and/or process mapping.
+ Must have strong communication and interpersonal skills with experience working in cross-functional teams.
+ Experience with logical design for organizational business hierarchies and dimensions in a multi-company environment.
+ Leading and coordinating business and technology capability strategy, operating model strategy, diligence and integration/separation strategy development.
+ Fundamental knowledge and ability to document and assess the business life-cycle processes (i.e., order to cash, procure to pay, record to report, hire to retire, etc.)
+ Hands-on experience and architectural understanding across enterprise business applications (CRMs, ERPs, HCMs) with platform agnostic strategy experience
+ Experience developing strategic business cases for enterprise system transformation (i.e., application rationalization, investment needs, value-added saving opportunities, etc.)
+ Experience developing strategic roadmaps for enterprise system transformations (i.e., prioritized phasing, deployment strategies, etc.)
+ Experience developing strategies that leverage artificial intelligence, strategic architecture, enterprise architecture, cloud / infrastructure architecture, IT operations (ITIL / ITSM)
+ Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a Grant Thornton office or client site
The base salary range for this position in the firm's Islin, NJ, Minneapolis, MN and Hartford, CT offices is between $152,000 and $28,000
About Us
At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better.
In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.
In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2 7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.
Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.
About the Team
The team you're about to join is ready to help you thrive. Here's how:
- Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.
- Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.
- We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at what you can expect next:
If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.
+ Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.
Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.
Additional Details:
It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.
Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact
For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.
View Now

Lead Technology Product Manager - Health Technology

06132 Hartford, Connecticut Wolters Kluwer

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

**LOCATION:** Remote U.S. locations
**OVERVIEW**
You will be responsible for driving the strategic development roadmap for customer facing platforms, online products, workflow solutions, and high-quality features and UX that support the defined business goals. There will be a heavy emphasis on workflow solutions using content, Generative Artificial Intelligence (GenAI) and advanced technology. You will have experience with content processing, indexing, search applications, and some experience in applying GenAI and Large Language Models (LLM) to professional research. Day to day activities include working with cross-functional teams on development and support of product(s). You will work closely with product strategy, marketing, technology, content operations, user experience, customer service and others in the organization. This is an individual contributor role reporting to the Product Management Director.
**SSENTIAL DUTIES AND RESPONSIBILITIES**
+ Work closely with Product Director(s) to create and manage a development roadmap according to customer and business value or Return on Investment.
+ Interprets business challenges and recommends best practices to improve workflows, products, processes, or services.
+ Align stakeholders around the vision for a workflow solution or a product line.
+ Provide vision and direction to the cross-functional Agile teams and stakeholders.
+ Works independently, with guidance in only the most complex situations; leads projects across functional areas and with a variety of resource requirements, risk, and complexity.
+ Conduct comprehensive market research and competitive analysis.
+ Define and implement user journeys in workflow solutions.
+ Coordinate with customers and subject matter experts to validate development design.
+ Work with cross-functional teams to development, market, and support workflow solution products.
+ Represent Product Management team in development planning, releases, and maintenance.
+ Keep abreast with emerging technology impacting the industry including Generative AI (GenAI) and Large Language Models (LLM).
+ Support marketing and sales teams with product-related information.
**JOB QUALIFICATIONS**
**Education:** Bachelors, advanced degrees with research exposure a plus; or equivalent experience.
**Experience:** 8+ of product manager experience
+ 10+ years working on design and development online research product and workflow solutions.
+ 5+ years as a product manager working with content and search platforms including some GenAI applications.
+ 8+ years' experience using Lean and Agile methodologies to plan, define and build products and solutions, as well as to continuously improve user adoption, engagement, and usage.
+ Medical research experience or medical product development experience a plus.
**Other Knowledge and Skills:**
+ Ability to think strategically while considering tactical implications.
+ Communicates difficult concepts and influences others to adopt a different point of view.
+ Ability to socialize ideas and get buy-in.
+ Excellent execution, prioritization, and organization skills
+ Analytical skills in measuring opportunities and product performance.
+ Ability to adjust, respond, and manage a changing list of priorities to meet deadlines.
**TRAVEL:** Occasional travel 10-15%
#LI-Remote
_Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process._
**Compensation:**
Target salary range CA, CT, CO, DC, HI, IL, MD, MN, NY, RI, WA: $145,500 - $203,900
EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
View Now

Technology Modernization - Workday

06112 Hartford, Connecticut Grant Thornton

Posted 14 days ago

Job Viewed

Tap Again To Close

Job Description

Technology Modernization – Workday Director

As a Workday Director within the Technology Modernization Practice, you will help organizations proactively shape and implement their overall strategy and supporting initiatives. Specific to client interaction, you will play a key role in the delivery of engagements and work with chief operating officers, chief financial officers, and other senior client leaders to demonstrate your subject matter expertise as we seek to help them implement solutions in support of their broader strategy and goal of creating value.

Your day-to-day may include:

  • Assist in full life cycle implementations including planning, design, & build phases

  • Responsible for documenting business requirements, system design and transformational goals

  • Configure applications and conduct iterative unit testing

  • Help to create training materials and quick reference guides to support user adoption

  • Conduct training classes to prepare end users for deployment

  • Provide post-production support

  • Manage full life cycle implementations

  • Manage resources and budget on client projects

  • Manage teams in the identification of business requirements, functional design, process design (including scenario design, flow mapping), prototyping, testing, training, defining support procedures

  • Identify business opportunities to increase usability and profitability of information architecture

  • Experience with program leadership, governance and change enablement

  • Meet or exceed targeted billing hours (utilization)

  • Assist practice leadership in creating proposals, budgets, and work plans. Participate in other business development activities as appropriate

  • Interview campus and/or experienced candidates

  • Other duties as assigned

You have the following technical skills, qualifications, and abilities:

  • Bachelor's degree in Accounting, Business, Information Technology, MIS or related field required. A Master’s degree is a plus.

  • 10+ years of related work experience in a similar consulting practice or function servicing cross-industry clients at a national level.

  • Excellent verbal and written communication skills.

  • Knowledge of software development lifecycles, key metrics and reports.

  • Experience with ERP Application Integration & back-end data connectivity applications.

  • Experience installing/configuring/implementing Oracle Applications.

  • Knowledge of Workday ERP (Financials, SCM, etc.)

  • Proven ability delivering complex and time sensitive projects.

  • Strong leadership skills: able to conduct meetings and write technically oriented documents

  • Able to work with clients to understand current state processes and define future state processes based on business objectives

  • Ability to work additional hours as needed

  • Ability to travel to various client sites as needed on short notice

  • Travel percentage: up to 40%

  • Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site

The base salary range for this position in the firm's Minneapolis, WI office is between $187,000 and $12,000

About Us

At Grant Thornton, we believe in making business more personal and building trust into every result – for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It’s what makes us different, and we think being different makes us better.

In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services.

In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 b llion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture.

Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets.

About the Team

The team you’re about to join is ready to help you thrive. Here’s how:

• Whether it’s your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm’s hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site.

• Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household.

• We understand that your needs, responsibilities and experiences are different — and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at

• When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we’re taking action for diversity, equity & inclusion at

Here’s what you can expect next:

If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at

Benefits:

We understand that your needs, responsibilities and experiences are different, and we think that’s a good thing. That’s why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit:

  • Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave, and are paid for firm holidays that fall within their internship period.

  • Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm’s medical, dental and vision insurance programs and the firm’s employee assistance program. Seasonal employees may also be eligible to participate in the firm’s 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave.

Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation.

Additional Details:

It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law.

Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact

For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.

View Now

Technology Strategy Lead

06132 Hartford, Connecticut Humana

Posted 8 days ago

Job Viewed

Tap Again To Close

Job Description

**Become a part of our caring community and help us put health first**
The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence.
We are seeking a dynamic and experienced Technology Strategy Lead to join our team (known internally as Lead, Technology Solutions). The Technology Strategy Lead will collaborate with cross-functional teams, including engineering, design, data science, strategy, and business stakeholders to support key AI initiatives. The Technology Strategy Lead should be independent, detail oriented, collaborative, and able to adapt to changing needs.
Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.
**Job Description**
The Technology Strategy Lead supports key AI initiatives and programs across Humana, specifically on conducting market scan on emerging AI/GAI technologies and capabilities. This team member will work closely with our AI Research & Development, as well as Platform teams, to identify potential areas of exploration and how to implement them at Humana. The Technology Strategy Lead works on problems of diverse scope and complexity ranging from moderate to substantial.
**Key Responsibilities**
+ Define process for competitive analysis and market scan in the AI/GAI space
+ Collaborate with AI R&D and Platform teams to conduct market scans and identify emerging technologies
+ Assess emerging technologies and vendors in the AI/GAI space
+ Prioritize areas to implement, based on deep understanding of opportunities and challenges at Humana
+ Collaborate with Enterprise Architecture and other stakeholders to align on standards for capabilities and technologies
+ Support leadership presentations
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree or equivalent
+ 5+ years of experience in program management, product management, technology operations or strategy
+ Prior experience in assessing vendors and conducting market scans
+ Solid understanding of AI and GAI capabilities
+ Advanced facilitation, influencing, and relationship management skills
+ Advanced written and verbal communication skills
+ Experience in large organizations
+ Detailed oriented, conscientious, proactive and curious
**Preferred Qualifications**
+ 2+ years of experience in AI, Generative AI, data science, ML engineering, software engineering or related field
+ 2+ years of experience in healthcare
**Additional Information**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$117,600 - $161,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
View Now
Be The First To Know

About the latest Technology Jobs in Hartford !

Manager, Technology Audit

06132 Hartford, Connecticut Travelers Insurance Company

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

**Who Are We?**
Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
Finance and Accounting
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$106,300.00 - $175,400.00
**Target Openings**
1
**What Is the Opportunity?**
Under general supervision, responsible for executing all aspects of audits of technology functions across the company. Through assessment of the entity's control environment, identifies areas for improvement and recommends corrective actions to the business. Provides training and coaching to team members throughout audit engagements and other projects. This job is a team lead.
**What Will You Do?**
+ Plans, leads and ensures execution of the audits of various company technology functions, incorporating an understanding of technology processes, risk assessment techniques and generally accepted auditing standards.
+ Leads Sarbanes-Oxley compliance reviews and performs business monitoring.
+ Develops audit plans, programs and specific tests to evaluate control areas.
+ Has supervisory responsibility for review of work performed and acts as a lead reviewer to manage audit projects.
+ Independently assesses the effectiveness of controls, determines the potential impact of any control failure and recommends corrective actions to the business.
+ Prepares documentation in adherence to internal audit professional standards, best practices and Corporate Audit's methodology.
+ Reviews workpapers to determine completion and adherence to standards.
+ Writes audit reports with minimal supervision.
+ Performs regular business monitoring of Traveler's IT functions by maintaining ongoing relationships with key members of business management, attending meetings and reviewing documentation.
+ Monitors the status of existing corrective actions and schedules validation of completed corrective actions.
+ Ensures that all parts of each audit are completed, in addition to monitoring and reporting time incurred versus time budgeted.
+ Identifies emerging industry issues and assesses any implications for the company.
+ Assists the Program Director with preparation of the quarterly audit results summary presented to business management. The summary includes the results of recent audits and the status of issues and corrective action plans.
+ Proactively trains and develops staff in the application of various technology audit and risk assessment techniques as well as coaches team members to enhance their capabilities and career development.
+ Consistently adheres to internal audit professional standards, best practices and Corporate Audit's methodology.
+ Performs other duties as assigned.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ BA/BS in Computer Science/MIS or related discipline.
+ Thorough knowledge of risk assessment, technology and auditing principles.
+ Thorough knowledge of IT Risk Frameworks (COBIT, COSO, NIST, etc.).
+ Technical Competence:
+ Advanced knowledge of insurance business, IT systems and products.
+ Intermediate understanding of the relationships between financial, operational and technology risks and controls as well as the insurance industry.
+ Intermediate knowledge of Sarbanes-Oxley requirements.
+ Intermediate understanding of the audit cycle, universe, plan and schedule, including business monitoring and SOX validation.
+ Advanced skills with commonly used office software including: MS Office, email and the internet.
+ Intermediate ability to evaluate the materiality of issues and see the big picture .
+ Ability to utilize critical thinking by applying process analysis, business intelligence, and problem solving techniques.
+ Ability to leverage CAATs to improve audit test efficiencies and effectiveness.
+ Leadership:
+ Advanced ability to work on multiple projects concurrently.
+ Advanced ability to streamline work processes and assist in the development of department standards.
+ Openness to influence, flexibility and self-awareness.
+ Ability to act as a role model and motivate others to take initiative and use intuitive thinking.
+ Ability to embrace change and drive improvement and innovation.
+ Communication:
+ Ability to express ideas clearly and concisely; disseminate information about decisions, plans and activities.
+ Ability to articulate messages to business management through formal and informal presentation.
+ Advanced ability to write and edit clear and concise work papers and reports.
+ Build Relationships:
+ Ability to build productive working relationships with co-workers, business management and external parties.
+ Team Building:
+ Ability to successfully coordinate and direct team members including integrating specialists.
+ Ability to mentor the more junior team members in auditing techniques, principles and the business.
+ Certified Information Systems Auditor is strongly preferred.
**What is a Must Have?**
+ 5 + years of work experience in IT or as an IT Auditor, with experience in one or more technology disciplines (network, database, business applications, programming, etc.).
+ Certified Information Systems Auditor.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ( ) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit .
View Now

Chief Technology Officer

06459 Middletown, Connecticut Moses/Weitzman Health System

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

**Job Description Summary:**
**Job Description:**
**Anticipated Start: July 2025**
The Moses/Weitzman Health System (MWHS) is America's first health system dedicated to primary care for underserved populations. Companies within the MWHS advance the delivery of primary and specialty care through practice, research, systems transformation, and training the next generation of health care leaders. To continue to further that mission, the health system seeks a creative and experienced Chief Technology Officer to lead its Information Technology function across multiple clinical and non-clinical locations, as well as an extensive virtual workforce.
The CTO is responsible and accountable for IT strategy development in lock-step with the executive team and its mission, strategic plan and delivery tactics. That strategic leadership must be combined with operationalizing that strategy and ensuring all related policies, processes and practices are aligned with the strategy and mission of the organization. Oversees the Information Technology function including applications, analytics, technology infrastructure, telephony, automation, end user device management and support, program/project management, performance improvement activities, and the help/services support desk. Ability to work effectively with external information security consultants and implement recommendations into day to day operations.
Fosters a culture of quality and workflow improvement through technology uses supporting clinical and business applications delivery and innovation for the benefit of patients, clients, students, providers and staff. Advises on the alignment of people, processes and technology as required to leverage IT solutions and drive innovation (including big data analytics, artificial intelligence and clinical decision support). Collaborates with the executive team on all matters as necessary to achieve the organization's business objectives.
**ROLE AND RESPONSIBILITIES**
**Strategy & Planning**
+ Participate in strategic and operational governance processes as a member of the senior leadership team.
+ Provide strategic and operational IT leadership in defining and achieving corporate vision, goals and objectives.
+ Ensure the IT department staff are well-equipped to source, implement and maintain the infrastructure, systems and applications required to meet the evolving needs of each part of the health system.
+ Establish departmental goals, objectives, and operating procedures.
+ Identify and assess opportunities for IT investment in systems and resources, including staffing, sourcing, purchasing, and in-house development.
+ Collaborate with clinical leadership to continually improve, develop and implement new clinical systems
+ Develop, track, and manage the information technology annual operating and capital budgets.
+ In conjuction with external consultants, monitor and continually improve the company's security, disaster recovery and business continuity plans.
+ Monitor and strategically plan for effective integration and utilization of technological innovations such as AI and automation
**Acquisition & Deployment**
+ Coordinate and facilitate consultation with stakeholders to define business and systems requirements for new technology implementations.
+ Approve, prioritize, and oversee projects and the project portfolio as they relate to the selection, acquisition, development, and installation of IT systems and resources.
+ Review hardware, communication and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
+ Define and communicate corporate plans, policies, and standards for acquiring, implementing, and operating IT systems.
**Operational Management**
+ Ensure continuous improvement of IT services through oversight of service level agreements with vendors, end users and monitoring of IT systems performance.
+ Understand the business requirements of, and supply exceptional IT support to, all internal customers including clinical departments, administration, finance, affiliate businesses, and human resources.
+ Ensure IT systems and operations adhere to applicable laws and regulations.
+ Keep current with trends and issues in the IT industry, including current technologies and prices
+ Advise, counsel, and educate executives and management on the competitive or financial impact of such trends.
+ Promote and oversee strategic relationships between internal IT resources and external entities, including government, vendors, and partner organizations.
+ Supervise recruitment, development, retention, and organization of all IT staff in accordance with corporate budgetary objectives and personnel policies.
**QUALIFICATIONS**
Required Education, Skills and Experience
**Education Required (Minimum level of education):** Bachelor's degree in Business, IT-related, engineering, or relevant management or technical field.
**Education Highly Preferred:** Master's degree in Business, IT-related, engineering, or relevant management or technical field.
+ A minimum of 10+ years in senior leadership position in IT; or equivalent combination of education and experience.
+ Experience leading executive and middle management teams to accomplish challenging goals.
+ Demonstrated experience leading an IT, project management, cyber-security, and data analytics functions, including successfully implementing new large scale enterprise technology solutions.
+ Experience in strategic planning and execution.
+ Knowledge of business theory, business processes, management, budgeting, and business office operations.
+ Experience with the entire cycle of software and systems deployment from business requirements analysis through development, implementation and day-to-day management.
+ Proven project management experience.
+ Demonstrated ability to apply IT and AI in solving business problems.
+ In-depth knowledge of applicable laws and regulations as they relate to IT, including HIPAA.
Preferred Skills
+ Experience with healthcare operations a plus.
Required Licenses/Certifications
**Certifications/Licenses Highly Preferred:**
+ CHIME Boot Camp (or similar program) Graduate
+ **Certifications/Licenses Preferred:** Project Management Professional (PMP) Certification
**Additional Certifications/Licenses Preferred:**
+ Certified Professional in Health Information Management (HIMSS CPHIMS)
+ Security certification such as Certified in Healthcare Privacy and Security (CHPS) and/or other healthcare industry related security credentials.
**PHYSICAL REQUIREMENTS/WORK ENVIRONMENT**
+ Must be able to travel independently throughout CHCI's locations as needed.
+ Must be able to work outside of normal business hours to include early morning, evenings and weekends as necessary
+ Must be able to work at a desk and participate in virtual/in-person meetings for extended periods of time
**ADDITIONAL QUALIFICIATIONS**
+ Ability to drive progress, encourage innovation and take strong ownership under dynamic evolving conditions.
+ Strong understanding of information technology including ever-evolving application package management, artificial intelligence, infrastructures, support and services best practices, and vendor partnering and management in a health provider setting.
+ Uses superior analytical skills, critical thinking and sound judgment to solve problems with limited information.
+ Ability to provide meaningful data analytics and reporting services that support operational and strategic decision making.
+ Influences key stakeholders through clear strategies and data driven information.
+ Experience managing enterprise wide initiatives with standard processes and methodologies.
+ Acts as a change agent for the organization and challenges the status quo when necessary.
+ Ability to create strong working relationships and develop the trust and followership of large teams.
+ Ability to provide strategic direction and align work of large teams to the goals of the organization.
+ Ability to build credibility and influence with the executive leadership team. .
+ Excellent written and oral communication skills as well as overall interpersonal skills.
+ Strong negotiating skills.
+ Ability to present ideas in business-friendly and user-friendly language.
+ Exceptional service orientation.
**Organization Information:**
The Moses/Weitzman Health System is a global leader addressing challenges faced by organizations caring for the poor and diverse populations, and is home to programs focusing on education, research, and process improvement support for safety net providers. The system delivers primary care to more than 150,000 patients in Connecticut, and extends access to specialty care for more than 2.5 million individuals across the U.S. It is a national accrediting body for organizations training advanced practice providers, and offers accredited education and training for Medical Assistants in multiple states. As an incubator for new ideas in areas including social justice, the environment, and social determinants of health, the MWHS is addressing challenges faced by providers caring for underserved communities, creating innovative and impactful initiatives led by nationally and internationally recognized experts. As it forges pathways into the future of primary care, the MWHS honors Lillian Reba Moses ), a granddaughter of slaves, and Gerard (Gerry) Weitzman ), whose ancestors escaped pogroms in Eastern Europe. Their vision and commitment to justice and equity in healthcare is the foundation upon which the Moses/Weitzman Health System was built.
**Location:**
Knowledge and Technology Center
**City:**
Middletown
**State:**
Connecticut
**Time Type:**
Full time
MWHS provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
View Now

Technology Program Lead

06132 Hartford, Connecticut Humana

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

**Become a part of our caring community and help us put health first**
The Enterprise AI organization at Humana is a pioneering force, driving AI innovation across our Insurance and CenterWell business segments. By collaborating with world-leading experts, we are at the forefront of delivering cutting-edge AI technologies for improving care quality and experience of millions of consumers. We are actively seeking top talent to join us in shaping the future of healthcare through AI excellence.
We are seeking a dynamic and experienced Technology Program Lead to join our team (known internally as Lead, Technology Solutions). The Technology Program Lead will collaborate with cross-functional teams, including engineering, design, data science, strategy, and business stakeholders to support key AI initiatives. The Technology Program Lead should be independent, detail oriented, collaborative, and able to adapt to changing needs.
Our goal is to create safe AI solutions that will revolutionize and improve healthcare experience and outcomes for our customers. Join our rapidly expanding team of dedicated product managers, data scientists, engineers, policy experts, and business leaders as we work together to build impactful and beneficial AI systems.
**Job Description**
The Technology Program Lead is a key team member on the Enterprise AI team, supporting key AI initiatives and programs across Humana. The Technology Program Lead works on problems of diverse scope and complexity ranging from moderate to substantial. Projects could include supporting AI or data science initiatives and programs. This associate will need to be delivery-focused, willing to wear multiple hats to ensure successful implementation.
**Key Responsibilities**
+ Collaborate on AI program/initiative strategy and roadmap
+ Work with stakeholders to identify pain points, challenges and/or inefficiencies; identify and align stakeholders on potential solutions; drive the solutions
+ Drive alignment towards program/initiative goals
+ Help breakthrough roadblocks, resolve issues and escalate where needed to be a champion for the AI initiatives or program
+ Support leadership presentations
**Use your skills to make an impact**
**Required Qualifications**
+ Bachelor's degree or equivalent
+ 5+ years of experience in program management, change management, product management, technology operations or strategy
+ Advanced facilitation, influencing, and relationship management skills
+ Advanced written and verbal communication skills
+ Experience launching and/or managing large-scale products or programs
+ Experience in large organizations
+ Detailed oriented, conscientious, proactive and curious
**Preferred Qualifications**
+ 2+ years of experience in AI, Generative AI, data science, ML engineering, software engineering or related field
+ 2+ years of experience in healthcare
**Additional Information**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria:
At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested.
Satellite, cellular and microwave connection can be used only if approved by leadership.
Employees who live and work from Home in the state of California, Illinois, Montana, or South Dakota will be provided a bi-weekly payment for their internet expense.
Humana will provide Home or Hybrid Home/Office employees with telephone equipment appropriate to meet the business requirements for their position/job.
Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.
Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$117,600 - $161,700 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
Application Deadline:
**About us**
Humana Inc. (NYSE: HUM) is committed to putting health first - for our teammates, our customers and our company. Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health - delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare, Medicaid, families, individuals, military service personnel, and communities at large.

**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Humana complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our
View Now
 

Nearby Locations

Other Jobs Near Me

Industry

  1. request_quote Accounting
  2. work Administrative
  3. eco Agriculture Forestry
  4. smart_toy AI & Emerging Technologies
  5. school Apprenticeships & Trainee
  6. apartment Architecture
  7. palette Arts & Entertainment
  8. directions_car Automotive
  9. flight_takeoff Aviation
  10. account_balance Banking & Finance
  11. local_florist Beauty & Wellness
  12. restaurant Catering
  13. volunteer_activism Charity & Voluntary
  14. science Chemical Engineering
  15. child_friendly Childcare
  16. foundation Civil Engineering
  17. clean_hands Cleaning & Sanitation
  18. diversity_3 Community & Social Care
  19. construction Construction
  20. brush Creative & Digital
  21. currency_bitcoin Crypto & Blockchain
  22. support_agent Customer Service & Helpdesk
  23. medical_services Dental
  24. medical_services Driving & Transport
  25. medical_services E Commerce & Social Media
  26. school Education & Teaching
  27. electrical_services Electrical Engineering
  28. bolt Energy
  29. local_mall Fmcg
  30. gavel Government & Non Profit
  31. emoji_events Graduate
  32. health_and_safety Healthcare
  33. beach_access Hospitality & Tourism
  34. groups Human Resources
  35. precision_manufacturing Industrial Engineering
  36. security Information Security
  37. handyman Installation & Maintenance
  38. policy Insurance
  39. code IT & Software
  40. gavel Legal
  41. sports_soccer Leisure & Sports
  42. inventory_2 Logistics & Warehousing
  43. supervisor_account Management
  44. supervisor_account Management Consultancy
  45. supervisor_account Manufacturing & Production
  46. campaign Marketing
  47. build Mechanical Engineering
  48. perm_media Media & PR
  49. local_hospital Medical
  50. local_hospital Military & Public Safety
  51. local_hospital Mining
  52. medical_services Nursing
  53. local_gas_station Oil & Gas
  54. biotech Pharmaceutical
  55. checklist_rtl Project Management
  56. shopping_bag Purchasing
  57. home_work Real Estate
  58. person_search Recruitment Consultancy
  59. store Retail
  60. point_of_sale Sales
  61. science Scientific Research & Development
  62. wifi Telecoms
  63. psychology Therapy
  64. pets Veterinary
View All Technology Jobs View All Jobs in Hartford